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Hillcrest Royale
Assisted Living, Hospice Care & Respite Care · Thousand Oaks, CA
Brightly lit interior of a resident room with furniture Bright dining room with tables set for meals Dining area with modern decor and seating Cozy private room with a bed and seating area Bright activity room with tables and chairs Cozy living area with modern furnishings and kitchenette View of a cozy movie theater room with seating Residents enjoying drinks at the bar with staff Residents enjoying time in a common area Two elderly residents smiling in a cozy lounge area

Hillcrest Royale

Assisted Living, Hospice Care & Respite Care · Thousand Oaks, CA
190 E Hillcrest Dr, Thousand Oaks, CA 91360 View map Calculator: See prices in your area
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Overview of Hillcrest Royale

Every senior deserves to live out their golden years to the fullest, and Hillcrest Royale Retirement Residence of Thousand Oaks, California makes that possible. Beaming with charm, this family-owned and operated community offers a plethora of amenities that enhance daily living, including various housing options, medical maintenance, transportation, personal care, and physical therapy.

Each aspect is carefully tailored to meet the individual needs and preferences of every resident. Complete with luxurious features and professionally maintained facilities, Hillcrest Royale also boasts a vibrant calendar of enriching activities. These activities serve not only as avenues for enjoyment but also as tools to improve mental health, keep seniors active, enrich their social lives, and instill a sense of anticipation for each new day.

Facility Direct Line (805) 371-0035
Facility Direct Line (805) 371-0035 marian@hillcrestroyale.com
Bed community size
145-bed community Rank #387 / 1644Bed count — State benchmarkedThis home is ranked 387th out of 1644 homes in California for bed count. Shows this facility's certified or reported bed count compared to other California facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in California that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A larger shared setting that may offer more common spaces and organized community services.
Years in operation
24 years in operation Rank #266 / 1497Years in operation — State benchmarkedThis home is ranked 266th out of 1497 homes in California for years in operation. Shows how long this facility has been in operation compared to other California facilities. Longer operating histories may benefit residents, families, and staff.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in California that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A longer operating history, which may indicate experience navigating regulations and delivering ongoing care.
Walk Score
Walk Score: 79 / 100 Rank #450 / 2087Walk Score — State benchmarkedThis home is ranked 450th out of 2087 homes in California for walk score. Shows how walkable this facility's neighborhood is compared to the average walk score across California facilities. Higher scores benefit residents, families, and staff.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in California that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.
BBB Rating
BBB Rating: A+ (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
How BBB ratings work

About this community

Occupancy

Occupancy rate
63%
Rank #1141 / 1492Occupancy rate — State benchmarkedThis home is ranked 1141st out of 1492 homes in California for occupancy. Shows this facility's occupancy rate versus the California average, with its Statewide rank out of 1492. Higher occupancy signals strong local demand and financial stability.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in California that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Lower than the California average: 72.8%
Occupied beds
91 / 145
Average occupied beds in California homes 87 beds

License Details

Facility TypeResidential Care Elderly
IssuanceJune 28, 2002
CountyVentura

Ownership & Operating Entity

Hillcrest Royale is legally operated by The Retirement Home, Inc., and administered by Inga Jakobovich.

Staffing

Key information about the people who lead and staff this community.

Leadership

ContactInga Jakobovich (per BBB, record updated Jul 2026)

Therapy & Rehabilitation

1 service
Respite Care

Amenities & Lifestyle

Specific ProgramsLong-Term Assisted Living, Short-Term Respite Stay, Hospice Rooms

Pricing & Financial Information

Starting Price$3,950 per month

Contact Hillcrest Royale

Inspection History

In California, the Department of Social Services (for assisted living facilities) and the Department of Public Health (for nursing homes) conduct inspections to ensure resident safety and regulatory compliance.

Since 2021 · 5 years of data 12 citations 11 total visits 3 complaint visits 4 official inspections 3 complaint investigations
Inspection Score Info A composite 0–100 score combining this facility's inspections, citations, complaints, and enforcement actions relative to the California state average. The score below shows how many points this facility sits above or below the typical California assisted living residence score (the benchmark); higher is better.This is a proprietary Assisted Living Magazine score.

6 points below the California average for assisted living residences (81/100)

Rank #973 / 1400 in California Inspection Score — State benchmarked This home is ranked 973rd out of 1400 homes in California for inspection score. Shows this facility's inspection score compared to the California average among 1400 comparable communities in the ranking pool. Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in California that report data for that category. Facilities without available data are excluded from the ranking. This is a proprietary Assisted Living Magazine score. Inspection score: 75 out of 100. Letter grade C. 6 points below the California average for assisted living residences (81/100)

Inspection Scorecard Info This scorecard compares key inspection, citation, and complaint metrics at this facility against the California state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2021 vs. California state average
Overall vs. CA average 2 Worse Metrics worse than California average:
• Total citations (20% above)
• Serious citations (Type A) (200% above) 1 At Avg Metrics at California average:
• Official inspections (at CA avg) 6 Better Metrics better than California average:
• Moderate citations (Type B) (25% below)
• Citations per inspection (67% below)
• Total visits (31% below)
• Complaint visits (77% below)
• Other visits (43% below)
• Complaint investigations (70% below)

Citations Info Citations are formal regulatory issues recorded during state inspections.

