Province Place of DePaul
Assisted Living & Memory Care · Norfolk, VA

Province Place of DePaul

Assisted Living & Memory Care · Norfolk, VA

Overview of Province Place of DePaul

Province Place of DePaul Assisted Living stands as an exemplary choice among assisted living communities, offering an ideal environment for seniors to thrive both physically and mentally. Their dedicated team of highly trained medical staff ensures safety and quality care, elevating the assisted living experience for all residents, including dementia patients.

Here, residents can enjoy common areas adorned with fireplaces, adding a comforting touch to the communal spaces. Additionally, the facility houses an on-site beauty salon for the convenience of residents. With free Wi-Fi access and ample parking available in common areas, connectivity and accessibility are priorities. The home’s enclosed courtyard and well-maintained walking paths enrich the living experience. Specialized caregiver training further enhances the quality of care provided.

By The Numbers

Community insights.

Bed count Info A smaller, more intimate setting that may offer a quieter environment and closer staff-resident interactions. 97 Rank #130 / 311Bed count — State benchmarkedThis assisted living community is ranked 130th out of 311 assisted living communities we track in Virginia for bed count. Shows this facility's certified or reported bed count compared to other Virginia facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Communities with the same value for a metric share the same rank. Rankings compare like with like: every assisted living community we track in Virginia that reports data for that category. Assisted living communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.

Smaller home · May offer a more intimate, personalized care environment.

Walk Score Info Car-dependent. A few nearby services may be reachable on foot, but most trips require transportation. Rank #239 / 336Walk Score — State benchmarkedThis assisted living community is ranked 239th out of 336 assisted living communities we track in Virginia for walk score. Shows how walkable this facility's neighborhood is compared to the average walk score across Virginia facilities. Higher scores benefit residents, families, and staff.Communities with the same value for a metric share the same rank. Rankings compare like with like: every assisted living community we track in Virginia that reports data for that category. Assisted living communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
29 / 100
Occupancy rate Info Occupancy lower than 85% suggests more openings may be available. Rank #220 / 238Occupancy rate — State benchmarkedThis assisted living community is ranked 220th out of 238 assisted living communities we track in Virginia for occupancy. Shows this facility's occupancy rate versus the Virginia average, with its Statewide rank out of 238. Higher occupancy signals strong local demand and financial stability.Communities with the same value for a metric share the same rank. Rankings compare like with like: every assisted living community we track in Virginia that reports data for that category. Assisted living communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
45.4% This home usually has availability
Lower than the Virginia average: 70.6%

About this community

License Details

Facility TypeAssisted Living Facility
QualificationAmbulatory Only | Special Care Unit | Residential and Assisted Living Care

Ownership & Operating Entity

Province Place of DePaul is administered by Linda Underdown.

Additional Services

1 service
Transportation Services

Amenities & Lifestyle

Fitness And Recreation

Room Accommodations

Housing OptionsPrivate Rooms
Building Type3-story

Contact Province Place of DePaul

Inspection History

In Virginia, the Department of Social Services (for assisted living facilities) and the Department of Health (for nursing homes) perform the inspections required to maintain state and federal licensing.

ALM Inspection Grade

61 / 100 Based on state-published inspection data
How it compares

22 points below the Virginia average for state-licensed facilities (83/100)

Category breakdown

Violations Concern

4.7 violations per inspection (202 in 43 inspections) · 3× more than the typical state-licensed VA facility (median: 1.8)

Finding Frequency Concern

74% of inspections found a violation · 29% more than the typical state-licensed VA facility (median: 58%)

Complaints Concern

28 complaints · 9× more than the typical state-licensed VA facility (median: 3)

Inspection grade: 61 out of 100, letter grade D-.

Inspection Scorecard Info This scorecard compares key inspection, violation, and complaint metrics at this facility against the Virginia state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Overall vs. VA average 5 Worse Metrics worse than Virginia average:
• Total violations (446% above)
• Violations per inspection (104% above)
• Inspections with violations (256% above)
• Inspection violation rate (28% above)
• Total complaints (300% above)
0 Better No metrics in this bucket.

