Emerald Groves Assisted Living
Assisted Living & Residential Care · Mesa, AZ
Emerald Groves Assisted Living
Assisted Living & Residential Care · Mesa, AZ
Emerald Groves, a trusted provider of residential assisted living, is a group of 3 idyllic senior living communities across beautiful Mesa, AZ. All Emerald Groves communities are located within a mile of each other, ensuring the comfort and safety of its residents. Each community delivers compassionate care and assistance tailored to their unique needs and preferences with a team of hardworking and skilled professionals. Emerald Groves Central, the largest of the 3, has 27 bedrooms with some large enough to accommodate couples. Emerald Groves North and South respectively have occupancy for 10 residents each to ensure continuity of care. These spacious homes have been designed to be large enough for compatible friendships while also giving a cozy feel allowing for close observation and prompt follow-up on concerns.
With a wide range of activities conducted, residents experience an active and engaged lifestyle. Moreover, the community ensures that residents enjoy various amenities for their enjoyment and wellness. These include salon services, an outdoor barbecue area, a lab collection, and serene walking paths and gardens. Emerald Groves strives to provide seniors with exceptional dining, serving them with freshly-prepared healthy meals.
What truly makes Emerlad Groves unique is their ability to accomodate to the unique needs and requirements of their residents. As an assisted living community, Emerald Groves is able to go above and beyond by ensuring all caregivers and staff have the skill and expertise to provide care outside of traditional assisted living. This includes servcies like ostomy care, wound management, tube feeding and more that are often found in higher levels of care such as nursing homes. This devotion to catering to the resident’s needs allows residents to age in place and age gracefully without worrying about their next move.
31-bed community Rank #227 / 521Bed count — State benchmarkedThis home is ranked 227th out of 521 homes we track in Arizona for bed count. Shows this facility's certified or reported bed count compared to other Arizona facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Arizona that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A moderately sized community that may balance personal attention with shared amenities and social activities.
24 years in operation Rank #72 / 548Years in operation — State benchmarkedThis home is ranked 72nd out of 548 homes we track in Arizona for years in operation. Shows how long this facility has been in operation compared to other Arizona facilities. Longer operating histories may benefit residents, families, and staff.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Arizona that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A longer operating history, which may indicate experience navigating regulations and delivering ongoing care.
Walk Score: 10 / 100 Rank #676 / 775Walk Score — State benchmarkedThis home is ranked 676th out of 775 homes we track in Arizona for walk score. Shows how walkable this facility's neighborhood is compared to the average walk score across Arizona facilities. Higher scores benefit residents, families, and staff.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Arizona that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Car-dependent. Most errands require a car, with limited nearby walkable options.
BBB Rating: A+ (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
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About this community
Facility TypeAssisted Living Center
IssuanceJanuary 6, 2009
License NumberAL7648C
QualificationHealth Care
Emerald Groves Assisted Living is administered by Jennifer L Tonna.
OwnerEmerald Groves Central, LLC
Pets not allowed
Inspection History
In Arizona, the Department of Health Services, Bureau of Long Term Care Licensing performs regular onsite inspections and investigates complaints for all licensed residential and nursing facilities.
Inspection Score
A composite 0–100 score combining this facility's inspections, deficiencies, complaints, and enforcement actions relative to the Arizona state average. The score below shows how many points this facility sits above or below the typical Arizona assisted living residence score (the benchmark); higher is better.This is a proprietary Assisted Living Magazine score.
A composite 0–100 score combining this facility's inspections, deficiencies, complaints, and enforcement actions relative to the Arizona state average. The score below shows how many points this facility sits above or below the typical Arizona assisted living residence score (the benchmark); higher is better.This is a proprietary Assisted Living Magazine score.
