Total health inspections
4
Arkansas average 4.2
Last Health inspection on Mar 2025
Mix of rehab and long-term care
This home supports both short-term rehab and long-term care, with residents staying for a wide range of durations.
The Springs of Broadway
Nursing Home
The Springs of Broadway
Nursing Home
The Springs of Broadway is a premier assisted living community in West Memphis, Arkansas, to provide seniors with a second home, offering peace of mind to their loved ones. Their goal is to help seniors maintain a healthy and joyful life, embracing all the adventures life has to offer. The staff at The Springs of is committed to resident-centered care and strives for excellence in quality improvement.
At The Springs of Broadway, they believe in creating an environment where senior residents can thrive and enjoy their golden years. This assisted living community is designed with the utmost care. They offer nursing services, a top-notch staff, outstanding amenities, and specialized programs so that every resident’s health is continually prioritized.
Quality ratings
Official CMS rating based on health inspections, staffing and quality measures.
Official CMS rating based on deficiencies found during state health inspections.
Official CMS rating based on nurse staffing hours per resident per day.
Official CMS rating based on clinical outcomes for residents.
Nursing care per resident
Average daily nursing hours per resident (adjusted for acuity). Higher values indicate more nursing time per resident.
Capacity and availability
Medium-capacity home
Offers a balance of services and community atmosphere.
Total beds
119
This home usually has availability
Lower occupancy suggests more openings may be available.
Occupancy rate
54.6%
Residents per day (avg)
74
Occupancy rate
54.6%
Residents per day (avg)
74
Who this home usually serves
Show admissions and discharges
TYPE OF STAY
Might be optimal for
Flexible care needs
Breakdown by payment type
Medicare
36% of new residents, usually for short-term rehab.
Typical stay
29 days
Private pay
41% of new residents, often for short stays.
Typical stay
1 - 2 months
Medicaid
23% of new residents, often for long-term daily care.
Typical stay
8 months
Finances and operations
Proprietary home
Other
Home revenue
$8.4M
Operating loss
-$242.4K
Proprietary home
Other
Home revenue
$8,379,071.00
Operating loss
$-242,361.00
Payroll costs
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$3.4M
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Other operating costs
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$5.2M
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Total costs
$8.6M
119-bed community
A larger shared setting that may offer more common spaces and organized community services.
Walk Score: 40 / 100
Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
About this community
Facility Type
Skilled Nursing Facility with dual certified beds (Medicaid / Medicare)
Additional licensing details
Business type:
Limited Liability Company
Certification type:
XIX/XVIII
County:
Crittenden
Ownership & operating entity
The Springs of Broadway is legally operated by West Memphis Wellness LLC, and administrated by Arne Able.
Type Of Units
Medicaid and Medicare
119 units
Total beds
119 units
Contact Information
Fax:
870-735-0614
Compare Nursing Homes around West Memphis
The information below is reported by the Arkansas Department of Human Services, Office of Long Term Care.
The Springs of Broadway
+36%
-18%
-23%
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
SNF
Nursing Homes 24/7 care needed
West Memphis
119
No
40
SMITH, JACK
54.6%
$8,379,066.00
$3,393,260.00
40.5%
73.50
3.8304
-
21
+36%-18%-23%
The Springs of Avalon
+48%
-9%
-36%
SNF
Nursing Home 24/7 care needed
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
West Memphis
155
No
58
KNOWLTON, LAPORTIA
45.9%
$7,524,517.00
