Shadow Mountain Memory Care
Assisted Living, Memory Care & Respite Care · Phoenix, AZ
Shadow Mountain Memory Care
Assisted Living, Memory Care & Respite Care · Phoenix, AZ
Overview of Shadow Mountain Memory Care
Located in the neighborhood of Phoenix, Arizona, Shadow Mountain Memory Care is a premiere senior living community designed for residents dealing with Alzheimer’s Disease, dementia and other forms of memory loss. Here, residents are offered with exceptional, compassionate care tailored to their individual needs and preferences. The community designed their environment and accommodations to offer utmost comfort and safety, while accommodating residents’ specific needs.
Dedicated to helping its residents continue living full, connected lives, the community offers them with various activities and specialized programming that provides them the engagement and stimulation they need to exercise their cognitive functions and memory. Meals here are made from scratch to make sure they are fresh, delicious, and packed with the freshest ingredients and all the nutrients residents need to stay nourished and healthy. Various community features and conveniences are also offered to provide residents with a worry-free lifestyle.
72-bed community Rank #174 / 529Bed count — State benchmarkedThis home is ranked 174th out of 529 homes in Arizona. Shows this facility's certified or reported bed count compared to other Arizona facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A moderately sized community that may balance personal attention with shared amenities and social activities.
5 years in operation Rank #343 / 531Years in operation — State benchmarkedThis home is ranked 343rd out of 531 homes in Arizona. Shows how long this facility has been in operation compared to other Arizona facilities. Longer operating histories may benefit residents, families, and staff.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
An established community with some operational experience and growing routines.
Walk Score: 70 / 100 Rank #51 / 819Walk Score — State benchmarkedThis home is ranked 51st out of 819 homes in Arizona. Shows how walkable this facility's neighborhood is compared to the average Walk Score across Arizona facilities. Higher scores benefit residents, families, and staff.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.
BBB Rating: A- (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
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About this community
Facility TypeAssisted Living Center
StatusActive
IssuanceSeptember 12, 2020
ExpirationAugust 12, 2026
License NumberAL11632C
QualificationHealth Care
Shadow Mountain Memory Care is administrated by Misty Farnstrom.
Inspection History
In Arizona, the Department of Health Services, Bureau of Long Term Care Licensing performs regular onsite inspections and investigates complaints for all licensed residential and nursing facilities.
Since 2024 · 2 years of data
1 deficiency
8 complaints
9 inspections
Inspection Score
A composite 0–100 score combining this facility's inspections, citations, complaints, and enforcement actions relative to the Arizona state average. The score below shows how many points this facility sits above or below the typical Arizona assisted living residence score (the benchmark); higher is better.
A composite 0–100 score combining this facility's inspections, citations, complaints, and enforcement actions relative to the Arizona state average. The score below shows how many points this facility sits above or below the typical Arizona assisted living residence score (the benchmark); higher is better.
13 points above the Arizona average for assisted living residences (82/100)
Rank #2 / 59 in Arizona Inspection Score — State benchmarked This home is ranked 2nd out of 59 homes in Arizona. Shows this facility's inspection score compared to the Arizona average among 59 comparable communities in the ranking pool. Inspection score: 95 out of 100. Letter grade A. 13 points above the Arizona average for assisted living residences (82/100)
Inspection Scorecard
This scorecard compares key inspection, citation, and complaint metrics at this facility against the Arizona state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Since 2024 vs. Arizona state average
Overall vs. AZ average
3 Worse
Metrics worse than Arizona average:
• Total inspections (80% above)
• Total complaints (33% above)
• Complaints per year (33% above) 4 Better Metrics better than Arizona average:
• Total deficiencies (89% below)
• Deficiencies per year (89% below)
• Deficiencies per inspection (94% below)
• Enforcement actions (100% below)
• Total inspections (80% above)
• Total complaints (33% above)
• Complaints per year (33% above) 4 Better Metrics better than Arizona average:
• Total deficiencies (89% below)
• Deficiencies per year (89% below)
• Deficiencies per inspection (94% below)
• Enforcement actions (100% below)
Latest Inspection
October 21, 2024
Complaint
No deficiencies
Deficiencies
| This Facility | AZ Average | vs. AZ Avg |
|---|---|---|---|
|
Total deficiencies
Formal regulatory issues recorded by inspectors across all inspection types.
