Total health inspections
3
Utah average 3.5
Last Health inspection on Oct 2024
Mix of rehab and long-term care
This home supports both short-term rehab and long-term care, with residents staying for a wide range of durations.
Provo Rehabilitation & Nursing
Nursing Home
Provo Rehabilitation & Nursing
Nursing Home
Overview of Provo Rehabilitation & Nursing
Provo Rehabilitation and Nursing is the city’s premier short-term rehabilitation center. The dedicated team of professionals approaches their service with the understanding that their residents need a sense of safety and wellness– both physically and emotionally. A post-hospital care, short-term rehabilitation, and long-term nursing home, the community inspire residents to grow as better individuals through their enhanced lifestyle in a vibrant and positive environment.
Provo’s nursing and rehab experience is centered on skilled nursing, wellness, and therapy. Residents can feel confident knowing it is filled with safe, comfortable, and therapeutic service. Seniors are encouraged to maintain independence and individuality by staying active and engaged with social, recreational, and stimulating activities.
Quality ratings
Official CMS rating based on health inspections, staffing and quality measures.
Official CMS rating based on deficiencies found during state health inspections.
Official CMS rating based on nurse staffing hours per resident per day.
Official CMS rating based on clinical outcomes for residents.
Nursing care per resident
Average daily nursing hours per resident (adjusted for acuity). Higher values indicate more nursing time per resident.
Staffing hours breakdown
Hours of care per resident per day, broken down by staff type. Data from CMS Medicare.
Registered Nurse (RN)
Registered nurse hours per resident per day.
Registered nurse hours per resident per day.
LPN / LVN
Licensed Practical Nurse / Licensed Vocational Nurse hours per resident per day.
Licensed Practical Nurse / Licensed Vocational Nurse hours per resident per day.
Nurse Aide
Nurse aide hours per resident per day.
Nurse aide hours per resident per day.
Total Nursing (Weekend)
Total number of nurse staff hours per resident per day on weekends.
Total number of nurse staff hours per resident per day on weekends.
Physical Therapist
Physical therapist staff hours per resident per day.
Physical therapist staff hours per resident per day.
RN (Weekend)
Registered nurse hours per resident per day on weekends.
Registered nurse hours per resident per day on weekends.
Capacity and availability
High-capacity home
May provide extensive amenities, services and programs.
Total beds
220
This home usually has availability
Lower occupancy suggests more openings may be available.
Occupancy rate
55.5%
Residents per day (avg)
124
Occupancy rate
55.5%
Residents per day (avg)
124
Who this home usually serves
Show admissions and discharges
TYPE OF STAY
Might be optimal for
Flexible care needs
Breakdown by payment type
Medicare
15% of new residents, usually for short-term rehab.
Typical stay
26 days
Private pay
59% of new residents, often for short stays.
Typical stay
1 - 2 months
Medicaid
26% of new residents, often for long-term daily care.
Typical stay
8 - 9 months
Finances and operations
Governmental home
Facility District
Home revenue
$21.1M
Surplus of revenue
$724.7K
Governmental home
Facility District
Home revenue
$21,060,723.00
Surplus of revenue
$724,725.00
Payroll costs
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$8.0M
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Other operating costs
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$12.4M
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Total costs
$20.3M
220-bed community
A large-scale community that may provide a wide range of amenities, services, and structured programs.
27 years in operation
A longer operating history, which may indicate experience navigating regulations and delivering ongoing care.
Walk Score: 73 / 100
Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.
About this community
License Status
ActiveFacility Type
Nursing Care Facility
License Date
September 12, 1998
License Expiration
May 31, 2027
Additional licensing details
CMS Certification Number:
465119
County:
Utah
Compare Nursing Homes around Provo
The information below is reported by the Utah Department of Health and Human Services, Health Facility Licensing.
Cascades at Orchard Park
-28%
-2%
+18%
SNF
Nursing Home 24/7 care needed
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
Orem (Sharon)
52
No
38
-
83.0%
$4,484,898.00
$1,955,140.00
43.6%
35.20
3.6549
1
25
1
-28%-2%+18%
Provo Rehabilitation & Nursing
-4%
-17%
-21%
SNF
Nursing Home 24/7 care needed
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
Provo (North Park)
200
No
73
RIVERVIEW HEALTHCARE, INC.
