Benton House of Douglasville
Assisted Living, Memory Care & Respite Care · Douglasville, GA
Benton House of Douglasville
Assisted Living, Memory Care & Respite Care · Douglasville, GA
Overview of Benton House of Douglasville
Backed by a stellar reputation both locally and across the country, Benton House of Douglasville provides retirees in the Douglasville, Georgia area with customized care programs that address the individual needs of each resident alongside a warm and welcoming community. Offering assisted living, memory care, and adult day care services, the professional and courteous staff are on-call 24 hours a day to assist with activities of daily living, personal care, and medical management, while residents kick-back and relax from the comfort of their private living spaces.
Understanding that the key to a fulfilling life is to be able to invest time and energy in the things that matter most to residents, a full spectrum of programs for physical, emotional, and spiritual wellness, alongside Benton House University lectures, volunteer opportunities, and recreational events make for a holistic senior experience.
72-bed community Rank #378 / 672Bed count — State benchmarkedThis home is ranked 378th out of 672 homes in Georgia. Shows this facility's certified or reported bed count compared to other Georgia facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Rankings are based only on facilities in Georgia that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A moderately sized community that may balance personal attention with shared amenities and social activities.
9 years in operation Rank #273 / 670Years in operation — State benchmarkedThis home is ranked 273rd out of 670 homes in Georgia. Shows how long this facility has been in operation compared to other Georgia facilities. Longer operating histories may benefit residents, families, and staff.Rankings are based only on facilities in Georgia that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
An established community with some operational experience and growing routines.
Walk Score: 12 / 100 Rank #711 / 873Walk Score — State benchmarkedThis home is ranked 711th out of 873 homes in Georgia. Shows how walkable this facility's neighborhood is compared to the average Walk Score across Georgia facilities. Higher scores benefit residents, families, and staff.Rankings are based only on facilities in Georgia that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Car-dependent. Most errands require a car, with limited nearby walkable options.
BBB Rating: A+ (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
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About this community
Best Assisted Living
Best Memory Care from U.S. News and World Report
Customer Experience Award™ winner for 2025
Douglas County Sentinel Readers’ Choice Winner for 2025.
Facility TypeAssisted Living Community
IssuanceJanuary 25, 2017
CountyDouglas
Benton House of Douglasville is administered by Crystal A. Nox.
Respite Care
Inspection History
In Georgia, the Department of Community Health, Healthcare Facility Regulation Division conducts unannounced inspections to ensure facilities adhere to state health and safety requirements.
Since 2017 · 9 years of data
4 deficiencies
19 inspections
Inspection Scorecard
This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the Georgia state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Since 2017 vs. Georgia state average
Overall vs. GA average
0 Worse
No metrics in this bucket.
3 Better
Metrics better than Georgia average:
• Total deficiencies (81% below)
• Deficiencies per year (83% below)
• Deficiencies per inspection (83% below)
• Total deficiencies (81% below)
• Deficiencies per year (83% below)
• Deficiencies per inspection (83% below)
Latest Inspection
September 16, 2025
Complaint Investigation
Deficiencies
| This Facility | GA Average | vs. GA Avg |
|---|---|---|---|
|
Total deficiencies
Formal regulatory issues recorded by inspectors across all inspection types.
| 4 | 21 | This facility has 81% fewer total deficiencies than a typical Georgia assisted living residence (4 vs. GA avg 21).↓ 81% better |
|
Deficiencies per year
Average deficiencies per year since 2017.
| 0.4 | 2.3 | This facility has 83% fewer deficiencies per year than a typical Georgia assisted living residence (0.4 vs. GA avg 2.3).↓ 83% better |
|
Deficiencies per inspection
Average deficiencies per inspection.
| 0.2 | 1.2 | This facility has 83% fewer deficiencies per inspection than a typical Georgia assisted living residence (0.2 vs. GA avg 1.2).↓ 83% better |
Inspections
| This Facility | GA Average | vs. GA Avg |
|---|---|---|---|
|
Total inspections
Combined count of all routine and focused inspections. Excludes complaint investigations.
| 19 | 17 | This facility has had 12% more total inspections than the Georgia average (19 vs. GA avg 17). More inspections can mean more regulatory scrutiny rather than worse care.↑ 12% more |
Inspection Reports Summary
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
- The most recent inspection on September 16, 2025, found no deficiencies or rule violations after investigating multiple complaints.
- A February 11, 2020 complaint investigation cited two deficiencies for failure to inspect the sprinkler system and failure to report a serious injury within 24 hours.
- Multiple complaint investigations from 2017 through 2025 consistently found no rule violations or deficiencies across various complaint intakes.
What does this home offer?
Room Sizes: 330 / 400 / 378-504 / 552 sq. ft
Housing Options: Studio / 1 Bed
Building Type: Single-story
1 / 4
Studio
1
1 Bed
1
Living Spaces & Floor Plans for Benton House of Douglasville
Studio
Studio
1 Bedroom
Places of interest near Benton House of Douglasville
2.3 miles from city center
Estimated distance in miles from Douglasville's city center to Benton House of Douglasville's address, calculated via Google Maps.
— 0.45 miles to nearest hospital (Wellstar Douglas Medical Center)
Calculate Travel Distance to Benton House of Douglasville
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Compare Assisted Living around the area
The information below is reported by the Georgia Department of Community Health, Healthcare Facility Regulation Division.
| Merrill Gardens at Woodstock | AL IL MC | Woodstock (Highway 92) | 160 | Yes | - | 43 | Studio / 1 Bed / 2 Bed |
| Benton House of Newnan | AL MC RC | Newnan | 80 | No | - | 4 | Studio / 1 Bed |
| Benton House of Douglasville | AL MC RC | Douglasville | 72 | No | A+ | 12 | Studio / 1 Bed |
| Benton House of Woodstock | AL MC RC | Woodstock (Trickum Road) | 72 | No | - | 46 | Studio / 1 Bed |
| Benton Village of Stockbridge | AL MC | Stockbridge | 10 | No | A+ | 34 | Studio / 1 Bed / 2 Bed |
More homes from the same operator
Operated by
Benton House
Frequently Asked Questions about Benton House of Douglasville
Is Benton House of Douglasville in a walkable area?
Benton House of Douglasville has a walk score of 12. Car-dependent. Most errands require a car, with limited nearby walkable options.
What is the best email address for Benton House of Douglasville?
The team at Benton House of Douglasville can be reached at douglasvilledirector@bentonhouse.com.
Who is the administrator of Benton House of Douglasville?
Crystal A. Nox is the administrator of Benton House of Douglasville.
How many beds does Benton House of Douglasville have?
Benton House of Douglasville has 72 beds.
Are there photos of Benton House of Douglasville?
Yes — there are 17 photos of Benton House of Douglasville in the photo gallery on this page.
What is the address of Benton House of Douglasville?
Benton House of Douglasville is located at 4999 Prestley Mill Rd, Douglasville, GA 30135.
What is the phone number of Benton House of Douglasville?
(770) 942-9449 will put you in contact with the team at Benton House of Douglasville.
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