Shadow Mountain Memory Care
Assisted Living, Memory Care & Respite Care · Phoenix, AZ
Shadow Mountain Memory Care
Assisted Living, Memory Care & Respite Care · Phoenix, AZ
Located in the neighborhood of Phoenix, Arizona, Shadow Mountain Memory Care is a premiere senior living community designed for residents dealing with Alzheimer’s Disease, dementia and other forms of memory loss. Here, residents are offered with exceptional, compassionate care tailored to their individual needs and preferences. The community designed their environment and accommodations to offer utmost comfort and safety, while accommodating residents’ specific needs.
Dedicated to helping its residents continue living full, connected lives, the community offers them with various activities and specialized programming that provides them the engagement and stimulation they need to exercise their cognitive functions and memory. Meals here are made from scratch to make sure they are fresh, delicious, and packed with the freshest ingredients and all the nutrients residents need to stay nourished and healthy. Various community features and conveniences are also offered to provide residents with a worry-free lifestyle.
72-bed community Rank #170 / 521Bed count — State benchmarkedThis home is ranked 170th out of 521 homes we track in Arizona for bed count. Shows this facility's certified or reported bed count compared to other Arizona facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Arizona that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A moderately sized community that may balance personal attention with shared amenities and social activities.
13 years in operation Rank #185 / 548Years in operation — State benchmarkedThis home is ranked 185th out of 548 homes we track in Arizona for years in operation. Shows how long this facility has been in operation compared to other Arizona facilities. Longer operating histories may benefit residents, families, and staff.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Arizona that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A community with a solid operating history and experience delivering ongoing care.
Walk Score: 70 / 100 Rank #51 / 775Walk Score — State benchmarkedThis home is ranked 51st out of 775 homes we track in Arizona for walk score. Shows how walkable this facility's neighborhood is compared to the average walk score across Arizona facilities. Higher scores benefit residents, families, and staff.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Arizona that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.
BBB Rating: A+ (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
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About this community
Facility TypeAssisted Living Center
IssuanceSeptember 12, 2020
License NumberAL11632C
QualificationHealth Care
Shadow Mountain Memory Care is administered by Misty Farnstrom.
Inspection History
In Arizona, the Department of Health Services, Bureau of Long Term Care Licensing performs regular onsite inspections and investigates complaints for all licensed residential and nursing facilities.
Inspection Scorecard
This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the Arizona state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Overall vs. AZ average
2 Worse
Metrics worse than Arizona average:
• Total complaints (33% above)
• Complaints per year (33% above) 3 Better Metrics better than Arizona average:
• Total deficiencies (92% below)
• Deficiencies per inspection (96% below)
• Enforcement actions (100% below)
• Total complaints (33% above)
• Complaints per year (33% above) 3 Better Metrics better than Arizona average:
• Total deficiencies (92% below)
• Deficiencies per inspection (96% below)
• Enforcement actions (100% below)
Deficiencies
| This Facility | AZ Average | vs. AZ Avg |
|---|---|---|---|
|
Total deficiencies
Formal regulatory issues recorded by inspectors across all inspection types.
| 1 | 12 | This facility has 92% fewer total deficiencies than a typical Arizona assisted living residence (1 vs. AZ avg 12).↓ 92% better Rank #89 / 487 Total deficiencies — State benchmarked This home is ranked 89th out of 487 homes we track in Arizona for deficiencies. Shows this facility's deficiencies compared to the Arizona average among 487 comparable communities in the ranking pool. Communities with the same value for a metric share the same rank. Rankings cover every community we track in Arizona that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric. |
|
Deficiencies per inspection
Average deficiencies per inspection.
| 0.1 | 2.41 | This facility has 96% fewer deficiencies per inspection than a typical Arizona assisted living residence (0.1 vs. AZ avg 2.41).↓ 96% better Rank #89 / 487 Deficiencies per inspection — State benchmarked This home is ranked 89th out of 487 homes we track in Arizona for deficiencies per inspection. Shows this facility's deficiencies per inspection compared to the Arizona average among 487 comparable communities in the ranking pool. Communities with the same value for a metric share the same rank. Rankings cover every community we track in Arizona that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric. |
|
Enforcement actions
Formal penalties or interventions imposed by Arizona regulators — directed plans of correction, civil monetary penalties, denial of payment, or appointment of temporary management.
