Sunrise of Westlake Village

Overview of Sunrise of Westlake Village

Located in Thousand Oaks, Sunrise of Westlake Village offers a warm and close-knit community for seniors needing Assisted Living, Memory Care, and Short-Term Stays. The community prides itself on providing a supportive environment where residents can enjoy a variety of activities and amenities. From live entertainment and bocce ball to current event discussions and daily exercise classes, there’s always something to do. The beautiful walking path offers a perfect spot for nature lovers. Daily socials with delicious appetizers and refreshing beverages in the bistro add to the community’s vibrant atmosphere.

Sunrise of Westlake Village is dedicated to creating a secure and enjoyable environment where seniors can thrive, with the help of dedicated caregivers, culinary leaders, and housekeeping teams that ensure residents feel at home. The community offers customized plans to meet each resident’s unique needs, facilitating a range of on-site activities and local excursions. With home-cooked meals served restaurant-style in the dining room and a variety of floor plans available, Sunrise of Westlake Village provides a comfortable and engaging living experience for all its residents.

Facility Direct Line (805) 557-1100

124-bed community

A larger shared setting that may offer more common spaces and organized community services.

21 years in operation

A longer operating history, which may indicate experience navigating regulations and delivering ongoing care.

Walk Score: 74 / 100

Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.

BBB Rating: A+ (Not Accredited)

An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
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About this community

Occupancy

Occupancy rate

70%

Similar to the California average: 72.8%

Occupied beds

87 / 124

Average occupied beds in California homes 87 beds

Facility TypeResidential Care Elderly

IssuanceOctober 8, 2004

CountyLos Angeles

Sunrise of Westlake Village is legally operated by Szr Westlake Village and Sunrise Senior Living Mgt, and administered by Edith Kennedy.

Staffing

Key information about the people who lead and staff this community.

ContactMr. Royce Gilder, Executive Director (per BBB, record updated Jul 2026)

Since 2021 · 5 years of data 1 citation 8 total visits 3 complaint visits 4 official inspections 3 complaint investigations

Inspection Score

11 points above the California average for assisted living residences (81/100)

Inspection Scorecard This scorecard compares key inspection, citation, and complaint metrics at this facility against the California state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2021 vs. California state average

Overall vs. CA average

Citations Citations are formal regulatory issues recorded during state inspections.	This Facility	CA Average	vs. CA Avg
Total citations Formal regulatory issues recorded by inspectors across all inspection types.	1	10	This facility has 90% fewer total citations than a typical California assisted living residence (1 vs. CA avg 10).↓ 90% better
Serious citations (Type A) Citations that pose an immediate risk to resident health or safety. Type A citations are the most serious and typically require prompt corrective action.	1	3	This facility has 67% fewer serious citations (type a) than a typical California assisted living residence (1 vs. CA avg 3).↓ 67% better Rank #413 / 1159 Serious citations (Type A) — State benchmarked This home is ranked 413th out of 1159 homes in California for # of serious citations. Shows this facility's # of serious citations compared to the California average among 1159 comparable communities in the ranking pool. Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in California that report data for that category. Facilities without available data are excluded from the ranking.
Moderate citations (Type B) Citations that do not pose an immediate risk but still represent a departure from required care or operational standards.	0	4	This facility has 100% fewer moderate citations (type b) than a typical California assisted living residence (0 vs. CA avg 4).↓ 100% better
Citations per inspection Average citations per inspection.	0.1	3.3	This facility has 97% fewer citations per inspection than a typical California assisted living residence (0.1 vs. CA avg 3.3).↓ 97% better

