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CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
Menomonee Falls Health Services is the premier nursing home in the city. The nursing facility provides short-term and long-term rehabilitation with quality care. The staff is encouraged to promote a comfortable atmosphere for the residents to build a mutual level of trust and respect among each other. Menomonee Falls is a secure and safe environment that enhances the quality of life for its residents.
As a proud member of the North Shore Healthcare Community, I know the rehabilitation and nursing care provided is inclusive of residents, who are guaranteed to get personalized care catered to their needs in an inviting community with refined hospitality. Many of the services are centered on outpatient care– an array of therapy services, wound care services, IV care services, and many more.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.
This home is ranked 97th out of 172 homes in Wisconsin for nurse hours. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
| Staff type | Hours / Day / Resident | vs state avg |
|---|---|---|
|
Registered Nurse (RN)
RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.
| 44m per day | ▼ 25% State avg: 58m per day · National avg: 41m per day |
|
LPN / LVN
Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.
| 49m per day | ▲ 29% State avg: 38m per day · National avg: 52m per day |
|
Nurse Aide
Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.
| 2h 22m per day | ▼ 9% State avg: 2h 35m per day · National avg: 2h 21m per day |
|
Weekend Total Nursing
Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
| 3h 34m per day | ▼ 4% State avg: 3h 43m per day · National avg: 3h 26m per day |
|
Physical Therapist
Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.
| 4m per day | ■ Avg State avg: 4m per day · National avg: 4m per day |
|
Weekend RN
Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.
| 32m per day | ▼ 17% State avg: 39m per day · National avg: 29m per day |
Lower than the Wisconsin average: 70%Menomonee Falls Health Services is legally operated by Nsh Menomonee Llc, and administrated by Kari Grosenick.
In Wisconsin, the Department of Health Services, Division of Quality Assurance performs unannounced onsite surveys to ensure that long-term care facilities meet health and safety laws.
This scorecard compares key inspection, citation, and complaint metrics at this facility against the Wisconsin state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Deficiencies
| This Facility | WI Average | vs. WI Avg |
|---|---|---|---|
|
Total deficiencies
Formal regulatory issues recorded by inspectors across all inspection types.
| 48 | 12 | This facility has 300% more total deficiencies than a typical Wisconsin nursing home (48 vs. WI avg 12).↑ 300% worse |
|
Deficiencies per year
Average deficiencies per year since 2023.
| 16 | 4 | This facility has 300% more deficiencies per year than a typical Wisconsin nursing home (16 vs. WI avg 4).↑ 300% worse |
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
Wisconsin average 6
Last Health inspection on Aug 2025
Wisconsin average 27.3
Wisconsin average 4.19
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
35 of 47 citations resulted from standard inspections; 7 of 47 resulted from complaint investigations; and 5 of 47 came from combined inspections (standard and complaint).
100% better than Wisconsin averageWisconsin average: 0.9
317% worse than Wisconsin averageWisconsin average: 1.2
Corrected
Corrected
Corrected
Corrected
Reporting period: October 1 – December 31, 2025 (Q4 2025). Source: CMS Payroll-Based Journal report.
42% more staff per resident than Wisconsin average
0% compared with Wisconsin average
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Manages medical care and health needs.
18 total: 10 full-time employees and 8 contractors.
18
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.5 hoursAssists with medical care and medications.
21 total: 9 full-time employees and 12 contractors.
21
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.8 hoursHelps with daily care and mobility.
54 total: 32 full-time employees and 22 contractors.
54
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.2 hours
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Total hours from contractors
3,518 contractor hours this quarter
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
| Certified Nursing Assistant | 32 | 22 | 54 | 7,510 | 92 | 100% | 7.2 |
| Licensed Practical Nurse | 9 | 12 | 21 | 2,585 | 92 | 100% | 7.8 |
| Registered Nurse | 10 | 8 | 18 | 1,540 | 91 | 99% | 7.5 |
| Physical Therapy Assistant | 0 | 7 | 7 | 775 | 88 | 96% | 5.9 |
| Physical Therapy Aide | 0 | 3 | 3 | 691 | 66 | 72% | 6 |
| Administrator | 1 | 0 | 1 | 537 | 67 | 73% | 8 |
| Speech Language Pathologist | 0 | 3 | 3 | 499 | 71 | 77% | 6.6 |
| Dental Services Staff | 1 | 0 | 1 | 482 | 58 | 63% | 8.3 |
| Dietitian | 1 | 0 | 1 | 471 | 63 | 68% | 7.5 |
| Qualified Social Worker | 0 | 2 | 2 | 457 | 72 | 78% | 6.3 |
| Nurse Practitioner | 2 | 0 | 2 | 416 | 52 | 57% | 8 |
| Clinical Nurse Specialist | 2 | 0 | 2 | 355 | 38 | 41% | 7.9 |
| Respiratory Therapy Technician | 0 | 5 | 5 | 216 | 52 | 57% | 4.1 |
| Occupational Therapy Aide | 2 | 0 | 2 | 90 | 25 | 27% | 3.6 |
| Occupational Therapy Assistant | 0 | 1 | 1 | 36 | 9 | 10% | 4 |
Includes penalties issued in 2023-2024
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database (Data as of Jan 2026)
43% higher than Wisconsin averageWisconsin average: $95K
94% more fines than Wisconsin averageWisconsin average: 2.1
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
1
51% more payment denials than Wisconsin averageWisconsin average: 0.7
Penalties are imposed by CMS for violations of federal nursing home regulations.
