Total health inspections
8
Louisiana average 6.5
Last Health inspection on Jan 2025
Mostly short-term rehab stays
Most residents typically stay for a few weeks or months before returning home or moving on.
Landmark Nursing & Rehabilitation Center of West Monroe, LLC
Nursing Home
Landmark Nursing & Rehabilitation Center of West Monroe, LLC
Nursing Home
Overview of Landmark Nursing & Rehabilitation Center of West Monroe, LLC
Landmark Nursing & Rehabilitation Center of West Monroe, LLC enjoys a tranquil residential setting within West Monroe, strategically situated near Glenwood Regional Medical Center, various medical practices, and healthcare professionals’ offices. The devoted team members at Landmark not only fulfill their job responsibilities but also understand the profound importance of simple gestures like a kind word, a gentle touch, and the transformative power of a smile.
At Landmark, resident well-being is the heart and soul of their mission. They wholeheartedly dedicate themselves to elevating the quality of life for all those under their compassionate care. The ambiance within its walls emanates warmth and a sense of welcome, a testament to Landmark’s long-standing exceptional reputation. This reputation is deeply rooted in their unshakable belief that the well-being of residents takes precedence above all else.
Quality ratings
Official CMS rating based on health inspections, staffing and quality measures.
Official CMS rating based on deficiencies found during state health inspections.
Official CMS rating based on nurse staffing hours per resident per day.
Official CMS rating based on clinical outcomes for residents.
Nursing care per resident
Average daily nursing hours per resident (adjusted for acuity). Higher values indicate more nursing time per resident.
Capacity and availability
Medium-capacity home
Offers a balance of services and community atmosphere.
Total beds
140
This home usually has availability
Lower occupancy suggests more openings may be available.
Occupancy rate
84%
Residents per day (avg)
113
Occupancy rate
84%
Residents per day (avg)
113
Who this home usually serves
Show admissions and discharges
TYPE OF STAY
Might be optimal for
Short stays
Recovery
Medicare-covered care
Breakdown by payment type
Medicare
67% of new residents, usually for short-term rehab.
Typical stay
1 - 2 months
Private pay
22% of new residents, often for short stays.
Typical stay
4 - 5 months
Medicaid
12% of new residents, often for long-term daily care.
Typical stay
4 - 5 years
Finances and operations
Proprietary home
Partnership
Home revenue
$16.1M
Profit
$798.3K
Proprietary home
Partnership
Home revenue
$16,122,070.00
Profit
$798,259.00
Payroll costs
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$5.6M
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Other operating costs
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$9.7M
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Total costs
$15.3M
32 years in operation
A longer operating history, which may indicate experience navigating regulations and delivering ongoing care.
Walk Score: 41 / 100
Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
BBB Rating: A+ (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
How BBB ratings work
How BBB ratings work
About this community
Additional licensing details
CMS Certification Number:
195438
Staffing
Key information about the people who lead and staff this community.
Leadership
Contact:
Becky Lewis, Administrator
Care Services
Doctor on Staff
Nursing Services
Rehabilitation Services
Respite Care
Memory Care
Skilled Nursing
24-Hour Staffing
Amenities & Lifestyle
Programs & Activities
Specific Programs
Skilled Nursing, Rehabilitation, Respite Care, Alzheimer's and Dementia Care, Hospice Care
Religious Services
Yes
Dining & Nutrition
Food Description
Nutritious and appealing food, combined with good company, makes every meal special. Soups and salads are available, and we accommodate residents with special diets.
Meals Included
Yes
Special Diets
Yes
Types of Care at Landmark Nursing & Rehabilitation Center of West Monroe, LLC
Skilled Nursing
Memory Care
Respite Care
Hospice Care
Compare Nursing Homes around Monroe
The information below is reported by the Louisiana Department of Health, Health Standards Section.
Landmark Nursing & Rehabilitation Center of West Monroe, LLC
-54%
+2%
+17%
HC
Hospice Care
MC
Memory Care Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.
SNF
Nursing Homes 24/7 care needed
RC
Respite Care
West Monroe
140
No
A+
41
LEDBETTER, WILLIAM
84.0%
$16,082,700.00
$5,598,964.00
34.8%
113.10
4.2072
2
19
2
-54%+2%+17%
Northeast Louisiana Veterans Home
+13%
MC
Memory Care Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.
