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Emerald Groves Assisted Living
Assisted Living & Residential Care · Mesa, AZ
Elegant interior lobby of an assisted living facility Entrance of Emerald Groves Assisted Living surrounded by trees Exterior view of the facility entrance with landscaped grounds Entrance with wooden doors and seating area Exterior view of Emerald Groves Assisted Living building and lawn Bright and welcoming lobby area with comfortable seating Pathway leading to a tranquil garden area Outdoor seating area with chairs and greenery Cozy interior common area with a fireplace and seating Outdoor patio with tables and seating Spacious interior area with a large kitchen and dining space Warm interior kitchen area with cabinets and countertops

Emerald Groves Assisted Living

Assisted Living & Residential Care · Mesa, AZ
2759 N Val Vista Dr, Mesa, AZ 85213 View map
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Overview of Emerald Groves Assisted Living

Emerald Groves Assisted Living offers assisted living and Residential Care in Mesa, AZ. Assisted living includes help with daily tasks while allowing a resident to keep a personal living space, while the Residential Care option provides a non-medical residential setting for someone who needs that level of support.

With 31 beds, Emerald Groves is a smaller community where staff and residents may get to know each other. It is a good fit for someone who prefers a smaller setting, and Jennifer L Tonna serves as the administrator.

Facility Direct Line (480) 325-4555
By The Numbers

Community insights.

Bed count Info A smaller, more intimate setting that may offer a quieter environment and closer staff-resident interactions. 31 Rank #164 / 448Bed count — State benchmarkedThis assisted living community is ranked 164th out of 448 assisted living communities we track in Arizona for bed count. Shows this facility's certified or reported bed count compared to other Arizona facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Communities with the same value for a metric share the same rank. Rankings compare like with like: every assisted living community we track in Arizona that reports data for that category. Assisted living communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.

Smaller home · May offer a more intimate, personalized care environment.

Years of operating Info A longer operating history, which may indicate experience navigating regulations and delivering ongoing care. This is the number of years in operation under current management. Rank #41 / 450Years in operation — State benchmarkedThis assisted living community is ranked 41st out of 450 assisted living communities we track in Arizona for years in operation. Shows how long this facility has been in operation compared to other Arizona facilities. Longer operating histories may benefit residents, families, and staff.Communities with the same value for a metric share the same rank. Rankings compare like with like: every assisted living community we track in Arizona that reports data for that category. Assisted living communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
25 years
Walk Score Info Car-dependent. Most errands require a car, with limited nearby walkable options. Rank #447 / 534Walk Score — State benchmarkedThis assisted living community is ranked 447th out of 534 assisted living communities we track in Arizona for walk score. Shows how walkable this facility's neighborhood is compared to the average walk score across Arizona facilities. Higher scores benefit residents, families, and staff.Communities with the same value for a metric share the same rank. Rankings compare like with like: every assisted living community we track in Arizona that reports data for that category. Assisted living communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
10 / 100
BBB Rating Info An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
A+ Not Accredited
How BBB ratings work

About this community

License Details

Facility TypeAssisted Living Center
IssuanceJanuary 6, 2009
License NumberAL7648C
QualificationHealth Care

Ownership & Operating Entity

Emerald Groves Assisted Living is administered by Jennifer L Tonna.

OwnerEmerald Groves Central, LLC

Additional Policies & Features

Pets not allowed

Contact Emerald Groves Assisted Living

Inspection History

In Arizona, the Department of Health Services, Bureau of Long Term Care Licensing performs regular onsite inspections and investigates complaints for all licensed residential and nursing facilities.

Inspection Scorecard Info This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the Arizona state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Overall vs. AZ average 1 Worse Metrics worse than Arizona average:
• Enforcement actions (11% above) 4 Better Metrics better than Arizona average:
• Total deficiencies (42% below)
• Deficiencies per inspection (25% below)
• Total complaints (83% below)
• Complaints per year (85% below)

Deficiencies Info Deficiencies are formal regulatory issues recorded during state inspections.

