Overview of Biltmore Assisted Living

Twenty years in the same spot in Phoenix’s Camelback East Village neighborhood, Biltmore Assisted Living, at 5100 N 24th Street in Maricopa County, has been doing this a while, under the management of Felicia Moca. It’s private-pay only, so no Medicare and no Medicaid.

The building itself is a single story on a two-acre lot, which matters more than it sounds like it should. No stairs to navigate means fewer barriers for residents with mobility issues. Rooms are private, each with its own bathroom and patio. The surrounding area scores a 57 on walkability, moderate territory: not a walker’s paradise, but enough that some errands don’t require getting in a car.

Registered nurses provide 24-hour coverage, a doctor visits on-site, and residents get access to podiatry, physical therapy, and full medication management without leaving the property. That combination, in-home doctor visits plus specialized services, means a lot of routine care doesn’t require an outside appointment.

Meals are restaurant-style and made fresh daily, with low-sodium and other special diets available by physician order. Housekeeping and laundry are handled for residents. Safety runs through a wireless pendant system, monitored by staff continuously.

The activity calendar leans social and low-key: bingo, card games, live music, book clubs, bible study, puzzles, and arts and crafts, plus fitness classes and a library and entertainment room to use in between. A garden and spa round out the grounds.

Biltmore is a longstanding, private-pay assisted living community built around steady medical support and a full activity schedule, in a single-story layout that keeps daily life accessible for residents with mobility concerns.

Years in operation
20 years in operation Rank #96 / 548Years in operation — State benchmarkedThis home is ranked 96th out of 548 homes we track in Arizona for years in operation. Shows how long this facility has been in operation compared to other Arizona facilities. Longer operating histories may benefit residents, families, and staff.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Arizona that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A longer operating history, which may indicate experience navigating regulations and delivering ongoing care.
Walk Score
Walk Score: 57 / 100 Rank #179 / 775Walk Score — State benchmarkedThis home is ranked 179th out of 775 homes we track in Arizona for walk score. Shows how walkable this facility's neighborhood is compared to the average walk score across Arizona facilities. Higher scores benefit residents, families, and staff.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Arizona that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.
BBB Rating
BBB Rating: A+ (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
How BBB ratings work

Safety & Compliance

Wheelchair Accessible
Emergency SystemsAll residents have a wireless 'pendant' call button, monitored by staff 24/7.

Therapy & Rehabilitation

1 service
Rehabilitation Services

Staffing & Medical

3 services
Doctor on Staff
Nursing Services
24-Hour Staffing

Amenities & Lifestyle

Spa
Garden
ActivitiesActivities include bingo, card games, and live music events
Specific ProgramsIn Home Doctors Visits, Podiatrist, Physical Therapists, Complete Medication Management, Multiple Activities, Fitness Classes, Lifestyle Programs, arts and crafts, puzzles, bible study, book clubs

Contact Biltmore Assisted Living

What does this home offer?

Pets allowed icon
Pets allowed icon

No pets allowed

Building type icon
Building type icon

Building Type: 1-story

Fitness and recreation icon
Fitness and recreation icon

Fitness and Recreation

Places of interest near Biltmore Assisted Living

Address 5.0 miles from city center Info Estimated distance in miles from Phoenix's city center to Biltmore Assisted Living's address, calculated via Google Maps. — 0.59 miles to nearest hospital (Havilah Integrated Medical Center)

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Address

Compare Assisted Living around Phoenix

Info below is compiled from the AZ Dept. of Health Services (ADHS), senior community websites & trusted data sources such as Walk Score & BBB.

Communities are listed from highest to lowest based on our ranking methodology.

