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The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Provo Rehabilitation and Nursing is the city’s premier short-term rehabilitation center. The dedicated team of professionals approaches their service with the understanding that their residents need a sense of safety and wellness– both physically and emotionally. A post-hospital care, short-term rehabilitation, and long-term nursing home, the community inspire residents to grow as better individuals through their enhanced lifestyle in a vibrant and positive environment.
Provo’s nursing and rehab experience is centered on skilled nursing, wellness, and therapy. Residents can feel confident knowing it is filled with safe, comfortable, and therapeutic service. Seniors are encouraged to maintain independence and individuality by staying active and engaged with social, recreational, and stimulating activities.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.
This home is ranked 47th out of 58 homes in Utah.| Staff type | Hours / day | vs state avg |
|---|---|---|
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Registered Nurse (RN)
RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.
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1h 0m per day | ▼ 15% State avg: 1h 11m per day · National avg: 41m per day |
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Nurse Aide
Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.
|
2h 14m per day | ▼ 6% State avg: 2h 22m per day · National avg: 2h 21m per day |
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Total Nursing (Weekend)
Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
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3h 32m per day | ■ Avg State avg: 3h 31m per day · National avg: 3h 26m per day |
|
Physical Therapist
Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.
|
5m per day | ▼ 29% State avg: 7m per day · National avg: 4m per day |
|
RN (Weekend)
Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.
|
45m per day | ▼ 10% State avg: 50m per day · National avg: 29m per day |
May provide extensive amenities, services and programs.
This home supports both short-term rehab and long-term care, with residents staying for a wide range of durations.
15% of new residents, usually for short-term rehab.
59% of new residents, often for short stays.
26% of new residents, often for long-term daily care.
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
In line with Utah average
Ways to qualify for care at this community, including accepted programs and payment options.
This facility is certified for eligible Medicaid services.
This facility is certified for eligible Medicare services.
In Utah, the Department of Health and Human Services, Health Facility Licensing conducts regular onsite inspections to ensure compliance with state and federal healthcare standards.
Inspections are mandatory, regular evaluations conducted by state health departments or regulatory agencies. They ensure the community provides safe, compliant care, covering areas like resident health, staff and management.
Deficiencies indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.
Utah average: 14 deficiencies
The most recent inspection on October 21, 2024, identified deficiencies related to failure to protect residents from sexual abuse by other residents and inadequate supervision to prevent elopement among residents with cognitive impairments. Earlier inspections showed multiple deficiencies involving resident neglect, inadequate care planning, medication errors, infection control issues, and failure to ensure resident rights and safety. Prior reports noted problems with pain management, supervision, abuse reporting, and environmental safety, with no enforcement actions or fines listed in the available reports. Complaint investigations included allegations of sexual abuse and elopement, which were not substantiated as abuse but highlighted residents’ lack of capacity to consent and supervision concerns. The inspection history indicates ongoing challenges with resident protection and supervision, with some issues persisting over time.
Utah average 3.5
Last Health inspection on Oct 2024
Utah average 27.7
Utah average 7.62
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
39 of 68 citations resulted from standard inspections; 1 of 68 resulted from complaint investigations; and 28 of 68 came from combined inspections (standard and complaint).
0
100% better than Utah average
Utah average: 0.7
19
660% worse than Utah average
Utah average: 2.5
Issues related to protecting resident's from harm, including abuse, neglect, or mistreatment.
Oct 21, 2024
Corrected
Issues related to protecting resident's from harm, including abuse, neglect, or mistreatment.
Oct 21, 2024
Corrected
Issues related to food quality, meal service, and resident's nutritional needs.
Oct 21, 2024
Corrected
Issues related to medication management, including how drugs are stored, administered, and monitored.
Oct 21, 2024
Corrected
Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.
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| Cascades at Orchard Park |
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. |
Orem (Sharon) | 52 | 83.0% | +18% | 3.65 | -28% | -2% | 1 | 25 | 8.3 | 1 | 35 | - | 38 | - | $4.5M | $2.0M | 43.6% | 465090 | ||||
| Provo Rehabilitation & Nursing |
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. |
Provo (North Park) | 200 | 55.5% | -21% | 3.09 | -4% | -17% | 2 | 68 | 22.7 | 19 | 124 | - | 73 | Riverview Healthcare, Inc. | $21.1M | $8.0M | 37.8% | 465119 | ||||
| Aspen Senior Center L.C. | - |
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. |
Provo | 30 | - | - | - | - | - | - | - | - | 0 | 0 | 0.0 | 0 | - | - | - | - | - | - | - | - |
| Legacy Village Provo | - |
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. |
Provo (River Bottoms) | 150 | - | - | - | - | - | - | - | - | 0 | 0 | 0.0 | 0 | - | - | 29 | - | - | - | - | - |
| Medallion Manor | - |
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. |
Provo (Provo Bay) | 41 | - | - | - | - | - | - | - | - | 0 | 0 | 0.0 | 0 | - | - | 19 | - | - | - | - | - |
0.9 miles from city center
Estimated distance in miles from Provo's city center to Provo Rehabilitation & Nursing's address, calculated via Google Maps.
— 0.14 miles to nearest hospital (Utah Valley Hospital - NICU)
Add your location
This data corresponds to Q2 2025 and is based on CMS Payroll-Based Journal.
11% better than Utah average
Utah average ratio: 2.12:1
0% compared with Utah average
Utah average: 7.9 hours
Manages medical care and health needs.
