Friendly Home
Friendly Home is a Nursing Home in New York State
Friendly Home is a Nursing Home in New York State
Friendly Home
Friendly Home is a Nursing Home in New York State
Friendly Home is a Nursing Home in New York State
As its name suggests, Friendly Home is the city’s premier skilled nursing and rehabilitation center. The results-driven nursing home care services are centered on a relaxing and rejuvenating recovery journey for seniors; it is delivered by their patient-friendly staff to offer the best care possible for their residents. The upscale nursing home aims to enhance the recovery journey of its seniors through warm and welcoming, family-like care provided.
Nursing home services include a range of services that include individualized care plans, medication management, post-surgical care, and wound care. Essential services include housekeeping, restaurant-style dining, social activities, scheduled transportation, and 24-hour skilled nursing care services, providing compassionate care as it is their utmost priority.
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Occupancy trails most facilities in the state, suggesting excess open capacity. The facility operates with a larger bed count than most state competitors, supporting broader intake. Residents tend to stay here longer than similar facilities across the state.
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Home revenue lands near the state median, signaling steady but not standout inflows. Payroll spending sits in the top tier, showing a strong investment in staffing resources. Total income exceeds the majority of state facilities, highlighting strong profitability.
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Medicare nights lag behind other facilities, revealing limited Medicare demand. Medicaid nights fall below most peers, pointing to lighter Medicaid reliance. Private pay nights lead the state, showing strong demand from market-rate residents.
Occupancy
Finance
House Specifics:
Operations
Medicaid, Medicare & Private
Number of resident nights paid by Medicare for short-term or rehab care.
Resident nights covered by Medicaid for long-term care or support services.
Nights paid privately by residents or families, without Medicare/Medicaid coverage.
Inspection Report Summary for Friendly Home
During the reporting period, comprising 16 standard health citations and 5 life safety code citations. These citations were identified across seven inspections that resulted in citations, while eight additional inspections concluded with no citations. The citation totals reflect the overall regulatory findings for the facility over the period from August 1, 2021 to July 31, 2025.
The inspection that generated the largest number of cited items occurred on December 26, 2023, a certification survey. This inspection identified nine citations: six standard health deficiencies—including the development and implementation of abuse/neglect policies, ensuring essential equipment is in safe operating condition, preventing decreases in resident mobility, strengthening infection prevention and control, labeling and storing drugs and biologicals, and managing tube feeding to restore eating skills—and three life safety deficiencies related to aisle, corridor, or ramp width, corridor door configuration, and electrical equipment testing and maintenance. These findings highlight significant concerns in both resident safety and environmental safeguards.
Complaint metrics for the same period show that the facility received 51 complaints, equating to 26.5 complaints per 100 occupied beds. Eighty percent of these complaints represented facility‑reported incidents, and 16 complaint‑related on‑site inspections were conducted. Five citations were issued in connection with complaints, yielding a rate of 2.6 citations per 100 occupied beds. When broken down by category, complaint‑related citations totaled four: one in the quality‑of‑care category, two in resident‑rights, and one in other services; no citations were recorded for administration, dietary services, or physical environment. The category totals do not sum to the stated total of five complaint‑related citations, indicating a discrepancy in the reported figures.
Enforcement actions during the reporting period were nonexistent; the facility experienced no enforcement actions against its operator from September 1, 2015 through August 31, 2025.
This is the number of people who can stay here (Facility Capacity).
Community Stability & Environment
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Walk Score
Walk Score in senior living communities measures how easy it is for residents to access essential services and amenities—like grocery stores, parks, pharmacies, and transit—without needing a car.
17
Very Car-DependentAlmost all errands require a car. Very few walkable amenities. Minimal sidewalk infrastructure. Walking is practical only for recreation, not errands.
Safety, Compliance & Inspections Overview
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Citations
Number of deficiencies or violations identified during inspections conducted by New York regulators.
21 citations
Above state averageCitations document regulatory violations. More than average suggests the facility had multiple areas needing correction. -
BBB Accreditation
Indicates whether the business meets BBB accreditation standards.
Not Accredited
No review yetNot accredited by the BBB, meaning its business practices have not been formally verified through BBB review. -
Total Complaints
Total number of complaints filed against this facility.
51 complaints
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Complaint Inspections
Number of on-site inspections triggered by complaints.
16 inspections
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Total Inspections
Total number of state inspections conducted.
15 inspections
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Inspections with Citations
Number of inspections that resulted in citations.
7 inspections
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Inspections without Citations
Number of inspections with no citations issued.
8 inspections
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Operating Certificate
Facility operating certificate number.
2750301N
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Enforcement Actions
Details of enforcement actions taken against this facility.
No
Facility & Licensing Details
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County
County in New York where the facility is located.
Monroe
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Facility Type
Indicates the state-regulated license category used in New York (e.g., Residential Care Facility for the Elderly).
Nursing Home
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Licensee / Operator
Entity or organization legally responsible for managing this facility under New York regulations.
Rochester Friendly Home Inc (Not for Profit)
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Profit Status
Indicates whether the facility operates as for-profit, non-profit, or government-owned.
For Profit
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Regional Office
State regional office responsible for overseeing this facility.
Western NY
Types of Care at Friendly Home
Places of interest near Friendly Home
5.4 miles from city center
3156 East Ave, Rochester, NY 14618
Email:
[email protected]
Phone:
585-381-1600
Email:[email protected]
Phone:585-381-1600
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Comparison Chart
For seniors needing help with daily tasks but not full-time nursing.
