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Province Place of DePaul
Assisted Living & Memory Care · Norfolk, VA
Exterior view of a senior living facility with flowering trees Bright dining room with neatly set tables Dining room set up for a meal with tables and chairs Well-set dining room with tables and chairs

Province Place of DePaul

Assisted Living & Memory Care · Norfolk, VA
6403 Granby St, Norfolk, VA 23505 View map Calculator: See prices in your area
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Overview of Province Place of DePaul

Province Place of DePaul Assisted Living stands as an exemplary choice among assisted living communities, offering an ideal environment for seniors to thrive both physically and mentally. Their dedicated team of highly trained medical staff ensures safety and quality care, elevating the assisted living experience for all residents, including dementia patients.

Here, residents can enjoy common areas adorned with fireplaces, adding a comforting touch to the communal spaces. Additionally, the facility houses an on-site beauty salon for the convenience of residents. With free Wi-Fi access and ample parking available in common areas, connectivity and accessibility are priorities. The home’s enclosed courtyard and well-maintained walking paths enrich the living experience. Specialized caregiver training further enhances the quality of care provided.

Facility Direct Line (757) 451-2400
Facility Direct Line (757) 451-2400
Bed community size
97-bed community Rank #160 / 365Bed count — State benchmarkedThis home is ranked 160th out of 365 homes in Virginia for bed count. Shows this facility's certified or reported bed count compared to other Virginia facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Virginia that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A larger shared setting that may offer more common spaces and organized community services.
Walk Score
Walk Score: 29 / 100 Rank #312 / 446Walk Score — State benchmarkedThis home is ranked 312th out of 446 homes in Virginia for walk score. Shows how walkable this facility's neighborhood is compared to the average walk score across Virginia facilities. Higher scores benefit residents, families, and staff.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Virginia that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.

About this community

Occupancy

Occupancy rate
45%
Rank #270 / 297Occupancy rate — State benchmarkedThis home is ranked 270th out of 297 homes in Virginia for occupancy. Shows this facility's occupancy rate versus the Virginia average, with its Statewide rank out of 297. Higher occupancy signals strong local demand and financial stability.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Virginia that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Lower than the Virginia average: 85.7%
Occupied beds
44 / 97
Average occupied beds in Virginia homes 98 beds

License Details

Facility TypeAssisted Living Facility
QualificationAmbulatory Only | Special Care Unit | Residential and Assisted Living Care

Ownership & Operating Entity

Province Place of DePaul is administered by Linda Underdown.

Contact Province Place of DePaul

Inspection History

In Virginia, the Department of Social Services (for assisted living facilities) and the Department of Health (for nursing homes) perform the inspections required to maintain state and federal licensing.

Since 2021 · 5 years of data 202 deficiencies 28 complaints 43 inspections

Inspection Scorecard Info This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the Virginia state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2021 vs. Virginia state average
Overall vs. VA average 6 Worse Metrics worse than Virginia average:
• Total deficiencies (531% above)
• Deficiencies per inspection (104% above)
• Inspections with violations (256% above)
• Inspection violation rate (16% above)
• Total complaints (300% above)
• Complaints per year (300% above) 0 Better No metrics in this bucket.

Deficiencies Info Deficiencies are formal regulatory issues recorded during state inspections.

This FacilityVA Averagevs. VA Avg
Total deficiencies Info Formal regulatory issues recorded by inspectors across all inspection types. 20232 This facility has 531% more total deficiencies than a typical Virginia assisted living residence (202 vs. VA avg 32).↑ 531% worse
Deficiencies per inspection Info Average deficiencies per inspection. 4.72.3 This facility has 104% more deficiencies per inspection than a typical Virginia assisted living residence (4.7 vs. VA avg 2.3).↑ 104% worse

Inspections Info State inspections evaluate whether the facility meets health and safety standards.

This FacilityVA Averagevs. VA Avg
Total inspections Info Combined count of all inspections conducted at this facility. 4314 This facility has had 207% more total inspections than the Virginia average (43 vs. VA avg 14). More inspections can mean more regulatory scrutiny rather than worse care.↑ 207% more
Inspections with violations Info Inspections that uncovered at least one regulatory violation. 329 This facility has 256% more inspections with violations than a typical Virginia assisted living residence (32 vs. VA avg 9).↑ 256% worse
Inspection violation rate Info Percentage of inspections that resulted in at least one violation. 74%64% This facility has 10 percentage points higher inspection violation rate than a typical Virginia assisted living residence (74% vs. VA avg 64%).↑ 10% worse

Complaints & Investigations Info Complaints are formal concerns filed by residents, families, or staff. Investigations are on-site follow-ups.

