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Province Place of DePaul
Assisted Living & Memory Care · Norfolk, VA
Exterior view of a senior living facility with flowering trees Bright dining room with neatly set tables Dining room set up for a meal with tables and chairs Well-set dining room with tables and chairs

Province Place of DePaul

Assisted Living & Memory Care · Norfolk, VA
6403 Granby St, Norfolk, VA 23505 View map Calculator: See prices in your area
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Overview of Province Place of DePaul

Province Place of DePaul Assisted Living stands as an exemplary choice among assisted living communities, offering an ideal environment for seniors to thrive both physically and mentally. Their dedicated team of highly trained medical staff ensures safety and quality care, elevating the assisted living experience for all residents, including dementia patients.

Here, residents can enjoy common areas adorned with fireplaces, adding a comforting touch to the communal spaces. Additionally, the facility houses an on-site beauty salon for the convenience of residents. With free Wi-Fi access and ample parking available in common areas, connectivity and accessibility are priorities. The home’s enclosed courtyard and well-maintained walking paths enrich the living experience. Specialized caregiver training further enhances the quality of care provided.

Facility Direct Line (757) 451-2400
Facility Direct Line (757) 451-2400
By The Numbers

Community insights.

Bed count Info A smaller, more intimate setting that may offer a quieter environment and closer staff-resident interactions. 97 Rank #149 / 351Bed count — State benchmarkedThis home is ranked 149th out of 351 homes we track in Virginia for bed count. Shows this facility's certified or reported bed count compared to other Virginia facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Virginia that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.

Smaller home · May offer a more intimate, personalized care environment.

Walk Score Info Car-dependent. A few nearby services may be reachable on foot, but most trips require transportation. Rank #302 / 420Walk Score — State benchmarkedThis home is ranked 302nd out of 420 homes we track in Virginia for walk score. Shows how walkable this facility's neighborhood is compared to the average walk score across Virginia facilities. Higher scores benefit residents, families, and staff.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Virginia that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
29 / 100
Occupancy rate Info Occupancy lower than 85% suggests more openings may be available. Rank #255 / 279Occupancy rate — State benchmarkedThis home is ranked 255th out of 279 homes we track in Virginia for occupancy. Shows this facility's occupancy rate versus the Virginia average, with its Statewide rank out of 279. Higher occupancy signals strong local demand and financial stability.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Virginia that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
45.4% This home usually has availability
Lower than the Virginia average: 70%
Occupied beds
44 / 97

About this community

License Details

Facility TypeAssisted Living Facility
QualificationAmbulatory Only | Special Care Unit | Residential and Assisted Living Care

Ownership & Operating Entity

Province Place of DePaul is administered by Linda Underdown.

Contact Province Place of DePaul

Inspection History

In Virginia, the Department of Social Services (for assisted living facilities) and the Department of Health (for nursing homes) perform the inspections required to maintain state and federal licensing.

Since 2021 · 5 years of data These figures come from state-published data and the state inspection reports we hold on file. The period covered can vary depending on document availability.
Includes all inspection records for this property, which could include management/ownership changes. 202 deficiencies 28 complaints 30 inspections

Inspection Scorecard Info This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the Virginia state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2021 vs. Virginia state average
Overall vs. VA average 4 Worse Metrics worse than Virginia average:
• Total deficiencies (531% above)
• Deficiencies per inspection (148% above)
• Total complaints (300% above)
• Complaints per year (300% above) 0 Better No metrics in this bucket.

Deficiencies Info Deficiencies are formal regulatory issues recorded during state inspections.

This FacilityVA Averagevs. VA Avg
Total deficiencies Info Formal regulatory issues recorded by inspectors across all inspection types. 20232 This facility has 531% more total deficiencies than a typical Virginia assisted living residence (202 vs. VA avg 32).↑ 531% worse
Deficiencies per inspection Info Average deficiencies per inspection. 6.72.7 This facility has 148% more deficiencies per inspection than a typical Virginia assisted living residence (6.7 vs. VA avg 2.7).↑ 148% worse

Inspections Info State inspections evaluate whether the facility meets health and safety standards.

