Every person who worked here at any point in the quarter, employees and contractors. It is not how many are on site at once: that is the "on an average day" figure.
77
77 employees · 0 contractors · 32 on an average day Continuing Healthcare of Toledo
Nursing Home, Assisted Living, Independent Living & Memory Care · Toledo, OH
ALM Inspection Grade
C
ALM's inspection grade is 74 / 100, a C — 10 points below the Ohio average for CMS-certified facilities (84/100) · A proprietary Assisted Living Magazine grade.A 0–100 score of a facility's regulatory inspection record, shown as a letter and compared with other facilities of the same kind in the same state. It is not a government rating.
ALM's inspection grade is 74 / 100, a C — 10 points below the Ohio average for CMS-certified facilities (84/100) · A proprietary Assisted Living Magazine grade.A 0–100 score of a facility's regulatory inspection record, shown as a letter and compared with other facilities of the same kind in the same state. It is not a government rating.
CMS overall rating
2/5
CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
2/5
CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
Continuing Healthcare of Toledo
Nursing Home, Assisted Living, Independent Living & Memory Care · Toledo, OH
ALM Inspection Grade
C
ALM's inspection grade is 74 / 100, a C — 10 points below the Ohio average for CMS-certified facilities (84/100) · A proprietary Assisted Living Magazine grade.A 0–100 score of a facility's regulatory inspection record, shown as a letter and compared with other facilities of the same kind in the same state. It is not a government rating.
ALM's inspection grade is 74 / 100, a C — 10 points below the Ohio average for CMS-certified facilities (84/100) · A proprietary Assisted Living Magazine grade.A 0–100 score of a facility's regulatory inspection record, shown as a letter and compared with other facilities of the same kind in the same state. It is not a government rating.
CMS overall rating
2/5
CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
2/5
CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
Continuing Healthcare of Toledo accepts Medicare, Medicaid, and private pay.
Continuing Healthcare of Toledo offers nursing home, assisted living, independent living and memory care in Toledo, Ohio. Nursing home care includes skilled nursing services, while assisted living provides help with daily tasks such as dressing, bathing and medication while a resident keeps a private apartment. Independent living provides private living with community services and no daily care, and memory care provides a secured setting with supervision for someone at risk of wandering. The range of care can suit a resident whose needs may grow over time, since changing care levels can happen within the same community.
Continuing Healthcare of Toledo has 75 beds in the Reynolds Corners neighborhood. A Walk Score of 32 places the area in a car dependent setting, so most errands require a car or a ride for a resident who no longer drives. Total nurse staffing is 3 hours and 46 minutes per resident per day, representing the total daily nursing time allocated to each resident. Medicare, Medicaid and private pay are accepted; Medicare covers short term skilled care after a hospital stay rather than long term residence, while Medicaid can help when savings may not cover a long stay.
Quality ratings
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Staffing
Data period: Q2 2026 (April 1 – June 30, 2026).
Nursing care per resident per day and state rankings: CMS Provider Information.
Headcount, shifts and contractors: CMS Payroll-Based Journal (PBJ).
Resident count: CMS Long-Term Care Facility Characteristics (data as of Sep 2026).
Total nursing care per resident / day
This nursing home is ranked 54th out of 176 nursing homes we track in Ohio for nurse hours. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
3h 46m
This nursing home is ranked 54th out of 176 nursing homes we track in Ohio for nurse hours. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
3h 46mStandout metric: LPN / LVN is +17% above Ohio average
3 of 6 metrics below Ohio average
Daily care time per resident, by role
Registered nurse (RN)
RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes. All 8 are the facility's own employees; no agency contractors work in this role.
8 staff · 10-hour shifts
36m
↓ 4% · OH 38mThis facility: 36m per resident per day, 4% below the Ohio average of 38m (among Ohio facilities reporting a recent figure).
RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes. All 8 are the facility's own employees; no agency contractors work in this role.
8 staff · 10-hour shiftsUS average: 41m.Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse. US 41m
LPN / LVN
Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care. All 23 are the facility's own employees; no agency contractors work in this role.
23 staff · 8.4-hour shifts
1h 8m
↑ 17% · OH 58mThis facility: 1h 8m per resident per day, 17% above the Ohio average of 58m (among Ohio facilities reporting a recent figure).
Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care. All 23 are the facility's own employees; no agency contractors work in this role.
23 staff · 8.4-hour shiftsUS average: 52m.Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse. US 52m
Certified nursing assistant
Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life. All 38 are the facility's own employees; no agency contractors work in this role.
38 staff · 7.5-hour shifts
2h 1m
↓ 5% · OH 2h 8mThis facility: 2h 1m per resident per day, 5% below the Ohio average of 2h 8m (among Ohio facilities reporting a recent figure).
Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life. All 38 are the facility's own employees; no agency contractors work in this role.
38 staff · 7.5-hour shiftsUS average: 2h 21m.Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse. US 2h 21m
Physical therapist
Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.
0m
↓ 100% · OH 3mThis facility: 0m per resident per day, 100% below the Ohio average of 3m (among Ohio facilities reporting a recent figure).
Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.
US average: 4m.Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse. US 4m
Total nursing, weekends
Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
RN + LPN + aide · Sat–Sun
3h 25m
↑ 4% · OH 3h 17mThis facility: 3h 25m per resident per day, 4% above the Ohio average of 3h 17m (among Ohio facilities reporting a recent figure).
Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
RN + LPN + aide · Sat–SunUS average: 3h 26m.Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse. US 3h 26m
RN, weekends
Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.
Sat–Sun
28m
↑ 12% · OH 25mThis facility: 28m per resident per day, 12% above the Ohio average of 25m (among Ohio facilities reporting a recent figure).
Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.
Sat–SunUS average: 29m.Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse. US 29m
Headcount
Every person who worked here at any point in the quarter, employees and contractors. It is not how many are on site at once: that is the "on an average day" figure.
77
77 employees · 0 contractors · 32 on an average day
77 total staff / 61 residents. Residents: CMS Long-Term Care Facility Characteristics (data as of Sep 2026); staff: CMS Payroll-Based Journal (Q2 2026).Residents and staff come from two different CMS releases, so the two counts can be a few months apart.
1.26 : 1
↓ 37% · OH 2.00This facility: 1.26 staff per resident, 37% below the Ohio average of 2.00 (among Ohio facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
77 staff ÷ 61 residents
See full Ohio ranking →
Average hours one staff member works on a day they are on shift, across every role.
7.9 h
↓ 2% · OH 8.1 hThis facility: 7.9 h, 2% below the Ohio average of 8.1 h (among Ohio facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
22,938 staff hours this quarter
See full Ohio ranking →100% of staff hours were worked by the facility's own employees
Ohio average: 90.5% · No agency contractors this quarter
Why it matters: employees work here week after week and get to know each resident's routines and needs. Agency contractors often rotate between facilities, so a higher employee share usually means more consistent care.
By The Numbers
Community insights.
Bed count
A smaller, more intimate setting that may offer a quieter environment and closer staff-resident interactions.
