What government services provide money for senior housing?

Several government programs offer financial assistance for senior housing in various countries, focusing on the United States for a broad overview: Medicaid: Medicaid is a state and federally funded program that can cover the costs of nursing home care for those who meet eligibility criteria, including income and asset limits. Some states also offer Medicaid waivers that help pay for home and community-based services to prevent or delay nursing home placement. Medicare: Medicare, primarily a health insurance program for people aged 65 and over, does not cover long-term housing costs. However, it can cover short-term stays in a skilled nursing facility under specific conditions following a hospital stay. Section 202 Supportive Housing for the Elderly Program: This program provides housing for low-income seniors. It offers rental assistance and access to supportive services, such as cleaning, cooking, and transportation. Low-Income Housing Tax Credit (LIHTC) Properties: While not a direct subsidy, LIHTC encourages developers to create affordable housing. Seniors with low incomes can find reduced-rent apartments through this program. State and Local Programs: Many states, counties, and cities offer their own programs to assist seniors with housing costs. These can include property tax relief programs, rental assistance programs, and programs that offer affordable senior housing options. Veterans Affairs (VA): The VA offers several programs for veterans, including the Aid and Attendance benefit, which provides monthly payments to veterans who require the aid of another person, or are housebound, to help cover the cost of care in homes, nursing homes, and assisted living facilities. Social Security: While Social Security primarily provides retirement income, for many seniors, these benefits are a crucial part of their budget, including housing costs.

How do you pick the homes you recommend?

Before recommending homes, we conduct a thorough evaluation on crucial factors that define a senior home such as the quality of care they provide, the reputation of the organization, and a comprehensive review of community testimonials as well. Every detail is assessed to assure that seniors are offered not just senior care options, but trustworthy homes where they can experience the care that they deserve.

Do you help families that need Medicaid?

Yes. Assisting families who need Medicaid is important to us as it plays a crucial role in offering financial support to seniors confronting economic challenges. We would like to keep essential healthcare services accessible to all community members, irrespective of one’s financial circumstances.

How much does this service cost?

We extend our services at no cost, ensuring that families and seniors can benefit from tailored assistance in their search for care and home options. Our ability to offer personalized guidance without charge to families and seniors is made possible through the support and funding from the communities with which we team up.

What services do you offer?

Finding and ranking the best assisted living facilities Finding and ranking the best nursing homes Finding and ranking the best memory care facilities Our concierge service helps seniors move into the perfect home for them Helping seniors use medicare, medicaid, and other government programs to pay for their homes Helping seniors avoid senior homes that have bad service or fraud Helping seniors avoid senior homes that have bad service or fraud Autobiography & Family History Writing + Research Senior-focused concierge medicine Senior-focused nutritionist Senior-focused personal training Memory care specialists Custom wheelchairs at all price points. Custom hearing aids Cosmetic skincare + dermatology Companionship: We offer in-person and virtual companionship services. Someone engaging to hang out with or talk to on video chat. Senior housing concierge. Our service finds the best senior living options based on your needs, income, and personality.

Independent Living in Winston-Salem

CMS overall rating

Arbor Acres

1240 Arbor Rd, Winston-Salem, NC 27104 View map

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Overview of Arbor Acres

Situated in the heart of Winston-Salem, North Carolina, Arbor Acres is a distinguished continuing care retirement community. This tranquil haven provides a spectrum of living options, spanning independent living, assisted care, memory care, and skilled nursing, designed to cater to diverse senior needs.

Within the rare and beautiful setting of Arbor Acres, residents find a place to reside and a canvas where purpose, creativity, and motivation flourish. Life at Arbor Acres shines brilliantly, fostering an environment where friendships blossom and the art of living is embraced. All are welcome to experience the exceptional lifestyle offered at Arbor Acres, where each resident is invited to savor the richness of their journey in this vibrant and thriving community.

