Ohio Living Swan Creek

Nursing Home, Assisted Living, Independent Living & Nursing Care · Toledo, OH

CMS overall rating

5916 Cresthaven Ln, Toledo, OH 43614 View map

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Ohio Living Swan Creek accepts Medicare, Medicaid, and private pay.

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Ohio Living Swan Creek accepts Medicare, Medicaid, and private pay.

Overview of Ohio Living Swan Creek

Tucked away in the quiet area in Lucas County, Toledo, Ohio, Ohio Living Swan Creek is a charming senior living community offering independent living, assisted living, rehabilitation and skilled care. Residents feel at home in luxurious three-bedroom villas, one-bedroom, and studio apartments designed for sophisticated living with expansive spaces and high-end finishes that cater to their every need. The community provides individualized care plans tailored to residents’ individual needs, encompassing assistance with daily activities, medication management, and regular health assessments.

The community also offers top-notch rehabilitation and skilled care services designed to help residents achieve optimal recovery and maintain their highest level of functioning. An array of social activities, fitness, and wellness programs are available to make residents’ days as full and productive as possible. Meals and menus are made to cater to residents’ preferences and dietary needs, providing them with the sustenance they need to stay energized and healthy. With 24-hour emergency, safety and security systems, round-the-clock nursing services, and a wide array of supportive services like laundry and housekeeping, residents are guaranteed to live a comfortable and convenient retirement life.

Facility Direct Line (419) 865-4445

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Staffing hours breakdown

Hours per resident per day — compared to state averages

Total nursing care / resident

5h 4m per day

vs avg

1 of 6 metrics below state avg

Standout metric Registered Nurse (RN) is +80% above state avg

Staff type	Hours / Day / Resident	vs state avg
Registered Nurse (RN) RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.	1h 8m per day	▲ 80% State avg: 38m per day · National avg: 41m per day
LPN / LVN Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.	1h 9m per day	▲ 18% State avg: 58m per day · National avg: 52m per day
Nurse Aide Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.	2h 27m per day	▲ 14% State avg: 2h 8m per day · National avg: 2h 21m per day
Weekend Total Nursing Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.	3h 44m per day	▲ 14% State avg: 3h 17m per day · National avg: 3h 26m per day
Physical Therapist Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.	2m per day	▼ 20% State avg: 3m per day · National avg: 4m per day
Weekend RN Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.	32m per day	▲ 29% State avg: 25m per day · National avg: 29m per day

Capacity and availability

95 days

33-bed community

A moderately sized community that may balance personal attention with shared amenities and social activities.

Walk Score: 28 / 100

Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.

About this community

Occupancy

Occupancy rate

85%

Higher than the Ohio average: 78.7%

Occupied beds

28 / 33

Average occupied beds in Ohio homes 72 beds

Facility TypeResidential Care Facility

StatusActive

CountyLucas

CMS Certification Number365996

Grab Bars

Safety FeaturesOn-site security team monitors the grounds 24/7.

Policies

No pets allowed

No Smoking

No Alcohol

Rehabilitation Services

Respite Care

Short-Term Rehab

24-Hour Staffing

Email tphillips@ohioliving.org

Fax(419) 865-1194

Wellness Center

Exercise Classes

Theater

Tech Center

Library

Card Room

Wood Shop

Outdoor Spaces

Pet-Friendly Environment

Concierge Services

Since 2018 · 8 years of data 20 citations

Inspection Scorecard This scorecard compares key inspection, citation, and complaint metrics at this facility against the Ohio state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2018 vs. Ohio state average

Overall vs. OH average

Latest Inspection June 2, 2025

Citations Citations are formal regulatory issues recorded during state inspections.	This Facility	OH Average	vs. OH Avg
Total citations Formal regulatory issues recorded by inspectors across all inspection types.	20	2	This facility has 900% more total citations than a typical Ohio assisted living residence (20 vs. OH avg 2).↑ 900% worse
Citations per year Average citations per year since 2018.	2.5	0.3	This facility has 733% more citations per year than a typical Ohio assisted living residence (2.5 vs. OH avg 0.3).↑ 733% worse

Inspection Reports Summary An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

August 27, 2025 complaint investigation found three deficiencies causing actual harm, including failure to provide timely treatment after a fall, pressure ulcer prevention, and incontinence care.
April 29, 2024 complaint investigation identified three catheter care deficiencies, including failure to follow physician orders, document urine output, and use barrier precautions.
May 4, 2023 routine inspection cited eight deficiencies across communication, nutrition, fall prevention, pressure ulcer care, incontinence care, and sanitation.

