Charter Senior Living of Mequon
Assisted Living · Wisconsin, WI
Charter Senior Living of Mequon
Assisted Living · Wisconsin, WI
Overview of Charter Senior Living of Mequon
Providing unmatched care and hospitality, Charter Senior Living of Mequon in Mequon, WI, is a paradisal senior living community that offers assisted living and short-term stays. Residents instantly become part of the greater community with a compassionate team of tenured caregivers who care for residents as though they were family. Residents can indulge in comfort and security with carefully designed apartments, including studios, one-bedroom, and two-bedroom apartments. A licensed nurse and emergency call system in each apartment ensures residents are able to receive the support they need when they need.
The community makes its residents’ lives as worry-free as possible with services like housekeeping, laundry, maintenance, and transportation. Amenities like a library, restaurant-style bistro and café, fitness center, full-service salon, and large community room for recreation and entertainment, provides residents plenty of things to spend their time with. A team of culinary experts also ensures that residents’ nourishment is a top priority with carefully prepared meals based on individual requests, preferences, and needs.
Types of Care at Charter Senior Living of Mequon
Assisted Living
60-bed community Rank #186 / 496Bed count — State benchmarkedThis home is ranked 186th out of 496 homes in Wisconsin. Shows this facility's certified or reported bed count compared to other Wisconsin SNFs. Larger communities may offer more amenities, programs, and on-site services for residents and families.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A moderately sized community that may balance personal attention with shared amenities and social activities.
22 years in operation Rank #52 / 330Years in operation — State benchmarkedThis home is ranked 52nd out of 330 homes in Wisconsin. Shows how long this facility has been in operation compared to other Wisconsin SNFs. Longer operating histories may benefit residents, families, and staff.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A longer operating history, which may indicate experience navigating regulations and delivering ongoing care.
Walk Score: 31 / 100 Rank #371 / 580Walk Score — State benchmarkedThis home is ranked 371st out of 580 homes in Wisconsin. Shows how walkable this facility's neighborhood is compared to the average Walk Score across Wisconsin SNFs. Higher scores benefit residents, families, and staff.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
BBB Rating: A+ (Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
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About this community
Facility TypeCertified
IssuanceJanuary 1, 2020
CountyOzaukee
Client group served
Charter Senior Living of Mequon is legally operated by Jennifer Francis, and administrated by Snh Wis Tenant LLC.
Staffing
Key information about the people who lead and staff this community.
ContactSTEVEN HELSELL
Rehabilitation Services
Respite Care
Nursing Services
24-Hour Staffing
Pets Allowed
Gender ServedBoth
On-Site Beauty Salon
Landscaped Grounds
Restaurant-Style Dining
ActivitiesEngaging activities and programs for residents.
Specific ProgramsShort-Term Stays, Services & Amenities
Operating HoursVisitors are welcome 24 hours a day, 7 days a week.
Starting Price$4,495 per month
Food DescriptionRestaurant-style dining with a variety of meal options.
Monthly Rate Range
$4,450 - $6,000
Inspection History
In Wisconsin, the Department of Health Services, Division of Quality Assurance performs unannounced onsite surveys to ensure that long-term care facilities meet health and safety laws.
Since 2023 · 3 years of data
1 deficiency
Inspection Scorecard
This scorecard compares key inspection, citation, and complaint metrics at this facility against the Wisconsin state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Since 2023 vs. Wisconsin state average
Overall vs. WI average
0 Worse
No metrics in this bucket.
2 Better
Metrics better than Wisconsin average:
• Total deficiencies (92% below)
• Deficiencies per year (93% below)
• Total deficiencies (92% below)
• Deficiencies per year (93% below)
Latest Inspection
September 7, 2023
Complaint Investigation
Deficiencies
| This Facility | WI Average | vs. WI Avg |
|---|---|---|---|
|
Total deficiencies
Formal regulatory issues recorded by inspectors across all inspection types.
| 1 | 12 | This facility has 92% fewer total deficiencies than a typical Wisconsin assisted living residence (1 vs. WI avg 12).↓ 92% better |
|
Deficiencies per year
Average deficiencies per year since 2023.
| 0.3 | 4 | This facility has 93% fewer deficiencies per year than a typical Wisconsin assisted living residence (0.3 vs. WI avg 4).↓ 93% better |
Inspection Reports Summary
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
The most recent inspection on September 7, 2023, found no deficiencies during a complaint investigation. Earlier inspections included a substantiated complaint in February 2023 related to medication administration, where staff failed to document medication delivery or refusal for several days, resulting in a Statement of Deficiency. Prior reports noted issues with medication management and compliance with statutes designed to protect tenant health and safety. Complaint investigations were mixed, with one substantiated case concerning medication documentation and others unsubstantiated. The inspection history shows some challenges with medication management earlier in the year but no deficiencies identified in the most recent review.
