Atria Hillcrest

Overview of Atria Hillcrest

Overlooking the beautiful scenery located on Hodencamp Road, Thousand Oaks, CA, Atria Hillcrest is an idyllic senior living community offering various care options including assisted living, independent living, and memory care. The community features cozy and warm floor plans including a studio, one-bedroom, two-bedroom, and shared suite. With a team of dedicated and highly skilled professionals, Atria Hillcrest delivers round-the-clock care and assistance.

Atria Hillcrest is a serene senior living community that provides safe and comfortable accommodations to its residents. Here, they ensure the quality of life of the seniors through the community’s exclusive Engage Life program which allows the seniors to participate in tai chi, discussions of current events, and enjoy the company of other residents. Healthy meals are provided three times every day in the bistro or private dining rooms. Basking in the serenity of the community, Atria Hillcrest ensures relaxing and secure residences.

Facility Direct Line (805) 373-0606

207-bed community

A large-scale community that may provide a wide range of amenities, services, and structured programs.

40 years in operation

A longer operating history, which may indicate experience navigating regulations and delivering ongoing care.

Walk Score: 72 / 100

Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.

BBB Rating: A+ (Not Accredited)

An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
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About this community

Occupancy

Occupancy rate

67%

Lower than the California average: 72.8%

Occupied beds

139 / 207

Average occupied beds in California homes 87 beds

Facility TypeResidential Care Elderly

StatusLicensed

IssuanceApril 20, 1998

CountyVentura

Atria Hillcrest is legally operated by Wg Hillcrest Inn Sh Lp and Atria Management Co Llc, and administered by Remon Pagels.

Staffing

Key information about the people who lead and staff this community.

ContactMs. Raeanne McLaughlin, Executive Director

Since 2021 · 5 years of data 8 citations 36 total visits 19 complaint visits 6 official inspections 17 complaint investigations

Inspection Score

8 points below the California average for assisted living residences (81/100)

Inspection Scorecard This scorecard compares key inspection, citation, and complaint metrics at this facility against the California state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2021 vs. California state average

Overall vs. CA average

Latest Inspection May 5, 2026

Citations Citations are formal regulatory issues recorded during state inspections.	This Facility	CA Average	vs. CA Avg
Total citations Formal regulatory issues recorded by inspectors across all inspection types.	8	10	This facility has 20% fewer total citations than a typical California assisted living residence (8 vs. CA avg 10).↓ 20% better
Serious citations (Type A) Citations that pose an immediate risk to resident health or safety. Type A citations are the most serious and typically require prompt corrective action.	2	3	This facility has 33% fewer serious citations (type a) than a typical California assisted living residence (2 vs. CA avg 3).↓ 33% better Rank #600 / 1164 Serious citations (Type A) — State benchmarked This home is ranked 600th out of 1164 homes in California. Shows this facility's # of serious citations compared to the California average among 1164 comparable communities in the ranking pool. Rankings are based only on facilities in California that report data for that category. Facilities without available data are excluded from the ranking.
Moderate citations (Type B) Citations that do not pose an immediate risk but still represent a departure from required care or operational standards.	6	4	This facility has 50% more moderate citations (type b) than a typical California assisted living residence (6 vs. CA avg 4).↑ 50% worse
Citations per year Average citations per year since 2021.	1.6	2	This facility has 20% fewer citations per year than a typical California assisted living residence (1.6 vs. CA avg 2).↓ 20% better
Citations per inspection Average citations per inspection.	0.2	3.3	This facility has 94% fewer citations per inspection than a typical California assisted living residence (0.2 vs. CA avg 3.3).↓ 94% better

Inspections & Visits State inspections evaluate whether the facility meets health and safety standards.	This Facility	CA Average	vs. CA Avg
Total visits Combined count of complaint visits, other regulatory visits, and official scheduled inspections.	36	16	This facility has 125% more total visits than a typical California assisted living residence (36 vs. CA avg 16).↑ 125% worse
Complaint visits On-site visits triggered by formal complaints filed by residents, families, or staff.	19	13	This facility has 46% more complaint visits than a typical California assisted living residence (19 vs. CA avg 13).↑ 46% worse Rank #1111 / 1397 Complaint visits — State benchmarked This home is ranked 1111th out of 1397 homes in California. Shows this facility's # of complaint visits compared to the California average among 1397 comparable communities in the ranking pool. Rankings are based only on facilities in California that report data for that category. Facilities without available data are excluded from the ranking.
Other visits Regulatory visits that are neither routine inspections nor complaint investigations — administrative check-ins, follow-up reviews, licensing-related visits.	11	7	This facility has 57% more other visits than a typical California assisted living residence (11 vs. CA avg 7).↑ 57% worse
Official inspections Routine, scheduled inspections conducted by state regulators to evaluate whether the facility meets federal and state standards.	6	4	This facility has 50% more official inspections than a typical California assisted living residence (6 vs. CA avg 4).↑ 50% worse
Complaint investigations On-site investigations triggered by complaints filed with California regulators.	17	10	This facility has 70% more complaint investigations than a typical California assisted living residence (17 vs. CA avg 10).↑ 70% worse