$2,823,611.00
37.5%
73.60
4.2332
1
24
+48%-9%-36%
The Springs of Broadway
Type of care:
AL
SNF
Community:
West Memphis
Bed Count:
119
Pets Allowed:
No
Operator:
SMITH, JACK
CCN:
45195
Occupancy:
54.6%
Home Revenue:
$8,379,066.00
Payroll Costs:
$3,393,260.00
Payroll %:
40.5%
Avg Residents/Day:
73.50
Overall Rating:
Adj Nurse Hours:
3.8304
Health Insp Rating:
Staffing Rating:
QM Rating:
Citations:
21
RN share vs State Avg:
+36%
+36%
Staffing vs State Avg:
-18%
-18%
Occupancy vs State Avg:
-23%
-23%
The Springs of Avalon
Type of care:
SNF
AL
Community:
West Memphis
Bed Count:
155
Pets Allowed:
No
Operator:
KNOWLTON, LAPORTIA
CCN:
45217
Occupancy:
45.9%
Home Revenue:
$7,524,517.00
Payroll Costs:
$2,823,611.00
Payroll %:
37.5%
Avg Residents/Day:
73.60
Overall Rating:
Adj Nurse Hours:
4.2332
Health Insp Rating:
Staffing Rating:
QM Rating:
Number of Fines:
1
Citations:
24
RN share vs State Avg:
+48%
+48%
Staffing vs State Avg:
-9%
-9%
Occupancy vs State Avg:
-36%
-36%Places of interest near The Springs of Broadway
1.2 miles from city center — 9.05 miles to nearest hospital (St. Jude Patient Care Center)
800 W Broadway Ave, West Memphis, AR 72301
Calculate Travel Distance to The Springs of Broadway
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Staffing Data
Source: CMS Payroll-Based Journal (Q2 2025)
93
Total Staff
83
Employees
10
Contractors
27,414
Total Hours (Quarter)
37
Avg Staff/Day
8.1
Avg Shift (hrs)
Nursing Staff Breakdown
| Role ⓘ | Count ⓘ | Avg Shift (hrs) ⓘ | Uses Contractors? ⓘ |
|---|---|---|---|
| Registered Nurse | 7 | 9 | No |
| Licensed Practical Nurse | 19 | 9.8 | No |
| Certified Nursing Assistant | 45 | 7.6 | No |
Staff by Category
Administration ⓘ
2 staff
8hs shift avg
Nursing Staff ⓘ
73 staff
8.3hs shift avg
Physicians & Practitioners ⓘ
2 staff
8.7hs shift avg
Therapy Services ⓘ
12 staff
5.8hs shift avg
Activities & Recreation ⓘ
0 staff
0hs shift avg
Social Services ⓘ
2 staff
1.8hs shift avg
Dietary Services ⓘ
1 staff
7.1hs shift avg
Other Services ⓘ
1 staff
8hs shift avg
Contractor Analysis
2.1%
of total hours from contractors
581 contractor hours this quarter
Speech Language Pathologist: 2
Physical Therapy Aide: 1
Occupational Therapy Aide: 1
Medical Director: 1
Respiratory Therapy Technician: 2
Physical Therapy Assistant: 1
Qualified Social Worker: 1
Occupational Therapy Assistant: 1
| Role ⓘ | Employees ⓘ | Contractors ⓘ | Total Staff ⓘ | Total Hours ⓘ | Days Worked ⓘ | % of Days ⓘ | Avg Shift (hrs) ⓘ |
|---|---|---|---|---|---|---|---|
| Certified Nursing Assistant | 45 | 0 | 45 | 13,878 | 91 | 100% | 7.6 |
| Licensed Practical Nurse | 19 | 0 | 19 | 6,626 | 91 | 100% | 9.8 |
| Registered Nurse | 7 | 0 | 7 | 2,676 | 91 | 100% | 9 |
| Nurse Practitioner | 1 | 0 | 1 | 607 | 64 | 70% | 9.5 |
| Dental Services Staff | 1 | 0 | 1 | 512 | 64 | 70% | 8 |
| Dietitian | 1 | 0 | 1 | 479 | 67 | 74% | 7.1 |
| Administrator | 1 | 0 | 1 | 472 | 59 | 65% | 8 |
| Clinical Nurse Specialist | 1 | 0 | 1 | 446 | 57 | 63% | 7.8 |
| Speech Language Pathologist | 1 | 2 | 3 | 441 | 59 | 65% | 7.3 |
| Respiratory Therapy Technician | 2 | 2 | 4 | 426 | 53 | 58% | 5.9 |
| Nurse Aide in Training | 2 | 0 | 2 | 358 | 47 | 52% | 7.6 |
| Physical Therapy Aide | 0 | 1 | 1 | 176 | 22 | 24% | 8 |
| Physical Therapy Assistant | 1 | 1 | 2 | 134 | 31 | 34% | 4.3 |
| Medical Director | 0 | 1 | 1 | 104 | 13 | 14% | 8 |
| Occupational Therapy Aide | 0 | 1 | 1 | 43 | 25 | 27% | 1.7 |
| Occupational Therapy Assistant | 0 | 1 | 1 | 28 | 6 | 7% | 4.7 |
| Qualified Social Worker | 1 | 1 | 2 | 11 | 6 | 7% | 1.8 |
Health Inspection History
Inspections
Total health citations
21
Citations per inspection
5.25
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
14 of 21 citations resulted from standard inspections; 1 of 21 resulted from complaint investigations; and 6 of 21 came from combined inspections (standard and complaint).