Care Types in This Table AL (Assisted Living): Housing with help for daily activities like bathing, dressing, and medication, without 24-hour skilled nursing. NH (Nursing Home): 24/7 skilled nursing care for residents with complex, ongoing medical needs. SNF (Skilled Nursing Facility): Round-the-clock nursing care, often for recovery after surgery, injury, or illness. MC (Memory Care): Secured, specialized care for people living with Alzheimer's or dementia. RC (Respite Care): Short-term temporary care that gives family caregivers a break. IL (Independent Living): Community living with dining, activities, and transportation for active seniors who need little personal care.
City and state of the facility. Used for mapping and state-average comparisons.
Licensed bed capacity (maximum allowed). Not the same as how many beds are currently filled.
Indicates whether residents are allowed to have pets in the facility.
Third-party neighborhood walkability score (0–100). Convenience/context metric, not a healthcare quality measure.
Description of bed or unit types offered (e.g. assisted living, memory care), as reported in state or facility disclosures.
Number of years the company has been in operation.
Better Business Bureau grade for the operating company. Reflects complaint handling and business practices, not clinical care quality.
A named contact for the facility. Hover the name to see their role — Administrator (state administrator of record or facility-provided administrator), Nursing Director, Medical Director, or Staff. The most authoritative available is shown.
A composite 0–100 score combining this facility's inspections, citations, complaints, and enforcement actions relative to the Arizona state average. See the benchmark below for the typical Arizona score; higher is better. This is a proprietary Assisted Living Magazine score.
Count of regulatory inspections in the reporting window. Higher volume can reflect more oversight visits, complaint-driven surveys, or routine licensure cycles.
Regulatory visits tied to complaints or allegations in the state file—not the same as every routine survey.
Total count of deficiencies (cited regulatory issues) recorded in the selected reporting period. Read alongside inspection counts for context.
The average number of deficiencies this facility receives each time it's inspected, calculated as total deficiencies ÷ total inspections. A lower number suggests more consistent compliance with safety and care standards.
MorningStar Assisted Living & Memory Care at Arcadia
AL
MC
Phoenix (Arcadia Lite)
135
Facility 135
AZ AVG 54
Rank #57 / 521
Yes
69
Facility 69
AZ AVG 38
Rank #60 / 775
Studio / 1 Bed / 2 Bed
22
Facility 22
AZ AVG 12
Rank #84 / 548
A+Travis Garrard
100
Facility 100
AZ AVG 82
Rank #1 / 290
8
1
Facility 1
AZ AVG 9
Rank #2 / 400
0.1
Facility 0.1
AZ AVG 1.8
Rank #2 / 400
Shadow Mountain Memory Care
AL
MC
RC
Phoenix (Paradise Valley Oasis)
72
Facility 72
AZ AVG 54
Rank #170 / 521
Yes
70
Facility 70
AZ AVG 38
Rank #51 / 775
Private / Companion Suites
13
Facility 13
AZ AVG 12
Rank #185 / 548
A+Misty Farnstrom
95
Facility 95
AZ AVG 82
Rank #50 / 290
8
1
Facility 1
AZ AVG 9
Rank #2 / 400
0.1
Facility 0.1
AZ AVG 1.8
Rank #2 / 400
The Palazzo
AL
MC
NH
SNF
Phoenix (Leescroft)
66
Facility 66
AZ AVG 54
Rank #184 / 521
No
68
Facility 68
AZ AVG 38
Rank #66 / 775
-
1
Facility 1
AZ AVG 12
Rank #513 / 548
-Charles B Kerby-5
60
Facility 60
AZ AVG 9
Rank #393 / 400
12.0
Facility 12.0
AZ AVG 1.8
Rank #391 / 400
The Terraces of Phoenix
AL
IL
MC
NH
SNF
Phoenix (Camelback East Village)
64
Facility 64
AZ AVG 54
Rank #187 / 521
Yes
62
Facility 62
AZ AVG 38
Rank #130 / 775
1 Bed / 2 Bed--Kordell Erickson
66
Facility 66
AZ AVG 82
Rank #257 / 290
15
26
Facility 26
AZ AVG 9
Rank #342 / 400
1.7
Facility 1.7
AZ AVG 1.8
Rank #152 / 400
Biltmore Assisted Living
AL
Phoenix (Camelback East Village)-No
57
Facility 57
AZ AVG 38
Rank #179 / 775
-
20
Facility 20
AZ AVG 12
Rank #96 / 548
A+-----

Financial Assistance for
Assisted Living in Arizona

Biltmore Assisted Living is located in Phoenix, Arizona.
Here are the financial assistance programs available to residents in Arizona.