75
Rank #119 / 194Bed count — State benchmarked This nursing home is ranked 119th out of 194 nursing homes we track in Ohio for bed count. Shows this facility's certified or reported bed count compared to other Ohio facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Ohio that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.
A smaller, more intimate setting that may offer a quieter environment and closer staff-resident interactions.
75
Rank #119 / 194Bed count — State benchmarked This nursing home is ranked 119th out of 194 nursing homes we track in Ohio for bed count. Shows this facility's certified or reported bed count compared to other Ohio facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Ohio that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.Smaller home · May offer a more intimate, personalized care environment.
Walk Score
Car-dependent. A few nearby services may be reachable on foot, but most trips require transportation.
Rank #145 / 231Walk Score — State benchmarked This nursing home is ranked 145th out of 231 nursing homes we track in Ohio for walk score. Shows how walkable this facility's neighborhood is compared to the average walk score across Ohio facilities. Higher scores benefit residents, families, and staff. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Ohio that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.
Car-dependent. A few nearby services may be reachable on foot, but most trips require transportation.
Rank #145 / 231Walk Score — State benchmarked This nursing home is ranked 145th out of 231 nursing homes we track in Ohio for walk score. Shows how walkable this facility's neighborhood is compared to the average walk score across Ohio facilities. Higher scores benefit residents, families, and staff. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Ohio that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.
32
/ 100
Occupancy rate
Occupancy lower than 85% suggests more openings may be available.
Rank #76 / 113Occupancy rate — State benchmarked This nursing home is ranked 76th out of 113 nursing homes we track in Ohio for occupancy. Shows this facility's occupancy rate versus the Ohio average, with its Statewide rank out of 113. Higher occupancy signals strong local demand and financial stability. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Ohio that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.
Occupancy lower than 85% suggests more openings may be available.
Rank #76 / 113Occupancy rate — State benchmarked This nursing home is ranked 76th out of 113 nursing homes we track in Ohio for occupancy. Shows this facility's occupancy rate versus the Ohio average, with its Statewide rank out of 113. Higher occupancy signals strong local demand and financial stability. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Ohio that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.
81.7%
This home usually has availability
Based on 61.3 residents and 75 beds. Source: CMS Provider Information, average daily residents (data as of Oct 2026)
Similar to the Ohio average: 85%
Avg. Length of Stay
Average number of days residents stay at this facility, based on CMS cost report data. Shorter stays often reflect post-acute or rehab care; longer stays reflect long-term care.
Average number of days residents stay at this facility, based on CMS cost report data. Shorter stays often reflect post-acute or rehab care; longer stays reflect long-term care.
169
days
About This Community
Continuing Healthcare of Toledo is administered by Michelle Hoff.
Resident Council
Family Council
Director of NursingDionsha Washington
Email
michelle.hoff@att.net
Pets not allowed
Building TypeSingle-story
Resident satisfaction survey results
Every two years, the Ohio Department of Aging and the Office of the State Long-Term Care Ombudsman organizations conduct a satisfaction survey among residents in long-term care facilities to assess their quality of care and life.
Average score
64 / 100
2025 – 2026 Period
Based on 24 completed resident interviews out of 67 eligible residents, collected August 2025 through January 2026. Ohio has not yet published statewide averages for this survey.
Care and services
71 / 100
Environment
75 / 100
Moving in
49 / 100
Facility culture
58 / 100
Caregivers
65 / 100
Spending time
60 / 100
Meals and dining
63 / 100
Based on the Ohio Long-Term Care Facility Resident Satisfaction Survey 2025-2026
Did (Do) the therapists help you set goals?
This facility85/100
Are you able to do the things you want to do for yourself, with or without assistance?
This facility73/100
Did (Does) the therapy help you meet your goals?
This facility73/100
Did (Do) you know who to speak to about your therapy progress?
This facility58/100
Can you decide how you spend your day?
This facility57/100
Have you gotten or are you getting physical therapy, occupational therapy or speech therapy while living at this nursing home?
This facility57/100
Scores represent percent of positive resident responses for each item, excluding "don't know" and "not applicable" responses and instances where the question was skipped.
Based on the Ohio Long-Term Care Facility Resident Satisfaction Survey 2025-2026
Do you feel you have enough privacy?
This facility83/100
Are you able to get around your room easily, with or without assistance?
This facility79/100
With or without assistance, can you get to different places in the building?
This facility78/100
Is it very clean here?
This facility77/100
With or without assistance, can you enjoy the outdoors if you want to, weather permitting?
This facility71/100
Do you feel safe here?
This facility68/100
Are your personal items safe here?
This facility67/100
Scores represent percent of positive resident responses for each item, excluding "don't know" and "not applicable" responses and instances where the question was skipped.
Based on the Ohio Long-Term Care Facility Resident Satisfaction Survey 2025-2026
Did you receive a thorough orientation to this facility?
This facility55/100
Did you feel warmly welcomed as a new resident?
This facility50/100
Do you remember what it was like when you first came to stay at this nursing home?
This facility48/100
Were you given enough information to learn how things work here?
This facility46/100
Scores represent percent of positive resident responses for each item, excluding "don't know" and "not applicable" responses and instances where the question was skipped.
Based on the Ohio Long-Term Care Facility Resident Satisfaction Survey 2025-2026
Do you feel comfortable speaking up about things you don't like here?
This facility78/100
Do the people who work here help you with technology, if you need help?
This facility65/100
Are you involved in decisions about your care?
This facility64/100
Do the people who work here tell you when rules, policies, and procedures change?
This facility62/100
Are your concerns taken care of in a timely way?
This facility57/100
Do the people who work here seem happy to work here?
This facility55/100
Overall, are you satisfied with the care you receive here?
This facility55/100
Do you enjoy spending time with anyone who lives here?
This facility52/100
Would you highly recommend this facility to someone who needs this type of care?
This facility48/100
Do the people who work here go above and beyond to give you a good life?
This facility46/100
Scores represent percent of positive resident responses for each item, excluding "don't know" and "not applicable" responses and instances where the question was skipped.
Based on the Ohio Long-Term Care Facility Resident Satisfaction Survey 2025-2026
Are the people who work here gentle with your care?
This facility86/100
Do the same people care for you most of the time?
This facility83/100
Do the people who work here tell you what they are doing when they care for you?
This facility73/100
Do the people who work here do everything they can to protect you from getting sick?
This facility71/100
Do the people who work here do things the way you want them done?
This facility68/100
Are the people who work here knowledgeable about your medical conditions and treatments?
This facility64/100
Do the people who work here ever get angry at you? *
This facility57/100
Do the people who work here check on you often enough to see if you need anything?
This facility50/100
Do the people who work here come quickly anytime you call or ask for help?
This facility38/100
Scores represent percent of positive resident responses for each item, excluding "don't know" and "not applicable" responses and instances where the question was skipped.
* Score shows the percentage of residents answering "No".
Based on the Ohio Long-Term Care Facility Resident Satisfaction Survey 2025-2026
Are you able to do the activities offered here, if you want?
