The Springs of Park Avenue

Nursing Home
Overview of The Springs of Park Avenue

The Springs Park Avenue boasts its services are delivered with only the best in its class brought by its premier level of care entrusted to residents. The nursing home boasts its innovative and modern approach to senior recovery. Offering skilled nursing, memory care, and rehabilitation services, seniors will feel a sense of safety, security, and belonging. The residents at The Springs Park Avenue will experience an unmatched level of exceptional care delivered by its patient-friendly staff to offer the best care possible for its residents.
The nursing home in Hot Springs is dedicated to upholding passion and peace of mind in the lifestyles of its residents. It offers its exclusive Serenity at The Springs, a specialized program unit for memory care residents; it also has a Telemedicine service that encompasses health monitoring by the immediate call of physicians to assess medical conditions as a preventive measure to rush to the hospital. Other clinical services include stroke recovery, IV therapy, orthopedic therapy, post-surgical care, pain management, technical therapy programs, and diabetic care.

(501) 327-0200

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Overall rating Info Official CMS rating based on health inspections, staffing and quality measures.
4/5
Arkansas average: 3.1/5
Health Inspection Info Official CMS rating based on deficiencies found during state health inspections.
3/5
Arkansas average: 2.9/5
Staffing Info Official CMS rating based on nurse staffing hours per resident per day.
3/5
Arkansas average: 3.2/5
Quality Measures Info Official CMS rating based on clinical outcomes for residents.
5/5
Arkansas average: 3.7/5

Nursing care per resident

Info Average daily nursing hours per resident (adjusted for acuity). Higher values indicate more nursing time per resident.
4h 16m per day

This home provides 9% less nursing time per resident than the state average.

Arkansas average: 4h 40m per day

Staffing hours breakdown

Info Hours of care per resident per day, broken down by staff type. Data from CMS Medicare.
Staff type Facility State avg National avg
Registered Nurse (RN) Info Registered nurse hours per resident per day. 27m per day 24m per day 41m per day
LPN / LVN Info Licensed Practical Nurse / Licensed Vocational Nurse hours per resident per day. 56m per day 57m per day 52m per day
Nurse Aide Info Nurse aide hours per resident per day. 2h 28m per day 2h 44m per day 2h 21m per day
Total Nursing (Weekend) Info Total number of nurse staff hours per resident per day on weekends. 3h 39m per day 3h 29m per day 3h 26m per day
Physical Therapist Info Physical therapist staff hours per resident per day. 2m per day 2m per day 4m per day
RN (Weekend) Info Registered nurse hours per resident per day on weekends. 29m per day 16m per day 29m per day

Capacity and availability

Smaller home

May offer a more intimate, personalized care environment.

Total beds 95

This home usually has availability

Lower occupancy suggests more openings may be available.

Lower demand than the Arkansas average
Occupancy rate 73.1%
Residents per day (avg) 73
Occupancy rate
73.1%
Residents per day (avg)
73

Who this home usually serves

TYPE OF STAY

Primarily short stays

Residents typically stay for brief periods, with frequent admissions and discharges throughout the year.

Might be optimal for
Post-acute recovery Temporary care Transitional stays

Breakdown by payment type

Medicare

24% of new residents, usually for short-term rehab.

Typical stay 1 - 2 months

Private pay

64% of new residents, often for short stays.

Typical stay 1 - 2 months

Medicaid

12% of new residents, often for long-term daily care.

Typical stay 11 months

Finances and operations

Proprietary home
Other
Home revenue
$9.4M
Profit
$1.0M
Proprietary home Other
Home revenue
$9,368,194.00
Profit
$1,017,061.00
Payroll costs Info The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$3.0M
32.1% of revenue
Other operating costs Info All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$5.3M
Total costs $8.4M

Types of Care at The Springs of Park Avenue

Memory Care Nursing Home
Contact The Springs of Park Avenue

Compare Nursing Homes around Hot Springs

The information below is reported by the Arkansas Department of Human Services, Office of Long Term Care.
Quapaw Care and Rehabilitation Center, LLC
SNF

Nursing Home 24/7 care needed

AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

AR 71913
126
No
-
FARMER, CINDY
78.2%
$14,128,275.00
$4,958,755.00
35.1%
97.60
4/5
5.7182
3/5
4/5
5/5
-
25
-
-35%
+22%
+10%
Lake Hamilton Health and Rehab
SNF

Nursing Home 24/7 care needed

AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

AR 71913
84
No
-
LEVATO, AMANDA
88.5%
$13,865,046.00
$3,292,944.00
23.7%
75.30
4/5
4.7221
3/5
3/5
5/5
-
22
-
-22%
+1%
+24%
The Springs of Park Avenue
SNF

Nursing Home 24/7 care needed

AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

AR 71901
95
No
17
LUSTER, STACY
73.1%
$9,366,950.00
$3,009,892.00
32.1%
72.90
4/5
4.2687
3/5
3/5
5/5
-
23
-
+7%
-9%
+3%
Belvedere Nursing and Rehabilitation Center, LLC
SNF

Nursing Home 24/7 care needed

AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

AR 71901
120
No
-
-
94.2%
$18,760,556.00
$5,253,035.00
28%
116.80
1/5
4.6619
1/5
3/5
4/5
2
25
3
-66%
0%
+32%
Fortress Living
AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

MC

Memory Care Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.

