Lotus Villa Memory Care
Lotus Villa Memory Care is an Assisted Living Home in California
Lotus Villa Memory Care is an Assisted Living Home in California
Lotus Villa Memory Care
Lotus Villa Memory Care is an Assisted Living Home in California
Lotus Villa Memory Care is an Assisted Living Home in California
Lotus Villa Memory Care offers exceptional personal care for those seeking assisted living for Alzheimer’s and dementia seniors. Expect a warm and welcoming approach in the tight-knit community. It boasts its well-trained, compassionate staff to provide a haven that encourages a sense of belonging in a nurturing environment.
Lotus Villa residential living is all about satisfying the wellness of each senior and helping them achieve their goals; their personalized care includes daily health checks and medication management, housekeeping, ADLs, and scheduled activities. Three languages are spoken in the community: English, Spanish, and Filipino. Special dining programs for its residents– kosher, vegan, low sodium, no sugar, etc.
Capacity and availability
Smaller home
May offer a more intimate, personalized care environment.
This home usually has limited availability
Occupancy is moderate, suggesting balanced demand.
How BBB ratings work
About this community
California average: 72%
LICENSEDAdditional licensing details
Ownership & operating entity
Lotus Villa Memory Care is legally operated by LOTUS VILLA AFFILIATE, LLC.
Types of Care at Lotus Villa Memory Care
Inspection History
In California, the Department of Social Services (for assisted living facilities) and the Department of Public Health (for nursing homes) conduct inspections to ensure resident safety and regulatory compliance.
20 visits
California average: 14 visits
Breakdown by visit type
17 total complaint visits
3 other visits
Other visits include regulatory visits that are not routine inspections or complaint investigations, such as administrative check-ins, follow-up reviews, or licensing-related visits.
California average
12 total complaint visits
7 other visits
Show Inspection Reports
15 complaint investigations
Investigations can have many visits.
California average: 10 complaint investigations
2 official inspections
California average: 4 official inspections
11 total citations
Citations indicate regulatory violations. A higher number implies the facility had several areas requiring improvement.
California average: 9 citations
5 serious citations
A violation that poses an immediate risk to resident health or safety, or represents a substantial failure to comply with licensing requirements.
California average: 3 serious citations
6 moderate citations
A violation that does not pose an immediate risk to resident health or safety but requires correction to remain in compliance.
California average: 4 moderate citations
Inspection Report Summary for Lotus Villa Memory Care
Lotus Villa and Memory Care (Facility No. 365530102) in Fontana, California, was first visited by the California Department of Social Services on June 13 2023 for a COMP II interview. Administrator Rebecca Parra, licensee Ezequiel Bercovich and supervisor Eli Goldman confirmed receipt and understanding of the Health and Safety Codes and Title 22 regulations. The visit served to verify identification, record keeping, and staff knowledge of licensing requirements, and no deficiencies were noted.
A subsequent pre‑licensing inspection on August 30 2023 revealed significant operational and safety shortfalls. LPAs Paola Guerrero and Ryan Gardner documented multiple violations, including non‑working lighting in dining areas, broken windows, a partially collapsing room, missing covers on hallway lights, and exposed batteries on auditory devices. Water temperature readings fell below required limits, and hot water was non‑functional in key restrooms. Emergency exits in Dining Room #1 and the Memory Lounge were blocked, and an exterior gate was locked with an unapproved master lock. The laundry and maintenance rooms were unlocked and contained unsecured bleach and other chemicals, contravening storage regulations. In the dementia unit, no auditory devices were installed on windows, and personnel records lacked up‑to‑date CPR training documentation and criminal record clearances for several caregivers. Seven deficiencies were formally cited, with a mixture of Type A and Type B citations requiring corrective action by September 29 2023 for most items and by August 31 2023 for personnel record issues.
The facility’s management acknowledged receipt of the deficiencies and outlined plans to remedy each issue, including repairs to lighting and plumbing, removal of obstructions, installation of auditory devices, securing of chemicals, and completion of required staff training and documentation. The pattern of findings underscores recurring gaps in environmental safety, emergency preparedness, and personnel record maintenance—areas that pose immediate health, safety, or personal‑rights risks to residents. The Department will monitor the proposed corrections and may impose civil penalties if any deficiencies remain unresolved by their due dates.
Comparison Chart
The information below is reported by the California Department of Social Services and Department of Public Health.Assisted Living For seniors needing help with daily tasks but not full-time nursing.
Memory Care Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
Home Care
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
Places of interest near Lotus Villa Memory Care
1.8 miles from city center
9448 Citrus Ave, Fontana, CA 92335
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Claim What’s Yours: Financial Aid for California Seniors
- General: Age 65+, California resident, Medi-Cal eligible, nursing home risk.
- Income Limits (2025): ~$2,829/month (300% FBR, individual).
- Asset Limits: $2,000 (individual), $3,000 (couple).
- CA Specifics: County-managed; waitlists possible.
- Services: In-home support (4-6 hours/day), respite care (14 days/year), meals (~$6/meal), transportation (8 trips/month), care management.
- General: Age 65+, California resident, Medicaid-eligible or low-income.
- Income Limits: ~$1,732/month (individual, Medi-Cal threshold).
- Asset Limits: $2,000 (individual).
- CA Specifics: Can hire family as caregivers.
- Services: Personal care (up to 283 hours/month), homemaker services, respite (varies).
