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Atria Hillcrest
Assisted Living, Independent Living & Memory Care · Thousand Oaks, CA
Exterior view of Atria Hillcrest with landscaping Outdoor seating area with plants and building in the background Outdoor seating area with landscaped garden and pathways Cozy common area with chairs and fireplace Common area with chairs and tables for activities

Atria Hillcrest

Assisted Living, Independent Living & Memory Care · Thousand Oaks, CA
405 Hodencamp Rd, Thousand Oaks, CA 91360 View map Calculator: See prices in your area
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Overview of Atria Hillcrest

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Overlooking the beautiful scenery located on Hodencamp Road, Thousand Oaks, CA, Atria Hillcrest is an idyllic senior living community offering various care options including assisted living, independent living, and memory care. The community features cozy and warm floor plans including a studio, one-bedroom, two-bedroom, and shared suite. With a team of dedicated and highly skilled professionals, Atria Hillcrest delivers round-the-clock care and assistance.

Atria Hillcrest is a serene senior living community that provides safe and comfortable accommodations to its residents. Here, they ensure the quality of life of the seniors through the community’s exclusive Engage Life program which allows the seniors to participate in tai chi, discussions of current events, and enjoy the company of other residents. Healthy meals are provided three times every day in the bistro or private dining rooms. Basking in the serenity of the community, Atria Hillcrest ensures relaxing and secure residences.

Facility Direct Line (805) 373-0606
Facility Direct Line (805) 373-0606
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Bed community size
207-bed community Rank #145 / 1644Bed count — State benchmarkedThis home is ranked 145th out of 1644 homes in California for bed count. Shows this facility's certified or reported bed count compared to other California facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in California that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A large-scale community that may provide a wide range of amenities, services, and structured programs.
Years in operation
40 years in operation Rank #42 / 1497Years in operation — State benchmarkedThis home is ranked 42nd out of 1497 homes in California for years in operation. Shows how long this facility has been in operation compared to other California facilities. Longer operating histories may benefit residents, families, and staff.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in California that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A longer operating history, which may indicate experience navigating regulations and delivering ongoing care.
Walk Score
Walk Score: 72 / 100 Rank #673 / 2087Walk Score — State benchmarkedThis home is ranked 673rd out of 2087 homes in California for walk score. Shows how walkable this facility's neighborhood is compared to the average walk score across California facilities. Higher scores benefit residents, families, and staff.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in California that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.
BBB Rating
BBB Rating: A+ (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
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About this community

Occupancy

Occupancy rate
67%
Rank #991 / 1492Occupancy rate — State benchmarkedThis home is ranked 991st out of 1492 homes in California for occupancy. Shows this facility's occupancy rate versus the California average, with its Statewide rank out of 1492. Higher occupancy signals strong local demand and financial stability.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in California that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Lower than the California average: 72.8%
Occupied beds
139 / 207
Average occupied beds in California homes 87 beds

License Details

Facility TypeResidential Care Elderly
IssuanceApril 20, 1998
CountyVentura

Ownership & Operating Entity

Atria Hillcrest is legally operated by Wg Hillcrest Inn Sh LP and Atria Management Co LLC, and administered by Remon Pagels.

Staffing

Key information about the people who lead and staff this community.

Leadership

ContactMs. Raeanne McLaughlin, Executive Director (per BBB, record updated Jul 2026)

Contact Atria Hillcrest

Inspection History

In California, the Department of Social Services (for assisted living facilities) and the Department of Public Health (for nursing homes) conduct inspections to ensure resident safety and regulatory compliance.

Since 2021 · 5 years of data 8 citations 36 total visits 19 complaint visits 6 official inspections 17 complaint investigations
Inspection Score Info A composite 0–100 score combining this facility's inspections, citations, complaints, and enforcement actions relative to the California state average. The score below shows how many points this facility sits above or below the typical California assisted living residence score (the benchmark); higher is better.This is a proprietary Assisted Living Magazine score.