(866) 658-2724 info@arboracres.org

Managed by Bert Sanders

Healthcare Administrator

Bert Sanders serves as the Healthcare Administrator at Arbor Acres since 2024. He oversees healthcare operations ensuring quality and compassionate care for residents, contributing to the community's commitment to well-being and support.

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Overall rating

5/5

North Carolina average: 3.0/5

Health Inspection

5/5

North Carolina average: 3.4/5

Staffing

5/5

North Carolina average: 3.3/5

Quality Measures

4/5

North Carolina average: 3.6/5

Nursing care per resident

9h 19m per day

This home provides 90% more nursing time per resident than the North Carolina average.

North Carolina average: 4h 55m per day

Capacity and availability

Medium-capacity home

Offers a balance of services and community atmosphere.

Total beds 189

This home usually has limited availability

Occupancy is moderate, suggesting balanced demand.

89.7%

TYPE OF STAY

Primarily short stays

Residents typically stay for brief periods, with frequent admissions and discharges throughout the year.

Might be optimal for

Post-acute recovery Temporary care Transitional stays

How we assess these insights Show admissions and discharges

Breakdown by payment type

Medicare

32% of new residents, usually for short-term rehab.

Typical stay 11 days

Private pay

68% of new residents, often for short stays.

Typical stay 1 - 2 years

Finances and operations

Home revenue

$52.7M

Surplus of revenue

$5.1M

Voluntary non-profit community Operated by a church.

Home revenue

$52.7M

Surplus of revenue

$5.1M

Payroll costs

$17.0M

32.3% of revenue

Other operating costs

$30.5M

Total costs $47.6M

46 years in operation

A longer operating history, which may indicate experience navigating regulations and delivering ongoing care.

Walk Score: 20 / 100

Car-dependent. Most errands require a car, with limited nearby walkable options.

About this community

Staffing

Key information about the people who lead and staff this community.

ContactMr. David Matthews, CFO

Skilled Nursing

Specific ProgramsIndependent Living, Homes, Apartments, Advantage Program, Living with Assistance, Continuing Care, Assisted Living Care, Skilled Nursing Care, Memory Care, Fountain Hill Home Care, Lifestyle, Dining, Arts, Wellness, Living Artfully

What does this home offer?

Housing Options: Studio / 1 Bed

Building Type: Two-story

Transportation Services

Fitness and Recreation

Types of Care at Arbor Acres

Independent Living Assisted Living Memory Care Nursing Home

Inspections

Total health inspections 1

State average 4

Last Health inspection on Nov 2022

Total health citations 1

State average 20.9

Citations per inspection

State average 4.99

Health citations are formal notices following inspections when they fail to comply with safety and care standards.

All 1 citation resulted from standard inspections.

Breakdown of citation severity (last 3 years)

Critical Health citations 0

100% better than State average

State average: 1.3

Serious Health citations 0

100% better than State average

State average: 0.9

0 critical citations State average: 1.3

0 serious citations State average: 0.9

1 moderate citation State average: 17.1

0 minor citations State average: 1.6

Citations history (last 3 years)

