Mountain Memories (Alr/Alz)
Mountain Memories is an assisted living and memory care community in Elkins, West Virginia, offering assisted living, memory care, and respite care to older adults in Randolph County. The community appeals to older adults and families seeking a single place that provides evolving care in a residential setting. Operating since May 2024 with 88 beds, the community is administered by Christina Mullenax and is owned by Mountain Memories Assisted Living and Retirement Center LLC.
With an 88-bed capacity, the community is one of the larger assisted living residences in the area. 74 of 88 beds are also occupied, marking an approximately 84% occupancy rate, which suggests steady demand while still offering consistent availability. The community has been inspected 18 times by the West Virginia Department of Health and Human Resources, Office of Health Facility Licensure, with the most recent inspection on May 8, 2025. Over time, the community has accumulated 100 deficiencies; hence, it is recommended for families and older adults to directly inquire about the measures taken for improvement.
Assistance with daily living activities, including bathing, dressing, and medication management, memory care for those with Alzheimer’s and dementia, as well as respite services, are the care programs offered. Additionally, a calendar of activities and events is provided. With a dual designation of ALR/ ALZ, the community is purposely built for assisted living and memory care.
With a community-oriented residential setting, Mountain Memories is an ideal option for older adults in the Elkins area seeking a social and family atmosphere. The community’s memory care services also ensure continuity of care without moving to a different place.
Capacity and availability
About this community
Occupancy
Mountain Memories (Alr/Alz) is legally operated by Mountain Memories Assisted Living and Retirement Center LLC (ALR/ALZ), and administered by Christina Mullenax.
Inspection History
In West Virginia, the Department of Health and Human Resources, Office of Health Facility Licensure is responsible for the unannounced inspection and certification of all senior care facilities.
Inspection Scorecard
This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the West Virginia state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Since 2013 vs. West Virginia state average• Total deficiencies (60% below)
Deficiencies
| This Facility | WV Average | vs. WV Avg |
|---|---|---|---|
|
Total deficiencies
| 100 | 249 | This facility has 60% fewer total deficiencies than a typical West Virginia assisted living residence (100 vs. WV avg 249).↓ 60% better |
Inspections
| This Facility | WV Average | vs. WV Avg |
|---|---|---|---|
|
Total inspections
| 18 | 17 | This facility has had 6% more total inspections than the West Virginia average (18 vs. WV avg 17). More inspections can mean more regulatory scrutiny rather than worse care.↑ 6% more |
Places of interest near Mountain Memories (Alr/Alz)
0.0 miles from city center
Estimated distance in miles from Elkins's city center to Mountain Memories (Alr/Alz)'s address, calculated via Google Maps.
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Compare Assisted Living around the area
Info below is compiled from the WV Dept. of Health & Human Resources, senior community websites & trusted data sources such as Walk Score & BBB.
Communities are listed from highest to lowest based on our ranking methodology.
Care Types in This Table
AL (Assisted Living):
Housing with help for daily activities like bathing, dressing, and medication, without 24-hour skilled nursing.
NH (Nursing Home):
24/7 skilled nursing care for residents with complex, ongoing medical needs.
SNF (Skilled Nursing Facility):
Round-the-clock nursing care, often for recovery after surgery, injury, or illness.
MC (Memory Care):
Secured, specialized care for people living with Alzheimer's or dementia.
RC (Respite Care):
Short-term temporary care that gives family caregivers a break.
RESC (Residential Care):
Personal care and daily-living support in a smaller, more intimate residential setting.
IL (Independent Living):
Community living with dining, activities, and transportation for active seniors who need little personal care.
HOS (Hospice Care):
Comfort-focused care for those with a terminal illness, prioritizing quality of life over treatment.
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City and state of the facility. Used for mapping and state-average comparisons.
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Licensed bed capacity (maximum allowed). Not the same as how many beds are currently filled.
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Indicates whether residents are allowed to have pets in the facility.
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Third-party neighborhood walkability score (0–100). Convenience/context metric, not a healthcare quality measure.
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Description of bed or unit types offered (e.g. assisted living, memory care), as reported in state or facility disclosures.
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Number of years the company has been in operation.
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Reported or derived occupancy for the facility—typically how fully licensed capacity is utilized. Compare across peers in the same market.
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A named contact for the facility. Hover the name to see their role — Administrator (state administrator of record or facility-provided administrator), Nursing Director, Medical Director, or Staff. The most authoritative available is shown.
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Health-focused investigations or surveys beyond routine inspections, as reported by the state.