8 points below the California average for assisted living residences (81/100)

Rank #1022 / 1400 in California Inspection Score — State benchmarked This home is ranked 1022nd out of 1400 homes in California for inspection score. Shows this facility's inspection score compared to the California average among 1400 comparable communities in the ranking pool. Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in California that report data for that category. Facilities without available data are excluded from the ranking. This is a proprietary Assisted Living Magazine score. Inspection score: 73 out of 100. Letter grade C. 8 points below the California average for assisted living residences (81/100)

Inspection Scorecard Info This scorecard compares key inspection, citation, and complaint metrics at this facility against the California state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2021 vs. California state average
Overall vs. CA average 6 Worse Metrics worse than California average:
• Moderate citations (Type B) (50% above)
• Total visits (125% above)
• Complaint visits (46% above)
• Other visits (57% above)
• Official inspections (50% above)
• Complaint investigations (70% above) 3 Better Metrics better than California average:
• Total citations (20% below)
• Serious citations (Type A) (33% below)
• Citations per inspection (94% below)

Citations Info Citations are formal regulatory issues recorded during state inspections.

This FacilityCA Averagevs. CA Avg
Total citations Info Formal regulatory issues recorded by inspectors across all inspection types. 810 This facility has 20% fewer total citations than a typical California assisted living residence (8 vs. CA avg 10).↓ 20% better
Serious citations (Type A) Info Citations that pose an immediate risk to resident health or safety. Type A citations are the most serious and typically require prompt corrective action. 23 This facility has 33% fewer serious citations (type a) than a typical California assisted living residence (2 vs. CA avg 3).↓ 33% better Rank #599 / 1159 Serious citations (Type A) — State benchmarked This home is ranked 599th out of 1159 homes in California for # of serious citations. Shows this facility's # of serious citations compared to the California average among 1159 comparable communities in the ranking pool. Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in California that report data for that category. Facilities without available data are excluded from the ranking.
Moderate citations (Type B) Info Citations that do not pose an immediate risk but still represent a departure from required care or operational standards. 64 This facility has 50% more moderate citations (type b) than a typical California assisted living residence (6 vs. CA avg 4).↑ 50% worse
Citations per inspection Info Average citations per inspection. 0.23.3 This facility has 94% fewer citations per inspection than a typical California assisted living residence (0.2 vs. CA avg 3.3).↓ 94% better

Inspections & Visits Info State inspections evaluate whether the facility meets health and safety standards.

This FacilityCA Averagevs. CA Avg
Total visits Info Combined count of complaint visits, other regulatory visits, and official scheduled inspections. 3616 This facility has 125% more total visits than a typical California assisted living residence (36 vs. CA avg 16).↑ 125% worse
Complaint visits Info On-site visits triggered by formal complaints filed by residents, families, or staff. 1913 This facility has 46% more complaint visits than a typical California assisted living residence (19 vs. CA avg 13).↑ 46% worse Rank #1105 / 1386 Complaint visits — State benchmarked This home is ranked 1105th out of 1386 homes in California for # of complaint visits. Shows this facility's # of complaint visits compared to the California average among 1386 comparable communities in the ranking pool. Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in California that report data for that category. Facilities without available data are excluded from the ranking.
Other visits Info Regulatory visits that are neither routine inspections nor complaint investigations — administrative check-ins, follow-up reviews, licensing-related visits. 117 This facility has 57% more other visits than a typical California assisted living residence (11 vs. CA avg 7).↑ 57% worse
Official inspections Info Routine, scheduled inspections conducted by state regulators to evaluate whether the facility meets federal and state standards. 64 This facility has 50% more official inspections than a typical California assisted living residence (6 vs. CA avg 4).↑ 50% worse
Complaint investigations Info On-site investigations triggered by complaints filed with California regulators. 1710 This facility has 70% more complaint investigations than a typical California assisted living residence (17 vs. CA avg 10).↑ 70% worse

Inspection Reports Summary Info An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

  • The most recent inspection on February 4, 2026 found no immediate health and safety concerns during a complaint-related incident investigation.
  • A May 22, 2025 complaint investigation substantiated a deficiency for failing to maintain an approved feeding assistance policy, delegating feeding to private caregivers contrary to regulations.
  • The record shows recurring issues with care planning and documentation, including a May 2025 finding for failure to conduct reappraisals after significant resident condition changes.
Show Inspection Reports

What does this home offer?