Inspections & Visits State inspections evaluate whether the facility meets health and safety standards.	This Facility	CA Average	vs. CA Avg
Total visits Combined count of complaint visits, other regulatory visits, and official scheduled inspections.	8	16	This facility has 50% fewer total visits than a typical California assisted living residence (8 vs. CA avg 16).↓ 50% better
Complaint visits On-site visits triggered by formal complaints filed by residents, families, or staff.	3	13	This facility has 77% fewer complaint visits than a typical California assisted living residence (3 vs. CA avg 13).↓ 77% better Rank #442 / 1386 Complaint visits — State benchmarked This home is ranked 442nd out of 1386 homes in California for # of complaint visits. Shows this facility's # of complaint visits compared to the California average among 1386 comparable communities in the ranking pool. Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in California that report data for that category. Facilities without available data are excluded from the ranking.
Other visits Regulatory visits that are neither routine inspections nor complaint investigations — administrative check-ins, follow-up reviews, licensing-related visits.	1	7	This facility has 86% fewer other visits than a typical California assisted living residence (1 vs. CA avg 7).↓ 86% better
Official inspections Routine, scheduled inspections conducted by state regulators to evaluate whether the facility meets federal and state standards.	4	4	This facility has official inspections in line with the California average (4 vs. CA avg 4).— At avg
Complaint investigations On-site investigations triggered by complaints filed with California regulators.	3	10	This facility has 70% fewer complaint investigations than a typical California assisted living residence (3 vs. CA avg 10).↓ 70% better

Inspection Reports Summary An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

The most recent inspection on October 11, 2025 found no deficiencies but was incomplete and will be continued later.
A June 28, 2022 complaint investigation substantiated unsafe restraint of a resident, citing one deficiency for failure to provide safe and comfortable accommodations.
An April 14, 2025 complaint investigation found no substantiation for allegations of inadequate care after record reviews and staff interviews.

Show Inspection Reports

What does this home offer?

Pets Allowed

Housing Options: Studio / Suite / 1 Bed / 2 Bed

Building Type: 2-story

Transportation Services

Fitness and Recreation

Type of Rooms Available

1 / 4

Studio

1 / 4

1 Bed

3.0 miles from city center Estimated distance in miles from Thousand Oaks's city center to Sunrise of Westlake Village's address, calculated via Google Maps. — 5.36 miles to nearest hospital (Los Robles Regional Medical Center)

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Info below is compiled from the CA Dept. of Social Services (CDSS), senior community websites & trusted data sources such as Walk Score & BBB.

Communities are listed from highest to lowest based on our ranking methodology.


Atria Hillcrest	AL IL MC	Thousand Oaks (Greenwich Village)	207 Facility 207 CA AVG 104 Rank #145 / 1644	Yes	72 Facility 72 CA AVG 57 Rank #673 / 2087	73 Facility 73 CA AVG 81 Rank #1022 / 1400	6	19 Facility 19 CA AVG 13 Rank #1105 / 1386	2 Facility 2 CA AVG 3 Rank #599 / 1159	40 Facility 40 CA AVG 13 Rank #42 / 1497	67.1%	A+	Wg Hillcrest Inn Sh LP And Atria Management Co LLC	Studio / 1 Bed / 2 Bed
The Reserve at Thousand Oaks	AL RC	Thousand Oaks (North Moorpark Road)	170 Facility 170 CA AVG 104 Rank #256 / 1644	Yes	36 Facility 36 CA AVG 57 Rank #1623 / 2087	71 Facility 71 CA AVG 81 Rank #1079 / 1400	4	13 Facility 13 CA AVG 13 Rank #949 / 1386	4 Facility 4 CA AVG 3 Rank #829 / 1159	7 Facility 7 CA AVG 13 Rank #815 / 1497	80.0%	A+	Ms. L Community Management LLC/The Reserve Msl LLC	Studio / 1 Bed / 2 Bed
Hillcrest Royale	AL HOS RC	Thousand Oaks	145 Facility 145 CA AVG 104 Rank #387 / 1644	No	79 Facility 79 CA AVG 57 Rank #450 / 2087	75 Facility 75 CA AVG 81 Rank #973 / 1400	4	3 Facility 3 CA AVG 13 Rank #442 / 1386	9 Facility 9 CA AVG 3 Rank #1029 / 1159	24 Facility 24 CA AVG 13 Rank #266 / 1497	62.8%	A+	The Retirement Home, Inc	Studio / Suite
Sunrise of Westlake Village	AL MC	Thousand Oaks	124 Facility 124 CA AVG 104 Rank #539 / 1644	Yes	74 Facility 74 CA AVG 57 Rank #597 / 2087	92 Facility 92 CA AVG 81 Rank #308 / 1400	4	3 Facility 3 CA AVG 13 Rank #442 / 1386	1 Facility 1 CA AVG 3 Rank #413 / 1159	21 Facility 21 CA AVG 13 Rank #337 / 1497	70.2%	A+	Szr Westlake Village And Sunrise Senior Living Mgt	Studio / Suite / 1 Bed / 2 Bed
OakView Health Center	AL MC NH SNF	Thousand Oaks (Mountclef Village)	63 Facility 63 CA AVG 104 Rank #1055 / 1644	No	20 Facility 20 CA AVG 57 Rank #1841 / 2087	89 Facility 89 CA AVG 81 Rank #461 / 1400	5	4 Facility 4 CA AVG 13 Rank #526 / 1386	2 Facility 2 CA AVG 3 Rank #599 / 1159	18 Facility 18 CA AVG 13 Rank #431 / 1497	79.4%	A+	Oakview Hc LLC	Private / Semi-Private Rooms