| 1 | 9 | This facility has 89% fewer total deficiencies than a typical Arizona assisted living residence (1 vs. AZ avg 9).↓ 89% better Rank #207 / 500 Total deficiencies — State benchmarked This home is ranked 207th out of 500 homes in Arizona. Shows this facility's deficiencies compared to the Arizona average among 500 comparable communities in the ranking pool. |
|
Deficiencies per year
Average deficiencies per year since 2024.
| 0.5 | 4.5 | This facility has 89% fewer deficiencies per year than a typical Arizona assisted living residence (0.5 vs. AZ avg 4.5).↓ 89% better |
|
Deficiencies per inspection
Average deficiencies per inspection.
| 0.1 | 1.8 | This facility has 94% fewer deficiencies per inspection than a typical Arizona assisted living residence (0.1 vs. AZ avg 1.8).↓ 94% better Rank #126 / 500 Deficiencies per inspection — State benchmarked This home is ranked 126th out of 500 homes in Arizona. Shows this facility's deficiencies per inspection compared to the Arizona average among 500 comparable communities in the ranking pool. |
|
Enforcement actions
Formal penalties or interventions imposed by Arizona regulators — directed plans of correction, civil monetary penalties, denial of payment, or appointment of temporary management.
| 0 | 0.9 | This facility has 100% fewer enforcement actions than a typical Arizona assisted living residence (0 vs. AZ avg 0.9).↓ 100% better |
Inspections
| This Facility | AZ Average | vs. AZ Avg |
|---|---|---|---|
|
Total inspections
Combined count of all routine and focused inspections. Excludes complaint investigations.
| 9 | 5 | This facility has 80% more total inspections than a typical Arizona assisted living residence (9 vs. AZ avg 5).↑ 80% worse |
Complaints & Investigations
| This Facility | AZ Average | vs. AZ Avg |
|---|---|---|---|
|
Total complaints
Formal expressions of concern made by residents, families, or staff.
| 8 | 6 | This facility has 33% more total complaints than a typical Arizona assisted living residence (8 vs. AZ avg 6).↑ 33% worse Rank #427 / 500 Total complaints — State benchmarked This home is ranked 427th out of 500 homes in Arizona. Shows this facility's complaint-related visits compared to the Arizona average among 500 comparable communities in the ranking pool. |
|
Complaints per year
Average complaints per year since 2024.
| 4 | 3 | This facility has 33% more complaints per year than a typical Arizona assisted living residence (4 vs. AZ avg 3).↑ 33% worse |
Inspection Reports Summary
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
- The most recent inspection on October 21, 2024, found no deficiencies during complaint investigation AZ00217556.
- In early 2024, the facility was fined $500 for employing one staff member without a valid fingerprint clearance card within the required timeframe.
- February 6, 2024 complaint investigation cited one deficiency for governing authority compliance; previous food storage and linen issues from December 2022 were not repeated.
What does this home offer?
Pets Allowed
Room Sizes: 278 / 381 / 416 / 423 / 507 sq. ft
Housing Options: Private / Companion Suites
Building Type: Single-story
Beauty Services
Transportation Services
Housekeeping Services
Social and Recreational Activities
Exercise Programs
Music and Arts Classes
Living Spaces & Floor Plans for Shadow Mountain Memory Care
Shadow Mountain Memory Care1 2
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Places of interest near Shadow Mountain Memory Care
13.0 miles from city center
Estimated distance in miles from Phoenix's city center to Shadow Mountain Memory Care's address, calculated via Google Maps.
— 3.31 miles to nearest hospital (HonorHealth John C. Lincoln Medical Center)
Calculate Travel Distance to Shadow Mountain Memory Care
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Financial Assistance for
Assisted Living in Arizona
Shadow Mountain Memory Care is located in Phoenix, Arizona.
Here are the financial assistance programs available to residents in Arizona.