55.5%
$21,055,143.00
$7,965,841.00
37.8%
124.10
3.0931
2
68
19
-4%-17%-21%
Legacy Village Provo
SNF
Nursing Home 24/7 care needed
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
Provo (River Bottoms)
150
No
29
-
-
-
-
-
-
-
-
-
-
-
-
Medallion Manor
SNF
Nursing Home 24/7 care needed
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
Provo (Provo Bay)
41
No
19
-
-
-
-
-
-
-
-
-
-
-
-
Provo Care Center
SNF
Nursing Home 24/7 care needed
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
Provo (Joaquin)
-
No
87
-
-
-
-
-
-
-
-
-
-
-
-
Cascades at Orchard Park
Type of care:
SNF
AL
Community:
Orem (Sharon)
Bed Count:
52
Pets Allowed:
No
CCN:
465090
Occupancy:
83.0%
Home Revenue:
$4,484,898.00
Payroll Costs:
$1,955,140.00
Payroll %:
43.6%
Avg Residents/Day:
35.20
Overall Rating:
Adj Nurse Hours:
3.6549
Health Insp Rating:
Staffing Rating:
QM Rating:
Number of Fines:
1
Citations:
25
Severe Citations:
1
RN share vs State Avg:
-28%
-28%
Staffing vs State Avg:
-2%
-2%
Occupancy vs State Avg:
+18%
+18%
Provo Rehabilitation & Nursing
Type of care:
SNF
AL
Community:
Provo (North Park)
Bed Count:
200
Pets Allowed:
No
Operator:
RIVERVIEW HEALTHCARE, INC.
CCN:
465119
Occupancy:
55.5%
Home Revenue:
$21,055,143.00
Payroll Costs:
$7,965,841.00
Payroll %:
37.8%
Avg Residents/Day:
124.10
Overall Rating:
Adj Nurse Hours:
3.0931
Health Insp Rating:
Staffing Rating:
QM Rating:
Number of Fines:
2
Citations:
68
Severe Citations:
19
RN share vs State Avg:
-4%
-4%
Staffing vs State Avg:
-17%
-17%
Occupancy vs State Avg:
-21%
-21%Places of interest near Provo Rehabilitation & Nursing
0.9 miles from city center — 0.14 miles to nearest hospital (Utah Valley Hospital - NICU)
1001 N 500 W, Provo, UT 84604
Calculate Travel Distance to Provo Rehabilitation & Nursing
Add your location
Staffing Data
Source: CMS Payroll-Based Journal (Q2 2025)
258
Total Staff
236
Employees
22
Contractors
58,168
Total Hours (Quarter)
84
Avg Staff/Day
7.6
Avg Shift (hrs)
Nursing Staff Breakdown
| Role ⓘ | Count ⓘ | Avg Shift (hrs) ⓘ | Uses Contractors? ⓘ |
|---|---|---|---|
| Registered Nurse | 42 | 8.9 | Yes |
| Licensed Practical Nurse | 23 | 9.2 | No |
| Certified Nursing Assistant | 121 | 7.5 | No |
Staff by Category
Administration ⓘ
4 staff
4hs shift avg
Nursing Staff ⓘ
203 staff
8hs shift avg
Physicians & Practitioners ⓘ
3 staff
8.7hs shift avg
Therapy Services ⓘ
24 staff
7.1hs shift avg
Activities & Recreation ⓘ
3 staff
6hs shift avg
Social Services ⓘ
6 staff
7hs shift avg
Dietary Services ⓘ
9 staff
6.2hs shift avg
Other Services ⓘ
6 staff
7.8hs shift avg
Contractor Analysis
2.2%
of total hours from contractors
1,269 contractor hours this quarter
Registered Nurse: 17
Occupational Therapy Aide: 1
Medical Director: 3
Occupational Therapy Assistant: 1
| Role ⓘ | Employees ⓘ | Contractors ⓘ | Total Staff ⓘ | Total Hours ⓘ | Days Worked ⓘ | % of Days ⓘ | Avg Shift (hrs) ⓘ |
