The Phoenix at James Creek
Assisted Living, Memory Care & Respite Care · Cumming, GA
The Phoenix at James Creek
Assisted Living, Memory Care & Respite Care · Cumming, GA
Operated by Phoenix SL, The Phoenix at James Creek is a senior living community in Cumming, Georgia, offering assisted living, independent living, memory care, and respite care. The community is located in Forsyth County and is administered by Matthew Summerville. Multiple levels of care give residents the option to move between services as their needs change.
The community has been operating for 7 years and includes 103 beds in a three-story building. Residents can choose from one-bedroom and two-bedroom apartments, offering more space and privacy than a single-room layout. Staff is available 24 hours a day, so support is always close by.
Residents have access to fitness and wellness programs, chef-prepared meals, emergency response pendants, and transportation services. The community also has a saltwater pool, a covered patio, a vegetable garden, a dog park, a library, and a media centre. Residents can bring their pets, which can make the move easier for those who want to keep a companion animal.
The area has a Walk Score of 2 out of 100 and is considered car-dependent. Residents and visiting family generally need a vehicle for errands and outings. Northside Hospital Forsyth is about 4.2 miles away.
State inspection records show that early inspections focused on staff training and documentation, including infection control training, background check paperwork, medication certification records, and one isolated incident involving resident property security. More recent investigations found no additional violations.
Families touring The Phoenix at James Creek may want to ask how staff training and documentation are being managed.
103-bed community Rank #183 / 664Bed count — State benchmarkedThis home is ranked 183rd out of 664 homes in Georgia for bed count. Shows this facility's certified or reported bed count compared to other Georgia facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Georgia that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A larger shared setting that may offer more common spaces and organized community services.
7 years in operation Rank #392 / 671Years in operation — State benchmarkedThis home is ranked 392nd out of 671 homes in Georgia for years in operation. Shows how long this facility has been in operation compared to other Georgia facilities. Longer operating histories may benefit residents, families, and staff.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Georgia that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
An established community with some operational experience and growing routines.
Walk Score: 2 / 100 Rank #826 / 870Walk Score — State benchmarkedThis home is ranked 826th out of 870 homes in Georgia for walk score. Shows how walkable this facility's neighborhood is compared to the average walk score across Georgia facilities. Higher scores benefit residents, families, and staff.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Georgia that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Car-dependent. Most errands require a car, with limited nearby walkable options.
About this community
Facility TypeAssisted Living Community
IssuanceMarch 26, 2019
CountyForsyth
The Phoenix at James Creek is administered by Matthew Summerville.
Inspection History
In Georgia, the Department of Community Health, Healthcare Facility Regulation Division conducts unannounced inspections to ensure facilities adhere to state health and safety requirements.
Since 2019 · 7 years of data
10 deficiencies
15 inspections
Inspection Scorecard
This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the Georgia state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Since 2019 vs. Georgia state average
Overall vs. GA average
0 Worse
No metrics in this bucket.
1 Better
Metrics better than Georgia average:
• Total deficiencies (52% below)
• Total deficiencies (52% below)
Deficiencies
| This Facility | GA Average | vs. GA Avg |
|---|---|---|---|
|
Total deficiencies
Formal regulatory issues recorded by inspectors across all inspection types.
| 10 | 21 | This facility has 52% fewer total deficiencies than a typical Georgia assisted living residence (10 vs. GA avg 21).↓ 52% better |
Inspections
| This Facility | GA Average | vs. GA Avg |
|---|---|---|---|
|
Total inspections
Combined count of all inspections conducted at this facility.
| 15 | 17 | This facility has had 12% fewer total inspections than the Georgia average (15 vs. GA avg 17). More inspections can mean more regulatory scrutiny rather than worse care.↓ 12% fewer |
What does this home offer?
Pets Allowed
Housing Options: 1 Bed / 2 Bed
Building Type: 3-story
Transportation Services
Fitness and Recreation
1 Bed
1
2 Bed
2
Living Spaces & Floor Plans for The Phoenix at James Creek
Places of interest near The Phoenix at James Creek
6.9 miles from city center
Estimated distance in miles from Cumming's city center to The Phoenix at James Creek's address, calculated via Google Maps.
