Occupancy rate
25%
In line with Utah averageMix of rehab and long-term care
This home supports both short-term rehab and long-term care, with residents staying for a wide range of durations.
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Nursing Home
Provo Rehabilitation & Nursing
Overview of Provo Rehabilitation & Nursing
Provo Rehabilitation and Nursing is the city’s premier short-term rehabilitation center. The dedicated team of professionals approaches their service with the understanding that their residents need a sense of safety and wellness– both physically and emotionally. A post-hospital care, short-term rehabilitation, and long-term nursing home, the community inspire residents to grow as better individuals through their enhanced lifestyle in a vibrant and positive environment.
Provo’s nursing and rehab experience is centered on skilled nursing, wellness, and therapy. Residents can feel confident knowing it is filled with safe, comfortable, and therapeutic service. Seniors are encouraged to maintain independence and individuality by staying active and engaged with social, recreational, and stimulating activities.
Quality ratings
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Nursing care per resident
This shows how many total hours of nursing staff time are available per resident each day. Higher numbers usually mean more staff support.
Staffing hours breakdown
Hours of care per resident per day, broken down by staff type. Data from CMS Medicare.
Registered Nurse (RN)
Registered nurse hours per resident per day.
Registered nurse hours per resident per day.
Nurse Aide
Nurse aide hours per resident per day.
Nurse aide hours per resident per day.
Total Nursing (Weekend)
Total number of nurse staff hours per resident per day on weekends.
Total number of nurse staff hours per resident per day on weekends.
Physical Therapist
Physical therapist staff hours per resident per day.
Physical therapist staff hours per resident per day.
RN (Weekend)
Registered nurse hours per resident per day on weekends.
Registered nurse hours per resident per day on weekends.
Capacity and availability
High-capacity home
May provide extensive amenities, services and programs.
Total beds
220
This home usually has availability
Lower occupancy suggests more openings may be available.
Occupancy rate
24.5%
Residents per day
54
Occupancy rate
24.5%
Residents per day
54
Who this home usually serves
Show admissions and discharges
TYPE OF STAY
Might be optimal for
Flexible care needs
Breakdown by payment type
Medicare
15% of new residents, usually for short-term rehab.
Typical stay
26 days
Private pay
59% of new residents, often for short stays.
Typical stay
1 - 2 months
Medicaid
26% of new residents, often for long-term daily care.
Typical stay
8 - 9 months
Finances and operations
Governmental community
Operated by state authorities.
Home revenue
$21.1M
Surplus of revenue
$724.7K
Governmental community
Operated by state authorities.
Home revenue
$21,060,723.00
Surplus of revenue
$724,725.00
Payroll costs
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$8.0M
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Other operating costs
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$12.4M
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Total costs
$20.3M
220-bed community
A large-scale community that may provide a wide range of amenities, services, and structured programs.
27 years in operation
A longer operating history, which may indicate experience navigating regulations and delivering ongoing care.
Walk Score: 73 / 100
Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.
About this community
Occupancy
In line with Utah averageOccupied beds
54 / 220
Average residents
60 per day
License details
Facility type
Nursing Care Facility
Status
Active
Issuance
September 12, 1998
Expiration
May 31, 2027
County:
Utah
Additional licensing details
CMS Certification Number:
465119
Care Services
Accepts Medicaid
Accepts Medicare
Doctor on Staff
Nursing Services
Rehabilitation Services
Skilled Nursing
Licensed Nurses/CNAs
24-Hour Staffing
Programs & Activities
Specific Programs
In-House Therapy, Skilled Nursing, Stay Active
Access & Eligibility
Ways to qualify for care at this community, including accepted programs and payment options.
Medicaid Accepted
This facility is certified for eligible Medicaid services.
Medicare Accepted
This facility is certified for eligible Medicare services.
Inspection History
In Utah, the Department of Health and Human Services, Health Facility Licensing conducts regular onsite inspections to ensure compliance with state and federal healthcare standards.
3 visits/inspections
1 visits/inspections triggered by complaints
1 routine inspections
Results
3 with issues
0 without issues
Show Inspection Reports
Latest inspection
Date:October 21, 2024
Type:Complaint Investigation
43 deficiencies
Deficiencies indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.
