Show Inspection Reports
Total health inspections
7
Indiana average 6
Last Health inspection on Feb 2025
Mix of rehab and long-term care
This home supports both short-term rehab and long-term care, with residents staying for a wide range of durations.
The Restoracy of Carmel
Nursing Home
The Restoracy of Carmel
Nursing Home
Overview of The Restoracy of Carmel
The Restoracy of Carmel, a distinguished skilled nursing home nestled in a quiet neighborhood, stands out among nursing homes nearby for its exceptional services. With a high caregiver-to-patient ratio, it seamlessly offers rehabilitation, long-term skilled care, and memory care within a comforting, homelike environment. The facility, designed specifically for senior comfort, boasts well-lit spaces that soothe the senses.
Comprising six homes, each with 12 private bedrooms and bathroom suites, this skilled nursing home provides both privacy and serenity. The furnishings are impeccable, and the atmosphere is cozy, complete with a welcoming fireplace, garage parking, and modern skylight windows, all within spacious 18-foot open living areas. Residents can enjoy fresh air on the covered front and back porches. In addition to its core services, it also offers specialized care for memory-related conditions. The facility also excels in clinical expertise, encompassing areas such as wound care, diabetes management, sepsis recovery, and cardiac and pulmonary rehabilitation, making it a skilled nursing home that stands apart from the rest.
Ryan Levengood serves as the Executive Director at The Restoracy of Carmel, leading the community with a focus on creating a small home environment tailored for seniors with memory loss. He is dedicated to easing transitions and restoring familiar, comforting experiences in a safe and supportive setting.
Quality ratings
Official CMS rating based on health inspections, staffing and quality measures.
Official CMS rating based on deficiencies found during state health inspections.
Official CMS rating based on nurse staffing hours per resident per day.
Official CMS rating based on clinical outcomes for residents.
Nursing care per resident
Average daily nursing hours per resident (adjusted for acuity). Higher values indicate more nursing time per resident.
Capacity and availability
Smaller home
May offer a more intimate, personalized care environment.
Total beds
72
This home usually has limited availability
Occupancy is moderate, suggesting balanced demand.
Occupancy rate
91.5%
Residents per day (avg)
69
Occupancy rate
91.5%
Residents per day (avg)
69
Who this home usually serves
Show admissions and discharges
TYPE OF STAY
Might be optimal for
Flexible care needs
Breakdown by payment type
Medicare
33% of new residents, usually for short-term rehab.
Typical stay
23 days
Private pay
58% of new residents, often for short stays.
Typical stay
2 - 3 months
Medicaid
9% of new residents, often for long-term daily care.
Typical stay
1 - 2 years
Finances and operations
Governmental home
County
Home revenue
$10.5M
Surplus of revenue
$3.0M
Governmental home
County
Home revenue
$10,456,322.00
Surplus of revenue
$3,026,767.00
Payroll costs
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$4.0M
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Other operating costs
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$3.5M
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Total costs
$7.4M
72-bed community
A moderately sized community that may balance personal attention with shared amenities and social activities.
12 years in operation
A community with a solid operating history and experience delivering ongoing care.
Walk Score: 77 / 100
Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.
BBB Rating: A+ (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
How BBB ratings work
How BBB ratings work
About this community
Occupancy Rate
86%
Occupied Beds
62 of 72
Percentage of available beds currently in use by residents.
Facility Type
NURSING HOME (Skilled Nursing Facility)
License Date
January 1, 2025
License Expiration
December 31, 2025
Additional licensing details
License number:
25-013753-1
CMS Certification Number:
155846
Ownership & operating entity
The Restoracy of Carmel is legally operated by MAJOR HOSPITAL, and administrated by RYAN LEVENGOOD.
Profit status:
OTHER
Type Of Units
SNF/NF (Combined)
72 units
Total beds
72 units
Staffing
Key information about the people who lead and staff this community.
Leadership
Medical Director:
Leo Solito
Director of Nursing:
CHELSEA KNOX
Contact:
Mr. Andrew Greenwood, Co-Founder
Contact Information
Fax:
(317) 218-4699
Types of Care at The Restoracy of Carmel
Memory Care
Nursing Home
Inspection History
In Indiana, the Department of Health, Division of Long Term Care is the primary regulatory body that performs onsite inspections and quality of care reviews for all licensed facilities.