This FacilityVA Averagevs. VA Avg
Total complaints Info Formal expressions of concern made by residents, families, or staff. 287 This facility has 300% more total complaints than a typical Virginia assisted living residence (28 vs. VA avg 7).↑ 300% worse
Complaints per year Info Average complaints per year since 2021. 5.61.4 This facility has 300% more complaints per year than a typical Virginia assisted living residence (5.6 vs. VA avg 1.4).↑ 300% worse

Inspection Reports Summary Info An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

  • July 2, 2025 complaint investigation found 4 deficiencies including infection control lapses, incomplete individualized service plans, medication management failures, and insufficient linens, substantiating non-compliance in resident care and administration.
  • Multiple inspections from 2024 to 2025 documented recurring medication management and individualized service plan deficiencies, along with building maintenance and temperature control issues, showing ongoing compliance challenges.
  • May 6, 2025 complaint investigation found no substantiated allegations in staffing, administration, and buildings and grounds, indicating some issues were resolved or unproven at that time.
Show Inspection Reports

What does this home offer?

Housing options icon
Housing options icon

Housing Options: Private Rooms

Building type icon
Building type icon

Building Type: 3-story

Transportation services icon
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Transportation Services

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Fitness and Recreation

Places of interest near Province Place of DePaul

Address 3.7 miles from city center Info Estimated distance in miles from Norfolk's city center to Province Place of DePaul's address, calculated via Google Maps. — 2.96 miles to nearest hospital (Sentara Norfolk General Hospital -Advanced Heart Failure)

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Compare Assisted Living around Norfolk

Info below is compiled from the VA Depts. of Social Services & Health, senior community websites & trusted data sources such as Walk Score & BBB.

Communities are listed from highest to lowest based on our ranking methodology.

Province Place of DePaul
AL
MC
Norfolk (Talbot Park)
97
Facility 97
VA AVG 96
Rank #160 / 365
No
29
Facility 29
VA AVG 44
Rank #312 / 446
Private RoomsLinda Underdown 45.4% 43
74.4%
Facility 74.4%
VA AVG 64.3%
Rank #257 / 330
28
Facility 28
VA AVG 7
Rank #327 / 330
202
Facility 202
VA AVG 32
Rank #269 / 271
4.7
Facility 4.7
VA AVG 2.3
Rank #243 / 271
Acclaim at East Beach
AL
IL
MC
Norfolk (East Ocean View)
92
Facility 92
VA AVG 96
Rank #175 / 365
Yes
55
Facility 55
VA AVG 44
Rank #149 / 446
Studio / 1 Bed / 2 BedDamian Polewczak 25.0% 5
20%
Facility 20%
VA AVG 64.3%
Rank #37 / 330
2
Facility 2
VA AVG 7
Rank #110 / 330
4
Facility 4
VA AVG 32
Rank #35 / 271
0.8
Facility 0.8
VA AVG 2.3
Rank #48 / 271
Harbor’s Edge
AL
IL
MC
NH
SNF
Norfolk
83
Facility 83
VA AVG 96
Rank #210 / 365
No
86
Facility 86
VA AVG 44
Rank #30 / 446
-Ms. Senece Midgett 68.7% 8
87.5%
Facility 87.5%
VA AVG 64.3%
Rank #294 / 330
0
Facility 0
VA AVG 7
Rank #1 / 330
39
Facility 39
VA AVG 32
Rank #197 / 271
4.9
Facility 4.9
VA AVG 2.3
Rank #245 / 271
Harbor‘s Edge
AL
IL
MC
NH
SNF
Norfolk (Fort Norfolk)
33
Facility 33
VA AVG 96
Rank #332 / 365
Yes
46
Facility 46
VA AVG 44
Rank #201 / 446
1 Bed / 2 Bed / 3 Bed- 88.8% -----
Hemal Blossom Vill Adult Home
AL
Norfolk (Bromley)-No
57
Facility 57
VA AVG 44
Rank #132 / 446
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View all Nearby Homes

Financial Assistance for
Assisted Living in Virginia

Province Place of DePaul is located in Norfolk, Virginia.
Here are the financial assistance programs available to residents in Virginia.

Get Financial aid guidance

Commonwealth Coordinated Care Plus (CCC Plus)

VA Medicaid CCC Plus

Age 65+ or disabled
General Virginia resident, Medicaid-eligible, nursing home-level care need.
Income Limits (2025) ~$2,829/month 300% FBR, individual
Asset Limits $2,000 (individual), $3,000 (couple).
VA

Managed care model; high demand in urban areas.

