Ravenna Assisted Living in Albuquerque, NM

Q: Who is the owner of Ravenna Assisted Living?

Ravenna Assisted Living is legally operated by Care Homes Nm, LLC, and administered by Caren Phillips.

Q: What is the occupancy rate at Ravenna Assisted Living?

Ravenna Assisted Living's occupancy is 89%.

Q: Are pets allowed at Ravenna Assisted Living?

No, Ravenna Assisted Living has a no-pet policy.

Q: What is the best email address for Ravenna Assisted Living?

The team at Ravenna Assisted Living can be reached at Caren@RavennaNM.com.

Q: Who is the administrator of Ravenna Assisted Living?

Caren Phillips is the administrator of Ravenna Assisted Living.

Q: How many beds does Ravenna Assisted Living have?

Ravenna Assisted Living has 45 beds.

Q: Has Ravenna Assisted Living had any deficiencies?

Ravenna Assisted Living has had 42 reported deficiencies since 2008 according to records from New Mexico Health Care Authority (HCA).

Overview of Ravenna Assisted Living

Ravenna Assisted Living sits at 3051 Twin Oaks Dr NW in Albuquerque, New Mexico, a car-dependent stretch of the city where errands mean getting in a vehicle, not walking down the block. The 45-bed community is run by Care Homes NM, LLC, with Caren Phillips serving as administrator. Right now, 40 of those 45 beds are filled, which is a strong occupancy number and suggests families keep choosing this place.

Nursing staff are on-site around the clock here. That’s paired with 24-hour security and a Wander Guard system, a tool that alerts staff if a resident wanders somewhere they shouldn’t. Rooms are shared rather than private, and meals are planned with nutrition as the focus. If you’re weighing a shared-room setup against a private one, that’s a detail worth sitting down with your family to think through.

The community also runs something it calls Life at Ravenna, a program woven into daily life there. Between the nursing coverage, the security setup, and that named program, this reads like a place built for residents who need steady supervision and are okay with a shared living space, not residents chasing full independence.

New Mexico’s Department of Health, through its Division of Health Improvement, is the agency that inspects assisted living communities like this one. At Ravenna, the themes that come up most in those inspections are medication management, staffing and credentials, how care gets planned and documented, and resident rights. This is a smaller, hands-on assisted living community built around shared rooms, constant nursing presence, and a structured daily program, a fit for families prioritizing supervision over independence.

Facility Direct Line (505) 831-4141 info@RavennaNM.com

45-bed community

A moderately sized community that may balance personal attention with shared amenities and social activities.

About this community

Occupancy

Occupancy rate

89%

Higher than the New Mexico average: 78.9%

Occupied beds

40 / 45

Average occupied beds in New Mexico homes 82 beds

Facility TypeAssisted Living Facility

CountyBernalillo

Ravenna Assisted Living is administered by Caren Phillips.

Owner NameCare Homes Nm, LLC

Safety FeaturesRavenna is fully equipped with 24-hour security and the latest Wander Guard system for wander management.

Nursing Services

24-Hour Staffing

Email caren@ravennanm.com

Fax(505) 833-6066

Pets not allowed

24-Hour Care

Nutritious Meals

Shared Rooms

Safety & Security

Activities

Since 2008 · 18 years of data 42 deficiencies 28 inspections

Inspection Scorecard This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the New Mexico state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2008 vs. New Mexico state average

Overall vs. NM average

Deficiencies Deficiencies are formal regulatory issues recorded during state inspections.	This Facility	NM Average	vs. NM Avg
Total deficiencies Formal regulatory issues recorded by inspectors across all inspection types.	42	30	This facility has 40% more total deficiencies than a typical New Mexico assisted living residence (42 vs. NM avg 30).↑ 40% worse
Deficiencies per inspection Average deficiencies per inspection.	1.5	2.7	This facility has 44% fewer deficiencies per inspection than a typical New Mexico assisted living residence (1.5 vs. NM avg 2.7).↓ 44% better

Inspections State inspections evaluate whether the facility meets health and safety standards.	This Facility	NM Average	vs. NM Avg
Total inspections Combined count of all inspections conducted at this facility.	28	11	This facility has had 155% more total inspections than the New Mexico average (28 vs. NM avg 11). More inspections can mean more regulatory scrutiny rather than worse care.↑ 155% more

Show Inspection Reports

7.1 miles from city center Estimated distance in miles from Albuquerque's city center to Ravenna Assisted Living's address, calculated via Google Maps.

