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Nursing Home in Germantown

CMS overall rating Info The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.

Menomonee Falls Health Services

Nursing Home in Germantown

CMS overall rating Info The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.

Menomonee Falls Health Services

Overview of Menomonee Falls Health Services

Menomonee Falls Health Services is the premier nursing home in the city. The nursing facility provides short-term and long-term rehabilitation with quality care. The staff is encouraged to promote a comfortable atmosphere for the residents to build a mutual level of trust and respect among each other. Menomonee Falls is a secure and safe environment that enhances the quality of life for its residents.

As a proud member of the North Shore Healthcare Community, I know the rehabilitation and nursing care provided is inclusive of residents, who are guaranteed to get personalized care catered to their needs in an inviting community with refined hospitality. Many of the services are centered on outpatient care– an array of therapy services, wound care services, IV care services, and many more.

(262) 255-1180

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Overall rating Info The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
1/5
Wisconsin average: 3.0/5
Health Inspection Info Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
1/5
Wisconsin average: 2.8/5
Staffing Info Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
3/5
Wisconsin average: 3.6/5
Quality Measures Info Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
1/5
Wisconsin average: 3.3/5

Nursing care per resident

Info This shows how many total hours of nursing staff time are available per resident each day. Higher numbers usually mean more staff support.
3h 57m per day

This home provides 7% less nursing time per resident than the Wisconsin average.

Wisconsin average: 4h 14m per day

Staffing hours breakdown

Info Hours of care per resident per day, broken down by staff type. Data from CMS Medicare.
Staff type Facility State avg National avg
Registered Nurse (RN) Info Registered nurse hours per resident per day. 40m per day 58m per day 41m per day
Nurse Aide Info Nurse aide hours per resident per day. 1h 55m per day 2h 35m per day 2h 21m per day
Total Nursing (Weekend) Info Total number of nurse staff hours per resident per day on weekends. 3h 14m per day 3h 43m per day 3h 26m per day
Physical Therapist Info Physical therapist staff hours per resident per day. 5m per day 4m per day 4m per day
RN (Weekend) Info Registered nurse hours per resident per day on weekends. 33m per day 39m per day 29m per day

Capacity and availability

Smaller home

May offer a more intimate, personalized care environment.

Total beds 50

This home usually has availability

Lower occupancy suggests more openings may be available.

Lower demand than the Wisconsin average
Occupancy rate 29.3%
Residents per day (avg) 25
Occupancy rate
29.3%
Residents per day (avg)
25

Who this home usually serves

TYPE OF STAY

Mostly long-term care residents

Most residents stay for extended periods and receive ongoing daily care.

Might be optimal for
Long-term daily care Ongoing support needs

Breakdown by payment type

Medicare

25% of new residents, usually for short-term rehab.

Typical stay 24 days

Private pay

14% of new residents, often for short stays.

Typical stay 2 years

Medicaid

62% of new residents, often for long-term daily care.

Typical stay 2 - 3 months

Finances and operations

Privately-owned community
Operated by a business corporation.
Home revenue
$5.8M
Operating loss
-$935.6K
Privately-owned community Operated by a business corporation.
Home revenue
$5.8M
Operating loss
-$935.6K
Payroll costs Info The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$1.2M
20.3% of revenue
Other operating costs Info All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$5.6M
Total costs $6.7M
Bed community size
50-bed community
A moderately sized community that may balance personal attention with shared amenities and social activities.
Walk Score
Walk Score: 33 / 100
Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.

About this community

License Details

Facility TypeSkilled Care
CountyWAUKESHA

Additional Licensing Details

CMS Certification Number525415

Ownership & Operating Entity

Menomonee Falls Health Services is legally operated by Nsh Menomonee Llc, and administrated by Kari Grosenick.

Profit StatusLIMITED LIABILITY COMPANY

Therapy & Rehabilitation

1 service
Rehabilitation Services

Staffing & Medical

2 services
Doctor on Staff
Skilled Nursing

Additional Services

3 services
Rehabilitation
Home Health And Hospice
Brain Injury Rehabilitation

Contact Information

Fax(262) 255-1638

Amenities & Lifestyle

0 amenities
Specific ProgramsSkilled Nursing, Assisted Living, Rehabilitation, Home Health and Hospice, Brain Injury Rehabilitation

Dining & Nutrition

Food DescriptionComprehensive dining services are provided.
Meals IncludedYes

Types of Care at Menomonee Falls Health Services

Skilled Nursing

Contact Menomonee Falls Health Services

Inspection History

In Wisconsin, the Department of Health Services, Division of Quality Assurance performs unannounced onsite surveys to ensure that long-term care facilities meet health and safety laws.

