Twenty years in the same spot in Phoenix’s Camelback East Village neighborhood, Biltmore Assisted Living, at 5100 N 24th Street in Maricopa County, has been doing this a while, under the management of Felicia Moca. It’s private-pay only, so no Medicare and no Medicaid.
The building itself is a single story on a two-acre lot, which matters more than it sounds like it should. No stairs to navigate means fewer barriers for residents with mobility issues. Rooms are private, each with its own bathroom and patio. The surrounding area scores a 57 on walkability, moderate territory: not a walker’s paradise, but enough that some errands don’t require getting in a car.
Registered nurses provide 24-hour coverage, a doctor visits on-site, and residents get access to podiatry, physical therapy, and full medication management without leaving the property. That combination, in-home doctor visits plus specialized services, means a lot of routine care doesn’t require an outside appointment.
Meals are restaurant-style and made fresh daily, with low-sodium and other special diets available by physician order. Housekeeping and laundry are handled for residents. Safety runs through a wireless pendant system, monitored by staff continuously.
The activity calendar leans social and low-key: bingo, card games, live music, book clubs, bible study, puzzles, and arts and crafts, plus fitness classes and a library and entertainment room to use in between. A garden and spa round out the grounds.
Biltmore is a longstanding, private-pay assisted living community built around steady medical support and a full activity schedule, in a single-story layout that keeps daily life accessible for residents with mobility concerns.
A smaller, more intimate setting that may offer a quieter environment and closer staff-resident interactions.
10Smaller home · May offer a more intimate, personalized care environment.
A longer operating history, which may indicate experience navigating regulations and delivering ongoing care. This is the number of years in operation under current management.
Rank #63 / 450Years in operation — State benchmarkedThis assisted living community is ranked 63rd out of 450 assisted living communities we track in Arizona for years in operation. Shows how long this facility has been in operation compared to other Arizona facilities. Longer operating histories may benefit residents, families, and staff.Communities with the same value for a metric share the same rank. Rankings compare like with like: every assisted living community we track in Arizona that reports data for that category. Assisted living communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Somewhat walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.
Rank #97 / 534Walk Score — State benchmarkedThis assisted living community is ranked 97th out of 534 assisted living communities we track in Arizona for walk score. Shows how walkable this facility's neighborhood is compared to the average walk score across Arizona facilities. Higher scores benefit residents, families, and staff.Communities with the same value for a metric share the same rank. Rankings compare like with like: every assisted living community we track in Arizona that reports data for that category. Assisted living communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
Biltmore Assisted Living is administered by Ardith Elmore.
In Arizona, the Department of Health Services, Bureau of Long Term Care Licensing performs regular onsite inspections and investigates complaints for all licensed residential and nursing facilities.
This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the Arizona state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Deficiencies
| This Facility | AZ Average | vs. AZ Avg |
|---|---|---|---|
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Enforcement actions
Formal penalties or interventions imposed by Arizona regulators — directed plans of correction, civil monetary penalties, denial of payment, or appointment of temporary management.
| 1 | 0.9 | This facility has 11% more enforcement actions than a typical Arizona assisted living residence (1 vs. AZ avg 0.9).↑ 11% worse |
Inspections
| This Facility | AZ Average | vs. AZ Avg |
|---|---|---|---|
|
Total inspections
Combined count of all inspections conducted at this facility.
| 1 | 5 | This facility has had 80% fewer total inspections than the Arizona average (1 vs. AZ avg 5). More inspections can mean more regulatory scrutiny rather than worse care.↓ 80% fewer |
No pets allowed
Building Type: 1-story
Fitness and Recreation
5.0 miles from city center
Estimated distance in miles from Phoenix's city center to Biltmore Assisted Living's address, calculated via Google Maps.
— 0.59 miles to nearest hospital (Havilah Integrated Medical Center)
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Info below is compiled from the AZ Dept. of Health Services (ADHS), senior community websites & trusted data sources such as Walk Score & BBB.
Communities are listed from highest-ranked to lowest-ranked based on our methodology.
Care Types in This Table
AL (Assisted Living):
Housing with help for daily activities like bathing, dressing, and medication, without 24-hour skilled nursing.
MC (Memory Care):
Secured, specialized care for people living with Alzheimer's or dementia.
RC (Respite Care):
Short-term temporary care that gives family caregivers a break.
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City and state of the facility. Used for mapping and state-average comparisons.
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Licensed bed capacity (maximum allowed). Not the same as how many beds are currently filled.
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Indicates whether residents are allowed to have pets in the facility.
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Third-party neighborhood walkability score (0–100). Convenience/context metric, not a healthcare quality measure.
