Brookdale Union
Assisted Living · Gastonia, NC

Overview of Brookdale Union

Gastonia, North Carolina, is home to the excellent senior living community – Brookdale Union, which offers assisted living where residents can redefine their independence. Nestled on beautifully landscaped grounds near Ferguson Park and the Catawba Creek Golf Course, Brookdale Union provides a serene environment while being conveniently close to dining, shopping, and medical facilities. Seniors here enjoy various activities, from restaurant-style dining to afternoon bingo games designed to keep them engaged and connected. The pet-friendly apartments are filled with natural light, creating a welcoming and comfortable atmosphere for all.

Brookdale Union is dedicated to helping residents live their best lives by providing personalized care and support. This includes assistance with daily activities like dressing, bathing, and medication management, allowing residents to focus on their passions and hobbies. Brookdale Union ensures a vibrant, secure, and fulfilling lifestyle with 24/7 emergency alert systems, transportation services, a beauty/barber shop, and an arts and crafts studio. Whether strolling through the courtyard garden or enjoying the fireside living room, residents find a true sense of community and belonging.

(704) 864-9440

Types of Care at Brookdale Union

Assisted Living
Bed community size
78-bed community Rank #176 / 390Bed count — State benchmarkedThis home is ranked 176th out of 390 homes in North Carolina. Shows this facility's certified or reported bed count compared to other North Carolina SNFs. Larger communities may offer more amenities, programs, and on-site services for residents and families.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A larger shared setting that may offer more common spaces and organized community services.
Years in operation
48 years in operation
A longer operating history, which may indicate experience navigating regulations and delivering ongoing care.
Walk Score
Walk Score: 35 / 100 Rank #260 / 572Walk Score — State benchmarkedThis home is ranked 260th out of 572 homes in North Carolina. Shows how walkable this facility's neighborhood is compared to the average Walk Score across North Carolina SNFs. Higher scores benefit residents, families, and staff.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
BBB Rating
BBB Rating: A+ (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
How BBB ratings work

About this community

Occupancy

Occupancy rate
100%
Rank #1 / 264Occupancy rate — State benchmarkedThis home is ranked 1st out of 264 homes in North Carolina. Shows this facility's occupancy rate versus the North Carolina average, with its Statewide rank out of 264. Higher occupancy signals strong local demand and financial stability.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Higher than the North Carolina average: 76.4%
Occupied beds
78 / 78
Average occupied beds in North Carolina homes 85 beds

License Details

StatusActive
CountyGaston
License NumberHAL-036-012

Safety & Compliance

Wheelchair Accessible
Emergency SystemsYes
Safety FeaturesEmergency Alert System

Staffing

Key information about the people who lead and staff this community.

Leadership

ContactShimika Bowers, Executive Director

Therapy & Rehabilitation

1 service
Respite Care

Staffing & Medical

2 services
Licensed Nurses/CNAs
24-Hour Staffing

Additional Policies & Features

HousekeepingYes

Amenities & Lifestyle

Pet Friendly
Transportation
Library
Beauty/Barber Shop
Courtyard And Garden
Gardening / Greenhouse
Arts & Crafts Studio
Game Room
Walking Paths
Landscaped Grounds
ActivitiesActivities include B-Fit group, Bingo, and card games.
Specific ProgramsContinuing Care Retirement Communities, At Home Care
Operating HoursMon - Fri: 8am - 9pm CT / Sat: 9am - 5:30pm CT

Pricing & Financial Information

Starting Price$3,165 per month

Dining & Nutrition

Food DescriptionEnjoy restaurant-style dining with a variety of menu options at each meal.
Brookdale Union – Menu
Download Menu PDF

Contact Brookdale Union

Inspection History

In North Carolina, the Department of Health and Human Services, Division of Health Service Regulation conducts unannounced surveys to ensure nursing and adult care homes meet safety standards.

Since 2015 · 11 years of data 87 deficiencies 28 inspections 0 penalties 21 inspections with deficiencies

Inspection Scorecard Info This scorecard compares key inspection, citation, and complaint metrics at this facility against the North Carolina state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2015 vs. North Carolina state average
Overall vs. NC average 5 Worse Metrics worse than North Carolina average:
• Total deficiencies (89% above)
• Deficiencies per year (88% above)
• Deficiencies per inspection (41% above)
• Total inspections (33% above)
• Inspections with deficiencies (11% above)
1 Better Metrics better than North Carolina average:
• Inspection deficiency rate (17% below)
Latest Inspection February 12, 2025 Annual Inspection

Deficiencies Info Deficiencies are formal regulatory issues recorded during state inspections.