This FacilityAZ Averagevs. AZ Avg
Total deficiencies Info Formal regulatory issues recorded by inspectors across all inspection types. 712 This facility has 42% fewer total deficiencies than a typical Arizona assisted living residence (7 vs. AZ avg 12).↓ 42% better Rank #228 / 432 Total deficiencies — State benchmarked This assisted living community is ranked 228th out of 432 assisted living communities we track in Arizona for deficiencies. Shows this facility's deficiencies compared to the Arizona average among the 432 assisted living communities in the ranking pool. Communities with the same value for a metric share the same rank. Rankings compare like with like: every assisted living community we track in Arizona that reports data for that category. Assisted living communities without available data are excluded, so the pool size varies from metric to metric.
Deficiencies per inspection Info Average deficiencies per inspection. 1.82.41 This facility has 25% fewer deficiencies per inspection than a typical Arizona assisted living residence (1.8 vs. AZ avg 2.41).↓ 25% better Rank #214 / 432 Deficiencies per inspection — State benchmarked This assisted living community is ranked 214th out of 432 assisted living communities we track in Arizona for deficiencies per inspection. Shows this facility's deficiencies per inspection compared to the Arizona average among the 432 assisted living communities in the ranking pool. Communities with the same value for a metric share the same rank. Rankings compare like with like: every assisted living community we track in Arizona that reports data for that category. Assisted living communities without available data are excluded, so the pool size varies from metric to metric.
Enforcement actions Info Formal penalties or interventions imposed by Arizona regulators — directed plans of correction, civil monetary penalties, denial of payment, or appointment of temporary management. 10.9 This facility has 11% more enforcement actions than a typical Arizona assisted living residence (1 vs. AZ avg 0.9).↑ 11% worse

Inspections Info State inspections evaluate whether the facility meets health and safety standards.

This FacilityAZ Averagevs. AZ Avg
Total inspections Info Combined count of all inspections conducted at this facility. 45 This facility has had 20% fewer total inspections than the Arizona average (4 vs. AZ avg 5). More inspections can mean more regulatory scrutiny rather than worse care.↓ 20% fewer

Complaints & Investigations Info Complaints are formal concerns filed by residents, families, or staff. Investigations are on-site follow-ups.

This FacilityAZ Averagevs. AZ Avg
Total complaints Info Formal expressions of concern made by residents, families, or staff. 16 This facility has 83% fewer total complaints than a typical Arizona assisted living residence (1 vs. AZ avg 6).↓ 83% better Rank #167 / 435 Total complaints — State benchmarked This assisted living community is ranked 167th out of 435 assisted living communities we track in Arizona for complaint-related visits. Shows this facility's complaint-related visits compared to the Arizona average among the 435 assisted living communities in the ranking pool. Communities with the same value for a metric share the same rank. Rankings compare like with like: every assisted living community we track in Arizona that reports data for that category. Assisted living communities without available data are excluded, so the pool size varies from metric to metric.
Complaints per year Info Average complaints per year since 2023. 0.32 This facility has 85% fewer complaints per year than a typical Arizona assisted living residence (0.3 vs. AZ avg 2).↓ 85% better
Show Inspection Reports
Reviews (1)

Emerald Groves Assisted Living Reviews

Mary Az
My friend's recent experience with Emerald Groves Central and their promise to her failed miserably. The owners Patrick & Jennifer were told she has ALS (Lou Gehrig's) disease. They terminated her residency because they had to go back on their word that they could take care of her. They said if her health would remain consistent and stable, they could take care of her. REALLY?? ALS is a degenerative disease. As an assisted living provider, they should understand what happens when a person has this disease. ALS is not a consistent and stable disease. I would not recommend this place at all for someone with ALS. I would also recommend that you ask if they know how to handle a choking incident (which started the termination), do they know CPR, or how to feed a person with a disability or on a feeding tube? If they don't know how to take care of someone as their condition declines, then they shouldn't be accepting such patients. What was promised didn't happen and has devastated my friend. It was cruel and caused her more stress than she needed to have in her present condition. THINK TWICE about putting a loved one in Emerald Groves Central

Rating Their Experiences

What do you like most about living here?

It was close to most of the family and friends.

Are there enough caregivers to handle the residents' needs, especially during emergencies?

No

Are the common areas pleasant and comfortable for socializing or relaxing?

Yes

How do you feel about the level of social interaction available with other residents?

How was the units offered in this community?

Do you feel safe living in this community?

Yes

How well do you think the community handles emergencies or unexpected events?

How would you rate the quality and variety of the meals? (1-5)

3

Are special diets handled well?

Is the dining schedule flexible enough to meet your preferences?

Yes

Are there any hidden fees or unexpected charges?

Unsure

Would you recommend this community to others looking for senior living options?

Not for ALS individuals or individuals with Parkinson's or Huntington's diseases.

Is there anything you wish you knew before moving in?

Places of interest near Emerald Groves Assisted Living

Address 5.7 miles from city center Info Estimated distance in miles from Mesa's city center to Emerald Groves Assisted Living's address, calculated via Google Maps. — 5.3 miles to nearest hospital (Banner Baywood Medical Center | Mesa, AZ | Baywood Ave.)

