Hawkins Residential
Assisted Living · Richmond, VA

Hawkins Residential

Assisted Living · Richmond, VA

Overview of Hawkins Residential

Hawkins Residential provides supportive, structured care for adults with mental health disabilities, fostering stability, independence, and community in Richmond, VA. The facility offers personalized care, professional support, and a homelike environment for up to 80 adults. Services include personal care, meals, housekeeping, activities, and 24-hour support.
Bed community size
84-bed community Rank #211 / 371Bed count — State benchmarkedThis home is ranked 211th out of 371 homes in Virginia. Shows this facility's certified or reported bed count compared to other Virginia SNFs. Larger communities may offer more amenities, programs, and on-site services for residents and families.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A larger shared setting that may offer more common spaces and organized community services.
Walk Score
Walk Score: 5 / 100 Rank #425 / 449Walk Score — State benchmarkedThis home is ranked 425th out of 449 homes in Virginia. Shows how walkable this facility's neighborhood is compared to the average Walk Score across Virginia SNFs. Higher scores benefit residents, families, and staff.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Car-dependent. Most errands require a car, with limited nearby walkable options.

About this community

Occupancy

Occupancy rate
93%
Rank #27 / 311Occupancy rate — State benchmarkedThis home is ranked 27th out of 311 homes in Virginia. Shows this facility's occupancy rate versus the Virginia average, with its Statewide rank out of 311. Higher occupancy signals strong local demand and financial stability.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Higher than the Virginia average: 85.7%
Occupied beds
78 / 84
Average residents per home in Virginia 98 per day

License Details

Facility TypeAssisted Living Facility
StatusActive
ExpirationMarch 27, 2025

Ownership & Operating Entity

Hawkins Residential is administrated by Toriano Phillips.

Therapy & Rehabilitation

2 services
Respite Care
Short-Term Rehab

Staffing & Medical

2 services
Licensed Nurses/CNAs
24-Hour Staffing

Additional Policies & Features

Admission CriteriaBe 18 years of age or older, have a serious or persistent mental health diagnosis, pose no harm to oneself or others, have an assigned case manager, be capable of performing daily living tasks, be assessed as requiring the level of support that assisted living provides.
Minimum Age18
HousekeepingYes
Linen ServiceYes

Amenities & Lifestyle

Specific ProgramsShare Your Experience, Hawkins Heroes

Dining & Nutrition

Food DescriptionThree home-cooked meals daily plus snacks. Special diets accommodated.

Contact Hawkins Residential

Inspection History

In Virginia, the Department of Social Services (for assisted living facilities) and the Department of Health (for nursing homes) perform the inspections required to maintain state and federal licensing.

Since 2023 · 3 years of data 2 deficiencies 2 complaints 6 inspections

Inspection Scorecard Info This scorecard compares key inspection, citation, and complaint metrics at this facility against the Virginia state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2023 vs. Virginia state average
Overall vs. VA average 0 Worse No metrics in this bucket. 8 Better Metrics better than Virginia average:
• Total deficiencies (94% below)
• Deficiencies per year (93% below)
• Deficiencies per inspection (87% below)
• Total inspections (57% below)
• Inspections with violations (78% below)
• Inspection violation rate (48% below)
• Total complaints (71% below)
• Complaints per year (70% below)
Latest Inspection November 7, 2025 Complaint Investigation

Deficiencies Info Deficiencies are formal regulatory issues recorded during state inspections.

This Facility VA Average vs. VA Avg
Total deficiencies Info Formal regulatory issues recorded by inspectors across all inspection types. 2 32 This facility has 94% fewer total deficiencies than a typical Virginia assisted living residence (2 vs. VA avg 32).↓ 94% better
Deficiencies per year Info Average deficiencies per year since 2023. 0.7 10.7 This facility has 93% fewer deficiencies per year than a typical Virginia assisted living residence (0.7 vs. VA avg 10.7).↓ 93% better
Deficiencies per inspection Info Average deficiencies per inspection. 0.3 2.3 This facility has 87% fewer deficiencies per inspection than a typical Virginia assisted living residence (0.3 vs. VA avg 2.3).↓ 87% better

Inspections Info State inspections evaluate whether the facility meets health and safety standards.

