Facility type
Assisted Living Center
Status
Active
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Assisted Living Home
Emerald Groves Assisted Living
Emerald Groves, a trusted provider of residential assisted living, is a group of 3 idyllic senior living communities across beautiful Mesa, AZ. All Emerald Groves communities are located within a mile of each other, ensuring the comfort and safety of its residents. Each community delivers compassionate care and assistance tailored to their unique needs and preferences with a team of hardworking and skilled professionals. Emerald Groves Central, the largest of the 3, has 27 bedrooms with some large enough to accommodate couples. Emerald Groves North and South respectively have occupancy for 10 residents each to ensure continuity of care. These spacious homes have been designed to be large enough for compatible friendships while also giving a cozy feel allowing for close observation and prompt follow-up on concerns.
With a wide range of activities conducted, residents experience an active and engaged lifestyle. Moreover, the community ensures that residents enjoy various amenities for their enjoyment and wellness. These include salon services, an outdoor barbecue area, a lab collection, and serene walking paths and gardens. Emerald Groves strives to provide seniors with exceptional dining, serving them with freshly-prepared healthy meals.
What truly makes Emerlad Groves unique is their ability to accomodate to the unique needs and requirements of their residents. As an assisted living community, Emerald Groves is able to go above and beyond by ensuring all caregivers and staff have the skill and expertise to provide care outside of traditional assisted living. This includes servcies like ostomy care, wound management, tube feeding and more that are often found in higher levels of care such as nursing homes. This devotion to catering to the resident’s needs allows residents to age in place and age gracefully without worrying about their next move.
Capacity and availability
Smaller home
May offer a more intimate, personalized care environment.
Total beds
31
31-bed community
A moderately sized community that may balance personal attention with shared amenities and social activities.
24 years in operation
A longer operating history, which may indicate experience navigating regulations and delivering ongoing care.
Walk Score: 10 / 100
Car-dependent. Most errands require a car, with limited nearby walkable options.
BBB Rating: A+ (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
How BBB ratings work
How BBB ratings work
Services
About this community
License details
Issuance
January 6, 2009
Expiration
May 31, 2026
Additional licensing details
License number:
AL7648C
Qualification:
Health Care
Ownership & operating entity
Emerald Groves Assisted Living is administrated by JENNIFER L TONNA.
Staffing
Key information about the people who lead and staff this community.
Leadership
Contact:
Ms. Jennifer Tonna, Member
Inspection History
In Arizona, the Department of Health Services, Bureau of Long Term Care Licensing performs regular onsite inspections and investigates complaints for all licensed residential and nursing facilities.
2 visits/inspections
1 complaint inspections
Arizona average: 6 complaint visits
Arizona average: 5 inspections
Show Inspection Reports
1 complaint
Formal expressions of dissatisfaction or concern made by residents, or their families regarding various aspects of the care, services, and environment provided.
Arizona average: 6 complaints
Latest inspection
Date:January 9, 2025
Type:Compliance (Annual)
Results:No deficiencies
2 violations
Violations indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.
Arizona average: 12 violations
2 deficiencies
Deficiencies indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.
Inspection Report Summary for Emerald Groves Assisted Living
The most recent inspection on January 9, 2025, found no deficiencies during the on-site compliance review. Earlier inspections in mid-2023 identified issues related to caregiver certification, training documentation, and staffing qualifications, which resulted in enforcement actions and fines totaling $1,000. Inspectors cited deficiencies in ensuring all caregivers had valid certification and that staffing levels met residents’ needs. Complaint investigations mostly found substantiated issues in these areas, but no other notable complaints appeared. The facility’s record shows improvement, with the latest inspection free of deficiencies following prior enforcement actions.
Compare Assisted Living around Mesa The information below is reported by the Arizona Department of Health Services, Bureau of Long Term Care Licensing.
Brookdale Springs Mesa
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
Mesa
103
-
31
-
24
DYLAN MORRIS
6
-
Brookdale East Arbor
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
Mesa
72
-
40
-
27
SAMANTHA E BRANSON
4
6
Emerald Groves Assisted Living
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
Mesa
31
A+
10
-
24
JENNIFER L TONNA
2
2
Vista Ranch Assisted Living
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
Mesa (Estate Grove Valencia Est)
10
-
14
-
8
Daniel Cioara
2
-
Maelee Care Home
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
Mesa (Signal Butte Ranch)
5
-
32
-
6
ALEXANDRA L PRUETER
2
3
Emerald Groves Assisted Living Reviews
Share your thoughts and experiences about Emerald Groves Assisted Living. Let’s celebrate the stories that make a difference!