For seniors needing help with daily tasks but not full-time nursing.
For seniors needing help with daily tasks but not full-time nursing.
For seniors needing help with daily tasks but not full-time nursing.
For seniors needing help with daily tasks but not full-time nursing.
For self-sufficient seniors seeking community and minimal assistance.
Specialized care for those with Memory Loss, Alzheimer’s, or dementia, ensuring safety and support.
24/7 care needed
Claim What’s Yours: Financial Aid for New York Seniors
- General: Age 65+ or disabled, New York resident, Medicaid- eligible, care need (not necessarily nursing home level).
- Income Limits (2025): ~$2,829/month (300% FBR, individual).
- Asset Limits: $30,182 (individual, higher due to NY Medicaid expansion).
- NY Specifics: Higher asset limit; urban density increases demand.
- Services: Personal care (5-7 hours/day), respite care (240 hours/year), home modifications ($1,500 avg.), assistive technology ($500 avg.).
- General: Age 60+, New York resident, at risk of decline but not nursing home level.
- Income Limits: ~$2,500/month (individual, varies).
- Asset Limits: $15,000 (individual).
- NY Specifics: Cost-sharing required above certain income; urban/rural balance.
- Services: In-home care (3-5 hours/week), respite (up to 10 days/year), case management, transportation (~5 trips/month).
- General: Age 62+, NYC resident, live in rent-controlled/stabilized apartment, spend >1/3 of income on rent.
- Income Limits (2025): $50,000/year (household).
- Asset Limits: No strict asset cap, but income-focused eligibility.
- NY Specifics: Limited to NYC’s rent-regulated units; high demand in urban areas.
- Services: Rent freeze (e.g., covers increases of $50-$200+/month); tax credit for landlord.
- General: Age 65+, NYC resident, own and live in a 1-3 family home, co-op, or condo.
- Income Limits (2025): $58,399/year (household).
- Asset Limits: No strict asset cap, income-driven eligibility.
- NY Specifics: Applies only in NYC; excludes large apartment buildings.
- Services: Property tax reduction (5-50%, e.g., $500-$5,000/year based on income and property value).
- General: One participant must be 60+ (host or guest), NYC resident, able to share living space.
- Income Limits: No strict limit, but targets those needing cost relief.
- Asset Limits: Not applicable; focus on housing need.
- NY Specifics: Primarily NYC-focused; limited slots due to demand.
- Services: Shared housing (reduces rent/living costs by 30-50%, e.g., $500-$1,000/month savings); optional light assistance between housemates.
Claim What’s Yours Financial Aid for New York Seniors
Community First Choice Option
Requirements:
- General:Age 65+ or disabled, New York resident, Medicaid- eligible, care need (not necessarily nursing home level).
- Income Limits (2025):~$2,829/month (300% FBR, individual).
- Asset Limits:$30,182 (individual, higher due to NY Medicaid expansion).
- NY Specifics:Higher asset limit; urban density increases demand.
Benefits without Contact:
- Services: Personal care (5-7 hours/day), respite care (240 hours/year), home modifications ($1,500 avg.), assistive technology ($500 avg.).
Expanded In-Home Services for the Elderly Program (EISEP)
Requirements:
- General:Age 60+, New York resident, at risk of decline but not nursing home level.
- Income Limits:~$2,500/month (individual, varies).
- Asset Limits:$15,000 (individual).
- NY Specifics:Cost-sharing required above certain income; urban/rural balance.
Benefits without Contact:
- Services: In-home care (3-5 hours/week), respite (up to 10 days/year), case management, transportation (~5 trips/month).
Senior Citizen Rent Increase Exemption (SCRIE)
Requirements:
- General:Age 62+, NYC resident, live in rent-controlled/stabilized apartment, spend >1/3 of income on rent.
- Income Limits (2025):$50,000/year (household).
- Asset Limits:No strict asset cap, but income-focused eligibility.
- NY Specifics:Limited to NYC’s rent-regulated units; high demand in urban areas.
Benefits without Contact:
- Services: Rent freeze (e.g., covers increases of $50-$200+/month); tax credit for landlord.
Senior Citizen Homeowners’ Exemption (SCHE)
Requirements:
- General:Age 65+, NYC resident, own and live in a 1-3 family home, co-op, or condo.
- Income Limits (2025):$58,399/year (household).
- Asset Limits:No strict asset cap, income-driven eligibility.
- NY Specifics:Applies only in NYC; excludes large apartment buildings.
Benefits without Contact:
- Services: Property tax reduction (5-50%, e.g., $500-$5,000/year based on income and property value).
New York Foundation for Senior Citizens (NYFSC) Home Sharing Program
Requirements:
- General:One participant must be 60+ (host or guest), NYC resident, able to share living space.
- Income Limits:No strict limit, but targets those needing cost relief.
- Asset Limits:Not applicable; focus on housing need.
- NY Specifics:Primarily NYC-focused; limited slots due to demand.
Benefits without Contact:
- Services: Shared housing (reduces rent/living costs by 30-50%, e.g., $500-$1,000/month savings); optional light assistance between housemates.
Contact Us
Beds shows the number of beds currently filled in each community agianst the total number of beds. Higher occupied beds usually indicates strong demand and reputation, while lower occupancy may suggest more availability for new residents.
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