Brookdale New Hope

Overview of Brookdale New Hope

Experience luxurious senior living at Brookdale New Hope, an inviting senior living community in Gastonia, North Carolina, that offers assisted living for seniors seeking a helping hand with daily tasks. Residents receive care from trained caregivers who assist with medication management, bathing, and grooming. Additionally, the community works closely with outside healthcare providers to ensure residents receive well-rounded care.

Proving its excellence in providing compassionate and high-quality care, the community has been recognized as Best in Assisted Living by U.S. News and World Report. Brookdale New Hope fosters an engaging lifestyle. Residents can enjoy delicious homemade meals, participate in daily activities planned by caring professionals, and unwind with housekeeping and transportation services taken care of. The community prioritizes safety with 24/7 monitoring, security systems, and keypad entries. Residents have the freedom to choose how they spend their days, whether it’s relaxing with a good book in the library, getting creative in the art studio, or enjoying the fresh air on the walking paths.

By The Numbers

Community insights.

Bed count Info A smaller, more intimate setting that may offer a quieter environment and closer staff-resident interactions. 86 Rank #112 / 368Bed count — State benchmarkedThis home is ranked 112th out of 368 homes we track in North Carolina for bed count. Shows this facility's certified or reported bed count compared to other North Carolina facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Communities with the same value for a metric share the same rank. Rankings cover every community we track in North Carolina that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.

Smaller home · May offer a more intimate, personalized care environment.

Years of operating Info A longer operating history, which may indicate experience navigating regulations and delivering ongoing care. This is the number of years in operation under current management.
48 years
Walk Score Info Car-dependent. A few nearby services may be reachable on foot, but most trips require transportation. Rank #220 / 508Walk Score — State benchmarkedThis home is ranked 220th out of 508 homes we track in North Carolina for walk score. Shows how walkable this facility's neighborhood is compared to the average walk score across North Carolina facilities. Higher scores benefit residents, families, and staff.Communities with the same value for a metric share the same rank. Rankings cover every community we track in North Carolina that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
38 / 100
Occupancy rate Info Occupancy lower than 85% suggests more openings may be available. Rank #117 / 213Occupancy rate — State benchmarkedThis home is ranked 117th out of 213 homes we track in North Carolina for occupancy. Shows this facility's occupancy rate versus the North Carolina average, with its Statewide rank out of 213. Higher occupancy signals strong local demand and financial stability.Communities with the same value for a metric share the same rank. Rankings cover every community we track in North Carolina that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
70.9% This home usually has availability
Similar to the North Carolina average: 69.5%
Occupied beds
61 / 86
BBB Rating Info An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
A+ Not Accredited
How BBB ratings work

About this community

License Details

StatusActive
CountyGaston
License NumberHAL-036-013

Safety & Compliance

Wheelchair Accessible
Emergency SystemsYes
Safety FeaturesEmergency Alert System

Staffing

Key information about the people who lead and staff this community.

Leadership

ContactYolanda Colson, Executive Director (per state records, record updated Jul 2026)

Therapy & Rehabilitation

1 service
Respite Care

Staffing & Medical

2 services
Licensed Nurses/CNAs
24-Hour Staffing

Additional Policies & Features

HousekeepingYes

Amenities & Lifestyle

Pet Friendly
Transportation
Library
Bistro
Café
Salon
Courtyard
Garden
Dining
Arts & Crafts
Game Room
Walking Paths
Piano
ActivitiesDaily activities include fitness groups, ice cream socials, tech classes, and bingo
Specific ProgramsContinuing Care Retirement Communities, At Home Care
Touring HoursMon - Fri: 8am - 9pm CT / Sat: 9am - 5:30pm CT

Pricing & Financial Information

Starting Price$5,100 per month

Dining & Nutrition

Food DescriptionDining room offers meals that are like going out with friends, with menus based on resident requests and seasonal ingredients.
Brookdale New Hope – Menu

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Contact Brookdale New Hope

Inspection History

In North Carolina, the Department of Health and Human Services, Division of Health Service Regulation conducts unannounced surveys to ensure nursing and adult care homes meet safety standards.

