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Ravenna Assisted Living
Signage for Ravenna Assisted Living with natural landscaping Outdoor sign displaying the name of Ravenna Assisted Living Outdoor pergola with plants and seating area Cozy bedroom setting with a flowerpot decoration A resident smiling while arranging flowers indoors Resident receiving a hair treatment from a staff member Resident crafting with staff assistance

Ravenna Assisted Living

3051 Twin Oaks Dr Nw, Albuquerque, NM 87120 View map
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Overview of Ravenna Assisted Living

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Ravenna Assisted Living sits at 3051 Twin Oaks Dr NW in Albuquerque, New Mexico, a car-dependent stretch of the city where errands mean getting in a vehicle, not walking down the block. The 45-bed community is run by Care Homes NM, LLC, with Caren Phillips serving as administrator. Right now, 40 of those 45 beds are filled, which is a strong occupancy number and suggests families keep choosing this place.

Nursing staff are on-site around the clock here. That’s paired with 24-hour security and a Wander Guard system, a tool that alerts staff if a resident wanders somewhere they shouldn’t. Rooms are shared rather than private, and meals are planned with nutrition as the focus. If you’re weighing a shared-room setup against a private one, that’s a detail worth sitting down with your family to think through.

The community also runs something it calls Life at Ravenna, a program woven into daily life there. Between the nursing coverage, the security setup, and that named program, this reads like a place built for residents who need steady supervision and are okay with a shared living space, not residents chasing full independence.

New Mexico’s Department of Health, through its Division of Health Improvement, is the agency that inspects assisted living communities like this one. At Ravenna, the themes that come up most in those inspections are medication management, staffing and credentials, how care gets planned and documented, and resident rights. This is a smaller, hands-on assisted living community built around shared rooms, constant nursing presence, and a structured daily program, a fit for families prioritizing supervision over independence.

Facility Direct Line (505) 831-4141
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By The Numbers

Community insights.

Bed count Info A smaller, more intimate setting that may offer a quieter environment and closer staff-resident interactions. 45 Rank #43 / 101Bed count — State benchmarkedThis home is ranked 43rd out of 101 homes we track in New Mexico for bed count. Shows this facility's certified or reported bed count compared to other New Mexico facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Communities with the same value for a metric share the same rank. Rankings cover every community we track in New Mexico that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.

Smaller home · May offer a more intimate, personalized care environment.

Occupancy rate Info Occupancy between 85% and 95% suggests balanced demand. Rank #21 / 70Occupancy rate — State benchmarkedThis home is ranked 21st out of 70 homes we track in New Mexico for occupancy. Shows this facility's occupancy rate versus the New Mexico average, with its Statewide rank out of 70. Higher occupancy signals strong local demand and financial stability.Communities with the same value for a metric share the same rank. Rankings cover every community we track in New Mexico that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
88.9% This home usually has limited availability
Higher than the New Mexico average: 78.9%
Occupied beds
40 / 45

About this community

License Details

Facility TypeAssisted Living Facility
CountyBernalillo

Ownership & Operating Entity

Ravenna Assisted Living is administered by Caren Phillips.

Owner NameCare Homes Nm, LLC

Safety & Compliance

Safety FeaturesRavenna is fully equipped with 24-hour security and the latest Wander Guard system for wander management.

Staffing & Medical

2 services
Nursing Services
24-Hour Staffing

Contact Information

Email caren@ravennanm.com
Fax(505) 833-6066

Additional Policies & Features

Pets not allowed

Amenities & Lifestyle

24-Hour Care
Nutritious Meals
Shared Rooms
Safety & Security
Activities
Specific ProgramsLife at Ravenna

Contact Ravenna Assisted Living

Inspection History

In New Mexico, the Department of Health, Division of Health Improvement is the primary regulatory authority that conducts unannounced inspections and investigates quality of care complaints.

Since 2008 · 18 years of data These figures come from state-published data and the state inspection reports we hold on file. The period covered can vary depending on document availability.
Includes all inspection records for this property, which could include management/ownership changes. 42 deficiencies 28 inspections

Inspection Scorecard Info This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the New Mexico state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2008 vs. New Mexico state average
Overall vs. NM average 1 Worse Metrics worse than New Mexico average:
• Total deficiencies (20% above) 1 Better Metrics better than New Mexico average:
• Deficiencies per inspection (62% below)

Deficiencies Info Deficiencies are formal regulatory issues recorded during state inspections.

This FacilityNM Averagevs. NM Avg
Total deficiencies Info Formal regulatory issues recorded by inspectors across all inspection types. 4235 This facility has 20% more total deficiencies than a typical New Mexico assisted living residence (42 vs. NM avg 35).↑ 20% worse
Deficiencies per inspection Info Average deficiencies per inspection. 1.53.98 This facility has 62% fewer deficiencies per inspection than a typical New Mexico assisted living residence (1.5 vs. NM avg 3.98).↓ 62% better

Inspections Info State inspections evaluate whether the facility meets health and safety standards.