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Life-safety–focused inspections (e.g. building and safety code reviews) in the reporting window.
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Total count of deficiencies (cited regulatory issues) recorded in the selected reporting period. Read alongside inspection counts for context.
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The average number of deficiencies this facility receives each time it's inspected, calculated as total deficiencies ÷ total inspections. A lower number suggests more consistent compliance with safety and care standards.
| |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Serra Village | AL IL NH SNF | Weirton (Chestnut Hill) | 137
Facility
137
WV AVG
80
Rank
#5 / 75 | No |
31
Facility
31
WV AVG
37
Rank
#48 / 85 | Certified LTC (137) | 1
Facility
1
WV AVG
3
Rank
#23 / 52 | 94.4% | Rhonda Quattrochi | 0
Facility
0
WV AVG
19.7
Rank
#1 / 55 | 0
Facility
0
WV AVG
5.2
Rank
#1 / 51 | - | - |
| Elkins Rehabilitation & Care Center | AL NH RC SNF | Elkins | 111
Facility
111
WV AVG
80
Rank
#18 / 75 | No |
77
Facility
77
WV AVG
37
Rank
#3 / 85 | - | 4
Facility
4
WV AVG
3
Rank
#5 / 52 | 92.8% | Tara Shaver | 33
Facility
33
WV AVG
19.7
Rank
#46 / 55 | 10
Facility
10
WV AVG
5.2
Rank
#43 / 51 | 243
Facility
243
WV AVG
249
Rank
#33 / 51 | 48.6
Facility
48.6
WV AVG
14.6
Rank
#49 / 51 |
| Mountain Memories (Alr/Alz) | AL MC RC | Elkins | 88
Facility
88
WV AVG
80
Rank
#31 / 75 | No |
77
Facility
77
WV AVG
37
Rank
#3 / 85 | - | - | 84.1% | Christina Mullenax | 32
Facility
32
WV AVG
19.7
Rank
#43 / 55 | - | 100
Facility
100
WV AVG
249
Rank
#11 / 51 | 5.6
Facility
5.6
WV AVG
14.6
Rank
#11 / 51 |
| Edgewood Summit | AL IL MC NH RESC SNF | Charleston (Edgewood) | 42
Facility
42
WV AVG
80
Rank
#65 / 75 | Yes |
10
Facility
10
WV AVG
37
Rank
#73 / 85 | 1 Bed / 2 Bed | - | 83.3% | George Barker | 7
Facility
7
WV AVG
19.7
Rank
#12 / 55 | 3
Facility
3
WV AVG
5.2
Rank
#9 / 51 | 34
Facility
34
WV AVG
249
Rank
#4 / 51 | 3.4
Facility
3.4
WV AVG
14.6
Rank
#4 / 51 |
| Fairhaven Opco | AL HOS NH RESC SNF | Huntington (Central City) | 41
Facility
41
WV AVG
80
Rank
#66 / 75 | No |
63
Facility
63
WV AVG
37
Rank
#16 / 85 | Certified LTC (41) | 2
Facility
2
WV AVG
3
Rank
#6 / 52 | - | - | 7
Facility
7
WV AVG
19.7
Rank
#12 / 55 | 3
Facility
3
WV AVG
5.2
Rank
#9 / 51 | 118
Facility
118
WV AVG
249
Rank
#13 / 51 | 11.8
Facility
11.8
WV AVG
14.6
Rank
#25 / 51 |
Frequently Asked Questions about Mountain Memories (Alr/Alz)
Who is the owner of Mountain Memories (Alr/Alz)?
Mountain Memories (Alr/Alz) is legally operated by Mountain Memories Assisted Living and Retirement Center LLC (ALR/ALZ), and administered by Christina Mullenax.
Is Mountain Memories (Alr/Alz) in a walkable area?
Mountain Memories (Alr/Alz) has a walk score of 77. Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.
What is the license number of Mountain Memories (Alr/Alz)?
According to WV state health department records, Mountain Memories (Alr/Alz)'s license number is 507578.
What is the occupancy rate at Mountain Memories (Alr/Alz)?
Mountain Memories (Alr/Alz)'s occupancy is 84%.
Are pets allowed at Mountain Memories (Alr/Alz)?
No, Mountain Memories (Alr/Alz) has a no-pet policy.
Who is the administrator of Mountain Memories (Alr/Alz)?
Christina Mullenax is the administrator of Mountain Memories (Alr/Alz).
How many beds does Mountain Memories (Alr/Alz) have?
Mountain Memories (Alr/Alz) has 88 beds.
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