Since 2015 · 11 years of data These figures come from state-published data and the state inspection reports we hold on file. The period covered can vary depending on document availability.
Includes all inspection records for this property, which could include management/ownership changes.
61 deficiencies 12 inspections 0 penalties 21 inspections with deficiencies

Inspection Scorecard Info This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the North Carolina state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2015 vs. North Carolina state average
Overall vs. NC average 2 Worse Metrics worse than North Carolina average:
• Total deficiencies (33% above)
• Deficiencies per inspection (2% above)
1 At Avg Metrics at North Carolina average:
• Inspection deficiency rate (at NC avg)
1 Better Metrics better than North Carolina average:
• Inspections with deficiencies (42% below)

Deficiencies Info Deficiencies are formal regulatory issues recorded during state inspections.

This FacilityNC Averagevs. NC Avg
Total deficiencies Info Formal regulatory issues recorded by inspectors across all inspection types. 6146 This facility has 33% more total deficiencies than a typical North Carolina assisted living residence (61 vs. NC avg 46).↑ 33% worse
Deficiencies per inspection Info Average deficiencies per inspection. 5.15.01 This facility has 2% more deficiencies per inspection than a typical North Carolina assisted living residence (5.1 vs. NC avg 5.01).↑ 2% worse

Inspections Info State inspections evaluate whether the facility meets health and safety standards.

This FacilityNC Averagevs. NC Avg
Total inspections Info Combined count of all inspections conducted at this facility. 1221 This facility has had 43% fewer total inspections than the North Carolina average (12 vs. NC avg 21). More inspections can mean more regulatory scrutiny rather than worse care.↓ 43% fewer
Inspections with deficiencies Info Inspections that resulted in at least one regulatory deficiency. 1119 This facility has 42% fewer inspections with deficiencies than a typical North Carolina assisted living residence (11 vs. NC avg 19).↓ 42% better
Inspection deficiency rate Info Percentage of inspections that resulted in at least one deficiency. 92%92% This facility has inspection deficiency rate in line with the North Carolina average (92 vs. NC avg 92).— At avg

Performance summary

Key indicators of commitment to quality care and safety.

Ratings

Division Of Health Service Rating
3/4

North Carolina average: 3 stars See full North Carolina ranking

Scores

DHSR Score
91.50 / 200

Quality score (0-200). Higher scores indicate better performance in inspections and compliance.

North Carolina average: 98 See full North Carolina ranking

What does this home offer?

Pets allowed icon
Pets allowed icon

Pets Allowed

Housing options icon
Housing options icon

Housing Options: Private Rooms / Semi-Private Rooms

Building type icon
Building type icon

Building Type: Single-story

Transportation services icon
Transportation services icon

Transportation Services

Fitness and recreation icon
Fitness and recreation icon

Fitness and Recreation

Type of Rooms Available

Private Rooms
Private Rooms
1
290 - 394 sq. ft
Semi-Private Rooms
Semi-Private Rooms
1
530 sq. ft

Living Spaces & Floor Plans for Brookdale New Hope

Floor plan 2
Floor plan 3
Floor plan 4
Floor plan 5
Floor plan 6

Places of interest near Brookdale New Hope

Address 3.5 miles from city center Info Estimated distance in miles from Gastonia's city center to Brookdale New Hope's address, calculated via Google Maps. — 1.92 miles to nearest hospital (CaroMont Regional Medical Center)

Calculate Travel Distance to Brookdale New Hope

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Address

Compare Assisted Living around Gastonia

Info below is compiled from the NC Dept. of Health & Human Services (NCDHHS), senior community websites & trusted data sources such as Walk Score & BBB.

Communities are listed from highest-ranked to lowest-ranked based on our methodology.

