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Ravenna Assisted Living
Assisted Living · Albuquerque, NM
Outdoor sign displaying the name of Ravenna Assisted Living Signage for Ravenna Assisted Living with natural landscaping Outdoor pergola with plants and seating area Cozy bedroom setting with a flowerpot decoration

Ravenna Assisted Living

Assisted Living · Albuquerque, NM
3051 Twin Oaks Dr Nw, Albuquerque, NM 87120 View map
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Overview of Ravenna Assisted Living

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Ravenna Assisted Living, in Albuquerque, NM, is licensed for assisted living. Residents get help with bathing, dressing, and medication while holding on to their own living space. Forty-five beds keeps the scale down, which suits somebody who would rather be known to the staff.

Shared Rooms are named among the amenities for a resident who wants a companion in the room. Staffing runs twenty-four hours a day, so help is there whatever the hour. Occupancy stands at 88.9%, meaning most of the rooms are taken.

Caren Phillips is the administrator, and Care Homes NM, LLC operates the community. Life at Ravenna is the program carrying a name of its own.

Facility Direct Line (505) 831-4141
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By The Numbers

Community insights.

Bed count Info A smaller, more intimate setting that may offer a quieter environment and closer staff-resident interactions. 45 Rank #36 / 92Bed count — State benchmarked This assisted living community is ranked 36th out of 92 assisted living communities we track in New Mexico for bed count. Shows this facility's certified or reported bed count compared to other New Mexico facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families. Communities with the same value for a metric share the same rank. Rankings compare like with like: every assisted living community we track in New Mexico that reports data for that category. Assisted living communities without available data are excluded, so the pool size varies from metric to metric.

Smaller home · May offer a more intimate, personalized care environment.

Occupancy rate Info Occupancy between 85% and 95% suggests balanced demand. Rank #25 / 67Occupancy rate — State benchmarked This assisted living community is ranked 25th out of 67 assisted living communities we track in New Mexico for occupancy. Shows this facility's occupancy rate versus the New Mexico average, with its Statewide rank out of 67. Higher occupancy signals strong local demand and financial stability. Communities with the same value for a metric share the same rank. Rankings compare like with like: every assisted living community we track in New Mexico that reports data for that category. Assisted living communities without available data are excluded, so the pool size varies from metric to metric.
88.9% This home usually has limited availability

Based on 40 residents and 45 beds. Source: state inspection report (Oct 2025)

Higher than the New Mexico average: 81.6%

About This Community

License Details

Facility TypeAssisted Living Facility
CountyBernalillo

Ownership & Operating Entity

Ravenna Assisted Living is administered by Caren Phillips.

Owner NameCare Homes Nm, LLC

Safety & Compliance

Safety FeaturesRavenna is fully equipped with 24-hour security and the latest Wander Guard system for wander management.

Additional Services

2 services
Nutritious Meals
Safety & Security

Contact Information

Email caren@ravennanm.com
Fax(505) 833-6066

Additional Policies & Features

Pets not allowed

Room Accommodations

Room Types
Private Room Semi-Private / Shared Room

Contact Ravenna Assisted Living

Inspection History

In New Mexico, the Department of Health, Division of Health Improvement is the primary regulatory authority that conducts unannounced inspections and investigates quality of care complaints.

Since 2008 · 18 years of data These figures come from state-published data and the state inspection reports we hold on file. The period covered can vary depending on document availability.
Includes all inspection records for this property, which could include management/ownership changes. 42 deficiencies 28 inspections

Inspection Scorecard Info This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the New Mexico state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2008 vs. New Mexico state average
Overall vs. NM average 1 Worse Metrics worse than New Mexico average:
• Total deficiencies (75% above) 1 Better Metrics better than New Mexico average:
• Deficiencies per inspection (40% below)

Deficiencies Info Deficiencies are formal regulatory issues recorded during state inspections.