This FacilityCA Averagevs. CA Avg
Total citations Info Formal regulatory issues recorded by inspectors across all inspection types. 1210 This facility has 20% more total citations than a typical California assisted living residence (12 vs. CA avg 10).↑ 20% worse
Serious citations (Type A) Info Citations that pose an immediate risk to resident health or safety. Type A citations are the most serious and typically require prompt corrective action. 93 This facility has 200% more serious citations (type a) than a typical California assisted living residence (9 vs. CA avg 3).↑ 200% worse Rank #1029 / 1159 Serious citations (Type A) — State benchmarked This home is ranked 1029th out of 1159 homes in California for # of serious citations. Shows this facility's # of serious citations compared to the California average among 1159 comparable communities in the ranking pool. Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in California that report data for that category. Facilities without available data are excluded from the ranking.
Moderate citations (Type B) Info Citations that do not pose an immediate risk but still represent a departure from required care or operational standards. 34 This facility has 25% fewer moderate citations (type b) than a typical California assisted living residence (3 vs. CA avg 4).↓ 25% better
Citations per inspection Info Average citations per inspection. 1.13.3 This facility has 67% fewer citations per inspection than a typical California assisted living residence (1.1 vs. CA avg 3.3).↓ 67% better

Inspections & Visits Info State inspections evaluate whether the facility meets health and safety standards.

This FacilityCA Averagevs. CA Avg
Total visits Info Combined count of complaint visits, other regulatory visits, and official scheduled inspections. 1116 This facility has 31% fewer total visits than a typical California assisted living residence (11 vs. CA avg 16).↓ 31% better
Complaint visits Info On-site visits triggered by formal complaints filed by residents, families, or staff. 313 This facility has 77% fewer complaint visits than a typical California assisted living residence (3 vs. CA avg 13).↓ 77% better Rank #442 / 1386 Complaint visits — State benchmarked This home is ranked 442nd out of 1386 homes in California for # of complaint visits. Shows this facility's # of complaint visits compared to the California average among 1386 comparable communities in the ranking pool. Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in California that report data for that category. Facilities without available data are excluded from the ranking.
Other visits Info Regulatory visits that are neither routine inspections nor complaint investigations — administrative check-ins, follow-up reviews, licensing-related visits. 47 This facility has 43% fewer other visits than a typical California assisted living residence (4 vs. CA avg 7).↓ 43% better
Official inspections Info Routine, scheduled inspections conducted by state regulators to evaluate whether the facility meets federal and state standards. 44 This facility has official inspections in line with the California average (4 vs. CA avg 4).— At avg
Complaint investigations Info On-site investigations triggered by complaints filed with California regulators. 310 This facility has 70% fewer complaint investigations than a typical California assisted living residence (3 vs. CA avg 10).↓ 70% better

Inspection Reports Summary Info An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

  • The most recent inspection on January 29, 2026, found no deficiencies and unsubstantiated complaints regarding resident hygiene and odor.
  • The June 19, 2023 inspection cited three immediate health and safety risks: water damage in a bedroom ceiling, moldy and expired food in the kitchen, and excessively hot water taps.
  • The June 24, 2024 inspection cited two deficiencies: no evacuation chairs at stairwells and seven of eight staff lacking valid first aid/CPR certifications.
Show Inspection Reports

What does this home offer?

Pets allowed icon
Pets allowed icon

No pets allowed

Housing options icon
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Housing Options: Studio / Suite

Building type icon
Building type icon

Building Type: 3-story

Transportation services icon
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Transportation Services

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Fitness and Recreation

Places of interest near Hillcrest Royale

Address 1.5 miles from city center Info Estimated distance in miles from Thousand Oaks's city center to Hillcrest Royale's address, calculated via Google Maps. — 1.94 miles to nearest hospital (Los Robles Regional Medical Center)

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Compare Assisted Living around Thousand Oaks

Info below is compiled from the CA Dept. of Social Services (CDSS), senior community websites & trusted data sources such as Walk Score & BBB.

Communities are listed from highest to lowest based on our ranking methodology.

