Immanuel Campus of Care

Immanuel Campus of Care is a Nursing Home in Arizona

Immanuel Campus of Care is a Nursing Home in Arizona

Immanuel Campus of Care

11301 N 99th Ave, Peoria, AZ 85345 View Map

Immanuel Campus of Care is a Nursing Home in Arizona

Immanuel Campus of Care is a Nursing Home in Arizona

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Overview of Immanuel Campus of Care

A community with unparalleled care for memory care, assisted living, skilled nursing, and rehabilitative care, Immanuel Campus of Care is delivered with integrity and respect for its seniors. The resident-focused community focuses on conducting results-driven programs with cutting-edge technologies that specifically cater to the varying needs of the residents. For over 25 years, the retirement home has been committed to providing seniors with a safe and comfortable environment for a transformative experience.

Immanuel’s nursing home care services include pain management, diabetes management, restorative nursing, wound care, and a team of 24/7 nurses. Assisted living and memory care services include ADLS, medication management, stimulating activities, and enriching programs.

+1 623-977-8373

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Nurse hours per resident 5.84/day
Overall rating Info Official CMS rating based on health inspections, staffing and quality measures.
2/5
Health Inspection Info Official CMS rating based on deficiencies found during state health inspections.
1/5
Staffing Info Official CMS rating based on nurse staffing hours per resident per day.
5/5
Quality Measures Info Official CMS rating based on clinical outcomes for residents.
5/5

Capacity and availability

High-capacity home

May provide extensive amenities, services and programs.

Total beds 228

This home usually has availability

Lower occupancy suggests more openings may be available.

Lower demand than the Arizona average
Occupancy rate 76.6%
Residents per day (avg) 162
Occupancy rate
76.6%
Residents per day (avg)
162

Who this home usually serves

TYPE OF STAY

Mostly long-term care residents

Most residents stay for extended periods and receive ongoing daily care.

Might be optimal for
Long-term daily care Ongoing support needs

Breakdown by payment type

Medicare

3% of new residents, usually for short-term rehab.

Typical stay 15 days

Private pay

18% of new residents, often for short stays.

Typical stay 4 - 5 months

Medicaid

80% of new residents, often for long-term daily care.

Typical stay 1 years

Finances and operations

Voluntary non-profit home
Other
Home revenue
$36.2M
Surplus of revenue
$1.7M
Voluntary non-profit home Other
Home revenue
$36,206,262.00
Surplus of revenue
$1,716,350.00
Payroll costs Info The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$15.6M
43% of revenue
Other operating costs Info All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$14.7M
Total costs $30.3M
Bed community size
228-bed community
A large-scale community that may provide a wide range of amenities, services, and structured programs.
Walk Score
Walk Score: 28 / 100
Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
BBB Rating
BBB Rating: A+ (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
How BBB ratings work

About this community

License Status
Active
Facility Type
Nursing Care Institution
License Expiration
April 30, 2026

Additional licensing details

License number: NCI-066
CMS Certification Number: 35250
Qualification: Health Care

Ownership & operating entity

Immanuel Campus of Care is legally operated by Immanuel Campus Of Care, and administrated by SUSAN MCCARTHY-ROBINSON.

Types of Care at Immanuel Campus of Care

Independent Living Assisted Living Skilled Nursing
Contact Immanuel Campus of Care

Performance summary

Key indicators of commitment to quality care and safety.

Ratings

Quality Rating
B Above average

Based on state quality rating data.

Inspection History

In Arizona, the Department of Health Services, Bureau of Long Term Care Licensing performs regular onsite inspections and investigates complaints for all licensed residential and nursing facilities.

47 visits/inspections

45 complaint inspections

Arizona average: 6 complaint visits

Arizona average: 5 inspections

Latest inspection

Date:September 18, 2025
Type:Complaint
Results:No deficiencies

45 complaints

Formal expressions of dissatisfaction or concern made by residents, or their families regarding various aspects of the care, services, and environment provided.

Arizona average: 6 complaints

24 violations

Violations indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.

Arizona average: 12 violations

Comparison Chart

The information below is reported by the Arizona Department of Health Services, Bureau of Long Term Care Licensing.
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Freedom Plaza Arizona
AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

MC

Memory Care Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.

