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White Birch Communities
Assisted Living, Independent Living & Memory Care · Rockingham, VA
Residents chatting outside with flowers An elderly man reading a book in a cozy interior Aerial view of White Birch Communities and surrounding area White Birch Communities, assisted living in Rockingham, VA — Welcome sign at a senior living community entrance An elderly man reading a book in a cozy interior

White Birch Communities

Assisted Living, Independent Living & Memory Care · Rockingham, VA
847 Oakwood Drive, Rockingham, VA 22801-3924 View map Calculator: See prices in your area
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Overview of White Birch Communities

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White Birch Communities is a family-owned senior living community managed by Amanda Crider in Harrisonburg, Virginia, providing independent living, assisted living, and memory care services. With a 78-bed capacity in the Shenandoah Valley, the community currently serves 48 residents, representing a 62% occupancy rate.

The community has undergone 7 state inspections, two of which were complaint-initiated. 85.7% of these visits resulted in violations, which is above the Virginia average of 64.3%, while the total deficiency count of 13 is well below the state average of 32, suggesting that while violations occur, the specific findings are typically limited in their scope. The most recent review on August 7, 2025, focused on medication management, specifically regarding incomplete documentation and the implementation of the written management plan, while previous inspections identified issues with fire and emergency evacuation plans, staff records, and certain aspects of resident care documentation. While some complaint investigations were partially substantiated and violation notices were issued, there are no records of fines or license suspensions.

Since it is family-owned and operated, the community focuses on a personal approach to senior care that sets it apart from larger corporate providers in the Virginia market. A community center, exercise room, beauty salon, chapel, and scheduled transportation for medical appointments are provided on-site, along with freshly prepared meals, frequent activities, and planned events throughout the year. Clinical oversight is also provided across all care levels through nursing services, licensed nurses, certified nursing assistants, and 24-hour staffing. Additionally, the Alzheimer’s and memory care program offers a specialized environment for those who require cognitive support.

White Birch Communities is well-suited for families looking for a smaller, family-operated senior living option in the Harrisonburg area, especially those who prefer a campus that offers various care levels for long-term continuity. While it has a lower deficiency count, which makes it stand out among other options in the area, its regulatory history warrants attention, particularly its current medication management practices.

Facility Direct Line (540) 879-9699
Facility Direct Line (540) 879-9699 info@whitebirchcommunities.com
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Capacity and availability

Residents per day
48
Bed community size
78-bed community Rank #222 / 365Bed count — State benchmarkedThis home is ranked 222nd out of 365 homes we track in Virginia for bed count. Shows this facility's certified or reported bed count compared to other Virginia facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Virginia that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A larger shared setting that may offer more common spaces and organized community services.
Walk Score
Walk Score: 16 / 100 Rank #374 / 434Walk Score — State benchmarkedThis home is ranked 374th out of 434 homes we track in Virginia for walk score. Shows how walkable this facility's neighborhood is compared to the average walk score across Virginia facilities. Higher scores benefit residents, families, and staff.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Virginia that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Car-dependent. Most errands require a car, with limited nearby walkable options.

About this community

Occupancy

Occupancy rate
62%
Rank #206 / 293Occupancy rate — State benchmarkedThis home is ranked 206th out of 293 homes we track in Virginia for occupancy. Shows this facility's occupancy rate versus the Virginia average, with its Statewide rank out of 293. Higher occupancy signals strong local demand and financial stability.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Virginia that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Lower than the Virginia average: 85.7%
Occupied beds
48 / 78
Average occupied beds in Virginia homes 98 beds

License Details

Facility TypeAssisted Living Facility
StatusActive
ExpirationSeptember 30, 2026

Ownership & Operating Entity

White Birch Communities is administered by Mrs. Amanda Crider.

Staffing & Medical

2 services
Licensed Nurses/CNAs
24-Hour Staffing

Amenities & Lifestyle

Community Center
Fitness Center
Salon
Chapel
Activities
Prepared Meals
Activities
Specific ProgramsIndependent Senior Living, Senior Assisted Living, Alzheimer's Memory Care Facility

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Inspection History

In Virginia, the Department of Social Services (for assisted living facilities) and the Department of Health (for nursing homes) perform the inspections required to maintain state and federal licensing.