SNF
Nursing Homes 24/7 care needed
Monroe
156
No
-
11
MIHALIAK, MARQUITA
81.0%
$15,451,771.00
$6,825,781.00
44.2%
3.60
-
-
7
-
-
+13%
Ouachita Healthcare Rehabilitation Center
-71%
-24%
+32%
HC
Hospice Care
SNF
Nursing Homes 24/7 care needed
Monroe
167
No
-
2
-
95.1%
$20,270,989.00
$6,024,886.00
29.7%
158.70
3.1344
1
23
-
-71%-24%+32%
The Oaks Nursing & Rehabilitation
SNF
Nursing Homes 24/7 care needed
SN
Skilled Nursing
Monroe
125
No
-
64
-
-
-
-
-
-
-
-
-
-
-
-
Landmark Nursing & Rehabilitation Center of West Monroe, LLC
Type of care:
HC
MC
SNF
RC
Community:
West Monroe
Bed Count:
140
Pets Allowed:
No
Operator:
LEDBETTER, WILLIAM
CCN:
195438
Occupancy:
84.0%
Home Revenue:
$16,082,700.00
Payroll Costs:
$5,598,964.00
Payroll %:
34.8%
Avg Residents/Day:
113.10
Overall Rating:
Adj Nurse Hours:
4.2072
Health Insp Rating:
Staffing Rating:
QM Rating:
Number of Fines:
2
Citations:
19
Severe Citations:
2
RN share vs State Avg:
-54%
-54%
Staffing vs State Avg:
+2%
+2%
Occupancy vs State Avg:
+17%
+17%
Northeast Louisiana Veterans Home
Type of care:
MC
SNF
Community:
Monroe
Bed Count:
156
Pets Allowed:
No
Operator:
MIHALIAK, MARQUITA
CCN:
195628
Occupancy:
81.0%
Home Revenue:
$15,451,771.00
Payroll Costs:
$6,825,781.00
Payroll %:
44.2%
Avg Residents/Day:
3.60
Overall Rating:
Health Insp Rating:
QM Rating:
Citations:
7
Occupancy vs State Avg:
+13%
+13%
Ouachita Healthcare Rehabilitation Center
Type of care:
HC
SNF
Community:
Monroe
Bed Count:
167
Pets Allowed:
No
CCN:
195531
Occupancy:
95.1%
Home Revenue:
$20,270,989.00
Payroll Costs:
$6,024,886.00
Payroll %:
29.7%
Avg Residents/Day:
158.70
Overall Rating:
Adj Nurse Hours:
3.1344
Health Insp Rating:
Staffing Rating:
QM Rating:
Number of Fines:
1
Citations:
23
RN share vs State Avg:
-71%
-71%
Staffing vs State Avg:
-24%
-24%
Occupancy vs State Avg:
+32%
+32%Places of interest near Landmark Nursing & Rehabilitation Center of West Monroe, LLC
3.7 miles from city center — 0.86 miles to nearest hospital (Glenwood Heart and Vascular)
1611 Wellerman Rd, West Monroe, LA 71291
Calculate Travel Distance to Landmark Nursing & Rehabilitation Center of West Monroe, LLC
Add your location
Staffing Data
Source: CMS Payroll-Based Journal (Q2 2025)
187
Total Staff
163
Employees
24
Contractors
50,716
Total Hours (Quarter)
75
Avg Staff/Day
7.4
Avg Shift (hrs)
Nursing Staff Breakdown
| Role ⓘ | Count ⓘ | Avg Shift (hrs) ⓘ | Uses Contractors? ⓘ |
|---|---|---|---|
| Registered Nurse | 4 | 8 | No |
| Licensed Practical Nurse | 36 | 8 | No |
| Certified Nursing Assistant | 84 | 7.4 | No |
Staff by Category
Administration ⓘ
4 staff
7.8hs shift avg
Nursing Staff ⓘ
152 staff
7.5hs shift avg
Physicians & Practitioners ⓘ
6 staff
8hs shift avg
Therapy Services ⓘ
18 staff
6.4hs shift avg
Activities & Recreation ⓘ
0 staff
0hs shift avg
Social Services ⓘ
4 staff
7hs shift avg
Dietary Services ⓘ
2 staff
7.3hs shift avg
Other Services ⓘ
1 staff
