Shadow Mountain Memory Care
Assisted Living, Memory Care & Respite Care · Phoenix, AZ
Shadow Mountain Memory Care
Assisted Living, Memory Care & Respite Care · Phoenix, AZ
Located in the neighborhood of Phoenix, Arizona, Shadow Mountain Memory Care is a premiere senior living community designed for residents dealing with Alzheimer’s Disease, dementia and other forms of memory loss. Here, residents are offered with exceptional, compassionate care tailored to their individual needs and preferences. The community designed their environment and accommodations to offer utmost comfort and safety, while accommodating residents’ specific needs.
Dedicated to helping its residents continue living full, connected lives, the community offers them with various activities and specialized programming that provides them the engagement and stimulation they need to exercise their cognitive functions and memory. Meals here are made from scratch to make sure they are fresh, delicious, and packed with the freshest ingredients and all the nutrients residents need to stay nourished and healthy. Various community features and conveniences are also offered to provide residents with a worry-free lifestyle.
72-bed community Rank #170 / 522Bed count — State benchmarkedThis home is ranked 170th out of 522 homes in Arizona for bed count. Shows this facility's certified or reported bed count compared to other Arizona facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Arizona that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A moderately sized community that may balance personal attention with shared amenities and social activities.
5 years in operation Rank #345 / 533Years in operation — State benchmarkedThis home is ranked 345th out of 533 homes in Arizona for years in operation. Shows how long this facility has been in operation compared to other Arizona facilities. Longer operating histories may benefit residents, families, and staff.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Arizona that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
An established community with some operational experience and growing routines.
Walk Score: 70 / 100 Rank #51 / 818Walk Score — State benchmarkedThis home is ranked 51st out of 818 homes in Arizona for walk score. Shows how walkable this facility's neighborhood is compared to the average walk score across Arizona facilities. Higher scores benefit residents, families, and staff.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Arizona that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.
BBB Rating: A- (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
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About this community
Facility TypeAssisted Living Center
StatusActive
IssuanceSeptember 12, 2020
ExpirationAugust 12, 2026 Expires in 18 days
License NumberAL11632C
QualificationHealth Care
Shadow Mountain Memory Care is administered by Misty Farnstrom.
Inspection History
In Arizona, the Department of Health Services, Bureau of Long Term Care Licensing performs regular onsite inspections and investigates complaints for all licensed residential and nursing facilities.
Since 2024 · 2 years of data
1 deficiency
8 complaints
9 inspections
Inspection Score
A composite 0–100 score combining this facility's inspections, deficiencies, complaints, and enforcement actions relative to the Arizona state average. The score below shows how many points this facility sits above or below the typical Arizona assisted living residence score (the benchmark); higher is better.This is a proprietary Assisted Living Magazine score.
A composite 0–100 score combining this facility's inspections, deficiencies, complaints, and enforcement actions relative to the Arizona state average. The score below shows how many points this facility sits above or below the typical Arizona assisted living residence score (the benchmark); higher is better.This is a proprietary Assisted Living Magazine score.
13 points above the Arizona average for assisted living residences (82/100)
Rank #2 / 54 in Arizona Inspection Score — State benchmarked This home is ranked 2nd out of 54 homes in Arizona for inspection score. Shows this facility's inspection score compared to the Arizona average among 54 comparable communities in the ranking pool. Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Arizona that report data for that category. Facilities without available data are excluded from the ranking. This is a proprietary Assisted Living Magazine score. Inspection score: 95 out of 100. Letter grade A. 13 points above the Arizona average for assisted living residences (82/100)
Inspection Scorecard
This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the Arizona state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Since 2024 vs. Arizona state average
Overall vs. AZ average
2 Worse
Metrics worse than Arizona average:
• Total complaints (33% above)
• Complaints per year (33% above) 3 Better Metrics better than Arizona average:
• Total deficiencies (89% below)
• Deficiencies per inspection (94% below)
• Enforcement actions (100% below)
• Total complaints (33% above)
• Complaints per year (33% above) 3 Better Metrics better than Arizona average:
• Total deficiencies (89% below)
• Deficiencies per inspection (94% below)
• Enforcement actions (100% below)
Deficiencies
| This Facility | AZ Average | vs. AZ Avg |
|---|---|---|---|
|
Total deficiencies
Formal regulatory issues recorded by inspectors across all inspection types.
| 1 | 9 | This facility has 89% fewer total deficiencies than a typical Arizona assisted living residence (1 vs. AZ avg 9).↓ 89% better Rank #2 / 35 Total deficiencies — State benchmarked This home is ranked 2nd out of 35 homes in Arizona for deficiencies. Shows this facility's deficiencies compared to the Arizona average among 35 comparable communities in the ranking pool. Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Arizona that report data for that category. Facilities without available data are excluded from the ranking. |
|
Deficiencies per inspection
Average deficiencies per inspection.
| 0.1 | 1.8 | This facility has 94% fewer deficiencies per inspection than a typical Arizona assisted living residence (0.1 vs. AZ avg 1.8).↓ 94% better Rank #2 / 35 Deficiencies per inspection — State benchmarked This home is ranked 2nd out of 35 homes in Arizona for deficiencies per inspection. Shows this facility's deficiencies per inspection compared to the Arizona average among 35 comparable communities in the ranking pool. Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Arizona that report data for that category. Facilities without available data are excluded from the ranking. |
|
Enforcement actions
Formal penalties or interventions imposed by Arizona regulators — directed plans of correction, civil monetary penalties, denial of payment, or appointment of temporary management.