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Pets Allowed

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Room sizes icon

Room Sizes: 306 - 340 / 408 - 483 / 612 sq. ft

Housing options icon
Housing options icon

Housing Options: Studio / 1 Bed / 2 Bed

Building type icon
Building type icon

Building Type: 3-story

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Transportation Services

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Fitness and Recreation

Living Spaces & Floor Plans for Atria Hillcrest

1 Bedroom
2 bedroom
Studio
1 Bedroom

Places of interest near Atria Hillcrest

Address 1.3 miles from city center Info Estimated distance in miles from Thousand Oaks's city center to Atria Hillcrest's address, calculated via Google Maps. — 1.82 miles to nearest hospital (Los Robles Regional Medical Center)

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Compare Assisted Living around Thousand Oaks

Info below is compiled from the CA Dept. of Social Services (CDSS), senior community websites & trusted data sources such as Walk Score & BBB.

Communities are listed from highest to lowest based on our ranking methodology.

Atria Hillcrest
AL
IL
MC
Thousand Oaks (Greenwich Village)
207
Facility 207
CA AVG 104
Rank #145 / 1644
Yes
72
Facility 72
CA AVG 57
Rank #673 / 2087
73
Facility 73
CA AVG 81
Rank #1022 / 1400
6
19
Facility 19
CA AVG 13
Rank #1105 / 1386
2
Facility 2
CA AVG 3
Rank #599 / 1159
40
Facility 40
CA AVG 13
Rank #42 / 1497
 67.1% A+Wg Hillcrest Inn Sh LP And Atria Management Co LLCStudio / 1 Bed / 2 Bed
The Reserve at Thousand Oaks
AL
RC
Thousand Oaks (North Moorpark Road)
170
Facility 170
CA AVG 104
Rank #256 / 1644
Yes
36
Facility 36
CA AVG 57
Rank #1623 / 2087
71
Facility 71
CA AVG 81
Rank #1079 / 1400
4
13
Facility 13
CA AVG 13
Rank #949 / 1386
4
Facility 4
CA AVG 3
Rank #829 / 1159
7
Facility 7
CA AVG 13
Rank #815 / 1497
 80.0% A+Ms. L Community Management LLC/The Reserve Msl LLCStudio / 1 Bed / 2 Bed
Hillcrest Royale
AL
HOS
RC
Thousand Oaks
145
Facility 145
CA AVG 104
Rank #387 / 1644
No
79
Facility 79
CA AVG 57
Rank #450 / 2087
75
Facility 75
CA AVG 81
Rank #973 / 1400
4
3
Facility 3
CA AVG 13
Rank #442 / 1386
9
Facility 9
CA AVG 3
Rank #1029 / 1159
24
Facility 24
CA AVG 13
Rank #266 / 1497
 62.8% A+The Retirement Home, IncStudio / Suite
Sunrise of Westlake Village
AL
MC
Thousand Oaks
124
Facility 124
CA AVG 104
Rank #539 / 1644
Yes
74
Facility 74
CA AVG 57
Rank #597 / 2087
92
Facility 92
CA AVG 81
Rank #308 / 1400
4
3
Facility 3
CA AVG 13
Rank #442 / 1386
1
Facility 1
CA AVG 3
Rank #413 / 1159
21
Facility 21
CA AVG 13
Rank #337 / 1497
 70.2% A+Szr Westlake Village And Sunrise Senior Living MgtStudio / Suite / 1 Bed / 2 Bed
OakView Health Center
AL
MC
NH
SNF
Thousand Oaks (Mountclef Village)
63
Facility 63
CA AVG 104
Rank #1055 / 1644
No
20
Facility 20
CA AVG 57
Rank #1841 / 2087
89
Facility 89
CA AVG 81
Rank #461 / 1400
5
4
Facility 4
CA AVG 13
Rank #526 / 1386
2
Facility 2
CA AVG 3
Rank #599 / 1159
18
Facility 18
CA AVG 13
Rank #431 / 1497
 79.4% A+Oakview Hc LLCPrivate / Semi-Private Rooms
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Financial Assistance for
Assisted Living in California

Atria Hillcrest is located in Thousand Oaks, California.
Here are the financial assistance programs available to residents in California.