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.9 hours
This role is partially covered by contractors.
Assists with medical care and medications.
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9.2 hours
No contractors work on this role.
Helps with daily care and mobility.
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.5 hours
No contractors work on this role.
Total hours from contractors
1,269 contractor hours this quarter
| Certified Nursing Assistant | 121 | 0 | 121 | 23,661 | 91 | 100% | 7.5 |
| Registered Nurse | 25 | 17 | 42 | 8,400 | 91 | 100% | 8.9 |
| Licensed Practical Nurse | 23 | 0 | 23 | 7,137 | 91 | 100% | 9.2 |
| Dental Services Staff | 6 | 0 | 6 | 2,318 | 69 | 76% | 7.8 |
| Speech Language Pathologist | 6 | 0 | 6 | 2,251 | 68 | 75% | 7.7 |
| Other Dietary Services Staff | 8 | 0 | 8 | 2,119 | 91 | 100% | 5.9 |
| RN Director of Nursing | 5 | 0 | 5 | 1,648 | 66 | 73% | 8.6 |
| Physical Therapy Aide | 8 | 0 | 8 | 1,451 | 75 | 82% | 6.7 |
| Nurse Aide in Training | 12 | 0 | 12 | 1,433 | 87 | 96% | 6.9 |
| Qualified Social Worker | 5 | 0 | 5 | 1,346 | 68 | 75% | 7.1 |
| Physical Therapy Assistant | 3 | 0 | 3 | 1,236 | 79 | 87% | 7.2 |
| Respiratory Therapy Technician | 3 | 0 | 3 | 1,194 | 67 | 74% | 6.6 |
| Clinical Nurse Specialist | 2 | 0 | 2 | 1,170 | 74 | 81% | 8.6 |
| Therapeutic Recreation Specialist | 3 | 0 | 3 | 741 | 66 | 73% | 6 |
| Nurse Practitioner | 1 | 0 | 1 | 540 | 60 | 66% | 9 |
| Administrator | 1 | 0 | 1 | 472 | 59 | 65% | 8 |
| Dietitian | 1 | 0 | 1 | 466 | 61 | 67% | 7.6 |
| Occupational Therapy Aide | 2 | 1 | 3 | 411 | 63 | 69% | 6.5 |
| Medical Director | 0 | 3 | 3 | 135 | 67 | 74% | 1.5 |
| Occupational Therapy Assistant | 0 | 1 | 1 | 34 | 8 | 9% | 4.2 |
| Other Social Services Staff | 1 | 0 | 1 | 6 | 3 | 3% | 2 |
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total residents
110
Residents meet regularly to discuss policies, care quality, and activities
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
7.6
19% better than Utah average
Utah average: 9.3
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
17.0
15% better than Utah average
Utah average: 20.1
CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Percent of long-stay residents whose need for help with daily activities has increased
9.0%
43% better than Utah average
Utah average: 15.7%
Percent of long-stay residents whose ability to move independently worsened
14.7%
31% better than Utah average
Utah average: 21.3%
Percent of low risk long-stay residents who lose control of their bowels or bladder
27.3%
18% worse than Utah average
Utah average: 23.1%
Percent of long-stay residents experiencing one or more falls with major injury
2.5%
5% better than Utah average
Utah average: 2.6%
Percent of long-stay high risk residents with pressure ulcers
5.3%
25% worse than Utah average
Utah average: 4.2%
Percent of long-stay residents with a urinary tract infection
1.7%
19% better than Utah average
Utah average: 2.1%
Percent of long-stay residents who lose too much weight
6.6%
62% worse than Utah average
Utah average: 4.1%
Percent of long-stay residents who have depressive symptoms
14.3%
13% better than Utah average
Utah average: 16.5%
Percent of long-stay residents who received an antipsychotic medication
7.0%
48% better than Utah average
Utah average: 13.5%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
89.8%
8% worse than Utah average
Utah average: 97.1%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
87.1%
11% worse than Utah average
Utah average: 98.0%
Number of hospitalizations per 1,000 long-stay resident days.
1.09
8% better than Utah average
Utah average: 1.19
Number of outpatient emergency department visits per 1,000 long-stay resident days.
1.37
9% better than Utah average
Utah average: 1.50
CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
87.7%
6% worse than Utah average
Utah average: 92.9%
Percent of short-stay residents who newly received an antipsychotic medication
0.0%
100% better than Utah average
Utah average: 1.1%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
74.0%
19% worse than Utah average
Utah average: 91.0%
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
15.0%
14% better than Utah average
Utah average: 17.4%
Percentage of short-stay residents who had an outpatient emergency department visit.
7.2%
39% better than Utah average
Utah average: 11.8%
Percentage of SNF residents who experience falls with major injury during their stay.
0.0%
100% better than Utah average
Utah average: 0.8%
Rate of successful return to home or community from a skilled nursing facility.
50.7%
In line with Utah average
Utah average: 50.6%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database (Data as of Jan 2026)
332% higher than Utah average
Utah average: $53K
In line with Utah average
Utah average: 1.9
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
1
264% more payment denials than Utah average
Utah average: 0.3
Penalties are imposed by CMS for violations of federal nursing home regulations.
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Oct 21, 2024
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Jan 30, 2023
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
Jan 30, 2023
Last updated: Jan 2026
Historical financial and operational data for Provo Rehabilitation & Nursing based on CMS SNF Cost Reports.
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