Westminster Towers

Westminster Towers is an Assisted Living Home in Florida

Westminster Towers is an Assisted Living Home in Florida

Westminster Towers

70 W Lucerne Cir, Orlando, FL 32801 View Map

Westminster Towers is an Assisted Living Home in Florida

Westminster Towers is an Assisted Living Home in Florida

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Overview of Westminster Towers

Offering a breathtaking view of downtown Orlando, Westminster Towers is a cut above the rest for luxury assisted living. For those wishing to kick off their golden years on a high note, Westminster Towers provides a tailored approach to their assisted living program by balancing assistance with daily living activities, medical management, safety, security, and an exciting high-rise lifestyle that not only engages residents but also treats them to the lavish retirement they deserve.

With a compassionate and professional staff catering to you 24/7, you’ll be living large in their newly renovated spacious, modern apartments that take full advantage of the high-rise view, restaurant-style dining, and a wide range of events, and amenities under the My W Life well-being program. Relax in solitude, or mingle amongst fellow residents in beautiful common areas, Westminster Tower empowers residents to pursue the enjoyment and fulfillment they deserve.

407-841-1310

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Nurse hours per resident 3.78/day
Overall rating Info Official CMS rating based on health inspections, staffing and quality measures.
3/5
Health Inspection Info Official CMS rating based on deficiencies found during state health inspections.
2/5
Staffing Info Official CMS rating based on nurse staffing hours per resident per day.
4/5
Quality Measures Info Official CMS rating based on clinical outcomes for residents.
5/5

Capacity and availability

Smaller home

May offer a more intimate, personalized care environment.

Total beds 60

This home usually has limited availability

Occupancy is moderate, suggesting balanced demand.

Similar demand to the Florida average
Occupancy rate 88.6%
Residents per day (avg) 94
Occupancy rate
88.6%
Residents per day (avg)
94

Who this home usually serves

TYPE OF STAY

Mix of rehab and long-term care

This home supports both short-term rehab and long-term care, with residents staying for a wide range of durations.

Breakdown by payment type

Medicare

35% of new residents, usually for short-term rehab.

Typical stay 1 months

Private pay

57% of new residents, often for short stays.

Typical stay 1 - 2 months

Medicaid

8% of new residents, often for long-term daily care.

Typical stay 1 - 2 years

Finances and operations

Voluntary non-profit home
Church
Home revenue
$31.8M
Operating deficit
-$1.9M
Voluntary non-profit home Church
Home revenue
$31,831,376.00
Operating deficit
$-1,932,405.00
Payroll costs Info The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$11.5M
36% of revenue
Other operating costs Info All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$22.3M
Total costs $33.8M
Bed community size
60-bed community
A moderately sized community that may balance personal attention with shared amenities and social activities.
Years in operation
2 years in operation
A newer community that may feature more recent facilities and programs.
Walk Score
Walk Score: 65 / 100
Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.

About this community

License Status
LICENSED
Facility Type
Assisted Living Facility
License Date
January 22, 2024
License Expiration
January 21, 2026

Additional licensing details

License number: 5991
CMS Certification Number: 105757
County: Orange

Ownership & operating entity

Westminster Towers is legally operated by PRESBYTERIAN RETIREMENT COMMUNITIES, INC., and administrated by RICARDO DIAZ.

Profit status: Not-For-Profit

What does this home offer?

Housing options icon
Housing options icon

Housing Options: 1 Bed / 2 Bed

Building type icon
Building type icon

Building Type: High-rise

Dining services icon
Dining services icon

Dining Services

Transportation services icon
Transportation services icon

Transportation Services

Housekeeping icon
Housekeeping icon

Housekeeping Services

Social and recreational activities icon
Social and recreational activities icon

Social and Recreational Activities

Exercise program icon
Exercise program icon

Exercise Programs

Types of Care at Westminster Towers

Independent Living Assisted Living Skilled Nursing
Contact Westminster Towers

Inspection History

In Florida, the Agency for Health Care Administration (AHCA) is the primary authority that conducts unannounced inspections and completes official health quality reports for all healthcare facilities.

20 visits/inspections

Results

13 with citations

7 without citations

Florida average: 16 inspections with citations

39 total citations

Citations indicate regulatory violations. A higher number implies the facility had several areas requiring improvement.

Florida average: 32 citations

2 enforcement actions

Penalties or interventions imposed by state regulators when facilities do not comply with quality, safety or regulatory standards.

