Karolwood Gardens Norfolk
Assisted Living & Memory Care · Norfolk, VA

Karolwood Gardens Norfolk

Assisted Living & Memory Care · Norfolk, VA

Overview of Karolwood Gardens Norfolk

Serving 97 residents, Karolwood Gardens Norfolk is an assisted living community on Granby Street in the Talbot Park neighborhood of Norfolk, Virginia. The community is in a somewhat walkable area. Some services are within walking distance, but most errands require a short drive.

As a residential-scale assisted living community, Karolwood Gardens supports older adults who need help with daily activities such as bathing, dressing, medication management, and meal preparation while encouraging independence. The smaller setting may appeal to families who value personalized attention and a quieter pace of living instead of a larger community with a long list of amenities.

Families considering Karolwood Gardens should schedule an in-person tour. The best way to get the feel for the community, find out what room options are available, what type of things are done daily, and what the approach to care is like is to visit the community. A tour also allows families to get a sense of how staff interacts with residents and if the environment and services of the community are a good fit for their loved one.

By The Numbers

Community insights.

Bed count Info A smaller, more intimate setting that may offer a quieter environment and closer staff-resident interactions. 97 Rank #130 / 311Bed count — State benchmarkedThis assisted living community is ranked 130th out of 311 assisted living communities we track in Virginia for bed count. Shows this facility's certified or reported bed count compared to other Virginia facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Communities with the same value for a metric share the same rank. Rankings compare like with like: every assisted living community we track in Virginia that reports data for that category. Assisted living communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.

Smaller home · May offer a more intimate, personalized care environment.

Walk Score Info Car-dependent. A few nearby services may be reachable on foot, but most trips require transportation. Rank #220 / 336Walk Score — State benchmarkedThis assisted living community is ranked 220th out of 336 assisted living communities we track in Virginia for walk score. Shows how walkable this facility's neighborhood is compared to the average walk score across Virginia facilities. Higher scores benefit residents, families, and staff.Communities with the same value for a metric share the same rank. Rankings compare like with like: every assisted living community we track in Virginia that reports data for that category. Assisted living communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
32 / 100

About this community

License Details

Facility TypeAssisted Living Facility
QualificationAmbulatory Only | Special Care Unit | Residential and Assisted Living Care

Ownership & Operating Entity

Karolwood Gardens Norfolk is administered by Linda Underdown.

Contact Karolwood Gardens Norfolk

Inspection History

In Virginia, the Department of Social Services (for assisted living facilities) and the Department of Health (for nursing homes) perform the inspections required to maintain state and federal licensing.

Since 2021 · 5 years of data These figures come from state-published inspection data.
Includes all inspection records for this property, which could include management/ownership changes.
28 complaints 43 inspections

Inspection Scorecard Info This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the Virginia state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2021 vs. Virginia state average
Overall vs. VA average 4 Worse Metrics worse than Virginia average:
• Inspections with deficiencies (256% above)
• Inspection deficiency rate (25% above)
• Total complaints (300% above)
• Complaints per year (300% above)
0 Better No metrics in this bucket.

Inspections Info State inspections evaluate whether the facility meets health and safety standards.

This FacilityVA Averagevs. VA Avg
Total inspections Info Combined count of all inspections conducted at this facility. 4314 This facility has had 207% more total inspections than the Virginia average (43 vs. VA avg 14). More inspections can mean more regulatory scrutiny rather than worse care.↑ 207% more
Inspections with deficiencies Info Inspections that uncovered at least one regulatory deficiency. 329 This facility has 256% more inspections with deficiencies than a typical Virginia assisted living residence (32 vs. VA avg 9).↑ 256% worse
Inspection deficiency rate Info Percentage of inspections that resulted in at least one deficiency. 74%59% This facility has 15 percentage points higher inspection deficiency rate than a typical Virginia assisted living residence (74% vs. VA avg 59%).↑ 15% worse

Complaints & Investigations Info Complaints are formal concerns filed by residents, families, or staff. Investigations are on-site follow-ups.

This FacilityVA Averagevs. VA Avg
Total complaints Info Formal expressions of concern made by residents, families, or staff. 287 This facility has 300% more total complaints than a typical Virginia assisted living residence (28 vs. VA avg 7).↑ 300% worse
Complaints per year Info Average complaints per year since 2021. 5.61.4 This facility has 300% more complaints per year than a typical Virginia assisted living residence (5.6 vs. VA avg 1.4).↑ 300% worse

What does this home offer?

Pets allowed icon
Pets allowed icon

Pets Allowed

Places of interest near Karolwood Gardens Norfolk

Address 3.5 miles from city center Info Estimated distance in miles from Norfolk's city center to Karolwood Gardens Norfolk's address, calculated via Google Maps. — 2.9 miles to nearest hospital (Sentara Norfolk General Hospital -Advanced Heart Failure)

Calculate Travel Distance to Karolwood Gardens Norfolk

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Compare Assisted Living around Norfolk

Info below is compiled from the VA Depts. of Social Services & Health, senior community websites & trusted data sources such as Walk Score & BBB.