Get Financial aid guidance

Arizona Long Term Care System

ALTCS

Age 65+ or disabled
General Arizona resident, Medicaid-eligible, nursing home-level care need.
Income Limits (2025) ~$2,829/month 300% FBR, individual
Asset Limits $2,000 (individual), $3,000 (couple).
AZ

Covers tribal members; rural outreach.

Benefits
In-home care (6-8 hours/day) Assisted living Nursing home care Medical services Transportation (10 trips/month)

Non-Medical Home and Community Based Services

AZ DES Non-Medical HCBS

Age 60+
General Arizona resident, at risk of institutionalization.
Income Limits ~$2,000/month individual, varies
Asset Limits $10,000 individual
AZ

Limited funding; waitlists common.

Benefits
Homemaker services (3-5 hours/week) Respite care (up to 10 days/year) Adult day care (~$60/day)

Weatherization Assistance Program (WAP)

AZ WAP

Age 60+ priority
General Arizona resident, own/rent home, low-income.
Income Limits (2025) ~$2,510/month 200% of poverty level, individual
Asset Limits Not applicable; income-focused.
AZ

High demand in rural desert areas; limited annual funds.

Benefits
Insulation Weather stripping HVAC repairs (avg. $500-$1,000/year savings)

Section 202 Supportive Housing for the Elderly

AZ Section 202

Age 62+
General Arizona resident, very low income, able to live independently with support.
Income Limits (2025) ~$1,645/month 50% of area median income, individual, varies by county
Asset Limits $10,000 individual, excludes home if owned
AZ

Limited units; high demand in metro areas like Phoenix.

Benefits
Subsidized rent (30% of income, e.g., $300-$500/month) On-site services (housekeeping, transportation, ~$200/month value)

Arizona CARES Program

AZ CARES

Age
General Caregivers of Arizona residents 60+ needing help with 3+ daily activities; no caregiver age limit.
Income Limits No strict limit; cost-sharing above ~$2,500/month threshold.
Asset Limits Not applicable; need-based.
AZ

Focus on rural access; complements ALTCS respite.

Benefits
Respite care (up to 10 days/year) Counseling (4-6 sessions/year) Training (2-3 workshops/year) Supplies (~$200/year)

AZ DES Non-Medical Home and Community Based Services (HCBS)

AZ DES Non-Medical HCBS

Age 60+ or disabled
General Arizona resident, need assistance with daily activities, not eligible for Medicaid/ALTCS.
Income Limits Above Medicaid threshold but low-income ~$1,500-$2,500/month, varies by region
Asset Limits Not specified; income-driven eligibility.
AZ

Targets those ineligible for ALTCS; prioritizes rural and tribal areas.

Benefits
Homemaker services (3-5 hours/week) Personal care (limited hours) Respite care (up to 10 days/year) Transportation (~5 trips/month)

Frequently Asked Questions about Biltmore Assisted Living

What neighborhood is Biltmore Assisted Living in?

Biltmore Assisted Living is in the Camelback East Village neighborhood of Phoenix.

Is Biltmore Assisted Living in a walkable area?

Biltmore Assisted Living has a walk score of 57. Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.

How long has Biltmore Assisted Living been in business?

Biltmore Assisted Living has been operating for approximately 20 years, based on available licensing and registration records.

Are pets allowed at Biltmore Assisted Living?

No, Biltmore Assisted Living has a no-pet policy.

Are there photos of Biltmore Assisted Living?

Yes — there are 30 photos of Biltmore Assisted Living in the photo gallery on this page.

What is the address of Biltmore Assisted Living?

Biltmore Assisted Living is located at 5100 N 24Th St, Phoenix, AZ 85016.

What is the phone number of Biltmore Assisted Living?

(602) 814-9575 will put you in contact with the team at Biltmore Assisted Living.

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