This FacilityNC Averagevs. NC Avg
Total deficiencies Info Formal regulatory issues recorded by inspectors across all inspection types. 8746 This facility has 89% more total deficiencies than a typical North Carolina assisted living residence (87 vs. NC avg 46).↑ 89% worse
Deficiencies per year Info Average deficiencies per year since 2015. 7.94.2 This facility has 88% more deficiencies per year than a typical North Carolina assisted living residence (7.9 vs. NC avg 4.2).↑ 88% worse
Deficiencies per inspection Info Average deficiencies per inspection. 3.12.2 This facility has 41% more deficiencies per inspection than a typical North Carolina assisted living residence (3.1 vs. NC avg 2.2).↑ 41% worse

Inspections Info State inspections evaluate whether the facility meets health and safety standards.

This FacilityNC Averagevs. NC Avg
Total inspections Info Combined count of all routine and focused inspections. Excludes complaint investigations. 2821 This facility has 33% more total inspections than a typical North Carolina assisted living residence (28 vs. NC avg 21).↑ 33% worse
Inspections with deficiencies Info Inspections that resulted in at least one regulatory deficiency. 2119 This facility has 11% more inspections with deficiencies than a typical North Carolina assisted living residence (21 vs. NC avg 19).↑ 11% worse
Inspection deficiency rate Info Percentage of inspections that resulted in at least one deficiency. 75%90% This facility has 15 percentage points lower inspection deficiency rate than a typical North Carolina assisted living residence (75% vs. NC avg 90%).↓ 15% better

Inspection Reports Summary Info An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

The most recent inspection on February 12, 2025 identified deficiencies related to hot water temperatures exceeding limits, delays in physician signatures on resident care plans, and issues with food labeling and kitchen sanitation. Earlier inspections showed a pattern of medication administration problems, environmental maintenance concerns, and building safety deficiencies, with some recurring issues in cleanliness and fire safety systems. Complaint investigations were mostly unsubstantiated, with one in 2021 noting multiple care and environmental deficiencies but no enforcement actions or fines listed in the available reports. No immediate jeopardy findings, fines, or license suspensions were noted in any report. While deficiencies persist, the facility has addressed some prior issues over time, but recent findings indicate ongoing challenges in resident care documentation, medication management, and facility maintenance.

Read the full inspection reports for this facility, including detailed findings and corrective actions.

Show Inspection Reports

Performance summary

Key indicators of commitment to quality care and safety.

Ratings

Division Of Health Service Rating
30/4

North Carolina average: 3 stars See full North Carolina ranking

Scores

DHSR Score
98.50 / 200

Quality score (0-200). Higher scores indicate better performance in inspections and compliance.

North Carolina average: 98 See full North Carolina ranking

What does this home offer?

Pets allowed icon
Pets allowed icon

Pets Allowed

Housing options icon
Housing options icon

Housing Options: Studio

Building type icon
Building type icon

Building Type: Single-story

Transportation services icon
Transportation services icon

Transportation Services

Fitness and recreation icon
Fitness and recreation icon

Fitness and Recreation

Type of Rooms Available

Studio
Studio
1 / 4
Studio
1
332 - 512 sq. ft

Living Spaces & Floor Plans for Brookdale Union

Union P2
Union P3
Union P1
Floor Plans
Download PDF

Places of interest near Brookdale Union

Address 2.3 miles from city center Info Estimated distance in miles from Gastonia's city center to Brookdale Union's address, calculated via Google Maps. — 2.75 miles to nearest hospital (CaroMont Regional Medical Center)

Calculate Travel Distance to Brookdale Union

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Financial Assistance for
Assisted Living in North Carolina

Brookdale Union is located in Gastonia, North Carolina.
Here are the financial assistance programs available to residents in North Carolina.

Get Financial aid guidance

Community Alternatives Program for Disabled Adults

NC Medicaid CAP/DA

Age 65+ or disabled
General North Carolina resident, Medicaid- eligible, nursing home-level care need.
Income Limits (2025) ~$2,829/month 300% FBR, individual
Asset Limits $2,000 (individual), $3,000 (couple).
NC

High demand; waitlists common in urban areas.

Benefits
Personal care (5-7 hours/day) Respite (240 hours/year) Adult day care ($60/day) Home modifications ($1,500 avg.)

North Carolina Senior Care Options

NC SCO (via NFCSP)

Age Caregiver of someone 60+ (or with dementia)
General North Carolina resident.
Income Limits No strict limit; prioritizes low-income.
Asset Limits Not applicable.
NC

Limited slots; rural/urban balance.

Benefits
In-home respite (4-6 hours/day) Adult day care (~$60/day) Short-term facility care (up to 5 days)

Program of All-Inclusive Care for the Elderly (PACE)

North Carolina PACE (e.g., PACE of the Triad)

Age 55+
General NC resident (specific counties), NFLOC, safe with PACE support.
Income Limits (2025) ~$2,829/month (Medicaid-eligible); private pay option available.
Asset Limits $2,000 (individual), $3,000 (couple) for Medicaid enrollees.
NC

Available in 10+ counties (e.g., Guilford, Wake); multiple providers (e.g., PACE of the Southern Piedmont).