6/9/2021: Survey

7/26/2019: Administrative Rule

Florida average: 5 enforcement actions

Inspection Report Summary for Westminster Towers

WESTMINSTER TOWERS, inspected on 2024-08-20, reported no deficiencies in its latest assessment. Over a period of 12 years, from July 18, 2012 to August 20, 2024, the facility underwent 20 inspections, with all but one citing deficiencies. A total of 39 line-item deficiencies were identified across various inspection types, including standard, monitor, complaint, unknown, and expansion visits. Common themes emerged in areas such as records and documentation, resident care and rights, dietary and food service, and emergency planning. The facility has demonstrated improvement, with all cited deficiencies corrected, resulting in the current status of no deficiencies.

Comparison Chart

The information below is reported by the Florida Agency for Health Care Administration (AHCA).
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Places of interest near Westminster Towers

Address 0.4 miles from city center

Address 70 W Lucerne Cir, Orlando, FL 32801

Calculate Travel Distance to Westminster Towers

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Address

Staffing Data

Source: CMS Payroll-Based Journal (Q2 2025)

126
Total Staff
123
Employees
3
Contractors
40,495
Total Hours (Quarter)
58
Avg Staff/Day
7.7
Avg Shift (hrs)
Nursing Staff Breakdown
Role Count Avg Shift (hrs) Uses Contractors?
Registered Nurse157.9 No
Licensed Practical Nurse148 No
Certified Nursing Assistant528 No
Staff by Category
Administration
2 staff
7.5hs shift avg
Nursing Staff
81 staff
8hs shift avg
Physicians & Practitioners
10 staff
7.7hs shift avg
Therapy Services
25 staff
6.4hs shift avg
Activities & Recreation
0 staff
0hs shift avg
Social Services
3 staff
5.2hs shift avg
Dietary Services
3 staff
7.7hs shift avg
Other Services
2 staff
7.4hs shift avg
Contractor Analysis
0.4%
of total hours from contractors
143 contractor hours this quarter
Occupational Therapy Assistant: 1 Occupational Therapy Aide: 1 Medical Director: 1
Role Employees Contractors Total Staff Total Hours Days Worked % of Days Avg Shift (hrs)
Certified Nursing Assistant5205219,99891100%8
Registered Nurse150156,28891100%7.9
Licensed Practical Nurse140143,80891100%8
Clinical Nurse Specialist8082,1217178%7.7
Physical Therapy Aide7071,3878998%7.3
Respiratory Therapy Technician6061,3116774%5.8
Speech Language Pathologist8081,2939099%6.2
Other Dietary Services Staff20296391100%7.6
Mental Health Service Worker2029096571%7.4
Physical Therapy Assistant2027078391%6
Dietitian1014725965%8
Qualified Social Worker3034636875%5.2
Administrator1014485662%8
Nurse Practitioner2021842325%8
Occupational Therapy Aide011771011%7.7
Medical Director0113489%4.3
Occupational Therapy Assistant0113278%4.6

Health Inspection History

Source: CMS Health Citations (Oct 2021 – Mar 2025)

6
Inspections
22
Total Citations
1
Critical (J-L)
0
Serious (G-I)
3.67
Citations/Inspection
Mar 2025
Last Inspection
Citation Severity Distribution
Minor (A-C)
0
Moderate (D-F)
21
Serious (G-I)
0
Critical (J-L)
1
What do these levels mean?
Top Deficiency Categories
Quality of Life & Care
10
45% of total
Resident Rights
3
14% of total
Administration
1
5% of total
Abuse, Neglect & Exploitation
1
5% of total
Citation Sources
Standard Inspections 15
Complaint Investigations 7
State Comparison (FL)
Citations
22
Florida average: 19.7
Critical Citations
1
Florida average: 0.8
Recent Citations (Last 3 Years)
DateSeverity ?CategoryTagStatus
Mar 13, 2025 D AdministrationF0840 Corrected
Mar 13, 2025 D Quality of CareF0677 Corrected
Mar 13, 2025 E Quality of CareF0684 Corrected
Mar 13, 2025 D Care PlanningF0655 Corrected
Mar 13, 2025 D Care PlanningF0842 Corrected
Mar 13, 2025 D Resident RightsF0554 Corrected
Mar 04, 2025 J Quality of CareF0678 Corrected
Aug 21, 2024 D Abuse/NeglectF0609 Corrected
Aug 21, 2024 D Quality of CareF0689 Corrected
May 14, 2024 D Quality of CareF0686 Corrected
May 14, 2024 D Quality of CareF0694 Corrected
May 14, 2024 D Care PlanningF0842 Corrected
May 14, 2024 D Resident RightsF0554 Corrected
Aug 03, 2023 D Quality of CareF0684 Corrected
Aug 03, 2023 D Care PlanningF0636 Corrected
Aug 03, 2023 D Care PlanningF0644 Corrected
Aug 03, 2023 D Resident RightsF0561 Corrected
Oct 07, 2021 D Quality of CareF0677 Corrected
Oct 07, 2021 D Quality of CareF0689 Corrected
Oct 07, 2021 D Quality of CareF0694 Corrected
Oct 07, 2021 D Care PlanningF0641 Corrected
Oct 07, 2021 D Care PlanningF0656 Corrected