Show Inspection Reports

Average score

76 / 100

Ohio average: 86 / 100

2022 – 2023 Period

Care and services

63 / 100

Ohio average: 89 / 100

Environment

92 / 100

Ohio average: 95 / 100

Moving in

70 / 100

Ohio average: 82 / 100

Facility culture

75 / 100

Ohio average: 86 / 100

Caregivers

82 / 100

Ohio average: 89 / 100

Spending time

72 / 100

Ohio average: 80 / 100

Meals and dining

76 / 100

Ohio average: 81 / 100

Average score

69 / 100

Ohio average: 77 / 100

Latest survey results

Care and services

75 / 100

Ohio average: 80 / 100

Environment

75 / 100

Ohio average: 78 / 100

Moving in

74 / 100

Ohio average: 85 / 100

Facility culture

70 / 100

Ohio average: 78 / 100

Caregivers

72 / 100

Ohio average: 78 / 100

Spending time

57 / 100

Ohio average: 68 / 100

Meals and dining

64 / 100

Ohio average: 67 / 100

How often family visits residents at Ohio Living Swan Creek

Profile of respondents of this survey

Daily 5.6

Several times a week 33.3

Once a week 38.9

Two to three times a month 11.1

Once a month 5.6

Few times a year 5.6

Inspections since 2018

Total health inspections 7

State average N/A

Last Health inspection on Aug 2025

Total health citations

State average N/A

Citations per inspection

2.86

State average N/A

Health citations are formal notices following inspections when they fail to comply with safety and care standards.

12 of 20 citations resulted from standard inspections; and 8 of 20 resulted from complaint investigations.

Breakdown of citation severity (last 8 years)

Critical health citations

In line with State average

State average: N/A

Serious health citations

In line with State average

State average: N/A

0 critical citations State average: N/A

2 serious citations State average: N/A

17 moderate citations State average: N/A

1 minor citation State average: N/A

Citations history (last 8 years)

Quality of Care serious citation Aug 27, 2025

Corrected

Quality of Care moderate citation Aug 27, 2025

Corrected

Quality of Care moderate citation Aug 27, 2025

Infection Control moderate citation Apr 29, 2024

Corrected

Total staff 78

Employees 53

Contractors 25

Staff to resident ratio 2.52 : 1

0% compared with State average

State average ratio: 0 : 0

Avg staff/day 25

Average shift 6.8 hours

0% compared with State average

State average: 0 hours

Total staff hours (quarter) 15,748

Nursing staff breakdown

7.6 hours

8.3 hours

7.7 hours

Contractor staffing

1,204 contractor hours this quarter

Speech Language Pathologist: 9 Physical Therapy Aide: 5 Respiratory Therapy Technician: 5 Physical Therapy Assistant: 4 Qualified Social Worker: 1 Occupational Therapy Assistant: 1

Staff by category


Certified Nursing Assistant	28	0	28	7,042	92	100%	7.7
Licensed Practical Nurse	11	0	11	2,798	92	100%	8.3
Registered Nurse	7	0	7	1,724	92	100%	7.6
Clinical Nurse Specialist	2	0	2	1,058	72	78%	7.9
Nurse Practitioner	1	0	1	504	63	68%	8
Physical Therapy Aide	0	5	5	499	85	92%	3.9
RN Director of Nursing	1	0	1	496	62	67%	8
Administrator	1	0	1	464	58	63%	8
Speech Language Pathologist	0	9	9	352	77	84%	3.7
Mental Health Service Worker	1	0	1	342	57	62%	6
Physical Therapy Assistant	0	4	4	121	59	64%	1.9
Dietitian	1	0	1	116	58	63%	2
Respiratory Therapy Technician	0	5	5	115	49	53%	2.2
Qualified Social Worker	0	1	1	91	66	72%	1.4
Occupational Therapy Assistant	0	1	1	26	20	22%	1.3