Care Types in This Table AL (Assisted Living): Housing with help for daily activities like bathing, dressing, and medication, without 24-hour skilled nursing. NH (Nursing Home): 24/7 skilled nursing care for residents with complex, ongoing medical needs. SNF (Skilled Nursing Facility): Round-the-clock nursing care, often for recovery after surgery, injury, or illness. MC (Memory Care): Secured, specialized care for people living with Alzheimer's or dementia. IL (Independent Living): Community living with dining, activities, and transportation for active seniors who need little personal care. HC (Home Care): Professional care delivered in the person's own home, from companionship to skilled nursing. CCRC( (Continuing Care Retirement Communities (CCRC)):
City and state of the facility. Used for mapping and state-average comparisons.
Licensed bed capacity (maximum allowed). Not the same as how many beds are currently filled.
Indicates whether residents are allowed to have pets in the facility.
Third-party neighborhood walkability score (0–100). Convenience/context metric, not a healthcare quality measure.
Reported or derived occupancy for the facility—typically how fully licensed capacity is utilized. Compare across peers in the same market.
Better Business Bureau grade for the operating company. Reflects complaint handling and business practices, not clinical care quality.
NC DHSR Star Rating (0–4 stars). Issued by North Carolina's Division of Health Service Regulation based on annual facility inspections. Stars reflect overall compliance with state health and safety rules - 4 stars requires scores of 100+ on two consecutive annual inspections. Ratings can change between inspections if new violations or licensure actions occur.
DHSR Quality Score (/200). Each annual inspection starts at a base of 100 points. Facilities earn demerit points for violations and citations, and merit points for correcting issues, maintaining resident/family councils, sprinkler systems, and other quality programs. The "/200" display reflects the two most recent annual inspections combined - giving a longer-term view of compliance trends rather than a single snapshot.
Count of regulatory inspections in the reporting window. Higher volume can reflect more oversight visits, complaint-driven surveys, or routine licensure cycles.
Share of inspections that resulted in deficiencies, expressed as a percentage of total inspections in the window.
Housing or bed configuration options (e.g. studio, shared), often from facility-reported amenities and licensing details.
Morningside of Gastonia
AL
MC
Gastonia (Lake Wood)
105
Facility 105
NC AVG 70
Rank #56 / 368
Yes
42
Facility 42
NC AVG 35
Rank #197 / 508
--
103.50/200
Facility 103.50/200
NC AVG 92.2
Rank #31 / 321
6
100%
Facility 100%
NC AVG 91.8%
Rank #138 / 333
Studio / Suite / 1 Bed
Brookdale Robinwood
AL
CCRC(
HC
IL
MC
NH
SNF
Gastonia
89
Facility 89
NC AVG 70
Rank #106 / 368
Yes
4
Facility 4
NC AVG 35
Rank #480 / 508
-A+
91.50/200
Facility 91.50/200
NC AVG 92.2
Rank #252 / 321
8
88%
Facility 88%
NC AVG 91.8%
Rank #57 / 333
Private Rooms / Semi-Private Rooms
Brookdale New Hope
AL
Gastonia
86
Facility 86
NC AVG 70
Rank #112 / 368
Yes
38
Facility 38
NC AVG 35
Rank #220 / 508
70.9%
Facility 70.9%
NC AVG 69.5%
Rank #117 / 213
A+
91.50/200
Facility 91.50/200
NC AVG 92.2
Rank #252 / 321
12
92%
Facility 92%
NC AVG 91.8%
Rank #97 / 333
Private Rooms / Semi-Private Rooms
Brookdale Union
AL
Gastonia
78
Facility 78
NC AVG 70
Rank #145 / 368
Yes
35
Facility 35
NC AVG 35
Rank #244 / 508
100.0%
Facility 100.0%
NC AVG 69.5%
Rank #1 / 213
A+
98.50/200
Facility 98.50/200
NC AVG 92.2
Rank #168 / 321
13
92%
Facility 92%
NC AVG 91.8%
Rank #97 / 333
Studio

Rank badges are statewide: each community is ranked against every NC community we track that reports that metric, not just the 4 on this page. See how we rank facilities

Financial Assistance for
Assisted Living in North Carolina

Brookdale New Hope is located in Gastonia, North Carolina.
Here are the financial assistance programs available to residents in North Carolina.

Get Financial aid guidance

Community Alternatives Program for Disabled Adults

NC Medicaid CAP/DA

Age 65+ or disabled
General North Carolina resident, Medicaid- eligible, nursing home-level care need.
Income Limits (2025) ~$2,829/month 300% FBR, individual
Asset Limits $2,000 (individual), $3,000 (couple).
NC

High demand; waitlists common in urban areas.