Violations Info Violations are formal regulatory issues recorded during state inspections.

This FacilityVA Averagevs. VA Avg
Total violations Info Formal regulatory issues recorded by inspectors across all inspection types. 20237.0 This facility has 446% more total violations than a typical Virginia assisted living residence (202 vs. VA avg 37).↑ 446% worse
Violations per inspection Info Average violations per inspection. 4.72.3 This facility has 104% more violations per inspection than a typical Virginia assisted living residence (4.7 vs. VA avg 2.3).↑ 104% worse

Inspections Info State inspections evaluate whether the facility meets health and safety standards.

This FacilityVA Averagevs. VA Avg
Total inspections Info Combined count of all inspections conducted at this facility. 4314.0 This facility has had 207% more total inspections than the Virginia average (43 vs. VA avg 14). More inspections can mean more regulatory scrutiny rather than worse care.↑ 207% more
Inspections with violations Info Inspections that uncovered at least one regulatory violation. 329.0 This facility has 256% more inspections with violations than a typical Virginia assisted living residence (32 vs. VA avg 9).↑ 256% worse
Inspection violation rate Info Percentage of inspections that resulted in at least one violation. 74%58% This facility has 16 percentage points higher inspection violation rate than a typical Virginia assisted living residence (74% vs. VA avg 58%).↑ 16% worse

Complaints & Investigations Info Complaints are formal concerns filed by residents, families, or staff. Investigations are on-site follow-ups.

This FacilityVA Averagevs. VA Avg
Total complaints Info Formal expressions of concern made by residents, families, or staff. 287.0 This facility has 300% more total complaints than a typical Virginia assisted living residence (28 vs. VA avg 7).↑ 300% worse

Places of interest near Province Place of DePaul

Address 3.7 miles from city center Info Estimated distance in miles from Norfolk's city center to Province Place of DePaul's address, calculated via Google Maps. — 2.96 miles to nearest hospital (Sentara Norfolk General Hospital -Advanced Heart Failure)

Calculate Travel Distance to Province Place of DePaul

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Address

Compare Assisted Living around Norfolk

Info below is compiled from the VA Depts. of Social Services & Health, senior community websites & trusted data sources such as Walk Score & BBB.

Communities are listed from highest-ranked to lowest-ranked based on our methodology.