Benefits
Personal care (5-7 hours/day) Medical care Meals Transportation Respite Therapies

In-Home Aide Services

North Carolina In-Home Aide Services

Age 60+
General NC resident, unable to perform 1+ ADL, at risk of nursing home placement.
Income Limits (2025) No strict cap; prioritizes low-income ~$24,980/year
Asset Limits Not assessed; need-based.
NC

Family can be aides; varies by county funding.

Benefits
Personal care (5-20 hours/week) Meal prep Respite (~5 days/year) Errands

Medicare Savings Program (MSP)

North Carolina Medicare Savings Program

Age 65+ or disabled
General NC resident, Medicare Part A/B.
Income Limits (2025) ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.
Asset Limits $9,430 (individual), $14,130 (couple).
NC

Three tiers; no waitlist; includes Extra Help for Part D.

Benefits
Covers Part B premiums ($174.70/month) Deductibles ($240/year) Copays (~20%)

VA Aid and Attendance (A&A) and Housebound Benefits

North Carolina VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse
General NC resident, wartime service, need for ADL help (A&A) or homebound.
Income Limits (2025) Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
Asset Limits ~$155,356 net worth limit
NC

High veteran demand in rural/urban areas.

Benefits
Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs (e.g., in-home, assisted living)

Urgent Repair Program (URP)

North Carolina Urgent Repair Program

Age 60+ prioritized
General NC resident, homeowner, low-income.
Income Limits (2025) ~$30,258/year 50% AMI, varies by county
Asset Limits Not strictly assessed; home value considered.
NC

Forgivable at $2,000/year; statewide via local partners.

Benefits
Repairs (~$8,000-$12,000 avg.) for safety (e.g., roofs, heating, accessibility)

State/County Special Assistance (SA)

North Carolina Special Assistance

Age 65+ (or disabled)
General NC resident, in licensed adult care home, low-income.
Income Limits (2025) ~$1,255/month (individual, 100% FPL); varies by facility rate.
Asset Limits $2,000 individual
NC

Covers assisted living; counties supplement state funds.

Benefits
Cash (~$1,200-$1,500/month) for room/board; Medicaid covers care services

Compare Assisted Living around Gastonia

The information below is reported by the North Carolina Department of Health and Human Services, Division of Health Service Regulation.

Filter by care type
Morningside of Gastonia
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

RC

Respite Care Short-term temporary care — days to weeks — to give family caregivers a break. Full care provided during the stay. Often used after hospitalization or to trial a facility before a permanent placement decision.

Gastonia (Lake Wood)105Yes 42 --
103.50/200
Facility 103.50/200
NC AVG 92.2
Rank #31 / 322
18
61.1%
Facility 61.1%
NC AVG 73.1%
Rank #50 / 334
Studio / Suite / 1 Bed
Brookdale Robinwood
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

Gastonia89Yes 4 -A+
91.50/200
Facility 91.50/200
NC AVG 92.2
Rank #253 / 322
17
76.5%
Facility 76.5%
NC AVG 73.1%
Rank #136 / 334
Studio
Brookdale New Hope
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

Gastonia86Yes 38
70.9%
Facility 70.9%
NC AVG 67.7%
Rank #137 / 256
A+
91.50/200
Facility 91.50/200
NC AVG 92.2
Rank #253 / 322
25
84%
Facility 84%
NC AVG 73.1%
Rank #231 / 334
Studio
Brookdale Union
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

Gastonia78Yes 35
100.0%
Facility 100.0%
NC AVG 67.7%
Rank #1 / 256
A+
98.50/200
Facility 98.50/200
NC AVG 92.2
Rank #168 / 322
28
75%
Facility 75%
NC AVG 73.1%
Rank #119 / 334
Studio

Frequently Asked Questions about Brookdale Union

Is Brookdale Union in a walkable area?

Brookdale Union has a walk score of 35. Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.

What is the license number of Brookdale Union?

According to NC state health department records, Brookdale Union's license number is HAL-036-012.

What is the occupancy rate at Brookdale Union?

Brookdale Union's occupancy is 100%.

Does Brookdale Union have different floorplan options?

Yes — see the floorplan options available at Brookdale Union on this page.

How many beds does Brookdale Union have?

Brookdale Union has 78 beds.

What is the phone number of Brookdale Union?

(704) 864-9440 will put you in contact with the team at Brookdale Union.

What county is Brookdale Union located in?

Brookdale Union is in Gaston County.

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