This FacilityNM Averagevs. NM Avg
Total deficiencies Info Formal regulatory issues recorded by inspectors across all inspection types. 4224.0 This facility has 75% more total deficiencies than a typical New Mexico assisted living residence (42 vs. NM avg 24).↑ 75% worse
Deficiencies per inspection Info Average deficiencies per inspection. 1.52.5 This facility has 40% fewer deficiencies per inspection than a typical New Mexico assisted living residence (1.5 vs. NM avg 2.5).↓ 40% better

Inspections Info State inspections evaluate whether the facility meets health and safety standards.

This FacilityNM Averagevs. NM Avg
Total inspections Info Combined count of all inspections conducted at this facility. 2812.0 This facility has had 133% more total inspections than the New Mexico average (28 vs. NM avg 12). More inspections can mean more regulatory scrutiny rather than worse care.↑ 133% more
Show Inspection Reports

Places of interest near Ravenna Assisted Living

Address 7.1 miles from city center Info Estimated distance in miles from Albuquerque's city center to Ravenna Assisted Living's address, calculated via Google Maps.

Calculate Travel Distance to Ravenna Assisted Living

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Address

Compare Assisted Living around Albuquerque

Info below is compiled from the NM Dept. of Health, senior community websites & trusted data sources such as Walk Score & BBB.

Communities are listed from highest-ranked to lowest-ranked based on our methodology.

Care Types in This Table AL (Assisted Living): Housing with help for daily activities like bathing, dressing, and medication, without 24-hour skilled nursing. MC (Memory Care): Secured, specialized care for people living with Alzheimer's or dementia. RC (Respite Care): Short-term temporary care that gives family caregivers a break. IL (Independent Living): Community living with dining, activities, and transportation for active seniors who need little personal care.
City and state of the facility. Used for mapping and state-average comparisons.
Licensed bed capacity (maximum allowed). Not the same as how many beds are currently filled.
Indicates whether residents are allowed to have pets in the facility.
Third-party neighborhood walkability score (0–100). Convenience/context metric, not a healthcare quality measure.
Description of bed or unit types offered (e.g. assisted living, memory care), as reported in state or facility disclosures.
Reported or derived occupancy for the facility—typically how fully licensed capacity is utilized. Compare across peers in the same market.
Better Business Bureau grade for the operating company. Reflects complaint handling and business practices, not clinical care quality.
A named contact for the facility. Hover the name to see their role — Administrator (state administrator of record or facility-provided administrator), Nursing Director, Medical Director, or Staff. The most authoritative available is shown.
Name of the licensed owner, operator, or managing entity as filed with the state. Useful for grouping facilities under the same organization.
Count of regulatory inspections in the reporting window. Higher volume can reflect more oversight visits, complaint-driven surveys, or routine licensure cycles.
Inspection events categorized as complaint-related by the state regulator.
How many inspections had one or more deficiencies recorded. Compare to total inspections to see how often problems were found on visit.
Total count of deficiencies (cited regulatory issues) recorded in the selected reporting period. Read alongside inspection counts for context.
The average number of deficiencies this facility receives each time it's inspected, calculated as total deficiencies ÷ total inspections. A lower number suggests more consistent compliance with safety and care standards.
The Watermark at Cherry Hills
AL
MC
Albuquerque (Jade Park)
131
Facility 131
NM AVG 48
Rank #6 / 92
Yes
42
Facility 42
NM AVG 40
Rank #46 / 100
1 Bed / 2 Bed
77.1%
Facility 77.1%
NM AVG 81.6%
Rank #46 / 67
A+Brooke KohmanShp Vi Albuquerque LLC13
2
Facility 2
NM AVG 3
Rank #27 / 74
2
Facility 2
NM AVG 4.7
Rank #13 / 74
4
Facility 4
NM AVG 24
Rank #9 / 74
0.3
Facility 0.3
NM AVG 2.0
Rank #3 / 74
The Montebello Academy
AL
IL
Albuquerque (Academy Road Northeast)
48
Facility 48
NM AVG 48
Rank #34 / 92
Yes
17
Facility 17
NM AVG 40
Rank #79 / 100
Studio / 1 Bed / 2 Bed
70.8%
Facility 70.8%
NM AVG 81.6%
Rank #54 / 67
A+Amy DimasSnh Nm Tenant LLC9
1
Facility 1
NM AVG 3
Rank #12 / 74
2
Facility 2
NM AVG 4.7
Rank #13 / 74
6
Facility 6
NM AVG 24
Rank #13 / 74
0.7
Facility 0.7
NM AVG 2.0
Rank #14 / 74
MorningStar Assisted Living of Albuquerque
AL
MC
RC
Albuquerque
85
Facility 85
NM AVG 48
Rank #21 / 92
Yes
56
Facility 56
NM AVG 40
Rank #29 / 100
Studio / 1 Bed / 2 Bed
80.0%
Facility 80.0%
NM AVG 81.6%
Rank #38 / 67
A+Efren GallardoMs. Albuquerque Management Nm, LLC11
4
Facility 4
NM AVG 3
Rank #44 / 74
4
Facility 4
NM AVG 4.7
Rank #39 / 74
7
Facility 7
NM AVG 24
Rank #16 / 74
0.6
Facility 0.6
NM AVG 2.0
Rank #11 / 74
Avista Senior Living Albuquerque
AL
MC
Albuquerque (Eldorado Heights)
54
Facility 54
NM AVG 48
Rank #32 / 92
No
56
Facility 56
NM AVG 40
Rank #29 / 100
Private Suite / Companion Suite
55.6%
Facility 55.6%
NM AVG 81.6%
Rank #61 / 67
A+Olivia RomeroAvista Abq, LLC1
0
Facility 0
NM AVG 3
Rank #1 / 74
1
Facility 1
NM AVG 4.7
Rank #2 / 74
1
Facility 1
NM AVG 24
Rank #2 / 74
1.0
Facility 1.0
NM AVG 2.0
Rank #20 / 74
Ravenna Assisted Living
AL
Nw Albuquerque
45
Facility 45
NM AVG 48
Rank #36 / 92
No--
88.9%
Facility 88.9%
NM AVG 81.6%
Rank #25 / 67
-Caren PhillipsCare Homes Nm, LLC28
14
Facility 14
NM AVG 3
Rank #73 / 74
15
Facility 15
NM AVG 4.7
Rank #72 / 74
42
Facility 42
NM AVG 24
Rank #60 / 74
1.5
Facility 1.5
NM AVG 2.0
Rank #27 / 74

