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Manorhouse Assisted Living & Memory Care
Assisted Living · Richmond, VA
Residents enjoying time outdoors in a courtyard area A caregiver taking a resident's blood pressure indoors Outdoor courtyard with seating and greenery Outdoor patio with seating and shade umbrellas Aerial view of the Manorhouse Assisted Living building and surroundings Signage for Manorhouse Assisted Living & Memory Care Interior living room with piano and cozy furnishings Cozy common area with comfortable seating and fireplace Cozy common area with seating and a fireplace Cozy common area with seating and fireplace Bright interior common area with seating and decor Cozy interior of a resident's room with a bed and chair Dining room setup with tables and chairs Interior view of a kitchenette area in the facility Bright interior room with a cozy armchair and décor Cozy common area with a grand piano and seating Outdoor courtyard with seating and greenery Modern kitchenette in a resident apartment A cozy resident room with a bed and chair Cozy interior lounge area with seating and decor Modern bathroom with accessible features A caregiver taking a resident's blood pressure indoors A smiling senior woman with a caregiver Residents enjoying a sunny outdoor seating area A resident and a child interacting with a digital screen in a common area Residents enjoying a meal in a cozy dining area Group of residents enjoying a meal in the dining room Resident and staff member enjoying a moment together Residents enjoying tea and pastries at a dining table A caregiver assisting a resident with light weights in a bright interior Two residents chatting in a cozy common area Staff working at the reception area in a nursing home Two residents having a meal in a dining area Residents engaging in conversation in a common area Two women engaged in an activity in a cozy setting Caregiver interacting warmly with a resident Residents enjoying meals in the dining area Residents chatting in a cozy common area Nurse taking blood pressure of a resident in a room A smiling senior resident in a dining area Two women engaged in a friendly conversation Nurse engaging with a resident in a sunny room Two residents talking in a cozy lounge area Residents socializing in a common area lounge A staff member interacting with a resident in a facility interior Senior man smiling with yoga mat in a bright room Smiling staff member in a well-lit interior Resident sitting outside in a garden area

Manorhouse Assisted Living & Memory Care

Assisted Living · Richmond, VA
13500 North Gayton Road, Richmond, VA 23233 View map Calculator: See prices in your area
Manorhouse Assisted Living & Memory Care accepts Medicare.
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Calculator: See prices in your area
Manorhouse Assisted Living & Memory Care accepts Medicare.

Overview of Manorhouse Assisted Living & Memory Care

Manorhouse Assisted Living & Memory Care is located in Richmond, Virginia. It offers independent living, assisted living, and memory care services. The facility provides a range of health and wellness services, dining options, and resident programs.
(804) 360-7777
(804) 360-7777
Bed community size
100-bed community Rank #145 / 371Bed count — State benchmarkedThis home is ranked 145th out of 371 homes in Virginia. Shows this facility's certified or reported bed count compared to other Virginia SNFs. Larger communities may offer more amenities, programs, and on-site services for residents and families.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A larger shared setting that may offer more common spaces and organized community services.
Walk Score
Walk Score: 59 / 100 Rank #116 / 449Walk Score — State benchmarkedThis home is ranked 116th out of 449 homes in Virginia. Shows how walkable this facility's neighborhood is compared to the average Walk Score across Virginia SNFs. Higher scores benefit residents, families, and staff.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.

About this community

Occupancy

Occupancy rate
63%
Rank #213 / 311Occupancy rate — State benchmarkedThis home is ranked 213th out of 311 homes in Virginia. Shows this facility's occupancy rate versus the Virginia average, with its Statewide rank out of 311. Higher occupancy signals strong local demand and financial stability.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Lower than the Virginia average: 85.7%
Occupied beds
63 / 100
Average residents per home in Virginia 98 per day

License Details

Facility TypeAssisted Living Facility
StatusActive
ExpirationDecember 19, 2026

Ownership & Operating Entity

Manorhouse Assisted Living & Memory Care is administrated by Mrs. Luann Paul.

Safety & Compliance

Wheelchair Accessible
Emergency SystemsEmergency nurse call systems in every bedroom and bathroom.
Safety FeaturesControlled access into the community, fire-resistant construction, smoke and fire detection systems.

Payment & Insurance

1 service
Accept Medicare

Therapy & Rehabilitation

2 services
Rehabilitation Services
Respite Care

Staffing & Medical

3 services
Doctor on Staff
Licensed Nurses/CNAs
24-Hour Staffing

Amenities & Lifestyle

Specific ProgramsFeatures and Services, Proprietary Programs

Dining & Nutrition

Food DescriptionDining services include three meals a day with entrée and dessert options, as well as snacks available throughout the day.

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Inspection History

In Virginia, the Department of Social Services (for assisted living facilities) and the Department of Health (for nursing homes) perform the inspections required to maintain state and federal licensing.