SNF

Nursing Homes 24/7 care needed

Hot Springs
-
No
1
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-

Places of interest near The Springs of Park Avenue

Address 2.4 miles from city center — 1.46 miles to nearest hospital (Well-being Hub CHI St. Vincent)

Address 1401 Park Avenue Hot Springs, AR 71901

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Staffing Data

Source: CMS Payroll-Based Journal (Q2 2025)

118
Total Staff
106
Employees
12
Contractors
28,539
Total Hours (Quarter)
41
Avg Staff/Day
7.6
Avg Shift (hrs)
Nursing Staff Breakdown
Role Count Avg Shift (hrs) Uses Contractors?
Registered Nurse77.7 No
Licensed Practical Nurse178.4 No
Certified Nursing Assistant508 No
Staff by Category
Administration
2 staff
7.2hs shift avg
Nursing Staff
85 staff
8hs shift avg
Physicians & Practitioners
8 staff
9.2hs shift avg
Therapy Services
17 staff
4.7hs shift avg
Activities & Recreation
0 staff
0hs shift avg
Social Services
4 staff
7.3hs shift avg
Dietary Services
1 staff
7.1hs shift avg
Other Services
1 staff
7.6hs shift avg
Contractor Analysis
2.8%
of total hours from contractors
807 contractor hours this quarter
Physical Therapy Aide: 2 Occupational Therapy Aide: 1 Speech Language Pathologist: 2 Qualified Social Worker: 2 Medical Director: 1 Physical Therapy Assistant: 1 Respiratory Therapy Technician: 2 Occupational Therapy Assistant: 1
Role Employees Contractors Total Staff Total Hours Days Worked % of Days Avg Shift (hrs)
Certified Nursing Assistant5005014,61591100%8
Licensed Practical Nurse170174,05791100%8.4
RN Director of Nursing6061,8287077%7.5
Registered Nurse7071,80091100%7.7
Clinical Nurse Specialist4049138088%10
Speech Language Pathologist3258056976%6.9
Physical Therapy Aide3256758593%5.5
Nurse Aide in Training3036315864%7.7
Nurse Practitioner4045436571%8.1
Dental Services Staff1015076774%7.6
Other Dietary Services Staff1014896976%7.1
Administrator1014725965%8
Medication Aide/Technician2024644651%8.9
Qualified Social Worker2244526268%7.3
Respiratory Therapy Technician1231055459%1.9
Physical Therapy Assistant112633741%1.7
Occupational Therapy Aide011512527%2
Medical Director011381213%3.2
Occupational Therapy Assistant0113089%3.8

Health Inspection History

Inspections
Total health inspections 4

Arkansas average 4.2


Last Health inspection on Aug 2025

Total health citations 23
Citations per inspection
5.75

Health citations are formal notices following inspections when they fail to comply with safety and care standards.

21 of 23 citations resulted from standard inspections; and 2 of 23 resulted from complaint investigations.

Breakdown of citation severity (last 3 years)
Critical Health citations More info 0
100% better than Arkansas average

Arkansas average: 0.4


Serious Health citations More info 0
100% better than Arkansas average

Arkansas average: 0.2

0 critical citations More info Arkansas average: 0.4

0 serious citations More info Arkansas average: 0.2

23 moderate citations More info Arkansas average: 20.9

0 minor citations More info Arkansas average: 0.4
Citations history (last 3 years)
Nutrition moderate citation Aug 06, 2025
Corrected

Nutrition moderate citation Aug 06, 2025
Corrected

Quality of Care moderate citation Aug 06, 2025
Corrected

Abuse/Neglect moderate citation Dec 31, 2024
Corrected

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Ownership: For-Profit LLC
Part of: The Springs of Arkansas
Resident Census by Payment Source
75 Total Residents
Medicare 22 (29.3%)
Medicaid 38 (50.7%)
Private Pay/Other 15 (20%)
Programs & Services
Residents' Group
Family Engagement

Active councils help families stay involved in care decisions and facility operations.

Quality of care over time

These measures show how residents usually do over time at this home, based on health outcomes and preventive care.

