Mostly long-term care residents
Most residents stay for extended periods and receive ongoing daily care.
Most new residents arrive under Medicaid (73% of admissions), and a typical Medicaid stay runs around 1 years.
A community with unparalleled care for memory care, assisted living, skilled nursing, and rehabilitative care, Immanuel Campus of Care is delivered with integrity and respect for its seniors. The resident-focused community focuses on conducting results-driven programs with cutting-edge technologies that specifically cater to the varying needs of the residents. For over 25 years, the retirement home has been committed to providing seniors with a safe and comfortable environment for a transformative experience.
Immanuel’s nursing home care services include pain management, diabetes management, restorative nursing, wound care, and a team of 24/7 nurses. Assisted living and memory care services include ADLS, medication management, stimulating activities, and enriching programs.
Standout metric: Certified nursing assistant is +57% above Arizona average
3 of 6 metrics below Arizona average
98.7% of staff hours were worked by the facility's own employees
Arizona average: 94.4% · Contractors this quarter: Respiratory Therapy Technician (2), Qualified Social Worker (2), Physical Therapy Assistant (2), Physical Therapy Aide (1), Medical Director (1), Speech Language Pathologist (1), Other Physician (1)
Why it matters: employees work here week after week and get to know each resident's routines and needs. Agency contractors often rotate between facilities, so a higher employee share usually means more consistent care.
High-capacity home · May provide extensive amenities, services and programs.
Based on 168 residents and 228 beds. Source: state inspection report (Mar 2026)
Immanuel Campus of Care is legally operated by Immanuel Campus Of Care, and administered by Susan Mccarthy-Robinson.
This profile shows two inspection records, and their totals often differ. Inspection History and the Inspection Scorecard below are state data — the figures the state publishes and the state inspection reports we hold on file — covering the entire facility. CMS Health Inspection History covers only this home's Medicare and Medicaid-certified nursing beds, from federal certification surveys.
In Arizona, the Department of Health Services, Bureau of Long Term Care Licensing performs regular onsite inspections and investigates complaints for all licensed residential and nursing facilities.
The figures below cover inspections recorded between June 12, 2023 and May 16, 2026.
Deficiencies
| This Facility | AZ Average | vs. AZ Avg |
|---|---|---|---|
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Total deficiencies
| 69 | 10.0 | This facility has 590% more total deficiencies than a typical Arizona nursing home (69 vs. AZ avg 10).↑ 590% worse |
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Deficiencies per inspection
| 1.4 | 2.4 | This facility has 42% fewer deficiencies per inspection than a typical Arizona nursing home (1.4 vs. AZ avg 2.4).↓ 42% better |
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Enforcement actions
| 2 | 0.9 | This facility has 122% more enforcement actions than a typical Arizona nursing home (2 vs. AZ avg 0.9).↑ 122% worse |
Inspections
| This Facility | AZ Average | vs. AZ Avg |
|---|---|---|---|
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Total inspections
| 51 | 5.0 | This facility has had 920% more total inspections than the Arizona average (51 vs. AZ avg 5). More inspections can mean more regulatory scrutiny rather than worse care.↑ 920% more |
Federal inspection data published by CMS, covering this home's Medicare and/or Medicaid-certified skilled-nursing/nursing beds only.
Latest inspection: May 22, 2026 · 4 citations, all corrected
Most cited category: Abuse, Neglect & Exploitation, 14 of 33 citations · 6 categories in total
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
10 of 33 citations resulted from standard inspections; 22 of 33 resulted from complaint investigations; and 1 of 33 came from combined inspections (standard and complaint).
Includes all CMS health inspection records for this property, which could include management/ownership changes.
Data sourced from CMS Health Deficiencies reports, which cover the Medicare and/or Medicaid-certified skilled-nursing and nursing beds and no other part of the community. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database (Data as of Aug 2026)
Penalties imposed by CMS in the past 3 years.
2 penalties in the past 3 years
Multiple penalties were reported in the last 3 years.
Last updated: Aug 2026
How residents at this home fare on health outcomes and preventive care, compared with the Arizona average.
