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White Birch Communities
Assisted Living, Independent Living & Memory Care · Rockingham, VA
Residents chatting outside with flowers An elderly man reading a book in a cozy interior Aerial view of White Birch Communities and surrounding area White Birch Communities, assisted living in Rockingham, VA — Welcome sign at a senior living community entrance An elderly man reading a book in a cozy interior

White Birch Communities

Assisted Living, Independent Living & Memory Care · Rockingham, VA
847 Oakwood Drive, Rockingham, VA 22801-3924 View map Calculator: See prices in your area
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Overview of White Birch Communities

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White Birch Communities is a family-owned senior living community managed by Amanda Crider in Harrisonburg, Virginia, providing independent living, assisted living, and memory care services. With a 78-bed capacity in the Shenandoah Valley, the community currently serves 48 residents, representing a 62% occupancy rate.

The community has undergone 7 state inspections, two of which were complaint-initiated. 85.7% of these visits resulted in violations, which is above the Virginia average of 64.3%, while the total deficiency count of 13 is well below the state average of 32, suggesting that while violations occur, the specific findings are typically limited in their scope. The most recent review on August 7, 2025, focused on medication management, specifically regarding incomplete documentation and the implementation of the written management plan, while previous inspections identified issues with fire and emergency evacuation plans, staff records, and certain aspects of resident care documentation. While some complaint investigations were partially substantiated and violation notices were issued, there are no records of fines or license suspensions.

Since it is family-owned and operated, the community focuses on a personal approach to senior care that sets it apart from larger corporate providers in the Virginia market. A community center, exercise room, beauty salon, chapel, and scheduled transportation for medical appointments are provided on-site, along with freshly prepared meals, frequent activities, and planned events throughout the year. Clinical oversight is also provided across all care levels through nursing services, licensed nurses, certified nursing assistants, and 24-hour staffing. Additionally, the Alzheimer’s and memory care program offers a specialized environment for those who require cognitive support.

White Birch Communities is well-suited for families looking for a smaller, family-operated senior living option in the Harrisonburg area, especially those who prefer a campus that offers various care levels for long-term continuity. While it has a lower deficiency count, which makes it stand out among other options in the area, its regulatory history warrants attention, particularly its current medication management practices.

Facility Direct Line (540) 879-9699
Facility Direct Line (540) 879-9699 info@whitebirchcommunities.com
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Bed community size
78-bed community Rank #222 / 365Bed count — State benchmarkedThis home is ranked 222nd out of 365 homes in Virginia for bed count. Shows this facility's certified or reported bed count compared to other Virginia facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Virginia that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A larger shared setting that may offer more common spaces and organized community services.
Walk Score
Walk Score: 16 / 100 Rank #373 / 446Walk Score — State benchmarkedThis home is ranked 373rd out of 446 homes in Virginia for walk score. Shows how walkable this facility's neighborhood is compared to the average walk score across Virginia facilities. Higher scores benefit residents, families, and staff.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Virginia that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Car-dependent. Most errands require a car, with limited nearby walkable options.

About this community

Occupancy

Occupancy rate
62%
Rank #208 / 297Occupancy rate — State benchmarkedThis home is ranked 208th out of 297 homes in Virginia for occupancy. Shows this facility's occupancy rate versus the Virginia average, with its Statewide rank out of 297. Higher occupancy signals strong local demand and financial stability.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Virginia that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Lower than the Virginia average: 85.7%
Occupied beds
48 / 78
Average occupied beds in Virginia homes 98 beds

License Details

Facility TypeAssisted Living Facility
StatusActive
ExpirationSeptember 30, 2026

Ownership & Operating Entity

White Birch Communities is administered by Mrs. Amanda Crider.

Staffing & Medical

2 services
Licensed Nurses/CNAs
24-Hour Staffing

Amenities & Lifestyle

Community Center
Exercise Facility
Beauty Salon
Chapel
Prepared Meals
Regular Activities
Assistance With Appointments
Activities
Specific ProgramsIndependent Senior Living, Senior Assisted Living, Alzheimer's Memory Care Facility

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Inspection History

In Virginia, the Department of Social Services (for assisted living facilities) and the Department of Health (for nursing homes) perform the inspections required to maintain state and federal licensing.

Since 2021 · 5 years of data 13 deficiencies 2 complaints 7 inspections

Inspection Scorecard Info This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the Virginia state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2021 vs. Virginia state average
Overall vs. VA average 1 Worse Metrics worse than Virginia average:
• Inspection violation rate (34% above) 5 Better Metrics better than Virginia average:
• Total deficiencies (59% below)
• Deficiencies per inspection (17% below)
• Inspections with violations (33% below)
• Total complaints (71% below)
• Complaints per year (71% below)

Deficiencies Info Deficiencies are formal regulatory issues recorded during state inspections.

