Sunrise of Westlake Village
Sunrise of Westlake Village
Located in Thousand Oaks, Sunrise of Westlake Village offers a warm and close-knit community for seniors needing Assisted Living, Memory Care, and Short-Term Stays. The community prides itself on providing a supportive environment where residents can enjoy a variety of activities and amenities. From live entertainment and bocce ball to current event discussions and daily exercise classes, there’s always something to do. The beautiful walking path offers a perfect spot for nature lovers. Daily socials with delicious appetizers and refreshing beverages in the bistro add to the community’s vibrant atmosphere.
Sunrise of Westlake Village is dedicated to creating a secure and enjoyable environment where seniors can thrive, with the help of dedicated caregivers, culinary leaders, and housekeeping teams that ensure residents feel at home. The community offers customized plans to meet each resident’s unique needs, facilitating a range of on-site activities and local excursions. With home-cooked meals served restaurant-style in the dining room and a variety of floor plans available, Sunrise of Westlake Village provides a comfortable and engaging living experience for all its residents.
Inspection Report Summary for Sunrise of Westlake Village
The California Department of Social Services evaluated Sunrise of Westlake Village (Facility No. 197605820) on four separate occasions between 2021 and 2024. In July 2021, an unannounced case‑management visit was triggered by a resident incident reported by Executive Director Zak Howell. Licensing Program Analyst Ashley Smith interviewed staff and the resident but found no deficiencies, noting that further investigation was still pending. The visit underscored the facility’s prompt reporting and willingness to cooperate with the agency.
A year later, in August 2022, the required annual inspection shifted focus to infection control amid an active COVID‑19 outbreak. Ashley Smith, accompanied by local and state health department officials, confirmed that the facility maintained proper environmental conditions, adequate PPE, and compliant cleaning protocols. Meals were delivered to residents due to dining suspensions, and the agency advised additional training on donning and doffing PPE. No deficiencies were cited, and the facility demonstrated full compliance with Title 22 regulations and infection‑control standards.
In October 2023, LPAs Teresa Camara and Martha Arroyo performed another unannounced annual review. The team inspected food storage, common areas, individual bedrooms, records, medications, and disaster preparedness. Although a few expired dairy items were discovered and promptly discarded, the facility remained in compliance overall. Fire and safety equipment was up to date, and medication carts were locked and inaccessible to residents. The agency reiterated that the facility’s infection‑control policies were adequate and that no deficiencies warranted citations.
The most recent 2024 visit was interrupted before completion, so a full assessment of current conditions is pending. Across the three completed inspections, Sunrise of Westlake Village consistently met licensing requirements, exhibited strong infection‑control practices, and maintained safe, sanitary living spaces. The only notable concerns were an incident involving a resident in 2021 and the discovery of expired food in 2023, both of which were addressed without resulting in formal deficiencies. The pattern suggests a facility that, while responsive to emerging health risks, continues to uphold regulatory standards and resident safety.
Facility Overview
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Current Occupancy
Shows the current occupancy rate and estimated residents versus total licensed beds. 70.2% (87/124)
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Facility Type
Indicates the state license category — e.g., RCFE (Residential Care Facility for the Elderly). RESIDENTIAL CARE ELDERLY
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License Status
Shows whether the facility is currently licensed, closed, or pending renewal. LICENSED
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Licensed Since
Date when the facility’s license was first issued by the state. October 8, 2004
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Licensee / Operator
Entity or organization legally responsible for managing this facility. SZR WESTLAKE VILLAGE; SUNRISE SENIOR LIVING MGT
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County
The county where the facility is located. LOS ANGELES
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License Details
License information registered with the Better Business Bureau.
- California Department of Social Services (#197605820)
Inspection & Compliance
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All Visits
Sum of inspections, complaint visits, and other administrative visits. 7 visits
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Inspections
Formal inspections conducted by the state’s licensing division. 3 inspections
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Other Visits
Administrative or follow-up visits not related to complaints or inspections. 1 visit
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Complaint Visits
Inspections triggered by official complaints filed with the state. 3 complaints
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Citations
Number of deficiencies or violations found during inspections. 1 citation
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BBB Rating
BBB ratings (A+ to F) reflect how reliably a business handles customer interactions and complaints. They're based on complaint history, transparency, licensing, and time in business — not on customer reviews. NR (No Rating) means the BBB doesn't have enough information yet or the business is under review. Rated A+
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Inspection Reports
View archived inspection reports for this facility. View Inspection Reports
What does this home offer?