This Facility VA Average vs. VA Avg
Total inspections Info Combined count of all routine and focused inspections. Excludes complaint investigations. 6 14 This facility has 57% fewer total inspections than a typical Virginia assisted living residence (6 vs. VA avg 14).↓ 57% better
Inspections with violations Info Inspections that uncovered at least one regulatory violation. 2 9 This facility has 78% fewer inspections with violations than a typical Virginia assisted living residence (2 vs. VA avg 9).↓ 78% better
Inspection violation rate Info Percentage of inspections that resulted in at least one violation. 33% 64% This facility has 31 percentage points lower inspection violation rate than a typical Virginia assisted living residence (33% vs. VA avg 64%).↓ 31% better

Complaints & Investigations Info Complaints are formal concerns filed by residents, families, or staff. Investigations are on-site follow-ups.

This Facility VA Average vs. VA Avg
Total complaints Info Formal expressions of concern made by residents, families, or staff. 2 7 This facility has 71% fewer total complaints than a typical Virginia assisted living residence (2 vs. VA avg 7).↓ 71% better
Complaints per year Info Average complaints per year since 2023. 0.7 2.3 This facility has 70% fewer complaints per year than a typical Virginia assisted living residence (0.7 vs. VA avg 2.3).↓ 70% better

Inspection Reports Summary Info An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

The most recent inspection on November 7, 2025, found no deficiencies following a complaint investigation related to resident care. Earlier inspections showed a mixed pattern, with two renewal inspections in early 2024 citing deficiencies for failing to develop preliminary individualized service plans within seven days prior to admission. Complaint investigations in 2025 were unsubstantiated, and no enforcement actions or fines were listed in the available reports. Prior inspections did not note other significant issues beyond documentation of service plans. The facility’s record shows improvement, with the latest inspections free of deficiencies after earlier citations for individualized service planning.

Read the full inspection reports for this facility, including detailed findings and corrective actions.

Show Inspection Reports

Places of interest near Hawkins Residential

Address 4.9 miles from city center Info Estimated distance in miles from Richmond's city center to Hawkins Residential's address, calculated via Google Maps.

Calculate Travel Distance to Hawkins Residential

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Address

Financial Assistance for
Assisted Living in Virginia

Hawkins Residential is located in RICHMOND, Virginia.
Here are the financial assistance programs available to residents in Virginia.

Get Financial aid guidance

Commonwealth Coordinated Care Plus (CCC Plus)

VA Medicaid CCC Plus

Age 65+ or disabled
General Virginia resident, Medicaid-eligible, nursing home-level care need.
Income Limits (2025) ~$2,829/month 300% FBR, individual
Asset Limits $2,000 (individual), $3,000 (couple).
VA

Managed care model; high demand in urban areas.

Benefits
Personal care (5-7 hours/day) Respite (240 hours/year) Adult day care ($65/day) Home modifications ($1,500 avg.)

Virginia Respite Care Grant Program

VA Respite Grant

Age Caregiver of someone 60+
General Virginia resident.
Income Limits ~$2,500/month individual, varies
Asset Limits $40,000 individual
VA

Limited grants; rural/urban balance.

Benefits
In-home respite (up to 30 days/year) Adult day care (~$65/day) Facility respite (up to 5 days)

Adult Services Program

Virginia Adult Services (AS)

Age 60+ (or disabled 18+)
General VA resident, need significant care (2+ ADLs), not Medicaid-eligible.
Income Limits (2025) Varies by locality; typically < ~$2,510/month 200% FPL
Asset Limits Limited assets (excludes home, car); varies by DSS.
VA

Serves ~5,000 annually; focuses on low-income independence.

Benefits
Personal care (4-6 hours/week) Adult day care (~$60/day) Chore services Assessments Respite (~5 days/year)

Auxiliary Grant Program

Virginia Auxiliary Grant (AG)

Age 65+ (or disabled 18+)
General VA resident, living in approved ALF/foster care, SSI-eligible or low-income.
Income Limits (2025) ~$1,041/month (individual, SSI level + $20 disregard); higher with medical deductions.
Asset Limits $2,000 individual
VA

Serves 4,000; personal needs allowance ($90/month).

