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Nursing Home in Carmel

CMS overall rating Info The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.

Carmel Health & Living Community

Nursing Home in Carmel

CMS overall rating Info The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.

Carmel Health & Living Community

118 Medical Dr, Carmel, IN 46032 View map
Overview of Carmel Health & Living Community

Carmel Health & Living Community is the leading senior living destination in Carmel, Indiana, offering a superior standard of care that extends beyond expectations. This distinguished community provides a comprehensive range of services, encompassing senior living, top-tier rehabilitation services, long-term care facility, and memory support, making it the prime choice among nursing homes near you.
Set within the vibrant surroundings of Carmel, Indiana, this community boasts modern amenities that elevate the senior living experience. Residents enjoy easy access to a plethora of restaurants, shops, and attractions, while also benefiting from close proximity to hospitals and local physicians. Carmel Health & Living Community stands out as a nursing home with memory care, ensuring residents receive specialized care in a comfortable and spacious environment. Coupled with exceptional dining options, it truly sets the standard for nursing homes that prioritize both quality care and modern facilities.

(317) 844-4211

Managed by Daniel W. Moore

Administrator

Daniel W. Moore is a licensed health facility administrator who has served as administrator of CarDon’s Health & Living Communities in Paoli, Sullivan, and Indianapolis. He coordinated the planning and construction of Bell Trace and Brookside Village in Jasper. Daniel previously served as director of property development and currently serves as executive vice president of CarDon’s board of directors.

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Overall rating Info The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
2/5
Indiana average: 3.0/5
Health Inspection Info Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
2/5
Indiana average: 2.7/5
Staffing Info Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
3/5
Indiana average: 2.6/5
Quality Measures Info Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
4/5
Indiana average: 4.1/5

Nursing care per resident

Info This shows how many total hours of nursing staff time are available per resident each day. Higher numbers usually mean more staff support.
3h 44m per day

This home provides 5% more nursing time per resident than the Indiana average.

Indiana average: 3h 32m per day

Staffing hours breakdown

Info Hours of care per resident per day, broken down by staff type. Data from CMS Medicare.
Staff type Facility State avg National avg
Registered Nurse (RN) Info Registered nurse hours per resident per day. 36m per day 40m per day 41m per day
Nurse Aide Info Nurse aide hours per resident per day. 1h 58m per day 2h 16m per day 2h 21m per day
Total Nursing (Weekend) Info Total number of nurse staff hours per resident per day on weekends. 3h 7m per day 3h 14m per day 3h 26m per day
Physical Therapist Info Physical therapist staff hours per resident per day. 5m per day 4m per day 4m per day
RN (Weekend) Info Registered nurse hours per resident per day on weekends. 20m per day 27m per day 29m per day

Capacity and availability

Medium-capacity home

Offers a balance of services and community atmosphere.

Total beds 188

This home usually has availability

Lower occupancy suggests more openings may be available.

Lower demand than the Indiana average
Occupancy rate 75.5%
Residents per day (avg) 131
Occupancy rate
75.5%
Residents per day (avg)
131

Who this home usually serves

TYPE OF STAY

Primarily short stays

Residents typically stay for brief periods, with frequent admissions and discharges throughout the year.

Might be optimal for
Post-acute recovery Temporary care Transitional stays

Breakdown by payment type

Medicare

20% of new residents, usually for short-term rehab.

Typical stay 1 - 2 months

Private pay

61% of new residents, often for short stays.

Typical stay 2 months

Medicaid

19% of new residents, often for long-term daily care.