10 long-stay measures: 4 better, 5 worse, 1 near AZ average
3 short-stay measures: 2 near AZ average, 1 without a benchmark
People who live at the home · 10 measures
Rehab and recovery after a hospital stay · 3 measures
Arrows show whether a figure is above or below the average. Green is better for residents, red is worse, and yellow means within 5% of the average. The line on each bar marks the average.
Quality measures are calculated by CMS from Minimum Data Set (MDS) resident assessments and Medicare claims.
1% of new residents, usually for short-term rehab.
26% of new residents, often for short stays.
73% of new residents, often for long-term daily care.
Source: CMS Long-Term Care Facility Characteristics (Data as of Jun 2026)
Residents meet regularly to discuss policies, care quality, and activities
Part of a Continuing Care Retirement Community offering multiple care levels
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Historical financial and operational data for Immanuel Campus of Care from 2011–2024, based on CMS SNF Cost Reports. Includes all financial data for this property, which could include management/ownership changes.
Key figures below are for fiscal year ending in 12/2024.
Based on CMS SNF Cost Report for fiscal year ending in 12/2024.
Most residents stay for extended periods and receive ongoing daily care.
Most new residents arrive under Medicaid (73% of admissions), and a typical Medicaid stay runs around 1 years.
Coverage residents most often arrive under.
Coverage residents most often leave under.
2.5 miles from city center
Estimated distance in miles from Peoria's city center to Immanuel Campus of Care's address, calculated via Google Maps.
— 5.53 miles to nearest hospital (Banner Thunderbird Medical Center)
Add your location
Info below is compiled from CMS reports & the AZ Dept. of Health Services (ADHS), senior community websites & trusted data sources such as Walk Score & BBB.
Communities are listed from highest-ranked to lowest-ranked based on our methodology.
The facility name. Click to view the full profile page on Assisted Living Magazine, including photos, services, and contact info.
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CMS (Centers for Medicare & Medicaid Services, the federal agency that regulates nursing homes) Overall 5-star rating — a composite of Health Inspection, Staffing, and Quality Measures scores. 5 stars = top 10% nationally. 1 star = bottom 10%. The single most important number to start with when comparing facilities.
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Care Types in This Table
AL (Assisted Living):
Housing with help for daily activities like bathing, dressing, and medication, without 24-hour skilled nursing.
NH (Nursing Home):
24/7 skilled nursing care for residents with complex, ongoing medical needs.
SNF (Skilled Nursing Facility):
Round-the-clock nursing care, often for recovery after surgery, injury, or illness.
MC (Memory Care):
Secured, specialized care for people living with Alzheimer's or dementia.
IL (Independent Living):
Community living with dining, activities, and transportation for active seniors who need little personal care.
HOS (Hospice Care):
Comfort-focused care for those with a terminal illness, prioritizing quality of life over treatment.
CCRC (Continuing Care Retirement Community):
A campus with multiple care levels so residents can age in place without moving.
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Neighborhood or city area where the facility is located. Proximity to family, hospitals, and green space matters for both quality of life and ease of visitation. Consider drive time and transit access when evaluating location.
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Licensed bed capacity. Larger facilities (300+ beds) often have more specialized programs but can feel institutional. Smaller homes (under 150 beds) tend to deliver more personalized care. Compare with Avg Res/Day to understand how full the facility typically runs.
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Percentage of licensed beds filled on an average day. Color indicates financial health: green (90%+) = operationally strong, typically profitable. Amber (80–89%) = stable but leaving revenue on the table. Orange (70–79%) = financial strain likely, may struggle with fixed costs. Red (<70%) = significant distress, closure or ownership change risk increases sharply.
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This facility's occupancy rate compared to the statewide average for similar facilities. A positive number means above-average demand. Facilities running 5%+ above the state average are typically the most sought-after in their market — a strong proxy for reputation.