SNF

Nursing Homes 24/7 care needed

Peoria
213
No
A+
28
FREEDOM PLAZA LIMITED PARTNERSHIP LLLP
56.5%
$14,618,027.00
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89%
61.10
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5/5
4/5
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Studio / 1 Bed / 2 Bed
Immanuel Campus of Care
AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

IL

Independent Living For self-sufficient seniors seeking community and minimal assistance.

SNF

Nursing Homes 24/7 care needed

Peoria
228
No
A+
28
COPPERSANDS INC
76.6%
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48.4%
161.50
2/5
5.8410
1/5
5/5
5/5
2
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Sierra Winds
AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

IL

Independent Living For self-sufficient seniors seeking community and minimal assistance.

SNF

Nursing Homes 24/7 care needed

Peoria
70
No
A-
47
BROWN, SHANNON
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$13,435,488.00
$5,592,622.00
41.6%
-
-
-
-
-
-
-
-

Places of interest near Immanuel Campus of Care

Address 2.5 miles from city center

Address 11301 N 99th Ave, Peoria, AZ 85345

Calculate Travel Distance to Immanuel Campus of Care

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Address

Staffing Data

Source: CMS Payroll-Based Journal (Q2 2025)

251
Total Staff
240
Employees
11
Contractors
84,121
Total Hours (Quarter)
117
Avg Staff/Day
7.9
Avg Shift (hrs)
Nursing Staff Breakdown
Role Count Avg Shift (hrs) Uses Contractors?
Registered Nurse189.4 No
Licensed Practical Nurse519.4 No
Certified Nursing Assistant1377.5 No
Staff by Category
Administration
2 staff
7.1hs shift avg
Nursing Staff
208 staff
8hs shift avg
Physicians & Practitioners
11 staff
6.8hs shift avg
Therapy Services
6 staff
6.9hs shift avg
Activities & Recreation
0 staff
0hs shift avg
Social Services
3 staff
3.4hs shift avg
Dietary Services
15 staff
7.8hs shift avg
Other Services
6 staff
8hs shift avg
Contractor Analysis
1.5%
of total hours from contractors
1,271 contractor hours this quarter
Respiratory Therapy Technician: 1 Speech Language Pathologist: 2 Physical Therapy Assistant: 1 Physical Therapy Aide: 1 Other Physician: 2 Medical Director: 1 Qualified Social Worker: 3
Role Employees Contractors Total Staff Total Hours Days Worked % of Days Avg Shift (hrs)
Certified Nursing Assistant137013745,41691100%7.5
Licensed Practical Nurse5105116,61491100%9.4
Other Dietary Services Staff140146,74891100%7.7
Registered Nurse180185,79891100%9.4
Clinical Nurse Specialist8082,9479099%6.9
Diagnostic X-ray Services Staff3031,1206470%8
Dental Services Staff2029846470%8
RN Director of Nursing2028886470%7.7
Occupational Therapy Aide1015126470%8
Dietitian1015126470%8
Physical Therapy Aide0115106571%7.8
Administrator1014485662%8
Nurse Practitioner1014405560%8
Mental Health Service Worker1014245358%8
Speech Language Pathologist0223154549%7
Respiratory Therapy Technician0112604145%6.3
Physical Therapy Assistant0111013235%3.2
Medical Director011361213%3
Qualified Social Worker0332789%3.4
Other Physician022231314%1.8

Health Inspection History

Source: CMS Health Citations (Sep 2022 – Jul 2025)