This facility81/100
Do you like the activities here?
This facility76/100
Do you have plenty of opportunities to do things that are meaningful to you?
This facility68/100
Do you feel included in life here?
This facility65/100
Do you spend too much time waiting for things to begin? *
This facility65/100
Do you have something to look forward to most days?
This facility52/100
Do you usually enjoy how you spend your time?
This facility48/100
Do you feel as connected to the outside community as you want to be?
This facility44/100
Are there enjoyable things for you to do on the weekends, if you want?
This facility44/100
Scores represent percent of positive resident responses for each item, excluding "don't know" and "not applicable" responses and instances where the question was skipped.
* Score shows the percentage of residents answering "No".
Based on the Ohio Long-Term Care Facility Resident Satisfaction Survey 2025-2026
Do you get enough to eat here?
This facility74/100
Can you ask for different food to be added to the menu?
This facility67/100
Do you like the food here?
This facility67/100
Do you get enough fresh fruits and vegetables here?
This facility64/100
Does the menu change often enough?
This facility61/100
Do you look forward to mealtimes?
This facility50/100
Scores represent percent of positive resident responses for each item, excluding "don't know" and "not applicable" responses and instances where the question was skipped.
CMS Health Inspection History
ALM Inspection Grade
74 / 100
Calculated from CMS inspection data for this community's nursing-home beds
How it compares
10 points below the Ohio average for CMS-certified facilities (84/100)
Category breakdown
Citations
Concern
139 severity-weighted points (61 citations) · 2× higher than the typical CMS-certified OH facility (median: 74)
Enforcement
Concern
$21,598 in fines · 1 enforcement action
Persistence
Typical
31 days to fix issues · faster than the typical CMS-certified OH facility (median: 33)
Total health inspections
9
↑ 41% · OH 6.4This facility: 9, 41% above the Ohio average of 6.4 (among Ohio facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Total health citations
64
Rank #162 / 176Health citations — State benchmarked This nursing home is ranked 162nd out of 176 nursing homes we track in Ohio for health citations. Shows this facility's total health deficiency citations benchmarked to the Ohio State average, with a ranking across all 176 OH facilities. Lower citation counts earn a better rank. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Ohio that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.↑ 105% · OH 31.2This facility: 64, 105% above the Ohio average of 31.2 (among Ohio facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Citations per inspection
7.11
Rank #162 / 176Citations per inspection — State benchmarked This nursing home is ranked 162nd out of 176 nursing homes we track in Ohio for citations per inspection. Shows average deficiency citations per CMS inspection for this facility versus the Ohio mean across 176 facilities with citation data. Lower is better. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Ohio that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.↑ 47% · OH 4.85This facility: 7.11, 47% above the Ohio average of 4.85 (among Ohio facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Citation severity
100% corrected
64 of 64 citations corrected
Critical
J–L
1
↑ 233% · OH 0.3This facility: 1, 233% above the Ohio average of 0.3 (among Ohio facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Immediate jeopardy
Serious
G–I
2
↑ 122% · OH 0.9This facility: 2, 122% above the Ohio average of 0.9 (among Ohio facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Actual harm
Moderate
D–F
56
↑ 90% · OH 29.4This facility: 56, 90% above the Ohio average of 29.4 (among Ohio facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
No harm, more than minimal risk
Minor
A–C
5
↑ 733% · OH 0.6This facility: 5, 733% above the Ohio average of 0.6 (among Ohio facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
No harm, minimal riskLatest inspection: Jul 29, 2026 · 3 citations, all corrected
Most cited category: Quality of Life & Care, 20 of 64 citations · 10 categories in total
Citations history
Most recent first
Jul 29, 2026
3 citations
Quality of Care critical citation
Corrected
Corrected
Care Planning moderate citation
Corrected
Corrected
Care Planning moderate citation
Corrected
Corrected
Apr 29, 2026
3 citations
Resident Rights moderate citation
Corrected
Corrected
Quality of Care moderate citation
Corrected
Corrected
Pharmacy moderate citation
Corrected
Corrected
Sep 30, 2025
2 citations
Quality of Care moderate citation
Corrected
Corrected
Environmental moderate citation
Corrected
Corrected
Aug 28, 2025
1 citation
Quality of Care moderate citation
Corrected
Corrected
Jul 30, 2025
3 citations
Nutrition moderate citation
Corrected
Corrected
Environmental moderate citation
Corrected
Corrected
Resident Rights moderate citation
Corrected
Corrected
Nov 05, 2024
2 citations
Quality of Care moderate citation
Corrected
Corrected
Quality of Care moderate citation
Corrected
Corrected
Aug 15, 2024
13 citations
Quality of Care serious citation
Corrected
Corrected
Administration moderate citation
Corrected
Corrected
Resident Rights moderate citation
Corrected
Corrected
Nutrition moderate citation
Corrected
Corrected
Care Planning moderate citation
Corrected
Corrected
Quality of Care moderate citation
Corrected
Corrected
Quality of Care moderate citation
Corrected
Corrected
Quality of Care moderate citation
Corrected
Corrected
Quality of Care moderate citation
Corrected
Corrected
Infection Control moderate citation
Corrected
Corrected
Infection Control moderate citation
Corrected
Corrected
Environmental moderate citation
Corrected
Corrected
Nursing Services minor citation
Corrected
Corrected
Aug 02, 2022
15 citations
Environmental moderate citation
Corrected
Corrected
Resident Rights moderate citation
Corrected
Corrected
Resident Rights moderate citation
Corrected
Corrected
Resident Rights moderate citation
Corrected
Corrected
Resident Rights moderate citation
Corrected
Corrected
Care Planning moderate citation
Corrected
Corrected
Quality of Care moderate citation
Corrected
Corrected
Pharmacy moderate citation
Corrected
Corrected
Pharmacy moderate citation
Corrected
Corrected
Care Planning moderate citation
Corrected
Corrected
Infection Control moderate citation
Corrected
Corrected
Nursing Services minor citation
Corrected
Corrected
Nursing Services minor citation
Corrected
Corrected
Administration minor citation
Corrected
Corrected
Infection Control minor citation
Corrected
Corrected
Aug 07, 2019
8 citations
Quality of Care serious citation
Corrected
Corrected
Nursing Services moderate citation
Corrected
Corrected
Nursing Services moderate citation
Corrected
Corrected
Care Planning moderate citation
Corrected
Corrected
Pharmacy moderate citation
Corrected
Corrected
Nutrition moderate citation
Corrected
Corrected
Resident Rights moderate citation
Corrected
Corrected
Resident Rights moderate citation
Corrected
Corrected
Showing the 50 most recent of 64 citations.
