Mountain Memories (Alr/Alz)

Overview of Mountain Memories (alr/alz)

Mountain Memories is an assisted living and memory care community in Elkins, West Virginia, offering assisted living, memory care, and respite care to older adults in Randolph County. The community appeals to older adults and families seeking a single place that provides evolving care in a residential setting. Operating since May 2024 with 88 beds, the community is administered by Christina Mullenax and is owned by Mountain Memories Assisted Living and Retirement Center LLC.

With an 88-bed capacity, the community is one of the larger assisted living residences in the area. 74 of 88 beds are also occupied, marking an approximately 84% occupancy rate, which suggests steady demand while still offering consistent availability. The community has been inspected 18 times by the West Virginia Department of Health and Human Resources, Office of Health Facility Licensure, with the most recent inspection on May 8, 2025. Over time, the community has accumulated 100 deficiencies; hence, it is recommended for families and older adults to directly inquire about the measures taken for improvement.

Assistance with daily living activities, including bathing, dressing, and medication management, memory care for those with Alzheimer’s and dementia, as well as respite services, are the care programs offered. Additionally, a calendar of activities and events is provided. With a dual designation of ALR/ ALZ, the community is purposely built for assisted living and memory care.

With a community-oriented residential setting, Mountain Memories is an ideal option for older adults in the Elkins area seeking a social and family atmosphere. The community’s memory care services also ensure continuity of care without moving to a different place.

(304) 636-8600
Bed community size
88-bed community Rank #34 / 78Bed count — State benchmarkedThis home is ranked 34th out of 78 homes in West Virginia for bed count. Shows this facility's certified or reported bed count compared to other West Virginia SNFs. Larger communities may offer more amenities, programs, and on-site services for residents and families.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A larger shared setting that may offer more common spaces and organized community services.
Walk Score
Walk Score: 77 / 100 Rank #3 / 89Walk Score — State benchmarkedThis home is ranked 3rd out of 89 homes in West Virginia for walk score. Shows how walkable this facility's neighborhood is compared to the average Walk Score across West Virginia SNFs. Higher scores benefit residents, families, and staff.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.

About this community

Occupancy

Occupancy rate
84%
Rank #43 / 73Occupancy rate — State benchmarkedThis home is ranked 43rd out of 73 homes in West Virginia for occupancy rate. Shows this facility's occupancy rate versus the West Virginia average, with its Statewide rank out of 73. Higher occupancy signals strong local demand and financial stability.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Lower than the West Virginia average: 89.9%
Occupied beds
74 / 88
Average occupied beds in West Virginia homes 77 beds

License Details

Facility TypeAssisted Living Residence
StatusActive
IssuanceMay 12, 2026
ExpirationMay 10, 2025
CountyRandolph
License LevelAnnual
License Number507578
State License TypesWV507578

Ownership & Operating Entity

Mountain Memories (Alr/Alz) is legally operated by Mountain Memories Assisted Living and Retirement Center LLC (ALR/ALZ), and administrated by Christina Mullenax.

Owner NameMountain Memories Assisted Living And Retirement Center LLC (Alr/Alz)

Safety & Compliance

Emergency SystemsYes

Therapy & Rehabilitation

2 services
Rehabilitation Services
Respite Care

Staffing & Medical

1 service
24-Hour Staffing

Contact Information

Fax(304) 636-8673

Amenities & Lifestyle

Salon
Dining Room
Restaurant
Transportation
Concierge
Housekeeping
Laundry
Specific ProgramsOur Community, Photo Gallery, Testimonials, Living Options, Respite Care Program, Resident Activity Calendars, Our Staff, Board of Directors, Employment Opportunities, Pay Here
Religious ServicesYes

Contact Mountain Memories (Alr/Alz)

Inspection History

In West Virginia, the Department of Health and Human Resources, Office of Health Facility Licensure is responsible for the unannounced inspection and certification of all senior care facilities.

Since 2013 · 13 years of data 100 deficiencies 18 inspections

Inspection Scorecard Info This scorecard compares key inspection, citation, and complaint metrics at this facility against the West Virginia state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2013 vs. West Virginia state average
Overall vs. WV average 1 Worse Metrics worse than West Virginia average:
• Total inspections (6% above)
3 Better Metrics better than West Virginia average:
• Total deficiencies (60% below)
• Deficiencies per year (60% below)
• Deficiencies per inspection (62% below)
Latest Inspection May 8, 2025

Deficiencies Info Deficiencies are formal regulatory issues recorded during state inspections.

This FacilityWV Averagevs. WV Avg
Total deficiencies Info Formal regulatory issues recorded by inspectors across all inspection types. 100249 This facility has 60% fewer total deficiencies than a typical West Virginia nursing home (100 vs. WV avg 249).↓ 60% better
Deficiencies per year Info Average deficiencies per year since 2013. 7.719.2 This facility has 60% fewer deficiencies per year than a typical West Virginia nursing home (7.7 vs. WV avg 19.2).↓ 60% better
Deficiencies per inspection Info Average deficiencies per inspection. 5.614.6 This facility has 62% fewer deficiencies per inspection than a typical West Virginia nursing home (5.6 vs. WV avg 14.6).↓ 62% better

Inspections Info State inspections evaluate whether the facility meets health and safety standards.