|---|---|---|---|---|---|---|---|
| Certified Nursing Assistant | 121 | 0 | 121 | 23,661 | 91 | 100% | 7.5 |
| Registered Nurse | 25 | 17 | 42 | 8,400 | 91 | 100% | 8.9 |
| Licensed Practical Nurse | 23 | 0 | 23 | 7,137 | 91 | 100% | 9.2 |
| Dental Services Staff | 6 | 0 | 6 | 2,318 | 69 | 76% | 7.8 |
| Speech Language Pathologist | 6 | 0 | 6 | 2,251 | 68 | 75% | 7.7 |
| Other Dietary Services Staff | 8 | 0 | 8 | 2,119 | 91 | 100% | 5.9 |
| RN Director of Nursing | 5 | 0 | 5 | 1,648 | 66 | 73% | 8.6 |
| Physical Therapy Aide | 8 | 0 | 8 | 1,451 | 75 | 82% | 6.7 |
| Nurse Aide in Training | 12 | 0 | 12 | 1,433 | 87 | 96% | 6.9 |
| Qualified Social Worker | 5 | 0 | 5 | 1,346 | 68 | 75% | 7.1 |
| Physical Therapy Assistant | 3 | 0 | 3 | 1,236 | 79 | 87% | 7.2 |
| Respiratory Therapy Technician | 3 | 0 | 3 | 1,194 | 67 | 74% | 6.6 |
| Clinical Nurse Specialist | 2 | 0 | 2 | 1,170 | 74 | 81% | 8.6 |
| Therapeutic Recreation Specialist | 3 | 0 | 3 | 741 | 66 | 73% | 6 |
| Nurse Practitioner | 1 | 0 | 1 | 540 | 60 | 66% | 9 |
| Administrator | 1 | 0 | 1 | 472 | 59 | 65% | 8 |
| Dietitian | 1 | 0 | 1 | 466 | 61 | 67% | 7.6 |
| Occupational Therapy Aide | 2 | 1 | 3 | 411 | 63 | 69% | 6.5 |
| Medical Director | 0 | 3 | 3 | 135 | 67 | 74% | 1.5 |
| Occupational Therapy Assistant | 0 | 1 | 1 | 34 | 8 | 9% | 4.2 |
| Other Social Services Staff | 1 | 0 | 1 | 6 | 3 | 3% | 2 |
Health Inspection History
Inspections
Total health citations
68
Citations per inspection
22.67
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
39 of 68 citations resulted from standard inspections; 1 of 68 resulted from complaint investigations; and 28 of 68 came from combined inspections (standard and complaint).
Breakdown of citation severity (last 3 years)
Critical Health citations
0
0
100% better than Utah averageUtah average: 0.7
Serious Health citations
19
19
660% worse than Utah averageUtah average: 2.5
0 critical citations
19 serious citations
49 moderate citations
0 minor citations
Citations history (last 3 years)
Abuse/Neglect serious citation
Oct 21, 2024
Corrected
Abuse/Neglect moderate citation
Oct 21, 2024
Corrected
Nutrition moderate citation
Oct 21, 2024
Corrected
Pharmacy moderate citation
Oct 21, 2024
Corrected
Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Ownership: For-Profit Corporation
Part of: Beaver Valley Hospital
Resident Census by Payment Source
110
Total Residents
Medicare
15
(13.6%)
ⓘ
Medicaid
68
(61.8%)
ⓘ
Private Pay/Other
27
(24.5%)
ⓘ
Specialized Care Beds
114
Total Specialty Beds
57%
of Bed Capacity
27
Alzheimer's / Dementia Beds ⓘ
13.5%
19
Dialysis Beds ⓘ
9.5%
68
Ventilator Beds ⓘ
34%
Programs & Services
Residents' Group
ⓘ
Family Engagement
Active councils help families stay involved in care decisions and facility operations.