This FacilityVA Averagevs. VA Avg
Total inspections Info Combined count of all inspections conducted at this facility. 3014 This facility has had 114% more total inspections than the Virginia average (30 vs. VA avg 14). More inspections can mean more regulatory scrutiny rather than worse care.↑ 114% more

Complaints & Investigations Info Complaints are formal concerns filed by residents, families, or staff. Investigations are on-site follow-ups.

This FacilityVA Averagevs. VA Avg
Total complaints Info Formal expressions of concern made by residents, families, or staff. 287 This facility has 300% more total complaints than a typical Virginia assisted living residence (28 vs. VA avg 7).↑ 300% worse
Complaints per year Info Average complaints per year since 2021. 5.61.4 This facility has 300% more complaints per year than a typical Virginia assisted living residence (5.6 vs. VA avg 1.4).↑ 300% worse
Show Inspection Reports

What does this home offer?

Housing options icon
Housing options icon

Housing Options: Private Rooms

Building type icon
Building type icon

Building Type: 3-story

Transportation services icon
Transportation services icon

Transportation Services

Fitness and recreation icon
Fitness and recreation icon

Fitness and Recreation

Places of interest near Province Place of DePaul

Address 3.7 miles from city center Info Estimated distance in miles from Norfolk's city center to Province Place of DePaul's address, calculated via Google Maps. — 2.96 miles to nearest hospital (Sentara Norfolk General Hospital -Advanced Heart Failure)

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Compare Assisted Living around Norfolk

Info below is compiled from the VA Depts. of Social Services & Health, senior community websites & trusted data sources such as Walk Score & BBB.

Communities are listed from highest-ranked to lowest-ranked based on our methodology.

