Hillcrest Royale

Assisted Living in Thousand Oaks

Hillcrest Royale

Assisted Living in Thousand Oaks

Overview of Hillcrest Royale

Every senior deserves to live out their golden years to the fullest, and Hillcrest Royale Retirement Residence of Thousand Oaks, California makes that possible. Beaming with charm, this family-owned and operated community offers a plethora of amenities that enhance daily living, including various housing options, medical maintenance, transportation, personal care, and physical therapy.

Each aspect is carefully tailored to meet the individual needs and preferences of every resident. Complete with luxurious features and professionally maintained facilities, Hillcrest Royale also boasts a vibrant calendar of enriching activities. These activities serve not only as avenues for enjoyment but also as tools to improve mental health, keep seniors active, enrich their social lives, and instill a sense of anticipation for each new day.

Capacity and availability

Medium-capacity home

Offers a balance of services and community atmosphere.

Total beds 145
Bed community size
145-bed community
A larger shared setting that may offer more common spaces and organized community services.
Years in operation
23 years in operation
A longer operating history, which may indicate experience navigating regulations and delivering ongoing care.
Walk Score
Walk Score: 79 / 100
Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.
BBB Rating
BBB Rating: A+ (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
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About this community

Occupancy

Occupancy rate
63%
14% lower than California average

California average: 73%

Occupied beds
91 / 145
Average residents 87 per day

License Details

Facility TypeResidential Care Elderly
StatusLicensed
IssuanceJune 28, 2002
CountyVentura

Ownership & Operating Entity

Hillcrest Royale is legally operated by Retirement Home, Inc., The.

Therapy & Rehabilitation

1 service
Respite Care

Amenities & Lifestyle

0 amenities
Specific ProgramsLong-Term Assisted Living, Short-Term Respite Stay, Hospice Rooms

Pricing & Financial Information

Starting Price$3,950 per month

What does this home offer?

Housing options icon
Housing options icon

Housing Options: Studio / Suite

Building type icon
Building type icon

Building Type: 3-story

Transportation services icon
Transportation services icon

Transportation Services

Fitness and recreation icon
Fitness and recreation icon

Fitness and Recreation

Types of Care at Hillcrest Royale

Assisted Living

Inspection History

In California, the Department of Social Services (for assisted living facilities) and the Department of Public Health (for nursing homes) conduct inspections to ensure resident safety and regulatory compliance.

8 visits Info Inspections are mandatory, regular evaluations conducted by state health departments or regulatory agencies. They ensure the community provides safe, compliant care, covering areas like resident health, staff and management.

California average: 16 visits

Breakdown by visit type

3 total complaint visits

5 other visits Info Other visits include regulatory visits that are not routine inspections or complaint investigations, such as administrative check-ins, follow-up reviews, or licensing-related visits.

California average

13 total complaint visits

7 other visits

3 complaint investigations Info Inspections conducted in response to complaints filed by residents, families, staff, or others about possible problems at the facility.

Investigations can have many visits.

California average: 10 complaint investigations

4 official inspections Info Routine inspections conducted by state regulators to evaluate whether the facility meets federal and state care and safety standards.

California average: 4 official inspections

12 total citations

Citations indicate regulatory violations. A higher number implies the facility had several areas requiring improvement.

California average: 10 citations

9 serious citations

A violation that poses an immediate risk to resident health or safety, or represents a substantial failure to comply with licensing requirements.

California average: 3 serious citations

3 moderate citations

A violation that does not pose an immediate risk to resident health or safety but requires correction to remain in compliance.

California average: 4 moderate citations

Latest inspection

Date January 29, 2026
Complaint Investigation

23 deficiencies

Deficiencies indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.

California average: 8 deficiencies

Inspection Report Summary for Hillcrest Royale

Most inspections found deficiencies, though the facility has shown improvement over time. The most recent report from June 26, 2025, was clean with no deficiencies noted. Earlier issues included immediate health and safety risks such as missing evacuation chairs, staff lacking valid first aid/CPR certification, expired and moldy food, water damage, and hot water temperature violations. Several complaint investigations were unsubstantiated, including allegations about resident supervision and room temperature. Enforcement actions included civil penalties in 2023, but no fines or license suspensions were listed in the available reports.