| 0 | 0.9 | This facility has 100% fewer enforcement actions than a typical Arizona assisted living residence (0 vs. AZ avg 0.9).↓ 100% better |
Inspections
| This Facility | AZ Average | vs. AZ Avg |
|---|---|---|---|
|
Total inspections
Combined count of all inspections conducted at this facility.
| 8 | 5 | This facility has had 60% more total inspections than the Arizona average (8 vs. AZ avg 5). More inspections can mean more regulatory scrutiny rather than worse care.↑ 60% more |
Complaints & Investigations
| This Facility | AZ Average | vs. AZ Avg |
|---|---|---|---|
|
Total complaints
Formal expressions of concern made by residents, families, or staff.
| 8 | 6 | This facility has 33% more total complaints than a typical Arizona assisted living residence (8 vs. AZ avg 6).↑ 33% worse Rank #427 / 490 Total complaints — State benchmarked This home is ranked 427th out of 490 homes we track in Arizona for complaint-related visits. Shows this facility's complaint-related visits compared to the Arizona average among 490 comparable communities in the ranking pool. Communities with the same value for a metric share the same rank. Rankings cover every community we track in Arizona that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric. |
|
Complaints per year
Average complaints per year since 2024.
| 4 | 3 | This facility has 33% more complaints per year than a typical Arizona assisted living residence (4 vs. AZ avg 3).↑ 33% worse |
What does this home offer?
Pets Allowed
Room Sizes: 278 / 381 / 416 / 423 / 507 sq. ft
Housing Options: Private / Companion Suites
Building Type: Single-story
Beauty Services
Transportation Services
Housekeeping Services
Social and Recreational Activities
Exercise Programs
Music and Arts Classes
Living Spaces & Floor Plans for Shadow Mountain Memory Care
Places of interest near Shadow Mountain Memory Care
9.6 miles from city center
Estimated distance in miles from Phoenix's city center to Shadow Mountain Memory Care's address, calculated via Google Maps.
— 3.31 miles to nearest hospital (HonorHealth John C. Lincoln Medical Center)
Calculate Travel Distance to Shadow Mountain Memory Care
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Compare Assisted Living around Phoenix
Info below is compiled from the AZ Dept. of Health Services (ADHS), senior community websites & trusted data sources such as Walk Score & BBB.
Communities are listed from highest to lowest based on our ranking methodology.
Care Types in This Table
AL (Assisted Living):
Housing with help for daily activities like bathing, dressing, and medication, without 24-hour skilled nursing.
MC (Memory Care):
Secured, specialized care for people living with Alzheimer's or dementia.
RC (Respite Care):
Short-term temporary care that gives family caregivers a break.
IL (Independent Living):
Community living with dining, activities, and transportation for active seniors who need little personal care.
HOS (Hospice Care):
Comfort-focused care for those with a terminal illness, prioritizing quality of life over treatment.
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City and state of the facility. Used for mapping and state-average comparisons.
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Licensed bed capacity (maximum allowed). Not the same as how many beds are currently filled.
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Indicates whether residents are allowed to have pets in the facility.
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Third-party neighborhood walkability score (0–100). Convenience/context metric, not a healthcare quality measure.
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Description of bed or unit types offered (e.g. assisted living, memory care), as reported in state or facility disclosures.
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Number of years the company has been in operation.
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Better Business Bureau grade for the operating company. Reflects complaint handling and business practices, not clinical care quality.
|
A named contact for the facility. Hover the name to see their role — Administrator (state administrator of record or facility-provided administrator), Nursing Director, Medical Director, or Staff. The most authoritative available is shown.
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Count of regulatory inspections in the reporting window. Higher volume can reflect more oversight visits, complaint-driven surveys, or routine licensure cycles.
|
Regulatory visits tied to complaints or allegations in the state file—not the same as every routine survey.
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Total count of deficiencies (cited regulatory issues) recorded in the selected reporting period. Read alongside inspection counts for context.