19
Inspections
37
Total Citations
0
Critical (J-L)
2
Serious (G-I)
1.95
Citations/Inspection
Jul 2025
Last Inspection
Citation Severity Distribution
Minor (A-C)
0
Moderate (D-F)
35
Serious (G-I)
2
Critical (J-L)
0
What do these levels mean?
Top Deficiency Categories
Abuse, Neglect & Exploitation
18
49% of total
Resident Rights
8
22% of total
Quality of Life & Care
6
16% of total
Pharmacy Services
1
3% of total
Citation Sources
Standard Inspections 14
Complaint Investigations 25
State Comparison (AZ)
Citations
37
Arizona average: 23.2
Critical Citations
0
Arizona average: 0.1
Recent Citations (Last 3 Years)
DateSeverity ?CategoryTagStatus
Jul 15, 2025 D Abuse/NeglectF0600 Corrected
Jul 15, 2025 D Abuse/NeglectF0607 Corrected
Jul 15, 2025 D Abuse/NeglectF0609 Corrected
Jul 03, 2025 D Abuse/NeglectF0600 Corrected
May 27, 2025 D Abuse/NeglectF0600 Corrected
Mar 24, 2025 G Quality of CareF0689 Corrected
Mar 20, 2025 D Abuse/NeglectF0600 Corrected
Jan 31, 2025 D Abuse/NeglectF0600 Corrected
Jan 31, 2025 E PharmacyF0757 Corrected
Jan 31, 2025 D Resident RightsF0557 Corrected
Dec 20, 2024 D Quality of CareF0679 Corrected
Dec 20, 2024 D Quality of CareF0689 Corrected
Dec 20, 2024 D Resident RightsF0550 Corrected
Sep 05, 2024 D Abuse/NeglectF0600 Corrected
Jul 10, 2024 D Care PlanningF0842 Corrected
Apr 19, 2024 G Abuse/NeglectF0600 Corrected
Mar 08, 2024 D Quality of CareF0689 Corrected
Mar 08, 2024 D Care PlanningF0658 Corrected
Nov 03, 2023 E Abuse/NeglectF0600 Corrected
Nov 03, 2023 D Care PlanningF0644 Corrected
Nov 03, 2023 E Resident RightsF0550 Corrected
Nov 03, 2023 D Resident RightsF0558 Corrected
Nov 03, 2023 E Resident RightsF0576 Corrected
Nov 03, 2023 D Resident RightsF0583 Corrected
Oct 20, 2023 D Quality of CareF0690 Corrected
Sep 14, 2023 D Abuse/NeglectF0600 Corrected
Aug 28, 2023 D Quality of CareF0689 Corrected
Jul 27, 2023 E Abuse/NeglectF0600 Corrected
Jun 14, 2023 E Abuse/NeglectF0600 Corrected
Jun 14, 2023 E Abuse/NeglectF0609 Corrected
Jun 14, 2023 D Abuse/NeglectF0610 Corrected
Apr 11, 2023 D Abuse/NeglectF0600 Corrected
Sep 02, 2022 D Abuse/NeglectF0600 Corrected
Sep 02, 2022 D Abuse/NeglectF0610 Corrected
Sep 02, 2022 D Care PlanningF0658 Corrected
Sep 02, 2022 D Resident RightsF0558 Corrected
Sep 02, 2022 E Resident RightsF0567 Corrected

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Ownership: For-Profit Corporation
Resident Census by Payment Source
154 Total Residents
Medicare 1 (0.6%)
Medicaid 153 (99.4%)
Programs & Services
Residents' Group
CCRC
Family Engagement

Active councils help families stay involved in care decisions and facility operations.

Quality Measures

CMS quality measures assess care quality for long-stay and short-stay residents. Lower percentages generally indicate better outcomes for most measures.

Source: CMS Nursing Home Compare (Data as of Jan 2026)

High-Risk Clinical Events
6.6 Score
14% better than avg Arizona avg: 7.6

Composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and ADL decline

Functional Decline
13.1 Score
19% better than avg Arizona avg: 16.1

Composite score based on ADL decline, walking ability decline, and incontinence

Long-Stay Resident Measures

Measures for residents who stay 101 days or more. For most measures, lower percentages indicate better care.

Need for Help with Daily Activities Increased
9.4%
Lost Too Much Weight
4.3%
Urinary Tract Infection
1.2%
Depressive Symptoms
0.0%
Falls with Major Injury
1.7%
Pneumococcal Vaccine
98.5%
Antipsychotic Use
53.0%
Walking Ability Worsened
12.2%
Influenza Vaccine
99.4%
High Risk Residents with Pressure Ulcers
5.2%
Low Risk Long-Stay Residents with Bowel/Bladder Incontinence
17.6%
Short-Stay Resident Measures

Measures for residents who stay 100 days or less (typically rehabilitation patients).