Infection Control moderate citation Nov 09, 2022

Corrected

Compare Independent Living around Winston-salem

Filter by care type

Arbor Acres

Winston-Salem

189

89.7%

Studio / 1 Bed

Holiday Creekside Terrace

Winston-Salem

Yes

Studio / 1 Bed / 2 Bed

Holiday Forsyth Court

Winston-Salem

A+

Studio / 1 Bed / 2 Bed

Arbor Ridge at Stanleyville

Winston-Salem

Yes

Studio / 1 Bed

Harmony at Brookberry Farm

Winston-Salem

Yes

Studio / 1 Bed / 2 Bed

Arbor Acres

Type of care: AL IL MC NH

Community: Winston-Salem

Bed Count: 189

Pets Allowed: No

Bed Options: Studio / 1 Bed

Holiday Creekside Terrace

Type of care: IL

Community: Winston-Salem

Pets Allowed: Yes

Bed Options: Studio / 1 Bed / 2 Bed

Holiday Forsyth Court

Type of care: IL

Community: Winston-Salem

Pets Allowed: No

Bed Options: Studio / 1 Bed / 2 Bed

Arbor Ridge at Stanleyville

Type of care: IL

Community: Winston-Salem

Pets Allowed: Yes

Bed Options: Studio / 1 Bed

Harmony at Brookberry Farm

Type of care: AL IL

Community: Winston-Salem

Pets Allowed: Yes

Bed Options: Studio / 1 Bed / 2 Bed

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Total staff 98

Employees 78

Contractors 20

Staff to resident ratio 24.50:1

1223% better than North Carolina average

North Carolina average ratio: 1.85:1

Avg staff/day 24

Average shift 1.8 hours

78% worse than North Carolina average

North Carolina average: 8 hours

Total staff hours (quarter) 3,923

Nursing staff breakdown

Total count 3

0.7 hours

No contractors work on this role.

Total count 14

4.4 hours

No contractors work on this role.

Total count 47

4.1 hours

This role is partially covered by contractors.

Contractor staffing

333 contractor hours this quarter

Respiratory Therapy Technician: 5 Speech Language Pathologist: 4 Certified Nursing Assistant: 3 Physical Therapy Aide: 2 Qualified Social Worker: 2 Physical Therapy Assistant: 2 Medical Director: 1 Occupational Therapy Assistant: 1

Staff by category


Certified Nursing Assistant	44	3	47	2,015	91	100%	4.1
Licensed Practical Nurse	14	0	14	822	91	100%	4.4
Clinical Nurse Specialist	8	0	8	296	82	90%	0.8
RN Director of Nursing	3	0	3	159	46	51%	2
Speech Language Pathologist	0	4	4	114	66	73%	0.6
Other Dietary Services Staff	2	0	2	99	77	85%	0.8
Nurse Practitioner	1	0	1	75	65	71%	1.2
Mental Health Service Worker	1	0	1	70	65	71%	1.1
Respiratory Therapy Technician	0	5	5	59	67	74%	0.4
Physical Therapy Assistant	0	2	2	51	67	74%	0.5
Qualified Social Worker	0	2	2	45	62	68%	0.7
Physical Therapy Aide	0	2	2	41	55	60%	0.7
Administrator	1	0	1	36	63	69%	0.6
Occupational Therapy Aide	1	0	1	33	56	62%	0.6
Registered Nurse	3	0	3	4	6	7%	0.7
Occupational Therapy Assistant	0	1	1	2	6	7%	0.4
Medical Director	0	1	1	2	28	31%	0.1

47 Certified Nursing Assistant

% of Days 100%

14 Licensed Practical Nurse

% of Days 100%

8 Clinical Nurse Specialist

% of Days 90%

3 RN Director of Nursing

% of Days 51%

4 Speech Language Pathologist

% of Days 73%

2 Other Dietary Services Staff

% of Days 85%

1 Nurse Practitioner

% of Days 71%

1 Mental Health Service Worker

% of Days 71%

5 Respiratory Therapy Technician

% of Days 74%

2 Physical Therapy Assistant

% of Days 74%

2 Qualified Social Worker

% of Days 68%

2 Physical Therapy Aide

% of Days 60%

1 Administrator

% of Days 69%

1 Occupational Therapy Aide

% of Days 62%

3 Registered Nurse

% of Days 7%

1 Occupational Therapy Assistant

% of Days 7%

1 Medical Director

% of Days 31%

View All Staffing Data

Total census

4 residents

Residents by payment source

Medicare

2 residents (50%)

Private pay or other

2 residents (50%)

Programs & Services

Residents' Group

Residents meet regularly to discuss policies, care quality, and activities

CCRC

Part of a Continuing Care Retirement Community offering multiple care levels

Active Resident Council

Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.

Short-stay resident measures

Pneumococcal Vaccine 93.7%

17% better than North Carolina average

North Carolina average: 79.9%

Antipsychotic medication increase 0.0%

100% better than North Carolina average

North Carolina average: 1.5%

Influenza Vaccine 91.8%

18% better than North Carolina average

North Carolina average: 78.1%

Financial Trends

Historical financial and operational data for Arbor Acres based on CMS SNF Cost Reports.