Inspection Reports Summary An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

The most recent inspection on February 4, 2026 found no immediate health and safety concerns during a complaint-related incident investigation.
A May 22, 2025 complaint investigation substantiated a deficiency for failing to maintain an approved feeding assistance policy, delegating feeding to private caregivers contrary to regulations.
The record shows recurring issues with care planning and documentation, including a May 2025 finding for failure to conduct reappraisals after significant resident condition changes.

Show Inspection Reports

What does this home offer?

Pets Allowed

Room Sizes: 306 - 340 / 408 - 483 / 612 sq. ft

Housing Options: Studio / 1 Bed / 2 Bed

Building Type: 3-story

Transportation Services

Fitness and Recreation

Living Spaces & Floor Plans for Atria Hillcrest

1 Bedroom

2 bedroom

Studio

1 Bedroom

2.6 miles from city center Estimated distance in miles from Thousand Oaks's city center to Atria Hillcrest's address, calculated via Google Maps. — 1.82 miles to nearest hospital (Los Robles Regional Medical Center)

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The information below is reported by the California Department of Social Services and Department of Public Health.


Atria Hillcrest	AL IL MC	Thousand Oaks (Greenwich Village)	207 Facility 207 CA AVG 103 Rank #144 / 1657	Yes	72 Facility 72 CA AVG 57 Rank #674 / 2092	73 Facility 73 CA AVG 81 Rank #1022 / 1401	6	19 Facility 19 CA AVG 13 Rank #1111 / 1397	2 Facility 2 CA AVG 3 Rank #600 / 1164	40 Facility 40 CA AVG 13 Rank #42 / 1487	67.1% Facility 67.1% CA AVG 74.8% Rank #906 / 1368	A+	Wg Hillcrest Inn Sh LP And Atria Management Co LLC	Studio / 1 Bed / 2 Bed
Belmont Village Senior Living Thousand Oaks	AL MC	Thousand Oaks (North Moorpark Road)	158 Facility 158 CA AVG 103 Rank #310 / 1657	Yes	21 Facility 21 CA AVG 57 Rank #1839 / 2092	66 Facility 66 CA AVG 81 Rank #1218 / 1401	4	13 Facility 13 CA AVG 13 Rank #953 / 1397	8 Facility 8 CA AVG 3 Rank #1015 / 1164	14 Facility 14 CA AVG 13 Rank #511 / 1487	72.2% Facility 72.2% CA AVG 74.8% Rank #791 / 1368	A+	Bmsh I Belmont To Gp LLC And Belmont Three LLC	Studio / 1 Bed
Sage Mountain Senior Living	AL MC RC	Newbury Park	145 Facility 145 CA AVG 103 Rank #388 / 1657	Yes	14 Facility 14 CA AVG 57 Rank #1913 / 2092	59 Facility 59 CA AVG 81 Rank #1301 / 1401	5	53 Facility 53 CA AVG 13 Rank #1360 / 1397	31 Facility 31 CA AVG 3 Rank #1160 / 1164	7 Facility 7 CA AVG 13 Rank #805 / 1487	70.3% Facility 70.3% CA AVG 74.8% Rank #838 / 1368	A+	Sage Mountain Sr. Housing Partners And Agemark Mgmt	Studio / 1 Bed / 2 Bed
Sunrise of Westlake Village	AL MC	Thousand Oaks	124 Facility 124 CA AVG 103 Rank #540 / 1657	Yes	74 Facility 74 CA AVG 57 Rank #598 / 2092	92 Facility 92 CA AVG 81 Rank #308 / 1401	4	3 Facility 3 CA AVG 13 Rank #441 / 1397	1 Facility 1 CA AVG 3 Rank #413 / 1164	21 Facility 21 CA AVG 13 Rank #336 / 1487	70.2% Facility 70.2% CA AVG 74.8% Rank #842 / 1368	A+	Szr Westlake Village And Sunrise Senior Living Mgt	Studio / Suite / 1 Bed / 2 Bed
OakView Health Center	AL MC NH	Thousand Oaks (Mountclef Village)	63 Facility 63 CA AVG 103 Rank #1063 / 1657	No	20 Facility 20 CA AVG 57 Rank #1846 / 2092	89 Facility 89 CA AVG 81 Rank #461 / 1401	5	4 Facility 4 CA AVG 13 Rank #529 / 1397	2 Facility 2 CA AVG 3 Rank #600 / 1164	18 Facility 18 CA AVG 13 Rank #428 / 1487	79.4% Facility 79.4% CA AVG 74.8% Rank #608 / 1368	A+	Oakview Hc LLC	Private / Semi-Private Rooms

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Multipurpose Senior Services Program

MSSP (Medi-Cal Waiver)

Age 65+

General California resident, Medi-Cal eligible, nursing home risk.

