The Auberge at Plano

The Auberge at Plano

Overview of The Auberge at Plano

Operating for over 11 years, The Auberge at Plano is an assisted living community in Plano, Texas, that offers independent living, assisted living, and memory care. The community is operated by 3690 Mapleshade Lane Opco LLC and managed by Evergreen Senior Living, with an affiliation with Frontier Management. With a 90-bed capacity, it offers a variety of studio, one-, and two-bedroom apartments within a two-story building.

Its multiple levels of care, ranging from independent living to memory care, allow older adults to stay in one setting as their needs progress. Additionally, its memory care program has a dedicated Alzheimer’s unit and is Alzheimer’s-certified. Through its SPARK program, the community creates individualized care plans based on personal wellness goals and provides daily health checks, medication management, and scheduled transportation.

24-hour support is also provided by licensed nurses and certified nursing assistants, ensuring care is accessible around the clock. Planned activities, classes, exercise programs, and recreational offerings are available, and pets are also welcome. Moreover, beauty services and housekeeping are provided, along with chef-prepared meals.

With a Walk Score of 37, the community requires transportation for most trips, though some errands can be completed on foot. State inspections have primarily addressed administrative and building-maintenance matters, including staff health screenings, policy documentation, fire safety equipment, ventilation systems, and electrical code compliance rather than direct resident care.

By The Numbers

Community insights.

Bed count Info A smaller, more intimate setting that may offer a quieter environment and closer staff-resident interactions. 90 Rank #273 / 635Bed count — State benchmarkedThis memory care community is ranked 273rd out of 635 memory care communities we track in Texas for bed count. Shows this facility's certified or reported bed count compared to other Texas facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Communities with the same value for a metric share the same rank. Rankings compare like with like: every memory care community we track in Texas that reports data for that category. Memory care communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.

Smaller home · May offer a more intimate, personalized care environment.

Years of operating Info A community with a solid operating history and experience delivering ongoing care. This is the number of years in operation under current management. Rank #222 / 386Years in operation — State benchmarkedThis memory care community is ranked 222nd out of 386 memory care communities we track in Texas for years in operation. Shows how long this facility has been in operation compared to other Texas facilities. Longer operating histories may benefit residents, families, and staff.Communities with the same value for a metric share the same rank. Rankings compare like with like: every memory care community we track in Texas that reports data for that category. Memory care communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
11 years
Walk Score Info Car-dependent. A few nearby services may be reachable on foot, but most trips require transportation. Rank #404 / 736Walk Score — State benchmarkedThis memory care community is ranked 404th out of 736 memory care communities we track in Texas for walk score. Shows how walkable this facility's neighborhood is compared to the average walk score across Texas facilities. Higher scores benefit residents, families, and staff.Communities with the same value for a metric share the same rank. Rankings compare like with like: every memory care community we track in Texas that reports data for that category. Memory care communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
37 / 100

About this community

Awards

Pinnacle Customer Experience Award 2023
Best Assisted Living 20222-2023 (U.S. News)
Family Assets Excellence Award (Texas 2022)

License Details

Facility TypeType B
ExpirationDecember 2, 2026
CountyCollin
License Number312760
Year Opened9/29/2014

Ownership & Operating Entity

The Auberge at Plano is legally operated by 3690 Mapleshade Lane Opco LLC, and administered by John B Dohlman.

Management CompanyEVERGREEN SENIOR LIVING, LLC
Owner3690 Mapleshade Lane Opco LLC
Ownership TypeLimited Liability Company (LLC)

Type Of Units

Alzheimer's Units
90 units
Total beds
90 units

Leadership

Administrator Emaillicensuresupport@egmgmt.com

Staffing & Medical

2 services
Licensed Nurses/CNAs
24-Hour Staffing

Memory & Specialized Care

1 service
Alzheimer's Certification

Amenities & Lifestyle

Specific Programs24/7 trained staff support, therapy programs, lifelong learning, enriching activities

Contact The Auberge at Plano

Inspection History

In Texas, the Health and Human Services Commission (HHSC) is the primary regulatory body that conducts unannounced inspections and publishes quality reports for all long-term care homes.

ALM Inspection Grade Unavailable

Not published

We don't have enough verified data to publish an inspection grade for this facility — a missing grade reflects what we've been able to verify, not the facility's quality.

ALM Inspection Grade unavailable: limited inspection data.

Inspection Scorecard Info This scorecard compares key inspection, citation, and complaint metrics at this facility against the Texas state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Overall vs. TX average 0 Worse No metrics in this bucket. 1 At Avg Metrics at Texas average:
• Inspections with citations (at TX avg)
3 Better Metrics better than Texas average:
• Total citations (38% below)
• Life safety citations (17% below)
• Enforcement actions (100% below)

Citations Info Citations are formal regulatory issues recorded during state inspections.