Occupancy Rate 89.7% ↑ 8.6pp vs 2022

Net Income $5.1M ↑ ~$1.2M vs 2022

Total Payroll $21.2M ↑ ~$2.9M vs 2022

Profit Margin 11.3% ↑ 0.4pp vs 2022

Loading trend charts...

Metric	2018	2020	2021	2022	2023
Occupancy %	90.7%	87.2%	82.6%	81.0%	89.7%
Beds	189	189	189	189	189
Net Income	-$144,685	$2,712,358	$4,842,698	$3,890,747	$5,138,742
Gross Revenue	$33,334,879	$34,272,294	$33,626,975	$35,892,823	$45,501,114
Operating Expenses	$33,150,289	$35,239,484	$36,525,204	$38,140,908	$43,878,566
Net Patient Revenue	$31,520,117	$32,549,855	$32,342,716	$33,924,405	$41,809,983
Total Payroll	$15,715,738	$17,096,503	$17,105,995	$18,222,074	$21,158,120
Profit Margin %	-0.4%	7.9%	14.4%	10.8%	11.3%
Medicare %	0.9%	1.1%	0.8%	0.8%	0.9%
Medicaid %	0.0%	0.0%	0.0%	0.0%	0.0%
Private %	99.1%	98.9%	99.2%	99.2%	99.1%
Revenue/Day	$504	$540	$567	$607	$676
Cost/Day	$530	$584	$641	$682	$709
Avg Length of Stay	190.1 days	309.1 days	208.6 days	194.6 days	198.4 days

Guides for Better Senior Living

Care Cost Calculator: See Prices in Your Area

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Understanding Senior Living Costs: Pricing Models, Discounts & Financial Assistance

Community Alternatives Program for Disabled Adults

NC Medicaid CAP/DA

General: Age 65+ or disabled, North Carolina resident, Medicaid- eligible, nursing home-level care need.

Income Limits (2025): ~$2,829/month (300% FBR, individual).

Asset Limits: $2,000 (individual), $3,000 (couple).

NC Specifics: High demand; waitlists common in urban areas.

North Carolina Senior Care Options

NC SCO (via NFCSP)

General: Caregiver of someone 60+ (or with dementia), North Carolina resident.

Income Limits: No strict limit; prioritizes low-income.

Asset Limits: Not applicable.

NC Specifics: Limited slots; rural/urban balance.

Program of All-Inclusive Care for the Elderly (PACE)

North Carolina PACE (e.g., PACE of the Triad)

General: Age 55+, NC resident (specific counties), NFLOC, safe with PACE support.

Income Limits (2025): ~$2,829/month (Medicaid-eligible); private pay option available.

Asset Limits: $2,000 (individual), $3,000 (couple) for Medicaid enrollees.

NC Specifics: Available in 10+ counties (e.g., Guilford, Wake); multiple providers (e.g., PACE of the Southern Piedmont).

In-Home Aide Services

North Carolina In-Home Aide Services

General: Age 60+, NC resident, unable to perform 1+ ADL, at risk of nursing home placement.

Income Limits (2025): No strict cap; prioritizes low-income (~$24,980/year).

Asset Limits: Not assessed; need-based.

NC Specifics: Family can be aides; varies by county funding.

Medicare Savings Program (MSP)

North Carolina Medicare Savings Program

General: Age 65+ or disabled, NC resident, Medicare Part A/B.

Income Limits (2025): ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.

Asset Limits: $9,430 (individual), $14,130 (couple).

NC Specifics: Three tiers; no waitlist; includes Extra Help for Part D.

Low-Income Energy Assistance Program (LIHEAP)

North Carolina LIHEAP

General: Age 60+ prioritized, NC resident, low-income household.

Income Limits (2025): ~$3,970/month (individual, 185% FPL).