Income Limits (2025) ~$2,829/month 300% FBR, individual

Asset Limits $2,000 (individual), $3,000 (couple).

County-managed; waitlists possible.

Benefits

In-home support (4-6 hours/day) Respite care (14 days/year) Meals (~$6/meal) Transportation (8 trips/month) Care management

In-Home Supportive Services (IHSS)

California IHSS

Age 65+

General California resident, Medicaid-eligible or low-income.

Income Limits ~$1,732/month individual, Medi-Cal threshold

Asset Limits $2,000 individual

Can hire family as caregivers.

Benefits

Personal care (up to 283 hours/month) Homemaker services Respite (varies)

Multipurpose Senior Services Program (MSSP)

CA MSSP

Age 65+

General California resident, Medi-Cal-eligible, nursing home-eligible but community-capable.

Income Limits ~$2,829/month 300% FBR, individual

Asset Limits $2,000 individual

Available in 38 counties; waitlists common.

Benefits

Case management Respite care (up to 10 days/year) Minor home mods (avg. $500) Adult day care (~$50/day)

Property Tax Postponement Program (PTP)

CA PTP

Age 62+

General California resident, own and live in home, 40% equity.

Income Limits (2025) ~$51,500/year household, adjusted annually

Asset Limits Equity-based; no strict asset cap.

Deferred taxes accrue interest (5% as of 2024); repaid upon sale/death.

Benefits

Property tax deferral (avg. $1,000-$3,000/year, varies by county)

Assisted Living Waiver (ALW)

CA ALW

Age 65+ or disabled

General California resident, Medi-Cal-eligible, nursing home-eligible.

Income Limits ~$2,829/month 300% FBR, individual

Asset Limits $2,000 individual

Available in 15 counties (e.g., LA, Sacramento); waitlists common.

Benefits

Personal care in ALFs (5-7 hours/day) Medication management Social services

California CARES Program

CA CARES

Age —

General Caregivers of California residents 60+ needing help with 3+ daily activities; no caregiver age limit.

Income Limits No strict limit; cost-sharing above ~$2,500/month threshold.

Asset Limits Not applicable; need-based.

High demand in urban areas; complements IHSS respite.

Benefits

Respite care (up to 10 days/year) Counseling (4-6 sessions/year) Training (2-3 workshops/year) Supplies (~$200/year)

What neighborhood is Atria Hillcrest in?

Atria Hillcrest is in the Greenwich Village neighborhood of Thousand Oaks.

Who is the owner of Atria Hillcrest?

Atria Hillcrest is legally operated by Wg Hillcrest Inn Sh Lp and Atria Management Co Llc, and administered by Remon Pagels.

Is Atria Hillcrest in a walkable area?

Atria Hillcrest has a walk score of 72. Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.

What is the occupancy rate at Atria Hillcrest?

Atria Hillcrest's occupancy is 67%.

Who is the administrator of Atria Hillcrest?

Remon Pagels is the administrator of Atria Hillcrest.

How many beds does Atria Hillcrest have?

Atria Hillcrest has 207 beds.

Has Atria Hillcrest had any recent citations?

Atria Hillcrest has had 9 recently reported citations.

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Overview of Atria Hillcrest

About this community

Occupancy

License Details

Ownership & Operating Entity

Staffing

Leadership

Contact Atria Hillcrest

Inspection History

Inspection Scorecard This scorecard compares key inspection, citation, and complaint metrics at this facility against the California state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Citations Citations are formal regulatory issues recorded during state inspections.

Inspections & Visits State inspections evaluate whether the facility meets health and safety standards.

Inspection Reports Summary An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

What does this home offer?

Living Spaces & Floor Plans for Atria Hillcrest

1 Bedroom

2 bedroom

Studio

1 Bedroom

Places of interest near Atria Hillcrest

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Compare Assisted Living around Thousand Oaks

Financial Assistance for Assisted Living in California

Multipurpose Senior Services Program

In-Home Supportive Services (IHSS)

Multipurpose Senior Services Program (MSSP)

Property Tax Postponement Program (PTP)

Assisted Living Waiver (ALW)

California CARES Program

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