Top deficiency categories
Share of 64 citations
Quality of Life & Care
20 deficiencies (31%)
Resident Rights
9 deficiencies (14%)
Resident Assessment & Care Planning
7 deficiencies (11%)
Pharmacy Services
6 deficiencies (9%)
Infection Control
5 deficiencies (8%)
Nursing & Physician Services
5 deficiencies (8%)
Environmental
4 deficiencies (6%)
Nutrition & Dietary
3 deficiencies (5%)
Abuse, Neglect & Exploitation
3 deficiencies (5%)
Administration
2 deficiencies (3%)
How citations are counted
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
50 of 64 citations resulted from standard inspections; and 14 of 64 resulted from complaint investigations.
Includes all CMS health inspection records for this property, which could include management/ownership changes.
Source
Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.
Show Inspection Reports
Enforcement
Penalties and fines
Penalties and fines
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database · Data as of Oct 2026
3 penalties in the past 3 years
Latest: Jul 29, 2026 · $2,240 civil money penalty
Jul 29, 2026 · $2,240 civil money penalty
Jul 29, 2026 · $26,805 civil money penalty
Aug 15, 2024 · $21,598 civil money penalty
Total fines
$50,643
↓ 29% · OH $71KThis facility: $50,643, 29% below the Ohio average of $71,095. Average among the 334 Ohio facilities with a penalty on record.Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.US avg $66KUS average: $66,281, among the 6,725 US facilities with a penalty on record.Rank #143 / 176Federal fines — State benchmarked This nursing home is ranked 143rd out of 176 nursing homes we track in Ohio for federal fines. Shows this facility's cumulative CMS federal fine dollars versus the Ohio average among facilities with fines, and where it ranks among 176 facilities in the pool. Lower total dollars mean a better rank. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Ohio that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.
Number of fines
3
↑ 92% · OH 1.56This facility: 3, 92% above the Ohio average of 1.56. Average among the 334 Ohio facilities with a penalty on record.Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.US avg 1.88US average: 1.88, among the 6,725 US facilities with a penalty on record.
Payment denials
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
0
OH avg 0.53Ohio average: 0.53. Average among the 334 Ohio facilities with a penalty on record.US avg 0.35US average: 0.35, among the 6,725 US facilities with a penalty on record.
Penalty history · past 3 years
Jul 29, 2026
Civil money penalty
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
$2,240
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
$2,240
Jul 29, 2026
Civil money penalty
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
$26,805
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
$26,805
Aug 15, 2024
Civil money penalty
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
$21,598
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
$21,598Fine amount comparison
This facility
$50,643
Ohio average
$71,095
US average
$66,281
Totals count every penalty on record; the history lists the past 3 years. Ohio and US averages are among facilities with a penalty on record.
A civil money penalty is a fine for noncompliance, per day or per instance. A payment denial stops Medicare/Medicaid payments for new residents until issues are fixed.
Health Outcomes
Quality of care over time
How residents at this home fare on health outcomes and preventive care, compared with the Ohio average.
CMS star rating for the care of long-stay residents, who live at the home for 100 days or more. It is built from the long-stay quality measures below. 5 stars is the best.
5
/ 5
Significantly above average
↑ 6% · OH 4.7This facility: 5.0, 6% above the OH average of 4.7 (among OH facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Average of five long-stay measures: pressure ulcers, falls with major injury, unplanned weight loss, worsening ability to walk, and needing more help with daily activities. Each is the % of residents affected, so lower is better.
6.2
Score · lower is better
↑ 37% · OH 4.6This facility: 6.2, 37% above the OH average of 4.6 (among OH facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Average of three long-stay measures: needing more help with daily activities, worsening ability to walk, and loss of bowel or bladder control. Each is the % of residents affected, so lower is better.
13.4
Score · lower is better
↑ 27% · OH 10.5This facility: 13.4, 27% above the OH average of 10.5 (among OH facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.11 long-stay measures: 2 better, 7 worse, 2 near OH average
3 short-stay measures: 2 better, 1 worse
Long-stay residents
People who live at the home · 11 measures
Daily care & independence
Needed more help with daily activities
Percent of long-stay residents whose need for help with daily activities has increased
7.5%
↑ 50% · OH 5.0This facility: 7.5, 50% above the OH average of 5.0 (among OH facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percent of long-stay residents whose need for help with daily activities has increased
7.5%
↑ 50% · OH 5.0This facility: 7.5, 50% above the OH average of 5.0 (among OH facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Walking ability worsened
Percent of long-stay residents whose ability to move independently worsened
5.0%
↓ 6% · OH 5.3This facility: 5.0, 6% below the OH average of 5.3 (among OH facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percent of long-stay residents whose ability to move independently worsened
5.0%
↓ 6% · OH 5.3This facility: 5.0, 6% below the OH average of 5.3 (among OH facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Bowel or bladder incontinence (low-risk residents)
Percent of low risk long-stay residents who lose control of their bowels or bladder
27.6%
↑ 32% · OH 20.9This facility: 27.6, 32% above the OH average of 20.9 (among OH facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percent of low risk long-stay residents who lose control of their bowels or bladder
27.6%
↑ 32% · OH 20.9This facility: 27.6, 32% above the OH average of 20.9 (among OH facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.Safety & clinical stability
Urinary tract infection
Percent of long-stay residents with a urinary tract infection
0.4%
↑ 3% · OH 0.4This facility: 0.4, 3% above the OH average of 0.4 (among OH facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percent of long-stay residents with a urinary tract infection
0.4%
↑ 3% · OH 0.4This facility: 0.4, 3% above the OH average of 0.4 (among OH facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Falls with major injury
Percent of long-stay residents experiencing one or more falls with major injury
0.4%
↓ 86% · OH 3.1This facility: 0.4, 86% below the OH average of 3.1 (among OH facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percent of long-stay residents experiencing one or more falls with major injury
0.4%
↓ 86% · OH 3.1This facility: 0.4, 86% below the OH average of 3.1 (among OH facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Pressure ulcers (high-risk residents)
Percent of long-stay high risk residents with pressure ulcers
8.1%
↑ 154% · OH 3.2This facility: 8.1, 154% above the OH average of 3.2 (among OH facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percent of long-stay high risk residents with pressure ulcers
8.1%
↑ 154% · OH 3.2This facility: 8.1, 154% above the OH average of 3.2 (among OH facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.Physical & mental health
Lost too much weight
Percent of long-stay residents who lose too much weight
10.1%
↑ 65% · OH 6.1This facility: 10.1, 65% above the OH average of 6.1 (among OH facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percent of long-stay residents who lose too much weight
10.1%
↑ 65% · OH 6.1This facility: 10.1, 65% above the OH average of 6.1 (among OH facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Depressive symptoms
Percent of long-stay residents who have depressive symptoms
44.4%
↑ 41% · OH 31.6This facility: 44.4, 41% above the OH average of 31.6 (among OH facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percent of long-stay residents who have depressive symptoms
44.4%
↑ 41% · OH 31.6This facility: 44.4, 41% above the OH average of 31.6 (among OH facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Antipsychotic use
Percent of long-stay residents who received an antipsychotic medication
12.6%
↑ 48% · OH 8.5This facility: 12.6, 48% above the OH average of 8.5 (among OH facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percent of long-stay residents who received an antipsychotic medication
12.6%
↑ 48% · OH 8.5This facility: 12.6, 48% above the OH average of 8.5 (among OH facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.Preventive care
Pneumococcal vaccine
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
95.7%
↑ 3% · OH 92.7This facility: 95.7, 3% above the OH average of 92.7 (among OH facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
95.7%
↑ 3% · OH 92.7This facility: 95.7, 3% above the OH average of 92.7 (among OH facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Flu vaccine
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
89.1%
↓ 5% · OH 93.7This facility: 89.1, 5% below the OH average of 93.7 (among OH facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
89.1%
↓ 5% · OH 93.7This facility: 89.1, 5% below the OH average of 93.7 (among OH facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.Short-stay residents
Rehab and recovery after a hospital stay · 3 measures
Physical & mental health
New antipsychotic medication
Percent of short-stay residents who newly received an antipsychotic medication
0.0%
↓ 100% · OH 1.2This facility: 0.0, 100% below the OH average of 1.2 (among OH facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percent of short-stay residents who newly received an antipsychotic medication
0.0%
↓ 100% · OH 1.2This facility: 0.0, 100% below the OH average of 1.2 (among OH facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.Preventive care
Pneumococcal vaccine
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
88.1%
↑ 12% · OH 78.4This facility: 88.1, 12% above the OH average of 78.4 (among OH facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
88.1%
↑ 12% · OH 78.4This facility: 88.1, 12% above the OH average of 78.4 (among OH facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Flu vaccine
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
70.8%
↓ 7% · OH 76.4This facility: 70.8, 7% below the OH average of 76.4 (among OH facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
70.8%
↓ 7% · OH 76.4This facility: 70.8, 7% below the OH average of 76.4 (among OH facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.Arrows show whether a figure is above or below the average. Green is better for residents, red is worse, and yellow means within 5% of the average. The line on each bar marks the average.