Asset Limits: Not assessed; income-focused.

NC Specifics: Covers oil, gas, electric; emergency aid via Crisis Intervention Program (CIP).

Senior Community Service Employment Program (SCSEP)

North Carolina SCSEP

General: Age 55+, unemployed, low-income, NC resident.

Income Limits (2025): ~$1,983/month (125% FPL).

Asset Limits: Not specified; income-focused.

NC Specifics: Priority for veterans, rural residents; AARP partnership.

VA Aid and Attendance (A&A) and Housebound Benefits

North Carolina VA Aid and Attendance/Housebound

General: Age 65+ or disabled veteran/spouse, NC resident, wartime service, need for ADL help (A&A) or homebound.

Income Limits (2025): Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.

Asset Limits: ~$155,356 (net worth limit).

NC Specifics: High veteran demand in rural/urban areas.

Urgent Repair Program (URP)

North Carolina Urgent Repair Program

General: Age 60+ prioritized, NC resident, homeowner, low-income.

Income Limits (2025): ~$30,258/year (50% AMI, varies by county).

Asset Limits: Not strictly assessed; home value considered.

NC Specifics: Forgivable at $2,000/year; statewide via local partners.

State/County Special Assistance (SA)

North Carolina Special Assistance

General: Age 65+ (or disabled), NC resident, in licensed adult care home, low-income.

Income Limits (2025): ~$1,255/month (individual, 100% FPL); varies by facility rate.

Asset Limits: $2,000 (individual).

NC Specifics: Covers assisted living; counties supplement state funds.

Independent Living in Winston-Salem

Arbor Acres

Independent Living in Winston-Salem

Arbor Acres

Managed by Bert Sanders

Quality ratings

Nursing care per resident

Capacity and availability

Medium-capacity home

This home usually has limited availability

Who this home usually serves

Primarily short stays

Breakdown by payment type

Medicare

Private pay

Finances and operations

About this community

Staffing

Leadership

Staffing & Medical

Amenities & Lifestyle

What does this home offer?

Types of Care at Arbor Acres

Contact Arbor Acres

Health Inspection History

Inspections

Breakdown of citation severity (last 3 years)

Citations history (last 3 years)

Compare Independent Living around Winston-salem The information below is reported by the North Carolina Department of Health and Human Services, Division of Health Service Regulation.

Places of interest near Arbor Acres

Calculate Travel Distance to Arbor Acres

Staffing Data (Q2 2025)

Nursing staff breakdown

Registered Nurse

Licensed Practical Nurse

Certified Nursing Assistant

Contractor staffing

Staff by category

47 Certified Nursing Assistant

14 Licensed Practical Nurse

8 Clinical Nurse Specialist

3 RN Director of Nursing

4 Speech Language Pathologist

2 Other Dietary Services Staff

1 Nurse Practitioner

1 Mental Health Service Worker

5 Respiratory Therapy Technician

2 Physical Therapy Assistant

2 Qualified Social Worker

2 Physical Therapy Aide

1 Administrator

1 Occupational Therapy Aide

3 Registered Nurse

1 Occupational Therapy Assistant

1 Medical Director

Facility Characteristics

Residents by payment source

Programs & Services

Residents' Group

CCRC

Active Resident Council

Quality of care over time

Short-stay resident measures

Financial Trends

Occupancy Rate

Financial Performance

Payroll & Labor Costs

Payer Mix

Revenue vs Cost Per Patient Day

Guides for Better Senior Living

Financial Aid for North Carolina Seniors

Community Alternatives Program for Disabled Adults

North Carolina Senior Care Options

Program of All-Inclusive Care for the Elderly (PACE)

In-Home Aide Services

Medicare Savings Program (MSP)

Low-Income Energy Assistance Program (LIHEAP)

Senior Community Service Employment Program (SCSEP)

VA Aid and Attendance (A&A) and Housebound Benefits

Urgent Repair Program (URP)

Compare Independent Living around Winston-salem