10 visits/inspections
17 visits/inspections triggered by complaints
Results
4 with citations
6 without citations
6 complaints
Formal expressions of dissatisfaction or concern made by residents, or their families regarding various aspects of the care, services, and environment provided.
Latest inspection
Date:June 26, 2025
Type:Complaint Investigation
54 total citations
Citations indicate regulatory violations. A higher number implies the facility had several areas requiring improvement.
67 deficiencies
Deficiencies indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.
Compare Nursing Homes around Carmel
The information below is reported by the Indiana Department of Health, Division of Long Term Care.
The Barrington of Carmel
-35%
+168%
SNF
Nursing Home 24/7 care needed
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
Carmel
271
No
A+
39
BHI RETIREMENT COMMUNITIES INC
69.5%
$17,137,921.00
$5,931,178.00
34.6%
5.70
9.2238
-
5
-
-35%+168%
0%
Studio / 1 Bed / 2 Bed
The Restoracy of Carmel
-44%
+34%
+24%
SNF
Nursing Home 24/7 care needed
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
Carmel (Carmel Arts & Design District)
72
No
A+
77
EUSON LINDSAY LEGACY, LLC
86.1%
$10,338,003.00
$3,971,066.00
38.4%
69.30
4.6099
3
44
2
-44%+34%+24%Studio / 1 Bed
Carmel Health & Living Community
+65%
+8%
+1%
SNF
Nursing Home 24/7 care needed
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
Carmel
188
No
A+
78
CARDON MANAGEMENT COMPANY LLC
70.2%
$24,760,018.00
$6,731,794.00
27.2%
130.70
3.7273
-
33
1
+65%+8%+1%Studio / 1 Bed
The Barrington of Carmel
Type of care:
SNF
AL
Community:
Carmel
Bed Count:
271
Pets Allowed:
No
Operator:
BHI RETIREMENT COMMUNITIES INC
CCN:
155817
Occupancy:
69.5%
Home Revenue:
$17,137,921.00
Payroll Costs:
$5,931,178.00
Payroll %:
34.6%
Avg Residents/Day:
5.70
Overall Rating:
Adj Nurse Hours:
9.2238
Health Insp Rating:
Staffing Rating:
QM Rating:
Citations:
5
RN share vs State Avg:
-35%
-35%
Staffing vs State Avg:
+168%
+168%
Occupancy vs State Avg:
0%
Bed Options:
Studio / 1 Bed / 2 Bed
The Restoracy of Carmel
Type of care:
SNF
AL
Community:
Carmel (Carmel Arts & Design District)
Bed Count:
72
Pets Allowed:
No
Operator:
EUSON LINDSAY LEGACY, LLC
CCN:
155846
Occupancy:
86.1%
Home Revenue:
$10,338,003.00
Payroll Costs:
$3,971,066.00
Payroll %:
38.4%
Avg Residents/Day:
69.30
Overall Rating:
Adj Nurse Hours:
4.6099
Health Insp Rating:
Staffing Rating:
QM Rating:
Number of Fines:
3
Citations:
44
Severe Citations:
2
RN share vs State Avg:
-44%
-44%
Staffing vs State Avg:
+34%
+34%
Occupancy vs State Avg:
+24%
+24%
Bed Options:
Studio / 1 Bed
Carmel Health & Living Community
Type of care:
SNF
AL
Community:
Carmel
Bed Count:
188
Pets Allowed:
No
Operator:
CARDON MANAGEMENT COMPANY LLC
CCN:
155181
Occupancy:
70.2%
Home Revenue:
$24,760,018.00
Payroll Costs:
$6,731,794.00
Payroll %:
27.2%
Avg Residents/Day:
130.70
Overall Rating:
Adj Nurse Hours:
3.7273