- General: Age 65+, California resident, Medi-Cal-eligible, nursing home-eligible but community-capable.
- Income Limits: ~$2,829/month (300% FBR, individual).
- Asset Limits: $2,000 (individual).
- CA Specifics: Available in 38 counties; waitlists common.
- Services: Case management, respite care (up to 10 days/year), minor home mods (avg. $500), adult day care (~$50/day).
- General: Age 62+, California resident, own and live in home, 40% equity.
- Income Limits (2025): ~$51,500/year (household, adjusted annually).
- Asset Limits: Equity-based; no strict asset cap.
- CA Specifics: Deferred taxes accrue interest (5% as of 2024); repaid upon sale/death.
- Services: Property tax deferral (avg. $1,000-$3,000/year, varies by county).
- General: Age 65+ or disabled, California resident, Medi-Cal-eligible, nursing home-eligible.
- Income Limits: ~$2,829/month (300% FBR, individual).
- Asset Limits: $2,000 (individual).
- CA Specifics: Available in 15 counties (e.g., LA, Sacramento); waitlists common.
- Services: Personal care in ALFs (5-7 hours/day), medication management, social services.
- General: Caregivers of California residents 60+ needing help with 3+ daily activities; no caregiver age limit.
- Income Limits: No strict limit; cost-sharing above ~$2,500/month threshold.
- Asset Limits: Not applicable; need-based.
- CA Specifics: High demand in urban areas; complements IHSS respite.
- Services: Respite care (up to 10 days/year), counseling (4-6 sessions/year), training (2-3 workshops/year), supplies (~$200/year).
- General: Age 60+ priority, California resident, low-income, utility/heating need.
- Income Limits (2025): ~$2,510/month (200% of poverty level, individual).
- Asset Limits: Not applicable; income-focused.
- CA Specifics: High demand in inland/coastal extremes; weatherization capped at $5,000/home.
- Services: Utility payments (avg. $500-$1,000/year), weatherization (e.g., insulation, avg. $1,000-$3,000 savings).
Claim What’s Yours Financial Aid for California Seniors
Multipurpose Senior Services Program
Requirements:
General:Age 65+, California resident, Medi-Cal eligible, nursing home risk.
Income Limits (2025):~$2,829/month (300% FBR, individual).- Asset Limits:$2,000 (individual), $3,000 (couple).
CA Specifics:County-managed; waitlists possible.
Benefits without Contact:
- Services: In-home support (4-6 hours/day), respite care (14 days/year), meals (~$6/meal), transportation (8 trips/month), care management.
In-Home Supportive Services (IHSS)
Requirements:
- General:Age 65+, California resident, Medicaid-eligible or low-income.
- Income Limits:~$1,732/month (individual, Medi-Cal threshold).
- Asset Limits:$2,000 (individual).
- CA Specifics:Can hire family as caregivers.
Benefits without Contact:
- Services: Personal care (up to 283 hours/month), homemaker services, respite (varies).
Multipurpose Senior Services Program (MSSP)
Requirements:
- General:Age 65+, California resident, Medi-Cal-eligible, nursing home-eligible but community-capable.
- Income Limits:~$2,829/month (300% FBR, individual).
- Asset Limits:$2,000 (individual).
- CA Specifics:Available in 38 counties; waitlists common.
Benefits without Contact:
- Services: Case management, respite care (up to 10 days/year), minor home mods (avg. $500), adult day care (~$50/day).
Property Tax Postponement Program (PTP)
Requirements:
- General:Age 62+, California resident, own and live in home, 40% equity.
- Income Limits (2025):~$51,500/year (household, adjusted annually).
- Asset Limits:Equity-based; no strict asset cap.
- CA Specifics:Deferred taxes accrue interest (5% as of 2024); repaid upon sale/death.
Benefits without Contact:
- Services: Property tax deferral (avg. $1,000-$3,000/year, varies by county).
Assisted Living Waiver (ALW)
Requirements:
- General:Age 65+ or disabled, California resident, Medi-Cal-eligible, nursing home-eligible.
- Income Limits:~$2,829/month (300% FBR, individual).
- Asset Limits:$2,000 (individual).
- CA Specifics:Available in 15 counties (e.g., LA, Sacramento); waitlists common.
Benefits without Contact:
- Services: Personal care in ALFs (5-7 hours/day), medication management, social services.
California CARES Program
Requirements:
- General:Caregivers of California residents 60+ needing help with 3+ daily activities; no caregiver age limit.
- Income Limits:No strict limit; cost-sharing above ~$2,500/month threshold.
- Asset Limits:Not applicable; need-based.
- CA Specifics:High demand in urban areas; complements IHSS respite.
Benefits without Contact:
- Services: Respite care (up to 10 days/year), counseling (4-6 sessions/year), training (2-3 workshops/year), supplies (~$200/year).
Low-Income Home Energy Assistance Program (LIHEAP)
Requirements:
- General:Age 60+ priority, California resident, low-income, utility/heating need.
- Income Limits (2025):~$2,510/month (200% of poverty level, individual).
- Asset Limits:Not applicable; income-focused.
- CA Specifics:High demand in inland/coastal extremes; weatherization capped at $5,000/home.
Benefits without Contact:
- Services: Utility payments (avg. $500-$1,000/year), weatherization (e.g., insulation, avg. $1,000-$3,000 savings).
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