Health Inspection History
Inspections
Total health inspections
3
Utah average 3.5
Last Health inspection on Oct 2024
Total health citations
68
Utah average 27.7
Citations per inspection
22.67
Utah average 7.62
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
39 of 68 citations resulted from standard inspections; 1 of 68 resulted from complaint investigations; and 28 of 68 came from combined inspections (standard and complaint).
Breakdown of citation severity (last 3 years)
Critical Health citations
0
0
100% better than Utah averageUtah average: 0.7
Serious Health citations
19
19
660% worse than Utah averageUtah average: 2.5
0 critical citations
19 serious citations
49 moderate citations
0 minor citations
Citations history (last 3 years)
Abuse/Neglect serious citation
Issues related to protecting resident's from harm, including abuse, neglect, or mistreatment.
Oct 21, 2024
Issues related to protecting resident's from harm, including abuse, neglect, or mistreatment.
Oct 21, 2024
Corrected
Abuse/Neglect moderate citation
Issues related to protecting resident's from harm, including abuse, neglect, or mistreatment.
Oct 21, 2024
Issues related to protecting resident's from harm, including abuse, neglect, or mistreatment.
Oct 21, 2024
Corrected
Nutrition moderate citation
Issues related to food quality, meal service, and resident's nutritional needs.
Oct 21, 2024
Issues related to food quality, meal service, and resident's nutritional needs.
Oct 21, 2024
Corrected
Pharmacy moderate citation
Issues related to medication management, including how drugs are stored, administered, and monitored.
Oct 21, 2024
Issues related to medication management, including how drugs are stored, administered, and monitored.
Oct 21, 2024
Corrected
Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.
Compare Nursing Homes around Provo The information below is reported by the Utah Department of Health and Human Services, Health Facility Licensing.
Cascades at Orchard Park
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
Orem (Sharon)
52
83.0%
+18%
3.65
-2%
1
25
1
35
38
-
$4,5M
$2,0M
43.6%
465090
Provo Rehabilitation & Nursing
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
Provo (North Park)
200
55.5%
-21%
3.09
-17%
2
68
19
124
73
Riverview Healthcare, Inc.
$21,1M
$8,0M
37.8%
465119
Aspen Senior Center L.C.
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
Provo
30
-
-
-
-
0
0
0
-
-
-
-
-
-
-
Legacy Village Provo
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
Provo (River Bottoms)
150
-
-
-
-
0
0
0
-
29
-
-
-
-
-
Medallion Manor
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
Provo (Provo Bay)
41
-
-
-
-
0
0
0
-
19
-
-
-
-
-
Places of interest near Provo Rehabilitation & Nursing
0.9 miles from city center — 0.14 miles to nearest hospital (Utah Valley Hospital - NICU)
1001 N 500 W, Provo, UT 84604
Calculate Travel Distance to Provo Rehabilitation & Nursing
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Staffing Data (Q2 2025)
This data corresponds to Q2 2025 and is based on CMS Payroll-Based Journal.
Total staff
258
Employees
236
Contractors
22
Staff to resident ratio
2.35:1
11% better than Utah averageUtah average ratio: 2.12:1
Avg staff/day
84
Average shift
7.6 hours
0% compared with Utah averageUtah average: 7.9 hours
Total staff hours (quarter)
58,168
Nursing staff breakdown
Registered Nurse
Manages medical care and health needs.
Total count
42
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.9 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.9 hoursThis role is partially covered by contractors.
Licensed Practical Nurse
Assists with medical care and medications.
Total count
23
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9.2 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9.2 hoursNo contractors work on this role.
Certified Nursing Assistant
Helps with daily care and mobility.
Total count
121
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.5 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.5 hoursNo contractors work on this role.