Pneumococcal Vaccine
86.6% 5% worse than avg Arizona: 91.5%
Short-Stay Residents Who Received a New Antipsychotic Medication
13.2% 1198% worse than avg Arizona: 1.0%
Influenza Vaccine
84.6% Near average Arizona: 87.3%

Penalties & Fines

Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.

Source: CMS Penalties Database (Data as of Jan 2026)

Total Fines $19K Arizona avg: $30K 39% better than avg
Number of Fines 2 Arizona avg: 1.7
Compared to Arizona Average Facility: $19K | Arizona Avg: $30K
Penalty History

Showing all 2 penalties (Mar 2024 - Jan 2025)

Jan 31, 2025 Civil Money Penalty
$9K
Mar 7, 2024 Civil Money Penalty
$9K

Guides for Better Senior Living

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Claim What’s Yours: Financial Aid for Arizona Seniors

Program
State Program Name
Eligibility
Benefits
Arizona Long Term Care System
ALTCS
  • General: Age 65+ or disabled, Arizona resident, Medicaid-eligible, nursing home-level care need.
  • Income Limits (2025): ~$2,829/month (300% FBR, individual).
  • Asset Limits: $2,000 (individual), $3,000 (couple).
  • AZ Specifics: Covers tribal members; rural outreach.
  • Services: In-home care (6-8 hours/day), assisted living, nursing home care, medical services, transportation (10 trips/month).
Non-Medical Home and Community Based Services
AZ DES Non-Medical HCBS
  • General: Age 60+, Arizona resident, at risk of institutionalization.
  • Income Limits: ~$2,000/month (individual, varies).
  • Asset Limits: $10,000 (individual).
  • AZ Specifics: Limited funding; waitlists common.
  • Services: Homemaker services (3-5 hours/week), respite care (up to 10 days/year), adult day care (~$60/day).
Senior Community Service Employment Program (SCSEP)
AZ SCSEP
  • General: Age 55+, Arizona resident, unemployed, low-income.
  • Income Limits (2025): ~$1,519/month (125% of poverty level, individual).
  • Asset Limits: Not specified; income-driven.
  • AZ Specifics: Wages at highest of federal/state/local minimum ($14.35/hour in 2025).
  • Services: Paid training (20 hours/week), job placement (avg. $300-$500/month earnings), career counseling.
Weatherization Assistance Program (WAP)
AZ WAP
  • General: Age 60+ priority, Arizona resident, own/rent home, low-income.
  • Income Limits (2025): ~$2,510/month (200% of poverty level, individual).
  • Asset Limits: Not applicable; income-focused.
  • AZ Specifics: High demand in rural desert areas; limited annual funds.
  • Services: Insulation, weather stripping, HVAC repairs (avg. $500-$1,000/year savings).
Section 202 Supportive Housing for the Elderly
AZ Section 202
  • General: Age 62+, Arizona resident, very low income, able to live independently with support.
  • Income Limits (2025): ~$1,645/month (50% of area median income, individual, varies by county).
  • Asset Limits: $10,000 (individual, excludes home if owned).
  • AZ Specifics: Limited units; high demand in metro areas like Phoenix.
  • Services: Subsidized rent (30% of income, e.g., $300-$500/month), on-site services (housekeeping, transportation, ~$200/month value).
Arizona CARES Program
AZ CARES
  • General: Caregivers of Arizona residents 60+ needing help with 3+ daily activities; no caregiver age limit.
  • Income Limits: No strict limit; cost-sharing above ~$2,500/month threshold.
  • Asset Limits: Not applicable; need-based.
  • AZ Specifics: Focus on rural access; complements ALTCS respite.
  • Services: Respite care (up to 10 days/year), counseling (4-6 sessions/year), training (2-3 workshops/year), supplies (~$200/year).
AZ DES Non-Medical Home and Community Based Services (HCBS)
AZ DES Non-Medical HCBS
  • General: Age 60+ or disabled, Arizona resident, need assistance with daily activities, not eligible for Medicaid/ALTCS.
  • Income Limits: Above Medicaid threshold but low-income (~$1,500-$2,500/month, varies by region).
  • Asset Limits: Not specified; income-driven eligibility.
  • AZ Specifics: Targets those ineligible for ALTCS; prioritizes rural and tribal areas.
  • Services: Homemaker services (3-5 hours/week), personal care (limited hours), respite care (up to 10 days/year), transportation (~5 trips/month).