Compare Assisted Living around Phoenix
The information below is reported by the Arizona Department of Health Services, Bureau of Long Term Care Licensing.
| Clarendale Arcadia |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Phoenix (Camelback East Village) | 118
Facility
118
AZ AVG
55
Rank
#96 / 529 | No |
63
Facility
63
AZ AVG
37
Rank
#116 / 819 | Private / Companion Suites | 3
Facility
3
AZ AVG
11
Rank
#415 / 531 | - | Cristian Mendez-Escobar | - | 7 | 5
Facility
5
AZ AVG
6
Rank
#384 / 500 | 0
Facility
0
AZ AVG
9
Rank
#229 / 500 | 0.0
Facility
0.0
AZ AVG
1.8
Rank
#156 / 500 |
| La Siena |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Phoenix (Pueblo Hermoso) | 111
Facility
111
AZ AVG
55
Rank
#115 / 529 | Yes |
61
Facility
61
AZ AVG
37
Rank
#145 / 819 | Private / Companion Suites | 11
Facility
11
AZ AVG
11
Rank
#183 / 531 | - | Jonathan T Burningham | - | 5 | 4
Facility
4
AZ AVG
6
Rank
#350 / 500 | 0
Facility
0
AZ AVG
9
Rank
#179 / 500 | 0.0
Facility
0.0
AZ AVG
1.8
Rank
#153 / 500 |
| The Retreat at Alameda |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Phoenix (Alameda Business Park) | 104
Facility
104
AZ AVG
55
Rank
#127 / 529 | No |
27
Facility
27
AZ AVG
37
Rank
#517 / 819 | Private / Companion Suites | 5
Facility
5
AZ AVG
11
Rank
#343 / 531 | C+ | Kari Curry | - | 7 | 6
Facility
6
AZ AVG
6
Rank
#397 / 500 | 0
Facility
0
AZ AVG
9
Rank
#372 / 500 | 0.0
Facility
0.0
AZ AVG
1.8
Rank
#283 / 500 |
| Cave Creek Assisted Living |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
RC Respite Care Short-term temporary care — days to weeks — to give family caregivers a break. Full care provided during the stay. Often used after hospitalization or to trial a facility before a permanent placement decision. | Cave Creek (Desert View Village) | 97
Facility
97
AZ AVG
55
Rank
#141 / 529 | Yes |
25
Facility
25
AZ AVG
37
Rank
#541 / 819 | Private / Companion Suites | 1
Facility
1
AZ AVG
11
Rank
#491 / 531 | - | Michelle Toft | - | 4 | 0
Facility
0
AZ AVG
6
Rank
#1 / 500 | 0
Facility
0
AZ AVG
9
Rank
#1 / 500 | 0.0
Facility
0.0
AZ AVG
1.8
Rank
#1 / 500 |
| Shadow Mountain Memory Care |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
RC Respite Care Short-term temporary care — days to weeks — to give family caregivers a break. Full care provided during the stay. Often used after hospitalization or to trial a facility before a permanent placement decision. | Phoenix (Paradise Valley Oasis) | 72
Facility
72
AZ AVG
55
Rank
#174 / 529 | Yes |
70
Facility
70
AZ AVG
37
Rank
#51 / 819 | Private / Companion Suites | 5
Facility
5
AZ AVG
11
Rank
#343 / 531 | A- | Misty Farnstrom | 95
Facility
95
AZ AVG
82
Rank
#2 / 59 | 9 | 8
Facility
8
AZ AVG
6
Rank
#427 / 500 | 1
Facility
1
AZ AVG
9
Rank
#207 / 500 | 0.1
Facility
0.1
AZ AVG
1.8
Rank
#126 / 500 |
Frequently Asked Questions about Shadow Mountain Memory Care
What neighborhood is Shadow Mountain Memory Care in?
Shadow Mountain Memory Care is in the Paradise Valley Oasis neighborhood of Phoenix.
Is Shadow Mountain Memory Care in a walkable area?
Shadow Mountain Memory Care has a walk score of 70. Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.
What is the license number of Shadow Mountain Memory Care?
According to AZ state health department records, Shadow Mountain Memory Care's license number is AL11632C.
When does Shadow Mountain Memory Care's license expire?
According to AZ state health department records, Shadow Mountain Memory Care's license expires on August 12, 2026.
Who is the administrator of Shadow Mountain Memory Care?
Misty Farnstrom is the administrator of Shadow Mountain Memory Care.
How many beds does Shadow Mountain Memory Care have?
Shadow Mountain Memory Care has 72 beds.
Are there photos of Shadow Mountain Memory Care?
Yes — there are 5 photos of Shadow Mountain Memory Care in the photo gallery on this page.
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