Since 2020 · 6 years of data 17 deficiencies 5 complaints 14 inspections

Inspection Scorecard Info This scorecard compares key inspection, citation, and complaint metrics at this facility against the Virginia state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2020 vs. Virginia state average
Overall vs. VA average 0 Worse No metrics in this bucket. 1 At Avg Metrics at Virginia average:
• Total inspections (at VA avg) 7 Better Metrics better than Virginia average:
• Total deficiencies (47% below)
• Deficiencies per year (47% below)
• Deficiencies per inspection (48% below)
• Inspections with violations (22% below)
• Inspection violation rate (22% below)
• Total complaints (29% below)
• Complaints per year (33% below)
Latest Inspection August 18, 2025 Monitoring

Deficiencies Info Deficiencies are formal regulatory issues recorded during state inspections.

This Facility VA Average vs. VA Avg
Total deficiencies Info Formal regulatory issues recorded by inspectors across all inspection types. 17 32 This facility has 47% fewer total deficiencies than a typical Virginia assisted living residence (17 vs. VA avg 32).↓ 47% better
Deficiencies per year Info Average deficiencies per year since 2020. 2.8 5.3 This facility has 47% fewer deficiencies per year than a typical Virginia assisted living residence (2.8 vs. VA avg 5.3).↓ 47% better
Deficiencies per inspection Info Average deficiencies per inspection. 1.2 2.3 This facility has 48% fewer deficiencies per inspection than a typical Virginia assisted living residence (1.2 vs. VA avg 2.3).↓ 48% better

Inspections Info State inspections evaluate whether the facility meets health and safety standards.

This Facility VA Average vs. VA Avg
Total inspections Info Combined count of all routine and focused inspections. Excludes complaint investigations. 14 14 This facility has total inspections in line with the Virginia average (14 vs. VA avg 14).— At avg
Inspections with violations Info Inspections that uncovered at least one regulatory violation. 7 9 This facility has 22% fewer inspections with violations than a typical Virginia assisted living residence (7 vs. VA avg 9).↓ 22% better
Inspection violation rate Info Percentage of inspections that resulted in at least one violation. 50% 64% This facility has 14 percentage points lower inspection violation rate than a typical Virginia assisted living residence (50% vs. VA avg 64%).↓ 14% better

Complaints & Investigations Info Complaints are formal concerns filed by residents, families, or staff. Investigations are on-site follow-ups.

This Facility VA Average vs. VA Avg
Total complaints Info Formal expressions of concern made by residents, families, or staff. 5 7 This facility has 29% fewer total complaints than a typical Virginia assisted living residence (5 vs. VA avg 7).↓ 29% better
Complaints per year Info Average complaints per year since 2020. 0.8 1.2 This facility has 33% fewer complaints per year than a typical Virginia assisted living residence (0.8 vs. VA avg 1.2).↓ 33% better

Inspection Reports Summary Info An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

The most recent inspection on August 18, 2025, identified deficiencies related to supervision of resident schedules and care, specifically involving prevention of falls and wheelchair stability during transport. Earlier inspections showed a pattern of issues with individualized service plans, resident placement approvals, and equipment maintenance, along with some documentation deficiencies concerning staff health records and resident identification. Complaint investigations were mostly unsubstantiated, with one partially substantiated complaint regarding equipment repair. No fines, immediate jeopardy findings, or license actions were listed in the available reports. The inspection history shows ongoing challenges in resident care supervision and documentation, with no clear improvement trend over time.

Read the full inspection reports for this facility, including detailed findings and corrective actions.

Show Inspection Reports

Places of interest near Manorhouse Assisted Living & Memory Care

Address 12.7 miles from city center Info Estimated distance in miles from Richmond's city center to Manorhouse Assisted Living & Memory Care's address, calculated via Google Maps.

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Financial Assistance for
Assisted Living in Virginia

Manorhouse Assisted Living & Memory Care is located in RICHMOND, Virginia.
Here are the financial assistance programs available to residents in Virginia.

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Commonwealth Coordinated Care Plus (CCC Plus)

VA Medicaid CCC Plus

Age 65+ or disabled
General Virginia resident, Medicaid-eligible, nursing home-level care need.
Income Limits (2025) ~$2,829/month 300% FBR, individual
Asset Limits $2,000 (individual), $3,000 (couple).
VA

Managed care model; high demand in urban areas.

Benefits
Personal care (5-7 hours/day) Respite (240 hours/year) Adult day care ($65/day) Home modifications ($1,500 avg.)

Virginia Respite Care Grant Program

VA Respite Grant

Age Caregiver of someone 60+
General Virginia resident.
Income Limits ~$2,500/month individual, varies
Asset Limits $40,000 individual
VA

Limited grants; rural/urban balance.

Benefits
In-home respite (up to 30 days/year) Adult day care (~$65/day) Facility respite (up to 5 days)

Adult Services Program

Virginia Adult Services (AS)

Age 60+ (or disabled 18+)
General VA resident, need significant care (2+ ADLs), not Medicaid-eligible.
Income Limits (2025) Varies by locality; typically < ~$2,510/month 200% FPL
Asset Limits Limited assets (excludes home, car); varies by DSS.
VA

Serves ~5,000 annually; focuses on low-income independence.