6 visits/inspections

3 visits/inspections triggered by complaints

2 routine inspections

Results

6 with issues

0 without issues

Latest inspection

Date December 3, 2025
Annual Inspection

24 deficiencies

Deficiencies indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.

Wisconsin average: 12 deficiencies

Health Inspection History

Inspections
Total health inspections 5

Wisconsin average 6


Last Health inspection on Aug 2025

Total health citations 47

Wisconsin average 27.3

Citations per inspection
9.4

Wisconsin average 4.19


Health citations are formal notices following inspections when they fail to comply with safety and care standards.

35 of 47 citations resulted from standard inspections; 7 of 47 resulted from complaint investigations; and 5 of 47 came from combined inspections (standard and complaint).

Breakdown of citation severity (last 3 years)
Critical Health citations More info 0
100% better than Wisconsin average

Wisconsin average: 0.9


Serious Health citations More info 5
317% worse than Wisconsin average

Wisconsin average: 1.2

0 critical citations More info Wisconsin average: 0.9

5 serious citations More info Wisconsin average: 1.2

42 moderate citations More info Wisconsin average: 24.7

0 minor citations More info Wisconsin average: 0.6
Citations history (last 3 years)
Abuse/Neglect moderate citation Info Issues related to protecting resident's from harm, including abuse, neglect, or mistreatment. Aug 04, 2025
Corrected

Administration moderate citation Info Issues related to how the facility is managed, including policies, procedures, and compliance with regulations. Aug 04, 2025
Corrected

Infection Control moderate citation Info Issues related to preventing and controlling infections, including hygiene practices and safety protocols. Aug 04, 2025
Corrected

Infection Control moderate citation Info Issues related to preventing and controlling infections, including hygiene practices and safety protocols. Aug 04, 2025
Corrected

Compare Nursing Homes around Germantown The information below is reported by the Wisconsin Department of Health Services, Division of Quality Assurance.

Filter by care type
Menomonee Falls Health Services
NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

Menomonee Falls
100
33
Countryview Group Home
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

Germantown
-
7
LindenGrove Menomonee Falls
NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

Menomonee Falls
73
10
Virginia Highlands Health and Rehabilitation Center
MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

Germantown
121
25

Places of interest near Menomonee Falls Health Services

Address 5.3 miles from city center — 0.89 miles to nearest hospital (Froedtert Menomonee Falls Hospital)

Calculate Travel Distance to Menomonee Falls Health Services

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Address

Staffing Data (Q2 2025)

This data corresponds to Q2 2025 and is based on CMS Payroll-Based Journal.

Total staff 80
Employees 43
Contractors 37
Staff to resident ratio 2.29:1
5% worse than Wisconsin average

Wisconsin average ratio: 2.41:1

Avg staff/day 19
Average shift 6.9 hours
5% worse than Wisconsin average

Wisconsin average: 7.3 hours

Total staff hours (quarter) 11,882
Nursing staff breakdown
Registered Nurse

Manages medical care and health needs.

Total count 11
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 7.8 hours

This role is partially covered by contractors.

Licensed Practical Nurse

Assists with medical care and medications.

Total count 10
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 7.6 hours

No contractors work on this role.

Certified Nursing Assistant

Helps with daily care and mobility.

Total count 22
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 6.9 hours

This role is partially covered by contractors.