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Multipurpose Senior Services Program

MSSP (Medi-Cal Waiver)

Age 65+

General California resident, Medi-Cal eligible, nursing home risk.

Income Limits (2025) ~$2,829/month 300% FBR, individual

Asset Limits $2,000 (individual), $3,000 (couple).

County-managed; waitlists possible.

Benefits

In-home support (4-6 hours/day) Respite care (14 days/year) Meals (~$6/meal) Transportation (8 trips/month) Care management

In-Home Supportive Services (IHSS)

California IHSS

Age 65+

General California resident, Medicaid-eligible or low-income.

Income Limits ~$1,732/month individual, Medi-Cal threshold

Asset Limits $2,000 individual

Can hire family as caregivers.

Benefits

Personal care (up to 283 hours/month) Homemaker services Respite (varies)

Multipurpose Senior Services Program (MSSP)

CA MSSP

Age 65+

General California resident, Medi-Cal-eligible, nursing home-eligible but community-capable.

Income Limits ~$2,829/month 300% FBR, individual

Asset Limits $2,000 individual

Available in 38 counties; waitlists common.

Benefits

Case management Respite care (up to 10 days/year) Minor home mods (avg. $500) Adult day care (~$50/day)

Property Tax Postponement Program (PTP)

CA PTP

Age 62+

General California resident, own and live in home, 40% equity.

Income Limits (2025) ~$51,500/year household, adjusted annually

Asset Limits Equity-based; no strict asset cap.

Deferred taxes accrue interest (5% as of 2024); repaid upon sale/death.

Benefits

Property tax deferral (avg. $1,000-$3,000/year, varies by county)

Assisted Living Waiver (ALW)

CA ALW

Age 65+ or disabled

General California resident, Medi-Cal-eligible, nursing home-eligible.

Income Limits ~$2,829/month 300% FBR, individual

Asset Limits $2,000 individual

Available in 15 counties (e.g., LA, Sacramento); waitlists common.

Benefits

Personal care in ALFs (5-7 hours/day) Medication management Social services

California CARES Program

CA CARES

Age —

General Caregivers of California residents 60+ needing help with 3+ daily activities; no caregiver age limit.

Income Limits No strict limit; cost-sharing above ~$2,500/month threshold.

Asset Limits Not applicable; need-based.

High demand in urban areas; complements IHSS respite.

Benefits

Respite care (up to 10 days/year) Counseling (4-6 sessions/year) Training (2-3 workshops/year) Supplies (~$200/year)

Who is the owner of Sunrise of Westlake Village?

Sunrise of Westlake Village is legally operated by Szr Westlake Village and Sunrise Senior Living Mgt, and administered by Edith Kennedy.

Is Sunrise of Westlake Village in a walkable area?

Sunrise of Westlake Village has a walk score of 74. Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.

What is the occupancy rate at Sunrise of Westlake Village?

Sunrise of Westlake Village's occupancy is 70%.

How long has Sunrise of Westlake Village been in business?

Sunrise of Westlake Village has been operating for approximately 21 years, based on available licensing and registration records.

Are pets allowed at Sunrise of Westlake Village?

Yes, Sunrise of Westlake Village allows residents to bring their pets.

Who is the administrator of Sunrise of Westlake Village?

Edith Kennedy is the administrator of Sunrise of Westlake Village.

How many beds does Sunrise of Westlake Village have?

Sunrise of Westlake Village has 124 beds.

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