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The average number of deficiencies this facility receives each time it's inspected, calculated as total deficiencies ÷ total inspections. A lower number suggests more consistent compliance with safety and care standards.
| |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Avista Senior Living North Mountain | AL MC RC | Phoenix (Globa) | 149
Facility
149
AZ AVG
54
Rank
#41 / 521 | Yes |
75
Facility
75
AZ AVG
38
Rank
#22 / 775 | Studio / 1 Bed / 2 Bed | 16
Facility
16
AZ AVG
12
Rank
#149 / 548 | A+ | Candice A Fine | 10 | 8
Facility
8
AZ AVG
6
Rank
#427 / 490 | 7
Facility
7
AZ AVG
9
Rank
#249 / 487 | 0.7
Facility
0.7
AZ AVG
1.8
Rank
#134 / 487 |
| MorningStar Assisted Living & Memory Care at Arcadia | AL MC | Phoenix (Arcadia Lite) | 135
Facility
135
AZ AVG
54
Rank
#57 / 521 | Yes |
69
Facility
69
AZ AVG
38
Rank
#60 / 775 | Studio / 1 Bed / 2 Bed | 22
Facility
22
AZ AVG
12
Rank
#84 / 548 | A+ | Travis Garrard | 8 | 5
Facility
5
AZ AVG
6
Rank
#387 / 490 | 1
Facility
1
AZ AVG
9
Rank
#89 / 487 | 0.1
Facility
0.1
AZ AVG
1.8
Rank
#89 / 487 |
| La Siena | AL IL MC | Phoenix (Pueblo Hermoso) | 111
Facility
111
AZ AVG
54
Rank
#111 / 521 | Yes |
61
Facility
61
AZ AVG
38
Rank
#145 / 775 | 1 Bed / 2 Bed | 18
Facility
18
AZ AVG
12
Rank
#125 / 548 | - | Jonathan T Burningham | 6 | 4
Facility
4
AZ AVG
6
Rank
#354 / 490 | 6
Facility
6
AZ AVG
9
Rank
#224 / 487 | 1.0
Facility
1.0
AZ AVG
1.8
Rank
#162 / 487 |
| Shadow Mountain Memory Care | AL MC RC | Phoenix (Paradise Valley Oasis) | 72
Facility
72
AZ AVG
54
Rank
#170 / 521 | Yes |
70
Facility
70
AZ AVG
38
Rank
#51 / 775 | Private / Companion Suites | 13
Facility
13
AZ AVG
12
Rank
#185 / 548 | A+ | Misty Farnstrom | 8 | 8
Facility
8
AZ AVG
6
Rank
#427 / 490 | 1
Facility
1
AZ AVG
9
Rank
#89 / 487 | 0.1
Facility
0.1
AZ AVG
1.8
Rank
#89 / 487 |
| Angel Care Home Assisted Living | AL HOS MC | Phoenix (Alvarado Manors) | 10
Facility
10
AZ AVG
54
Rank
#237 / 521 | No |
54
Facility
54
AZ AVG
38
Rank
#207 / 775 | Private / Semi-Private Rooms | 5
Facility
5
AZ AVG
12
Rank
#371 / 548 | - | - | 5 | 1
Facility
1
AZ AVG
6
Rank
#182 / 490 | 4
Facility
4
AZ AVG
9
Rank
#177 / 487 | 0.8
Facility
0.8
AZ AVG
1.8
Rank
#147 / 487 |
Financial Assistance for
Assisted Living in Arizona
Shadow Mountain Memory Care is located in Phoenix, Arizona.
Here are the financial assistance programs available to residents in Arizona.
More homes from the same operator
Operated by
OneLife Senior Living
Frequently Asked Questions about Shadow Mountain Memory Care
What neighborhood is Shadow Mountain Memory Care in?
Shadow Mountain Memory Care is in the Paradise Valley Oasis neighborhood of Phoenix.
Is Shadow Mountain Memory Care in a walkable area?
Shadow Mountain Memory Care has a walk score of 70. Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.
What is the license number of Shadow Mountain Memory Care?
According to AZ state health department records, Shadow Mountain Memory Care's license number is AL11632C.
How long has Shadow Mountain Memory Care been in business?
Shadow Mountain Memory Care has been operating for approximately 13 years, based on available licensing and registration records.
Are pets allowed at Shadow Mountain Memory Care?
Yes, Shadow Mountain Memory Care allows residents to bring their pets.
Who is the administrator of Shadow Mountain Memory Care?
Misty Farnstrom is the administrator of Shadow Mountain Memory Care.
How many beds does Shadow Mountain Memory Care have?
Shadow Mountain Memory Care has 72 beds.
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