Pets Allowed: Yes, Pets Allowed
Housing Options: Studio / Suite / 1 Bed / 2 Bed
Building Type: 2-story
Transportation Services
Fitness and Recreation
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Types of Care at Sunrise of Westlake Village
Places of interest near Sunrise of Westlake Village
3.0 miles from city center
3101 Townsgate Rd, Thousand Oaks, CA 91361
[email protected]
805-557-1100
[email protected]
805-557-1100
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Comparison Chart
For seniors needing help with daily tasks but not full-time nursing.
Specialized care for those with Memory Loss, Alzheimer’s, or dementia, ensuring safety and support.
For seniors needing help with daily tasks but not full-time nursing.
For seniors needing help with daily tasks but not full-time nursing.
For seniors needing help with daily tasks but not full-time nursing.
For seniors needing help with daily tasks but not full-time nursing.
Claim What’s Yours: Financial Aid for California Seniors
- General: Age 65+, California resident, Medi-Cal eligible, nursing home risk.
- Income Limits (2025): ~$2,829/month (300% FBR, individual).
- Asset Limits: $2,000 (individual), $3,000 (couple).
- CA Specifics: County-managed; waitlists possible.
- Services: In-home support (4-6 hours/day), respite care (14 days/year), meals (~$6/meal), transportation (8 trips/month), care management.
- General: Age 65+, California resident, Medicaid-eligible or low-income.
- Income Limits: ~$1,732/month (individual, Medi-Cal threshold).
- Asset Limits: $2,000 (individual).
- CA Specifics: Can hire family as caregivers.
- Services: Personal care (up to 283 hours/month), homemaker services, respite (varies).
- General: Age 65+, California resident, Medi-Cal-eligible, nursing home-eligible but community-capable.
- Income Limits: ~$2,829/month (300% FBR, individual).
- Asset Limits: $2,000 (individual).
- CA Specifics: Available in 38 counties; waitlists common.
- Services: Case management, respite care (up to 10 days/year), minor home mods (avg. $500), adult day care (~$50/day).
- General: Age 62+, California resident, own and live in home, 40% equity.
- Income Limits (2025): ~$51,500/year (household, adjusted annually).
- Asset Limits: Equity-based; no strict asset cap.
- CA Specifics: Deferred taxes accrue interest (5% as of 2024); repaid upon sale/death.
- Services: Property tax deferral (avg. $1,000-$3,000/year, varies by county).
- General: Age 65+ or disabled, California resident, Medi-Cal-eligible, nursing home-eligible.
- Income Limits: ~$2,829/month (300% FBR, individual).
- Asset Limits: $2,000 (individual).
- CA Specifics: Available in 15 counties (e.g., LA, Sacramento); waitlists common.
- Services: Personal care in ALFs (5-7 hours/day), medication management, social services.
- General: Caregivers of California residents 60+ needing help with 3+ daily activities; no caregiver age limit.
- Income Limits: No strict limit; cost-sharing above ~$2,500/month threshold.
- Asset Limits: Not applicable; need-based.
- CA Specifics: High demand in urban areas; complements IHSS respite.
- Services: Respite care (up to 10 days/year), counseling (4-6 sessions/year), training (2-3 workshops/year), supplies (~$200/year).
- General: Age 60+ priority, California resident, low-income, utility/heating need.
- Income Limits (2025): ~$2,510/month (200% of poverty level, individual).
- Asset Limits: Not applicable; income-focused.
- CA Specifics: High demand in inland/coastal extremes; weatherization capped at $5,000/home.
- Services: Utility payments (avg. $500-$1,000/year), weatherization (e.g., insulation, avg. $1,000-$3,000 savings).
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Beds shows the number of beds currently filled in each community agianst the total number of beds. Higher occupied beds usually indicates strong demand and reputation, while lower occupancy may suggest more availability for new residents.
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Homes near Thousand Oaks, CA