Benton House of Douglasville
Assisted Living, Memory Care & Respite Care · Douglasville, GA
Benton House of Douglasville
Assisted Living, Memory Care & Respite Care · Douglasville, GA
Overview of Benton House of Douglasville
Backed by a stellar reputation both locally and across the country, Benton House of Douglasville provides retirees in the Douglasville, Georgia area with customized care programs that address the individual needs of each resident alongside a warm and welcoming community. Offering assisted living, memory care, and adult day care services, the professional and courteous staff are on-call 24 hours a day to assist with activities of daily living, personal care, and medical management, while residents kick-back and relax from the comfort of their private living spaces.
Understanding that the key to a fulfilling life is to be able to invest time and energy in the things that matter most to residents, a full spectrum of programs for physical, emotional, and spiritual wellness, alongside Benton House University lectures, volunteer opportunities, and recreational events make for a holistic senior experience.
72-bed community Rank #371 / 664Bed count — State benchmarkedThis home is ranked 371st out of 664 homes in Georgia for bed count. Shows this facility's certified or reported bed count compared to other Georgia facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Georgia that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A moderately sized community that may balance personal attention with shared amenities and social activities.
9 years in operation Rank #287 / 671Years in operation — State benchmarkedThis home is ranked 287th out of 671 homes in Georgia for years in operation. Shows how long this facility has been in operation compared to other Georgia facilities. Longer operating histories may benefit residents, families, and staff.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Georgia that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
An established community with some operational experience and growing routines.
Walk Score: 12 / 100 Rank #708 / 870Walk Score — State benchmarkedThis home is ranked 708th out of 870 homes in Georgia for walk score. Shows how walkable this facility's neighborhood is compared to the average walk score across Georgia facilities. Higher scores benefit residents, families, and staff.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Georgia that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Car-dependent. Most errands require a car, with limited nearby walkable options.
BBB Rating: A+ (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
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About this community
Best Assisted Living
Best Memory Care from U.S. News and World Report
Customer Experience Award™ winner for 2025
Douglas County Sentinel Readers’ Choice Winner for 2025.
Facility TypeAssisted Living Community
IssuanceJanuary 25, 2017
CountyDouglas
Benton House of Douglasville is administered by Crystal A. Nox.
Respite Care
Inspection History
In Georgia, the Department of Community Health, Healthcare Facility Regulation Division conducts unannounced inspections to ensure facilities adhere to state health and safety requirements.
Since 2017 · 9 years of data
4 deficiencies
19 inspections
Inspection Scorecard
This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the Georgia state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Since 2017 vs. Georgia state average
Overall vs. GA average
0 Worse
No metrics in this bucket.
2 Better
Metrics better than Georgia average:
• Total deficiencies (81% below)
• Deficiencies per inspection (83% below)
• Total deficiencies (81% below)
• Deficiencies per inspection (83% below)
Deficiencies
| This Facility | GA Average | vs. GA Avg |
|---|---|---|---|
|
Total deficiencies
Formal regulatory issues recorded by inspectors across all inspection types.
| 4 | 21 | This facility has 81% fewer total deficiencies than a typical Georgia assisted living residence (4 vs. GA avg 21).↓ 81% better |
|
Deficiencies per inspection
Average deficiencies per inspection.
| 0.2 | 1.2 | This facility has 83% fewer deficiencies per inspection than a typical Georgia assisted living residence (0.2 vs. GA avg 1.2).↓ 83% better |
Inspections
| This Facility | GA Average | vs. GA Avg |
|---|---|---|---|
|
Total inspections
Combined count of all inspections conducted at this facility.
| 19 | 17 | This facility has had 12% more total inspections than the Georgia average (19 vs. GA avg 17). More inspections can mean more regulatory scrutiny rather than worse care.↑ 12% more |
Inspection Reports Summary
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
- The most recent inspection on September 16, 2025, found no deficiencies or rule violations after investigating multiple complaints.
- A February 11, 2020 complaint investigation cited two deficiencies for failure to inspect the sprinkler system and failure to report a serious injury within 24 hours.
- Multiple complaint investigations from 2017 through 2025 consistently found no rule violations or deficiencies across various complaint intakes.
What does this home offer?
