Overview of Brookdale New Hope

Experience luxurious senior living at Brookdale New Hope, an inviting senior living community in Gastonia, North Carolina, that offers assisted living for seniors seeking a helping hand with daily tasks. Residents receive care from trained caregivers who assist with medication management, bathing, and grooming. Additionally, the community works closely with outside healthcare providers to ensure residents receive well-rounded care.

Proving its excellence in providing compassionate and high-quality care, the community has been recognized as Best in Assisted Living by U.S. News and World Report. Brookdale New Hope fosters an engaging lifestyle. Residents can enjoy delicious homemade meals, participate in daily activities planned by caring professionals, and unwind with housekeeping and transportation services taken care of. The community prioritizes safety with 24/7 monitoring, security systems, and keypad entries. Residents have the freedom to choose how they spend their days, whether it’s relaxing with a good book in the library, getting creative in the art studio, or enjoying the fresh air on the walking paths.

Bed community size
86-bed community Rank #128 / 387Bed count — State benchmarkedThis home is ranked 128th out of 387 homes in North Carolina for bed count. Shows this facility's certified or reported bed count compared to other North Carolina facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in North Carolina that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A larger shared setting that may offer more common spaces and organized community services.
Years in operation
48 years in operation
A longer operating history, which may indicate experience navigating regulations and delivering ongoing care.
Walk Score
Walk Score: 38 / 100 Rank #236 / 536Walk Score — State benchmarkedThis home is ranked 236th out of 536 homes in North Carolina for walk score. Shows how walkable this facility's neighborhood is compared to the average walk score across North Carolina facilities. Higher scores benefit residents, families, and staff.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in North Carolina that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
BBB Rating
BBB Rating: A+ (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
How BBB ratings work

About this community

Occupancy

Occupancy rate
71%
Rank #131 / 240Occupancy rate — State benchmarkedThis home is ranked 131st out of 240 homes in North Carolina for occupancy. Shows this facility's occupancy rate versus the North Carolina average, with its Statewide rank out of 240. Higher occupancy signals strong local demand and financial stability.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in North Carolina that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Lower than the North Carolina average: 76.4%
Occupied beds
61 / 86
Average occupied beds in North Carolina homes 85 beds

License Details

StatusActive
CountyGaston
License NumberHAL-036-013

Safety & Compliance

Wheelchair Accessible
Emergency SystemsYes
Safety FeaturesEmergency Alert System

Staffing

Key information about the people who lead and staff this community.

Leadership

ContactYolanda Colson, Executive Director (per state records, record updated Jul 2026)

Therapy & Rehabilitation

1 service
Respite Care

Staffing & Medical

2 services
Licensed Nurses/CNAs
24-Hour Staffing

Additional Policies & Features

HousekeepingYes

Amenities & Lifestyle

Pet Friendly
Transportation
Library
Bistro
Café
Salon
Courtyard
Garden
Dining
Arts & Crafts
Game Room
Walking Paths
Piano
ActivitiesDaily activities include fitness groups, ice cream socials, tech classes, and bingo
Specific ProgramsContinuing Care Retirement Communities, At Home Care
Touring HoursMon - Fri: 8am - 9pm CT / Sat: 9am - 5:30pm CT

Pricing & Financial Information

Starting Price$5,100 per month

Dining & Nutrition

Food DescriptionDining room offers meals that are like going out with friends, with menus based on resident requests and seasonal ingredients.
Brookdale New Hope – Menu

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Contact Brookdale New Hope

Inspection History

In North Carolina, the Department of Health and Human Services, Division of Health Service Regulation conducts unannounced surveys to ensure nursing and adult care homes meet safety standards.

Since 2015 · 11 years of data 61 deficiencies 25 inspections 0 penalties 21 inspections with deficiencies

Inspection Scorecard Info This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the North Carolina state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2015 vs. North Carolina state average
Overall vs. NC average 2 Worse Metrics worse than North Carolina average:
• Total deficiencies (33% above)
• Inspections with deficiencies (11% above)
1 Better Metrics better than North Carolina average:
• Inspection deficiency rate (7% below)

Deficiencies Info Deficiencies are formal regulatory issues recorded during state inspections.

This FacilityNC Averagevs. NC Avg
Total deficiencies Info Formal regulatory issues recorded by inspectors across all inspection types. 6146 This facility has 33% more total deficiencies than a typical North Carolina assisted living residence (61 vs. NC avg 46).↑ 33% worse

Inspections Info State inspections evaluate whether the facility meets health and safety standards.