7hs shift avg
Contractor Analysis
9.5%
of total hours from contractors
4,812 contractor hours this quarter
Speech Language Pathologist: 4
Qualified Social Worker: 4
Respiratory Therapy Technician: 3
Physical Therapy Aide: 7
Feeding Assistant: 1
Physical Therapy Assistant: 2
Medical Director: 1
Occupational Therapy Assistant: 1
Occupational Therapy Aide: 1
| Role ⓘ | Employees ⓘ | Contractors ⓘ | Total Staff ⓘ | Total Hours ⓘ | Days Worked ⓘ | % of Days ⓘ | Avg Shift (hrs) ⓘ |
|---|---|---|---|---|---|---|---|
| Certified Nursing Assistant | 84 | 0 | 84 | 25,249 | 91 | 100% | 7.4 |
| Licensed Practical Nurse | 36 | 0 | 36 | 11,568 | 91 | 100% | 8 |
| RN Director of Nursing | 8 | 0 | 8 | 2,749 | 68 | 75% | 7.9 |
| Nurse Aide in Training | 19 | 0 | 19 | 1,871 | 32 | 35% | 7.1 |
| Physical Therapy Aide | 0 | 7 | 7 | 1,344 | 73 | 80% | 7.1 |
| Administrator | 3 | 0 | 3 | 1,224 | 64 | 70% | 8 |
| Clinical Nurse Specialist | 5 | 0 | 5 | 1,152 | 81 | 89% | 8.1 |
| Respiratory Therapy Technician | 0 | 3 | 3 | 1,036 | 78 | 86% | 7.7 |
| Qualified Social Worker | 0 | 4 | 4 | 982 | 71 | 78% | 7 |
| Other Dietary Services Staff | 2 | 0 | 2 | 639 | 65 | 71% | 7.3 |
| Physical Therapy Assistant | 0 | 2 | 2 | 562 | 69 | 76% | 4.5 |
| Registered Nurse | 4 | 0 | 4 | 530 | 66 | 73% | 8 |
| Nurse Practitioner | 1 | 0 | 1 | 496 | 63 | 69% | 7.9 |
| Mental Health Service Worker | 1 | 0 | 1 | 427 | 61 | 67% | 7 |
| Speech Language Pathologist | 0 | 4 | 4 | 402 | 65 | 71% | 5.4 |
| Feeding Assistant | 0 | 1 | 1 | 372 | 63 | 69% | 5.9 |
| Occupational Therapy Aide | 0 | 1 | 1 | 52 | 7 | 8% | 7.4 |
| Medical Director | 0 | 1 | 1 | 45 | 9 | 10% | 5 |
| Occupational Therapy Assistant | 0 | 1 | 1 | 18 | 6 | 7% | 3.1 |
Health Inspection History
Inspections
Total health citations
19
Citations per inspection
2.38
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
11 of 19 citations resulted from standard inspections; and 8 of 19 resulted from complaint investigations.
Breakdown of citation severity (last 3 years)
Critical Health citations
0
0
100% better than Louisiana averageLouisiana average: 1.1
Serious Health citations
2
2
300% worse than Louisiana averageLouisiana average: 0.5
0 critical citations
2 serious citations
16 moderate citations
1 minor citation
Citations history (last 3 years)
Pharmacy moderate citation
Jan 15, 2025
Corrected
Care Planning moderate citation
Jan 15, 2025
Corrected
Care Planning moderate citation
Jan 15, 2025
Corrected
Nursing Services moderate citation
Sep 05, 2024
Corrected
Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Ownership: For-Profit Corporation
Resident Census by Payment Source
112
Total Residents
Medicare
15
(13.4%)
ⓘ
Medicaid
80
(71.4%)
ⓘ
Private Pay/Other
17
(15.2%)
ⓘ
Programs & Services
Residents' Group
ⓘ
Nurse Aide Training
ⓘ
Family Engagement
Active councils help families stay involved in care decisions and facility operations.