Quality measures are calculated by CMS from Minimum Data Set (MDS) resident assessments and Medicare claims.
Money and staffing.
Continuing Healthcare of Toledo’s finances from its CMS cost report for the fiscal year ending December 2024, compared with 174 Ohio nursing homes that filed a recent report. Includes all financial data for this property, which could include management/ownership changes.
FY Dec 2024
Is it financially stable?
Losing money on care, but less than last year
−1.2% operating margin
+4.9 pts vs prior year
An operating loss in 8 of the last 8 reported years. Other income (−$0.0M) trims the net loss to −$0.1M. Watch for cost-cutting that reaches staffing.
Does it invest in staff?
Payroll in line with Ohio homes
57.5% payroll share of revenue
OH average 54.7%Rank #49 / 174Payroll % of net patient revenue — State benchmarked This nursing home is ranked 49th out of 174 nursing homes we track in Ohio for payroll % of net patient revenue. Shows payroll as a percentage of net patient revenue versus the Ohio average, among facilities reporting a recent fiscal year. Below 25% may signal understaffing or heavy agency use — read with Staffing ratings. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Ohio that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.
Payroll rose $0.2M while revenue rose $0.5M. Check hours per resident in the staffing section to confirm it reaches the floor.
FY 2024 scorecard
Each row shows the FY 2024 figure, the change since the prior report, the trend, and how it compares with Ohio homes.
Revenue & profit
Losing money on care
| Metric | FY 2024 | vs prior year | Trend 2016 → 2024Trend | OH median | Compared with OH homesRank in OH | In short |
|---|---|---|---|---|---|---|
| Net patient revenue What the home earns from resident care, after discounts and bad debt. | $6.3M | +$0.5M | Trend 20162024 | OH median $9.7M | Rank in OH Rank #140 / 174Net patient revenue — State benchmarked This nursing home is ranked 140th out of 174 nursing homes we track in Ohio for net patient revenue. Shows this facility's net patient revenue compared to the Ohio average, among facilities reporting a recent fiscal year. Higher revenue generally means more resources for staffing and capital — read alongside Payroll %. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Ohio that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric. Higher than 20% of homes | Below OH median Higher net patient revenue than 20% of OH homes that filed a recent report. Revenue mostly follows how big a home is. |
| Operating expenses Everything it costs to run the home: staff, supplies, rent, admin. | $6.4M | +$0.2M | Trend 20162024 | OH median $10.0M | Rank in OH Rank #142 / 174Operating expenses — State benchmarked This nursing home is ranked 142nd out of 174 nursing homes we track in Ohio for operating expenses. Shows everything it cost to run the home — staff, supplies, rent, admin — compared with other Ohio homes reporting a recent fiscal year. Expenses in dollars mostly follow how big a home is, so this compares size, not efficiency; read it next to operating margin. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Ohio that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric. Higher than 18% of homes | Exceeds revenue Operating expenses are higher than net patient revenue, so resident care runs at a loss. |
| Net patient income Revenue minus operating expenses. Negative means care loses money. | −$0.1M | +$0.3M | Trend 20162024 | OH median −$0.3M | Rank in OH Rank #69 / 174Net patient income — State benchmarked This nursing home is ranked 69th out of 174 nursing homes we track in Ohio for net patient income. Shows net patient revenue minus operating expenses, compared with other Ohio homes reporting a recent fiscal year. Homes that lost money on care are in the pool too, so a rank in the bottom half usually means a loss. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Ohio that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric. Higher than 61% of homes | Loss, narrowing Resident care lost money this year, less than in the prior report. |
| Operating margin Net patient income as a share of revenue. The clearest health signal. | −1.2% | +4.9 pts | Trend 20162024 | OH median −4.1% | Rank in OH Rank #70 / 174Operating margin — State benchmarked This nursing home is ranked 70th out of 174 nursing homes we track in Ohio for operating margin. Shows net patient income as a share of net patient revenue, compared with other Ohio homes reporting a recent fiscal year. Unlike the dollar figures it does not follow size, so it is the fairest comparison of financial health between a small home and a large one. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Ohio that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric. Higher than 60% of homes | Loss A negative margin means resident care costs more than it earns. |
| Other income Money not from resident care: investments, grants, services. | −$0.0M | — | Trend — | OH median $0.0M | Rank in OH Rank #149 / 161Other income — State benchmarked This nursing home is ranked 149th out of 161 nursing homes we track in Ohio for other income. Shows income from outside resident care — investments, grants, rentals, services — compared with other Ohio homes reporting a recent fiscal year. It is not part of net patient revenue; a high rank here can offset a loss on care. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Ohio that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric. Higher than 8% of homes | Offsets part of the loss Income from outside resident care covers part of the loss on care. |
| Net income The bottom line after other income. | −$0.1M | −$0.6M | Trend — | OH median −$0.2M | Rank in OH Rank #82 / 174Net income — State benchmarked This nursing home is ranked 82nd out of 174 nursing homes we track in Ohio for net income. Shows the bottom line after other income, compared with other Ohio homes reporting a recent fiscal year. Homes with a net loss are in the pool too, so a rank in the bottom half usually means a loss. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Ohio that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric. Higher than 53% of homes | Loss The bottom line is below zero even after other income. |
Staffing spend
Staff spending in line with Ohio homes
| Metric | FY 2024 | vs prior year | Trend 2016 → 2024Trend | OH median | Compared with OH homesRank in OH | In short |
|---|---|---|---|---|---|---|
| Payroll costs Salaries and wage-related benefits, not counting contract labor. | $3.6M | +$0.2M | Trend 20162024 | OH median $5.3M | Rank in OH Rank #133 / 174Payroll costs — State benchmarked This nursing home is ranked 133rd out of 174 nursing homes we track in Ohio for payroll costs. Shows total staff payroll — salaries plus wage-related benefits — benchmarked to the Ohio average, among facilities reporting a recent fiscal year. Higher payroll relative to peers often signals better staffing and less reliance on contract labor. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Ohio that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric. Higher than 24% of homes | Below OH median Higher payroll than 24% of OH homes. Payroll in dollars mostly follows how big a home is, so this compares size, not staffing levels. |
| Payroll share of revenue Payroll divided by revenue. Higher usually means more staff per resident. | 57.5% | −1.4 pts | Trend 20162024 | OH median 53.7% | Rank in OH Rank #49 / 174Payroll % of net patient revenue — State benchmarked This nursing home is ranked 49th out of 174 nursing homes we track in Ohio for payroll % of net patient revenue. Shows payroll as a percentage of net patient revenue versus the Ohio average, among facilities reporting a recent fiscal year. Below 25% may signal understaffing or heavy agency use — read with Staffing ratings. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Ohio that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric. Higher than 72% of homes | Near OH average The OH average is 54.7% of revenue. Within 3 points of it reads as near the average. |
Charts, 2016–2024 2 charts · OH benchmark drawn as a dashed line
Revenue, expenses and income
What the home earned from resident care (net patient revenue), what it cost to run (operating expenses) and the difference between the two (net patient income), for each fiscal year it filed a CMS cost report.