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CMS-adjusted total nurse hours per resident per day (RN + LPN + CNA combined). The national average is approximately 3.5 hrs. Higher is better — more direct care time per resident. Below 3.0 is a red flag. CMS weights RN hours more heavily because RNs handle complex clinical decisions that CNAs cannot.
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CMS Health Inspection star rating (1–5 stars), based on the 3 most recent annual state surveys plus any complaint investigations. This is the hardest rating to manipulate — it reflects real surveyor findings on-site. 5 stars = fewest deficiencies found. 1 star = most. It carries the heaviest weight in the Overall CMS rating.
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CMS Staffing star rating (1–5 stars), based on daily nurse staffing hours submitted to CMS via verified payroll data. Compares RN, LPN, and CNA coverage relative to resident acuity level. 5 stars = well above expected staffing. Weekend staffing is evaluated separately, as that's where many facilities quietly reduce coverage.
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CMS Quality Measures star rating (1–5 stars), based on 15 clinical outcome metrics including fall rates, pressure ulcers, antipsychotic drug use, and hospital readmissions. Captures actual resident health outcomes, not just compliance. High QM combined with low Health Inspection scores can indicate a facility with strong care but weak documentation practices.
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Registered Nurse hours per resident/day compared to the statewide average. RNs are the highest-skilled nursing staff — they assess residents, manage medications, and respond to emergencies. A value of +50% means RN coverage is 50% above the state norm. Negative values are a concern for residents with complex or acute medical needs.
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Total nursing staff hours (RN + LPN + CNA combined) per resident/day vs. the statewide average. A broader measure than RN vs State — it captures the entire care team. A facility can have high total staffing but low RN hours, meaning more aides and fewer nurses. Read both columns together for the full picture.
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Total dollar amount of federal monetary fines (civil money penalties) issued by CMS in the past 3 years. Fines are only levied for serious violations — typically actual harm to residents, repeated uncorrected deficiencies, or systemic non-compliance. Even a single fine is noteworthy. Multiple fines strongly suggest a pattern, not isolated incidents.
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Total health deficiency citations from the most recent standard inspection cycle. Minor citations (scope A–C) are common and often administrative in nature. Higher counts aren't always disqualifying, but should be read alongside Severe Citations to understand actual harm levels. Under 10 is strong for a large facility; 30+ warrants a closer look.
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Average deficiency citations per CMS inspection (survey) in the reporting window — total citations divided by the number of inspections. Lower is better; compare alongside total Citations and Severe Citations for context.
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Citations at CMS scope/severity level G or higher — G–I means actual harm occurred; J–L means residents were placed in immediate jeopardy. (D–F is potential for harm only). Examples include unaddressed falls, medication errors causing injury, neglect, or abuse.
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Average number of residents in the building on any given day, derived from annual census data. Reflects true operating scale — a 400-bed facility running 200 residents/day operates very differently from one at 390. Higher resident counts generally mean more funded staffing hours.
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Better Business Bureau rating (A+ to F). Reflects complaint history, business transparency, and how family disputes were resolved. A+ means no significant unresolved complaints. A blank (—) means the facility isn't BBB-accredited, which is common for healthcare providers and not necessarily a negative signal.
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Walk Score® (0–100). Measures walkability of the surrounding area. 90–100 = Walker's Paradise. 70–89 = Very Walkable. 50–69 = Somewhat Walkable. Below 50 = Car-Dependent. Higher scores benefit family visitors, resident outings, and staff commuting.
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The licensed owner or operator of record filed with CMS — the individual or organization legally accountable for the facility. Searching the operator name across other facilities can reveal chain or multi-site ownership, which matters: chain-operated homes tend to have more variable quality outcomes than independently run facilities.
