Benton House of Douglasville
Assisted Living, Memory Care & Respite Care · Douglasville, GA

Benton House of Douglasville

Assisted Living, Memory Care & Respite Care · Douglasville, GA

Overview of Benton House of Douglasville

Backed by a stellar reputation both locally and across the country, Benton House of Douglasville provides retirees in the Douglasville, Georgia area with customized care programs that address the individual needs of each resident alongside a warm and welcoming community. Offering assisted living, memory care, and adult day care services, the professional and courteous staff are on-call 24 hours a day to assist with activities of daily living, personal care, and medical management, while residents kick-back and relax from the comfort of their private living spaces.

Understanding that the key to a fulfilling life is to be able to invest time and energy in the things that matter most to residents, a full spectrum of programs for physical, emotional, and spiritual wellness, alongside Benton House University lectures, volunteer opportunities, and recreational events make for a holistic senior experience.

Bed community size
72-bed community Rank #369 / 661Bed count — State benchmarkedThis home is ranked 369th out of 661 homes we track in Georgia for bed count. Shows this facility's certified or reported bed count compared to other Georgia facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Georgia that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A moderately sized community that may balance personal attention with shared amenities and social activities.
Years in operation
9 years in operation Rank #290 / 671Years in operation — State benchmarkedThis home is ranked 290th out of 671 homes we track in Georgia for years in operation. Shows how long this facility has been in operation compared to other Georgia facilities. Longer operating histories may benefit residents, families, and staff.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Georgia that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
An established community with some operational experience and growing routines.
Walk Score
Walk Score: 12 / 100 Rank #706 / 838Walk Score — State benchmarkedThis home is ranked 706th out of 838 homes we track in Georgia for walk score. Shows how walkable this facility's neighborhood is compared to the average walk score across Georgia facilities. Higher scores benefit residents, families, and staff.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Georgia that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Car-dependent. Most errands require a car, with limited nearby walkable options.
BBB Rating
BBB Rating: A+ (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
How BBB ratings work

About this community

Awards

Best Assisted Living
Best Memory Care from U.S. News and World Report
Customer Experience Award™ winner for 2025
Douglas County Sentinel Readers’ Choice Winner for 2025.

License Details

Facility TypeAssisted Living Community
IssuanceJanuary 25, 2017
CountyDouglas

Ownership & Operating Entity

Benton House of Douglasville is administered by Crystal A. Nox.

Therapy & Rehabilitation

1 service
Respite Care

Contact Information

Contact Benton House of Douglasville

Inspection History

In Georgia, the Department of Community Health, Healthcare Facility Regulation Division conducts unannounced inspections to ensure facilities adhere to state health and safety requirements.

Since 2017 · 9 years of data These figures come from state-published and/or federal inspection records. The period covered can vary depending on document availability. 4 deficiencies 19 inspections

Inspection Scorecard Info This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the Georgia state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2017 vs. Georgia state average
Overall vs. GA average 0 Worse No metrics in this bucket. 2 Better Metrics better than Georgia average:
• Total deficiencies (84% below)
• Deficiencies per inspection (84% below)

Deficiencies Info Deficiencies are formal regulatory issues recorded during state inspections.

This FacilityGA Averagevs. GA Avg
Total deficiencies Info Formal regulatory issues recorded by inspectors across all inspection types. 425 This facility has 84% fewer total deficiencies than a typical Georgia assisted living residence (4 vs. GA avg 25).↓ 84% better
Deficiencies per inspection Info Average deficiencies per inspection. 0.21.27 This facility has 84% fewer deficiencies per inspection than a typical Georgia assisted living residence (0.2 vs. GA avg 1.27).↓ 84% better

Inspections Info State inspections evaluate whether the facility meets health and safety standards.

This FacilityGA Averagevs. GA Avg
Total inspections Info Combined count of all inspections conducted at this facility. 1916 This facility has had 19% more total inspections than the Georgia average (19 vs. GA avg 16). More inspections can mean more regulatory scrutiny rather than worse care.↑ 19% more

What does this home offer?

Pets allowed icon
Pets allowed icon

No pets allowed

Room sizes icon
Room sizes icon

Room Sizes: 330 / 400 / 378-504 / 552 sq. ft

Housing options icon
Housing options icon

Housing Options: Studio / 1 Bed

Building type icon
Building type icon

Building Type: Single-story

Type of Rooms Available

Studio
Studio
1 / 4
Studio
1
1 Bed
1 Bed
1

Living Spaces & Floor Plans for Benton House of Douglasville

Floor plan 1
Studio
Studio
1 Bedroom

Places of interest near Benton House of Douglasville

Address 2.3 miles from city center Info Estimated distance in miles from Douglasville's city center to Benton House of Douglasville's address, calculated via Google Maps. — 0.45 miles to nearest hospital (Wellstar Douglas Medical Center)

Calculate Travel Distance to Benton House of Douglasville

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Address

Compare Assisted Living around the area

Info below is compiled from the GA Dept. of Community Health (DCH), senior community websites & trusted data sources such as Walk Score & BBB.