5 penalties in the past 3 years
Multiple penalties were reported in the last 3 years.
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Nov 26, 2024
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
May 1, 2024
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
May 1, 2024
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Dec 18, 2023Last updated: Jan 2026
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
10.6
In line with Wisconsin averageWisconsin average: 10.5
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
28.6
29% worse than Wisconsin averageWisconsin average: 22.1
CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Percent of long-stay residents whose need for help with daily activities has increased
28.4%
61% worse than Wisconsin averageWisconsin average: 17.6%
Percent of low risk long-stay residents who lose control of their bowels or bladder
28.7%
10% worse than Wisconsin averageWisconsin average: 26.0%
Percent of long-stay residents experiencing one or more falls with major injury
3.7%
17% worse than Wisconsin averageWisconsin average: 3.2%
Percent of long-stay high risk residents with pressure ulcers
4.6%
16% better than Wisconsin averageWisconsin average: 5.4%
Percent of long-stay residents with a urinary tract infection
5.8%
82% worse than Wisconsin averageWisconsin average: 3.2%
Percent of long-stay residents who lose too much weight
5.7%
17% worse than Wisconsin averageWisconsin average: 4.9%
Percent of long-stay residents who have depressive symptoms
14.6%
190% worse than Wisconsin averageWisconsin average: 5.0%
Percent of long-stay residents who received an antipsychotic medication
16.8%
5% worse than Wisconsin averageWisconsin average: 16.1%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
100.0%
In line with Wisconsin averageWisconsin average: 95.9%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
83.9%
12% worse than Wisconsin averageWisconsin average: 95.0%
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
73.5%
16% worse than Wisconsin averageWisconsin average: 87.3%
Percent of short-stay residents who newly received an antipsychotic medication
4.4%
252% worse than Wisconsin averageWisconsin average: 1.2%
Percentage of SNF residents who experience falls with major injury during their stay.
0.0%
100% better than Wisconsin averageWisconsin average: 0.8%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
25% of new residents, usually for short-term rehab.
14% of new residents, often for short stays.
62% of new residents, often for long-term daily care.
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total residents
35Residents meet regularly to discuss policies, care quality, and activities
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Historical financial and operational data for Menomonee Falls Health Services based on CMS SNF Cost Reports.
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Rank #158 / 177Payroll — State benchmarkedThis home is ranked 158th out of 177 homes in Wisconsin for payroll. Shows total annual staff payroll benchmarked to the Wisconsin average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Most residents stay for extended periods and receive ongoing daily care.
5.3 miles from city center
Estimated distance in miles from Menomonee Falls's city center to Menomonee Falls Health Services's address, calculated via Google Maps.
— 0.89 miles to nearest hospital (Froedtert Menomonee Falls Hospital)
Add your location
Menomonee Falls Health Services is located in Menomonee Falls, Wisconsin.
Here are the financial assistance programs available to residents in Wisconsin.
The information below is reported by the Wisconsin Department of Health Services, Division of Quality Assurance.
| Menomonee Falls Health Services |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care). | Menomonee Falls | - | 50
Facility
50
WI AVG
61
Rank
#235 / 496 |
33
Facility
33
WI AVG
42
Rank
#357 / 580 | - |
| Virginia Highlands Health and Rehabilitation Center |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Germantown (Village Of Germantown) | - | 121
Facility
121
WI AVG
61
Rank
#31 / 496 |
25
Facility
25
WI AVG
42
Rank
#410 / 580 | - |
| LindenGrove Menomonee Falls |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care). | Menomonee Falls | - | 73
Facility
73
WI AVG
61
Rank
#147 / 496 |
10
Facility
10
WI AVG
42
Rank
#499 / 580 | - |
The legal owner and operator of Menomonee Falls Health Services is Nsh Menomonee Llc.
Menomonee Falls Health Services has a walk score of 33. Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
Menomonee Falls Health Services's occupancy is 60%.
Kari Grosenick is the administrator of Menomonee Falls Health Services.
Menomonee Falls Health Services has 50 beds.
Yes — there are 6 photos of Menomonee Falls Health Services in the photo gallery on this page.
(262) 255-1180 will put you in contact with the team at Menomonee Falls Health Services.
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