Breakdown of citation severity (last 3 years)
Critical Health citations
0
0
100% better than Arkansas averageArkansas average: 0.4
Serious Health citations
0
0
100% better than Arkansas averageArkansas average: 0.2
0 critical citations
0 serious citations
20 moderate citations
1 minor citation
Citations history (last 3 years)
Nutrition moderate citation
Mar 27, 2025
Corrected
Nutrition moderate citation
Mar 27, 2025
Corrected
Quality of Care moderate citation
Mar 27, 2025
Corrected
Quality of Care moderate citation
Mar 27, 2025
Corrected
Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Ownership: For-Profit LLC
Part of: The Springs of Arkansas
Resident Census by Payment Source
72
Total Residents
Medicare
13
(18.1%)
ⓘ
Medicaid
52
(72.2%)
ⓘ
Private Pay/Other
7
(9.7%)
ⓘ
Programs & Services
Residents' Group
ⓘ
Nurse Aide Training
ⓘ
Family Engagement
Active councils help families stay involved in care decisions and facility operations.
Active
Resident Council
ⓘ
Quality of care over time
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
High-risk clinical events score
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
4.9
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
4.9
36% better than Arkansas averageArkansas average: 7.7
Functional decline score
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
7.2
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
7.2
46% better than Arkansas averageArkansas average: 13.3
Long-stay resident measures
Need for Help with Daily Activities Increased
Percent of long-stay residents whose need for help with daily activities has increased
8.3%
Percent of long-stay residents whose need for help with daily activities has increased
8.3%
28% better than Arkansas averageArkansas average: 11.5%
Walking Ability Worsened
Percent of long-stay residents whose ability to move independently worsened
5.9%
Percent of long-stay residents whose ability to move independently worsened
5.9%
56% better than Arkansas averageArkansas average: 13.4%
Low Risk Residents with Bowel/Bladder Incontinence
Percent of low risk long-stay residents who lose control of their bowels or bladder
7.4%
Percent of low risk long-stay residents who lose control of their bowels or bladder
7.4%
51% better than Arkansas averageArkansas average: 15.1%
Falls with Major Injury
Percent of long-stay residents experiencing one or more falls with major injury
2.8%
Percent of long-stay residents experiencing one or more falls with major injury
2.8%
30% better than Arkansas averageArkansas average: 3.9%
High Risk Residents with Pressure Ulcers
Percent of long-stay high risk residents with pressure ulcers
5.2%
Percent of long-stay high risk residents with pressure ulcers
5.2%
9% worse than Arkansas averageArkansas average: 4.7%
Urinary Tract Infection
Percent of long-stay residents with a urinary tract infection
0.0%
Percent of long-stay residents with a urinary tract infection
0.0%
100% better than Arkansas averageArkansas average: 1.3%
Lost Too Much Weight
Percent of long-stay residents who lose too much weight
2.6%
Percent of long-stay residents who lose too much weight
2.6%
48% better than Arkansas averageArkansas average: 5.0%
Depressive Symptoms
Percent of long-stay residents who have depressive symptoms
0.4%
Percent of long-stay residents who have depressive symptoms
0.4%
72% better than Arkansas averageArkansas average: 1.5%
Antipsychotic Use
Percent of long-stay residents who received an antipsychotic medication
7.9%
Percent of long-stay residents who received an antipsychotic medication
7.9%
25% better than Arkansas averageArkansas average: 10.5%
Pneumococcal Vaccine
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
81.1%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
81.1%
14% worse than Arkansas averageArkansas average: 94.4%
Influenza Vaccine
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
64.8%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
64.8%
33% worse than Arkansas averageArkansas average: 96.2%
Short-stay resident measures
Pneumococcal Vaccine
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
61.4%
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
61.4%
24% worse than Arkansas averageArkansas average: 80.9%
Antipsychotic medication increase
Percent of short-stay residents who newly received an antipsychotic medication
1.1%
Percent of short-stay residents who newly received an antipsychotic medication
1.1%
30% better than Arkansas averageArkansas average: 1.5%
Influenza Vaccine
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
66.2%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
66.2%
15% worse than Arkansas averageArkansas average: 77.7%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Financial Trends
Historical financial and operational data for The Springs of Broadway based on CMS SNF Cost Reports.
Occupancy Rate
54.6%
↓ 8.4pp vs 2023
Net Income
-$242,361
↓ ~$380K vs 2023
Total Payroll
$4,202,334
↓ ~$582K vs 2023
Profit Margin
-2.9%
↓ 4.3pp vs 2023
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