Typical stay 2 years

Finances and operations

Governmental community
Operated by county authorities.
Home revenue
$24.8M
Surplus of revenue
$452.6K
Governmental community Operated by county authorities.
Home revenue
$24,789,487.00
Surplus of revenue
$452,632.00
Payroll costs Info The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$6.7M
27.2% of revenue
Other operating costs Info All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$17.6M
Total costs $24.3M
Bed community size
188-bed community
A large-scale community that may provide a wide range of amenities, services, and structured programs.
Years in operation
1 year in operation
A newer community that may feature more recent facilities and programs.
Walk Score
Walk Score: 78 / 100
Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.
BBB Rating
BBB Rating: A+ (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
How BBB ratings work

About this community

Occupancy

Occupancy rate
76%
11% higher than Indiana average

Indiana average: 68%

Occupied beds
142 / 188
Average residents 70 per day

License details

Facility type
Nursing Home (skilled Nursing Facility)
Issuance January 1, 2025
Expiration December 31, 2025

Additional licensing details

License number: 25-000095-1
CMS Certification Number: 155181

Ownership & operating entity

Carmel Health & Living Community is legally operated by RIVERVIEW HOSPITAL, and administrated by ALYSSA HOLLIDAY.

Profit status: NON-PROFIT

Type Of Units

SNF (Skilled Nursing)
17 units
SNF/NF (Combined)
171 units
Total beds
188 units

Staffing

Key information about the people who lead and staff this community.

Leadership

Director of Nursing: ANKE MTAFU
Contact: Alyssa Holliday, Administrator

Care Services

Nursing Services
Rehabilitation Services
Respite Care
Memory Care
Independent Living
Skilled Nursing
Licensed Nurses/CNAs
24-Hour Staffing
Short-Term Rehab

All Levels of Care

Memory Care
Skilled Nursing

Contact Information

Fax: (317) 846-0163

Programs & Activities

Specific Programs
Independent Living, Assisted Living, Rehabilitation, Long Term Care, Memory Support

Pricing & Financial Information

Memory Care$383
Skilled Nursing$383

Types of Care at Carmel Health & Living Community

Memory Care Nursing Home
Contact Carmel Health & Living Community

Inspection History

In Indiana, the Department of Health, Division of Long Term Care is the primary regulatory body that performs onsite inspections and quality of care reviews for all licensed facilities.

Inspection Overview

28 total visits · Indiana avg: 19

Ranked 316th of 388 in Indiana

20 Inspections Indiana avg: 13 54% above Indiana avg
18 Complaint Visits Indiana avg: 8 125% above Indiana avg Ranked 335th of 367 7 formal complaints filed · avg: 5 Formal complaints can result in multiple visits
10 Visits with Citations Indiana avg: 7 43% above Indiana avg
55 Citations Total Indiana avg: 34 62% above Indiana avg Ranked 313th of 385
18 Visits without Citations Indiana avg: 12 50% above Indiana avg

7 complaints

Formal expressions of dissatisfaction or concern made by residents, or their families regarding various aspects of the care, services, and environment provided.

Indiana average: 5 complaints

Latest inspection

Date November 13, 2025
Complaint Investigation

55 total citations

Citations indicate regulatory violations. A higher number implies the facility had several areas requiring improvement.

Indiana average: 34 citations

95 deficiencies

Deficiencies indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.

Indiana average: 36 deficiencies

Inspection Report Summary for Carmel Health & Living Community

The most recent inspection on March 7, 2025, found no deficiencies related to the complaint investigated. Earlier inspections showed a mixed pattern, with several citations primarily involving medication management, emergency preparedness, life safety code compliance, and resident care issues such as documentation and infection control. Complaint investigations were mostly unsubstantiated, though one complaint in May 2023 was substantiated with a deficiency related to improper use of a Hoyer lift resulting in resident injury. Enforcement actions such as fines or license suspensions were not listed in the available reports. The facility’s record shows some improvement in recent months, with the latest inspections indicating compliance after prior findings.

Health Inspection History

Inspections
Total health inspections 8

Indiana average 6


Last Health inspection on Nov 2025

Total health citations 33

Indiana average 25

Citations per inspection
4.12

Indiana average 4.12


Health citations are formal notices following inspections when they fail to comply with safety and care standards.