High-risk clinical events score Info A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline. 2.4
69% better than Arkansas average

Arkansas average: 7.7

Functional decline score Info A composite score based on activities of daily living decline, walking ability decline, and incontinence. 7.0
48% better than Arkansas average

Arkansas average: 13.3

Long-stay resident measures
Need for Help with Daily Activities Increased Info Percent of long-stay residents whose need for help with daily activities has increased 3.0%
74% better than Arkansas average

Arkansas average: 11.5%

Walking Ability Worsened Info Percent of long-stay residents whose ability to move independently worsened 2.1%
84% better than Arkansas average

Arkansas average: 13.4%

Low Risk Residents with Bowel/Bladder Incontinence Info Percent of low risk long-stay residents who lose control of their bowels or bladder 15.8%
5% worse than Arkansas average

Arkansas average: 15.1%

Falls with Major Injury Info Percent of long-stay residents experiencing one or more falls with major injury 1.3%
68% better than Arkansas average

Arkansas average: 3.9%

High Risk Residents with Pressure Ulcers Info Percent of long-stay high risk residents with pressure ulcers 4.6%
In line with Arkansas average

Arkansas average: 4.7%

Urinary Tract Infection Info Percent of long-stay residents with a urinary tract infection 0.0%
100% better than Arkansas average

Arkansas average: 1.3%

Lost Too Much Weight Info Percent of long-stay residents who lose too much weight 1.1%
79% better than Arkansas average

Arkansas average: 5.0%

Depressive Symptoms Info Percent of long-stay residents who have depressive symptoms 0.0%
100% better than Arkansas average

Arkansas average: 1.5%

Antipsychotic Use Info Percent of long-stay residents who received an antipsychotic medication 9.4%
10% better than Arkansas average

Arkansas average: 10.5%

Pneumococcal Vaccine Info Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine 98.7%
5% better than Arkansas average

Arkansas average: 94.4%

Influenza Vaccine Info Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine 97.1%
In line with Arkansas average

Arkansas average: 96.2%

Hospitalizations per 1,000 days Info Number of hospitalizations per 1,000 long-stay resident days. 2.30
17% worse than Arkansas average

Arkansas average: 1.97

ED visits per 1,000 days Info Number of outpatient emergency department visits per 1,000 long-stay resident days. 1.33
39% better than Arkansas average

Arkansas average: 2.18

Short-stay resident measures
Pneumococcal Vaccine Info Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine 96.0%
19% better than Arkansas average

Arkansas average: 80.9%

Antipsychotic medication increase Info Percent of short-stay residents who newly received an antipsychotic medication 2.9%
89% worse than Arkansas average

Arkansas average: 1.5%

Influenza Vaccine Info Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine 84.8%
9% better than Arkansas average

Arkansas average: 77.7%

Re-hospitalized after SNF stay Info Percentage of short-stay residents who were re-hospitalized after their nursing home admission. 23.0%
9% better than Arkansas average

Arkansas average: 25.2%

Emergency department visits Info Percentage of short-stay residents who had an outpatient emergency department visit. 10.4%
25% better than Arkansas average

Arkansas average: 13.8%

Falls with major injury Info Percentage of SNF residents who experience falls with major injury during their stay. 1.1%
45% worse than Arkansas average

Arkansas average: 0.8%

Ability to care for self at discharge Info Percentage of residents at or above expected ability to care for themselves at discharge. 41.2%
23% worse than Arkansas average

Arkansas average: 53.7%

Successful return to home or community Info Rate of successful return to home or community from a skilled nursing facility. 54.8%
8% better than Arkansas average

Arkansas average: 50.6%

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Financial Aid for Arkansas Seniors

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ARChoices

Arkansas Medicaid ARChoices

Age 65+ or 21+ with disability, Arkansas resident, Medicaid- eligible, nursing home-level care need.

~$2,829/month (300% FBR, individual).

$2,000 (individual), $3,000 (couple).

Rural focus; possible waitlists.

Choices in Living Resource Center

Arkansas Choices in Living

Age 60+, Arkansas resident.

No strict limit; prioritizes low-income.

Not applicable.

Limited direct funding; mostly referral-based.

Living Choices Assisted Living Waiver

Arkansas Medicaid Living Choices Assisted Living Waiver

Age 65+, Arkansas resident, requires nursing home-level care, lives in a Level II assisted living facility.

~$2,829/month (300% FBR, individual).

$2,000 (individual), $3,000 (couple); spousal rules apply.

Limited provider network; excludes Level I facilities (no nursing services).

Program of All-Inclusive Care for the Elderly (PACE)

Arkansas Medicaid PACE

Age 55+, Arkansas resident, nursing home-level care, safe with PACE support.

~$2,829/month (300% FBR).

$2,000 (individual), $3,000 (couple).

Limited geographic availability.

Arkansas State Plan Personal Care

Arkansas Medicaid Personal Care Program

Any age, Arkansas resident, needs ADL/IADL help, Medicaid-eligible.

~$1,004/month (individual).

$9,660 (individual), $14,470 (couple).

No nursing home-level care requirement.

Senior Community Service Employment Program (SCSEP)

Arkansas SCSEP (federally funded, state-administered)

Age 55+, unemployed, low-income, Arkansas resident.

~$1,983/month (125% FPL).

Not specified.

Priority for veterans, rural residents.

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