This FacilityNM Averagevs. NM Avg
Total inspections Info Combined count of all inspections conducted at this facility. 2811 This facility has had 155% more total inspections than the New Mexico average (28 vs. NM avg 11). More inspections can mean more regulatory scrutiny rather than worse care.↑ 155% more
Show Inspection Reports

Places of interest near Ravenna Assisted Living

Address 7.1 miles from city center Info Estimated distance in miles from Albuquerque's city center to Ravenna Assisted Living's address, calculated via Google Maps.

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Compare Assisted Living around Albuquerque

Info below is compiled from the NM Dept. of Health, senior community websites & trusted data sources such as Walk Score & BBB.

Communities are listed from highest-ranked to lowest-ranked based on our methodology.

Care Types in This Table AL (Assisted Living): Housing with help for daily activities like bathing, dressing, and medication, without 24-hour skilled nursing. MC (Memory Care): Secured, specialized care for people living with Alzheimer's or dementia. RC (Respite Care): Short-term temporary care that gives family caregivers a break. IL (Independent Living): Community living with dining, activities, and transportation for active seniors who need little personal care.
City and state of the facility. Used for mapping and state-average comparisons.
Licensed bed capacity (maximum allowed). Not the same as how many beds are currently filled.
Indicates whether residents are allowed to have pets in the facility.
Third-party neighborhood walkability score (0–100). Convenience/context metric, not a healthcare quality measure.
Description of bed or unit types offered (e.g. assisted living, memory care), as reported in state or facility disclosures.
Reported or derived occupancy for the facility—typically how fully licensed capacity is utilized. Compare across peers in the same market.
Better Business Bureau grade for the operating company. Reflects complaint handling and business practices, not clinical care quality.
A named contact for the facility. Hover the name to see their role — Administrator (state administrator of record or facility-provided administrator), Nursing Director, Medical Director, or Staff. The most authoritative available is shown.
Name of the licensed owner, operator, or managing entity as filed with the state. Useful for grouping facilities under the same organization.
Count of regulatory inspections in the reporting window. Higher volume can reflect more oversight visits, complaint-driven surveys, or routine licensure cycles.
Inspection events categorized as complaint-related by the state regulator.
How many inspections had one or more deficiencies recorded. Compare to total inspections to see how often problems were found on visit.
Total count of deficiencies (cited regulatory issues) recorded in the selected reporting period. Read alongside inspection counts for context.
The average number of deficiencies this facility receives each time it's inspected, calculated as total deficiencies ÷ total inspections. A lower number suggests more consistent compliance with safety and care standards.
The Watermark at Cherry Hills
AL
MC
Albuquerque (Jade Park)
131
Facility 131
NM AVG 59
Rank #11 / 101
Yes
42
Facility 42
NM AVG 46
Rank #83 / 151
1 Bed / 2 Bed
77.1%
Facility 77.1%
NM AVG 78.9%
Rank #45 / 70
A+Brooke KohmanShp Vi Albuquerque LLC13
2
Facility 2
NM AVG 4
Rank #29 / 82
2
Facility 2
NM AVG 5.3
Rank #14 / 82
4
Facility 4
NM AVG 30
Rank #9 / 82
0.3
Facility 0.3
NM AVG 2.7
Rank #3 / 82
MorningStar Assisted Living of Albuquerque
AL
MC
RC
Albuquerque
85
Facility 85
NM AVG 59
Rank #28 / 101
Yes
56
Facility 56
NM AVG 46
Rank #57 / 151
Studio / 1 Bed / 2 Bed
80.0%
Facility 80.0%
NM AVG 78.9%
Rank #34 / 70
A+Efren GallardoMs. Albuquerque Management Nm, LLC11
4
Facility 4
NM AVG 4
Rank #46 / 82
4
Facility 4
NM AVG 5.3
Rank #41 / 82
7
Facility 7
NM AVG 30
Rank #16 / 82
0.6
Facility 0.6
NM AVG 2.7
Rank #10 / 82
The Montebello Academy
AL
IL
Albuquerque (Academy Road Northeast)
48
Facility 48
NM AVG 59
Rank #41 / 101
Yes
17
Facility 17
NM AVG 46
Rank #126 / 151
Studio / 1 Bed / 2 Bed
70.8%
Facility 70.8%
NM AVG 78.9%
Rank #54 / 70
A+Amy DimasSnh Nm Tenant LLC9
1
Facility 1
NM AVG 4
Rank #13 / 82
2
Facility 2
NM AVG 5.3
Rank #14 / 82
6
Facility 6
NM AVG 30
Rank #13 / 82
0.7
Facility 0.7
NM AVG 2.7
Rank #13 / 82
Ravenna Assisted Living
AL
Nw Albuquerque
45
Facility 45
NM AVG 59
Rank #43 / 101
No--
88.9%
Facility 88.9%
NM AVG 78.9%
Rank #21 / 70
-Caren PhillipsCare Homes Nm, LLC28
14
Facility 14
NM AVG 4
Rank #80 / 82
15
Facility 15
NM AVG 5.3
Rank #79 / 82
42
Facility 42
NM AVG 30
Rank #64 / 82
1.5
Facility 1.5
NM AVG 2.7
Rank #25 / 82
BeeHive Homes of Volcano Cliffs
AL
MC
RC
Nw Albuquerque (Taylor Ranch)
15
Facility 15
NM AVG 59
Rank #66 / 101
Yes
24
Facility 24
NM AVG 46
Rank #115 / 151
Private / Shared Rooms
100.0%
Facility 100.0%
NM AVG 78.9%
Rank #1 / 70
A+Evie NottinghamWe Three Bees LLC10
1
Facility 1
NM AVG 4
Rank #13 / 82
3
Facility 3
NM AVG 5.3
Rank #31 / 82
17
Facility 17
NM AVG 30
Rank #37 / 82
1.7
Facility 1.7
NM AVG 2.7
Rank #26 / 82