Get Financial aid guidance

Multipurpose Senior Services Program

MSSP (Medi-Cal Waiver)

Age 65+
General California resident, Medi-Cal eligible, nursing home risk.
Income Limits (2025) ~$2,829/month 300% FBR, individual
Asset Limits $2,000 (individual), $3,000 (couple).
CA

County-managed; waitlists possible.

Benefits
In-home support (4-6 hours/day) Respite care (14 days/year) Meals (~$6/meal) Transportation (8 trips/month) Care management

In-Home Supportive Services (IHSS)

California IHSS

Age 65+
General California resident, Medicaid-eligible or low-income.
Income Limits ~$1,732/month individual, Medi-Cal threshold
Asset Limits $2,000 individual
CA

Can hire family as caregivers.

Benefits
Personal care (up to 283 hours/month) Homemaker services Respite (varies)

Multipurpose Senior Services Program (MSSP)

CA MSSP

Age 65+
General California resident, Medi-Cal-eligible, nursing home-eligible but community-capable.
Income Limits ~$2,829/month 300% FBR, individual
Asset Limits $2,000 individual
CA

Available in 38 counties; waitlists common.

Benefits
Case management Respite care (up to 10 days/year) Minor home mods (avg. $500) Adult day care (~$50/day)

Property Tax Postponement Program (PTP)

CA PTP

Age 62+
General California resident, own and live in home, 40% equity.
Income Limits (2025) ~$51,500/year household, adjusted annually
Asset Limits Equity-based; no strict asset cap.
CA

Deferred taxes accrue interest (5% as of 2024); repaid upon sale/death.

Benefits
Property tax deferral (avg. $1,000-$3,000/year, varies by county)

Assisted Living Waiver (ALW)

CA ALW

Age 65+ or disabled
General California resident, Medi-Cal-eligible, nursing home-eligible.
Income Limits ~$2,829/month 300% FBR, individual
Asset Limits $2,000 individual
CA

Available in 15 counties (e.g., LA, Sacramento); waitlists common.

Benefits
Personal care in ALFs (5-7 hours/day) Medication management Social services

California CARES Program

CA CARES

Age —
General Caregivers of California residents 60+ needing help with 3+ daily activities; no caregiver age limit.
Income Limits No strict limit; cost-sharing above ~$2,500/month threshold.
Asset Limits Not applicable; need-based.
CA

High demand in urban areas; complements IHSS respite.

Benefits
Respite care (up to 10 days/year) Counseling (4-6 sessions/year) Training (2-3 workshops/year) Supplies (~$200/year)

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Frequently Asked Questions about Atria Hillcrest

What neighborhood is Atria Hillcrest in?

Atria Hillcrest is in the Greenwich Village neighborhood of Thousand Oaks.

Who is the owner of Atria Hillcrest?

Atria Hillcrest is legally operated by Wg Hillcrest Inn Sh LP and Atria Management Co LLC, and administered by Remon Pagels.

Is Atria Hillcrest in a walkable area?

Atria Hillcrest has a walk score of 72. Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.

What is the occupancy rate at Atria Hillcrest?

Atria Hillcrest's occupancy is 67%.

How long has Atria Hillcrest been in business?

Atria Hillcrest has been operating for approximately 40 years, based on available licensing and registration records.

Are pets allowed at Atria Hillcrest?

Yes, Atria Hillcrest allows residents to bring their pets.

Who is the administrator of Atria Hillcrest?

Remon Pagels is the administrator of Atria Hillcrest.

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