This FacilityTX Averagevs. TX Avg
Total citations Info Formal regulatory issues recorded by inspectors across all inspection types. 58.0 This facility has 38% fewer total citations than a typical Texas assisted living residence (5 vs. TX avg 8).↓ 38% better
Life safety citations Info Citations related to building safety — fire prevention, emergency egress, and similar. 56.0 This facility has 17% fewer life safety citations than a typical Texas assisted living residence (5 vs. TX avg 6).↓ 17% better
Enforcement actions Info Formal penalties the state issued against this facility. In Texas these are administrative penalties, recorded by the Health and Human Services Commission. 00.2 This facility has 100% fewer enforcement actions than a typical Texas assisted living residence (0 vs. TX avg 0.2).↓ 100% better

Inspections Info State inspections evaluate whether the facility meets health and safety standards.

This FacilityTX Averagevs. TX Avg
Inspections with citations Info Inspections that resulted in at least one regulatory citation. 11.0 This facility has inspections with citations in line with the Texas average (1 vs. TX avg 1).— At avg

What does this home offer?

Pets allowed icon
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Pets Allowed

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Housing Options: Studio / 1 Bed / 2 Bed

Building type icon
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Building Type: 2-story

Beauty services icon
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Beauty Services

Transportation services icon
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Transportation Services

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Housekeeping Services

Recreational activities icon
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Recreational Activities

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Exercise Programs

Places of interest near The Auberge at Plano

Address 3.9 miles from city center Info Estimated distance in miles from Plano's city center to The Auberge at Plano's address, calculated via Google Maps. — 1.86 miles to nearest hospital (Baylor Scott & White Medical Center - Plano)

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Compare Memory Care around Plano

Info below is compiled from the TX Health & Human Services Commission (HHSC), senior community websites & trusted data sources such as Walk Score & BBB.

Communities are listed from highest-ranked to lowest-ranked based on our methodology.

Care Types in This Table AL (Assisted Living): Housing with help for daily activities like bathing, dressing, and medication, without 24-hour skilled nursing. MC (Memory Care): Secured, specialized care for people living with Alzheimer's or dementia. RESC (Residential Care): Personal care and daily-living support in a smaller, more intimate residential setting. IL (Independent Living): Community living with dining, activities, and transportation for active seniors who need little personal care. HOS (Hospice Care): Comfort-focused care for those with a terminal illness, prioritizing quality of life over treatment.
City and state of the facility. Used for mapping and state-average comparisons.
Licensed bed capacity (maximum allowed). Not the same as how many beds are currently filled.
Indicates whether residents are allowed to have pets in the facility.
Third-party neighborhood walkability score (0–100). Convenience/context metric, not a healthcare quality measure.
Number of years the company has been in operation.
Better Business Bureau grade for the operating company. Reflects complaint handling and business practices, not clinical care quality.
Name of the licensed owner, operator, or managing entity as filed with the state. Useful for grouping facilities under the same organization.
Total count of citations (cited regulatory issues) recorded in the selected reporting period. Read alongside inspection counts for context.
Citations tied to health-related standards (as categorized by the state). Subset of overall citation activity.
Citations tied to life safety or environmental standards (as categorized by the state). Often distinct from health-line citations.
Housing or bed configuration options (e.g. studio, shared), often from facility-reported amenities and licensing details.
Sunrise of Plano
MC
AL
IL
Plano
123
Facility 123
TX AVG 82
Rank #125 / 635
Yes
66
Facility 66
TX AVG 40
Rank #90 / 736
--Hcri Sun III Tenant LP
13
Facility 13
TX AVG 6
Rank #498 / 607
-32Studio / 1 Bed / 2 Bed
Brookdale Collin Oaks
MC
AL
Plano
116
Facility 116
TX AVG 82
Rank #168 / 635
Yes
58
Facility 58
TX AVG 40
Rank #157 / 736
11
Facility 11
TX AVG 17
Rank #222 / 386
-Brookdale Senior Living Inc
9
Facility 9
TX AVG 6
Rank #409 / 607
54Studio / Suite
The Auberge at Plano
MC
Plano
90
Facility 90
TX AVG 82
Rank #273 / 635
Yes
37
Facility 37
TX AVG 40
Rank #404 / 736
11
Facility 11
TX AVG 17
Rank #222 / 386
-3690 Mapleshade Lane Opco LLC
5
Facility 5
TX AVG 6
Rank #259 / 607
25Studio / 1 Bed / 2 Bed
Brookdale Creekside
MC
Plano
56
Facility 56
TX AVG 82
Rank #418 / 635
Yes
77
Facility 77
TX AVG 40
Rank #25 / 736
26
Facility 26
TX AVG 17
Rank #61 / 386
A+Esc IV, L.p
18
Facility 18
TX AVG 6
Rank #547 / 607
216-
RLG Dignified Living of Plano
MC
AL
HOS
RESC
Plano (Timber Brook West)
5
Facility 5
TX AVG 82
Rank #634 / 635
No
7
Facility 7
TX AVG 40
Rank #688 / 736
9
Facility 9
TX AVG 17
Rank #267 / 386
-R.l.g. Dignified Living Of Plano LLC
2
Facility 2
TX AVG 6
Rank #119 / 607
11Private / Semi-Private Rooms

Rank badges are statewide and care-type specific: each memory care community is ranked against every other TX memory care community we track that reports that metric, not just the 5 on this page. See how we rank facilities

Financial Assistance for
Memory Care in Texas

The Auberge at Plano is located in Plano, Texas.
Here are the financial assistance programs available to residents in Texas.