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Compare Assisted Living around Albuquerque

Info below is compiled from the NM Dept. of Health, senior community websites & trusted data sources such as Walk Score & BBB.

Communities are listed from highest to lowest based on our ranking methodology.


The Watermark at Cherry Hills	AL MC	Albuquerque (Jade Park)	131 Facility 131 NM AVG 68 Rank #14 / 144	Yes	42 Facility 42 NM AVG 43 Rank #110 / 207	1 Bed / 2 Bed	77.1%	A+	Brooke Kohman	Shp Vi Albuquerque LLC	13	2 Facility 2 NM AVG 4 Rank #29 / 83	2 Facility 2 NM AVG 5.3 Rank #14 / 83	4 Facility 4 NM AVG 30 Rank #9 / 83	0.3 Facility 0.3 NM AVG 2.7 Rank #3 / 83
Palmilla Senior Living	AL IL MC	Albuquerque (Cottonwood Heights)	95 Facility 95 NM AVG 68 Rank #43 / 144	Yes	31 Facility 31 NM AVG 43 Rank #130 / 207	Studio / 1 Bed	78.9%	-	Elizabeth Wisneski	Chp Albuquerque Nm Tenant Corp	10	1 Facility 1 NM AVG 4 Rank #13 / 83	2 Facility 2 NM AVG 5.3 Rank #14 / 83	9 Facility 9 NM AVG 30 Rank #21 / 83	0.9 Facility 0.9 NM AVG 2.7 Rank #17 / 83
MorningStar Assisted Living of Albuquerque	AL MC RC	Albuquerque (Countrywood Area)	85 Facility 85 NM AVG 68 Rank #53 / 144	Yes	56 Facility 56 NM AVG 43 Rank #79 / 207	Studio / 1 Bed / 2 Bed	80.0%	A+	Efren Gallardo	Ms. Albuquerque Management Nm, LLC	11	4 Facility 4 NM AVG 4 Rank #47 / 83	4 Facility 4 NM AVG 5.3 Rank #41 / 83	7 Facility 7 NM AVG 30 Rank #16 / 83	0.6 Facility 0.6 NM AVG 2.7 Rank #10 / 83
Avista Senior Living Albuquerque	AL MC	Albuquerque (Eldorado Heights)	54 Facility 54 NM AVG 68 Rank #76 / 144	No	56 Facility 56 NM AVG 43 Rank #79 / 207	Private Suite / Companion Suite	55.6%	A+	Olivia Romero	Avista Abq, LLC	1	0 Facility 0 NM AVG 4 Rank #1 / 83	1 Facility 1 NM AVG 5.3 Rank #2 / 83	1 Facility 1 NM AVG 30 Rank #2 / 83	1.0 Facility 1.0 NM AVG 2.7 Rank #19 / 83
Ravenna Assisted Living	AL	Nw Albuquerque	45 Facility 45 NM AVG 68 Rank #83 / 144	No	- Facility - NM AVG 43 Rank #186 / 207	-	88.9%	-	Caren Phillips	-	28	14 Facility 14 NM AVG 4 Rank #81 / 83	15 Facility 15 NM AVG 5.3 Rank #80 / 83	42 Facility 42 NM AVG 30 Rank #64 / 83	1.5 Facility 1.5 NM AVG 2.7 Rank #25 / 83

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Centennial Care Community Benefit

NM Medicaid Centennial Care

Age 65+ or disabled

General New Mexico resident, Medicaid- eligible, long-term care need.