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Ownership: Non-Profit Corporation
Part of: Westminster Services, Inc
Resident Census by Payment Source
90 Total Residents
Medicare 36 (40%)
Medicaid 33 (36.7%)
Private Pay/Other 21 (23.3%)
Programs & Services
Residents' Group
CCRC
Family Engagement

Active councils help families stay involved in care decisions and facility operations.

Quality Measures

CMS quality measures assess care quality for long-stay and short-stay residents. Lower percentages generally indicate better outcomes for most measures.

Source: CMS Nursing Home Compare (Data as of Jan 2026)

High-Risk Clinical Events
5.1 Score
31% better than avg Florida avg: 7.4

Composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and ADL decline

Functional Decline
6.2 Score
50% better than avg Florida avg: 12.4

Composite score based on ADL decline, walking ability decline, and incontinence

Long-Stay Resident Measures

Measures for residents who stay 101 days or more. For most measures, lower percentages indicate better care.

Need for Help with Daily Activities Increased
4.0%
Lost Too Much Weight
4.5%
Urinary Tract Infection
0.0%
Depressive Symptoms
1.7%
Falls with Major Injury
1.2%
Pneumococcal Vaccine
100.0%
Antipsychotic Use
3.5%
Walking Ability Worsened
12.0%
Influenza Vaccine
100.0%
High Risk Residents with Pressure Ulcers
4.0%
Low Risk Long-Stay Residents with Bowel/Bladder Incontinence
2.7%
Short-Stay Resident Measures

Measures for residents who stay 100 days or less (typically rehabilitation patients).

Pneumococcal Vaccine
94.1% Near average Florida: 94.0%
Short-Stay Residents Who Received a New Antipsychotic Medication
0.4% 75% better than avg Florida: 1.5%
Influenza Vaccine
98.6% Near average Florida: 94.7%

Penalties & Fines

Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.

Source: CMS Penalties Database (Data as of Jan 2026)

Total Fines $22K Florida avg: $72K 69% better than avg
Number of Fines 2 Florida avg: 2.6
Compared to Florida Average Facility: $22K | Florida Avg: $72K
Penalty History

Showing all 2 penalties (Mar 2025 - Mar 2025)

Mar 4, 2025 Civil Money Penalty
$6K
Mar 4, 2025 Civil Money Penalty
$16K

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Claim What’s Yours: Financial Aid for Florida Seniors

Program
State Program Name
Eligibility
Benefits
Long-Term Care Waiver
Florida Medicaid LTC Waiver
  • General: Age 65+ or 21+ disabled, Florida resident, Medicaid- eligible, nursing home-level care need.
  • Income Limits (2025): ~$2,829/month (300% FBR, individual).
  • Asset Limits: $2,000 (individual), $3,000 (couple).
  • FL Specifics: High demand; waitlists common.
  • Services: In-home care (6-8 hours/day), assisted living, respite (240 hours/year), case management.
Community Care for the Elderly (CCE)
  • General: Age 60+, Florida resident, at risk of nursing home.
  • Income Limits: ~$2,000/month (varies).
  • Asset Limits: $5,000 (individual).
  • FL Specifics: Limited funding; regional variation.
  • Services: Homemaker services (3-5 hours/week), adult day care (~$60/day), respite (up to 10 days/year).
Home Care for the Elderly (HCE)
Florida Home Care for the Elderly
Official government program page
  • General: Age 60+, Florida resident, at risk of nursing home placement; caregiver must be approved.
  • Income Limits (2025): ~$2,829/month (individual, aligned with Medicaid thresholds).
  • Asset Limits: ~$2,000 (individual); varies by case manager discretion.
  • FL Specifics: Limited funding (~3,500 served annually); prioritizes low-income frail seniors.
  • Services: Basic subsidy (~$160/month) for housing/medical costs; special subsidies for supplies/services (e.g., incontinence supplies, ~$50-$200/month).
Program of All-Inclusive Care for the Elderly (PACE)
Florida Medicaid PACE
  • General: Age 55+, Florida resident, nursing home-level care need, safe with PACE support.
  • Income Limits (2025): ~$2,829/month (300% FBR).
  • Asset Limits: $2,000 (individual), $3,000 (couple).
  • FL Specifics: Limited to specific counties (e.g., Hillsborough, Miami-Dade); ~10 sites statewide.
  • Services: Personal care (5-7 hours/day), medical care, meals, transportation, therapy.
Optional State Supplementation (OSS)
Florida Optional State Supplementation
Official government program page
  • General: Age 65+ or disabled, Florida resident, living in approved facility, receiving SSI or low-income.
  • Income Limits (2025): ~$1,004/month (individual, including SSI).
  • Asset Limits: $2,000 (individual), $3,000 (couple).
  • FL Specifics: Limited to specific facility types; ~$78.40/month max supplement.
  • Services: Cash payment (~$78.40/month) for room/board or personal needs in facilities.
Senior Community Service Employment Program (SCSEP)
Florida SCSEP (federally funded, state-administered)
Official government program page
  • General: Age 55+, unemployed, low-income, Florida resident.
  • Income Limits (2025): ~$1,983/month (125% FPL, individual).
  • Asset Limits: Not specified; income-focused.
  • FL Specifics: Priority for veterans, rural residents; ~1,000 slots/year.
  • Services: Paid training (~20 hours/week at ~$7.25/hour), job placement.

