Emerald Groves Assisted Living
Emerald Groves Assisted Living
Emerald Groves, a trusted provider of residential assisted living, is a group of 3 idyllic senior living communities across beautiful Mesa, AZ. All Emerald Groves communities are located within a mile of each other, ensuring the comfort and safety of its residents. Each community delivers compassionate care and assistance tailored to their unique needs and preferences with a team of hardworking and skilled professionals. Emerald Groves Central, the largest of the 3, has 27 bedrooms with some large enough to accommodate couples. Emerald Groves North and South respectively have occupancy for 10 residents each to ensure continuity of care. These spacious homes have been designed to be large enough for compatible friendships while also giving a cozy feel allowing for close observation and prompt follow-up on concerns.
With a wide range of activities conducted, residents experience an active and engaged lifestyle. Moreover, the community ensures that residents enjoy various amenities for their enjoyment and wellness. These include salon services, an outdoor barbecue area, a lab collection, and serene walking paths and gardens. Emerald Groves strives to provide seniors with exceptional dining, serving them with freshly-prepared healthy meals.
What truly makes Emerlad Groves unique is their ability to accomodate to the unique needs and requirements of their residents. As an assisted living community, Emerald Groves is able to go above and beyond by ensuring all caregivers and staff have the skill and expertise to provide care outside of traditional assisted living. This includes servcies like ostomy care, wound management, tube feeding and more that are often found in higher levels of care such as nursing homes. This devotion to catering to the resident’s needs allows residents to age in place and age gracefully without worrying about their next move.
31-bed community Rank #235 / 529Bed count — State benchmarkedThis home is ranked 235th out of 529 homes in Arizona for bed count. Shows this facility's certified or reported bed count compared to other Arizona SNFs. Larger communities may offer more amenities, programs, and on-site services for residents and families.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A moderately sized community that may balance personal attention with shared amenities and social activities.
24 years in operation Rank #56 / 531Years in operation — State benchmarkedThis home is ranked 56th out of 531 homes in Arizona for years in operation. Shows how long this facility has been in operation compared to other Arizona SNFs. Longer operating histories may benefit residents, families, and staff.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A longer operating history, which may indicate experience navigating regulations and delivering ongoing care.
Walk Score: 10 / 100 Rank #679 / 819Walk Score — State benchmarkedThis home is ranked 679th out of 819 homes in Arizona for walk score. Shows how walkable this facility's neighborhood is compared to the average Walk Score across Arizona SNFs. Higher scores benefit residents, families, and staff.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Car-dependent. Most errands require a car, with limited nearby walkable options.
BBB Rating: A+ (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
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About this community
Facility TypeAssisted Living Center
StatusActive
IssuanceJanuary 6, 2009
ExpirationMay 31, 2026
License NumberAL7648C
QualificationHealth Care
Emerald Groves Assisted Living is administrated by Jennifer L Tonna.
OwnerEMERALD GROVES CENTRAL, LLC
Staffing
Key information about the people who lead and staff this community.
ContactMs. Jennifer Tonna, Member
Inspection History
In Arizona, the Department of Health Services, Bureau of Long Term Care Licensing performs regular onsite inspections and investigates complaints for all licensed residential and nursing facilities.
Since 2023 · 3 years of data
1 complaint
4 inspections
Inspection Score
A composite 0–100 score combining this facility's inspections, citations, complaints, and enforcement actions relative to the Arizona state average. The score below shows how many points this facility sits above or below the typical Arizona assisted living residence score (the benchmark); higher is better.
A composite 0–100 score combining this facility's inspections, citations, complaints, and enforcement actions relative to the Arizona state average. The score below shows how many points this facility sits above or below the typical Arizona assisted living residence score (the benchmark); higher is better.
7 points above the Arizona average for assisted living residences (82/100)
Inspection score: 89 out of 100. Letter grade B+. 7 points above the Arizona average for assisted living residences (82/100)
Inspection Scorecard
This scorecard compares key inspection, citation, and complaint metrics at this facility against the Arizona state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Since 2023 vs. Arizona state average
Overall vs. AZ average
1 Worse
Metrics worse than Arizona average:
• Enforcement actions (11% above) 3 Better Metrics better than Arizona average:
• Total inspections (20% below)
• Total complaints (83% below)
• Complaints per year (85% below)
• Enforcement actions (11% above) 3 Better Metrics better than Arizona average:
• Total inspections (20% below)
• Total complaints (83% below)
• Complaints per year (85% below)
Latest Inspection
January 9, 2025
Compliance (Annual)
No deficiencies
Deficiencies
| This Facility | AZ Average | vs. AZ Avg |
|---|---|---|---|
|
Enforcement actions
Formal penalties or interventions imposed by Arizona regulators — directed plans of correction, civil monetary penalties, denial of payment, or appointment of temporary management.
