Medium-capacity home · Offers a balance of services and community atmosphere.
The Phoenix at James Creek
Operated by Phoenix SL, The Phoenix at James Creek is a senior living community in Cumming, Georgia, offering assisted living, independent living, memory care, and respite care. The community is located in Forsyth County and is administered by Matthew Summerville. Multiple levels of care give residents the option to move between services as their needs change.
The community has been operating for 7 years and includes 103 beds in a three-story building. Residents can choose from one-bedroom and two-bedroom apartments, offering more space and privacy than a single-room layout. Staff is available 24 hours a day, so support is always close by.
Residents have access to fitness and wellness programs, chef-prepared meals, emergency response pendants, and transportation services. The community also has a saltwater pool, a covered patio, a vegetable garden, a dog park, a library, and a media centre. Residents can bring their pets, which can make the move easier for those who want to keep a companion animal.
The area has a Walk Score of 2 out of 100 and is considered car-dependent. Residents and visiting family generally need a vehicle for errands and outings. Northside Hospital Forsyth is about 4.2 miles away.
State inspection records show that early inspections focused on staff training and documentation, including infection control training, background check paperwork, medication certification records, and one isolated incident involving resident property security. More recent investigations found no additional violations.
Families touring The Phoenix at James Creek may want to ask how staff training and documentation are being managed.
Community insights.
About this community
The Phoenix at James Creek is administered by Matthew Summerville.
Inspection History
In Georgia, the Department of Community Health, Healthcare Facility Regulation Division conducts unannounced inspections to ensure facilities adhere to state health and safety requirements.
Inspection Scorecard
This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the Georgia state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Since 2019 vs. Georgia state average• Total deficiencies (60% below)
• Deficiencies per inspection (45% below)
Deficiencies
| This Facility | GA Average | vs. GA Avg |
|---|---|---|---|
|
Total deficiencies
| 10 | 25 | This facility has 60% fewer total deficiencies than a typical Georgia assisted living residence (10 vs. GA avg 25).↓ 60% better |
|
Deficiencies per inspection
| 0.7 | 1.27 | This facility has 45% fewer deficiencies per inspection than a typical Georgia assisted living residence (0.7 vs. GA avg 1.27).↓ 45% better |
Inspections
| This Facility | GA Average | vs. GA Avg |
|---|---|---|---|
|
Total inspections
| 15 | 16 | This facility has had 6% fewer total inspections than the Georgia average (15 vs. GA avg 16). More inspections can mean more regulatory scrutiny rather than worse care.↓ 6% fewer |
What does this home offer?
Pets Allowed
Housing Options: 1 Bed / 2 Bed
Building Type: 3-story
Transportation Services
Fitness and Recreation
Living Spaces & Floor Plans for The Phoenix at James Creek
Places of interest near The Phoenix at James Creek
6.9 miles from city center
Estimated distance in miles from Cumming's city center to The Phoenix at James Creek's address, calculated via Google Maps.
— 4.2 miles to nearest hospital (Northside Hospital Forsyth)
Calculate Travel Distance to The Phoenix at James Creek
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Compare Assisted Living around Cumming
Info below is compiled from the GA Dept. of Community Health (DCH), senior community websites & trusted data sources such as Walk Score & BBB.
Communities are listed from highest to lowest based on our ranking methodology.
Care Types in This Table
AL (Assisted Living):
Housing with help for daily activities like bathing, dressing, and medication, without 24-hour skilled nursing.
MC (Memory Care):
Secured, specialized care for people living with Alzheimer's or dementia.
RC (Respite Care):
Short-term temporary care that gives family caregivers a break.
IL (Independent Living):
Community living with dining, activities, and transportation for active seniors who need little personal care.
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City and state of the facility. Used for mapping and state-average comparisons.
|
Licensed bed capacity (maximum allowed). Not the same as how many beds are currently filled.
|
Indicates whether residents are allowed to have pets in the facility.
|
Third-party neighborhood walkability score (0–100). Convenience/context metric, not a healthcare quality measure.
|
Description of bed or unit types offered (e.g. assisted living, memory care), as reported in state or facility disclosures.
|
Number of years the company has been in operation.
|
A named contact for the facility. Hover the name to see their role — Administrator (state administrator of record or facility-provided administrator), Nursing Director, Medical Director, or Staff. The most authoritative available is shown.
|
Count of regulatory inspections in the reporting window. Higher volume can reflect more oversight visits, complaint-driven surveys, or routine licensure cycles.