Care Types in This Table AL (Assisted Living): Housing with help for daily activities like bathing, dressing, and medication, without 24-hour skilled nursing. MC (Memory Care): Secured, specialized care for people living with Alzheimer's or dementia. RC (Respite Care): Short-term temporary care that gives family caregivers a break. IL (Independent Living): Community living with dining, activities, and transportation for active seniors who need little personal care.
City and state of the facility. Used for mapping and state-average comparisons.
Licensed bed capacity (maximum allowed). Not the same as how many beds are currently filled.
Indicates whether residents are allowed to have pets in the facility.
Third-party neighborhood walkability score (0–100). Convenience/context metric, not a healthcare quality measure.
Description of bed or unit types offered (e.g. assisted living, memory care), as reported in state or facility disclosures.
A named contact for the facility. Hover the name to see their role — Administrator (state administrator of record or facility-provided administrator), Nursing Director, Medical Director, or Staff. The most authoritative available is shown.
Reported or derived occupancy for the facility—typically how fully licensed capacity is utilized. Compare across peers in the same market.
A 0–100 score of a facility's regulatory inspection record, shown as a letter and compared with other facilities of the same kind in the same state. This is a proprietary Assisted Living Magazine grade. It is not a government rating. A dash means we have no inspection data for that facility.
Count of regulatory inspections in the reporting window. Higher volume can reflect more oversight visits, complaint-driven surveys, or routine licensure cycles.
Share of inspections that resulted in violations, expressed as a percentage of total inspections in the window.
Regulatory visits tied to complaints or allegations in the state file—not the same as every routine survey.
Total count of violations (cited regulatory issues) recorded in the selected reporting period. Read alongside inspection counts for context.
The average number of violations this facility receives each time it's inspected, calculated as total violations ÷ total inspections. A lower number suggests more consistent compliance with safety and care standards.
Province Place of DePaul
AL
MC
Norfolk (Talbot Park)
97
Facility 97
VA AVG 94
Rank #130 / 311
No
29
Facility 29
VA AVG 45
Rank #239 / 336
Private RoomsLinda Underdown
45.4%
Facility 45.4%
VA AVG 70.6%
Rank #220 / 238
D-43
74%
Facility 74%
VA AVG 57.7%
Rank #76 / 303
202
Facility 202
VA AVG 32
Rank #142 / 246
4.7
Facility 4.7
VA AVG 2.3
Rank #164 / 246
Acclaim at East Beach
AL
IL
MC
Norfolk (East Ocean View)
92
Facility 92
VA AVG 94
Rank #144 / 311
Yes
55
Facility 55
VA AVG 45
Rank #119 / 336
Studio / 1 Bed / 2 BedDamian Polewczak
25.0%
Facility 25.0%
VA AVG 70.6%
Rank #236 / 238
A+6
17%
Facility 17%
VA AVG 57.7%
Rank #76 / 303
4
Facility 4
VA AVG 32
Rank #16 / 246
0.7
Facility 0.7
VA AVG 2.3
Rank #28 / 246
Commonwealth Senior Living at Leigh Hall
AL
MC
RC
Norfolk
90
Facility 90
VA AVG 94
Rank #148 / 311
No
63
Facility 63
VA AVG 45
Rank #73 / 336
-Claudia Salazar
63.3%
Facility 63.3%
VA AVG 70.6%
Rank #164 / 238
C30
77%
Facility 77%
VA AVG 57.7%
Rank #76 / 303
70
Facility 70
VA AVG 32
Rank #169 / 246
2.3
Facility 2.3
VA AVG 2.3
Rank #188 / 246
Commonwealth Senior Living at Leigh Hall
AL
MC
RC
Norfolk
90
Facility 90
VA AVG 94
Rank #148 / 311
No
63
Facility 63
VA AVG 45
Rank #73 / 336
-Claudia Salazar-C30
77%
Facility 77%
VA AVG 57.7%
Rank #56 / 303
702.3
Commonwealth Senior Living at the Ballentine
AL
MC
RC
Norfolk
88
Facility 88
VA AVG 94
Rank #156 / 311
No
43
Facility 43
VA AVG 45
Rank #177 / 336
-Patrice Cherry
86.4%
Facility 86.4%
VA AVG 70.6%
Rank #48 / 238
C13
92%
Facility 92%
VA AVG 57.7%
Rank #76 / 303
42
Facility 42
VA AVG 32
Rank #142 / 246
3.2
Facility 3.2
VA AVG 2.3
Rank #164 / 246

Rank badges are statewide and care-type specific: each assisted living community is ranked against every other VA assisted living community we track that reports that metric, not just the 5 on this page. See how we rank facilities

Financial Assistance for
Assisted Living in Virginia

Province Place of DePaul is located in Norfolk, Virginia.
Here are the financial assistance programs available to residents in Virginia.

Get Financial aid guidance

Commonwealth Coordinated Care Plus (CCC Plus)

VA Medicaid CCC Plus

Age 65+ or disabled
General Virginia resident, Medicaid-eligible, nursing home-level care need.
Income Limits (2025) ~$2,829/month 300% FBR, individual
Asset Limits $2,000 (individual), $3,000 (couple).
VA

Managed care model; high demand in urban areas.

Benefits
Personal care (5-7 hours/day) Respite (240 hours/year) Adult day care ($65/day) Home modifications ($1,500 avg.)

Virginia Respite Care Grant Program

VA Respite Grant

Age Caregiver of someone 60+
General Virginia resident.
Income Limits ~$2,500/month individual, varies
Asset Limits $40,000 individual
VA

Limited grants; rural/urban balance.