Contractor staffing

Total hours from contractors

17.7%

2,104 contractor hours this quarter

Speech Language Pathologist: 7 Certified Nursing Assistant: 5 Physical Therapy Assistant: 5 Registered Nurse: 5 Physical Therapy Aide: 4 Respiratory Therapy Technician: 4 Occupational Therapy Assistant: 4 Qualified Social Worker: 2 Nurse Practitioner: 1
Staff by category
Certified Nursing Assistant 17 5 22 4,355 91 100% 6.9
Licensed Practical Nurse 10 0 10 2,426 91 100% 7.6
Registered Nurse 6 5 11 1,318 89 98% 7.8
Physical Therapy Assistant 0 5 5 625 82 90% 6.1
Administrator 1 0 1 512 64 70% 8
Nurse Practitioner 1 1 2 492 59 65% 8.3
Dental Services Staff 1 0 1 464 63 69% 7.4
Physical Therapy Aide 0 4 4 432 68 75% 5
Qualified Social Worker 0 2 2 360 75 82% 4.8
Dietitian 1 0 1 335 49 54% 6.8
Respiratory Therapy Technician 0 4 4 203 41 45% 4.9
Clinical Nurse Specialist 3 0 3 144 30 33% 4.1
Occupational Therapy Aide 2 0 2 88 25 27% 3.5
Speech Language Pathologist 0 7 7 86 25 27% 3
Occupational Therapy Assistant 0 4 4 34 17 19% 1.8
RN Director of Nursing 1 0 1 9 1 1% 9.3
22 Certified Nursing Assistant
% of Days 100%
10 Licensed Practical Nurse
% of Days 100%
11 Registered Nurse
% of Days 98%
5 Physical Therapy Assistant
% of Days 90%
1 Administrator
% of Days 70%
2 Nurse Practitioner
% of Days 65%
1 Dental Services Staff
% of Days 69%
4 Physical Therapy Aide
% of Days 75%
2 Qualified Social Worker
% of Days 82%
1 Dietitian
% of Days 54%
4 Respiratory Therapy Technician
% of Days 45%
3 Clinical Nurse Specialist
% of Days 33%
2 Occupational Therapy Aide
% of Days 27%
7 Speech Language Pathologist
% of Days 27%
4 Occupational Therapy Assistant
% of Days 19%
1 RN Director of Nursing
% of Days 1%

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Total census
35 residents
Residents by payment source
Medicare
6 residents (17.1%)
Medicaid
24 residents (68.6%)
Private pay or other
5 residents (14.3%)
Programs & Services
Residents' Group

Residents meet regularly to discuss policies, care quality, and activities

Active Resident Council

Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.

Quality of care over time

These measures show how residents usually do over time at this home, based on health outcomes and preventive care.

High-risk clinical events score Info A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline. 10.6
In line with Wisconsin average

Wisconsin average: 10.5

Functional decline score Info A composite score based on activities of daily living decline, walking ability decline, and incontinence. 28.6
29% worse than Wisconsin average

Wisconsin average: 22.1

Long-stay resident measures
Significantly below average Wisconsin avg: 3.1 Info CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Need for Help with Daily Activities Increased Info Percent of long-stay residents whose need for help with daily activities has increased 28.4%
61% worse than Wisconsin average

Wisconsin average: 17.6%

Low Risk Residents with Bowel/Bladder Incontinence Info Percent of low risk long-stay residents who lose control of their bowels or bladder 28.7%
10% worse than Wisconsin average

Wisconsin average: 26.0%

Falls with Major Injury Info Percent of long-stay residents experiencing one or more falls with major injury 3.7%
17% worse than Wisconsin average

Wisconsin average: 3.2%

High Risk Residents with Pressure Ulcers Info Percent of long-stay high risk residents with pressure ulcers 4.6%
16% better than Wisconsin average

Wisconsin average: 5.4%

Urinary Tract Infection Info Percent of long-stay residents with a urinary tract infection 5.8%
82% worse than Wisconsin average

Wisconsin average: 3.2%

Lost Too Much Weight Info Percent of long-stay residents who lose too much weight 5.7%
17% worse than Wisconsin average

Wisconsin average: 4.9%

Depressive Symptoms Info Percent of long-stay residents who have depressive symptoms 14.6%
190% worse than Wisconsin average

Wisconsin average: 5.0%

Antipsychotic Use Info Percent of long-stay residents who received an antipsychotic medication 16.8%
5% worse than Wisconsin average

Wisconsin average: 16.1%

Pneumococcal Vaccine Info Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine 100.0%
In line with Wisconsin average

Wisconsin average: 95.9%

Influenza Vaccine Info Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine 83.9%
12% worse than Wisconsin average

Wisconsin average: 95.0%

Short-stay resident measures
Pneumococcal Vaccine Info Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine 73.5%
16% worse than Wisconsin average

Wisconsin average: 87.3%

Antipsychotic medication increase Info Percent of short-stay residents who newly received an antipsychotic medication 4.4%
252% worse than Wisconsin average

Wisconsin average: 1.2%

Falls with major injury Info Percentage of SNF residents who experience falls with major injury during their stay. 0.0%
100% better than Wisconsin average

Wisconsin average: 0.8%

Penalties and fines

Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.

