The Auberge at Plano
The Auberge at Plano
Operating for over 11 years, The Auberge at Plano is an assisted living community in Plano, Texas, that offers independent living, assisted living, and memory care. The community is operated by 3690 Mapleshade Lane Opco LLC and managed by Evergreen Senior Living, with an affiliation with Frontier Management. With a 90-bed capacity, it offers a variety of studio, one-, and two-bedroom apartments within a two-story building.
Its multiple levels of care, ranging from independent living to memory care, allow older adults to stay in one setting as their needs progress. Additionally, its memory care program has a dedicated Alzheimer’s unit and is Alzheimer’s-certified. Through its SPARK program, the community creates individualized care plans based on personal wellness goals and provides daily health checks, medication management, and scheduled transportation.
24-hour support is also provided by licensed nurses and certified nursing assistants, ensuring care is accessible around the clock. Planned activities, classes, exercise programs, and recreational offerings are available, and pets are also welcome. Moreover, beauty services and housekeeping are provided, along with chef-prepared meals.
With a Walk Score of 37, the community requires transportation for most trips, though some errands can be completed on foot. State inspections have primarily addressed administrative and building-maintenance matters, including staff health screenings, policy documentation, fire safety equipment, ventilation systems, and electrical code compliance rather than direct resident care.
90-bed community Rank #397 / 980Bed count — State benchmarkedThis home is ranked 397th out of 980 homes we track in Texas for bed count. Shows this facility's certified or reported bed count compared to other Texas facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Texas that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A larger shared setting that may offer more common spaces and organized community services.
11 years in operation Rank #378 / 586Years in operation — State benchmarkedThis home is ranked 378th out of 586 homes we track in Texas for years in operation. Shows how long this facility has been in operation compared to other Texas facilities. Longer operating histories may benefit residents, families, and staff.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Texas that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A community with a solid operating history and experience delivering ongoing care.
Walk Score: 37 / 100 Rank #808 / 1345Walk Score — State benchmarkedThis home is ranked 808th out of 1,345 homes we track in Texas for walk score. Shows how walkable this facility's neighborhood is compared to the average walk score across Texas facilities. Higher scores benefit residents, families, and staff.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Texas that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
About this community
Pinnacle Customer Experience Award 2023
Best Assisted Living 20222-2023 (U.S. News)
Family Assets Excellence Award (Texas 2022)
Facility TypeType B
ExpirationDecember 2, 2026
CountyCollin
License Number312760
Year Opened9/29/2014
The Auberge at Plano is legally operated by 3690 Mapleshade Lane Opco LLC, and administered by John B Dohlman.
Management CompanyEVERGREEN SENIOR LIVING, LLC
Owner3690 Mapleshade Lane Opco LLC
Ownership TypeLimited Liability Company (LLC)
Alzheimer's Units
90 units
Total beds
90 units
Staffing
Key information about the people who lead and staff this community.
Administrator Emaillicensuresupport@egmgmt.com
Licensed Nurses/CNAs
24-Hour Staffing
Alzheimer's Certification
Specific Programs24/7 trained staff support, therapy programs, lifelong learning, enriching activities
Inspection History
In Texas, the Health and Human Services Commission (HHSC) is the primary regulatory body that conducts unannounced inspections and publishes quality reports for all long-term care homes.
Since 2025 · 1 year of data
These figures come from state-published and/or federal inspection records. The period covered can vary depending on document availability.
5 citations
1 inspection
Inspection Scorecard
This scorecard compares key inspection, citation, and complaint metrics at this facility against the Texas state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Since 2025 vs. Texas state average
Overall vs. TX average
0 Worse
No metrics in this bucket.
1 At Avg
Metrics at Texas average:
• Inspections with citations (at TX avg) 2 Better Metrics better than Texas average:
• Total citations (17% below)
• Life safety citations (17% below)
• Inspections with citations (at TX avg) 2 Better Metrics better than Texas average:
• Total citations (17% below)
• Life safety citations (17% below)
Citations
| This Facility | TX Average | vs. TX Avg |
|---|---|---|---|
|
Total citations
Formal regulatory issues recorded by inspectors across all inspection types.
| 5 | 6 | This facility has 17% fewer total citations than a typical Texas assisted living residence (5 vs. TX avg 6).↓ 17% better |
|
Life safety citations
Citations related to building safety — fire prevention, emergency egress, and similar.
| 5 | 6 | This facility has 17% fewer life safety citations than a typical Texas assisted living residence (5 vs. TX avg 6).↓ 17% better |
Inspections
| This Facility | TX Average | vs. TX Avg |
|---|---|---|---|
|
Inspections with citations
Inspections that resulted in at least one regulatory citation.
| 1 | 1 | This facility has inspections with citations in line with the Texas average (1 vs. TX avg 1).— At avg |
What does this home offer?
Pets Allowed
Housing Options: Studio / 1 Bed / 2 Bed
Building Type: 2-story
Beauty Services
Transportation Services
Housekeeping Services
Recreational Activities
Exercise Programs
Places of interest near The Auberge at Plano
3.9 miles from city center
Estimated distance in miles from Plano's city center to The Auberge at Plano's address, calculated via Google Maps.