Mary Az
My friend's recent experience with Emerald Groves Central and their promise to her failed miserably. The owners Patrick & Jennifer were told she has ALS (Lou Gehrig's) disease. They terminated her residency because they had to go back on their word that they could take care of her. They said if her health would remain consistent and stable, they could take care of her. REALLY?? ALS is a degenerative disease. As an assisted living provider, they should understand what happens when a person has this disease. ALS is not a consistent and stable disease.I would not recommend this place at all for someone with ALS. I would also recommend that you ask if they know how to handle a choking incident (which started the termination), do they know CPR, or how to feed a person with a disability or on a feeding tube? If they don't know how to take care of someone as their condition declines, then they shouldn't be accepting such patients. What was promised didn't happen and has devastated my friend. It was cruel and caused her more stress than she needed to have in her present condition. THINK TWICE about putting a loved one in Emerald Groves CentralWhat do you like most about living here?
Answer: It was close to most of the family and friends.
Are there enough caregivers to handle the residents' needs, especially during emergencies?
Answer: No
Are the common areas pleasant and comfortable for socializing or relaxing?
Answer: Yes
How would you rate the quality and variety of the meals? (1-5)
Answer: 3
Are special diets handled well?
Answer:
Is the dining schedule flexible enough to meet your preferences?
Answer: Yes
How do you feel about the level of social interaction available with other residents?
Answer:
How was the units offered in this community?
Answer:
Do you feel safe living in this community?
Answer: Yes
How well do you think the community handles emergencies or unexpected events?
Answer:
Are there any hidden fees or unexpected charges?
Answer: Unsure
Would you recommend this community to others looking for senior living options?
Answer: Not for ALS individuals or individuals with Parkinson's or Huntington's diseases.
Is there anything you wish you knew before moving in?
Answer:
My friend's recent experience with Emerald Groves Central and their promise to her failed miserably. The owners Patrick & Jennifer were told she has ALS (Lou Gehrig's) disease. They terminated her residency because they had to go back on their word that they could take care of her. They said if her health would remain consistent and stable, they could take care of her. REALLY?? ALS is a degenerative disease. As an assisted living provider, they should understand what happens when a person has this disease. ALS is not a consistent and stable disease.I would not recommend this place at all for someone with ALS. I would also recommend that you ask if they know how to handle a choking incident (which started the termination), do they know CPR, or how to feed a person with a disability or on a feeding tube? If they don't know how to take care of someone as their condition declines, then they shouldn't be accepting such patients. What was promised didn't happen and has devastated my friend. It was cruel and caused her more stress than she needed to have in her present condition. THINK TWICE about putting a loved one in Emerald Groves CentralWhat do you like most about living here?
Answer: It was close to most of the family and friends.
Are there enough caregivers to handle the residents' needs, especially during emergencies?
Answer: No
Are the common areas pleasant and comfortable for socializing or relaxing?
Answer: Yes
How would you rate the quality and variety of the meals? (1-5)
Answer: 3
Are special diets handled well?
Answer:
Is the dining schedule flexible enough to meet your preferences?
Answer: Yes
How do you feel about the level of social interaction available with other residents?
Answer:
How was the units offered in this community?
Answer:
Do you feel safe living in this community?
Answer: Yes
How well do you think the community handles emergencies or unexpected events?
Answer:
Are there any hidden fees or unexpected charges?
Answer: Unsure
Would you recommend this community to others looking for senior living options?
Answer: Not for ALS individuals or individuals with Parkinson's or Huntington's diseases.
Is there anything you wish you knew before moving in?
Answer:
Places of interest near Emerald Groves Assisted Living
8.2 miles from city center — 5.3 miles to nearest hospital (Banner Baywood Medical Center | Mesa, AZ | Baywood Ave.)
2759 N Val Vista Dr, Mesa, AZ 85213
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