This FacilityNC Averagevs. NC Avg
Total inspections Info Combined count of all inspections conducted at this facility. 2521 This facility has had 19% more total inspections than the North Carolina average (25 vs. NC avg 21). More inspections can mean more regulatory scrutiny rather than worse care.↑ 19% more
Inspections with deficiencies Info Inspections that resulted in at least one regulatory deficiency. 2119 This facility has 11% more inspections with deficiencies than a typical North Carolina assisted living residence (21 vs. NC avg 19).↑ 11% worse
Inspection deficiency rate Info Percentage of inspections that resulted in at least one deficiency. 84%90% This facility has 6 percentage points lower inspection deficiency rate than a typical North Carolina assisted living residence (84% vs. NC avg 90%).↓ 6% better

Performance summary

Key indicators of commitment to quality care and safety.

Ratings

Division Of Health Service Rating
3/4

North Carolina average: 3 stars See full North Carolina ranking

Scores

DHSR Score
91.50 / 200

Quality score (0-200). Higher scores indicate better performance in inspections and compliance.

North Carolina average: 98 See full North Carolina ranking

What does this home offer?

Pets allowed icon
Pets allowed icon

Pets Allowed

Housing options icon
Housing options icon

Housing Options: Private Rooms / Semi-Private Rooms

Building type icon
Building type icon

Building Type: Single-story

Transportation services icon
Transportation services icon

Transportation Services

Fitness and recreation icon
Fitness and recreation icon

Fitness and Recreation

Type of Rooms Available

Private Rooms
Private Rooms
1
290 - 394 sq. ft
Semi-Private Rooms
Semi-Private Rooms
1
530 sq. ft

Living Spaces & Floor Plans for Brookdale New Hope

Floor plan 2
Floor plan 3
Floor plan 4
Floor plan 5
Floor plan 6

Places of interest near Brookdale New Hope

Address 3.5 miles from city center Info Estimated distance in miles from Gastonia's city center to Brookdale New Hope's address, calculated via Google Maps. — 1.92 miles to nearest hospital (CaroMont Regional Medical Center)

Calculate Travel Distance to Brookdale New Hope

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Address

Compare Assisted Living around Gastonia

Info below is compiled from the NC Dept. of Health & Human Services (NCDHHS), senior community websites & trusted data sources such as Walk Score & BBB.

Communities are listed from highest to lowest based on our ranking methodology.

Morningside of Gastonia
AL
MC
Gastonia (Lake Wood)
105
Facility 105
NC AVG 72
Rank #67 / 387
Yes
42
Facility 42
NC AVG 36
Rank #211 / 536
--
103.50/200
Facility 103.50/200
NC AVG 92.2
Rank #31 / 321
18
61%
Facility 61%
NC AVG 76.2%
Rank #45 / 333
Studio / Suite / 1 Bed
Brookdale Robinwood
AL
HC
IL
MC
NH
SNF
Gastonia
89
Facility 89
NC AVG 72
Rank #122 / 387
Yes
4
Facility 4
NC AVG 36
Rank #506 / 536
-A+
91.50/200
Facility 91.50/200
NC AVG 92.2
Rank #252 / 321
17
76%
Facility 76%
NC AVG 76.2%
Rank #136 / 333
Private Rooms / Semi-Private Rooms
Brookdale New Hope
AL
Gastonia
86
Facility 86
NC AVG 72
Rank #128 / 387
Yes
38
Facility 38
NC AVG 36
Rank #236 / 536
70.9% A+
91.50/200
Facility 91.50/200
NC AVG 92.2
Rank #252 / 321
25
84%
Facility 84%
NC AVG 76.2%
Rank #234 / 333
Private Rooms / Semi-Private Rooms
Brookdale Union
AL
Gastonia
78
Facility 78
NC AVG 72
Rank #161 / 387
Yes
35
Facility 35
NC AVG 36
Rank #261 / 536
100.0% A+
98.50/200
Facility 98.50/200
NC AVG 92.2
Rank #168 / 321
28
75%
Facility 75%
NC AVG 76.2%
Rank #121 / 333
Studio

Financial Assistance for
Assisted Living in North Carolina

Brookdale New Hope is located in Gastonia, North Carolina.
Here are the financial assistance programs available to residents in North Carolina.