Rank badges are statewide and care-type specific: each assisted living community is ranked against every other NM assisted living community we track that reports that metric, not just the 5 on this page. See how we rank facilities

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Financial assistance

Programs that may help with care and living costs in New Mexico

Ravenna Assisted Living is in NW Albuquerque, New Mexico. These programs may support different care settings or living expenses. A listing does not confirm this community participates; our concierge team can help confirm.

Get financial aid guidance
Cash support · veterans

VA Aid and Attendance (A&A) and Housebound Benefits

VA Aid and Attendance (A&A) and Housebound Benefits

Who it is for
Veterans or survivors with VA pension eligibility and an Aid and Attendance or Housebound medical need
Income limit
2026 · Countable income is compared with the applicable maximum annual pension rate (MAPR), which varies by dependents and benefit category. For a veteran with one dependent and Aid and Attendance, MAPR is $34,488/year.
Asset limit
VA pension net-worth ceiling is $163,699 from December 1, 2025 through November 30, 2026. Net worth includes countable assets plus income for VA purposes; exclusions and transfer rules apply.

Eligibility

General
Aid and Attendance or Housebound is an increased VA pension rate for eligible veterans or surviving spouses who meet pension and additional care/disability requirements; it is not a stand-alone state benefit.
NM specifics
Federal VA pension rules apply nationwide.

