The Auberge at Plano
The Auberge at Plano
Operating for over 11 years, The Auberge at Plano is an assisted living community in Plano, Texas, that offers independent living, assisted living, and memory care. The community is operated by 3690 Mapleshade Lane Opco LLC and managed by Evergreen Senior Living, with an affiliation with Frontier Management. With a 90-bed capacity, it offers a variety of studio, one-, and two-bedroom apartments within a two-story building.
Its multiple levels of care, ranging from independent living to memory care, allow older adults to stay in one setting as their needs progress. Additionally, its memory care program has a dedicated Alzheimer’s unit and is Alzheimer’s-certified. Through its SPARK program, the community creates individualized care plans based on personal wellness goals and provides daily health checks, medication management, and scheduled transportation.
24-hour support is also provided by licensed nurses and certified nursing assistants, ensuring care is accessible around the clock. Planned activities, classes, exercise programs, and recreational offerings are available, and pets are also welcome. Moreover, beauty services and housekeeping are provided, along with chef-prepared meals.
With a Walk Score of 37, the community requires transportation for most trips, though some errands can be completed on foot. State inspections have primarily addressed administrative and building-maintenance matters, including staff health screenings, policy documentation, fire safety equipment, ventilation systems, and electrical code compliance rather than direct resident care.
90-bed community Rank #410 / 972Bed count — State benchmarkedThis home is ranked 410th out of 972 homes in Texas for bed count. Shows this facility's certified or reported bed count compared to other Texas facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Texas that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A larger shared setting that may offer more common spaces and organized community services.
11 years in operation Rank #375 / 585Years in operation — State benchmarkedThis home is ranked 375th out of 585 homes in Texas for years in operation. Shows how long this facility has been in operation compared to other Texas facilities. Longer operating histories may benefit residents, families, and staff.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Texas that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A community with a solid operating history and experience delivering ongoing care.
Walk Score: 37 / 100 Rank #806 / 1389Walk Score — State benchmarkedThis home is ranked 806th out of 1389 homes in Texas for walk score. Shows how walkable this facility's neighborhood is compared to the average walk score across Texas facilities. Higher scores benefit residents, families, and staff.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Texas that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
About this community
Pinnacle Customer Experience Award 2023
Best Assisted Living 20222-2023 (U.S. News)
Family Assets Excellence Award (Texas 2022)
Facility TypeType B
ExpirationDecember 2, 2026
CountyCollin
License Number312760
Year Opened9/29/2014
The Auberge at Plano is legally operated by 3690 Mapleshade Lane Opco LLC, and administered by John B Dohlman.
Management CompanyEVERGREEN SENIOR LIVING, LLC
Owner3690 Mapleshade Lane Opco LLC
Ownership TypeLimited Liability Company (LLC)
Alzheimer's Units
90 units
Total beds
90 units
Staffing
Key information about the people who lead and staff this community.
Administrator Emaillicensuresupport@egmgmt.com
Licensed Nurses/CNAs
24-Hour Staffing
Alzheimer's Certification
Specific Programs24/7 trained staff support, therapy programs, lifelong learning, enriching activities
Inspection History
In Texas, the Health and Human Services Commission (HHSC) is the primary regulatory body that conducts unannounced inspections and publishes quality reports for all long-term care homes.
Since 2022 · 4 years of data
7 citations
2 inspections
Inspection Scorecard
This scorecard compares key inspection, citation, and complaint metrics at this facility against the Texas state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Since 2022 vs. Texas state average
Overall vs. TX average
2 Worse
Metrics worse than Texas average:
• Total citations (17% above)
• Inspections with citations (100% above) 1 At Avg Metrics at Texas average:
• Health citations (at TX avg) 1 Better Metrics better than Texas average:
• Life safety citations (17% below)
• Total citations (17% above)
• Inspections with citations (100% above) 1 At Avg Metrics at Texas average:
• Health citations (at TX avg) 1 Better Metrics better than Texas average:
• Life safety citations (17% below)
Citations
| This Facility | TX Average | vs. TX Avg |
|---|---|---|---|
|
Total citations
Formal regulatory issues recorded by inspectors across all inspection types.
| 7 | 6 | This facility has 17% more total citations than a typical Texas assisted living residence (7 vs. TX avg 6).↑ 17% worse |
|
Health citations
Citations related to resident care, clinical practices, and day-to-day operations.
| 2 | 2 | This facility has health citations in line with the Texas average (2 vs. TX avg 2).— At avg |
|
Life safety citations
Citations related to building safety — fire prevention, emergency egress, and similar.
| 5 | 6 | This facility has 17% fewer life safety citations than a typical Texas assisted living residence (5 vs. TX avg 6).↓ 17% better |
Inspections
| This Facility | TX Average | vs. TX Avg |
|---|---|---|---|
|
Inspections with citations
Inspections that resulted in at least one regulatory citation.
| 2 | 1 | This facility has 100% more inspections with citations than a typical Texas assisted living residence (2 vs. TX avg 1).↑ 100% worse |
Inspection Reports Summary
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
- June 8, 2022 inspection found five deficiencies, including failure to screen employees for tuberculosis and lack of a smoking policy.
