Occupancy rate
98%
Higher than the Wisconsin average: 70%Heritage of Portage
Independent Living & Assisted Living · Madison, WI
Heritage of Portage
Independent Living & Assisted Living · Madison, WI
Overview of Heritage of Portage
Heritage of Portage provides special care for assisted living and memory care services with the opportunity to live with independence. The senior living home is described as a flexible community that will adjust to the needs and wants of residents. Management gets to also fill up residents’ social calendars to gather everyone to take part in the outings and events offered. The goal of Heritage of Portage is to provide a welcoming environment where residents can feel safe and secure. Families can rest easy knowing that their loved ones are well taken care of in a community that prioritizes each of them.
It’s also a community that has amenities conveniently located for seniors– such as each apartment having kitchenettes, private baths with walk-in showers, and closets; a rehabilitation gym, private dining rooms, spa, salon and barbershop, library, and activity rooms to name a few of the amenities provided by the community.
66-bed community
A moderately sized community that may balance personal attention with shared amenities and social activities.
23 years in operation
A longer operating history, which may indicate experience navigating regulations and delivering ongoing care.
Walk Score: 47 / 100
Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
BBB Rating: A+ (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
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Client group served
About this community
Occupancy
Higher than the Wisconsin average: 70%Occupied beds
65 / 66
Average residents per home in Wisconsin
54 per day
Facility TypeCertified
IssuanceApril 7, 2015
CountyColumbia
Heritage of Portage is legally operated by Tom Ostrom, and administrated by Sha Msl Portage Opco LLC.
Staffing
Key information about the people who lead and staff this community.
ContactLacy Dixon
Gender ServedBoth
Monthly Rate Range
$500 - $6,000
Types of Care at Heritage of Portage
Assisted Living
Independent Living
Inspection History
In Wisconsin, the Department of Health Services, Division of Quality Assurance performs unannounced onsite surveys to ensure that long-term care facilities meet health and safety laws.
Since 2023 · 3 years of data
5 deficiencies
Inspection Scorecard
This scorecard compares key inspection, citation, and complaint metrics at this facility against the Wisconsin state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Since 2023 vs. Wisconsin state average
Latest Inspection
October 31, 2025
Follow Up
Deficiencies
Deficiencies are formal regulatory issues recorded during state inspections.
| Metric | This Facility | WI Average | vs. WI Avg |
|---|---|---|---|
|
Total deficiencies
Formal regulatory issues recorded by inspectors across all inspection types.
| 5 | 12 | This facility has 58% fewer total deficiencies than a typical Wisconsin assisted living residence (5 vs. WI avg 12). Click this badge to view the full Wisconsin ranking.↓ 58% better |
|
Deficiencies per year
Average deficiencies per year since 2023.
| 1.7 | 4 | This facility has 58% fewer deficiencies per year than a typical Wisconsin assisted living residence (1.7 vs. WI avg 4). Click this badge to view the full Wisconsin ranking.↓ 58% better |
Inspection Reports Summary
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
The most recent inspection on October 31, 2025, found no deficiencies and verified correction of prior issues. Earlier inspections showed a pattern of deficiencies related mainly to tenant rights in medication administration, maintaining a safe environment, and completing staff background checks. A substantiated complaint investigation in January 2024 identified issues with nursing services and oxygen management, resulting in a $200 fine. Most other complaint investigations were unsubstantiated, and enforcement actions beyond the fine were not listed in the available reports. The facility appears to have addressed previous deficiencies effectively, showing improvement over time.
Read the full inspection reports for this facility, including detailed findings and corrective actions.
Show Inspection Reports
Financial Assistance for
Independent Living in Wisconsin
Heritage of Portage is located in Portage, Wisconsin.
Here are the financial assistance programs available to residents in Wisconsin.
Places of interest near Heritage of Portage
39.9 miles from city center
Estimated distance in miles from Portage's city center to Heritage of Portage's address, calculated via Google Maps.
— 0.57 miles to nearest hospital (Aspirus Divine Savior Hospital - Urgent Care)
Calculate Travel Distance to Heritage of Portage
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Frequently Asked Questions about Heritage of Portage
Who is the owner of Heritage of Portage?
The legal owner and operator of Heritage of Portage is Tom Ostrom.
Is Heritage of Portage in a walkable area?
Heritage of Portage has a walk score of 47. Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
What is the occupancy rate at Heritage of Portage?
Heritage of Portage's occupancy is 98%.
Who is the administrator of Heritage of Portage?
Sha Msl Portage Opco Llc is the administrator of Heritage of Portage.
How many beds does Heritage of Portage have?
Heritage of Portage has 66 beds.
Are there photos of Heritage of Portage?
Yes — there are 9 photos of Heritage of Portage in the photo gallery on this page.
What is the phone number of Heritage of Portage?
(608) 745-3312 will put you in contact with the team at Heritage of Portage.
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