28 Certified Nursing Assistant

% of Days 100%

11 Licensed Practical Nurse

% of Days 100%

7 Registered Nurse

% of Days 100%

2 Clinical Nurse Specialist

% of Days 78%

1 Nurse Practitioner

% of Days 68%

5 Physical Therapy Aide

% of Days 92%

1 RN Director of Nursing

% of Days 67%

1 Administrator

% of Days 63%

9 Speech Language Pathologist

% of Days 84%

1 Mental Health Service Worker

% of Days 62%

4 Physical Therapy Assistant

% of Days 64%

1 Dietitian

% of Days 63%

5 Respiratory Therapy Technician

% of Days 53%

1 Qualified Social Worker

% of Days 72%

1 Occupational Therapy Assistant

% of Days 22%

View All Staffing Data

No penalties in the past 3 years

No civil money penalties or payment denials were reported in the last 3 years.

High-risk clinical events score 3.0

48% better than State average

State average: 5.8

Functional decline score 15.1

19% worse than State average

State average: 12.7

Long-stay resident measures

Significantly above average State avg: 4.7

Need for Help with Daily Activities Increased 9.4%

37% worse than State average

State average: 6.8%

Low Risk Residents with Bowel/Bladder Incontinence 20.8%

5% better than State average

State average: 22.0%

Falls with Major Injury 1.1%

67% better than State average

State average: 3.4%

High Risk Residents with Pressure Ulcers 1.5%

60% better than State average

State average: 3.9%

Urinary Tract Infection 2.3%

316% worse than State average

State average: 0.5%

Lost Too Much Weight 0.0%

100% better than State average

State average: 6.2%

Depressive Symptoms 6.7%

72% better than State average

State average: 24.0%

Antipsychotic Use 4.6%

46% better than State average

State average: 8.4%

Pneumococcal Vaccine 96.6%

5% better than State average

State average: 92.4%

Influenza Vaccine 88.9%

6% worse than State average

State average: 94.5%

Short-stay resident measures

Significantly above average State avg: 2.4

Pneumococcal Vaccine 80.8%

In line with State average

State average: 78.0%

Antipsychotic medication increase 0.0%

100% better than State average

State average: 1.3%

Influenza Vaccine 85.5%

13% better than State average

State average: 75.6%

Re-hospitalized after SNF stay 30.9%

23% worse than State average

State average: 25.1%

Emergency department visits 8.4%

33% better than State average

State average: 12.5%

Falls with major injury 2.9%

282% worse than State average

State average: 0.8%

Ability to care for self at discharge 59.1%

10% better than State average

State average: 53.7%

Successful return to home or community 65.7%

30% better than State average

State average: 50.6%

Breakdown by payment type

Medicare

24% of new residents, usually for short-term rehab.

Typical stay 1 - 2 months

Private pay

74% of new residents, often for short stays.

Typical stay 2 - 3 months

Medicaid

3% of new residents, often for long-term daily care.

Typical stay 2 - 3 years

Total residents 31

Medicare

22.6% of residents

Medicaid

22.6% of residents

Private pay or other

54.8% of residents

Programs & Services

Residents Group

Residents meet regularly to discuss policies, care quality, and activities

Clinical Research

Conducts clinical research trials to develop and test new treatments

CCRC

Part of a Continuing Care Retirement Community offering multiple care levels

Active Resident Council

Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.

Financial Trends

Historical financial and operational data for Ohio Living Swan Creek from 2012–2024, based on CMS SNF Cost Reports.