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Description of bed or unit types offered (e.g. assisted living, memory care), as reported in state or facility disclosures.
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Number of years the company has been in operation.
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Better Business Bureau grade for the operating company. Reflects complaint handling and business practices, not clinical care quality.
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A named contact for the facility. Hover the name to see their role — Administrator (state administrator of record or facility-provided administrator), Nursing Director, Medical Director, or Staff. The most authoritative available is shown.
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Count of regulatory inspections in the reporting window. Higher volume can reflect more oversight visits, complaint-driven surveys, or routine licensure cycles.
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Regulatory visits tied to complaints or allegations in the state file—not the same as every routine survey.
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Total count of deficiencies (cited regulatory issues) recorded in the selected reporting period. Read alongside inspection counts for context.
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The average number of deficiencies this facility receives each time it's inspected, calculated as total deficiencies ÷ total inspections. A lower number suggests more consistent compliance with safety and care standards.
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|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Avista Senior Living North Mountain | AL MC RC | Phoenix (Globa) | 149
Facility
149
AZ AVG
47
Rank
#28 / 448 | Yes |
75
Facility
75
AZ AVG
35
Rank
#11 / 534 | Studio / 1 Bed / 2 Bed | 16
Facility
16
AZ AVG
11
Rank
#99 / 450 | A+ | Candice A Fine | 10 | 8
Facility
8
AZ AVG
6
Rank
#394 / 435 | 7
Facility
7
AZ AVG
9
Rank
#228 / 432 | 0.7
Facility
0.7
AZ AVG
1.8
Rank
#115 / 432 |
| MorningStar Assisted Living & Memory Care at Arcadia | AL MC | Phoenix (Arcadia Lite) | 135
Facility
135
AZ AVG
47
Rank
#44 / 448 | Yes |
69
Facility
69
AZ AVG
35
Rank
#30 / 534 | Studio / 1 Bed / 2 Bed | 22
Facility
22
AZ AVG
11
Rank
#56 / 450 | A+ | Travis Garrard | 8 | 5
Facility
5
AZ AVG
6
Rank
#358 / 435 | 1
Facility
1
AZ AVG
9
Rank
#79 / 432 | 0.1
Facility
0.1
AZ AVG
1.8
Rank
#79 / 432 |
| Cave Creek Assisted Living | AL MC RC | Cave Creek (Desert View Village) | 97
Facility
97
AZ AVG
47
Rank
#101 / 448 | Yes |
25
Facility
25
AZ AVG
35
Rank
#340 / 534 | Studio / Alcove / 1 Bed / 2 Bed | - | - | Michelle Toft | 5 | 0
Facility
0
AZ AVG
6
Rank
#1 / 435 | 0
Facility
0
AZ AVG
9
Rank
#1 / 432 | 0.0
Facility
0.0
AZ AVG
1.8
Rank
#1 / 432 |
| Shadow Mountain Memory Care | AL MC RC | Phoenix (Paradise Valley Oasis) | 72
Facility
72
AZ AVG
47
Rank
#126 / 448 | Yes |
70
Facility
70
AZ AVG
35
Rank
#24 / 534 | Private / Companion Suites | 13
Facility
13
AZ AVG
11
Rank
#126 / 450 | A+ | Misty Farnstrom | 8 | 8
Facility
8
AZ AVG
6
Rank
#394 / 435 | 1
Facility
1
AZ AVG
9
Rank
#79 / 432 | 0.1
Facility
0.1
AZ AVG
1.8
Rank
#79 / 432 |
| Biltmore Assisted Living | AL | Phoenix (Camelback East Village) | 10 | No |
57
Facility
57
AZ AVG
35
Rank
#97 / 534 | - | 20
Facility
20
AZ AVG
11
Rank
#63 / 450 | A+ | Ardith Elmore | 1 | - | - | - |
Rank badges are statewide and care-type specific: each assisted living community is ranked against every other AZ assisted living community we track that reports that metric, not just the 5 on this page. See how we rank facilities
Biltmore Assisted Living is located in Phoenix, Arizona.
Here are the financial assistance programs available to residents in Arizona.
Biltmore Assisted Living is in the Camelback East Village neighborhood of Phoenix.
Biltmore Assisted Living has a walk score of 57. Somewhat walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.
According to AZ state health department records, Biltmore Assisted Living's license number is AL8666H.
According to AZ state health department records, Biltmore Assisted Living's license expires on January 31, 2027.
Biltmore Assisted Living has been operating for approximately 20 years, based on available licensing and registration records.
No, Biltmore Assisted Living has a no-pet policy.
Ardith Elmore is the administrator of Biltmore Assisted Living.
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