This FacilityWV Averagevs. WV Avg
Total inspections Info Combined count of all routine and focused inspections. Excludes complaint investigations. 1817 This facility has 6% more total inspections than a typical West Virginia nursing home (18 vs. WV avg 17).↑ 6% worse

Inspection Reports Summary Info An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

  • The most recent inspection on November 13, 2025 found no deficiencies and confirmed correction of all prior deficiencies.
  • The August 13, 2025 annual survey cited seven deficiencies including care plan signatures, psychotropic medication evaluations, scheduled activities, housekeeping, and medication timing.
  • The March 29, 2023 complaint investigation found 12 deficiencies involving staffing shortages, medication errors, infection control lapses, safety issues, and poor housekeeping.

Places of interest near Mountain Memories (Alr/Alz)

Address 0.0 miles from city center Info Estimated distance in miles from Elkins's city center to Mountain Memories (Alr/Alz)'s address, calculated via Google Maps.

Calculate Travel Distance to Mountain Memories (Alr/Alz)

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Financial Assistance for
Nursing Home in West Virginia

Mountain Memories (Alr/Alz) is located in Elkins, West Virginia.
Here are the financial assistance programs available to residents in West Virginia.

Get Financial aid guidance

Aged and Disabled Waiver

WV Medicaid A&D Waiver

Age 65+ or disabled
General West Virginia resident, Medicaid-eligible, nursing home-level care need.
Income Limits (2025) ~$2,829/month 300% FBR, individual
Asset Limits $2,000 (individual), $3,000 (couple).
WV

Rural state; limited providers in some areas.

Benefits
Personal care (5-7 hours/day) Respite (240 hours/year) Adult day care (~$60/day) Home aides

West Virginia Lighthouse Program

WV Lighthouse

Age 60+
General West Virginia resident, at risk of nursing home.
Income Limits ~$2,000/month individual, varies
Asset Limits $5,000 individual
WV

Limited funding; rural focus.

Benefits
In-home care (3-5 hours/week) Respite (up to 10 days/year) Transportation (~5 trips/month)

Older Americans Act (OAA) Services

West Virginia OAA Services

Age 60+
General WV resident; no income/asset limits.
Income Limits (2025) None; donations encouraged.
Asset Limits Not assessed.
WV

Includes Meals on Wheels; serves ~20,000 annually; rural emphasis.

Benefits
Meals (~$5-$7/meal) Transportation Homemaker services (~4 hours/week) Respite (~5 days/year) Legal aid

Medicare Savings Program (MSP)

West Virginia Medicare Savings Program

Age 65+ or disabled
General WV resident, Medicare Part A/B.
Income Limits (2025) ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.
Asset Limits $9,430 (individual), $14,130 (couple).
WV

Includes Extra Help for Part D; no waitlist.

Benefits
Covers Part B premiums ($174.70/month) Deductibles ($240/year) Copays (~20%)

Low-Income Energy Assistance Program (LIEAP)

West Virginia LIEAP

Age 60+ prioritized
General WV resident, low-income household.
Income Limits (2025) ~$3,970/month 185% FPL
Asset Limits Not assessed.
WV

Covers gas, electric, wood; emergency aid available.

Benefits
Heating aid ($300-$1,000/season) Emergency aid ($500 max)

Family Caregiver Support Program (FCSP)

West Virginia Family Caregiver Support Program

Age
General Caregivers of 60+ needing care or 55+ caregivers of others; WV resident; 2+ ADLs.
Income Limits (2025) No strict cap; prioritizes low-income ~$24,980/year
Asset Limits Not assessed.
WV

Includes grandparent caregivers; serves ~1,500 annually.

Benefits
Respite (4-6 hours/week or 5 days/year) Adult day care ($60/day) Training Supplies (~$500/year)

VA Aid and Attendance (A&A) and Housebound Benefits

West Virginia VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse
General WV resident, wartime service, ADL help (A&A) or homebound.
Income Limits (2025) Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
Asset Limits ~$155,356 net worth
WV

High rural veteran use; supports care costs.

Benefits
Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs

Homestead Exemption for Seniors

West Virginia Homestead Exemption

Age 65+ or totally disabled
General WV resident, homeowner (homestead).
Income Limits (2025) None; tax-based eligibility.
Asset Limits Not assessed.
WV

$20,000 assessed value exemption; saves ~$200-$400/year.

Benefits
Tax exemption (~$200-$400/year avg.)

Senior Farmers’ Market Nutrition Program (SFMNP)

West Virginia SFMNP

Age 60+
General WV resident, low-income.
Income Limits (2025) ~$2,322/month 185% FPL
Asset Limits Not assessed.
WV

Vouchers (~$50/season); serves ~10,000 annually.

Benefits
Vouchers (~$50/season) for produce at farmers’ markets

Frequently Asked Questions about Mountain Memories (Alr/Alz)

Who is the owner of Mountain Memories (Alr/Alz)?

The legal owner and operator of Mountain Memories (Alr/Alz) is Mountain Memories Assisted Living and Retirement Center LLC (ALR/ALZ).

Is Mountain Memories (Alr/Alz) in a walkable area?

Mountain Memories (Alr/Alz) has a walk score of 77. Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.

What is the license number of Mountain Memories (Alr/Alz)?

According to WV state health department records, Mountain Memories (Alr/Alz)'s license number is 507578.

When does Mountain Memories (Alr/Alz)'s license expire?

According to WV state health department records, Mountain Memories (Alr/Alz)'s license expires on May 10, 2025.

What is the occupancy rate at Mountain Memories (Alr/Alz)?

Mountain Memories (Alr/Alz)'s occupancy is 84%.

Who is the administrator of Mountain Memories (Alr/Alz)?

Christina Mullenax is the administrator of Mountain Memories (Alr/Alz).

How many beds does Mountain Memories (Alr/Alz) have?

Mountain Memories (Alr/Alz) has 88 beds.

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