Claim What’s Yours Financial Aid for Florida Seniors

Florida Medicaid LTC Waiver

Long-Term Care Waiver

Requirements:
  • General:
    Age 65+ or 21+ disabled, Florida resident, Medicaid- eligible, nursing home-level care need.
  • Income Limits (2025):
    ~$2,829/month (300% FBR, individual).
  • Asset Limits:
    $2,000 (individual), $3,000 (couple).
  • FL Specifics:
    High demand; waitlists common.
Benefits without Contact:
  • Services: In-home care (6-8 hours/day), assisted living, respite (240 hours/year), case management.
Florida CCE

Community Care for the Elderly (CCE)

Requirements:
  • General:
    Age 60+, Florida resident, at risk of nursing home.
  • Income Limits:
    ~$2,000/month (varies).
  • Asset Limits:
    $5,000 (individual).
  • FL Specifics:
    Limited funding; regional variation.
Benefits without Contact:
  • Services: Homemaker services (3-5 hours/week), adult day care (~$60/day), respite (up to 10 days/year).
Florida Home Care for the Elderly

Home Care for the Elderly (HCE)

Requirements:
  • General:
    Age 60+, Florida resident, at risk of nursing home placement; caregiver must be approved.
  • Income Limits (2025):
    ~$2,829/month (individual, aligned with Medicaid thresholds).
  • Asset Limits:
    ~$2,000 (individual); varies by case manager discretion.
  • FL Specifics:
    Limited funding (~3,500 served annually); prioritizes low-income frail seniors.
Benefits without Contact:
  • Services: Basic subsidy (~$160/month) for housing/medical costs; special subsidies for supplies/services (e.g., incontinence supplies, ~$50-$200/month).
Florida Medicaid PACE

Program of All-Inclusive Care for the Elderly (PACE)

Requirements:
  • General:
    Age 55+, Florida resident, nursing home-level care need, safe with PACE support.
  • Income Limits (2025):
    ~$2,829/month (300% FBR).
  • Asset Limits:
    $2,000 (individual), $3,000 (couple).
  • FL Specifics:
    Limited to specific counties (e.g., Hillsborough, Miami-Dade); ~10 sites statewide.
Benefits without Contact:
  • Services: Personal care (5-7 hours/day), medical care, meals, transportation, therapy.
Florida Optional State Supplementation

Optional State Supplementation (OSS)

Requirements:
  • General:
    Age 65+ or disabled, Florida resident, living in approved facility, receiving SSI or low-income.
  • Income Limits (2025):
    ~$1,004/month (individual, including SSI).
  • Asset Limits:
    $2,000 (individual), $3,000 (couple).
  • FL Specifics:
    Limited to specific facility types; ~$78.40/month max supplement.
Benefits without Contact:
  • Services: Cash payment (~$78.40/month) for room/board or personal needs in facilities.
Florida SCSEP (federally funded, state-administered)

Senior Community Service Employment Program (SCSEP)

Requirements:
  • General:
    Age 55+, unemployed, low-income, Florida resident.
  • Income Limits (2025):
    ~$1,983/month (125% FPL, individual).
  • Asset Limits:
    Not specified; income-focused.
  • FL Specifics:
    Priority for veterans, rural residents; ~1,000 slots/year.
Benefits without Contact:
  • Services: Paid training (~20 hours/week at ~$7.25/hour), job placement.
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