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The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Provo Rehabilitation and Nursing is the city’s premier short-term rehabilitation center. The dedicated team of professionals approaches their service with the understanding that their residents need a sense of safety and wellness– both physically and emotionally. A post-hospital care, short-term rehabilitation, and long-term nursing home, the community inspire residents to grow as better individuals through their enhanced lifestyle in a vibrant and positive environment.
Provo’s nursing and rehab experience is centered on skilled nursing, wellness, and therapy. Residents can feel confident knowing it is filled with safe, comfortable, and therapeutic service. Seniors are encouraged to maintain independence and individuality by staying active and engaged with social, recreational, and stimulating activities.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.
This home is ranked 52nd out of 66 homes in Utah. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
| Staff type | Hours / Day / Resident | vs state avg |
|---|---|---|
|
Registered Nurse (RN)
RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.
| 1h 0m per day | ▼ 15% State avg: 1h 11m per day · National avg: 41m per day |
|
LPN / LVN
Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.
| 47m per day | ▲ 57% State avg: 30m per day · National avg: 52m per day |
|
Nurse Aide
Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.
| 2h 14m per day | ▼ 6% State avg: 2h 22m per day · National avg: 2h 21m per day |
|
Weekend Total Nursing
Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
| 3h 23m per day | ▼ 4% State avg: 3h 31m per day · National avg: 3h 26m per day |
|
Physical Therapist
Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.
| 5m per day | ▼ 29% State avg: 7m per day · National avg: 4m per day |
|
Weekend RN
Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.
| 45m per day | ▼ 10% State avg: 50m per day · National avg: 29m per day |
Lower than the Utah average: 70.1%In Utah, the Department of Health and Human Services, Health Facility Licensing conducts regular onsite inspections to ensure compliance with state and federal healthcare standards.
This scorecard compares key inspection, citation, and complaint metrics at this facility against the Utah state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Deficiencies
| This Facility | UT Average | vs. UT Avg |
|---|---|---|---|
|
Total deficiencies
Formal regulatory issues recorded by inspectors across all inspection types.
| 50 | 14 | This facility has 257% more total deficiencies than a typical Utah nursing home (50 vs. UT avg 14).↑ 257% worse |
|
Deficiencies per year
Average deficiencies per year since 2021.
| 10 | 2.8 | This facility has 257% more deficiencies per year than a typical Utah nursing home (10 vs. UT avg 2.8).↑ 257% worse |
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
The most recent inspection on October 21, 2024, identified deficiencies related to failure to protect residents from sexual abuse by other residents and inadequate supervision to prevent elopement among residents with cognitive impairments. Earlier inspections showed multiple deficiencies involving resident neglect, inadequate care planning, medication errors, infection control issues, and failure to ensure resident rights and safety. Prior reports noted problems with pain management, supervision, abuse reporting, and environmental safety, with no enforcement actions or fines listed in the available reports. Complaint investigations included allegations of sexual abuse and elopement, which were not substantiated as abuse but highlighted residents’ lack of capacity to consent and supervision concerns. The inspection history indicates ongoing challenges with resident protection and supervision, with some issues persisting over time.
Read the full inspection reports for this facility, including detailed findings and corrective actions.
Show Inspection ReportsUtah average 3.5
Last Health inspection on Oct 2024
Utah average 27.7
Utah average 7.62
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
39 of 68 citations resulted from standard inspections; 1 of 68 resulted from complaint investigations; and 28 of 68 came from combined inspections (standard and complaint).
100% better than Utah averageUtah average: 0.7
660% worse than Utah averageUtah average: 2.5
Corrected
Corrected
Corrected
Corrected
Reporting period: October 1 – December 31, 2025 (Q4 2025). Source: CMS Payroll-Based Journal report.
0% compared with Utah average
0% compared with Utah average
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Manages medical care and health needs.
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9.6 hoursThis role is partially covered by contractors.
Assists with medical care and medications.
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9 hoursNo contractors work on this role.
Helps with daily care and mobility.
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.1 hoursThis role is partially covered by contractors.
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Total hours from contractors
1,106 contractor hours this quarter
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
| Certified Nursing Assistant | 108 | 5 | 113 | 24,121 | 92 | 100% | 7.1 |
| Licensed Practical Nurse | 33 | 0 | 33 | 9,237 | 92 | 100% | 9 |
| Registered Nurse | 25 | 6 | 31 | 9,144 | 92 | 100% | 9.6 |
| Nurse Aide in Training | 15 | 0 | 15 | 2,464 | 88 | 96% | 7.2 |
| Other Dietary Services Staff | 10 | 0 | 10 | 2,202 | 92 | 100% | 6.2 |
| Speech Language Pathologist | 5 | 0 | 5 | 2,145 | 67 | 73% | 7.6 |
| Dental Services Staff | 6 | 0 | 6 | 2,137 | 76 | 83% | 7.5 |
| Qualified Social Worker | 7 | 0 | 7 | 1,679 | 68 | 74% | 7 |
| RN Director of Nursing | 3 | 0 | 3 | 1,503 | 66 | 72% | 9 |
| Physical Therapy Aide | 4 | 0 | 4 | 1,295 | 75 | 82% | 7.1 |
| Respiratory Therapy Technician | 4 | 0 | 4 | 1,126 | 72 | 78% | 7.2 |
| Clinical Nurse Specialist | 2 | 0 | 2 | 972 | 68 | 74% | 8.5 |
| Therapeutic Recreation Specialist | 3 | 0 | 3 | 914 | 63 | 68% | 6.4 |
| Physical Therapy Assistant | 3 | 0 | 3 | 798 | 70 | 76% | 6.7 |
| Nurse Practitioner | 1 | 0 | 1 | 576 | 64 | 70% | 9 |
| Dietitian | 1 | 0 | 1 | 545 | 68 | 74% | 8 |
| Administrator | 1 | 0 | 1 | 528 | 66 | 72% | 8 |
| Occupational Therapy Aide | 1 | 0 | 1 | 328 | 66 | 72% | 5 |
| Medical Director | 0 | 2 | 2 | 124 | 66 | 72% | 1.4 |
| Occupational Therapy Assistant | 0 | 1 | 1 | 43 | 12 | 13% | 3.6 |
Includes penalties issued in 2024
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database (Data as of Jan 2026)
332% higher than Utah averageUtah average: $53K
In line with Utah averageUtah average: 1.9
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
1
264% more payment denials than Utah averageUtah average: 0.3
Penalties are imposed by CMS for violations of federal nursing home regulations.