Get Financial aid guidance

Community Care for the Aged and Disabled (CCAD)

TX Medicaid CCAD

Age 65+ or disabled
General Texas resident, Medicaid-eligible, care need (not always nursing home level).
Income Limits (2025) ~$2,829/month 300% FBR, individual
Asset Limits $2,000 (individual), $3,000 (couple).
TX

Large state; rural access challenges.

Benefits
Personal care (5-7 hours/day) Respite (240 hours/year) Adult day care (~$60/day) Home aides

Texas Community Care Services

TX CCS

Age 60+
General Texas resident, at risk of decline.
Income Limits ~$2,000/month individual, varies
Asset Limits $5,000 individual
TX

Limited funding; high demand in urban areas.

Benefits
In-home care (3-5 hours/week) Respite (up to 10 days/year) Transportation (~5 trips/month)

Area Agency on Aging (AAA) Services

Texas AAA Services

Age 60+
General TX resident; no income/asset limits.
Income Limits (2025) None; donations encouraged.
Asset Limits Not assessed.
TX

28 AAAs; includes Meals on Wheels in some areas.

Benefits
Meals (~$5-$7/meal) Transportation Homemaker services (~4 hours/week) Respite (~5 days/year) Legal aid

Medicare Savings Program (MSP)

Texas Medicare Savings Program

Age 65+ or disabled
General TX resident, Medicare Part A/B.
Income Limits (2025) ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.
Asset Limits $9,430 (individual), $14,130 (couple).
TX

Includes Extra Help for Part D; no waitlist.

Benefits
Covers Part B premiums ($174.70/month) Deductibles ($240/year) Copays (~20%)

Family Caregiver Support Program (FCSP)

Texas Family Caregiver Support Program

Age
General Caregivers of 60+ needing care or 55+ caregivers of others; TX resident; 2+ ADLs.
Income Limits (2025) No strict cap; prioritizes low-income ~$24,980/year
Asset Limits Not assessed.
TX

High rural demand; includes grandparent caregivers.

Benefits
Respite (4-6 hours/week or 5 days/year) Adult day care ($60/day) Training Supplies (~$500/year)

VA Aid and Attendance (A&A) and Housebound Benefits

Texas VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse
General TX resident, wartime service, ADL help (A&A) or homebound.
Income Limits (2025) Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
Asset Limits ~$155,356 net worth
TX

High veteran population; supports rural/urban needs.

Benefits
Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs

Property Tax Exemption for Seniors

Texas Senior Property Tax Exemption

Age 65+
General TX resident, homeowner (homestead).
Income Limits (2025) None; tax-based eligibility.
Asset Limits Not assessed.
TX

$25,000+ exemption; optional freeze in some counties; saves ~$500-$1,000/year.

Benefits
Tax exemption or freeze (~$500-$1,000/year savings)

Senior Farmers’ Market Nutrition Program (SFMNP)

Texas SFMNP

Age 60+
General TX resident, low-income.
Income Limits (2025) ~$2,322/month 185% FPL
Asset Limits Not assessed.
TX

Vouchers (~$50/season); serves ~20,000 via 28 AAAs.

Benefits
Vouchers (~$50/season) for produce at farmers’ markets

Frequently Asked Questions about The Auberge at Plano

Who is the owner of The Auberge at Plano?

The Auberge at Plano is legally operated by 3690 Mapleshade Lane Opco LLC, and administered by John B Dohlman.

Is The Auberge at Plano in a walkable area?

The Auberge at Plano has a walk score of 37. Car-dependent. A few nearby services may be reachable on foot, but most trips require transportation.

What is the license number of The Auberge at Plano?

According to TX state health department records, The Auberge at Plano's license number is 312760.

When does The Auberge at Plano's license expire?

According to TX state health department records, The Auberge at Plano's license expires on December 2, 2026.

How long has The Auberge at Plano been in business?

The Auberge at Plano has been operating for approximately 11 years, based on available licensing and registration records.

Are pets allowed at The Auberge at Plano?

Yes, The Auberge at Plano allows residents to bring their pets.

Who is the administrator of The Auberge at Plano?

John B Dohlman is the administrator of The Auberge at Plano.

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