Care Types in This Table AL (Assisted Living): Housing with help for daily activities like bathing, dressing, and medication, without 24-hour skilled nursing. NH (Nursing Home): 24/7 skilled nursing care for residents with complex, ongoing medical needs. SNF (Skilled Nursing Facility): Round-the-clock nursing care, often for recovery after surgery, injury, or illness. MC (Memory Care): Secured, specialized care for people living with Alzheimer's or dementia. RC (Respite Care): Short-term temporary care that gives family caregivers a break. IL (Independent Living): Community living with dining, activities, and transportation for active seniors who need little personal care.
City and state of the facility. Used for mapping and state-average comparisons.
Licensed bed capacity (maximum allowed). Not the same as how many beds are currently filled.
Indicates whether residents are allowed to have pets in the facility.
Third-party neighborhood walkability score (0–100). Convenience/context metric, not a healthcare quality measure.
Description of bed or unit types offered (e.g. assisted living, memory care), as reported in state or facility disclosures.
A named contact for the facility. Hover the name to see their role — Administrator (state administrator of record or facility-provided administrator), Nursing Director, Medical Director, or Staff. The most authoritative available is shown.
Reported or derived occupancy for the facility—typically how fully licensed capacity is utilized. Compare across peers in the same market.
Count of regulatory inspections in the reporting window. Higher volume can reflect more oversight visits, complaint-driven surveys, or routine licensure cycles.
Share of inspections that resulted in deficiencies, expressed as a percentage of total inspections in the window.
Regulatory visits tied to complaints or allegations in the state file—not the same as every routine survey.
Total count of deficiencies (cited regulatory issues) recorded in the selected reporting period. Read alongside inspection counts for context.
The average number of deficiencies this facility receives each time it's inspected, calculated as total deficiencies ÷ total inspections. A lower number suggests more consistent compliance with safety and care standards.
Province Place of DePaul
AL
MC
Norfolk (Talbot Park)
97
Facility 97
VA AVG 94
Rank #149 / 351
No
29
Facility 29
VA AVG 45
Rank #302 / 420
Private RoomsLinda Underdown
45.4%
Facility 45.4%
VA AVG 70%
Rank #255 / 279
30
83%
Facility 83%
VA AVG 59.3%
Rank #263 / 330
28
Facility 28
VA AVG 7
Rank #327 / 330
202
Facility 202
VA AVG 32
Rank #269 / 271
6.7
Facility 6.7
VA AVG 2.3
Rank #254 / 271
Acclaim at East Beach
AL
IL
MC
Norfolk (East Ocean View)
92
Facility 92
VA AVG 94
Rank #164 / 351
Yes
55
Facility 55
VA AVG 45
Rank #144 / 420
Studio / 1 Bed / 2 BedDamian Polewczak
25.0%
Facility 25.0%
VA AVG 70%
Rank #276 / 279
5
20%
Facility 20%
VA AVG 59.3%
Rank #26 / 330
2
Facility 2
VA AVG 7
Rank #117 / 330
4
Facility 4
VA AVG 32
Rank #35 / 271
0.8
Facility 0.8
VA AVG 2.3
Rank #43 / 271
Commonwealth Senior Living at Leigh Hall
AL
MC
RC
Norfolk
90
Facility 90
VA AVG 94
Rank #168 / 351
No
63
Facility 63
VA AVG 45
Rank #87 / 420
-Ms. Claudia Salazar
70.0%
Facility 70.0%
VA AVG 70%
Rank #149 / 279
17
94%
Facility 94%
VA AVG 59.3%
Rank #301 / 330
11
Facility 11
VA AVG 7
Rank #278 / 330
50
Facility 50
VA AVG 32
Rank #219 / 271
2.9
Facility 2.9
VA AVG 2.3
Rank #176 / 271
Commonwealth Senior Living at the Ballentine
AL
MC
RC
Norfolk
88
Facility 88
VA AVG 94
Rank #178 / 351
No
43
Facility 43
VA AVG 45
Rank #214 / 420
-Patrice Cherry
80.7%
Facility 80.7%
VA AVG 70%
Rank #88 / 279
9
100%
Facility 100%
VA AVG 59.3%
Rank #307 / 330
1
Facility 1
VA AVG 7
Rank #78 / 330
37
Facility 37
VA AVG 32
Rank #190 / 271
4.1
Facility 4.1
VA AVG 2.3
Rank #222 / 271
Harbor’s Edge
AL
IL
MC
NH
SNF
Norfolk
83
Facility 83
VA AVG 94
Rank #199 / 351
No
86
Facility 86
VA AVG 45
Rank #29 / 420
-Ms. Senece Midgett
68.7%
Facility 68.7%
VA AVG 70%
Rank #163 / 279
7
100%
Facility 100%
VA AVG 59.3%
Rank #307 / 330
0
Facility 0
VA AVG 7
Rank #1 / 330
39
Facility 39
VA AVG 32
Rank #197 / 271
5.6
Facility 5.6
VA AVG 2.3
Rank #246 / 271

Rank badges are statewide: each community is ranked against every VA community we track that reports that metric, not just the 5 on this page. See how we rank facilities

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Financial Assistance for
Assisted Living in Virginia

Province Place of DePaul is located in Norfolk, Virginia.
Here are the financial assistance programs available to residents in Virginia.

Get Financial aid guidance

Commonwealth Coordinated Care Plus (CCC Plus)

VA Medicaid CCC Plus

Age 65+ or disabled
General Virginia resident, Medicaid-eligible, nursing home-level care need.
Income Limits (2025) ~$2,829/month 300% FBR, individual
Asset Limits $2,000 (individual), $3,000 (couple).
VA

Managed care model; high demand in urban areas.

Benefits
Personal care (5-7 hours/day) Respite (240 hours/year) Adult day care ($65/day) Home modifications ($1,500 avg.)

Virginia Respite Care Grant Program

VA Respite Grant

Age Caregiver of someone 60+
General Virginia resident.
Income Limits ~$2,500/month individual, varies
Asset Limits $40,000 individual
VA

Limited grants; rural/urban balance.