23 of 33 citations resulted from standard inspections; 8 of 33 resulted from complaint investigations; and 2 of 33 came from combined inspections (standard and complaint).

Breakdown of citation severity (last 3 years)
Critical Health citations More info 0
100% better than Indiana average

Indiana average: 0.2


Serious Health citations More info 1
67% worse than Indiana average

Indiana average: 0.6

0 critical citations More info Indiana average: 0.2

1 serious citation More info Indiana average: 0.6

32 moderate citations More info Indiana average: 23.8

0 minor citations More info Indiana average: 0.4
Citations history (last 3 years)
Quality of Care serious citation Info Issues related to how well residents receive appropriate treatment and support for their medical and daily care needs. Nov 13, 2025
Corrected

Pharmacy moderate citation Info Issues related to medication management, including how drugs are stored, administered, and monitored. Jan 08, 2025
Corrected

Environmental moderate citation Info Issues related to building safety, cleanliness, maintenance, and overall living conditions. Nov 04, 2024
Corrected

Nutrition moderate citation Info Issues related to food quality, meal service, and resident's nutritional needs. Nov 04, 2024
Corrected

Compare Nursing Homes around Carmel The information below is reported by the Indiana Department of Health, Division of Long Term Care.

4 facilities compared · CMS & IN Dept. of Health data · Updated Apr 2026

Filter by care type
The Barrington of Carmel
NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

Carmel
271
69.5%
0%
9.22
-35%
+168%
0
5
2.5
0
6
A+
39
Bhi Retirement Communities Inc
$17.1M
$5.9M
34.6%
155817
Studio / 1 Bed / 2 Bed
The Restoracy of Carmel
NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

Carmel (Carmel Arts & Design District)
72
86.1%
+24%
4.61
-44%
+34%
3
44
6.3
2
69
A+
77
Euson Lindsay Legacy, Llc
$10.3M
$4.0M
38.4%
155846
Studio / 1 Bed
Wellbrooke of Avon
NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

CARMEL
129
72.6%
+5%
3.11
-32%
-9%
1
32
6.4
0
47
-
-
Putnam County Hospital
$12.2M
$4.5M
37.3%
155808
-
Carmel Health & Living Community
NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

Carmel
188
70.2%
+1%
3.73
+65%
+8%
0
33
4.1
1
131
A+
78
Cardon Management Company Llc
$24.8M
$6.7M
27.2%
155181
Studio / 1 Bed

Places of interest near Carmel Health & Living Community

Address 2.0 miles from city center — 5.24 miles to nearest hospital (Ascension St. Vincent Hospital - Indianapolis)

Address 118 Medical Dr, Carmel, IN 46032

Calculate Travel Distance to Carmel Health & Living Community

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Address

Staffing Data (Q2 2025)

This data corresponds to Q2 2025 and is based on CMS Payroll-Based Journal.

Total staff 270
Employees 116
Contractors 154
Staff to resident ratio 1.89:1
1888012% better than Indiana average

Indiana average ratio: 0.00:1

Avg staff/day 68
Average shift 8 hours
0% compared with Indiana average

Indiana average: 7.7 hours

Total staff hours (quarter) 49,795
Nursing staff breakdown
Registered Nurse

Manages medical care and health needs.

Total count 42
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 8.4 hours

This role is partially covered by contractors.

Licensed Practical Nurse

Assists with medical care and medications.

Total count 62
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 8.3 hours

This role is partially covered by contractors.

Certified Nursing Assistant

Helps with daily care and mobility.

Total count 49
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 8.8 hours

No contractors work on this role.