Benefits
Personal care (4-6 hours/week) Adult day care (~$60/day) Chore services Assessments Respite (~5 days/year)

Auxiliary Grant Program

Virginia Auxiliary Grant (AG)

Age 65+ (or disabled 18+)
General VA resident, living in approved ALF/foster care, SSI-eligible or low-income.
Income Limits (2025) ~$1,041/month (individual, SSI level + $20 disregard); higher with medical deductions.
Asset Limits $2,000 individual
VA

Serves 4,000; personal needs allowance ($90/month).

Benefits
Cash (~$1,400-$1,700/month in 2025, varies by region) for ALF/foster care costs; basic care included

Medicare Savings Program (MSP)

Virginia Medicare Savings Program

Age 65+ or disabled
General VA resident, Medicare Part A/B.
Income Limits (2025) ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.
Asset Limits $9,430 (individual), $14,130 (couple).
VA

Includes Extra Help for Part D; no waitlist.

Benefits
Covers Part B premiums ($174.70/month) Deductibles ($240/year) Copays (~20%)

Energy Assistance Program (EAP)

Virginia Energy Assistance Program

Age 60+ prioritized
General VA resident, low-income household.
Income Limits (2025) ~$3,970/month 185% FPL
Asset Limits Not assessed.
VA

Fuel, Crisis, Cooling components; serves ~100,000 households.

Benefits
Heating/cooling aid ($300-$1,000/season) Crisis aid ($500 max) Equipment repair (~$250)

VA Aid and Attendance (A&A) and Housebound Benefits

Virginia VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse
General VA resident, wartime service, ADL help (A&A) or homebound.
Income Limits (2025) Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
Asset Limits ~$155,356 net worth
VA

High veteran population; supports rural/urban needs.

Benefits
Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs

Property Tax Relief for the Elderly and Disabled

Virginia Property Tax Relief

Age 65+ or disabled
General VA resident, homeowner, income/asset limits vary by locality.
Income Limits (2025) ~$50,000-$75,000/year household, e.g., Fairfax: $72,000; Richmond: $50,000
Asset Limits Varies e.g., Fairfax: $400,000 net worth; Richmond: $100,000
VA

Offered in 90% of localities; saves ~$500-$2,000/year.

Benefits
Tax exemption/deferral (~$500-$2,000/year depending on locality)

Senior Farmers’ Market Nutrition Program (SFMNP)

Virginia SFMNP

Age 60+
General VA resident, low-income.
Income Limits (2025) ~$2,322/month 185% FPL
Asset Limits Not assessed.
VA

Vouchers (~$50-$75/season); serves ~15,000 via AAAs.

Benefits
Vouchers (~$50-$75/season) for produce at farmers’ markets

Compare Assisted Living around Richmond

The information below is reported by the Virginia Department of Social Services and Department of Health.

Filter by care type
Sancerre Atlee Station
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

IL

Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.

MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

Mechanicsville (Giles Preserve) 120 Yes 30 Studio / 1 Bed / 2 Bed Lauren Friedman 17.5% A 18 38.9% 12 13 0.7
Sunrise of Richmond
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

HC

Home Care Professional care delivered in the person's own home — from companionship and errands to skilled nursing and therapy. Allows seniors to age in place. Medicare covers skilled home health when medically necessary.

MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

Richmond (Raintree) 110 Yes 32 - Ait Karen Simon-Dunham 56.4% - 12 25% 6 10 0.8
Manorhouse Assisted Living & Memory Care
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

Richmond 100 No 59 - Mrs. Luann Paul 63.0% - 14 50% 5 17 1.2
Sunrise at Bon Air
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

Richmond 94 Yes 52 - Michelle Dorsey 88.3% A+ 15 40% 6 21 1.4
Seaton Chesterfield
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

Richmond 88 No 47 Studio / 1 Bed Kenneth Gibson - A 5 60% - 0 0.0
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Frequently Asked Questions about Manorhouse Assisted Living & Memory Care

Is Manorhouse Assisted Living & Memory Care in a walkable area?

Manorhouse Assisted Living & Memory Care has a walk score of 59. Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.

When does Manorhouse Assisted Living & Memory Care's license expire?

According to VA state health department records, Manorhouse Assisted Living & Memory Care's license expires on December 19, 2026.

What is the occupancy rate at Manorhouse Assisted Living & Memory Care?

Manorhouse Assisted Living & Memory Care's occupancy is 63%.

Who is the administrator of Manorhouse Assisted Living & Memory Care?

Mrs. Luann Paul is the administrator of Manorhouse Assisted Living & Memory Care.

How many beds does Manorhouse Assisted Living & Memory Care have?

Manorhouse Assisted Living & Memory Care has 100 beds.

Has Manorhouse Assisted Living & Memory Care had any recent deficiencies or citations?

Manorhouse Assisted Living & Memory Care has had 14 recently reported deficiencies.

Are there photos of Manorhouse Assisted Living & Memory Care?

Yes — there are 47 photos of Manorhouse Assisted Living & Memory Care in the photo gallery on this page.

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