The Phoenix at James Creek
Assisted Living, Memory Care & Respite Care · Cumming, GA

The Phoenix at James Creek

Assisted Living, Memory Care & Respite Care · Cumming, GA

Overview of The Phoenix at James Creek

Operated by Phoenix SL, The Phoenix at James Creek is a senior living community in Cumming, Georgia, offering assisted living, independent living, memory care, and respite care. The community is located in Forsyth County and is administered by Matthew Summerville. Multiple levels of care give residents the option to move between services as their needs change.

The community has been operating for 7 years and includes 103 beds in a three-story building. Residents can choose from one-bedroom and two-bedroom apartments, offering more space and privacy than a single-room layout. Staff is available 24 hours a day, so support is always close by.

Residents have access to fitness and wellness programs, chef-prepared meals, emergency response pendants, and transportation services. The community also has a saltwater pool, a covered patio, a vegetable garden, a dog park, a library, and a media centre. Residents can bring their pets, which can make the move easier for those who want to keep a companion animal.

The area has a Walk Score of 2 out of 100 and is considered car-dependent. Residents and visiting family generally need a vehicle for errands and outings. Northside Hospital Forsyth is about 4.2 miles away.

State inspection records show that early inspections focused on staff training and documentation, including infection control training, background check paperwork, medication certification records, and one isolated incident involving resident property security. More recent investigations found no additional violations.

Families touring The Phoenix at James Creek may want to ask how staff training and documentation are being managed.

By The Numbers

Community insights.

Bed count Info A mid-sized community that may balance personal attention with shared amenities and social activities. 103 Rank #181 / 661Bed count — State benchmarkedThis home is ranked 181st out of 661 homes we track in Georgia for bed count. Shows this facility's certified or reported bed count compared to other Georgia facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Georgia that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.

Medium-capacity home · Offers a balance of services and community atmosphere.

Years of operating Info An established community with some operational experience and growing routines. This is the number of years in operation under current management. Rank #398 / 671Years in operation — State benchmarkedThis home is ranked 398th out of 671 homes we track in Georgia for years in operation. Shows how long this facility has been in operation compared to other Georgia facilities. Longer operating histories may benefit residents, families, and staff.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Georgia that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
7 years
Walk Score Info Car-dependent. Most errands require a car, with limited nearby walkable options. Rank #824 / 838Walk Score — State benchmarkedThis home is ranked 824th out of 838 homes we track in Georgia for walk score. Shows how walkable this facility's neighborhood is compared to the average walk score across Georgia facilities. Higher scores benefit residents, families, and staff.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Georgia that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
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About this community

License Details

Facility TypeAssisted Living Community
IssuanceMarch 26, 2019
CountyForsyth

Ownership & Operating Entity

The Phoenix at James Creek is administered by Matthew Summerville.

Contact Information

Contact The Phoenix at James Creek

Inspection History

In Georgia, the Department of Community Health, Healthcare Facility Regulation Division conducts unannounced inspections to ensure facilities adhere to state health and safety requirements.

Since 2019 · 7 years of data These figures come from state-published and/or federal inspection records. The period covered can vary depending on document availability. 10 deficiencies 15 inspections

Inspection Scorecard Info This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the Georgia state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2019 vs. Georgia state average
Overall vs. GA average 0 Worse No metrics in this bucket. 2 Better Metrics better than Georgia average:
• Total deficiencies (60% below)
• Deficiencies per inspection (45% below)

Deficiencies Info Deficiencies are formal regulatory issues recorded during state inspections.

This FacilityGA Averagevs. GA Avg
Total deficiencies Info Formal regulatory issues recorded by inspectors across all inspection types. 1025 This facility has 60% fewer total deficiencies than a typical Georgia assisted living residence (10 vs. GA avg 25).↓ 60% better
Deficiencies per inspection Info Average deficiencies per inspection. 0.71.27 This facility has 45% fewer deficiencies per inspection than a typical Georgia assisted living residence (0.7 vs. GA avg 1.27).↓ 45% better

Inspections Info State inspections evaluate whether the facility meets health and safety standards.

This FacilityGA Averagevs. GA Avg
Total inspections Info Combined count of all inspections conducted at this facility. 1516 This facility has had 6% fewer total inspections than the Georgia average (15 vs. GA avg 16). More inspections can mean more regulatory scrutiny rather than worse care.↓ 6% fewer

What does this home offer?