| 1 | 0.9 | This facility has 11% more enforcement actions than a typical Arizona assisted living residence (1 vs. AZ avg 0.9).↑ 11% worse |
Inspections
| This Facility | AZ Average | vs. AZ Avg |
|---|---|---|---|
|
Total inspections
Combined count of all routine and focused inspections. Excludes complaint investigations.
| 4 | 5 | This facility has 20% fewer total inspections than a typical Arizona assisted living residence (4 vs. AZ avg 5).↓ 20% better |
Complaints & Investigations
| This Facility | AZ Average | vs. AZ Avg |
|---|---|---|---|
|
Total complaints
Formal expressions of concern made by residents, families, or staff.
| 1 | 6 | This facility has 83% fewer total complaints than a typical Arizona assisted living residence (1 vs. AZ avg 6).↓ 83% better Rank #174 / 500 Total complaints — State benchmarked This home is ranked 174th out of 500 homes in Arizona. Shows this facility's complaint-related visits compared to the Arizona average among 500 comparable communities in the ranking pool. |
|
Complaints per year
Average complaints per year since 2023.
| 0.3 | 2 | This facility has 85% fewer complaints per year than a typical Arizona assisted living residence (0.3 vs. AZ avg 2).↓ 85% better |
Inspection Reports Summary
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
- The January 9, 2025 inspection found no deficiencies during the on-site compliance review.
- August 2023 enforcement actions included a $500 fine for hiring an uncertified caregiver and failing to maintain sufficient qualified staff.
- July 17, 2023 complaint investigation cited two deficiencies for caregiver training documentation and staffing qualifications.
Emerald Groves Assisted Living Reviews
Mary Az
My friend's recent experience with Emerald Groves Central and their promise to her failed miserably. The owners Patrick & Jennifer were told she has ALS (Lou Gehrig's) disease. They terminated her residency because they had to go back on their word that they could take care of her. They said if her health would remain consistent and stable, they could take care of her. REALLY?? ALS is a degenerative disease. As an assisted living provider, they should understand what happens when a person has this disease. ALS is not a consistent and stable disease.I would not recommend this place at all for someone with ALS. I would also recommend that you ask if they know how to handle a choking incident (which started the termination), do they know CPR, or how to feed a person with a disability or on a feeding tube? If they don't know how to take care of someone as their condition declines, then they shouldn't be accepting such patients. What was promised didn't happen and has devastated my friend. It was cruel and caused her more stress than she needed to have in her present condition. THINK TWICE about putting a loved one in Emerald Groves CentralWhat do you like most about living here?
Answer: It was close to most of the family and friends.
Are there enough caregivers to handle the residents' needs, especially during emergencies?
Answer: No
Are the common areas pleasant and comfortable for socializing or relaxing?
Answer: Yes
How would you rate the quality and variety of the meals? (1-5)
Answer: 3
Are special diets handled well?
Answer:
Is the dining schedule flexible enough to meet your preferences?
Answer: Yes
How do you feel about the level of social interaction available with other residents?
Answer:
How was the units offered in this community?
Answer:
Do you feel safe living in this community?
Answer: Yes
How well do you think the community handles emergencies or unexpected events?
Answer:
Are there any hidden fees or unexpected charges?
Answer: Unsure
Would you recommend this community to others looking for senior living options?
Answer: Not for ALS individuals or individuals with Parkinson's or Huntington's diseases.
Is there anything you wish you knew before moving in?
Answer:
My friend's recent experience with Emerald Groves Central and their promise to her failed miserably. The owners Patrick & Jennifer were told she has ALS (Lou Gehrig's) disease. They terminated her residency because they had to go back on their word that they could take care of her. They said if her health would remain consistent and stable, they could take care of her. REALLY?? ALS is a degenerative disease. As an assisted living provider, they should understand what happens when a person has this disease. ALS is not a consistent and stable disease.I would not recommend this place at all for someone with ALS. I would also recommend that you ask if they know how to handle a choking incident (which started the termination), do they know CPR, or how to feed a person with a disability or on a feeding tube? If they don't know how to take care of someone as their condition declines, then they shouldn't be accepting such patients. What was promised didn't happen and has devastated my friend. It was cruel and caused her more stress than she needed to have in her present condition. THINK TWICE about putting a loved one in Emerald Groves CentralWhat do you like most about living here?
Answer: It was close to most of the family and friends.
Are there enough caregivers to handle the residents' needs, especially during emergencies?
Answer: No
Are the common areas pleasant and comfortable for socializing or relaxing?
Answer: Yes
How would you rate the quality and variety of the meals? (1-5)
Answer: 3
Are special diets handled well?
Answer:
Is the dining schedule flexible enough to meet your preferences?
Answer: Yes
How do you feel about the level of social interaction available with other residents?
Answer:
How was the units offered in this community?
Answer:
Do you feel safe living in this community?
Answer: Yes
How well do you think the community handles emergencies or unexpected events?
Answer:
Are there any hidden fees or unexpected charges?
Answer: Unsure
Would you recommend this community to others looking for senior living options?
