Tennessee average 3.5
Last Health inspection on Sep 2024

We arrange tours, appointments, and even moving support so you don’t have to
Tri-State Health and Rehabilitation Center in Harrogate, TN, is a nursing home that offers long-term care, short-term rehabilitation, memory support, expert nursing, and respite stays. Serving the region since July 1992, this long-standing provider is owned by Raven Lake Healthcare Inc., with Magen Ann Smith acting as administrator under the larger Ensign Services network umbrella. Admitting individuals who rely on Medicare, Medicaid, or private funds, the community currently holds a 1-star quality score from CMS. An active monthly calendar, religious services, a signature “Stay Active” wellness framework, and 24-hour care via on-staff doctors, credentialed nurses, and certified aides are also provided.
A primary differentiator for this neighborhood is its exceptional allocation of registered nurse hours. The data indicate that registered nurses spend an average of 45 minutes of direct attention on each resident daily, beating the Tennessee state norm of 37 minutes by 22% and comfortably passing the national benchmark of 41 minutes. This robust staffing metric leads all other personnel data categories. Certified nursing assistants, licensed practical nurses, and registered nurses all completed their 91-day cycles with unbroken 100% shift coverage. The local workforce additionally includes respiratory therapists, dental practitioners, speech therapists, and nurse practitioners. Total adjusted nursing attention equals 3 hours and 16 minutes per resident every day, though licensed practical nurse and nursing assistant hours track slightly under state medians. Crucially for families prioritizing rehabilitation, physical therapist availability averages 3 minutes per resident daily, a 40% reduction when measured against the state average of 5 minutes.
Regulatory records from the Tennessee Department of Health document 4 total evaluations throughout a seven-year period, resulting in 12 health deficiencies. Significantly, 8 of these 12 citations grew out of specific complaint investigations rather than routine annual reviews, a pattern pointing toward a heavily complaint-driven oversight dynamic. Of the 12 deficiencies, 5 reached a critical tier of severity, with zero serious, 7 moderate, and 0 minor marks. The most recent state overview from September 26, 2024, uncovered 3 critical administrative citations and 1 moderate citation regarding abuse or neglect, all of which are now officially marked as resolved. Broadly sorted, quality of life issues and administrative oversight combined for half the total findings with 3 citations each, while infection control and abuse themes contributed 1 apiece. Third-party channels show 4 verified complaints alongside a single civil monetary penalty in recent cycles.
Since it represents the only skilled nursing choice in Harrogate, the community draws heavily from a short-stay demographic. Private insurance accounts for 64% of arrivals, typically involving stays lasting one to two months, while Medicare admissions for post-acute rehabilitation comprise 26% of the base, holding a similar one-to-two-month duration. Total occupancy hovers around 75.3%, trailing the statewide average.
For those seeking localized medical care along the tri-state borders of Tennessee, Kentucky, and Virginia, Tri-State Health and Rehabilitation Center offers families a localized care choice with an entirely permanent, employee-only nursing staff and strong registered nurse availability for older adults.
Tri State Health and Rehabilitation Center is administrated by Magen Ann Smith.
In Tennessee, the Department of Health, Division of Health Care Facilities performs unannounced inspections and investigations to ensure facilities provide high-quality resident care.
Citations
| This Facility | TN Average | vs. TN Avg |
|---|---|---|---|
|
Total citations
| 1 | 4 | This facility has 75% fewer total citations than a typical Tennessee nursing home (1 vs. TN avg 4).↓ 75% better |
|
Citations per year
| 0.1 | 0.6 | This facility has 83% fewer citations per year than a typical Tennessee nursing home (0.1 vs. TN avg 0.6).↓ 83% better |
Tennessee average 3.5
Last Health inspection on Sep 2024
Tennessee average 15.4
Tennessee average 4.39
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
4 of 12 citations resulted from standard inspections; and 8 of 12 resulted from complaint investigations.
Tennessee average: 1.1
Tennessee average: 0.6
Reporting period: October 1 – December 31, 2025 (Q4 2025). Source: CMS Payroll-Based Journal report.
Manages medical care and health needs.
Assists with medical care and medications.
Helps with daily care and mobility.
| Certified Nursing Assistant | 48 | 0 | 48 | 18,307 | 92 | 100% | 9.3 |
| Licensed Practical Nurse | 15 | 0 | 15 | 7,337 | 92 | 100% | 9.4 |
| Registered Nurse | 17 | 0 | 17 | 3,737 | 92 | 100% | 9.5 |
| Clinical Nurse Specialist | 5 | 0 | 5 | 1,700 | 66 | 72% | 8.9 |
| Speech Language Pathologist | 4 | 0 | 4 | 1,578 | 68 | 74% | 6.6 |
| Other Dietary Services Staff | 5 | 0 | 5 | 1,433 | 92 | 100% | 7.3 |
| Dental Services Staff | 3 | 0 | 3 | 1,295 | 70 | 76% | 7.5 |
| Physical Therapy Aide | 3 | 0 | 3 | 981 | 71 | 77% | 7.3 |
| Physical Therapy Assistant | 2 | 0 | 2 | 860 | 67 | 73% | 7.1 |
| Nurse Practitioner | 1 | 0 | 1 | 540 | 60 | 65% | 9 |
| Administrator | 1 | 0 | 1 | 496 | 62 | 67% | 8 |
| Qualified Social Worker | 2 | 0 | 2 | 385 | 64 | 70% | 5.9 |
| Respiratory Therapy Technician | 3 | 0 | 3 | 342 | 60 | 65% | 5.6 |
Includes penalties issued in 2024
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database (Data as of Jan 2026)
Penalties are imposed by CMS for violations of federal nursing home regulations.
2 penalties in the past 3 years
Multiple penalties were reported in the last 3 years.
Last updated: Jan 2026
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
26% of new residents, usually for short-term rehab.
64% of new residents, often for short stays.
10% of new residents, often for long-term daily care.
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Residents meet regularly to discuss policies, care quality, and activities
State-approved Nurse Aide Training and Competency Evaluation Program on-site
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Historical financial and operational data for Tri State Health and Rehabilitation Center based on CMS SNF Cost Reports.
Residents typically stay for brief periods, with frequent admissions and discharges throughout the year.
0.0 miles from city center
Estimated distance in miles from Harrogate's city center to Tri State Health and Rehabilitation Center's address, calculated via Google Maps.
Add your location
Tri State Health and Rehabilitation Center is located in Harrogate, Tennessee.
Here are the financial assistance programs available to residents in Tennessee.
The legal owner and operator of Tri State Health and Rehabilitation Center is Raven Lake Healthcare Inc.
Tri State Health and Rehabilitation Center has a walk score of 47. Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
According to TN state health department records, Tri State Health and Rehabilitation Center's license number is 00000038.
According to TN state health department records, Tri State Health and Rehabilitation Center's license expires on August 1, 2026.
Magen Ann Smith is the administrator of Tri State Health and Rehabilitation Center.
Tri State Health and Rehabilitation Center has 116 beds.
Yes — there are 20 photos of Tri State Health and Rehabilitation Center in the photo gallery on this page.
Care Cost Calculator: See Prices in Your Area
Nursing Home Data Explorer
Don’t Wait Too Long: 7 Red Flag Signs Your Parent Needs Assisted Living Now
The True Cost of Assisted Living in 2025 – And How Families Are Paying For It
Understanding Senior Living Costs: Pricing Models, Discounts & Financial Assistance

Thank you for your interest!
Our team will be in touch shortly to help with next steps.