Income Limits (2025) ~$2,829/month 300% FBR, individual

Asset Limits $2,000 (individual), $3,000 (couple) (excludes home, car).

Managed care model; rural outreach efforts.

Benefits

In-home care (5-7 hours/day, e.g., bathing, dressing) Respite care (up to 240 hours/year) Adult day care (~$65/day) Medical services

New Mexico Caregiver Support Program

NM NFCSP Respite

Age Caregiver of someone 60+ (or with dementia)

General New Mexico resident.

Income Limits No strict limit; prioritizes low-income.

Asset Limits Not applicable.

Limited slots; rural focus due to sparse population.

Benefits

In-home respite (4-6 hours/day) Adult day care (~$65/day) Short-term facility care (up to 5 days)

Program of All-Inclusive Care for the Elderly (PACE)

New Mexico PACE (e.g., InnovAge New Mexico PACE)

Age 55+

General NM resident (specific counties), NFLOC, safe with PACE support.

Income Limits (2025) ~$2,829/month (Medicaid-eligible); private pay option available.

Asset Limits $2,000 (individual), $3,000 (couple) for Medicaid enrollees.

Available in Bernalillo, Sandoval, Valencia Counties via InnovAge.

Benefits

Personal care (5-7 hours/day) Medical care Meals Transportation Respite Therapies

Older Americans Act (OAA) Services

New Mexico Older Americans Act Services

Age 60+

General NM resident (or spouse of any age); no income/asset limits.

Income Limits (2025) None; sliding scale fees may apply for some services.

Asset Limits Not assessed.

Two AAAs (Albuquerque vs. Non-Metro); services vary by region.

Benefits

Meals (home-delivered or group, ~$5-$7/meal value) Transportation Homemaker services (~4 hours/week) Respite (5 days/year) Adult day care ($50/day)

Medicare Savings Program (MSP)

New Mexico Medicare Savings Program

Age 65+ or disabled

General NM resident, Medicare Part A/B.

Income Limits (2025) ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.

Asset Limits None in NM unique among states

No asset test; includes Extra Help for Part D.

Benefits

Covers Part B premiums ($174.70/month) Deductibles ($240/year) Copays (~20%)

VA Aid and Attendance (A&A) and Housebound Benefits

New Mexico VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse

General NM resident, wartime service, need for ADL help (A&A) or homebound.

Income Limits (2025) Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.

Asset Limits ~$155,356 net worth limit

High veteran demand in rural/urban areas.

Benefits

Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs (e.g., in-home, assisted living)

Property Tax Rebate for Seniors

New Mexico Property Tax Rebate

Age 65+

General NM resident, homeowner or renter, paid property taxes.

Income Limits (2025) ~$36,000/year individual, projected

Asset Limits Not assessed.

Rebate up to $250-$500; annual application required.

Benefits

Tax rebate (~$250-$500/year) to offset housing costs

Who is the owner of Ravenna Assisted Living?

Ravenna Assisted Living is legally operated by Care Homes Nm, LLC, and administered by Caren Phillips.

What is the occupancy rate at Ravenna Assisted Living?

Ravenna Assisted Living's occupancy is 89%.

Are pets allowed at Ravenna Assisted Living?

No, Ravenna Assisted Living has a no-pet policy.

What is the best email address for Ravenna Assisted Living?

The team at Ravenna Assisted Living can be reached at Caren@RavennaNM.com.

Who is the administrator of Ravenna Assisted Living?

Caren Phillips is the administrator of Ravenna Assisted Living.

How many beds does Ravenna Assisted Living have?

Ravenna Assisted Living has 45 beds.

Has Ravenna Assisted Living had any deficiencies?

Ravenna Assisted Living has had 42 reported deficiencies since 2008 according to records from New Mexico Health Care Authority (HCA).

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Ravenna Assisted Living