
Biltmore Assisted Living
Biltmore Assisted Living
Twenty years in the same spot in Phoenix’s Camelback East Village neighborhood, Biltmore Assisted Living, at 5100 N 24th Street in Maricopa County, has been doing this a while, under the management of Felicia Moca. It’s private-pay only, so no Medicare and no Medicaid.
The building itself is a single story on a two-acre lot, which matters more than it sounds like it should. No stairs to navigate means fewer barriers for residents with mobility issues. Rooms are private, each with its own bathroom and patio. The surrounding area scores a 57 on walkability, moderate territory: not a walker’s paradise, but enough that some errands don’t require getting in a car.
Registered nurses provide 24-hour coverage, a doctor visits on-site, and residents get access to podiatry, physical therapy, and full medication management without leaving the property. That combination, in-home doctor visits plus specialized services, means a lot of routine care doesn’t require an outside appointment.
Meals are restaurant-style and made fresh daily, with low-sodium and other special diets available by physician order. Housekeeping and laundry are handled for residents. Safety runs through a wireless pendant system, monitored by staff continuously.
The activity calendar leans social and low-key: bingo, card games, live music, book clubs, bible study, puzzles, and arts and crafts, plus fitness classes and a library and entertainment room to use in between. A garden and spa round out the grounds.
Biltmore is a longstanding, private-pay assisted living community built around steady medical support and a full activity schedule, in a single-story layout that keeps daily life accessible for residents with mobility concerns.
20 years in operation Rank #96 / 548Years in operation — State benchmarkedThis home is ranked 96th out of 548 homes we track in Arizona for years in operation. Shows how long this facility has been in operation compared to other Arizona facilities. Longer operating histories may benefit residents, families, and staff.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Arizona that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A longer operating history, which may indicate experience navigating regulations and delivering ongoing care.
Walk Score: 57 / 100 Rank #179 / 775Walk Score — State benchmarkedThis home is ranked 179th out of 775 homes we track in Arizona for walk score. Shows how walkable this facility's neighborhood is compared to the average walk score across Arizona facilities. Higher scores benefit residents, families, and staff.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Arizona that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.
BBB Rating: A+ (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
How BBB ratings work
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Wheelchair Accessible
Emergency SystemsAll residents have a wireless 'pendant' call button, monitored by staff 24/7.
Rehabilitation Services
Doctor on Staff
Nursing Services
24-Hour Staffing
Spa
Garden
ActivitiesActivities include bingo, card games, and live music events
Specific ProgramsIn Home Doctors Visits, Podiatrist, Physical Therapists, Complete Medication Management, Multiple Activities, Fitness Classes, Lifestyle Programs, arts and crafts, puzzles, bible study, book clubs
What does this home offer?
No pets allowed
Building Type: 1-story
Fitness and Recreation
Places of interest near Biltmore Assisted Living
5.0 miles from city center
Estimated distance in miles from Phoenix's city center to Biltmore Assisted Living's address, calculated via Google Maps.
— 0.59 miles to nearest hospital (Havilah Integrated Medical Center)
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Compare Assisted Living around Phoenix
Info below is compiled from the AZ Dept. of Health Services (ADHS), senior community websites & trusted data sources such as Walk Score & BBB.
Communities are listed from highest to lowest based on our ranking methodology.
Care Types in This Table
AL (Assisted Living):
Housing with help for daily activities like bathing, dressing, and medication, without 24-hour skilled nursing.
NH (Nursing Home):
24/7 skilled nursing care for residents with complex, ongoing medical needs.
SNF (Skilled Nursing Facility):
Round-the-clock nursing care, often for recovery after surgery, injury, or illness.
MC (Memory Care):
Secured, specialized care for people living with Alzheimer's or dementia.
RC (Respite Care):
Short-term temporary care that gives family caregivers a break.
IL (Independent Living):
Community living with dining, activities, and transportation for active seniors who need little personal care.
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City and state of the facility. Used for mapping and state-average comparisons.
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Licensed bed capacity (maximum allowed). Not the same as how many beds are currently filled.
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Indicates whether residents are allowed to have pets in the facility.
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Third-party neighborhood walkability score (0–100). Convenience/context metric, not a healthcare quality measure.
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Description of bed or unit types offered (e.g. assisted living, memory care), as reported in state or facility disclosures.
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Number of years the company has been in operation.
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Better Business Bureau grade for the operating company. Reflects complaint handling and business practices, not clinical care quality.
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A named contact for the facility. Hover the name to see their role — Administrator (state administrator of record or facility-provided administrator), Nursing Director, Medical Director, or Staff. The most authoritative available is shown.
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A composite 0–100 score combining this facility's inspections, citations, complaints, and enforcement actions relative to the Arizona state average. See the benchmark below for the typical Arizona score; higher is better.