Communities are listed from highest-ranked to lowest-ranked based on our methodology.

Care Types in This Table AL (Assisted Living): Housing with help for daily activities like bathing, dressing, and medication, without 24-hour skilled nursing. NH (Nursing Home): 24/7 skilled nursing care for residents with complex, ongoing medical needs. SNF (Skilled Nursing Facility): Round-the-clock nursing care, often for recovery after surgery, injury, or illness. MC (Memory Care): Secured, specialized care for people living with Alzheimer's or dementia. RC (Respite Care): Short-term temporary care that gives family caregivers a break. IL (Independent Living): Community living with dining, activities, and transportation for active seniors who need little personal care.
City and state of the facility. Used for mapping and state-average comparisons.
Licensed bed capacity (maximum allowed). Not the same as how many beds are currently filled.
Indicates whether residents are allowed to have pets in the facility.
Third-party neighborhood walkability score (0–100). Convenience/context metric, not a healthcare quality measure.
Description of bed or unit types offered (e.g. assisted living, memory care), as reported in state or facility disclosures.
A named contact for the facility. Hover the name to see their role — Administrator (state administrator of record or facility-provided administrator), Nursing Director, Medical Director, or Staff. The most authoritative available is shown.
Reported or derived occupancy for the facility—typically how fully licensed capacity is utilized. Compare across peers in the same market.
Count of regulatory inspections in the reporting window. Higher volume can reflect more oversight visits, complaint-driven surveys, or routine licensure cycles.
Share of inspections that resulted in deficiencies, expressed as a percentage of total inspections in the window.
Regulatory visits tied to complaints or allegations in the state file—not the same as every routine survey.
Total count of deficiencies (cited regulatory issues) recorded in the selected reporting period. Read alongside inspection counts for context.
The average number of deficiencies this facility receives each time it's inspected, calculated as total deficiencies ÷ total inspections. A lower number suggests more consistent compliance with safety and care standards.
Karolwood Gardens Norfolk
AL
MC
Norfolk (Talbot Park)
97
Facility 97
VA AVG 94
Rank #130 / 311
Yes
32
Facility 32
VA AVG 45
Rank #220 / 336
-Linda Underdown-43
74%
Facility 74%
VA AVG 59.3%
Rank #211 / 303
--
Acclaim at East Beach
AL
IL
MC
Norfolk (East Ocean View)
92
Facility 92
VA AVG 94
Rank #144 / 311
Yes
55
Facility 55
VA AVG 45
Rank #119 / 336
Studio / 1 Bed / 2 BedDamian Polewczak
25.0%
Facility 25.0%
VA AVG 69.8%
Rank #247 / 249
5
20%
Facility 20%
VA AVG 59.3%
Rank #22 / 303
4
Facility 4
VA AVG 32
Rank #33 / 248
0.8
Facility 0.8
VA AVG 2.3
Rank #41 / 248
Commonwealth Senior Living at Leigh Hall
AL
MC
RC
Norfolk
90
Facility 90
VA AVG 94
Rank #148 / 311
No
63
Facility 63
VA AVG 45
Rank #73 / 336
-Claudia Salazar
70.0%
Facility 70.0%
VA AVG 69.8%
Rank #135 / 249
17
94%
Facility 94%
VA AVG 59.3%
Rank #282 / 303
50
Facility 50
VA AVG 32
Rank #200 / 248
2.9
Facility 2.9
VA AVG 2.3
Rank #164 / 248
Commonwealth Senior Living at the Ballentine
AL
MC
RC
Norfolk
88
Facility 88
VA AVG 94
Rank #156 / 311
No
43
Facility 43
VA AVG 45
Rank #177 / 336
-Patrice Cherry
80.7%
Facility 80.7%
VA AVG 69.8%
Rank #74 / 249
9
100%
Facility 100%
VA AVG 59.3%
Rank #287 / 303
37
Facility 37
VA AVG 32
Rank #175 / 248
4.1
Facility 4.1
VA AVG 2.3
Rank #207 / 248
Harbor’s Edge
AL
IL
MC
NH
SNF
Norfolk
83
Facility 83
VA AVG 94
Rank #176 / 311
No
86
Facility 86
VA AVG 45
Rank #22 / 336
-Senece Midgett
68.7%
Facility 68.7%
VA AVG 69.8%
Rank #147 / 249
7
100%
Facility 100%
VA AVG 59.3%
Rank #287 / 303
39
Facility 39
VA AVG 32
Rank #182 / 248
5.6
Facility 5.6
VA AVG 2.3
Rank #231 / 248

Rank badges are statewide and care-type specific: each assisted living community is ranked against every other VA assisted living community we track that reports that metric, not just the 5 on this page. See how we rank facilities

Financial Assistance for
Assisted Living in Virginia

Karolwood Gardens Norfolk is located in Norfolk, Virginia.
Here are the financial assistance programs available to residents in Virginia.