9 points above the Arizona average for assisted living residences (82/100)
Rank #70 / 290 in Arizona Inspection Score — State benchmarked This home is ranked 70th out of 290 homes we track in Arizona for inspection score. Shows this facility's inspection score compared to the Arizona average among 290 comparable communities in the ranking pool. Communities with the same value for a metric share the same rank. Rankings cover every community we track in Arizona that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric. This is a proprietary Assisted Living Magazine score. Inspection score: 91 out of 100. Letter grade A-. 9 points above the Arizona average for assisted living residences (82/100)
Inspection Scorecard
This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the Arizona state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Overall vs. AZ average
1 Worse
Metrics worse than Arizona average:
• Enforcement actions (11% above) 1 At Avg Metrics at Arizona average:
• Deficiencies per inspection (at AZ avg) 2 Better Metrics better than Arizona average:
• Total deficiencies (22% below)
• Total complaints (83% below)
• Enforcement actions (11% above) 1 At Avg Metrics at Arizona average:
• Deficiencies per inspection (at AZ avg) 2 Better Metrics better than Arizona average:
• Total deficiencies (22% below)
• Total complaints (83% below)
Deficiencies
| This Facility | AZ Average | vs. AZ Avg |
|---|---|---|---|
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Total deficiencies
Formal regulatory issues recorded by inspectors across all inspection types.
| 7 | 9 | This facility has 22% fewer total deficiencies than a typical Arizona assisted living residence (7 vs. AZ avg 9).↓ 22% better Rank #162 / 400 Total deficiencies — State benchmarked This home is ranked 162nd out of 400 homes we track in Arizona for deficiencies. Shows this facility's deficiencies compared to the Arizona average among 400 comparable communities in the ranking pool. Communities with the same value for a metric share the same rank. Rankings cover every community we track in Arizona that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric. |
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Deficiencies per inspection
Average deficiencies per inspection.
| 1.8 | 1.8 | This facility has deficiencies per inspection in line with the Arizona average (1.8 vs. AZ avg 1.8).— At avg Rank #159 / 400 Deficiencies per inspection — State benchmarked This home is ranked 159th out of 400 homes we track in Arizona for deficiencies per inspection. Shows this facility's deficiencies per inspection compared to the Arizona average among 400 comparable communities in the ranking pool. Communities with the same value for a metric share the same rank. Rankings cover every community we track in Arizona that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric. |
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Enforcement actions
Formal penalties or interventions imposed by Arizona regulators — directed plans of correction, civil monetary penalties, denial of payment, or appointment of temporary management.
| 1 | 0.9 | This facility has 11% more enforcement actions than a typical Arizona assisted living residence (1 vs. AZ avg 0.9).↑ 11% worse |
Inspections
| This Facility | AZ Average | vs. AZ Avg |
|---|---|---|---|
|
Total inspections
Combined count of all inspections conducted at this facility.
| 4 | 5 | This facility has had 20% fewer total inspections than the Arizona average (4 vs. AZ avg 5). More inspections can mean more regulatory scrutiny rather than worse care.↓ 20% fewer |
Complaints & Investigations
| This Facility | AZ Average | vs. AZ Avg |
|---|---|---|---|
|
Total complaints
Formal expressions of concern made by residents, families, or staff.
| 1 | 6 | This facility has 83% fewer total complaints than a typical Arizona assisted living residence (1 vs. AZ avg 6).↓ 83% better Rank #178 / 486 Total complaints — State benchmarked This home is ranked 178th out of 486 homes we track in Arizona for complaint-related visits. Shows this facility's complaint-related visits compared to the Arizona average among 486 comparable communities in the ranking pool. Communities with the same value for a metric share the same rank. Rankings cover every community we track in Arizona that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric. |
Reviews (1)
Emerald Groves Assisted Living Reviews
Mary Az
My friend's recent experience with Emerald Groves Central and their promise to her failed miserably. The owners Patrick & Jennifer were told she has ALS (Lou Gehrig's) disease. They terminated her residency because they had to go back on their word that they could take care of her. They said if her health would remain consistent and stable, they could take care of her. REALLY?? ALS is a degenerative disease. As an assisted living provider, they should understand what happens when a person has this disease. ALS is not a consistent and stable disease. I would not recommend this place at all for someone with ALS. I would also recommend that you ask if they know how to handle a choking incident (which started the termination), do they know CPR, or how to feed a person with a disability or on a feeding tube? If they don't know how to take care of someone as their condition declines, then they shouldn't be accepting such patients. What was promised didn't happen and has devastated my friend. It was cruel and caused her more stress than she needed to have in her present condition. THINK TWICE about putting a loved one in Emerald Groves Central
Rating Their Experiences
What do you like most about living here?