USD, millions
Net patient revenue Operating expenses Net patient income No report
Where revenue goes
Both lines are a share of net patient revenue. Payroll share is what goes to salaries and wage-related benefits; operating margin is what is left after every operating cost (below 0%, resident care lost money). The dashed line is the Ohio payroll average.
% of net patient revenue
Payroll share Operating margin OH payroll average No report
Year-by-year data, 2016–2024 every reported year · latest first, scroll sideways
| Metric | 2016 | 2017 | 2018no report | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 |
|---|---|---|---|---|---|---|---|---|---|
| Net patient revenue | $6.4M | $5.3M | $4.9M | $5.8M | $5.8M | $5.2M | $5.8M | $6.3M | |
| Operating expenses | $8.5M | $7.4M | $5.8M | $7.0M | $6.5M | $6.2M | $6.1M | $6.4M | |
| Net patient income | −$2.1M | −$2.0M | −$0.8M | −$1.1M | −$0.7M | −$1.0M | −$0.4M | −$0.1M | |
| Operating margin | −33.5% | −37.8% | −16.9% | −19.1% | −12.1% | −18.7% | −6.1% | −1.2% | |
| Net income | −$2.2M | −$2.0M | −$0.8M | −$0.6M | −$0.5M | −$0.5M | $0.5M | −$0.1M | |
| Payroll costs | $3.7M | $2.9M | $2.5M | $3.2M | $3.0M | $3.0M | $3.4M | $3.6M | |
| Payroll share of revenue | 58.4% | 54.3% | 50.7% | 54.9% | 51.0% | 58.4% | 58.9% | 57.5% | |
| Beds | 108 | 108 | 75 | 75 | 75 | 75 | 75 | 75 | |
| Gross revenue | $8.1M | $6.7M | $6.0M | $7.0M | $6.4M | $5.7M | $6.2M | $6.7M | |
| Salaries | $3.1M | $2.4M | $2.1M | $2.6M | $2.6M | $2.7M | $3.0M | $3.2M | |
| Wage-related costs | $0.6M | $0.5M | $0.4M | $0.6M | $0.4M | $0.3M | $0.4M | $0.4M | |
| Contract labor | $0.6M | $0.6M | $0.6M | $0.9M | $1.1M | $0.6M | $0.0M | — | |
| Other operating costs | $4.8M | $4.5M | $3.3M | $3.7M | $3.5M | $3.1M | $2.7M | $2.7M | |
| Net patient revenue per day | $232 | $237 | $244 | $255 | $267 | $263 | $294 | $309 | |
| Cost per day | $309 | $327 | $285 | $304 | $299 | $312 | $313 | $313 | |
| Average length of stay | 105.7 days | 102.3 days | 102.8 days | 92.2 days | 100.6 days | 94.4 days | 255.3 days | 169.2 days |
Showing 2024–2022 · scroll sideways for 6 earlier years
Earlier and partial years are in the download. Download CSV
Who this home usually serves
Residents split by who pays for their care: Medicare, Medicaid, or private pay and other sources.
Over a year: CMS SNF Cost Report, FY2024
Snapshot: CMS Long-Term Care Facility Characteristics (quarterly), Sep 2026
Arriving
148 admissions · FY2024
Residents admitted during the year.
Medicare
8 · 5%
Medicaid
64 · 43%
Private pay & other
76 · 51%
Resident snapshot
61 residents · Sep 2026
Residents counted on the date of the latest CMS report, which updates quarterly.
Medicare
1 · 2%
Medicaid
51 · 84%
Private pay & other
9 · 15%
Leaving
120 discharges · FY2024
Residents discharged during the year.
Medicare
5 · 4%
Medicaid
66 · 55%
Private pay & other
49 · 41%
Mix of rehab and long-term care
This home supports both short-term rehab and long-term care, with residents staying for a wide range of durations.
Places of interest near Continuing Healthcare of Toledo
5.8 miles from city center
Estimated distance in miles from Toledo's city center to Continuing Healthcare of Toledo's address, calculated via Google Maps.
— 1.73 miles to nearest hospital (UTMC Medical Center)
Calculate Travel Distance to Continuing Healthcare of Toledo
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Compare Nursing Homes around Toledo
Info below is compiled from CMS reports & the OH Dept. of Health, senior community websites & trusted data sources such as Walk Score & BBB.
Communities are listed from highest-ranked to lowest-ranked based on our methodology.
The facility name. Click to view the full profile page on Assisted Living Magazine, including photos, services, and contact info.
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CMS (Centers for Medicare & Medicaid Services, the federal agency that regulates nursing homes) Overall 5-star rating — a composite of Health Inspection, Staffing, and Quality Measures scores. 5 stars = top 10% nationally. 1 star = bottom 10%. The single most important number to start with when comparing facilities.
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Care Types in This Table
AL (Assisted Living):
Housing with help for daily activities like bathing, dressing, and medication, without 24-hour skilled nursing.
NH (Nursing Home):
24/7 skilled nursing care for residents with complex, ongoing medical needs.