Active
Resident Council
ⓘ
Quality of care over time
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
High-risk clinical events score
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
7.6
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
7.6
19% better than Utah averageUtah average: 9.3
Functional decline score
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
17.0
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
17.0
15% better than Utah averageUtah average: 20.1
Long-stay resident measures
Need for Help with Daily Activities Increased
Percent of long-stay residents whose need for help with daily activities has increased
9.0%
Percent of long-stay residents whose need for help with daily activities has increased
9.0%
43% better than Utah averageUtah average: 15.7%
Walking Ability Worsened
Percent of long-stay residents whose ability to move independently worsened
14.7%
Percent of long-stay residents whose ability to move independently worsened
14.7%
31% better than Utah averageUtah average: 21.3%
Low Risk Residents with Bowel/Bladder Incontinence
Percent of low risk long-stay residents who lose control of their bowels or bladder
27.3%
Percent of low risk long-stay residents who lose control of their bowels or bladder
27.3%
18% worse than Utah averageUtah average: 23.1%
Falls with Major Injury
Percent of long-stay residents experiencing one or more falls with major injury
2.5%
Percent of long-stay residents experiencing one or more falls with major injury
2.5%
5% better than Utah averageUtah average: 2.6%
High Risk Residents with Pressure Ulcers
Percent of long-stay high risk residents with pressure ulcers
5.3%
Percent of long-stay high risk residents with pressure ulcers
5.3%
25% worse than Utah averageUtah average: 4.2%
Urinary Tract Infection
Percent of long-stay residents with a urinary tract infection
1.7%
Percent of long-stay residents with a urinary tract infection
1.7%
19% better than Utah averageUtah average: 2.1%
Lost Too Much Weight
Percent of long-stay residents who lose too much weight
6.6%
Percent of long-stay residents who lose too much weight
6.6%
62% worse than Utah averageUtah average: 4.1%
Depressive Symptoms
Percent of long-stay residents who have depressive symptoms
14.3%
Percent of long-stay residents who have depressive symptoms
14.3%
13% better than Utah averageUtah average: 16.5%
Antipsychotic Use
Percent of long-stay residents who received an antipsychotic medication
7.0%
Percent of long-stay residents who received an antipsychotic medication
7.0%
48% better than Utah averageUtah average: 13.5%
Pneumococcal Vaccine
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
89.8%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
89.8%
8% worse than Utah averageUtah average: 97.1%
Influenza Vaccine
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
87.1%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
87.1%
11% worse than Utah averageUtah average: 98.0%
Hospitalizations per 1,000 days
Number of hospitalizations per 1,000 long-stay resident days.
1.09
Number of hospitalizations per 1,000 long-stay resident days.
1.09
8% better than Utah averageUtah average: 1.19
ED visits per 1,000 days
Number of outpatient emergency department visits per 1,000 long-stay resident days.
1.37
Number of outpatient emergency department visits per 1,000 long-stay resident days.
1.37
9% better than Utah averageUtah average: 1.50
Short-stay resident measures
Pneumococcal Vaccine
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
87.7%
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
87.7%
6% worse than Utah averageUtah average: 92.9%
Antipsychotic medication increase
Percent of short-stay residents who newly received an antipsychotic medication
0.0%
Percent of short-stay residents who newly received an antipsychotic medication
0.0%
100% better than Utah averageUtah average: 1.1%
Influenza Vaccine
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
74.0%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
74.0%
19% worse than Utah averageUtah average: 91.0%
Re-hospitalized after SNF stay
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
15.0%
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
15.0%
14% better than Utah averageUtah average: 17.4%
Emergency department visits
Percentage of short-stay residents who had an outpatient emergency department visit.
7.2%
Percentage of short-stay residents who had an outpatient emergency department visit.
7.2%
39% better than Utah averageUtah average: 11.8%
Falls with major injury
Percentage of SNF residents who experience falls with major injury during their stay.
0.0%
Percentage of SNF residents who experience falls with major injury during their stay.
0.0%
100% better than Utah averageUtah average: 0.8%
Successful return to home or community
Rate of successful return to home or community from a skilled nursing facility.
50.7%
Rate of successful return to home or community from a skilled nursing facility.
50.7%
In line with Utah averageUtah average: 50.6%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Penalties and fines
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database (Data as of Jan 2026)
Total fines amount
$230K
332% higher than Utah averageUtah average: $53K
Number of fines
2
In line with Utah averageUtah average: 1.9
Payment Denials
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
1
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
1
264% more payment denials than Utah averageUtah average: 0.3
Fines amount comparison
Fines amount comparison
This facility
$230K
Utah average
$53K
Penalty History
Penalties are imposed by CMS for violations of federal nursing home regulations.
Civil Money Penalty
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Oct 21, 2024
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Oct 21, 2024
$85K
Civil Money Penalty
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Jan 30, 2023
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Jan 30, 2023
$145K
Payment Denial
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
Jan 30, 2023
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
Jan 30, 2023
3 days
Last updated: Jan 2026
Financial Trends
Historical financial and operational data for Provo Rehabilitation & Nursing based on CMS SNF Cost Reports.
Occupancy Rate
55.5%
↑ 2.1pp vs 2023
Net Income
$724,725
↓ ~$851K vs 2023
Total Payroll
$9,242,003
↑ ~$396K vs 2023
Profit Margin
3.4%
↓ 8.0pp vs 2023
Loading trend charts...
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