It was close to most of the family and friends.
Are there enough caregivers to handle the residents' needs, especially during emergencies?
No
Are the common areas pleasant and comfortable for socializing or relaxing?
Yes
How do you feel about the level of social interaction available with other residents?
How was the units offered in this community?
Do you feel safe living in this community?
Yes
How well do you think the community handles emergencies or unexpected events?
How would you rate the quality and variety of the meals? (1-5)
3
Are special diets handled well?
Is the dining schedule flexible enough to meet your preferences?
Yes
Are there any hidden fees or unexpected charges?
Unsure
Would you recommend this community to others looking for senior living options?
Not for ALS individuals or individuals with Parkinson's or Huntington's diseases.
Is there anything you wish you knew before moving in?
Places of interest near Emerald Groves Assisted Living
5.7 miles from city center
Estimated distance in miles from Mesa's city center to Emerald Groves Assisted Living's address, calculated via Google Maps.
— 5.3 miles to nearest hospital (Banner Baywood Medical Center | Mesa, AZ | Baywood Ave.)
Calculate Travel Distance to Emerald Groves Assisted Living
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Info below is compiled from the AZ Dept. of Health Services (ADHS), senior community websites & trusted data sources such as Walk Score & BBB.
Communities are listed from highest to lowest based on our ranking methodology.
Care Types in This Table
AL (Assisted Living):
Housing with help for daily activities like bathing, dressing, and medication, without 24-hour skilled nursing.
NH (Nursing Home):
24/7 skilled nursing care for residents with complex, ongoing medical needs.
SNF (Skilled Nursing Facility):
Round-the-clock nursing care, often for recovery after surgery, injury, or illness.
MC (Memory Care):
Secured, specialized care for people living with Alzheimer's or dementia.
RC (Respite Care):
Short-term temporary care that gives family caregivers a break.
RESC (Residential Care):
Personal care and daily-living support in a smaller, more intimate residential setting.
IL (Independent Living):
Community living with dining, activities, and transportation for active seniors who need little personal care.
ADC (Adult Day Care):
Daytime supervision, health monitoring, and social activities for seniors who live at home.
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City and state of the facility. Used for mapping and state-average comparisons.
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Licensed bed capacity (maximum allowed). Not the same as how many beds are currently filled.
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Indicates whether residents are allowed to have pets in the facility.
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Third-party neighborhood walkability score (0–100). Convenience/context metric, not a healthcare quality measure.
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Description of bed or unit types offered (e.g. assisted living, memory care), as reported in state or facility disclosures.
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Number of years the company has been in operation.
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Better Business Bureau grade for the operating company. Reflects complaint handling and business practices, not clinical care quality.
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A named contact for the facility. Hover the name to see their role — Administrator (state administrator of record or facility-provided administrator), Nursing Director, Medical Director, or Staff. The most authoritative available is shown.
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A composite 0–100 score combining this facility's inspections, citations, complaints, and enforcement actions relative to the Arizona state average. See the benchmark below for the typical Arizona score; higher is better.
This is a proprietary Assisted Living Magazine score.
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Count of regulatory inspections in the reporting window. Higher volume can reflect more oversight visits, complaint-driven surveys, or routine licensure cycles.
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Regulatory visits tied to complaints or allegations in the state file—not the same as every routine survey.
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Total count of deficiencies (cited regulatory issues) recorded in the selected reporting period. Read alongside inspection counts for context.
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The average number of deficiencies this facility receives each time it's inspected, calculated as total deficiencies ÷ total inspections. A lower number suggests more consistent compliance with safety and care standards.