Benefits
Personal care (5-7 hours/day) Respite (240 hours/year) Adult day care ($60/day) Home modifications ($1,500 avg.)

North Carolina Senior Care Options

NC SCO (via NFCSP)

Age Caregiver of someone 60+ (or with dementia)
General North Carolina resident.
Income Limits No strict limit; prioritizes low-income.
Asset Limits Not applicable.
NC

Limited slots; rural/urban balance.

Benefits
In-home respite (4-6 hours/day) Adult day care (~$60/day) Short-term facility care (up to 5 days)

Program of All-Inclusive Care for the Elderly (PACE)

North Carolina PACE (e.g., PACE of the Triad)

Age 55+
General NC resident (specific counties), NFLOC, safe with PACE support.
Income Limits (2025) ~$2,829/month (Medicaid-eligible); private pay option available.
Asset Limits $2,000 (individual), $3,000 (couple) for Medicaid enrollees.
NC

Available in 10+ counties (e.g., Guilford, Wake); multiple providers (e.g., PACE of the Southern Piedmont).

Benefits
Personal care (5-7 hours/day) Medical care Meals Transportation Respite Therapies

In-Home Aide Services

North Carolina In-Home Aide Services

Age 60+
General NC resident, unable to perform 1+ ADL, at risk of nursing home placement.
Income Limits (2025) No strict cap; prioritizes low-income ~$24,980/year
Asset Limits Not assessed; need-based.
NC

Family can be aides; varies by county funding.

Benefits
Personal care (5-20 hours/week) Meal prep Respite (~5 days/year) Errands

Medicare Savings Program (MSP)

North Carolina Medicare Savings Program

Age 65+ or disabled
General NC resident, Medicare Part A/B.
Income Limits (2025) ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.
Asset Limits $9,430 (individual), $14,130 (couple).
NC

Three tiers; no waitlist; includes Extra Help for Part D.

Benefits
Covers Part B premiums ($174.70/month) Deductibles ($240/year) Copays (~20%)

VA Aid and Attendance (A&A) and Housebound Benefits

North Carolina VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse
General NC resident, wartime service, need for ADL help (A&A) or homebound.
Income Limits (2025) Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
Asset Limits ~$155,356 net worth limit
NC

High veteran demand in rural/urban areas.

Benefits
Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs (e.g., in-home, assisted living)

Urgent Repair Program (URP)

North Carolina Urgent Repair Program

Age 60+ prioritized
General NC resident, homeowner, low-income.
Income Limits (2025) ~$30,258/year 50% AMI, varies by county
Asset Limits Not strictly assessed; home value considered.
NC

Forgivable at $2,000/year; statewide via local partners.

Benefits
Repairs (~$8,000-$12,000 avg.) for safety (e.g., roofs, heating, accessibility)

State/County Special Assistance (SA)

North Carolina Special Assistance

Age 65+ (or disabled)
General NC resident, in licensed adult care home, low-income.
Income Limits (2025) ~$1,255/month (individual, 100% FPL); varies by facility rate.
Asset Limits $2,000 individual
NC

Covers assisted living; counties supplement state funds.

Benefits
Cash (~$1,200-$1,500/month) for room/board; Medicaid covers care services

Frequently Asked Questions about Brookdale New Hope

Is Brookdale New Hope in a walkable area?

Brookdale New Hope has a walk score of 38. Car-dependent. A few nearby services may be reachable on foot, but most trips require transportation.

What is the license number of Brookdale New Hope?

According to NC state health department records, Brookdale New Hope's license number is HAL-036-013.

What is the occupancy rate at Brookdale New Hope?

Brookdale New Hope's occupancy is 70.9%.

How long has Brookdale New Hope been in business?

Brookdale New Hope has been operating for approximately 48 years, based on available licensing and registration records.

Does Brookdale New Hope have different floorplan options?

Yes — see the floorplan options available at Brookdale New Hope on this page.

Are pets allowed at Brookdale New Hope?

Yes, Brookdale New Hope allows residents to bring their pets.

How many beds does Brookdale New Hope have?

Brookdale New Hope has 86 beds.

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