SNF (Skilled Nursing Facility):
Round-the-clock nursing care, often for recovery after surgery, injury, or illness.
MC (Memory Care):
Secured, specialized care for people living with Alzheimer's or dementia.
IL (Independent Living):
Community living with dining, activities, and transportation for active seniors who need little personal care.
CCRC (Continuing Care Retirement Community):
A campus with multiple care levels so residents can age in place without moving.
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Neighborhood or city area where the facility is located. Proximity to family, hospitals, and green space matters for both quality of life and ease of visitation. Consider drive time and transit access when evaluating location.
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Licensed bed capacity. Larger facilities (300+ beds) often have more specialized programs but can feel institutional. Smaller homes (under 150 beds) tend to deliver more personalized care. Compare with Avg Res/Day to understand how full the facility typically runs.
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A 0–100 score of a facility's regulatory inspection record, shown as a letter and compared with other facilities of the same kind in the same state. This is a proprietary Assisted Living Magazine grade. It is not a government rating. A dash means we have no inspection data for that facility.
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Percentage of licensed beds filled on an average day. Color indicates financial health: green (90%+) = operationally strong, typically profitable. Amber (80–89%) = stable but leaving revenue on the table. Orange (70–79%) = financial strain likely, may struggle with fixed costs. Red (<70%) = significant distress, closure or ownership change risk increases sharply.
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This facility's occupancy rate compared to the statewide average for similar facilities. A positive number means above-average demand. Facilities running 5%+ above the state average are typically the most sought-after in their market — a strong proxy for reputation.
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CMS-adjusted total nurse hours per resident per day (RN + LPN + CNA combined). The national average is approximately 3.5 hrs. Higher is better — more direct care time per resident. Below 3.0 is a red flag. CMS weights RN hours more heavily because RNs handle complex clinical decisions that CNAs cannot.
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CMS Health Inspection star rating (1–5 stars), based on the 3 most recent annual state surveys plus any complaint investigations. This is the hardest rating to manipulate — it reflects real surveyor findings on-site. 5 stars = fewest deficiencies found. 1 star = most. It carries the heaviest weight in the Overall CMS rating.
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CMS Staffing star rating (1–5 stars), based on daily nurse staffing hours submitted to CMS via verified payroll data. Compares RN, LPN, and CNA coverage relative to resident acuity level. 5 stars = well above expected staffing. Weekend staffing is evaluated separately, as that's where many facilities quietly reduce coverage.
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CMS Quality Measures star rating (1–5 stars), based on 15 clinical outcome metrics including fall rates, pressure ulcers, antipsychotic drug use, and hospital readmissions. Captures actual resident health outcomes, not just compliance. High QM combined with low Health Inspection scores can indicate a facility with strong care but weak documentation practices.
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Registered Nurse hours per resident/day compared to the statewide average. RNs are the highest-skilled nursing staff — they assess residents, manage medications, and respond to emergencies. A value of +50% means RN coverage is 50% above the state norm. Negative values are a concern for residents with complex or acute medical needs.
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Total nursing staff hours (RN + LPN + CNA combined) per resident/day vs. the statewide average. A broader measure than RN vs State — it captures the entire care team. A facility can have high total staffing but low RN hours, meaning more aides and fewer nurses. Read both columns together for the full picture.
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Total dollar amount of federal monetary fines (civil money penalties) issued by CMS in the past 3 years. Fines are only levied for serious violations — typically actual harm to residents, repeated uncorrected deficiencies, or systemic non-compliance. Even a single fine is noteworthy. Multiple fines strongly suggest a pattern, not isolated incidents.
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Total health deficiency citations from the most recent standard inspection cycle. Minor citations (scope A–C) are common and often administrative in nature. Higher counts aren't always disqualifying, but should be read alongside Severe Citations to understand actual harm levels. Under 10 is strong for a large facility; 30+ warrants a closer look.
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Average deficiency citations per CMS inspection (survey) in the reporting window — total citations divided by the number of inspections. Lower is better; compare alongside total Citations and Severe Citations for context.
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Citations at CMS scope/severity level G or higher — G–I means actual harm occurred; J–L means residents were placed in immediate jeopardy. (D–F is potential for harm only). Examples include unaddressed falls, medication errors causing injury, neglect, or abuse.
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Average number of residents in the building on any given day, derived from annual census data. Reflects true operating scale — a 400-bed facility running 200 residents/day operates very differently from one at 390. Higher resident counts generally mean more funded staffing hours.
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Better Business Bureau rating (A+ to F). Reflects complaint history, business transparency, and how family disputes were resolved. A+ means no significant unresolved complaints. A blank (—) means the facility isn't BBB-accredited, which is common for healthcare providers and not necessarily a negative signal.
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Walk Score® (0–100). Measures walkability of the surrounding area. 90–100 = Walker's Paradise. 70–89 = Very Walkable. 50–69 = Somewhat Walkable. Below 50 = Car-Dependent. Higher scores benefit family visitors, resident outings, and staff commuting.
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The licensed owner or operator of record filed with CMS — the individual or organization legally accountable for the facility. Searching the operator name across other facilities can reveal chain or multi-site ownership, which matters: chain-operated homes tend to have more variable quality outcomes than independently run facilities.
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What the home actually collects for resident care, after contractual allowances, bad debt and discounts — not gross billings. Taken from the latest complete annual cost report, so it is comparable across homes reporting the same period. Revenue alone doesn't indicate care quality, but it funds staffing and capital reinvestment. Pair with Payroll %. Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
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Staff salaries plus wage-related benefits from the latest complete annual cost report. Contract and agency labour is counted separately, under other operating costs, so a home leaning on agency staff can show a low figure here. Payroll is the cost most directly tied to care quality — compare with Payroll % for full context. Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
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Payroll as a share of NET PATIENT REVENUE (not gross revenue). Both figures come from the same cost-report year. A higher figure means more of each revenue dollar goes to staff pay. Read with the Staffing star rating to judge whether spend translates into coverage — and note that homes whose patient revenue covers only part of their operation can read implausibly high. The Ohio average is: 54.7% Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
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CMS Certification Number: the unique federal identifier for this skilled nursing provider.