| |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Brookdale North Mesa | AL MC | Mesa | 103
Facility
103
AZ AVG
54
Rank
#124 / 521 | Yes |
64
Facility
64
AZ AVG
38
Rank
#106 / 775 | Studio / 1 Bed | 24
Facility
24
AZ AVG
12
Rank
#72 / 548 | - | Dylan Morris | 100
Facility
100
AZ AVG
82
Rank
#1 / 290 | 8 | 4
Facility
4
AZ AVG
6
Rank
#350 / 486 | 4
Facility
4
AZ AVG
9
Rank
#90 / 400 | 0.5
Facility
0.5
AZ AVG
1.8
Rank
#24 / 400 |
| Brookdale Springs Mesa | AL IL MC NH SNF | Mesa | 103
Facility
103
AZ AVG
54
Rank
#124 / 521 | Yes |
31
Facility
31
AZ AVG
38
Rank
#458 / 775 | 1 Bed / 2 Bed | 24
Facility
24
AZ AVG
12
Rank
#72 / 548 | - | Kenneth Green | 83
Facility
83
AZ AVG
82
Rank
#120 / 290 | 8 | 4
Facility
4
AZ AVG
6
Rank
#350 / 486 | 4
Facility
4
AZ AVG
9
Rank
#90 / 400 | 0.5
Facility
0.5
AZ AVG
1.8
Rank
#24 / 400 |
| Brookdale East Arbor | AL | Mesa | 72
Facility
72
AZ AVG
54
Rank
#170 / 521 | Yes |
40
Facility
40
AZ AVG
38
Rank
#360 / 775 | Suite | 30
Facility
30
AZ AVG
12
Rank
#37 / 548 | A+ | Samantha E Branson | 99
Facility
99
AZ AVG
82
Rank
#31 / 290 | 5 | 2
Facility
2
AZ AVG
6
Rank
#269 / 486 | 6
Facility
6
AZ AVG
9
Rank
#137 / 400 | 1.2
Facility
1.2
AZ AVG
1.8
Rank
#114 / 400 |
| Emerald Groves Assisted Living | AL RESC | Mesa | 31
Facility
31
AZ AVG
54
Rank
#227 / 521 | No |
10
Facility
10
AZ AVG
38
Rank
#676 / 775 | - | 24
Facility
24
AZ AVG
12
Rank
#72 / 548 | A+ | Jennifer L Tonna | 91
Facility
91
AZ AVG
82
Rank
#70 / 290 | 4 | 1
Facility
1
AZ AVG
6
Rank
#178 / 486 | 7
Facility
7
AZ AVG
9
Rank
#162 / 400 | 1.8
Facility
1.8
AZ AVG
1.8
Rank
#159 / 400 |
| Minnie Lee’s Senior Home Care | AL ADC MC RC | Mesa (Summit Shadows) | 10
Facility
10
AZ AVG
54
Rank
#237 / 521 | No |
53
Facility
53
AZ AVG
38
Rank
#218 / 775 | Private Rooms / Semi-Private Rooms | 4
Facility
4
AZ AVG
12
Rank
#405 / 548 | - | Ladonna Edgington | 100
Facility
100
AZ AVG
82
Rank
#1 / 290 | 3 | 1
Facility
1
AZ AVG
6
Rank
#178 / 486 | 2
Facility
2
AZ AVG
9
Rank
#29 / 400 | 0.7
Facility
0.7
AZ AVG
1.8
Rank
#47 / 400 |
Financial Assistance for
Assisted Living in Arizona
Emerald Groves Assisted Living is located in Mesa, Arizona.
Here are the financial assistance programs available to residents in Arizona.
Frequently Asked Questions about Emerald Groves Assisted Living
Who is the owner of Emerald Groves Assisted Living?
Emerald Groves Assisted Living is legally operated by Emerald Groves Central, LLC, and administered by Jennifer L Tonna.
Is Emerald Groves Assisted Living in a walkable area?
Emerald Groves Assisted Living has a walk score of 10. Car-dependent. Most errands require a car, with limited nearby walkable options.
What is the license number of Emerald Groves Assisted Living?
According to AZ state health department records, Emerald Groves Assisted Living's license number is AL7648C.
How long has Emerald Groves Assisted Living been in business?
Emerald Groves Assisted Living has been operating for approximately 24 years, based on available licensing and registration records.
Are pets allowed at Emerald Groves Assisted Living?
No, Emerald Groves Assisted Living has a no-pet policy.
Who is the administrator of Emerald Groves Assisted Living?
Jennifer L Tonna is the administrator of Emerald Groves Assisted Living.
How many beds does Emerald Groves Assisted Living have?
Emerald Groves Assisted Living has 31 beds.
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