Communities are listed from highest to lowest based on our ranking methodology.

Care Types in This Table AL (Assisted Living): Housing with help for daily activities like bathing, dressing, and medication, without 24-hour skilled nursing. MC (Memory Care): Secured, specialized care for people living with Alzheimer's or dementia. RC (Respite Care): Short-term temporary care that gives family caregivers a break. IL (Independent Living): Community living with dining, activities, and transportation for active seniors who need little personal care.
City and state of the facility. Used for mapping and state-average comparisons.
Licensed bed capacity (maximum allowed). Not the same as how many beds are currently filled.
Indicates whether residents are allowed to have pets in the facility.
Third-party neighborhood walkability score (0–100). Convenience/context metric, not a healthcare quality measure.
Description of bed or unit types offered (e.g. assisted living, memory care), as reported in state or facility disclosures.
Number of years the company has been in operation.
Better Business Bureau grade for the operating company. Reflects complaint handling and business practices, not clinical care quality.
A named contact for the facility. Hover the name to see their role — Administrator (state administrator of record or facility-provided administrator), Nursing Director, Medical Director, or Staff. The most authoritative available is shown.
Count of regulatory inspections in the reporting window. Higher volume can reflect more oversight visits, complaint-driven surveys, or routine licensure cycles.
Total count of deficiencies (cited regulatory issues) recorded in the selected reporting period. Read alongside inspection counts for context.
The average number of deficiencies this facility receives each time it's inspected, calculated as total deficiencies ÷ total inspections. A lower number suggests more consistent compliance with safety and care standards.
Merrill Gardens at Woodstock
AL
IL
MC
Woodstock
160
Facility 160
GA AVG 87
Rank #57 / 661
Yes
43
Facility 43
GA AVG 41
Rank #395 / 838
Studio / 1 Bed / 2 Bed
7
Facility 7
GA AVG 14
Rank #398 / 671
-William Eyzaguirre16
0
Facility 0
GA AVG 21
Rank #1 / 480
0.0
Facility 0.0
GA AVG 1.3
Rank #1 / 480
Belmont Village Senior Living Johns Creek
AL
IL
MC
RC
Suwanee
110
Facility 110
GA AVG 87
Rank #151 / 661
Yes
46
Facility 46
GA AVG 41
Rank #357 / 838
Studio / 1 Bed
14
Facility 14
GA AVG 14
Rank #165 / 671
ASaida Holyfield13
4
Facility 4
GA AVG 21
Rank #185 / 480
0.3
Facility 0.3
GA AVG 1.3
Rank #129 / 480
Benton House of Douglasville
AL
MC
RC
Douglasville
72
Facility 72
GA AVG 87
Rank #369 / 661
No
12
Facility 12
GA AVG 41
Rank #706 / 838
Studio / 1 Bed
9
Facility 9
GA AVG 14
Rank #290 / 671
A+Crystal A. Nox19
4
Facility 4
GA AVG 21
Rank #185 / 480
0.2
Facility 0.2
GA AVG 1.3
Rank #110 / 480
Oaks at Tucker
AL
Tucker
66
Facility 66
GA AVG 87
Rank #414 / 661
No
63
Facility 63
GA AVG 41
Rank #166 / 838
-
9
Facility 9
GA AVG 14
Rank #290 / 671
ADeborah Dowell8
0
Facility 0
GA AVG 21
Rank #1 / 480
0.0
Facility 0.0
GA AVG 1.3
Rank #1 / 480
Benton Village of Stockbridge
AL
MC
RC
Stockbridge
10
Facility 10
GA AVG 87
Rank #635 / 661
No
34
Facility 34
GA AVG 41
Rank #495 / 838
Studio / 1 Bed / 2 Bed
9
Facility 9
GA AVG 14
Rank #290 / 671
A+Samira Spencer4
0
Facility 0
GA AVG 21
Rank #1 / 480
0.0
Facility 0.0
GA AVG 1.3
Rank #1 / 480

Frequently Asked Questions about Benton House of Douglasville

Is Benton House of Douglasville in a walkable area?

Benton House of Douglasville has a walk score of 12. Car-dependent. Most errands require a car, with limited nearby walkable options.

How long has Benton House of Douglasville been in business?

Benton House of Douglasville has been operating for approximately 9 years, based on available licensing and registration records.

Are pets allowed at Benton House of Douglasville?

No, Benton House of Douglasville has a no-pet policy.

What is the best email address for Benton House of Douglasville?

The team at Benton House of Douglasville can be reached at douglasvilledirector@bentonhouse.com.

Who is the administrator of Benton House of Douglasville?

Crystal A. Nox is the administrator of Benton House of Douglasville.

How many beds does Benton House of Douglasville have?

Benton House of Douglasville has 72 beds.

Has Benton House of Douglasville had any deficiencies?

Benton House of Douglasville has had 4 reported deficiencies since 2017 according to records from Georgia Department of Community Health (DCH).

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