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|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Advanced Healthcare Center | NH SNF | Toledo | 99
Facility
99
OH AVG
93
Rank
#73 / 194 | A- |
78.4%
Facility
78.4%
OH AVG
85%
Rank
#89 / 113 | -8% | 3.09
Facility
3.09
OH AVG
3.48
Rank
#128 / 176 | +9% | -11% | $0
Facility
$0
OH AVG
$80.0k
Rank
#1 / 176 | 32
Facility
32
OH AVG
31.2
Rank
#130 / 176 | 3.2
Facility
3.2
OH AVG
4.9
Rank
#71 / 176 | - | 78 | - |
12
Facility
12
OH AVG
42
Rank
#205 / 231 | Toledo Mstr Co LLC | $9.9MFiscal year ending 08/2025
Facility
$9.9MFiscal year ending 08/2025
OH AVG
$10.5M
Rank
#83 / 174 | $4.9MFiscal year ending 08/2025
Facility
$4.9MFiscal year ending 08/2025
OH AVG
$5.6M
Rank
#98 / 174 | 49.5%Fiscal year ending 08/2025
Facility
49.5%Fiscal year ending 08/2025
OH AVG
54.7%
Rank
#127 / 174 | 365704 | ||||
| Otterbein Sunset House SeniorLife Community | NH AL CCRC IL MC SNF | Toledo (Westgate) | 24
Facility
24
OH AVG
93
Rank
#188 / 194 | ? |
88.3%
Facility
88.3%
OH AVG
85%
Rank
#51 / 113 | +4% | 3.94
Facility
3.94
OH AVG
3.48
Rank
#42 / 176 | +47% | +13% | $0
Facility
$0
OH AVG
$80.0k
Rank
#1 / 176 | 24
Facility
24
OH AVG
31.2
Rank
#75 / 176 | 3.4
Facility
3.4
OH AVG
4.9
Rank
#51 / 176 | - | 21 | A+ |
26
Facility
26
OH AVG
42
Rank
#168 / 231 | Dorothy Barnes | $7.9MFiscal year ending 12/2024
Facility
$7.9MFiscal year ending 12/2024
OH AVG
$10.5M
Rank
#117 / 174 | $4.3MFiscal year ending 12/2024
Facility
$4.3MFiscal year ending 12/2024
OH AVG
$5.6M
Rank
#115 / 174 | 54.5%Fiscal year ending 12/2024
Facility
54.5%Fiscal year ending 12/2024
OH AVG
54.7%
Rank
#80 / 174 | 366148 | ||||
| Ohio Living Swan Creek | NH AL IL SNF | Toledo (Southwyck) | 54
Facility
54
OH AVG
93
Rank
#152 / 194 | ? | - | - | 4.13
Facility
4.13
OH AVG
3.48
Rank
#29 / 176 | -50% | +19% | $34.9k
Facility
$34.9k
OH AVG
$80.0k
Rank
#150 / 176 | 25
Facility
25
OH AVG
31.2
Rank
#79 / 176 | 4.2
Facility
4.2
OH AVG
4.9
Rank
#87 / 176 | 2 | 31 | - |
28
Facility
28
OH AVG
42
Rank
#157 / 231 | Tim Phillips | $4.7MFiscal year ending 06/2025
Facility
$4.7MFiscal year ending 06/2025
OH AVG
$10.5M
Rank
#158 / 174 | $2.4MFiscal year ending 06/2025
Facility
$2.4MFiscal year ending 06/2025
OH AVG
$5.6M
Rank
#160 / 174 | 51.1%Fiscal year ending 06/2025
Facility
51.1%Fiscal year ending 06/2025
OH AVG
54.7%
Rank
#108 / 174 | 365996 | ||||
| Continuing Healthcare of Toledo | NH AL IL MC | Toledo (Reynolds Corners) | 75
Facility
75
OH AVG
93
Rank
#119 / 194 | C |
81.7%
Facility
81.7%
OH AVG
85%
Rank
#76 / 113 | -4% | 3.76
Facility
3.76
OH AVG
3.48
Rank
#54 / 176 | +10% | +8% | $50.6k
Facility
$50.6k
OH AVG
$80.0k
Rank
#143 / 176 | 64
Facility
64
OH AVG
31.2
Rank
#162 / 176 | 7.1
Facility
7.1
OH AVG
4.9
Rank
#162 / 176 | 3 | 61 | - |
32
Facility
32
OH AVG
42
Rank
#145 / 231 | Divine Rehabilitation And Nursing At Swan Creek LLC | $6.3MFiscal year ending 12/2024
Facility
$6.3MFiscal year ending 12/2024
OH AVG
$10.5M
Rank
#140 / 174 | $3.6MFiscal year ending 12/2024
Facility
$3.6MFiscal year ending 12/2024
OH AVG
$5.6M
Rank
#133 / 174 | 57.5%Fiscal year ending 12/2024
Facility
57.5%Fiscal year ending 12/2024
OH AVG
54.7%
Rank
#49 / 174 | 365488 | ||||
| Divine Rehabilitation and Nursing at Toledo | - | NH MC SNF | Toledo | 93
Facility
93
OH AVG
93
Rank
#93 / 194 | D+ |
60.4%
Facility
60.4%
OH AVG
85%
Rank
#111 / 113 | -29% | 3.44
Facility
3.44
OH AVG
3.48
Rank
#97 / 176 | - | - | - | +23% | -1% | $99.5k
Facility
$99.5k
OH AVG
$80.0k
Rank
#160 / 176 | 92
Facility
92
OH AVG
31.2
Rank
#175 / 176 | 5.1
Facility
5.1
OH AVG
4.9
Rank
#137 / 176 | 8 | 56 | - |
57
Facility
57
OH AVG
42
Rank
#61 / 231 | - | $8.4MFiscal year ending 12/2024
Facility
$8.4MFiscal year ending 12/2024
OH AVG
$10.5M
Rank
#108 / 174 | $4.5MFiscal year ending 12/2024
Facility
$4.5MFiscal year ending 12/2024
OH AVG
$5.6M
Rank
#112 / 174 | 54.2%Fiscal year ending 12/2024
Facility
54.2%Fiscal year ending 12/2024
OH AVG
54.7%
Rank
#81 / 174 | 366328 |
Rank badges are statewide and care-type specific: each nursing home is ranked against every other OH nursing home we track that reports that metric, not just the 5 on this page. See how we rank facilities
Financial Assistance for
Nursing Home in Ohio
Continuing Healthcare of Toledo is located in Toledo, Ohio.
Here are the financial assistance programs available to residents in Ohio.
Know before you visit
Frequently Asked Questions about Continuing Healthcare of Toledo
Quick answers from public records and the community's own listing.01 What neighborhood is Continuing Healthcare of Toledo in?
Continuing Healthcare of Toledo is in the Reynolds Corners neighborhood of Toledo.
02 Who is the Director of Nursing at Continuing Healthcare of Toledo?
Dionsha Washington is the Director of Nursing at Continuing Healthcare of Toledo.
03 Is Continuing Healthcare of Toledo in a walkable area?
Continuing Healthcare of Toledo has a walk score of 32. Car-dependent. A few nearby services may be reachable on foot, but most trips require transportation.
04 What is the occupancy rate at Continuing Healthcare of Toledo?
Continuing Healthcare of Toledo's occupancy is 81.7%.
05 Are pets allowed at Continuing Healthcare of Toledo?
No, Continuing Healthcare of Toledo has a no-pet policy.
06 What is the best email address for Continuing Healthcare of Toledo?
The team at Continuing Healthcare of Toledo can be reached at MICHELLE.HOFF@ATT.NET.
07 Does Continuing Healthcare of Toledo operate as a for-profit or non-profit?
Continuing Healthcare of Toledo is registered as a for-profit in OH.
Updated on