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Total count of deficiencies (cited regulatory issues) recorded in the selected reporting period. Read alongside inspection counts for context.
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The average number of deficiencies this facility receives each time it's inspected, calculated as total deficiencies ÷ total inspections. A lower number suggests more consistent compliance with safety and care standards.
| |
|---|---|---|---|---|---|---|---|---|---|---|---|
| Oaks at Post Road | AL MC RC | Cumming | 110
Facility
110
GA AVG
87
Rank
#151 / 661 | No |
11
Facility
11
GA AVG
41
Rank
#717 / 838 | Studio / 1 Bed / 2 Bed | 12
Facility
12
GA AVG
14
Rank
#184 / 671 | Latoya Jones | 18 | 5
Facility
5
GA AVG
21
Rank
#213 / 480 | 0.3
Facility
0.3
GA AVG
1.3
Rank
#129 / 480 |
| The Phoenix at James Creek | AL MC RC | Cumming | 103
Facility
103
GA AVG
87
Rank
#181 / 661 | Yes |
2
Facility
2
GA AVG
41
Rank
#824 / 838 | 1 Bed / 2 Bed | 7
Facility
7
GA AVG
14
Rank
#398 / 671 | Matthew Summerville | 15 | 10
Facility
10
GA AVG
21
Rank
#298 / 480 | 0.7
Facility
0.7
GA AVG
1.3
Rank
#242 / 480 |
| Oaks at Hampton | AL MC RC | Cumming | 100
Facility
100
GA AVG
87
Rank
#190 / 661 | No |
12
Facility
12
GA AVG
41
Rank
#706 / 838 | Studio / 1 Bed / 2 Bed | 1
Facility
1
GA AVG
14
Rank
#644 / 671 | Gail Lancaster | 2 | 0
Facility
0
GA AVG
21
Rank
#1 / 480 | 0.0
Facility
0.0
GA AVG
1.3
Rank
#1 / 480 |
| Oaks at Shiloh Point | AL IL MC RC | Cumming | 54
Facility
54
GA AVG
87
Rank
#477 / 661 | No |
12
Facility
12
GA AVG
41
Rank
#706 / 838 | Studio / 1 Bed | 9
Facility
9
GA AVG
14
Rank
#290 / 671 | Lauralyn Roginski | 4 | 0
Facility
0
GA AVG
21
Rank
#1 / 480 | 0.0
Facility
0.0
GA AVG
1.3
Rank
#1 / 480 |
| Oaks at Shiloh Point | AL MC | Cumming | 54
Facility
54
GA AVG
87
Rank
#477 / 661 | No |
60
Facility
60
GA AVG
41
Rank
#198 / 838 | - | 4
Facility
4
GA AVG
14
Rank
#532 / 671 | Lauralyn Roginski | 5 | 0
Facility
0
GA AVG
21
Rank
#1 / 480 | 0.0
Facility
0.0
GA AVG
1.3
Rank
#1 / 480 |
Financial Assistance for
Assisted Living in Georgia
The Phoenix at James Creek is located in Cumming, Georgia.
Here are the financial assistance programs available to residents in Georgia.
More homes from the same operator
Frequently Asked Questions about The Phoenix at James Creek
Is The Phoenix at James Creek in a walkable area?
The Phoenix at James Creek has a walk score of 2. Car-dependent. Most errands require a car, with limited nearby walkable options.
How long has The Phoenix at James Creek been in business?
The Phoenix at James Creek has been operating for approximately 7 years, based on available licensing and registration records.
Are pets allowed at The Phoenix at James Creek?
Yes, The Phoenix at James Creek allows residents to bring their pets.
What is the best email address for The Phoenix at James Creek?
The team at The Phoenix at James Creek can be reached at Matthew.Summerville@phoenixsrliving.com.
Who is the administrator of The Phoenix at James Creek?
Matthew Summerville is the administrator of The Phoenix at James Creek.
How many beds does The Phoenix at James Creek have?
The Phoenix at James Creek has 103 beds.
Has The Phoenix at James Creek had any deficiencies?
The Phoenix at James Creek has had 10 reported deficiencies according to records from Georgia Department of Community Health (DCH).
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