Active
Resident Council
ⓘ
Quality of care over time
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
High-risk clinical events score
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
20.0
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
20.0
70% worse than Louisiana averageLouisiana average: 11.7
Functional decline score
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
31.7
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
31.7
56% worse than Louisiana averageLouisiana average: 20.4
Long-stay resident measures
Need for Help with Daily Activities Increased
Percent of long-stay residents whose need for help with daily activities has increased
39.5%
Percent of long-stay residents whose need for help with daily activities has increased
39.5%
92% worse than Louisiana averageLouisiana average: 20.5%
Walking Ability Worsened
Percent of long-stay residents whose ability to move independently worsened
40.0%
Percent of long-stay residents whose ability to move independently worsened
40.0%
70% worse than Louisiana averageLouisiana average: 23.5%
Low Risk Residents with Bowel/Bladder Incontinence
Percent of low risk long-stay residents who lose control of their bowels or bladder
15.6%
Percent of low risk long-stay residents who lose control of their bowels or bladder
15.6%
8% better than Louisiana averageLouisiana average: 17.1%
Falls with Major Injury
Percent of long-stay residents experiencing one or more falls with major injury
6.3%
Percent of long-stay residents experiencing one or more falls with major injury
6.3%
83% worse than Louisiana averageLouisiana average: 3.5%
High Risk Residents with Pressure Ulcers
Percent of long-stay high risk residents with pressure ulcers
7.1%
Percent of long-stay high risk residents with pressure ulcers
7.1%
11% worse than Louisiana averageLouisiana average: 6.4%
Urinary Tract Infection
Percent of long-stay residents with a urinary tract infection
8.4%
Percent of long-stay residents with a urinary tract infection
8.4%
206% worse than Louisiana averageLouisiana average: 2.7%
Lost Too Much Weight
Percent of long-stay residents who lose too much weight
6.9%
Percent of long-stay residents who lose too much weight
6.9%
34% worse than Louisiana averageLouisiana average: 5.1%
Depressive Symptoms
Percent of long-stay residents who have depressive symptoms
0.5%
Percent of long-stay residents who have depressive symptoms
0.5%
69% better than Louisiana averageLouisiana average: 1.6%
Antipsychotic Use
Percent of long-stay residents who received an antipsychotic medication
27.3%
Percent of long-stay residents who received an antipsychotic medication
27.3%
34% worse than Louisiana averageLouisiana average: 20.4%
Pneumococcal Vaccine
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
86.7%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
86.7%
5% worse than Louisiana averageLouisiana average: 91.5%
Influenza Vaccine
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
95.0%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
95.0%
In line with Louisiana averageLouisiana average: 94.9%
Short-stay resident measures
Pneumococcal Vaccine
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
71.3%
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
71.3%
14% worse than Louisiana averageLouisiana average: 82.5%
Antipsychotic medication increase
Percent of short-stay residents who newly received an antipsychotic medication
2.4%
Percent of short-stay residents who newly received an antipsychotic medication
2.4%
24% better than Louisiana averageLouisiana average: 3.1%
Influenza Vaccine
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
60.7%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
60.7%
20% worse than Louisiana averageLouisiana average: 76.2%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Penalties and fines
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database (Data as of Jan 2026)
Total fines amount
$21K
80% lower than Louisiana averageLouisiana average: $103K
Number of fines
2
In line with Louisiana averageLouisiana average: 2.0
Payment Denials
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
0
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
0
100% fewer payment denials than Louisiana averageLouisiana average: 0.3
Fines amount comparison
Fines amount comparison
This facility
$21K
Louisiana average
$103K
Penalty History
Penalties are imposed by CMS for violations of federal nursing home regulations.
Civil Money Penalty
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Sep 5, 2024
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Sep 5, 2024
$13K
Civil Money Penalty
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Jun 5, 2024
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Jun 5, 2024
$8K
Last updated: Jan 2026
Financial Trends
Historical financial and operational data for Landmark Nursing & Rehabilitation Center of West Monroe, LLC based on CMS SNF Cost Reports.
Occupancy Rate
84.0%
↓ 5.3pp vs 2023
Net Income
$798,259
↓ ~$545K vs 2023
Total Payroll
$6,596,937
↑ ~$663K vs 2023
Profit Margin
5.0%
↓ 3.2pp vs 2023
Loading trend charts...
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