1 penalty in the past 3 years
Oct 21, 2024 · $85K
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Oct 21, 2024Last updated: Jan 2026
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
7.6
19% better than Utah averageUtah average: 9.3
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
17.0
15% better than Utah averageUtah average: 20.1
CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Percent of long-stay residents whose need for help with daily activities has increased
9.0%
43% better than Utah averageUtah average: 15.7%
Percent of long-stay residents whose ability to move independently worsened
14.7%
31% better than Utah averageUtah average: 21.3%
Percent of low risk long-stay residents who lose control of their bowels or bladder
27.3%
18% worse than Utah averageUtah average: 23.1%
Percent of long-stay residents experiencing one or more falls with major injury
2.5%
5% better than Utah averageUtah average: 2.6%
Percent of long-stay high risk residents with pressure ulcers
5.3%
25% worse than Utah averageUtah average: 4.2%
Percent of long-stay residents with a urinary tract infection
1.7%
19% better than Utah averageUtah average: 2.1%
Percent of long-stay residents who lose too much weight
6.6%
62% worse than Utah averageUtah average: 4.1%
Percent of long-stay residents who have depressive symptoms
14.3%
13% better than Utah averageUtah average: 16.5%
Percent of long-stay residents who received an antipsychotic medication
7.0%
48% better than Utah averageUtah average: 13.5%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
89.8%
8% worse than Utah averageUtah average: 97.1%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
87.1%
11% worse than Utah averageUtah average: 98.0%
Number of hospitalizations per 1,000 long-stay resident days.
1.09
8% better than Utah averageUtah average: 1.19
Number of outpatient emergency department visits per 1,000 long-stay resident days.
1.37
9% better than Utah averageUtah average: 1.50
CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
87.7%
6% worse than Utah averageUtah average: 92.9%
Percent of short-stay residents who newly received an antipsychotic medication
0.0%
100% better than Utah averageUtah average: 1.1%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
74.0%
19% worse than Utah averageUtah average: 91.0%
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
15.0%
14% better than Utah averageUtah average: 17.4%
Percentage of short-stay residents who had an outpatient emergency department visit.
7.2%
39% better than Utah averageUtah average: 11.8%
Percentage of SNF residents who experience falls with major injury during their stay.
0.0%
100% better than Utah averageUtah average: 0.8%
Rate of successful return to home or community from a skilled nursing facility.
50.7%
In line with Utah averageUtah average: 50.6%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
15% of new residents, usually for short-term rehab.
59% of new residents, often for short stays.
26% of new residents, often for long-term daily care.
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total residents
110Residents meet regularly to discuss policies, care quality, and activities
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Historical financial and operational data for Provo Rehabilitation & Nursing based on CMS SNF Cost Reports.
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Rank #5 / 63Payroll — State benchmarkedThis home is ranked 5th out of 63 homes in Utah. Shows total annual staff payroll benchmarked to the Utah average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
This home supports both short-term rehab and long-term care, with residents staying for a wide range of durations.
0.9 miles from city center
Estimated distance in miles from Provo's city center to Provo Rehabilitation & Nursing's address, calculated via Google Maps.
— 0.14 miles to nearest hospital (Utah Valley Hospital - NICU)
Add your location
Provo Rehabilitation & Nursing is located in Provo, Utah.
Here are the financial assistance programs available to residents in Utah.
The information below is reported by the Utah Department of Health and Human Services, Health Facility Licensing.
| Cascades at Orchard Park |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Orem (Sharon) | 52 | 83.0% | +18% | 3.65 | +14% | -2% | $12.0k | 25 | 8.3 | 1 | 35 | 38 | - | $4.5M | $2.3M | 51% | 465090 | ||||
| Provo Rehabilitation & Nursing |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Provo (North Park) | 220 | 55.5% | -21% | 3.09 | -25% | -17% | $229.8k | 68 | 22.7 | 19 | 124 | 73 | Riverview Healthcare, Inc. | $21.1M | $9.2M | 43.9% | 465119 |
Provo Rehabilitation & Nursing is in the North Park neighborhood of Provo.
Provo Rehabilitation & Nursing has a walk score of 73. Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.
According to UT state health department records, Provo Rehabilitation & Nursing's license expires on May 31, 2027.
Provo Rehabilitation & Nursing's occupancy is 25%.
Provo Rehabilitation & Nursing has 220 beds.
(801) 377-9661 will put you in contact with the team at Provo Rehabilitation & Nursing.
Provo Rehabilitation & Nursing is in Utah County.
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