Rank badges are statewide: each community is ranked against every NM community we track that reports that metric, not just the 5 on this page. See how we rank facilities

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Financial Assistance for
Assisted Living in New Mexico

Ravenna Assisted Living is located in NW Albuquerque, New Mexico.
Here are the financial assistance programs available to residents in New Mexico.

Get Financial aid guidance

Centennial Care Community Benefit

NM Medicaid Centennial Care

Age 65+ or disabled
General New Mexico resident, Medicaid- eligible, long-term care need.
Income Limits (2025) ~$2,829/month 300% FBR, individual
Asset Limits $2,000 (individual), $3,000 (couple) (excludes home, car).
NM

Managed care model; rural outreach efforts.

Benefits
In-home care (5-7 hours/day, e.g., bathing, dressing) Respite care (up to 240 hours/year) Adult day care (~$65/day) Medical services

New Mexico Caregiver Support Program

NM NFCSP Respite

Age Caregiver of someone 60+ (or with dementia)
General New Mexico resident.
Income Limits No strict limit; prioritizes low-income.
Asset Limits Not applicable.
NM

Limited slots; rural focus due to sparse population.

Benefits
In-home respite (4-6 hours/day) Adult day care (~$65/day) Short-term facility care (up to 5 days)

Program of All-Inclusive Care for the Elderly (PACE)

New Mexico PACE (e.g., InnovAge New Mexico PACE)

Age 55+
General NM resident (specific counties), NFLOC, safe with PACE support.
Income Limits (2025) ~$2,829/month (Medicaid-eligible); private pay option available.
Asset Limits $2,000 (individual), $3,000 (couple) for Medicaid enrollees.
NM

Available in Bernalillo, Sandoval, Valencia Counties via InnovAge.

Benefits
Personal care (5-7 hours/day) Medical care Meals Transportation Respite Therapies

Older Americans Act (OAA) Services

New Mexico Older Americans Act Services

Age 60+
General NM resident (or spouse of any age); no income/asset limits.
Income Limits (2025) None; sliding scale fees may apply for some services.
Asset Limits Not assessed.
NM

Two AAAs (Albuquerque vs. Non-Metro); services vary by region.

Benefits
Meals (home-delivered or group, ~$5-$7/meal value) Transportation Homemaker services (~4 hours/week) Respite (5 days/year) Adult day care ($50/day)

Medicare Savings Program (MSP)

New Mexico Medicare Savings Program

Age 65+ or disabled
General NM resident, Medicare Part A/B.
Income Limits (2025) ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.
Asset Limits None in NM unique among states
NM

No asset test; includes Extra Help for Part D.

Benefits
Covers Part B premiums ($174.70/month) Deductibles ($240/year) Copays (~20%)

VA Aid and Attendance (A&A) and Housebound Benefits

New Mexico VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse
General NM resident, wartime service, need for ADL help (A&A) or homebound.
Income Limits (2025) Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
Asset Limits ~$155,356 net worth limit
NM

High veteran demand in rural/urban areas.

Benefits
Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs (e.g., in-home, assisted living)

Property Tax Rebate for Seniors

New Mexico Property Tax Rebate

Age 65+
General NM resident, homeowner or renter, paid property taxes.
Income Limits (2025) ~$36,000/year individual, projected
Asset Limits Not assessed.
NM

Rebate up to $250-$500; annual application required.

Benefits
Tax rebate (~$250-$500/year) to offset housing costs

Frequently Asked Questions about Ravenna Assisted Living

Who is the owner of Ravenna Assisted Living?

Ravenna Assisted Living is legally operated by Care Homes Nm, LLC, and administered by Caren Phillips.

What is the occupancy rate at Ravenna Assisted Living?

Ravenna Assisted Living's occupancy is 88.9%.

Are pets allowed at Ravenna Assisted Living?

No, Ravenna Assisted Living has a no-pet policy.

What is the best email address for Ravenna Assisted Living?

The team at Ravenna Assisted Living can be reached at Caren@RavennaNM.com.

Who is the administrator of Ravenna Assisted Living?

Caren Phillips is the administrator of Ravenna Assisted Living.

How many beds does Ravenna Assisted Living have?

Ravenna Assisted Living has 45 beds.

Has Ravenna Assisted Living had any deficiencies?

Ravenna Assisted Living has had 42 reported deficiencies according to records from New Mexico Health Care Authority (HCA).

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