Compare Assisted Living around Thousand Oaks The information below is reported by the California Department of Social Services and Department of Public Health.

Filter by care type
Hillcrest Royale
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

Thousand Oaks145No 79 43923 62.8% A+Retirement Home, Inc., TheStudio / Suite
Norma J’s Home for the Elderly
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

Thousand Oaks6No 47 42018 83.3% A+Tiede Senior Care, Inc.Private / Shared Rooms
Conejo Valley Home Care
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

Thousand Oaks6No 32 3013 100.0% ATka Facilities Management, LlcPrivate / Shared Rooms
GEM Oaks
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

Thousand Oaks6No 19 4034 83.3% A+Gem Oaks, LlcPrivate / Shared Rooms
Alma Care Senior Living
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

Thousand Oaks-No 62 000----Studio / Suite

Financial Assistance for
Assisted Living in California

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Multipurpose Senior Services Program

MSSP (Medi-Cal Waiver)

Age 65+
General California resident, Medi-Cal eligible, nursing home risk.
Income Limits (2025) ~$2,829/month 300% FBR, individual
Asset Limits $2,000 (individual), $3,000 (couple).
CA

County-managed; waitlists possible.

Benefits
In-home support (4-6 hours/day) Respite care (14 days/year) Meals (~$6/meal) Transportation (8 trips/month) Care management

In-Home Supportive Services (IHSS)

California IHSS

Age 65+
General California resident, Medicaid-eligible or low-income.
Income Limits ~$1,732/month individual, Medi-Cal threshold
Asset Limits $2,000 individual
CA

Can hire family as caregivers.

Benefits
Personal care (up to 283 hours/month) Homemaker services Respite (varies)

Multipurpose Senior Services Program (MSSP)

CA MSSP

Age 65+
General California resident, Medi-Cal-eligible, nursing home-eligible but community-capable.
Income Limits ~$2,829/month 300% FBR, individual
Asset Limits $2,000 individual
CA

Available in 38 counties; waitlists common.

Benefits
Case management Respite care (up to 10 days/year) Minor home mods (avg. $500) Adult day care (~$50/day)

Property Tax Postponement Program (PTP)

CA PTP

Age 62+
General California resident, own and live in home, 40% equity.
Income Limits (2025) ~$51,500/year household, adjusted annually
Asset Limits Equity-based; no strict asset cap.
CA

Deferred taxes accrue interest (5% as of 2024); repaid upon sale/death.

Benefits
Property tax deferral (avg. $1,000-$3,000/year, varies by county)

Assisted Living Waiver (ALW)

CA ALW

Age 65+ or disabled
General California resident, Medi-Cal-eligible, nursing home-eligible.
Income Limits ~$2,829/month 300% FBR, individual
Asset Limits $2,000 individual
CA

Available in 15 counties (e.g., LA, Sacramento); waitlists common.

Benefits
Personal care in ALFs (5-7 hours/day) Medication management Social services

California CARES Program

CA CARES

Age
General Caregivers of California residents 60+ needing help with 3+ daily activities; no caregiver age limit.
Income Limits No strict limit; cost-sharing above ~$2,500/month threshold.
Asset Limits Not applicable; need-based.
CA

High demand in urban areas; complements IHSS respite.

Benefits
Respite care (up to 10 days/year) Counseling (4-6 sessions/year) Training (2-3 workshops/year) Supplies (~$200/year)

Low-Income Home Energy Assistance Program (LIHEAP)

CA LIHEAP

Age 60+ priority
General California resident, low-income, utility/heating need.
Income Limits (2025) ~$2,510/month 200% of poverty level, individual
Asset Limits Not applicable; income-focused.
CA

High demand in inland/coastal extremes; weatherization capped at $5,000/home.

Benefits
Utility payments (avg. $500-$1,000/year) Weatherization (e.g., insulation, avg. $1,000-$3,000 savings)

Places of interest near Hillcrest Royale

Address 2.8 miles from city center Info Estimated distance in miles from Thousand Oaks's city center to Hillcrest Royale's address, calculated via Google Maps. — 1.94 miles to nearest hospital (Los Robles Regional Medical Center)

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Guides for Better Senior Living

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