Pets allowed icon
Pets allowed icon

Pets Allowed

Housing options icon
Housing options icon

Housing Options: 1 Bed / 2 Bed

Building type icon
Building type icon

Building Type: 3-story

Transportation services icon
Transportation services icon

Transportation Services

Fitness and recreation icon
Fitness and recreation icon

Fitness and Recreation

Type of Rooms Available

1 Bed
1 Bed
1
2 Bed
2 Bed
2

Living Spaces & Floor Plans for The Phoenix at James Creek

1 Bedroom
2 bedroom
1 Bedroom

Places of interest near The Phoenix at James Creek

Address 6.9 miles from city center Info Estimated distance in miles from Cumming's city center to The Phoenix at James Creek's address, calculated via Google Maps. — 4.2 miles to nearest hospital (Northside Hospital Forsyth)

Calculate Travel Distance to The Phoenix at James Creek

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Address

Compare Assisted Living around Cumming

Info below is compiled from the GA Dept. of Community Health (DCH), senior community websites & trusted data sources such as Walk Score & BBB.

Communities are listed from highest to lowest based on our ranking methodology.

Care Types in This Table AL (Assisted Living): Housing with help for daily activities like bathing, dressing, and medication, without 24-hour skilled nursing. MC (Memory Care): Secured, specialized care for people living with Alzheimer's or dementia. RC (Respite Care): Short-term temporary care that gives family caregivers a break. IL (Independent Living): Community living with dining, activities, and transportation for active seniors who need little personal care.
City and state of the facility. Used for mapping and state-average comparisons.
Licensed bed capacity (maximum allowed). Not the same as how many beds are currently filled.
Indicates whether residents are allowed to have pets in the facility.
Third-party neighborhood walkability score (0–100). Convenience/context metric, not a healthcare quality measure.
Description of bed or unit types offered (e.g. assisted living, memory care), as reported in state or facility disclosures.
Number of years the company has been in operation.
A named contact for the facility. Hover the name to see their role — Administrator (state administrator of record or facility-provided administrator), Nursing Director, Medical Director, or Staff. The most authoritative available is shown.
Count of regulatory inspections in the reporting window. Higher volume can reflect more oversight visits, complaint-driven surveys, or routine licensure cycles.
Total count of deficiencies (cited regulatory issues) recorded in the selected reporting period. Read alongside inspection counts for context.
The average number of deficiencies this facility receives each time it's inspected, calculated as total deficiencies ÷ total inspections. A lower number suggests more consistent compliance with safety and care standards.
Oaks at Post Road
AL
MC
RC
Cumming
110
Facility 110
GA AVG 87
Rank #151 / 661
No
11
Facility 11
GA AVG 41
Rank #717 / 838
Studio / 1 Bed / 2 Bed
12
Facility 12
GA AVG 14
Rank #184 / 671
Latoya Jones18
5
Facility 5
GA AVG 21
Rank #213 / 480
0.3
Facility 0.3
GA AVG 1.3
Rank #129 / 480
The Phoenix at James Creek
AL
MC
RC
Cumming
103
Facility 103
GA AVG 87
Rank #181 / 661
Yes
2
Facility 2
GA AVG 41
Rank #824 / 838
1 Bed / 2 Bed
7
Facility 7
GA AVG 14
Rank #398 / 671
Matthew Summerville15
10
Facility 10
GA AVG 21
Rank #298 / 480
0.7
Facility 0.7
GA AVG 1.3
Rank #242 / 480
Oaks at Hampton
AL
MC
RC
Cumming
100
Facility 100
GA AVG 87
Rank #190 / 661
No
12
Facility 12
GA AVG 41
Rank #706 / 838
Studio / 1 Bed / 2 Bed
1
Facility 1
GA AVG 14
Rank #644 / 671
Gail Lancaster2
0
Facility 0
GA AVG 21
Rank #1 / 480
0.0
Facility 0.0
GA AVG 1.3
Rank #1 / 480
Oaks at Shiloh Point
AL
IL
MC
RC
Cumming
54
Facility 54
GA AVG 87
Rank #477 / 661
No
12
Facility 12
GA AVG 41
Rank #706 / 838
Studio / 1 Bed
9
Facility 9
GA AVG 14
Rank #290 / 671
Lauralyn Roginski4
0
Facility 0
GA AVG 21
Rank #1 / 480
0.0
Facility 0.0
GA AVG 1.3
Rank #1 / 480
Oaks at Shiloh Point
AL
MC
Cumming
54
Facility 54
GA AVG 87
Rank #477 / 661
No
60
Facility 60
GA AVG 41
Rank #198 / 838
-
4
Facility 4
GA AVG 14
Rank #532 / 671
Lauralyn Roginski5
0
Facility 0
GA AVG 21
Rank #1 / 480
0.0
Facility 0.0
GA AVG 1.3
Rank #1 / 480

Financial Assistance for
Assisted Living in Georgia

The Phoenix at James Creek is located in Cumming, Georgia.
Here are the financial assistance programs available to residents in Georgia.