What it provides

  • Monthly pension is based on the applicable MAPR less countable annual income; divided by 12. Maximum annual veteran Aid and Attendance rates are $29,093 without dependents and $34,488 with one dependent; actual payments may be lower.
In-home & community support

Turquoise Care Community Benefit

Turquoise Care Community Benefit

Eligibility

General
Medicaid members who qualify for nursing-facility services may receive Community Benefit services to remain at home, subject to eligibility and assessment.
NM specifics
Turquoise Care replaced Centennial Care on July 1, 2024; Community Benefit is provided through the Medicaid managed-care program.

What it provides

  • Medicaid in-home care services for members who qualify for nursing-facility services but choose to remain at home.
Caregiver support

National Family Caregiver Support Program

National Family Caregiver Support Program

Who it is for
Family or informal caregivers of an older adult

Eligibility

General
Family caregivers of older adults receive support through the New Mexico aging network.

What it provides

  • Respite care; caregiver training; information and referral assistance; and counseling.
In-home & community support

Older Americans Act (OAA) Services

Older Americans Act (OAA) Services

Who it is for
Adults 60+ looking for meals, in-home help or other local aging services
Income limit
No financial eligibility test for Older Americans Act Title III services.
Asset limit
No asset limit for Older Americans Act Title III services.

Eligibility

General
Adults age 60+ seeking Older Americans Act Title III services through the local Area Agency on Aging.

What it provides

  • Older Americans Act Title III services include nutrition; health promotion and caregiver support.
Medicare costs

Medicare Savings Program (MSP)

Medicare Savings Program (MSP)

Who it is for
Medicare beneficiaries with limited income who need help with premiums or cost sharing

Eligibility

General
Medicare beneficiary; the state determines the applicable Medicare Savings Program. QMB helps with premiums and Medicare cost sharing; SLMB and QI generally help with Part B premiums.
NM specifics
QI requires annual application and is funded first-come, first-served with priority for prior recipients. QMB, SLMB and QI confer Part D Extra Help.

What it provides

  • QMB pays eligible Part A/Part B premiums and Medicare deductibles and cost sharing; SLMB and QI pay Part B premiums. The exact benefit depends on the approved program.
Energy assistance

Low-Income Home Energy Assistance Program (LIHEAP)

Low-Income Home Energy Assistance Program (LIHEAP)

Who it is for
Income-eligible households responsible for home heating or energy costs

Eligibility

General
Income-eligible households with qualifying home-energy costs; the administering agency applies household-size and program eligibility rules.

What it provides

  • Assistance with eligible home energy costs through the state LIHEAP program.
Homeowner tax relief

Property Tax Rebate for Seniors

Property Tax Rebate for Seniors

Eligibility

General
New Mexico provides a Property Tax Rebate for Persons 65 or Older; eligible low-income renters can qualify as well as homeowners. Filing and income calculations follow the applicable PIT-RC instructions.
NM specifics
Claim through the applicable PIT-RC schedule. Refund claims are generally permitted within three years from the end of the calendar year in which the tax was due; use the eligibility rules for the claimed tax year.

What it provides

  • Property-tax rebate claimed through the New Mexico personal income-tax return; qualifying renters may also claim it.
Know before you visit

Frequently Asked Questions about Ravenna Assisted Living

Quick answers from public records and the community's own listing.
01 Who is the owner of Ravenna Assisted Living?
Ravenna Assisted Living is legally operated by Care Homes Nm, LLC, and administered by Caren Phillips.
02 What is the occupancy rate at Ravenna Assisted Living?
Ravenna Assisted Living's occupancy is 88.9%.
03 Are pets allowed at Ravenna Assisted Living?
No, Ravenna Assisted Living has a no-pet policy.
04 What is the best email address for Ravenna Assisted Living?
The team at Ravenna Assisted Living can be reached at info@RavennaNM.com.
05 Who is the administrator of Ravenna Assisted Living?
Caren Phillips is the administrator of Ravenna Assisted Living.
06 How many beds does Ravenna Assisted Living have?
Ravenna Assisted Living has 45 beds.
07 Has Ravenna Assisted Living had any deficiencies?
Ravenna Assisted Living has had 42 reported deficiencies according to records from New Mexico Health Care Authority (HCA).
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