This FacilityVA Averagevs. VA Avg
Total deficiencies Info Formal regulatory issues recorded by inspectors across all inspection types. 1332 This facility has 59% fewer total deficiencies than a typical Virginia assisted living residence (13 vs. VA avg 32).↓ 59% better
Deficiencies per inspection Info Average deficiencies per inspection. 1.92.3 This facility has 17% fewer deficiencies per inspection than a typical Virginia assisted living residence (1.9 vs. VA avg 2.3).↓ 17% better

Inspections Info State inspections evaluate whether the facility meets health and safety standards.

This FacilityVA Averagevs. VA Avg
Total inspections Info Combined count of all routine and focused inspections. Excludes complaint investigations. 714 This facility has had 50% fewer total inspections than the Virginia average (7 vs. VA avg 14). More inspections can mean more regulatory scrutiny rather than worse care.↓ 50% fewer
Inspections with violations Info Inspections that uncovered at least one regulatory violation. 69 This facility has 33% fewer inspections with violations than a typical Virginia assisted living residence (6 vs. VA avg 9).↓ 33% better
Inspection violation rate Info Percentage of inspections that resulted in at least one violation. 86%64% This facility has 22 percentage points higher inspection violation rate than a typical Virginia assisted living residence (86% vs. VA avg 64%).↑ 22% worse

Complaints & Investigations Info Complaints are formal concerns filed by residents, families, or staff. Investigations are on-site follow-ups.

This FacilityVA Averagevs. VA Avg
Total complaints Info Formal expressions of concern made by residents, families, or staff. 27 This facility has 71% fewer total complaints than a typical Virginia assisted living residence (2 vs. VA avg 7).↓ 71% better
Complaints per year Info Average complaints per year since 2021. 0.41.4 This facility has 71% fewer complaints per year than a typical Virginia assisted living residence (0.4 vs. VA avg 1.4).↓ 71% better

Inspection Reports Summary Info An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

  • August 23, 2023 renewal inspection found no deficiencies, with proper medication administration, accurate records, and staff training exceeding requirements.
  • August 7, 2025 renewal inspection cited one deficiency for failing to implement the written medication management plan, including missing medication administration documentation on multiple dates.
  • December 27, 2024 monitoring inspection found one deficiency for an incomplete fire and emergency evacuation plan missing a secondary evacuation route and area of refuge.
Show Inspection Reports

What does this home offer?

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Pets Allowed

Places of interest near White Birch Communities

Address 847 Oakwood Drive, Rockingham, VA 22801-3924

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The information below is reported by the Virginia Department of Social Services and Department of Health.

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Apartment / Cottage / 1 Bed / 2 Bed / 3 BedCarolyn L. Williams 60.4% -8
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VA AVG 96
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-Crystal Larson 60.7% -15
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VA AVG 64.3%
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3
Facility 3
VA AVG 7
Rank #149 / 330
14
Facility 14
VA AVG 32
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0.9
Facility 0.9
VA AVG 2.3
Rank #58 / 271
White Birch Communities
AL
IL
MC
Rockingham
78
Facility 78
VA AVG 96
Rank #222 / 365
Yes
16
Facility 16
VA AVG 44
Rank #373 / 446
-Mrs. Amanda Crider 61.5% -7
85.7%
Facility 85.7%
VA AVG 64.3%
Rank #286 / 330
2
Facility 2
VA AVG 7
Rank #110 / 330
13
Facility 13
VA AVG 32
Rank #97 / 271
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Facility 1.9
VA AVG 2.3
Rank #137 / 271
Birmingham Green
AL
MC
NH
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64
Facility 64
VA AVG 96
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No
50
Facility 50
VA AVG 44
Rank #175 / 446
-Carmen Louise--5
20%
Facility 20%
VA AVG 64.3%
Rank #36 / 330
0
Facility 0
VA AVG 7
Rank #1 / 330
--
Falcons Landing
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Potomac Falls
60
Facility 60
VA AVG 96
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33
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-- 81.0% A+-----
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Frequently Asked Questions about White Birch Communities

Is White Birch Communities in a walkable area?

White Birch Communities has a walk score of 16. Car-dependent. Most errands require a car, with limited nearby walkable options.

When does White Birch Communities's license expire?

According to VA state health department records, White Birch Communities's license expires on September 30, 2026.

What is the occupancy rate at White Birch Communities?

White Birch Communities's occupancy is 62%.

Are pets allowed at White Birch Communities?

Yes, White Birch Communities allows residents to bring their pets.

Who is the administrator of White Birch Communities?

Mrs. Amanda Crider is the administrator of White Birch Communities.

How many beds does White Birch Communities have?

White Birch Communities has 78 beds.

Has White Birch Communities had any deficiencies?

White Birch Communities has had 7 reported deficiencies since 2021 according to records from Virginia Department of Social Services (VDSS).

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