Get Financial aid guidance

Community Care Services Program

Georgia Medicaid CCSP

Age 65+ or disabled
General Georgia resident, Medicaid-eligible, nursing home-level care need.
Income Limits (2025) ~$2,829/month 300% FBR, individual
Asset Limits $2,000 (individual), $3,000 (couple).
GA

High rural demand; waitlists possible.

Benefits
Personal care (5-7 hours/day) Adult day care (~$75/day) Respite (240 hours/year) Meals

Respite Care Program

Georgia NFCSP Respite

Age Caregiver of someone 60+ (or with dementia)
General Georgia resident.
Income Limits No strict limit; prioritizes low-income.
Asset Limits Not applicable.
GA

Focus on metro and rural balance.

Benefits
In-home aide (4-6 hours/day) Adult day care (~$75/day) Facility stay (up to 5 days)

Home and Community Services (HCS)

Georgia Home and Community Services (Non-Medicaid)

Age 60+
General Georgia resident, functionally impaired, at risk of nursing home placement.
Income Limits (2025) No strict limit; prioritizes ~$41,000/year; cost-sharing for higher incomes.
Asset Limits Not specified; need-based.
GA

Non-Medicaid; AAA-managed.

Benefits
Personal care (4-6 hours/day) Homemaker Adult day care ($80/day) Respite (~5 days/year)

Medicare Savings Program (MSP)

Georgia Medicare Savings Program

Age 65+ or disabled
General Georgia resident, Medicare Part A/B.
Income Limits (2025) ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI).
Asset Limits $9,430 (individual), $14,130 (couple).
GA

Three tiers; entitlement benefit.

Benefits
Covers Part B premiums ($174.70/month) Deductibles ($240/year) Copays (~20%)

Program of All-Inclusive Care for the Elderly (PACE)

Georgia Medicaid PACE

Age 55+
General Georgia resident, nursing home-level care need, safe with PACE support.
Income Limits (2025) ~$2,829/month 300% FBR
Asset Limits $2,000 (individual), $3,000 (couple).
GA

Limited areas (e.g., Macon, Augusta).

Benefits
Personal care (5-7 hours/day) Medical care Meals Transportation Therapy

SOURCE (Service Options Using Resources in a Community Environment)

Georgia Medicaid SOURCE Program

Age 65+ or disabled
General Georgia resident, Medicaid-eligible, frail but not necessarily nursing home-level.
Income Limits (2025) ~$914/month (SSI level); QIT allowed.
Asset Limits $2,000 (individual), $3,000 (couple).
GA

Enhanced primary care model; statewide via 12 sites.

Benefits
Personal care (4-6 hours/day) Case management Adult day health ($80/day) Respite (limited)

Optional State Supplementation (OSS)

Georgia Optional State Supplementation

Age 65+ or disabled
General Georgia resident, in approved facility, low-income/SSI recipient.
Income Limits (2025) ~$1,004/month including SSI
Asset Limits $2,000 (individual), $3,000 (couple).
GA

~$20-$489/month based on facility type.

Benefits
Cash (~$20-$489/month) for room/board in personal care homes

Frequently Asked Questions about The Phoenix at James Creek

Is The Phoenix at James Creek in a walkable area?

The Phoenix at James Creek has a walk score of 2. Car-dependent. Most errands require a car, with limited nearby walkable options.

How long has The Phoenix at James Creek been in business?

The Phoenix at James Creek has been operating for approximately 7 years, based on available licensing and registration records.

Are pets allowed at The Phoenix at James Creek?

Yes, The Phoenix at James Creek allows residents to bring their pets.

What is the best email address for The Phoenix at James Creek?

The team at The Phoenix at James Creek can be reached at Matthew.Summerville@phoenixsrliving.com.

Who is the administrator of The Phoenix at James Creek?

Matthew Summerville is the administrator of The Phoenix at James Creek.

How many beds does The Phoenix at James Creek have?

The Phoenix at James Creek has 103 beds.

Has The Phoenix at James Creek had any deficiencies?

The Phoenix at James Creek has had 10 reported deficiencies according to records from Georgia Department of Community Health (DCH).

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