Contractor staffing
Total hours from contractors
2.2%
1,269 contractor hours this quarter
Registered Nurse: 17
Medical Director: 3
Occupational Therapy Aide: 1
Occupational Therapy Assistant: 1
Staff by category
| Certified Nursing Assistant | 121 | 0 | 121 | 23,661 | 91 | 100% | 7.5 |
| Registered Nurse | 25 | 17 | 42 | 8,400 | 91 | 100% | 8.9 |
| Licensed Practical Nurse | 23 | 0 | 23 | 7,137 | 91 | 100% | 9.2 |
| Dental Services Staff | 6 | 0 | 6 | 2,318 | 69 | 76% | 7.8 |
| Speech Language Pathologist | 6 | 0 | 6 | 2,251 | 68 | 75% | 7.7 |
| Other Dietary Services Staff | 8 | 0 | 8 | 2,119 | 91 | 100% | 5.9 |
| RN Director of Nursing | 5 | 0 | 5 | 1,648 | 66 | 73% | 8.6 |
| Physical Therapy Aide | 8 | 0 | 8 | 1,451 | 75 | 82% | 6.7 |
| Nurse Aide in Training | 12 | 0 | 12 | 1,433 | 87 | 96% | 6.9 |
| Qualified Social Worker | 5 | 0 | 5 | 1,346 | 68 | 75% | 7.1 |
| Physical Therapy Assistant | 3 | 0 | 3 | 1,236 | 79 | 87% | 7.2 |
| Respiratory Therapy Technician | 3 | 0 | 3 | 1,194 | 67 | 74% | 6.6 |
| Clinical Nurse Specialist | 2 | 0 | 2 | 1,170 | 74 | 81% | 8.6 |
| Therapeutic Recreation Specialist | 3 | 0 | 3 | 741 | 66 | 73% | 6 |
| Nurse Practitioner | 1 | 0 | 1 | 540 | 60 | 66% | 9 |
| Administrator | 1 | 0 | 1 | 472 | 59 | 65% | 8 |
| Dietitian | 1 | 0 | 1 | 466 | 61 | 67% | 7.6 |
| Occupational Therapy Aide | 2 | 1 | 3 | 411 | 63 | 69% | 6.5 |
| Medical Director | 0 | 3 | 3 | 135 | 67 | 74% | 1.5 |
| Occupational Therapy Assistant | 0 | 1 | 1 | 34 | 8 | 9% | 4.2 |
| Other Social Services Staff | 1 | 0 | 1 | 6 | 3 | 3% | 2 |
121 Certified Nursing Assistant
% of Days
100%
42 Registered Nurse
% of Days
100%
23 Licensed Practical Nurse
% of Days
100%
6 Dental Services Staff
% of Days
76%
6 Speech Language Pathologist
% of Days
75%
8 Other Dietary Services Staff
% of Days
100%
5 RN Director of Nursing
% of Days
73%
8 Physical Therapy Aide
% of Days
82%
12 Nurse Aide in Training
% of Days
96%
5 Qualified Social Worker
% of Days
75%
3 Physical Therapy Assistant
% of Days
87%
3 Respiratory Therapy Technician
% of Days
74%
2 Clinical Nurse Specialist
% of Days
81%
3 Therapeutic Recreation Specialist
% of Days
73%
1 Nurse Practitioner
% of Days
66%
1 Administrator
% of Days
65%
1 Dietitian
% of Days
67%
3 Occupational Therapy Aide
% of Days
69%
3 Medical Director
% of Days
74%
1 Occupational Therapy Assistant
% of Days
9%
1 Other Social Services Staff
% of Days
3%
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total census
110 residents
Residents by payment source
Medicare
15 residents (13.6%)
Medicaid
68 residents (61.8%)
Private pay or other
27 residents (24.5%)
Programs & Services
Residents' Group
Residents meet regularly to discuss policies, care quality, and activities
Active Resident Council
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Quality of care over time
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
High-risk clinical events score
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
7.6
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
7.6
19% better than Utah averageUtah average: 9.3
Functional decline score
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
17.0
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
17.0
15% better than Utah averageUtah average: 20.1
Long-stay resident measures
CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Need for Help with Daily Activities Increased
Percent of long-stay residents whose need for help with daily activities has increased
9.0%
Percent of long-stay residents whose need for help with daily activities has increased
9.0%
43% better than Utah averageUtah average: 15.7%
Walking Ability Worsened
Percent of long-stay residents whose ability to move independently worsened
14.7%
Percent of long-stay residents whose ability to move independently worsened
14.7%
31% better than Utah averageUtah average: 21.3%
Low Risk Residents with Bowel/Bladder Incontinence
Percent of low risk long-stay residents who lose control of their bowels or bladder
27.3%
Percent of low risk long-stay residents who lose control of their bowels or bladder
27.3%
18% worse than Utah averageUtah average: 23.1%
Falls with Major Injury
Percent of long-stay residents experiencing one or more falls with major injury
2.5%
Percent of long-stay residents experiencing one or more falls with major injury
2.5%
5% better than Utah averageUtah average: 2.6%
High Risk Residents with Pressure Ulcers
Percent of long-stay high risk residents with pressure ulcers
5.3%
Percent of long-stay high risk residents with pressure ulcers
5.3%
25% worse than Utah averageUtah average: 4.2%
Urinary Tract Infection
Percent of long-stay residents with a urinary tract infection
1.7%