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AL
RC
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170
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Yes
36
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4
13
Facility 13
CA AVG 13
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4
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CA AVG 3
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7
Facility 7
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Rank #815 / 1497
 80.0% A+Ms. L Community Management LLC/The Reserve Msl LLCStudio / 1 Bed / 2 Bed
Hillcrest Royale
AL
HOS
RC
Thousand Oaks
145
Facility 145
CA AVG 104
Rank #387 / 1644
No
79
Facility 79
CA AVG 57
Rank #450 / 2087
75
Facility 75
CA AVG 81
Rank #973 / 1400
4
3
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CA AVG 13
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9
Facility 9
CA AVG 3
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24
Facility 24
CA AVG 13
Rank #266 / 1497
 62.8% A+The Retirement Home, IncStudio / Suite
Sunrise of Westlake Village
AL
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124
Facility 124
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Yes
74
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92
Facility 92
CA AVG 81
Rank #308 / 1400
4
3
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CA AVG 13
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1
Facility 1
CA AVG 3
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21
Facility 21
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OakView Health Center
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NH
SNF
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63
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Rank #1055 / 1644
No
20
Facility 20
CA AVG 57
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89
Facility 89
CA AVG 81
Rank #461 / 1400
5
4
Facility 4
CA AVG 13
Rank #526 / 1386
2
Facility 2
CA AVG 3
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18
Facility 18
CA AVG 13
Rank #431 / 1497
 79.4% A+Oakview Hc LLCPrivate / Semi-Private Rooms
View all Nearby Homes

Financial Assistance for
Assisted Living in California

Hillcrest Royale is located in Thousand Oaks, California.
Here are the financial assistance programs available to residents in California.

Get Financial aid guidance

Multipurpose Senior Services Program

MSSP (Medi-Cal Waiver)

Age 65+
General California resident, Medi-Cal eligible, nursing home risk.
Income Limits (2025) ~$2,829/month 300% FBR, individual
Asset Limits $2,000 (individual), $3,000 (couple).
CA

County-managed; waitlists possible.

Benefits
In-home support (4-6 hours/day) Respite care (14 days/year) Meals (~$6/meal) Transportation (8 trips/month) Care management

In-Home Supportive Services (IHSS)

California IHSS

Age 65+
General California resident, Medicaid-eligible or low-income.
Income Limits ~$1,732/month individual, Medi-Cal threshold
Asset Limits $2,000 individual
CA

Can hire family as caregivers.

Benefits
Personal care (up to 283 hours/month) Homemaker services Respite (varies)

Multipurpose Senior Services Program (MSSP)

CA MSSP

Age 65+
General California resident, Medi-Cal-eligible, nursing home-eligible but community-capable.
Income Limits ~$2,829/month 300% FBR, individual
Asset Limits $2,000 individual
CA

Available in 38 counties; waitlists common.

Benefits
Case management Respite care (up to 10 days/year) Minor home mods (avg. $500) Adult day care (~$50/day)

Property Tax Postponement Program (PTP)

CA PTP

Age 62+
General California resident, own and live in home, 40% equity.
Income Limits (2025) ~$51,500/year household, adjusted annually
Asset Limits Equity-based; no strict asset cap.
CA

Deferred taxes accrue interest (5% as of 2024); repaid upon sale/death.

Benefits
Property tax deferral (avg. $1,000-$3,000/year, varies by county)

Assisted Living Waiver (ALW)

CA ALW

Age 65+ or disabled
General California resident, Medi-Cal-eligible, nursing home-eligible.
Income Limits ~$2,829/month 300% FBR, individual
Asset Limits $2,000 individual
CA

Available in 15 counties (e.g., LA, Sacramento); waitlists common.

Benefits
Personal care in ALFs (5-7 hours/day) Medication management Social services

California CARES Program

CA CARES

Age —
General Caregivers of California residents 60+ needing help with 3+ daily activities; no caregiver age limit.
Income Limits No strict limit; cost-sharing above ~$2,500/month threshold.
Asset Limits Not applicable; need-based.
CA

High demand in urban areas; complements IHSS respite.

Benefits
Respite care (up to 10 days/year) Counseling (4-6 sessions/year) Training (2-3 workshops/year) Supplies (~$200/year)

Frequently Asked Questions about Hillcrest Royale

Who is the owner of Hillcrest Royale?

Hillcrest Royale is legally operated by The Retirement Home, Inc., and administered by Inga Jakobovich.

Is Hillcrest Royale in a walkable area?

Hillcrest Royale has a walk score of 79. Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.

What is the occupancy rate at Hillcrest Royale?

Hillcrest Royale's occupancy is 63%.

How long has Hillcrest Royale been in business?

Hillcrest Royale has been operating for approximately 24 years, based on available licensing and registration records.

Are pets allowed at Hillcrest Royale?

No, Hillcrest Royale has a no-pet policy.

Who is the administrator of Hillcrest Royale?

Inga Jakobovich is the administrator of Hillcrest Royale.

How many beds does Hillcrest Royale have?

Hillcrest Royale has 145 beds.

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