Occupancy Rate 90.4% ↑ 5.2pp vs 2023

Net Patient Income -$476.1K ↓ ~$182.2K vs 2023

Payroll Costs $2.3M ↓ ~$79.6K vs 2023

Operating Margin -11.0% ↓ 3.8pp vs 2023

Metric	2012	2013	2014	2015	2016	2017	2018	2019	2020	2021	2022	2023	2024
Occupancy %	172.5%	160.9%	85.9%	94.9%	95.4%	86.7%	87.7%	87.6%	91.7%	87.3%	84.9%	85.2%	90.4%
Beds	77	79	78	77	32	32	33	34	34	34	34	34	33
Net Income	$27,519	$16,231	-$252,910	-$228,515	-$192,977	$168,040	$114,469	-$83,071	-$30,990	-$166,603	-$837,728	-$221,193	-$476,079
Gross Revenue	$10,312,797	$10,688,021	$7,024,655	$7,313,689	$4,913,616	$4,669,434	$5,252,996	$5,399,015	$5,352,423	$5,464,753	$5,591,850	$5,300,072	$5,520,341
Operating Expenses	$9,912,713	$10,207,781	$6,675,811	$6,532,162	$3,934,727	$3,392,191	$3,669,062	$3,955,748	$3,895,236	$4,305,811	$4,829,252	$4,323,698	$4,789,194
Net Patient Income	$55,600	$6,242	-$287,700	-$162,018	-$216,268	$138,702	$63,806	-$105,379	-$76,440	-$472,164	-$907,053	-$293,845	-$476,079
Net Patient Revenue	$9,968,313	$10,214,023	$6,388,111	$6,370,144	$3,718,459	$3,530,893	$3,732,868	$3,850,369	$3,818,796	$3,833,647	$3,922,199	$4,029,853	$4,313,115
Payroll Costs	$3,701,560	$3,652,398	$3,724,267	$3,652,451	$2,077,319	$1,957,240	$1,993,690	$2,041,709	$2,148,874	$2,402,446	$2,332,080	$2,385,382	$2,305,775
Operating Margin %	0.6%	0.1%	-4.5%	-2.5%	-5.8%	3.9%	1.7%	-2.7%	-2.0%	-12.3%	-23.1%	-7.3%	-11.0%
Medicare %	40.3%	39.1%	9.5%	7.0%	14.7%	19.3%	20.4%	16.9%	11.4%	10.5%	15.2%	15.4%	8.3%
Medicaid %	3.7%	2.6%	4.9%	3.8%	16.4%	18.3%	18.3%	20.1%	40.0%	34.9%	30.0%	28.3%	25.9%
Private %	56.0%	58.2%	85.6%	89.2%	69.0%	62.4%	61.3%	62.9%	48.5%	54.6%	54.8%	56.2%	65.8%
Net Patient Revenue/Day	$205	$220	$261	$239	$333	$349	$353	$354	$335	$354	$372	$381	$395
Cost/Day	$204	$220	$273	$245	$352	$335	$347	$364	$341	$398	$458	$409	$439
Avg Length of Stay	145.2 days	67.3 days	62.7 days	59.6 days	89.4 days	72.9 days	54.2 days	51.3 days	73.1 days	74.2 days	59.2 days	75.5 days	95.0 days

Finances and operations

Based on CMS SNF Cost Report for fiscal year ending in 06/2024.

Net patient revenue

$4.3M

Net patient income

-$476.1K

Nonprofit Nonprofit Corporation

Net patient revenue

$4.3M

Net patient income

-$476.1K

Other income

$72.7K

Payroll costs

$2.3M 53.5% of net patient revenue

Other operating costs

$2.5M

Total costs

$4.8M

What does this home offer?

Pets Allowed

Housing Options: Studio / 1 Bed / 2 Bed / 3 Bed

Building Type: Mid-rise

Transportation Services

Fitness and Recreation

TYPE OF STAY

Primarily short stays

Residents typically stay for brief periods, with frequent admissions and discharges throughout the year.

Most new residents arrive under private pay (74% of admissions), and a typical private pay stay runs around 2 - 3 months.