Benefits
Cash (~$1,400-$1,700/month in 2025, varies by region) for ALF/foster care costs; basic care included

Medicare Savings Program (MSP)

Virginia Medicare Savings Program

Age 65+ or disabled
General VA resident, Medicare Part A/B.
Income Limits (2025) ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.
Asset Limits $9,430 (individual), $14,130 (couple).
VA

Includes Extra Help for Part D; no waitlist.

Benefits
Covers Part B premiums ($174.70/month) Deductibles ($240/year) Copays (~20%)

Energy Assistance Program (EAP)

Virginia Energy Assistance Program

Age 60+ prioritized
General VA resident, low-income household.
Income Limits (2025) ~$3,970/month 185% FPL
Asset Limits Not assessed.
VA

Fuel, Crisis, Cooling components; serves ~100,000 households.

Benefits
Heating/cooling aid ($300-$1,000/season) Crisis aid ($500 max) Equipment repair (~$250)

VA Aid and Attendance (A&A) and Housebound Benefits

Virginia VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse
General VA resident, wartime service, ADL help (A&A) or homebound.
Income Limits (2025) Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
Asset Limits ~$155,356 net worth
VA

High veteran population; supports rural/urban needs.

Benefits
Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs

Property Tax Relief for the Elderly and Disabled

Virginia Property Tax Relief

Age 65+ or disabled
General VA resident, homeowner, income/asset limits vary by locality.
Income Limits (2025) ~$50,000-$75,000/year household, e.g., Fairfax: $72,000; Richmond: $50,000
Asset Limits Varies e.g., Fairfax: $400,000 net worth; Richmond: $100,000
VA

Offered in 90% of localities; saves ~$500-$2,000/year.

Benefits
Tax exemption/deferral (~$500-$2,000/year depending on locality)

Senior Farmers’ Market Nutrition Program (SFMNP)

Virginia SFMNP

Age 60+
General VA resident, low-income.
Income Limits (2025) ~$2,322/month 185% FPL
Asset Limits Not assessed.
VA

Vouchers (~$50-$75/season); serves ~15,000 via AAAs.

Benefits
Vouchers (~$50-$75/season) for produce at farmers’ markets

Compare Assisted Living around Richmond

The information below is reported by the Virginia Department of Social Services and Department of Health.

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Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

IL

Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.

MC

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HC

Home Care Professional care delivered in the person's own home — from companionship and errands to skilled nursing and therapy. Allows seniors to age in place. Medicare covers skilled home health when medically necessary.

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Richmond (Raintree) 110 Yes 32 - Ait Karen Simon-Dunham 56.4% - 12 25% 10 0.8
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MC

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Richmond 94 Yes 52 - Michelle Dorsey 88.3% A+ 15 40% 21 1.4
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MC

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Richmond 88 No 47 Studio / 1 Bed Kenneth Gibson - A 5 60% 0 0.0
Hawkins Residential
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

Richmond 84 No 5 - Toriano Phillips 92.9% - 6 33.3% 2 0.3

Frequently Asked Questions about Hawkins Residential

Is Hawkins Residential in a walkable area?

Hawkins Residential has a walk score of 5. Car-dependent. Most errands require a car, with limited nearby walkable options.

When does Hawkins Residential's license expire?

According to VA state health department records, Hawkins Residential's license expires on March 27, 2025.

What is the occupancy rate at Hawkins Residential?

Hawkins Residential's occupancy is 93%.

Who is the administrator of Hawkins Residential?

Toriano Phillips is the administrator of Hawkins Residential.

How many beds does Hawkins Residential have?

Hawkins Residential has 84 beds.

Has Hawkins Residential had any recent deficiencies or citations?

Hawkins Residential has had 6 recently reported deficiencies.

Are there photos of Hawkins Residential?

Yes — there is 1 photo of Hawkins Residential in the photo gallery on this page.

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