Health Insp Rating:
Staffing Rating:
QM Rating:
Citations:
33
Severe Citations:
1
RN share vs State Avg:
+65%
+65%
Staffing vs State Avg:
+8%
+8%
Occupancy vs State Avg:
+1%
+1%
Bed Options:
Studio / 1 Bed
Places of interest near The Restoracy of Carmel
0.8 miles from city center — 5.93 miles to nearest hospital (Ascension St. Vincent Hospital - Indianapolis)
616 Green House Wy, Carmel, IN 46032
Calculate Travel Distance to The Restoracy of Carmel
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Staffing Data
Source: CMS Payroll-Based Journal (Q2 2025)
188
Total Staff
111
Employees
77
Contractors
38,102
Total Hours (Quarter)
48
Avg Staff/Day
8.7
Avg Shift (hrs)
Nursing Staff Breakdown
| Role ⓘ | Count ⓘ | Avg Shift (hrs) ⓘ | Uses Contractors? ⓘ |
|---|---|---|---|
| Registered Nurse | 10 | 9.9 | Yes |
| Licensed Practical Nurse | 22 | 10.3 | Yes |
| Certified Nursing Assistant | 123 | 8.9 | Yes |
Staff by Category
Administration ⓘ
2 staff
7.9hs shift avg
Nursing Staff ⓘ
169 staff
9.2hs shift avg
Physicians & Practitioners ⓘ
1 staff
7.9hs shift avg
Therapy Services ⓘ
11 staff
6.2hs shift avg
Activities & Recreation ⓘ
0 staff
0hs shift avg
Social Services ⓘ
4 staff
5hs shift avg
Dietary Services ⓘ
0 staff
0hs shift avg
Other Services ⓘ
1 staff
8hs shift avg
Contractor Analysis
11.3%
of total hours from contractors
4,302 contractor hours this quarter
Certified Nursing Assistant: 47
Registered Nurse: 2
Medication Aide/Technician: 3
Physical Therapy Assistant: 5
Licensed Practical Nurse: 9
Medical Director: 1
Respiratory Therapy Technician: 5
Qualified Social Worker: 4
Occupational Therapy Assistant: 1
| Role ⓘ | Employees ⓘ | Contractors ⓘ | Total Staff ⓘ | Total Hours ⓘ | Days Worked ⓘ | % of Days ⓘ | Avg Shift (hrs) ⓘ |
|---|---|---|---|---|---|---|---|
| Certified Nursing Assistant | 76 | 47 | 123 | 22,503 | 91 | 100% | 8.9 |
| Licensed Practical Nurse | 13 | 9 | 22 | 4,776 | 91 | 100% | 10.3 |
| Registered Nurse | 8 | 2 | 10 | 3,078 | 91 | 100% | 9.9 |
| Medication Aide/Technician | 9 | 3 | 12 | 2,313 | 91 | 100% | 9.2 |
| Physical Therapy Assistant | 0 | 5 | 5 | 1,397 | 65 | 71% | 6.5 |
| RN Director of Nursing | 2 | 0 | 2 | 1,029 | 71 | 78% | 8 |
| Respiratory Therapy Technician | 0 | 5 | 5 | 974 | 76 | 84% | 6 |
| Administrator | 1 | 0 | 1 | 520 | 65 | 71% | 8 |
| Nurse Practitioner | 1 | 0 | 1 | 520 | 66 | 73% | 7.9 |
| Mental Health Service Worker | 1 | 0 | 1 | 520 | 65 | 71% | 8 |
| Qualified Social Worker | 0 | 4 | 4 | 410 | 69 | 76% | 5 |
| Medical Director | 0 | 1 | 1 | 39 | 6 | 7% | 6.4 |
| Occupational Therapy Assistant | 0 | 1 | 1 | 24 | 7 | 8% | 3.5 |
Health Inspection History
Inspections
Total health citations
44
Citations per inspection
6.29
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
38 of 44 citations resulted from standard inspections; 5 of 44 resulted from complaint investigations; and 1 of 44 came from combined inspections (standard and complaint).