Benefits
In-home respite (up to 30 days/year) Adult day care (~$65/day) Facility respite (up to 5 days)

Adult Services Program

Virginia Adult Services (AS)

Age 60+ (or disabled 18+)
General VA resident, need significant care (2+ ADLs), not Medicaid-eligible.
Income Limits (2025) Varies by locality; typically < ~$2,510/month 200% FPL
Asset Limits Limited assets (excludes home, car); varies by DSS.
VA

Serves ~5,000 annually; focuses on low-income independence.

Benefits
Personal care (4-6 hours/week) Adult day care (~$60/day) Chore services Assessments Respite (~5 days/year)

Auxiliary Grant Program

Virginia Auxiliary Grant (AG)

Age 65+ (or disabled 18+)
General VA resident, living in approved ALF/foster care, SSI-eligible or low-income.
Income Limits (2025) ~$1,041/month (individual, SSI level + $20 disregard); higher with medical deductions.
Asset Limits $2,000 individual
VA

Serves 4,000; personal needs allowance ($90/month).

Benefits
Cash (~$1,400-$1,700/month in 2025, varies by region) for ALF/foster care costs; basic care included

Medicare Savings Program (MSP)

Virginia Medicare Savings Program

Age 65+ or disabled
General VA resident, Medicare Part A/B.
Income Limits (2025) ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.
Asset Limits $9,430 (individual), $14,130 (couple).
VA

Includes Extra Help for Part D; no waitlist.

Benefits
Covers Part B premiums ($174.70/month) Deductibles ($240/year) Copays (~20%)

Energy Assistance Program (EAP)

Virginia Energy Assistance Program

Age 60+ prioritized
General VA resident, low-income household.
Income Limits (2025) ~$3,970/month 185% FPL
Asset Limits Not assessed.
VA

Fuel, Crisis, Cooling components; serves ~100,000 households.

Benefits
Heating/cooling aid ($300-$1,000/season) Crisis aid ($500 max) Equipment repair (~$250)

VA Aid and Attendance (A&A) and Housebound Benefits

Virginia VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse
General VA resident, wartime service, ADL help (A&A) or homebound.
Income Limits (2025) Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
Asset Limits ~$155,356 net worth
VA

High veteran population; supports rural/urban needs.

Benefits
Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs

Property Tax Relief for the Elderly and Disabled

Virginia Property Tax Relief

Age 65+ or disabled
General VA resident, homeowner, income/asset limits vary by locality.
Income Limits (2025) ~$50,000-$75,000/year household, e.g., Fairfax: $72,000; Richmond: $50,000
Asset Limits Varies e.g., Fairfax: $400,000 net worth; Richmond: $100,000
VA

Offered in 90% of localities; saves ~$500-$2,000/year.

Benefits
Tax exemption/deferral (~$500-$2,000/year depending on locality)

Senior Farmers’ Market Nutrition Program (SFMNP)

Virginia SFMNP

Age 60+
General VA resident, low-income.
Income Limits (2025) ~$2,322/month 185% FPL
Asset Limits Not assessed.
VA

Vouchers (~$50-$75/season); serves ~15,000 via AAAs.

Benefits
Vouchers (~$50-$75/season) for produce at farmers’ markets

Frequently Asked Questions about Province Place of DePaul

What neighborhood is Province Place of DePaul in?

Province Place of DePaul is in the Talbot Park neighborhood of Norfolk.

Is Province Place of DePaul in a walkable area?

Province Place of DePaul has a walk score of 29. Car-dependent. A few nearby services may be reachable on foot, but most trips require transportation.

What is the occupancy rate at Province Place of DePaul?

Province Place of DePaul's occupancy is 45.4%.

Are pets allowed at Province Place of DePaul?

No, Province Place of DePaul has a no-pet policy.

Who is the administrator of Province Place of DePaul?

Linda Underdown is the administrator of Province Place of DePaul.

How many beds does Province Place of DePaul have?

Province Place of DePaul has 97 beds.

Has Province Place of DePaul had any deficiencies?

Province Place of DePaul has had 202 reported deficiencies according to records from Virginia Department of Social Services (VDSS).

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