Calculate Travel Distance to Emerald Groves Assisted Living

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Compare Assisted Living around Mesa

Info below is compiled from the AZ Dept. of Health Services (ADHS), senior community websites & trusted data sources such as Walk Score & BBB.

Communities are listed from highest-ranked to lowest-ranked based on our methodology.

Care Types in This Table AL (Assisted Living): Housing with help for daily activities like bathing, dressing, and medication, without 24-hour skilled nursing. NH (Nursing Home): 24/7 skilled nursing care for residents with complex, ongoing medical needs. MC (Memory Care): Secured, specialized care for people living with Alzheimer's or dementia. RC (Respite Care): Short-term temporary care that gives family caregivers a break. RESC (Residential Care): Personal care and daily-living support in a smaller, more intimate residential setting. IL (Independent Living): Community living with dining, activities, and transportation for active seniors who need little personal care. HOS (Hospice Care): Comfort-focused care for those with a terminal illness, prioritizing quality of life over treatment. PC (Palliative Care): Comfort-focused care for serious illness at any stage, including alongside curative treatment. CCRC (Continuing Care Retirement Community): A campus with multiple care levels so residents can age in place without moving.
City and state of the facility. Used for mapping and state-average comparisons.
Licensed bed capacity (maximum allowed). Not the same as how many beds are currently filled.
Indicates whether residents are allowed to have pets in the facility.
Third-party neighborhood walkability score (0–100). Convenience/context metric, not a healthcare quality measure.
Description of bed or unit types offered (e.g. assisted living, memory care), as reported in state or facility disclosures.
Number of years the company has been in operation.
Better Business Bureau grade for the operating company. Reflects complaint handling and business practices, not clinical care quality.
A named contact for the facility. Hover the name to see their role — Administrator (state administrator of record or facility-provided administrator), Nursing Director, Medical Director, or Staff. The most authoritative available is shown.
Count of regulatory inspections in the reporting window. Higher volume can reflect more oversight visits, complaint-driven surveys, or routine licensure cycles.
Regulatory visits tied to complaints or allegations in the state file—not the same as every routine survey.
Total count of deficiencies (cited regulatory issues) recorded in the selected reporting period. Read alongside inspection counts for context.
The average number of deficiencies this facility receives each time it's inspected, calculated as total deficiencies ÷ total inspections. A lower number suggests more consistent compliance with safety and care standards.
Grand Court of Mesa
AL
IL
MC
RC
Mesa (Hohokam Highlands)
140
Facility 140
AZ AVG 47
Rank #36 / 448
Yes
63
Facility 63
AZ AVG 35
Rank #58 / 534
Private, 1 Bed / 2 Bed Rooms
41
Facility 41
AZ AVG 11
Rank #10 / 450
A+Cheyenne Hull13
11
Facility 11
AZ AVG 6
Rank #412 / 435
0
Facility 0
AZ AVG 9
Rank #1 / 432
0.0
Facility 0.0
AZ AVG 1.8
Rank #1 / 432
Brookdale East Arbor
AL
Mesa
72
Facility 72
AZ AVG 47
Rank #126 / 448
Yes
40
Facility 40
AZ AVG 35
Rank #214 / 534
Suite
30
Facility 30
AZ AVG 11
Rank #21 / 450
A+Samantha E Branson5
2
Facility 2
AZ AVG 6
Rank #250 / 435
6
Facility 6
AZ AVG 9
Rank #205 / 432
1.2
Facility 1.2
AZ AVG 1.8
Rank #179 / 432
Fellowship Square-Mesa
AL
CCRC
IL
MC
Mesa
59
Facility 59
AZ AVG 47
Rank #143 / 448
No
56
Facility 56
AZ AVG 35
Rank #101 / 534
1 Bed / 2 Bed
46
Facility 46
AZ AVG 11
Rank #6 / 450
A+Jon S Williams4
1
Facility 1
AZ AVG 6
Rank #167 / 435
0
Facility 0
AZ AVG 9
Rank #1 / 432
0.0
Facility 0.0
AZ AVG 1.8
Rank #1 / 432
Emerald Groves Assisted Living
AL
RESC
Mesa
31
Facility 31
AZ AVG 47
Rank #164 / 448
No
10
Facility 10
AZ AVG 35
Rank #447 / 534
-
25
Facility 25
AZ AVG 11
Rank #41 / 450
A+Jennifer L Tonna4
1
Facility 1
AZ AVG 6
Rank #167 / 435
7
Facility 7
AZ AVG 9
Rank #228 / 432
1.8
Facility 1.8
AZ AVG 1.8
Rank #214 / 432
Red Mountain Reflections
AL
HOS
MC
NH
PC
RC
Mesa
10
Facility 10
AZ AVG 47
Rank #170 / 448
No
8
Facility 8
AZ AVG 35
Rank #476 / 534
Private Rooms
31
Facility 31
AZ AVG 11
Rank #19 / 450
B-Anthony Zerilli2
1
Facility 1
AZ AVG 6
Rank #167 / 435
3
Facility 3
AZ AVG 9
Rank #138 / 432
1.5
Facility 1.5
AZ AVG 1.8
Rank #197 / 432