Answer: Not for ALS individuals or individuals with Parkinson's or Huntington's diseases.
Is there anything you wish you knew before moving in?
Answer:
Places of interest near Emerald Groves Assisted Living
8.2 miles from city center
Estimated distance in miles from Mesa's city center to Emerald Groves Assisted Living's address, calculated via Google Maps.
— 5.3 miles to nearest hospital (Banner Baywood Medical Center | Mesa, AZ | Baywood Ave.)
Calculate Travel Distance to Emerald Groves Assisted Living
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Financial Assistance for
Assisted Living in Arizona
Emerald Groves Assisted Living is located in Mesa, Arizona.
Here are the financial assistance programs available to residents in Arizona.
Compare Assisted Living around Mesa
The information below is reported by the Arizona Department of Health Services, Bureau of Long Term Care Licensing.
Filter by care type
| ACOYA Mesa by Cogir |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Mesa (Encanto Neighborhood) | 188
Facility
188
AZ AVG
55
Rank
#23 / 529 | Yes |
41
Facility
41
AZ AVG
37
Rank
#354 / 819 | Studio / 1 Bed / 2 Bed | 3
Facility
3
AZ AVG
11
Rank
#415 / 531 | - | Janette Hansen | 5 | 3
Facility
3
AZ AVG
6
Rank
#319 / 500 | 0
Facility
0
AZ AVG
9
Rank
#326 / 500 | 0.0
Facility
0.0
AZ AVG
1.8
Rank
#283 / 500 |
| Sky Vista |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Mesa (South Crismon Road) | 121
Facility
121
AZ AVG
55
Rank
#84 / 529 | Yes |
39
Facility
39
AZ AVG
37
Rank
#378 / 819 | - | 4
Facility
4
AZ AVG
11
Rank
#382 / 531 | - | Michael A Calderon | 7 | 6
Facility
6
AZ AVG
6
Rank
#397 / 500 | 0
Facility
0
AZ AVG
9
Rank
#409 / 500 | 0.0
Facility
0.0
AZ AVG
1.8
Rank
#346 / 500 |
| Brookdale Springs Mesa |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Mesa (East Broadway Road) | 103
Facility
103
AZ AVG
55
Rank
#130 / 529 | Yes |
31
Facility
31
AZ AVG
37
Rank
#460 / 819 | - | 24
Facility
24
AZ AVG
11
Rank
#56 / 531 | - | Kenneth Green | 8 | 4
Facility
4
AZ AVG
6
Rank
#350 / 500 | 0
Facility
0
AZ AVG
9
Rank
#1 / 500 | 0.0
Facility
0.0
AZ AVG
1.8
Rank
#1 / 500 |
| Brookdale East Arbor |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Mesa (East Arbor Avenue) | 72
Facility
72
AZ AVG
55
Rank
#176 / 529 | Yes |
40
Facility
40
AZ AVG
37
Rank
#362 / 819 | - | 27
Facility
27
AZ AVG
11
Rank
#37 / 531 | - | Samantha E Branson | 5 | 2
Facility
2
AZ AVG
6
Rank
#267 / 500 | 6
Facility
6
AZ AVG
9
Rank
#253 / 500 | 1.2
Facility
1.2
AZ AVG
1.8
Rank
#221 / 500 |
| Emerald Groves Assisted Living |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Mesa (North Val Vista Drive) | 31
Facility
31
AZ AVG
55
Rank
#235 / 529 | No |
10
Facility
10
AZ AVG
37
Rank
#679 / 819 | - | 24
Facility
24
AZ AVG
11
Rank
#56 / 531 | A+ | Jennifer L Tonna | 4 | 1
Facility
1
AZ AVG
6
Rank
#174 / 500 | 0
Facility
0
AZ AVG
9
Rank
#148 / 500 | 0.0
Facility
0.0
AZ AVG
1.8
Rank
#134 / 500 |
Frequently Asked Questions about Emerald Groves Assisted Living
What neighborhood is Emerald Groves Assisted Living in?
Emerald Groves Assisted Living is in the North Val Vista Drive neighborhood of Mesa.
Who is the owner of Emerald Groves Assisted Living?
The legal owner and operator of Emerald Groves Assisted Living is Emerald Groves Central, Llc.
Is Emerald Groves Assisted Living in a walkable area?
Emerald Groves Assisted Living has a walk score of 10. Car-dependent. Most errands require a car, with limited nearby walkable options.
What is the license number of Emerald Groves Assisted Living?
According to AZ state health department records, Emerald Groves Assisted Living's license number is AL7648C.
When does Emerald Groves Assisted Living's license expire?
According to AZ state health department records, Emerald Groves Assisted Living's license expires on May 31, 2026.
Who is the administrator of Emerald Groves Assisted Living?
Jennifer L Tonna is the administrator of Emerald Groves Assisted Living.
How many beds does Emerald Groves Assisted Living have?
Emerald Groves Assisted Living has 31 beds.
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