Contractor staffing

Total hours from contractors

21.1%

10,509 contractor hours this quarter

Medication Aide/Technician: 39 Licensed Practical Nurse: 39 Registered Nurse: 34 Respiratory Therapy Technician: 10 Physical Therapy Assistant: 8 Physical Therapy Aide: 8 Qualified Social Worker: 8 Speech Language Pathologist: 5 Qualified Activities Professional: 3
Staff by category
Certified Nursing Assistant4904917,63991100%8.8
Licensed Practical Nurse23396210,96191100%8.3
Registered Nurse834424,98291100%8.4
Medication Aide/Technician839474,74791100%7.4
Other Dietary Services Staff5051,44491100%6
Qualified Social Worker0881,3477077%7.3
Clinical Nurse Specialist6061,2416673%7.8
Dental Services Staff3031,2126774%7.8
Respiratory Therapy Technician010101,1238391%6.3
Physical Therapy Assistant0881,0137279%7.5
RN Director of Nursing4048046470%8.2
Nurse Aide in Training7076885560%7.1
Physical Therapy Aide0885536875%7.3
Administrator1015206571%8
Speech Language Pathologist0555116673%6.7
Nurse Practitioner1014886167%8
Dietitian1014886167%8
Qualified Activities Professional033371415%2.6
49 Certified Nursing Assistant
% of Days 100%
62 Licensed Practical Nurse
% of Days 100%
42 Registered Nurse
% of Days 100%
47 Medication Aide/Technician
% of Days 100%
5 Other Dietary Services Staff
% of Days 100%
8 Qualified Social Worker
% of Days 77%
6 Clinical Nurse Specialist
% of Days 73%
3 Dental Services Staff
% of Days 74%
10 Respiratory Therapy Technician
% of Days 91%
8 Physical Therapy Assistant
% of Days 79%
4 RN Director of Nursing
% of Days 70%
7 Nurse Aide in Training
% of Days 60%
8 Physical Therapy Aide
% of Days 75%
1 Administrator
% of Days 71%
5 Speech Language Pathologist
% of Days 73%
1 Nurse Practitioner
% of Days 67%
1 Dietitian
% of Days 67%
3 Qualified Activities Professional
% of Days 15%

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Total census
143 residents
Residents by payment source
Medicare
10 residents (7%)
Medicaid
109 residents (76.2%)
Private pay or other
24 residents (16.8%)
Programs & Services
Residents' Group

Residents meet regularly to discuss policies, care quality, and activities

Nurse Aide Training

State-approved Nurse Aide Training and Competency Evaluation Program on-site

Active Resident Council

Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.

Quality of care over time

These measures show how residents usually do over time at this home, based on health outcomes and preventive care.

High-risk clinical events score Info A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline. 8.3
In line with Indiana average

Indiana average: 8.0

Functional decline score Info A composite score based on activities of daily living decline, walking ability decline, and incontinence. 17.2
In line with Indiana average

Indiana average: 17.1

Long-stay resident measures
Above average Indiana avg: 4.3 Info CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Need for Help with Daily Activities Increased Info Percent of long-stay residents whose need for help with daily activities has increased 12.1%
In line with Indiana average

Indiana average: 12.0%

Walking Ability Worsened Info Percent of long-stay residents whose ability to move independently worsened 14.0%
In line with Indiana average

Indiana average: 14.4%

Low Risk Residents with Bowel/Bladder Incontinence Info Percent of low risk long-stay residents who lose control of their bowels or bladder 25.7%
In line with Indiana average

Indiana average: 24.6%

Falls with Major Injury Info Percent of long-stay residents experiencing one or more falls with major injury 4.3%
11% worse than Indiana average

Indiana average: 3.9%

High Risk Residents with Pressure Ulcers Info Percent of long-stay high risk residents with pressure ulcers 5.2%
20% worse than Indiana average

Indiana average: 4.4%

Urinary Tract Infection Info Percent of long-stay residents with a urinary tract infection 1.8%
51% worse than Indiana average

Indiana average: 1.2%

Lost Too Much Weight Info Percent of long-stay residents who lose too much weight 5.7%
In line with Indiana average

Indiana average: 5.7%

Depressive Symptoms Info Percent of long-stay residents who have depressive symptoms 2.4%
90% better than Indiana average