— 4.2 miles to nearest hospital (Northside Hospital Forsyth)
Calculate Travel Distance to The Phoenix at James Creek
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Compare Assisted Living around Cumming
Info below is compiled from the GA Dept. of Community Health (DCH), senior community websites & trusted data sources such as Walk Score & BBB.
Communities are listed from highest to lowest based on our ranking methodology.
| Oaks at Post Road | AL MC RC | Cumming | 110
Facility
110
GA AVG
87
Rank
#153 / 664 | No |
11
Facility
11
GA AVG
39
Rank
#719 / 870 | Studio / 1 Bed / 2 Bed | 12
Facility
12
GA AVG
14
Rank
#183 / 671 | Latoya Jones | 19 | 5
Facility
5
GA AVG
21
Rank
#212 / 483 | 0.3
Facility
0.3
GA AVG
1.2
Rank
#129 / 483 |
| The Phoenix at James Creek | AL MC RC | Cumming | 103
Facility
103
GA AVG
87
Rank
#183 / 664 | Yes |
2
Facility
2
GA AVG
39
Rank
#826 / 870 | 1 Bed / 2 Bed | 7
Facility
7
GA AVG
14
Rank
#392 / 671 | Matthew Summerville | 15 | 10
Facility
10
GA AVG
21
Rank
#296 / 483 | 0.7
Facility
0.7
GA AVG
1.2
Rank
#243 / 483 |
| Oaks at Hampton | AL MC RC | Cumming | 100
Facility
100
GA AVG
87
Rank
#192 / 664 | No |
12
Facility
12
GA AVG
39
Rank
#708 / 870 | Studio / 1 Bed / 2 Bed | 1
Facility
1
GA AVG
14
Rank
#640 / 671 | Gail Lancaster | 2 | 0
Facility
0
GA AVG
21
Rank
#1 / 483 | 0.0
Facility
0.0
GA AVG
1.2
Rank
#1 / 483 |
| The Villas at Canterfield | AL IL MC | Cumming (Atlanta Highway) | 100
Facility
100
GA AVG
87
Rank
#192 / 664 | Yes |
45
Facility
45
GA AVG
39
Rank
#371 / 870 | Studio / 1 Bed / 2 Bed | 13
Facility
13
GA AVG
14
Rank
#173 / 671 | Katie Hrinda | 18 | 20
Facility
20
GA AVG
21
Rank
#377 / 483 | 1.1
Facility
1.1
GA AVG
1.2
Rank
#331 / 483 |
| Oaks at Shiloh Point | AL IL MC RC | Cumming | 54
Facility
54
GA AVG
87
Rank
#478 / 664 | No |
12
Facility
12
GA AVG
39
Rank
#708 / 870 | Studio / 1 Bed | 9
Facility
9
GA AVG
14
Rank
#287 / 671 | Lauralyn Roginski | 4 | 0
Facility
0
GA AVG
21
Rank
#1 / 483 | 0.0
Facility
0.0
GA AVG
1.2
Rank
#1 / 483 |
Financial Assistance for
Assisted Living in Georgia
The Phoenix at James Creek is located in Cumming, Georgia.
Here are the financial assistance programs available to residents in Georgia.
More homes from the same operator
Operated by
Phoenix SL
Frequently Asked Questions about The Phoenix at James Creek
Is The Phoenix at James Creek in a walkable area?
The Phoenix at James Creek has a walk score of 2. Car-dependent. Most errands require a car, with limited nearby walkable options.
How long has The Phoenix at James Creek been in business?
The Phoenix at James Creek has been operating for approximately 7 years, based on available licensing and registration records.
Are pets allowed at The Phoenix at James Creek?
Yes, The Phoenix at James Creek allows residents to bring their pets.
What is the best email address for The Phoenix at James Creek?
The team at The Phoenix at James Creek can be reached at Matthew.Summerville@phoenixsrliving.com.
Who is the administrator of The Phoenix at James Creek?
Matthew Summerville is the administrator of The Phoenix at James Creek.
How many beds does The Phoenix at James Creek have?
The Phoenix at James Creek has 103 beds.
Has The Phoenix at James Creek had any deficiencies?
The Phoenix at James Creek has had 10 reported deficiencies since 2019 according to records from Georgia Department of Community Health (DCH).
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