Since 2021 · 5 years of data These figures come from state-published and/or federal inspection records. The period covered can vary depending on document availability. 13 deficiencies 2 complaints 7 inspections

Inspection Scorecard Info This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the Virginia state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2021 vs. Virginia state average
Overall vs. VA average 1 Worse Metrics worse than Virginia average:
• Inspection deficiency rate (34% above) 4 Better Metrics better than Virginia average:
• Total deficiencies (59% below)
• Inspections with deficiencies (33% below)
• Total complaints (71% below)
• Complaints per year (71% below)

Deficiencies Info Deficiencies are formal regulatory issues recorded during state inspections.

This FacilityVA Averagevs. VA Avg
Total deficiencies Info Formal regulatory issues recorded by inspectors across all inspection types. 1332 This facility has 59% fewer total deficiencies than a typical Virginia assisted living residence (13 vs. VA avg 32).↓ 59% better

Inspections Info State inspections evaluate whether the facility meets health and safety standards.

This FacilityVA Averagevs. VA Avg
Total inspections Info Combined count of all inspections conducted at this facility. 714 This facility has had 50% fewer total inspections than the Virginia average (7 vs. VA avg 14). More inspections can mean more regulatory scrutiny rather than worse care.↓ 50% fewer
Inspections with deficiencies Info Inspections that uncovered at least one regulatory deficiency. 69 This facility has 33% fewer inspections with deficiencies than a typical Virginia assisted living residence (6 vs. VA avg 9).↓ 33% better
Inspection deficiency rate Info Percentage of inspections that resulted in at least one deficiency. 86%64% This facility has 22 percentage points higher inspection deficiency rate than a typical Virginia assisted living residence (86% vs. VA avg 64%).↑ 22% worse

Complaints & Investigations Info Complaints are formal concerns filed by residents, families, or staff. Investigations are on-site follow-ups.

This FacilityVA Averagevs. VA Avg
Total complaints Info Formal expressions of concern made by residents, families, or staff. 27 This facility has 71% fewer total complaints than a typical Virginia assisted living residence (2 vs. VA avg 7).↓ 71% better
Complaints per year Info Average complaints per year since 2021. 0.41.4 This facility has 71% fewer complaints per year than a typical Virginia assisted living residence (0.4 vs. VA avg 1.4).↓ 71% better
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What does this home offer?

Pets allowed icon
Pets allowed icon

Pets Allowed

Places of interest near White Birch Communities

Address 847 Oakwood Drive, Rockingham, VA 22801-3924

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Compare Assisted Living around the area

Info below is compiled from the VA Depts. of Social Services & Health, senior community websites & trusted data sources such as Walk Score & BBB.

Communities are listed from highest to lowest based on our ranking methodology.