Percent of long-stay residents with a urinary tract infection
1.7%
19% better than Utah averageUtah average: 2.1%
Lost Too Much Weight
Percent of long-stay residents who lose too much weight
6.6%
Percent of long-stay residents who lose too much weight
6.6%
62% worse than Utah averageUtah average: 4.1%
Depressive Symptoms
Percent of long-stay residents who have depressive symptoms
14.3%
Percent of long-stay residents who have depressive symptoms
14.3%
13% better than Utah averageUtah average: 16.5%
Antipsychotic Use
Percent of long-stay residents who received an antipsychotic medication
7.0%
Percent of long-stay residents who received an antipsychotic medication
7.0%
48% better than Utah averageUtah average: 13.5%
Pneumococcal Vaccine
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
89.8%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
89.8%
8% worse than Utah averageUtah average: 97.1%
Influenza Vaccine
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
87.1%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
87.1%
11% worse than Utah averageUtah average: 98.0%
Hospitalizations per 1,000 days
Number of hospitalizations per 1,000 long-stay resident days.
1.09
Number of hospitalizations per 1,000 long-stay resident days.
1.09
8% better than Utah averageUtah average: 1.19
ED visits per 1,000 days
Number of outpatient emergency department visits per 1,000 long-stay resident days.
1.37
Number of outpatient emergency department visits per 1,000 long-stay resident days.
1.37
9% better than Utah averageUtah average: 1.50
Short-stay resident measures
CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Pneumococcal Vaccine
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
87.7%
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
87.7%
6% worse than Utah averageUtah average: 92.9%
Antipsychotic medication increase
Percent of short-stay residents who newly received an antipsychotic medication
0.0%
Percent of short-stay residents who newly received an antipsychotic medication
0.0%
100% better than Utah averageUtah average: 1.1%
Influenza Vaccine
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
74.0%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
74.0%
19% worse than Utah averageUtah average: 91.0%
Re-hospitalized after SNF stay
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
15.0%
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
15.0%
14% better than Utah averageUtah average: 17.4%
Emergency department visits
Percentage of short-stay residents who had an outpatient emergency department visit.
7.2%
Percentage of short-stay residents who had an outpatient emergency department visit.
7.2%
39% better than Utah averageUtah average: 11.8%
Falls with major injury
Percentage of SNF residents who experience falls with major injury during their stay.
0.0%
Percentage of SNF residents who experience falls with major injury during their stay.
0.0%
100% better than Utah averageUtah average: 0.8%
Successful return to home or community
Rate of successful return to home or community from a skilled nursing facility.
50.7%
Rate of successful return to home or community from a skilled nursing facility.
50.7%
In line with Utah averageUtah average: 50.6%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Penalties and fines
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database (Data as of Jan 2026)
Total fines amount
$230K
332% higher than Utah averageUtah average: $53K
Number of fines
2
In line with Utah averageUtah average: 1.9
Payment Denials
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
1
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
1
264% more payment denials than Utah averageUtah average: 0.3
Fines amount comparison
Fines amount comparison
This facility
$230K
Utah average
$53K
Penalty History
Penalties are imposed by CMS for violations of federal nursing home regulations.
Civil Money Penalty
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Oct 21, 2024
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Oct 21, 2024
$85K
Civil Money Penalty
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Jan 30, 2023
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Jan 30, 2023
$145K
Payment Denial
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
Jan 30, 2023
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
Jan 30, 2023
3 days
Last updated: Jan 2026
Financial Trends
Historical financial and operational data for Provo Rehabilitation & Nursing based on CMS SNF Cost Reports.
Occupancy Rate
55.5%
↑ 2.1pp vs 2023
Net Income
$724,725
↓ ~$851K vs 2023
Total Payroll
$9,242,003
↑ ~$396K vs 2023
Profit Margin
3.4%
↓ 8.0pp vs 2023
Loading trend charts...
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