Breakdown of citation severity (last 3 years)
Critical Health citations
2
2
900% worse than Indiana averageIndiana average: 0.2
Serious Health citations
0
0
100% better than Indiana averageIndiana average: 0.6
2 critical citations
0 serious citations
41 moderate citations
1 minor citation
Citations history (last 3 years)
Infection Control moderate citation
Feb 26, 2025
Corrected
Quality of Care moderate citation
Feb 26, 2025
Corrected
Resident Rights moderate citation
Feb 26, 2025
Corrected
Abuse/Neglect moderate citation
Aug 07, 2024
Corrected
Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Ownership: For-Profit LLC
Resident Census by Payment Source
70
Total Residents
Medicare
5
(7.1%)
ⓘ
Medicaid
37
(52.9%)
ⓘ
Private Pay/Other
28
(40%)
ⓘ
Programs & Services
Residents' Group
ⓘ
Family Member Group
ⓘ
Clinical Research
ⓘ
Family Engagement
Active councils help families stay involved in care decisions and facility operations.
Active
Family Council
ⓘ
Active
Resident Council
ⓘ
Quality of care over time
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
High-risk clinical events score
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
4.7
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
4.7
41% better than Indiana averageIndiana average: 8.0
Functional decline score
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
12.8
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
12.8
25% better than Indiana averageIndiana average: 17.1
Long-stay resident measures
Need for Help with Daily Activities Increased
Percent of long-stay residents whose need for help with daily activities has increased
4.4%
Percent of long-stay residents whose need for help with daily activities has increased
4.4%
63% better than Indiana averageIndiana average: 12.0%
Walking Ability Worsened
Percent of long-stay residents whose ability to move independently worsened
5.5%
Percent of long-stay residents whose ability to move independently worsened
5.5%
62% better than Indiana averageIndiana average: 14.4%
Low Risk Residents with Bowel/Bladder Incontinence
Percent of low risk long-stay residents who lose control of their bowels or bladder
28.6%
Percent of low risk long-stay residents who lose control of their bowels or bladder
28.6%
16% worse than Indiana averageIndiana average: 24.6%
Falls with Major Injury
Percent of long-stay residents experiencing one or more falls with major injury
2.9%
Percent of long-stay residents experiencing one or more falls with major injury
2.9%
26% better than Indiana averageIndiana average: 3.9%
High Risk Residents with Pressure Ulcers
Percent of long-stay high risk residents with pressure ulcers
5.1%
Percent of long-stay high risk residents with pressure ulcers
5.1%
18% worse than Indiana averageIndiana average: 4.4%
Urinary Tract Infection
Percent of long-stay residents with a urinary tract infection
0.9%
Percent of long-stay residents with a urinary tract infection
0.9%
30% better than Indiana averageIndiana average: 1.2%
Lost Too Much Weight
Percent of long-stay residents who lose too much weight
5.5%
Percent of long-stay residents who lose too much weight
5.5%
In line with Indiana averageIndiana average: 5.7%
Depressive Symptoms
Percent of long-stay residents who have depressive symptoms
59.0%
Percent of long-stay residents who have depressive symptoms
59.0%
144% worse than Indiana averageIndiana average: 24.1%
Antipsychotic Use
Percent of long-stay residents who received an antipsychotic medication
10.6%
Percent of long-stay residents who received an antipsychotic medication
10.6%
15% better than Indiana averageIndiana average: 12.4%
Pneumococcal Vaccine
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
100.0%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
100.0%
7% better than Indiana averageIndiana average: 93.7%
Influenza Vaccine
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
5% better than Indiana averageIndiana average: 95.4%
Short-stay resident measures
Pneumococcal Vaccine
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
99.6%
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
99.6%
22% better than Indiana averageIndiana average: 81.7%
Antipsychotic medication increase
Percent of short-stay residents who newly received an antipsychotic medication
0.0%
Percent of short-stay residents who newly received an antipsychotic medication
0.0%
100% better than Indiana averageIndiana average: 1.4%
Influenza Vaccine
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
98.3%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
98.3%
24% better than Indiana averageIndiana average: 79.0%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Financial Trends
Historical financial and operational data for The Restoracy of Carmel based on CMS SNF Cost Reports.
Occupancy Rate
91.5%
↑ 6.0pp vs 2022
Net Income
$3,026,767
↑ ~$5.8M vs 2022
Total Payroll
$5,292,893
↓ ~$1.1M vs 2022
Profit Margin
29.3%
↑ 68.7pp vs 2022
Loading trend charts...
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