Care Types in This Table AL (Assisted Living): Housing with help for daily activities like bathing, dressing, and medication, without 24-hour skilled nursing. NH (Nursing Home): 24/7 skilled nursing care for residents with complex, ongoing medical needs. SNF (Skilled Nursing Facility): Round-the-clock nursing care, often for recovery after surgery, injury, or illness. MC (Memory Care): Secured, specialized care for people living with Alzheimer's or dementia. IL (Independent Living): Community living with dining, activities, and transportation for active seniors who need little personal care.
City and state of the facility. Used for mapping and state-average comparisons.
Licensed bed capacity (maximum allowed). Not the same as how many beds are currently filled.
Indicates whether residents are allowed to have pets in the facility.
Third-party neighborhood walkability score (0–100). Convenience/context metric, not a healthcare quality measure.
Description of bed or unit types offered (e.g. assisted living, memory care), as reported in state or facility disclosures.
A named contact for the facility. Hover the name to see their role — Administrator (state administrator of record or facility-provided administrator), Nursing Director, Medical Director, or Staff. The most authoritative available is shown.
Reported or derived occupancy for the facility—typically how fully licensed capacity is utilized. Compare across peers in the same market.
Better Business Bureau grade for the operating company. Reflects complaint handling and business practices, not clinical care quality.
Count of regulatory inspections in the reporting window. Higher volume can reflect more oversight visits, complaint-driven surveys, or routine licensure cycles.
Share of inspections that resulted in deficiencies, expressed as a percentage of total inspections in the window.
Regulatory visits tied to complaints or allegations in the state file—not the same as every routine survey.
Total count of deficiencies (cited regulatory issues) recorded in the selected reporting period. Read alongside inspection counts for context.
The average number of deficiencies this facility receives each time it's inspected, calculated as total deficiencies ÷ total inspections. A lower number suggests more consistent compliance with safety and care standards.
Brandermill Woods Healthcare Communities
AL
IL
MC
NH
SNF
Midlothian
91
Facility 91
VA AVG 96
Rank #177 / 365
Yes
4
Facility 4
VA AVG 45
Rank #429 / 434
Apartment / Cottage / 1 Bed / 2 Bed / 3 BedCarolyn L. Williams 60.4% -8
63%
Facility 63%
VA AVG 64.3%
Rank #202 / 330
1
Facility 1
VA AVG 7
Rank #78 / 330
8
Facility 8
VA AVG 32
Rank #62 / 271
1.0
Facility 1.0
VA AVG 2.3
Rank #61 / 271
The Glebe Retirement Community
AL
IL
MC
NH
SNF
Daleville
84
Facility 84
VA AVG 96
Rank #205 / 365
Yes
16
Facility 16
VA AVG 45
Rank #374 / 434
-Crystal Larson 60.7% -15
40%
Facility 40%
VA AVG 64.3%
Rank #83 / 330
3
Facility 3
VA AVG 7
Rank #154 / 330
14
Facility 14
VA AVG 32
Rank #102 / 271
0.9
Facility 0.9
VA AVG 2.3
Rank #58 / 271
White Birch Communities
AL
IL
MC
Rockingham
78
Facility 78
VA AVG 96
Rank #222 / 365
Yes
16
Facility 16
VA AVG 45
Rank #374 / 434
-Mrs. Amanda Crider 61.5% -7
86%
Facility 86%
VA AVG 64.3%
Rank #281 / 330
2
Facility 2
VA AVG 7
Rank #117 / 330
13
Facility 13
VA AVG 32
Rank #98 / 271
1.9
Facility 1.9
VA AVG 2.3
Rank #138 / 271
Birmingham Green
AL
MC
NH
SNF
Manassas
64
Facility 64
VA AVG 96
Rank #263 / 365
No
50
Facility 50
VA AVG 45
Rank #174 / 434
-Carmen Louise--5
20%
Facility 20%
VA AVG 64.3%
Rank #30 / 330
0
Facility 0
VA AVG 7
Rank #1 / 330
--
Falcons Landing
AL
IL
MC
NH
SNF
Potomac Falls
60
Facility 60
VA AVG 96
Rank #270 / 365
Yes
33
Facility 33
VA AVG 45
Rank #281 / 434
-- 80.0% A+-----
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Frequently Asked Questions about White Birch Communities

Is White Birch Communities in a walkable area?

White Birch Communities has a walk score of 16. Car-dependent. Most errands require a car, with limited nearby walkable options.

When does White Birch Communities's license expire?

According to VA state health department records, White Birch Communities's license expires on September 30, 2026.

What is the occupancy rate at White Birch Communities?

White Birch Communities's occupancy is 62%.

Are pets allowed at White Birch Communities?

Yes, White Birch Communities allows residents to bring their pets.

Who is the administrator of White Birch Communities?

Mrs. Amanda Crider is the administrator of White Birch Communities.

How many beds does White Birch Communities have?

White Birch Communities has 78 beds.

Has White Birch Communities had any deficiencies?

White Birch Communities has had 13 reported deficiencies since 2021 according to records from Virginia Department of Social Services (VDSS).

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