Indiana average: 24.1%

Antipsychotic Use Info Percent of long-stay residents who received an antipsychotic medication 14.1%
13% worse than Indiana average

Indiana average: 12.4%

Pneumococcal Vaccine Info Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine 95.9%
In line with Indiana average

Indiana average: 93.7%

Influenza Vaccine Info Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine 94.0%
In line with Indiana average

Indiana average: 95.4%

Hospitalizations per 1,000 days Info Number of hospitalizations per 1,000 long-stay resident days. 1.51
6% better than Indiana average

Indiana average: 1.60

ED visits per 1,000 days Info Number of outpatient emergency department visits per 1,000 long-stay resident days. 0.88
41% better than Indiana average

Indiana average: 1.48

Short-stay resident measures
Average Indiana avg: 2.6 Info CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Pneumococcal Vaccine Info Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine 86.6%
6% better than Indiana average

Indiana average: 81.7%

Antipsychotic medication increase Info Percent of short-stay residents who newly received an antipsychotic medication 2.3%
66% worse than Indiana average

Indiana average: 1.4%

Influenza Vaccine Info Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine 82.2%
In line with Indiana average

Indiana average: 79.0%

Re-hospitalized after SNF stay Info Percentage of short-stay residents who were re-hospitalized after their nursing home admission. 23.4%
In line with Indiana average

Indiana average: 22.4%

Emergency department visits Info Percentage of short-stay residents who had an outpatient emergency department visit. 8.4%
20% better than Indiana average

Indiana average: 10.5%

Falls with major injury Info Percentage of SNF residents who experience falls with major injury during their stay. 2.6%
242% worse than Indiana average

Indiana average: 0.8%

Ability to care for self at discharge Info Percentage of residents at or above expected ability to care for themselves at discharge. 47.3%
12% worse than Indiana average

Indiana average: 53.7%

Successful return to home or community Info Rate of successful return to home or community from a skilled nursing facility. 50.9%
In line with Indiana average

Indiana average: 50.6%

Guides for Better Senior Living

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Financial Aid for Indiana Seniors

Get financial aid guidance

Aged and Disabled Waiver

Indiana Medicaid A&D Waiver

Age 65+ or disabled, Indiana resident, Medicaid-eligible, nursing home-level care need.

~$2,829/month (300% FBR, individual).

$2,000 (individual), $3,000 (couple).

Requires level-of-care determination.

CHOICE Program

Indiana CHOICE

Age 60+, Indiana resident, at risk of nursing home.

~$2,000/month (varies).

$10,000 (individual).

Limited funding; regional variation.

Residential Care Assistance Program (RCAP)

Indiana Residential Care Assistance Program

Age 65+, or blind, or disabled, Indiana resident, in approved facility, low-income or SSI recipient.

~$1,004/month (including SSI).

$2,000 (individual), $3,000 (couple).

~50 facilities statewide; per diem rate set by FSSA.

Medicare Savings Program (MSP)

Indiana Medicare Savings Program

Age 65+ or disabled, Indiana resident, Medicare Part A/B.

~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.

$9,430 (individual), $14,130 (couple).

Three tiers; no waitlist.

National Family Caregiver Support Program (NFCSP) Respite

Indiana NFCSP Respite Care

Caregivers of 60+ needing care or 55+ caregivers of others; Indiana resident; functional needs (2+ ADLs).

Prioritizes ~$24,980/year (individual); no strict cap.

Not assessed; need-based.

16 AAAs; prioritizes low-income, rural caregivers.

Senior Community Service Employment Program (SCSEP)

Indiana SCSEP

Age 55+, unemployed, low-income, Indiana resident.

~$1,983/month (125% FPL).

Not specified; income-focused.

Priority for veterans, rural residents.

VA Aid and Attendance (A&A) and Housebound Benefits

Indiana VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse, Indiana resident, wartime service, need for ADL help (A&A) or homebound.

Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.

~$155,356 (net worth limit).

High veteran demand statewide.