| 0 | 0.9 | This facility has 100% fewer enforcement actions than a typical Arizona assisted living residence (0 vs. AZ avg 0.9).↓ 100% better |
Inspections
| This Facility | AZ Average | vs. AZ Avg |
|---|---|---|---|
|
Total inspections
Combined count of all inspections conducted at this facility.
| 9 | 5 | This facility has had 80% more total inspections than the Arizona average (9 vs. AZ avg 5). More inspections can mean more regulatory scrutiny rather than worse care.↑ 80% more |
Complaints & Investigations
| This Facility | AZ Average | vs. AZ Avg |
|---|---|---|---|
|
Total complaints
Formal expressions of concern made by residents, families, or staff.
| 8 | 6 | This facility has 33% more total complaints than a typical Arizona assisted living residence (8 vs. AZ avg 6).↑ 33% worse Rank #419 / 482 Total complaints — State benchmarked This home is ranked 419th out of 482 homes in Arizona for complaint-related visits. Shows this facility's complaint-related visits compared to the Arizona average among 482 comparable communities in the ranking pool. Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Arizona that report data for that category. Facilities without available data are excluded from the ranking. |
|
Complaints per year
Average complaints per year since 2024.
| 4 | 3 | This facility has 33% more complaints per year than a typical Arizona assisted living residence (4 vs. AZ avg 3).↑ 33% worse |
Inspection Reports Summary
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
- The most recent inspection on October 21, 2024, found no deficiencies during complaint investigation AZ00217556.
- In early 2024, the facility was fined $500 for employing one staff member without a valid fingerprint clearance card within the required timeframe.
- February 6, 2024 complaint investigation cited one deficiency for governing authority compliance; previous food storage and linen issues from December 2022 were not repeated.
What does this home offer?
Pets Allowed
Room Sizes: 278 / 381 / 416 / 423 / 507 sq. ft
Housing Options: Private / Companion Suites
Building Type: Single-story
Beauty Services
Transportation Services
Housekeeping Services
Social and Recreational Activities
Exercise Programs
Music and Arts Classes
Living Spaces & Floor Plans for Shadow Mountain Memory Care
Places of interest near Shadow Mountain Memory Care
9.6 miles from city center
Estimated distance in miles from Phoenix's city center to Shadow Mountain Memory Care's address, calculated via Google Maps.
— 3.31 miles to nearest hospital (HonorHealth John C. Lincoln Medical Center)
Calculate Travel Distance to Shadow Mountain Memory Care
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Compare Assisted Living around Phoenix
Info below is compiled from the AZ Dept. of Health Services (ADHS), senior community websites & trusted data sources such as Walk Score & BBB.
Communities are listed from highest to lowest based on our ranking methodology.
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| MorningStar Assisted Living & Memory Care at Arcadia | AL MC | Phoenix (Arcadia Lite) | 135
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#64 / 533 | A+ | Travis Garrard | - | 7 | 5
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| Shadow Mountain Memory Care | AL MC RC | Phoenix (Paradise Valley Oasis) | 72
Facility
72
AZ AVG
54
Rank
#170 / 522 | Yes |
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70
AZ AVG
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#51 / 818 | Private / Companion Suites | 5
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5
AZ AVG
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Rank
#345 / 533 | A- | Misty Farnstrom | 95
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95
AZ AVG
82
Rank
#2 / 54 | 9 | 8
Facility
8
AZ AVG
6
Rank
#419 / 482 | 1
Facility
1
AZ AVG
9
Rank
#2 / 35 | 0.1
Facility
0.1
AZ AVG
1.8
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| The Terraces of Phoenix | AL IL MC NH SNF | Phoenix (Camelback East Village) | 64
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AZ AVG
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#130 / 818 | 1 Bed / 2 Bed | - | - | Kordell Erickson | 69
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AZ AVG
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Rank
#452 / 482 | 13
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9
Rank
#13 / 35 | 0.9
Facility
0.9
AZ AVG
1.8
Rank
#8 / 35 |
Financial Assistance for
Assisted Living in Arizona
Shadow Mountain Memory Care is located in Phoenix, Arizona.
Here are the financial assistance programs available to residents in Arizona.
More homes from the same operator
Operated by
OneLife Senior Living
Frequently Asked Questions about Shadow Mountain Memory Care
What neighborhood is Shadow Mountain Memory Care in?
Shadow Mountain Memory Care is in the Paradise Valley Oasis neighborhood of Phoenix.
Is Shadow Mountain Memory Care in a walkable area?
Shadow Mountain Memory Care has a walk score of 70. Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.
What is the license number of Shadow Mountain Memory Care?
According to AZ state health department records, Shadow Mountain Memory Care's license number is AL11632C.
When does Shadow Mountain Memory Care's license expire?
According to AZ state health department records, Shadow Mountain Memory Care's license expires on August 12, 2026.
How long has Shadow Mountain Memory Care been in business?
Shadow Mountain Memory Care has been operating for approximately 5 years, based on available licensing and registration records.
Are pets allowed at Shadow Mountain Memory Care?
Yes, Shadow Mountain Memory Care allows residents to bring their pets.
Who is the administrator of Shadow Mountain Memory Care?
Misty Farnstrom is the administrator of Shadow Mountain Memory Care.
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