Get Financial aid guidance

Commonwealth Coordinated Care Plus (CCC Plus)

VA Medicaid CCC Plus

Age 65+ or disabled
General Virginia resident, Medicaid-eligible, nursing home-level care need.
Income Limits (2025) ~$2,829/month 300% FBR, individual
Asset Limits $2,000 (individual), $3,000 (couple).
VA

Managed care model; high demand in urban areas.

Benefits
Personal care (5-7 hours/day) Respite (240 hours/year) Adult day care ($65/day) Home modifications ($1,500 avg.)

Virginia Respite Care Grant Program

VA Respite Grant

Age Caregiver of someone 60+
General Virginia resident.
Income Limits ~$2,500/month individual, varies
Asset Limits $40,000 individual
VA

Limited grants; rural/urban balance.

Benefits
In-home respite (up to 30 days/year) Adult day care (~$65/day) Facility respite (up to 5 days)

Adult Services Program

Virginia Adult Services (AS)

Age 60+ (or disabled 18+)
General VA resident, need significant care (2+ ADLs), not Medicaid-eligible.
Income Limits (2025) Varies by locality; typically < ~$2,510/month 200% FPL
Asset Limits Limited assets (excludes home, car); varies by DSS.
VA

Serves ~5,000 annually; focuses on low-income independence.

Benefits
Personal care (4-6 hours/week) Adult day care (~$60/day) Chore services Assessments Respite (~5 days/year)

Auxiliary Grant Program

Virginia Auxiliary Grant (AG)

Age 65+ (or disabled 18+)
General VA resident, living in approved ALF/foster care, SSI-eligible or low-income.
Income Limits (2025) ~$1,041/month (individual, SSI level + $20 disregard); higher with medical deductions.
Asset Limits $2,000 individual
VA

Serves 4,000; personal needs allowance ($90/month).

Benefits
Cash (~$1,400-$1,700/month in 2025, varies by region) for ALF/foster care costs; basic care included

Medicare Savings Program (MSP)

Virginia Medicare Savings Program

Age 65+ or disabled
General VA resident, Medicare Part A/B.
Income Limits (2025) ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.
Asset Limits $9,430 (individual), $14,130 (couple).
VA

Includes Extra Help for Part D; no waitlist.

Benefits
Covers Part B premiums ($174.70/month) Deductibles ($240/year) Copays (~20%)

Energy Assistance Program (EAP)

Virginia Energy Assistance Program

Age 60+ prioritized
General VA resident, low-income household.
Income Limits (2025) ~$3,970/month 185% FPL
Asset Limits Not assessed.
VA

Fuel, Crisis, Cooling components; serves ~100,000 households.

Benefits
Heating/cooling aid ($300-$1,000/season) Crisis aid ($500 max) Equipment repair (~$250)

VA Aid and Attendance (A&A) and Housebound Benefits

Virginia VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse
General VA resident, wartime service, ADL help (A&A) or homebound.
Income Limits (2025) Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
Asset Limits ~$155,356 net worth
VA

High veteran population; supports rural/urban needs.

Benefits
Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs

Property Tax Relief for the Elderly and Disabled

Virginia Property Tax Relief

Age 65+ or disabled
General VA resident, homeowner, income/asset limits vary by locality.
Income Limits (2025) ~$50,000-$75,000/year household, e.g., Fairfax: $72,000; Richmond: $50,000
Asset Limits Varies e.g., Fairfax: $400,000 net worth; Richmond: $100,000
VA

Offered in 90% of localities; saves ~$500-$2,000/year.

Benefits
Tax exemption/deferral (~$500-$2,000/year depending on locality)

Senior Farmers’ Market Nutrition Program (SFMNP)

Virginia SFMNP

Age 60+
General VA resident, low-income.
Income Limits (2025) ~$2,322/month 185% FPL
Asset Limits Not assessed.
VA

Vouchers (~$50-$75/season); serves ~15,000 via AAAs.

Benefits
Vouchers (~$50-$75/season) for produce at farmers’ markets

Frequently Asked Questions about Karolwood Gardens Norfolk

What neighborhood is Karolwood Gardens Norfolk in?

Karolwood Gardens Norfolk is in the Talbot Park neighborhood of Norfolk.

Is Karolwood Gardens Norfolk in a walkable area?

Karolwood Gardens Norfolk has a walk score of 32. Car-dependent. A few nearby services may be reachable on foot, but most trips require transportation.

Are pets allowed at Karolwood Gardens Norfolk?

Yes, Karolwood Gardens Norfolk allows residents to bring their pets.

Who is the administrator of Karolwood Gardens Norfolk?

Linda Underdown is the administrator of Karolwood Gardens Norfolk.

How many beds does Karolwood Gardens Norfolk have?

Karolwood Gardens Norfolk has 97 beds.

Are there photos of Karolwood Gardens Norfolk?

Yes — there are 2 photos of Karolwood Gardens Norfolk in the photo gallery on this page.

What levels of care does Karolwood Gardens Norfolk provide?

Karolwood Gardens Norfolk offers Assisted Living & Memory Care.

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