Claim What’s Yours Financial Aid for Arizona Seniors

ALTCS

Arizona Long Term Care System

Requirements:
  • General:
    Age 65+ or disabled, Arizona resident, Medicaid-eligible, nursing home-level care need.
  • Income Limits (2025):
    ~$2,829/month (300% FBR, individual).
  • Asset Limits:
    $2,000 (individual), $3,000 (couple).
  • AZ Specifics:
    Covers tribal members; rural outreach.
Benefits without Contact:
  • Services: In-home care (6-8 hours/day), assisted living, nursing home care, medical services, transportation (10 trips/month).
AZ DES Non-Medical HCBS

Non-Medical Home and Community Based Services

Requirements:
  • General:
    Age 60+, Arizona resident, at risk of institutionalization.
  • Income Limits:
    ~$2,000/month (individual, varies).
  • Asset Limits:
    $10,000 (individual).
  • AZ Specifics:
    Limited funding; waitlists common.
Benefits without Contact:
  • Services: Homemaker services (3-5 hours/week), respite care (up to 10 days/year), adult day care (~$60/day).
AZ SCSEP

Senior Community Service Employment Program (SCSEP)

Requirements:
  • General:
    Age 55+, Arizona resident, unemployed, low-income.
  • Income Limits (2025):
    ~$1,519/month (125% of poverty level, individual).
  • Asset Limits:
    Not specified; income-driven.
  • AZ Specifics:
    Wages at highest of federal/state/local minimum ($14.35/hour in 2025).
Benefits without Contact:
  • Services: Paid training (20 hours/week), job placement (avg. $300-$500/month earnings), career counseling.
AZ WAP

Weatherization Assistance Program (WAP)

Requirements:
  • General:
    Age 60+ priority, Arizona resident, own/rent home, low-income.
  • Income Limits (2025):
    ~$2,510/month (200% of poverty level, individual).
  • Asset Limits:
    Not applicable; income-focused.
  • AZ Specifics:
    High demand in rural desert areas; limited annual funds.
Benefits without Contact:
  • Services: Insulation, weather stripping, HVAC repairs (avg. $500-$1,000/year savings).
AZ Section 202

Section 202 Supportive Housing for the Elderly

Requirements:
  • General:
    Age 62+, Arizona resident, very low income, able to live independently with support.
  • Income Limits (2025):
    ~$1,645/month (50% of area median income, individual, varies by county).
  • Asset Limits:
    $10,000 (individual, excludes home if owned).
  • AZ Specifics:
    Limited units; high demand in metro areas like Phoenix.
Benefits without Contact:
  • Services: Subsidized rent (30% of income, e.g., $300-$500/month), on-site services (housekeeping, transportation, ~$200/month value).
AZ CARES

Arizona CARES Program

Requirements:
  • General:
    Caregivers of Arizona residents 60+ needing help with 3+ daily activities; no caregiver age limit.
  • Income Limits:
    No strict limit; cost-sharing above ~$2,500/month threshold.
  • Asset Limits:
    Not applicable; need-based.
  • AZ Specifics:
    Focus on rural access; complements ALTCS respite.
Benefits without Contact:
  • Services: Respite care (up to 10 days/year), counseling (4-6 sessions/year), training (2-3 workshops/year), supplies (~$200/year).
AZ DES Non-Medical HCBS

AZ DES Non-Medical Home and Community Based Services (HCBS)

Requirements:
  • General:
    Age 60+ or disabled, Arizona resident, need assistance with daily activities, not eligible for Medicaid/ALTCS.
  • Income Limits:
    Above Medicaid threshold but low-income (~$1,500-$2,500/month, varies by region).
  • Asset Limits:
    Not specified; income-driven eligibility.
  • AZ Specifics:
    Targets those ineligible for ALTCS; prioritizes rural and tribal areas.
Benefits without Contact:
  • Services: Homemaker services (3-5 hours/week), personal care (limited hours), respite care (up to 10 days/year), transportation (~5 trips/month).
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