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What the home actually collects for resident care, after contractual allowances, bad debt and discounts — not gross billings. Taken from the latest complete annual cost report, so it is comparable across homes reporting the same period. Revenue alone doesn't indicate care quality, but it funds staffing and capital reinvestment. Pair with Payroll %. Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
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Staff salaries plus wage-related benefits from the latest complete annual cost report. Contract and agency labour is counted separately, under other operating costs, so a home leaning on agency staff can show a low figure here. Payroll is the cost most directly tied to care quality — compare with Payroll % for full context. Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
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Payroll as a share of NET PATIENT REVENUE (not gross revenue). Both figures come from the same cost-report year. A higher figure means more of each revenue dollar goes to staff pay. Read with the Staffing star rating to judge whether spend translates into coverage — and note that homes whose patient revenue covers only part of their operation can read implausibly high. The Arizona average is: 64.5% Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
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CMS Certification Number: the unique federal identifier for this skilled nursing provider.
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|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Freedom Plaza Arizona | NH AL HOS IL MC SNF | Peoria | 111
Facility
111
AZ AVG
100
Rank
#36 / 80 |
35.1%
Facility
35.1%
AZ AVG
73.3%
Rank
#55 / 56 | -52% | 5.00
Facility
5.00
AZ AVG
3.97
Rank
#11 / 59 | +1% | +26% | $0
Facility
$0
AZ AVG
$31.1k
Rank
#1 / 61 | 12
Facility
12
AZ AVG
21.7
Rank
#18 / 61 | 12.0
Facility
12.0
AZ AVG
3.5
Rank
#61 / 61 | - | 39 | A+ |
28
Facility
28
AZ AVG
42
Rank
#62 / 82 | Freedom Plaza Operating Company, LLC | $14.3MFiscal year ending 12/2024
Facility
$14.3MFiscal year ending 12/2024
AZ AVG
$15.3M
Rank
#30 / 58 | $14.5MFiscal year ending 12/2024
Facility
$14.5MFiscal year ending 12/2024
AZ AVG
$8.6M
Rank
#7 / 58 | 101.2%Fiscal year ending 12/2024
Facility
101.2%Fiscal year ending 12/2024
AZ AVG
64.5%
Rank
#3 / 58 | 035256 | ||||
| Immanuel Campus of Care | NH AL CCRC IL MC SNF | Peoria | 228
Facility
228
AZ AVG
100
Rank
#5 / 80 |
73.7%
Facility
73.7%
AZ AVG
73.3%
Rank
#32 / 56 | +1% | 5.79
Facility
5.79
AZ AVG
3.97
Rank
#7 / 59 | - | -47% | +46% | $18.5k
Facility
$18.5k
AZ AVG
$31.1k
Rank
#58 / 61 | 33
Facility
33
AZ AVG
21.7
Rank
#53 / 61 | 1.8
Facility
1.8
AZ AVG
3.5
Rank
#6 / 61 | 2 | 168 | A+ |
28
Facility
28
AZ AVG
42
Rank
#62 / 82 | Immanuel Caring Ministries, Inc | $27.3MFiscal year ending 12/2024
Facility
$27.3MFiscal year ending 12/2024
AZ AVG
$15.3M
Rank
#6 / 58 | $16.0MFiscal year ending 12/2024
Facility
$16.0MFiscal year ending 12/2024
AZ AVG
$8.6M
Rank
#5 / 58 | 58.6%Fiscal year ending 12/2024
Facility
58.6%Fiscal year ending 12/2024
AZ AVG
64.5%
Rank
#20 / 58 | 035250 |
Rank badges are statewide and care-type specific: each nursing home is ranked against every other AZ nursing home we track that reports that metric, not just the 2 on this page. See how we rank facilities
Immanuel Campus of Care is located in Peoria, Arizona.
Here are the financial assistance programs available to residents in Arizona.
Immanuel Campus of Care is legally operated by Immanuel Caring Ministries, Inc., and administered by Susan Mccarthy-Robinson.
Immanuel Campus of Care has a walk score of 28. Car-dependent. A few nearby services may be reachable on foot, but most trips require transportation.
According to AZ state health department records, Immanuel Campus of Care's license number is NCI-066.
According to AZ state health department records, Immanuel Campus of Care's license expires on April 30, 2027.
Immanuel Campus of Care's occupancy is 73.7%.
No, Immanuel Campus of Care has a no-pet policy.
Immanuel Campus of Care is registered as a non-profit in AZ.
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