No pets allowed
Room Sizes: 330 / 400 / 378-504 / 552 sq. ft
Housing Options: Studio / 1 Bed
Building Type: Single-story
1 / 4
Studio
1
1 Bed
1
Living Spaces & Floor Plans for Benton House of Douglasville
Studio
Studio
1 Bedroom
Places of interest near Benton House of Douglasville
2.3 miles from city center
Estimated distance in miles from Douglasville's city center to Benton House of Douglasville's address, calculated via Google Maps.
— 0.45 miles to nearest hospital (Wellstar Douglas Medical Center)
Calculate Travel Distance to Benton House of Douglasville
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Compare Assisted Living around the area
Info below is compiled from the GA Dept. of Community Health (DCH), senior community websites & trusted data sources such as Walk Score & BBB.
Communities are listed from highest to lowest based on our ranking methodology.
| Baptist Village, Inc. | AL IL NH SNF | Waycross | 254
Facility
254
GA AVG
87
Rank
#7 / 664 | No |
60
Facility
60
GA AVG
39
Rank
#199 / 870 | - | 52
Facility
52
GA AVG
14
Rank
#16 / 671 | - | Holli Sweat | 34 | 45
Facility
45
GA AVG
21
Rank
#435 / 483 | 1.3
Facility
1.3
GA AVG
1.2
Rank
#347 / 483 |
| Harborview Health Systems Jesup | AL MC NH SNF | Jesup | 90
Facility
90
GA AVG
87
Rank
#273 / 664 | No |
64
Facility
64
GA AVG
39
Rank
#156 / 870 | - | 10
Facility
10
GA AVG
14
Rank
#248 / 671 | - | Melinda Rozier | 30 | 46
Facility
46
GA AVG
21
Rank
#436 / 483 | 1.5
Facility
1.5
GA AVG
1.2
Rank
#374 / 483 |
| Miona Geriatric & Dementia Center | AL HOS MC NH PC SNF | Ideal | 88
Facility
88
GA AVG
87
Rank
#297 / 664 | No |
11
Facility
11
GA AVG
39
Rank
#719 / 870 | - | 53
Facility
53
GA AVG
14
Rank
#13 / 671 | - | Cathy Green | 24 | 17
Facility
17
GA AVG
21
Rank
#355 / 483 | 0.7
Facility
0.7
GA AVG
1.2
Rank
#243 / 483 |
| Benton House of Douglasville | AL MC RC | Douglasville | 72
Facility
72
GA AVG
87
Rank
#371 / 664 | No |
12
Facility
12
GA AVG
39
Rank
#708 / 870 | Studio / 1 Bed | 9
Facility
9
GA AVG
14
Rank
#287 / 671 | A+ | Crystal A. Nox | 19 | 4
Facility
4
GA AVG
21
Rank
#184 / 483 | 0.2
Facility
0.2
GA AVG
1.2
Rank
#110 / 483 |
| Magnolia Manor of Marion County | AL IL MC NH SNF | Buena Vista | 70
Facility
70
GA AVG
87
Rank
#390 / 664 | No |
50
Facility
50
GA AVG
39
Rank
#312 / 870 | - | 52
Facility
52
GA AVG
14
Rank
#16 / 671 | A+ | Angela Watkins | 23 | 48
Facility
48
GA AVG
21
Rank
#442 / 483 | 2.1
Facility
2.1
GA AVG
1.2
Rank
#421 / 483 |
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Operated by
Benton House
Frequently Asked Questions about Benton House of Douglasville
Is Benton House of Douglasville in a walkable area?
Benton House of Douglasville has a walk score of 12. Car-dependent. Most errands require a car, with limited nearby walkable options.
How long has Benton House of Douglasville been in business?
Benton House of Douglasville has been operating for approximately 9 years, based on available licensing and registration records.
Are pets allowed at Benton House of Douglasville?
No, Benton House of Douglasville has a no-pet policy.
What is the best email address for Benton House of Douglasville?
The team at Benton House of Douglasville can be reached at douglasvilledirector@bentonhouse.com.
Who is the administrator of Benton House of Douglasville?
Crystal A. Nox is the administrator of Benton House of Douglasville.
How many beds does Benton House of Douglasville have?
Benton House of Douglasville has 72 beds.
Are there photos of Benton House of Douglasville?
Yes — there are 17 photos of Benton House of Douglasville in the photo gallery on this page.
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