— 1.86 miles to nearest hospital (Baylor Scott & White Medical Center - Plano)
Calculate Travel Distance to The Auberge at Plano
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Compare Memory Care around Plano
Info below is compiled from the TX Health & Human Services Commission (HHSC), senior community websites & trusted data sources such as Walk Score & BBB.
Communities are listed from highest to lowest based on our ranking methodology.
Care Types in This Table
AL (Assisted Living):
Housing with help for daily activities like bathing, dressing, and medication, without 24-hour skilled nursing.
NH (Nursing Home):
24/7 skilled nursing care for residents with complex, ongoing medical needs.
SNF (Skilled Nursing Facility):
Round-the-clock nursing care, often for recovery after surgery, injury, or illness.
MC (Memory Care):
Secured, specialized care for people living with Alzheimer's or dementia.
IL (Independent Living):
Community living with dining, activities, and transportation for active seniors who need little personal care.
HC (Home Care):
Professional care delivered in the person's own home, from companionship to skilled nursing.
HOS (Hospice Care):
Comfort-focused care for those with a terminal illness, prioritizing quality of life over treatment.
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City and state of the facility. Used for mapping and state-average comparisons.
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Licensed bed capacity (maximum allowed). Not the same as how many beds are currently filled.
|
Indicates whether residents are allowed to have pets in the facility.
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Third-party neighborhood walkability score (0–100). Convenience/context metric, not a healthcare quality measure.
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Number of years the company has been in operation.
|
Better Business Bureau grade for the operating company. Reflects complaint handling and business practices, not clinical care quality.
|
Name of the licensed owner, operator, or managing entity as filed with the state. Useful for grouping facilities under the same organization.
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Total count of citations (cited regulatory issues) recorded in the selected reporting period. Read alongside inspection counts for context.
|
Citations tied to health-related standards (as categorized by the state). Subset of overall citation activity.
|
Citations tied to life safety or environmental standards (as categorized by the state). Often distinct from health-line citations.
|
Housing or bed configuration options (e.g. studio, shared), often from facility-reported amenities and licensing details.
| |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Brookdale Collin Oaks | MC AL | Plano | 116
Facility
116
TX AVG
78
Rank
#258 / 980 | Yes |
58
Facility
58
TX AVG
42
Rank
#325 / 1,345 | 11
Facility
11
TX AVG
21
Rank
#378 / 586 | - | Brookdale Senior Living Inc | 9
Facility
9
TX AVG
6
Rank
#602 / 839 | 5 | 4 | Studio / Suite |
| The Auberge at Plano | MC | Plano | 90
Facility
90
TX AVG
78
Rank
#397 / 980 | Yes |
37
Facility
37
TX AVG
42
Rank
#808 / 1,345 | 11
Facility
11
TX AVG
21
Rank
#378 / 586 | - | 3690 Mapleshade Lane Opco LLC | 5
Facility
5
TX AVG
6
Rank
#372 / 839 | 2 | 5 | Studio / 1 Bed / 2 Bed |
| The Legacy at Willow Bend | MC AL HC HOS IL NH SNF | Plano | 72
Facility
72
TX AVG
78
Rank
#486 / 980 | Yes |
45
Facility
45
TX AVG
42
Rank
#627 / 1,345 | 18
Facility
18
TX AVG
21
Rank
#248 / 586 | A+ | The Legacy Willow Bend, Inc | 1
Facility
1
TX AVG
6
Rank
#87 / 839 | 1 | - | Private Rooms |
| Arbor Hills Memory Care Community | MC AL | Plano | 69
Facility
69
TX AVG
78
Rank
#523 / 980 | No |
16
Facility
16
TX AVG
42
Rank
#1,153 / 1,345 | 13
Facility
13
TX AVG
21
Rank
#330 / 586 | - | Plano Arbor Hills LLC | 15
Facility
15
TX AVG
6
Rank
#731 / 839 | 15 | - | Suite |
| Brookdale Creekside | MC | Plano | 56
Facility
56
TX AVG
78
Rank
#619 / 980 | Yes |
77
Facility
77
TX AVG
42
Rank
#51 / 1,345 | 26
Facility
26
TX AVG
21
Rank
#152 / 586 | A+ | Esc IV, L.p | 18
Facility
18
TX AVG
6
Rank
#769 / 839 | 2 | 16 | - |
Financial Assistance for
Memory Care in Texas
The Auberge at Plano is located in Plano, Texas.
Here are the financial assistance programs available to residents in Texas.
More homes from the same operator
Operated by
Frontier Management - National
Frequently Asked Questions about The Auberge at Plano
Who is the owner of The Auberge at Plano?
The Auberge at Plano is legally operated by 3690 Mapleshade Lane Opco LLC, and administered by John B Dohlman.
Is The Auberge at Plano in a walkable area?
The Auberge at Plano has a walk score of 37. Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
What is the license number of The Auberge at Plano?
According to TX state health department records, The Auberge at Plano's license number is 312760.
When does The Auberge at Plano's license expire?
According to TX state health department records, The Auberge at Plano's license expires on December 2, 2026.
How long has The Auberge at Plano been in business?
The Auberge at Plano has been operating for approximately 11 years, based on available licensing and registration records.
Are pets allowed at The Auberge at Plano?
Yes, The Auberge at Plano allows residents to bring their pets.
Who is the administrator of The Auberge at Plano?
John B Dohlman is the administrator of The Auberge at Plano.
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