Benefits
In-home respite (up to 30 days/year) Adult day care (~$65/day) Facility respite (up to 5 days)

Adult Services Program

Virginia Adult Services (AS)

Age 60+ (or disabled 18+)
General VA resident, need significant care (2+ ADLs), not Medicaid-eligible.
Income Limits (2025) Varies by locality; typically < ~$2,510/month 200% FPL
Asset Limits Limited assets (excludes home, car); varies by DSS.
VA

Serves ~5,000 annually; focuses on low-income independence.

Benefits
Personal care (4-6 hours/week) Adult day care (~$60/day) Chore services Assessments Respite (~5 days/year)

Auxiliary Grant Program

Virginia Auxiliary Grant (AG)

Age 65+ (or disabled 18+)
General VA resident, living in approved ALF/foster care, SSI-eligible or low-income.
Income Limits (2025) ~$1,041/month (individual, SSI level + $20 disregard); higher with medical deductions.
Asset Limits $2,000 individual
VA

Serves 4,000; personal needs allowance ($90/month).

Benefits
Cash (~$1,400-$1,700/month in 2025, varies by region) for ALF/foster care costs; basic care included

Medicare Savings Program (MSP)

Virginia Medicare Savings Program

Age 65+ or disabled
General VA resident, Medicare Part A/B.
Income Limits (2025) ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.
Asset Limits $9,430 (individual), $14,130 (couple).
VA

Includes Extra Help for Part D; no waitlist.

Benefits
Covers Part B premiums ($174.70/month) Deductibles ($240/year) Copays (~20%)

Energy Assistance Program (EAP)

Virginia Energy Assistance Program

Age 60+ prioritized
General VA resident, low-income household.
Income Limits (2025) ~$3,970/month 185% FPL
Asset Limits Not assessed.
VA

Fuel, Crisis, Cooling components; serves ~100,000 households.

Benefits
Heating/cooling aid ($300-$1,000/season) Crisis aid ($500 max) Equipment repair (~$250)

VA Aid and Attendance (A&A) and Housebound Benefits

Virginia VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse
General VA resident, wartime service, ADL help (A&A) or homebound.
Income Limits (2025) Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
Asset Limits ~$155,356 net worth
VA

High veteran population; supports rural/urban needs.

Benefits
Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs

Property Tax Relief for the Elderly and Disabled

Virginia Property Tax Relief

Age 65+ or disabled
General VA resident, homeowner, income/asset limits vary by locality.
Income Limits (2025) ~$50,000-$75,000/year household, e.g., Fairfax: $72,000; Richmond: $50,000
Asset Limits Varies e.g., Fairfax: $400,000 net worth; Richmond: $100,000
VA

Offered in 90% of localities; saves ~$500-$2,000/year.

Benefits
Tax exemption/deferral (~$500-$2,000/year depending on locality)

Senior Farmers’ Market Nutrition Program (SFMNP)

Virginia SFMNP

Age 60+
General VA resident, low-income.
Income Limits (2025) ~$2,322/month 185% FPL
Asset Limits Not assessed.
VA

Vouchers (~$50-$75/season); serves ~15,000 via AAAs.

Benefits
Vouchers (~$50-$75/season) for produce at farmers’ markets

Frequently Asked Questions about Province Place of DePaul

What neighborhood is Province Place of DePaul in?

Province Place of DePaul is in the Talbot Park neighborhood of Norfolk.

Is Province Place of DePaul in a walkable area?

Province Place of DePaul has a walk score of 29. Car-dependent. A few nearby services may be reachable on foot, but most trips require transportation.

What is the occupancy rate at Province Place of DePaul?

Province Place of DePaul's occupancy is 45.4%.

Are pets allowed at Province Place of DePaul?

No, Province Place of DePaul has a no-pet policy.

Who is the administrator of Province Place of DePaul?

Linda Underdown is the administrator of Province Place of DePaul.

How many beds does Province Place of DePaul have?

Province Place of DePaul has 97 beds.

Has Province Place of DePaul had any violations?

Province Place of DePaul has had 202 reported violations according to records from Virginia Department of Social Services (VDSS).

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