- Fire extinguisher training, inspection, and maintenance were inadequate, with missing records and staff untrained in extinguisher use.
- The facility failed to provide proper exhaust for odor control and did not meet electrical system code requirements.
What does this home offer?
Pets Allowed
Housing Options: Studio / 1 Bed / 2 Bed
Building Type: 2-story
Beauty Services
Transportation Services
Housekeeping Services
Recreational Activities
Exercise Programs
Places of interest near The Auberge at Plano
3.9 miles from city center
Estimated distance in miles from Plano's city center to The Auberge at Plano's address, calculated via Google Maps.
— 1.86 miles to nearest hospital (Baylor Scott & White Medical Center - Plano)
Calculate Travel Distance to The Auberge at Plano
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Compare Memory Care around Plano
Info below is compiled from the TX Health & Human Services Commission (HHSC), senior community websites & trusted data sources such as Walk Score & BBB.
Communities are listed from highest to lowest based on our ranking methodology.
| Brookdale Collin Oaks | MC AL | Plano | 116
Facility
116
TX AVG
79
Rank
#268 / 972 | Yes |
58
Facility
58
TX AVG
41
Rank
#326 / 1389 | 11
Facility
11
TX AVG
21
Rank
#375 / 585 | - | Brookdale Senior Living Inc | 4
Facility
4
TX AVG
6
Rank
#399 / 823 | - | 4 | Studio / Suite |
| The Auberge at Plano | MC | Plano (Mapleshade Lane) | 90
Facility
90
TX AVG
79
Rank
#410 / 972 | Yes |
37
Facility
37
TX AVG
41
Rank
#806 / 1389 | 11
Facility
11
TX AVG
21
Rank
#375 / 585 | - | 3690 Mapleshade Lane Opco LLC | 7
Facility
7
TX AVG
6
Rank
#587 / 823 | 2 | 5 | Studio / 1 Bed / 2 Bed |
| Juniper Village at Spring Creek | MC AL RC | Plano (Old Orchard Drive) | 72
Facility
72
TX AVG
79
Rank
#494 / 972 | No |
73
Facility
73
TX AVG
41
Rank
#95 / 1389 | - | - | Plano 3 Spring Creek Scal LLC | 0
Facility
0
TX AVG
6
Rank
#1 / 823 | - | - | - |
| The Legacy at Willow Bend | MC AL HC HOS IL NH SNF | Plano | 60
Facility
60
TX AVG
79
Rank
#568 / 972 | Yes |
45
Facility
45
TX AVG
41
Rank
#626 / 1389 | 17
Facility
17
TX AVG
21
Rank
#257 / 585 | A+ | The Legacy Willow Bend, Inc | 4
Facility
4
TX AVG
6
Rank
#246 / 823 | 2 | 2 | Private Rooms |
| Brookdale Creekside | MC | Plano | 56
Facility
56
TX AVG
79
Rank
#621 / 972 | Yes |
77
Facility
77
TX AVG
41
Rank
#51 / 1389 | 26
Facility
26
TX AVG
21
Rank
#151 / 585 | A+ | Esc IV, L.p | 16
Facility
16
TX AVG
6
Rank
#779 / 823 | - | 16 | - |
Financial Assistance for
Memory Care in Texas
The Auberge at Plano is located in Plano, Texas.
Here are the financial assistance programs available to residents in Texas.
More homes from the same operator
Operated by
Frontier Management - National
Frequently Asked Questions about The Auberge at Plano
What neighborhood is The Auberge at Plano in?
The Auberge at Plano is in the Mapleshade Lane neighborhood of Plano.
Who is the owner of The Auberge at Plano?
The Auberge at Plano is legally operated by 3690 Mapleshade Lane Opco LLC, and administered by John B Dohlman.
Is The Auberge at Plano in a walkable area?
The Auberge at Plano has a walk score of 37. Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
What is the license number of The Auberge at Plano?
According to TX state health department records, The Auberge at Plano's license number is 312760.
When does The Auberge at Plano's license expire?
According to TX state health department records, The Auberge at Plano's license expires on December 2, 2026.
How long has The Auberge at Plano been in business?
The Auberge at Plano has been operating for approximately 11 years, based on available licensing and registration records.
Are pets allowed at The Auberge at Plano?
Yes, The Auberge at Plano allows residents to bring their pets.
Guides for Better Senior Living
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