Rank badges are statewide and care-type specific: each assisted living community is ranked against every other AZ assisted living community we track that reports that metric, not just the 5 on this page. See how we rank facilities

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Financial Assistance for
Assisted Living in Arizona

Emerald Groves Assisted Living is located in Mesa, Arizona.
Here are the financial assistance programs available to residents in Arizona.

Get Financial aid guidance

Arizona Long Term Care System

ALTCS

Age 65+ or disabled
General Arizona resident, Medicaid-eligible, nursing home-level care need.
Income Limits (2025) ~$2,829/month 300% FBR, individual
Asset Limits $2,000 (individual), $3,000 (couple).
AZ

Covers tribal members; rural outreach.

Benefits
In-home care (6-8 hours/day) Assisted living Nursing home care Medical services Transportation (10 trips/month)

Non-Medical Home and Community Based Services

AZ DES Non-Medical HCBS

Age 60+
General Arizona resident, at risk of institutionalization.
Income Limits ~$2,000/month individual, varies
Asset Limits $10,000 individual
AZ

Limited funding; waitlists common.

Benefits
Homemaker services (3-5 hours/week) Respite care (up to 10 days/year) Adult day care (~$60/day)

Weatherization Assistance Program (WAP)

AZ WAP

Age 60+ priority
General Arizona resident, own/rent home, low-income.
Income Limits (2025) ~$2,510/month 200% of poverty level, individual
Asset Limits Not applicable; income-focused.
AZ

High demand in rural desert areas; limited annual funds.

Benefits
Insulation Weather stripping HVAC repairs (avg. $500-$1,000/year savings)

Section 202 Supportive Housing for the Elderly

AZ Section 202

Age 62+
General Arizona resident, very low income, able to live independently with support.
Income Limits (2025) ~$1,645/month 50% of area median income, individual, varies by county
Asset Limits $10,000 individual, excludes home if owned
AZ

Limited units; high demand in metro areas like Phoenix.

Benefits
Subsidized rent (30% of income, e.g., $300-$500/month) On-site services (housekeeping, transportation, ~$200/month value)

Arizona CARES Program

AZ CARES

Age —
General Caregivers of Arizona residents 60+ needing help with 3+ daily activities; no caregiver age limit.
Income Limits No strict limit; cost-sharing above ~$2,500/month threshold.
Asset Limits Not applicable; need-based.
AZ

Focus on rural access; complements ALTCS respite.

Benefits
Respite care (up to 10 days/year) Counseling (4-6 sessions/year) Training (2-3 workshops/year) Supplies (~$200/year)

AZ DES Non-Medical Home and Community Based Services (HCBS)

AZ DES Non-Medical HCBS

Age 60+ or disabled
General Arizona resident, need assistance with daily activities, not eligible for Medicaid/ALTCS.
Income Limits Above Medicaid threshold but low-income ~$1,500-$2,500/month, varies by region
Asset Limits Not specified; income-driven eligibility.
AZ

Targets those ineligible for ALTCS; prioritizes rural and tribal areas.

Benefits
Homemaker services (3-5 hours/week) Personal care (limited hours) Respite care (up to 10 days/year) Transportation (~5 trips/month)

Frequently Asked Questions about Emerald Groves Assisted Living

Who is the owner of Emerald Groves Assisted Living?

Emerald Groves Assisted Living is legally operated by Emerald Groves Central, LLC, and administered by Jennifer L Tonna.

Is Emerald Groves Assisted Living in a walkable area?

Emerald Groves Assisted Living has a walk score of 10. Car-dependent. Most errands require a car, with limited nearby walkable options.

What is the license number of Emerald Groves Assisted Living?

According to AZ state health department records, Emerald Groves Assisted Living's license number is AL7648C.

How long has Emerald Groves Assisted Living been in business?

Emerald Groves Assisted Living has been operating for approximately 25 years, based on available licensing and registration records.

Are pets allowed at Emerald Groves Assisted Living?

No, Emerald Groves Assisted Living has a no-pet policy.

Who is the administrator of Emerald Groves Assisted Living?

Jennifer L Tonna is the administrator of Emerald Groves Assisted Living.

How many beds does Emerald Groves Assisted Living have?

Emerald Groves Assisted Living has 31 beds.

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