Get Financial aid guidance

Community Alternatives Program for Disabled Adults

NC Medicaid CAP/DA

Age 65+ or disabled
General North Carolina resident, Medicaid- eligible, nursing home-level care need.
Income Limits (2025) ~$2,829/month 300% FBR, individual
Asset Limits $2,000 (individual), $3,000 (couple).
NC

High demand; waitlists common in urban areas.

Benefits
Personal care (5-7 hours/day) Respite (240 hours/year) Adult day care ($60/day) Home modifications ($1,500 avg.)

North Carolina Senior Care Options

NC SCO (via NFCSP)

Age Caregiver of someone 60+ (or with dementia)
General North Carolina resident.
Income Limits No strict limit; prioritizes low-income.
Asset Limits Not applicable.
NC

Limited slots; rural/urban balance.

Benefits
In-home respite (4-6 hours/day) Adult day care (~$60/day) Short-term facility care (up to 5 days)

Program of All-Inclusive Care for the Elderly (PACE)

North Carolina PACE (e.g., PACE of the Triad)

Age 55+
General NC resident (specific counties), NFLOC, safe with PACE support.
Income Limits (2025) ~$2,829/month (Medicaid-eligible); private pay option available.
Asset Limits $2,000 (individual), $3,000 (couple) for Medicaid enrollees.
NC

Available in 10+ counties (e.g., Guilford, Wake); multiple providers (e.g., PACE of the Southern Piedmont).

Benefits
Personal care (5-7 hours/day) Medical care Meals Transportation Respite Therapies

In-Home Aide Services

North Carolina In-Home Aide Services

Age 60+
General NC resident, unable to perform 1+ ADL, at risk of nursing home placement.
Income Limits (2025) No strict cap; prioritizes low-income ~$24,980/year
Asset Limits Not assessed; need-based.
NC

Family can be aides; varies by county funding.

Benefits
Personal care (5-20 hours/week) Meal prep Respite (~5 days/year) Errands

Medicare Savings Program (MSP)

North Carolina Medicare Savings Program

Age 65+ or disabled
General NC resident, Medicare Part A/B.
Income Limits (2025) ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.
Asset Limits $9,430 (individual), $14,130 (couple).
NC

Three tiers; no waitlist; includes Extra Help for Part D.

Benefits
Covers Part B premiums ($174.70/month) Deductibles ($240/year) Copays (~20%)

VA Aid and Attendance (A&A) and Housebound Benefits

North Carolina VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse
General NC resident, wartime service, need for ADL help (A&A) or homebound.
Income Limits (2025) Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
Asset Limits ~$155,356 net worth limit
NC

High veteran demand in rural/urban areas.

Benefits
Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs (e.g., in-home, assisted living)

Urgent Repair Program (URP)

North Carolina Urgent Repair Program

Age 60+ prioritized
General NC resident, homeowner, low-income.
Income Limits (2025) ~$30,258/year 50% AMI, varies by county
Asset Limits Not strictly assessed; home value considered.
NC

Forgivable at $2,000/year; statewide via local partners.

Benefits
Repairs (~$8,000-$12,000 avg.) for safety (e.g., roofs, heating, accessibility)

State/County Special Assistance (SA)

North Carolina Special Assistance

Age 65+ (or disabled)
General NC resident, in licensed adult care home, low-income.
Income Limits (2025) ~$1,255/month (individual, 100% FPL); varies by facility rate.
Asset Limits $2,000 individual
NC

Covers assisted living; counties supplement state funds.

Benefits
Cash (~$1,200-$1,500/month) for room/board; Medicaid covers care services

Frequently Asked Questions about Brookdale New Hope

Is Brookdale New Hope in a walkable area?

Brookdale New Hope has a walk score of 38. Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.

What is the license number of Brookdale New Hope?

According to NC state health department records, Brookdale New Hope's license number is HAL-036-013.

What is the occupancy rate at Brookdale New Hope?

Brookdale New Hope's occupancy is 71%.

How long has Brookdale New Hope been in business?

Brookdale New Hope has been operating for approximately 48 years, based on available licensing and registration records.

Does Brookdale New Hope have different floorplan options?

Yes — see the floorplan options available at Brookdale New Hope on this page.

Are pets allowed at Brookdale New Hope?

Yes, Brookdale New Hope allows residents to bring their pets.

How many beds does Brookdale New Hope have?

Brookdale New Hope has 86 beds.

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