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Spend your golden years in the charming community of Where the Heart Is located in the peaceful neighborhood of South Norris Street, Burlington, WA, that offers assisted living and memory care. The community is dedicated to improving residents’ welfare, providing top-notch care and assistance for their unique needs. With naturally lit and cozy accommodations in various studio and one-bedroom floor plans, residents will surely experience comfort and convenience like no other.
Engaging events and specialized programs are also provided for residents to remain active and socially connected. Mealtimes are also something to anticipate with delightful and healthy meals satisfying dietary needs and tastes. Pharmacy services, medication management, and in-house therapy services are also available for residents’ healthcare needs. The community is ideal for those who need assistance to live their day-to-day activities without hassles.
Higher than the Washington average: 72.5%Key information about the people who lead and staff this community.
In Washington, the Department of Social and Health Services, Residential Care Services conducts unannounced inspections and issues reports on the quality of care in all licensed settings.
This scorecard compares key inspection, citation, and complaint metrics at this facility against the Washington state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Deficiencies
| This Facility | WA Average | vs. WA Avg |
|---|---|---|---|
|
Total deficiencies
Formal regulatory issues recorded by inspectors across all inspection types.
| 41 | 31 | This facility has 32% more total deficiencies than a typical Washington assisted living residence (41 vs. WA avg 31).↑ 32% worse |
|
Deficiencies per year
Average deficiencies per year since 2022.
| 10.3 | 7.8 | This facility has 32% more deficiencies per year than a typical Washington assisted living residence (10.3 vs. WA avg 7.8).↑ 32% worse |
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
Room Sizes: 310 / 380 sq. ft
Housing Options: Studio / 1 Bed
Building Type: 2-story
Beauty Services
Transportation Services
Housekeeping Services
Recreational Activities
Exercise Programs
0.9 miles from city center
Estimated distance in miles from Burlington's city center to Where The Heart Is's address, calculated via Google Maps.
Add your location
Where The Heart Is is located in Burlington, Washington.
Here are the financial assistance programs available to residents in Washington.
The information below is reported by the Washington Department of Social and Health Services, Residential Care Services.
| Bonaventure of Salmon Creek |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Vancouver (Pleasant Valley) | 89
Facility
89
WA AVG
82
Rank
#142 / 366 | Yes |
22
Facility
22
WA AVG
51
Rank
#516 / 628 | Studio / 1 Bed |
70.8%
Facility
70.8%
WA AVG
74.4%
Rank
#184 / 285 | A+ | 33 | 0
Facility
0
WA AVG
8
Rank
#1 / 285 | 59
Facility
59
WA AVG
31
Rank
#249 / 285 | 1.8
Facility
1.8
WA AVG
3.4
Rank
#35 / 285 |
| Where The Heart Is |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Burlington | 84
Facility
84
WA AVG
82
Rank
#160 / 366 | No |
57
Facility
57
WA AVG
51
Rank
#278 / 628 | Studio / 1 Bed |
84.5%
Facility
84.5%
WA AVG
74.4%
Rank
#79 / 285 | - | 8 | 4
Facility
4
WA AVG
8
Rank
#231 / 285 | 41
Facility
41
WA AVG
31
Rank
#203 / 285 | 5.1
Facility
5.1
WA AVG
3.4
Rank
#196 / 285 |
| Aegis Living West Seattle |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Seattle (North Admiral) | 84
Facility
84
WA AVG
82
Rank
#160 / 366 | Yes |
76
Facility
76
WA AVG
51
Rank
#107 / 628 | Studio / 1 Bed |
81.0%
Facility
81.0%
WA AVG
74.4%
Rank
#111 / 285 | C+ | 10 | 3
Facility
3
WA AVG
8
Rank
#205 / 285 | 41
Facility
41
WA AVG
31
Rank
#203 / 285 | 4.1
Facility
4.1
WA AVG
3.4
Rank
#141 / 285 |
| Village Concepts of Issaquah-Spiritwood at Pine Lake |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Issaquah (Providence Point) | 80
Facility
80
WA AVG
82
Rank
#172 / 366 | No |
43
Facility
43
WA AVG
51
Rank
#387 / 628 | Studio / 1 Bed |
90.0%
Facility
90.0%
WA AVG
74.4%
Rank
#47 / 285 | A+ | 6 | 1
Facility
1
WA AVG
8
Rank
#119 / 285 | 35
Facility
35
WA AVG
31
Rank
#185 / 285 | 5.8
Facility
5.8
WA AVG
3.4
Rank
#217 / 285 |
| Sunrise of Edmonds |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Edmonds (Westgate) | 76
Facility
76
WA AVG
82
Rank
#187 / 366 | Yes |
73
Facility
73
WA AVG
51
Rank
#128 / 628 | Studio / 1 Bed |
88.2%
Facility
88.2%
WA AVG
74.4%
Rank
#58 / 285 | - | 3 | 0
Facility
0
WA AVG
8
Rank
#1 / 285 | 15
Facility
15
WA AVG
31
Rank
#83 / 285 | 5.0
Facility
5.0
WA AVG
3.4
Rank
#180 / 285 |
Where The Heart Is has a walk score of 57. Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.
According to WA state health department records, Where The Heart Is's license number is 2500.
According to WA state health department records, Where The Heart Is's license expires on December 31, 2026.
Where The Heart Is's occupancy is 85%.
Where The Heart Is has 84 beds.
Yes — there are 4 photos of Where The Heart Is in the photo gallery on this page.
Where The Heart Is is located at 410 Norris Street, Burlington, WA 98233.
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