Benefits
Personal care (5-7 hours/day) Respite (240 hours/year) Adult day care ($65/day) Home modifications ($1,500 avg.)

Virginia Respite Care Grant Program

VA Respite Grant

Age Caregiver of someone 60+
General Virginia resident.
Income Limits ~$2,500/month individual, varies
Asset Limits $40,000 individual
VA

Limited grants; rural/urban balance.

Benefits
In-home respite (up to 30 days/year) Adult day care (~$65/day) Facility respite (up to 5 days)

Adult Services Program

Virginia Adult Services (AS)

Age 60+ (or disabled 18+)
General VA resident, need significant care (2+ ADLs), not Medicaid-eligible.
Income Limits (2025) Varies by locality; typically < ~$2,510/month 200% FPL
Asset Limits Limited assets (excludes home, car); varies by DSS.
VA

Serves ~5,000 annually; focuses on low-income independence.

Benefits
Personal care (4-6 hours/week) Adult day care (~$60/day) Chore services Assessments Respite (~5 days/year)

Auxiliary Grant Program

Virginia Auxiliary Grant (AG)

Age 65+ (or disabled 18+)
General VA resident, living in approved ALF/foster care, SSI-eligible or low-income.
Income Limits (2025) ~$1,041/month (individual, SSI level + $20 disregard); higher with medical deductions.
Asset Limits $2,000 individual
VA

Serves 4,000; personal needs allowance ($90/month).

Benefits
Cash (~$1,400-$1,700/month in 2025, varies by region) for ALF/foster care costs; basic care included

Medicare Savings Program (MSP)

Virginia Medicare Savings Program

Age 65+ or disabled
General VA resident, Medicare Part A/B.
Income Limits (2025) ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.
Asset Limits $9,430 (individual), $14,130 (couple).
VA

Includes Extra Help for Part D; no waitlist.

Benefits
Covers Part B premiums ($174.70/month) Deductibles ($240/year) Copays (~20%)

Energy Assistance Program (EAP)

Virginia Energy Assistance Program

Age 60+ prioritized
General VA resident, low-income household.
Income Limits (2025) ~$3,970/month 185% FPL
Asset Limits Not assessed.
VA

Fuel, Crisis, Cooling components; serves ~100,000 households.

Benefits
Heating/cooling aid ($300-$1,000/season) Crisis aid ($500 max) Equipment repair (~$250)

VA Aid and Attendance (A&A) and Housebound Benefits

Virginia VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse
General VA resident, wartime service, ADL help (A&A) or homebound.
Income Limits (2025) Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
Asset Limits ~$155,356 net worth
VA

High veteran population; supports rural/urban needs.

Benefits
Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs

Property Tax Relief for the Elderly and Disabled

Virginia Property Tax Relief

Age 65+ or disabled
General VA resident, homeowner, income/asset limits vary by locality.
Income Limits (2025) ~$50,000-$75,000/year household, e.g., Fairfax: $72,000; Richmond: $50,000
Asset Limits Varies e.g., Fairfax: $400,000 net worth; Richmond: $100,000
VA

Offered in 90% of localities; saves ~$500-$2,000/year.

Benefits
Tax exemption/deferral (~$500-$2,000/year depending on locality)

Senior Farmers’ Market Nutrition Program (SFMNP)

Virginia SFMNP

Age 60+
General VA resident, low-income.
Income Limits (2025) ~$2,322/month 185% FPL
Asset Limits Not assessed.
VA

Vouchers (~$50-$75/season); serves ~15,000 via AAAs.

Benefits
Vouchers (~$50-$75/season) for produce at farmers’ markets

Frequently Asked Questions about Province Place of DePaul

What neighborhood is Province Place of DePaul in?

Province Place of DePaul is in the Talbot Park neighborhood of Norfolk.

Is Province Place of DePaul in a walkable area?

Province Place of DePaul has a walk score of 29. Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.

What is the occupancy rate at Province Place of DePaul?

Province Place of DePaul's occupancy is 45%.

Are pets allowed at Province Place of DePaul?

No, Province Place of DePaul has a no-pet policy.

Who is the administrator of Province Place of DePaul?

Linda Underdown is the administrator of Province Place of DePaul.

How many beds does Province Place of DePaul have?

Province Place of DePaul has 97 beds.

Has Province Place of DePaul had any deficiencies?

Province Place of DePaul has had 43 reported deficiencies since 2021 according to records from Virginia Department of Social Services (VDSS).

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