Coverage residents most often arrive under.

Medicare 24%

Private pay 74%

Medicaid 3%

Coverage residents most often leave under.

Medicare 23%

Private pay 73%

Medicaid 3%

7.4 miles from city center Estimated distance in miles from Toledo's city center to Ohio Living Swan Creek's address, calculated via Google Maps.

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The information below is reported by the Ohio Department of Health, Bureau of Survey and Certification.


Ohio Living Swan Creek	NH AL IL NC	Toledo (Southwyck)	-	33	-	28	Studio / 1 Bed / 2 Bed / 3 Bed
Beachwood Commons by New Perspective	NH AL IL MC	Beachwood	-	120	A+	15	Studio / 1 Bed
Brookdale Westlake Village	NH AL IL MC	Westlake	-	60	A+	25	1 Bed / 2 Bed
Elizabeth Scott Community	NH AL MC	Maumee	-	60	A+	0	Studio / 1 Bed
Genoa Retirement Village	NH AL IL MC	Genoa	-	68	A+	17	Studio / 1 Bed / 2 Bed

Nursing Home Explorer

What neighborhood is Ohio Living Swan Creek in?

Ohio Living Swan Creek is in the Southwyck neighborhood of Toledo.

Is Ohio Living Swan Creek in a walkable area?

Ohio Living Swan Creek has a walk score of 28. Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.

What is the occupancy rate at Ohio Living Swan Creek?

Ohio Living Swan Creek's occupancy is 85%.

What is the best email address for Ohio Living Swan Creek?

The team at Ohio Living Swan Creek can be reached at TPHILLIPS@OHIOLIVING.ORG.

Does Ohio Living Swan Creek operate as a for-profit or non-profit?

Ohio Living Swan Creek is registered as a non-profit in OH.

How many beds does Ohio Living Swan Creek have?

Ohio Living Swan Creek has 33 beds.

Are there photos of Ohio Living Swan Creek?

Yes — there are 7 photos of Ohio Living Swan Creek in the photo gallery on this page.

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Ohio Living Swan Creek

Overview of Ohio Living Swan Creek

Quality ratings

Staffing hours breakdown

Capacity and availability

About this community

Occupancy

License Details

Safety & Compliance

Policies

Therapy & Rehabilitation

Staffing & Medical

Contact Information

Amenities & Lifestyle

Contact Ohio Living Swan Creek

Inspection History

Inspection Scorecard This scorecard compares key inspection, citation, and complaint metrics at this facility against the Ohio state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Citations Citations are formal regulatory issues recorded during state inspections.

Inspection Reports Summary An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

Resident satisfaction survey results

Average score

2022 – 2023 Period

Care and services

Environment

Moving in

Facility culture

Caregivers

Spending time

Meals and dining

Family satisfaction survey results

Average score

Latest survey results

Care and services

Environment

Moving in

Facility culture

Caregivers

Spending time

Meals and dining

How often family visits residents at Ohio Living Swan Creek

Health Inspection History

Inspections since 2018

Breakdown of citation severity (last 8 years)

Citations history (last 8 years)

Staffing Data

Nursing staff breakdown

Registered Nurse

Licensed Practical Nurse

Certified Nursing Assistant

Contractor staffing

Staff by category

28 Certified Nursing Assistant

11 Licensed Practical Nurse

7 Registered Nurse

2 Clinical Nurse Specialist

1 Nurse Practitioner

5 Physical Therapy Aide

1 RN Director of Nursing

1 Administrator

9 Speech Language Pathologist

1 Mental Health Service Worker

4 Physical Therapy Assistant

1 Dietitian

5 Respiratory Therapy Technician

1 Qualified Social Worker

1 Occupational Therapy Assistant

Penalties and fines

Quality of care over time

Long-stay resident measures

Short-stay resident measures

Breakdown by payment type

Medicare

Private pay

Medicaid

Facility Characteristics

Programs & Services

Residents Group

Clinical Research

CCRC

Active Resident Council