This is a proprietary Assisted Living Magazine score.
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Count of regulatory inspections in the reporting window. Higher volume can reflect more oversight visits, complaint-driven surveys, or routine licensure cycles.
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Regulatory visits tied to complaints or allegations in the state file—not the same as every routine survey.
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Total count of deficiencies (cited regulatory issues) recorded in the selected reporting period. Read alongside inspection counts for context.
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The average number of deficiencies this facility receives each time it's inspected, calculated as total deficiencies ÷ total inspections. A lower number suggests more consistent compliance with safety and care standards.
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|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| MorningStar Assisted Living & Memory Care at Arcadia | AL MC | Phoenix (Arcadia Lite) | 135
Facility
135
AZ AVG
54
Rank
#57 / 521 | Yes |
69
Facility
69
AZ AVG
38
Rank
#60 / 775 | Studio / 1 Bed / 2 Bed | 22
Facility
22
AZ AVG
12
Rank
#84 / 548 | A+ | Travis Garrard | 100
Facility
100
AZ AVG
82
Rank
#1 / 290 | 8 | 5
Facility
5
AZ AVG
6
Rank
#383 / 486 | 1
Facility
1
AZ AVG
9
Rank
#2 / 400 | 0.1
Facility
0.1
AZ AVG
1.8
Rank
#2 / 400 |
| Shadow Mountain Memory Care | AL MC RC | Phoenix (Paradise Valley Oasis) | 72
Facility
72
AZ AVG
54
Rank
#170 / 521 | Yes |
70
Facility
70
AZ AVG
38
Rank
#51 / 775 | Private / Companion Suites | 13
Facility
13
AZ AVG
12
Rank
#185 / 548 | A+ | Misty Farnstrom | 95
Facility
95
AZ AVG
82
Rank
#50 / 290 | 8 | 8
Facility
8
AZ AVG
6
Rank
#423 / 486 | 1
Facility
1
AZ AVG
9
Rank
#2 / 400 | 0.1
Facility
0.1
AZ AVG
1.8
Rank
#2 / 400 |
| The Palazzo | AL MC NH SNF | Phoenix (Leescroft) | 66
Facility
66
AZ AVG
54
Rank
#184 / 521 | No |
68
Facility
68
AZ AVG
38
Rank
#66 / 775 | - | 1
Facility
1
AZ AVG
12
Rank
#513 / 548 | - | Charles B Kerby | - | 5 | 3
Facility
3
AZ AVG
6
Rank
#320 / 486 | 60
Facility
60
AZ AVG
9
Rank
#393 / 400 | 12.0
Facility
12.0
AZ AVG
1.8
Rank
#391 / 400 |
| The Terraces of Phoenix | AL IL MC NH SNF | Phoenix (Camelback East Village) | 64
Facility
64
AZ AVG
54
Rank
#187 / 521 | Yes |
62
Facility
62
AZ AVG
38
Rank
#130 / 775 | 1 Bed / 2 Bed | - | - | Kordell Erickson | 66
Facility
66
AZ AVG
82
Rank
#257 / 290 | 15 | 12
Facility
12
AZ AVG
6
Rank
#456 / 486 | 26
Facility
26
AZ AVG
9
Rank
#342 / 400 | 1.7
Facility
1.7
AZ AVG
1.8
Rank
#152 / 400 |
| Biltmore Assisted Living | AL | Phoenix (Camelback East Village) | - | No |
57
Facility
57
AZ AVG
38
Rank
#179 / 775 | - | 20
Facility
20
AZ AVG
12
Rank
#96 / 548 | A+ | - | - | - | - | - | - |
Financial Assistance for
Assisted Living in Arizona
Biltmore Assisted Living is located in Phoenix, Arizona.
Here are the financial assistance programs available to residents in Arizona.
Frequently Asked Questions about Biltmore Assisted Living
What neighborhood is Biltmore Assisted Living in?
Biltmore Assisted Living is in the Camelback East Village neighborhood of Phoenix.
Is Biltmore Assisted Living in a walkable area?
Biltmore Assisted Living has a walk score of 57. Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.
How long has Biltmore Assisted Living been in business?
Biltmore Assisted Living has been operating for approximately 20 years, based on available licensing and registration records.
Are pets allowed at Biltmore Assisted Living?
No, Biltmore Assisted Living has a no-pet policy.
Are there photos of Biltmore Assisted Living?
Yes — there are 30 photos of Biltmore Assisted Living in the photo gallery on this page.
What is the address of Biltmore Assisted Living?
Biltmore Assisted Living is located at 5100 N 24Th St, Phoenix, AZ 85016.
What is the phone number of Biltmore Assisted Living?
(602) 814-9575 will put you in contact with the team at Biltmore Assisted Living.
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