Source: CMS Penalties Database (Data as of Jan 2026)

Total fines amount $136K
43% higher than Wisconsin average

Wisconsin average: $95K

Number of fines 4
94% more fines than Wisconsin average

Wisconsin average: 2.1

Payment Denials Info Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed. 1
51% more payment denials than Wisconsin average

Wisconsin average: 0.7

Fines amount comparison
Fines amount comparison
This facility $136K
Wisconsin average $95K
Penalty History

Penalties are imposed by CMS for violations of federal nursing home regulations.

Civil Money Penalty Info Fines imposed for noncompliance, which can be assessed per day or per instance of violation. Nov 26, 2024
$48K
Civil Money Penalty Info Fines imposed for noncompliance, which can be assessed per day or per instance of violation. May 1, 2024
$55K
Payment Denial Info Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed. May 1, 2024
8 days
Civil Money Penalty Info Fines imposed for noncompliance, which can be assessed per day or per instance of violation. Dec 18, 2023
$30K

Last updated: Jan 2026

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Financial Aid for Wisconsin Seniors

Get financial aid guidance

Family Care Program

WI Medicaid Family Care

Age 65+ or disabled, Wisconsin resident, Medicaid-eligible, long-term care need.

~$2,829/month (300% FBR, individual).

$2,000 (individual), $3,000 (couple).

Managed care model; rural/urban balance.

Wisconsin Caregiver Support Program

WI NFCSP Respite

Caregiver of someone 60+ (or with dementia), Wisconsin resident.

No strict limit; prioritizes low-income.

Not applicable.

High rural demand; ADRC coordination.

IRIS (Include, Respect, I Self-Direct)

Wisconsin IRIS

Age 65+ (or disabled 18+), WI resident, Medicaid-eligible, NFLOC.

~$2,829/month; QIT optional.

$2,000 (individual), $3,000 (couple).

Flexible budget; serves ~20,000; participant hires caregivers.

SeniorCare Prescription Drug Assistance

Wisconsin SeniorCare

Age 65+, WI resident, US citizen/qualified immigrant, not on full Medicaid.

~$24,980-$34,980/year (Level 1-2B, individual); varies by level.

None.

Four benefit levels; serves ~50,000 annually.

Medicare Savings Program (MSP)

Wisconsin Medicare Savings Program

Age 65+ or disabled, WI resident, Medicare Part A/B.

~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.

$9,430 (individual), $14,130 (couple).

Includes Extra Help for Part D; no waitlist.

Wisconsin Home Energy Assistance Program (WHEAP)

Wisconsin WHEAP

Age 60+ prioritized, WI resident, low-income household.

~$3,970/month (185% FPL).

Not assessed.

Covers gas, electric, wood; crisis aid available.

Senior Community Service Employment Program (SCSEP)

Wisconsin SCSEP

Age 55+, unemployed, low-income, WI resident.

~$1,983/month (125% FPL).

Not specified.

Priority for veterans, rural residents; Goodwill/AARP partnership.

VA Aid and Attendance (A&A) and Housebound Benefits

Wisconsin VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse, WI resident, wartime service, ADL help (A&A) or homebound.

Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.

~$155,356 (net worth).

High rural veteran use; supports care costs.

Property Tax Deferral Loan Program

Wisconsin Property Tax Deferral Loan

Age 65+, WI resident, homeowner, live in home 6+ months/year.

~$24,980/year (household).

Home equity < $500,000; limited other assets.

Saves ~$500-$1,500/year; interest ~2%-3%.

Senior Farmers’ Market Nutrition Program (SFMNP)

Wisconsin SFMNP

Age 60+, WI resident, low-income.

~$2,322/month (185% FPL).

Not assessed.

Vouchers (~$45/season); serves ~15,000 annually.