Read the full inspection reports for this facility, including detailed findings and corrective actions.
Show Inspection ReportsWhat does this home offer?
Housing Options: Studio / 1 Bed / 2 Bed
Transportation Services
Fitness and Recreation
Living Spaces & Floor Plans for Charter Senior Living of Mequon
Charter Senior Living Of Mequon4
Charter Senior Living Of Mequon5
Charter Senior Living Of Mequon6
Studio Floor Plan
One Bedroom Floor Plan
Two Bedroom Floor Plan
Places of interest near Charter Senior Living of Mequon
5.9 miles from city center
Estimated distance in miles from Mequon's city center to Charter Senior Living of Mequon's address, calculated via Google Maps.
— 7.52 miles to nearest hospital (Aurora Medical Center Grafton)
Calculate Travel Distance to Charter Senior Living of Mequon
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Financial Assistance for
Assisted Living in Wisconsin
Charter Senior Living of Mequon is located in Mequon, Wisconsin.
Here are the financial assistance programs available to residents in Wisconsin.
Compare Assisted Living around Wisconsin
The information below is reported by the Wisconsin Department of Health Services, Division of Quality Assurance.
Filter by care type
| Badger Prairie Health Care Center |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Verona (East Verona Avenue) | 120 | No | 31 | Studio / 1 Bed / 2 Bed | - |
91.7%
Facility
91.7%
WI AVG
72.8%
Rank
#68 / 385 | - | William Brotzman | Dane Co Board | 4 | 3
Facility
3
WI AVG
3.6
Rank
#132 / 282 | 13
Facility
13
WI AVG
10.9
Rank
#205 / 282 | 3.3
Facility
3.3
WI AVG
1.6
Rank
#238 / 282 |
| Azura Assisted Living and Memory Care of Fox Point |
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Fox Point | 88 | Yes | 34 | Studio / 1 Bed / 2 Bed | 5
Facility
5
WI AVG
12
Rank
#224 / 330 | - | - | Azura Fox Point LLC | Judith Blanding | - | - | - | - |
| Silverado North Shore Memory Care Community |
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Glendale | 85 | Yes | 12 | Studio / 1 Bed / 2 Bed | 7
Facility
7
WI AVG
12
Rank
#175 / 330 |
68.2%
Facility
68.2%
WI AVG
72.8%
Rank
#247 / 385 | A+ | Silverado North Shore LLC | Christian Sweetser | 4 | 4
Facility
4
WI AVG
3.6
Rank
#165 / 282 | 6
Facility
6
WI AVG
10.9
Rank
#167 / 282 | 1.5
Facility
1.5
WI AVG
1.6
Rank
#169 / 282 |
| Charter Senior Living of Mequon |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Mequon | 60 | No | 31 | Studio / 1 Bed / 2 Bed | 22
Facility
22
WI AVG
12
Rank
#52 / 330 | - | A+ | Snh Wis Tenant LLC | Jennifer Francis | 3 | 3
Facility
3
WI AVG
3.6
Rank
#132 / 282 | 1
Facility
1
WI AVG
10.9
Rank
#62 / 282 | 0.3
Facility
0.3
WI AVG
1.6
Rank
#68 / 282 |
| Clement Manor |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Greenfield (South 92Nd Street) | 50 | No | 48 | Studio / 1 Bed / 2 Bed | - |
85.8%
Facility
85.8%
WI AVG
72.8%
Rank
#108 / 385 | A+ | Jill Holberg | Clement Manor Inc | - | - | - | - |
Frequently Asked Questions about Charter Senior Living of Mequon
What neighborhood is Charter Senior Living of Mequon in?
Charter Senior Living of Mequon is in the Mequon neighborhood of Mequon.
Who is the owner of Charter Senior Living of Mequon?
The legal owner and operator of Charter Senior Living of Mequon is Jennifer Francis.
Is Charter Senior Living of Mequon in a walkable area?
Charter Senior Living of Mequon has a walk score of 31. Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
Does Charter Senior Living of Mequon have different floorplan options?
Yes — see the floorplan options available at Charter Senior Living of Mequon on this page.
Who is the administrator of Charter Senior Living of Mequon?
Snh Wis Tenant Llc is the administrator of Charter Senior Living of Mequon.
How many beds does Charter Senior Living of Mequon have?
Charter Senior Living of Mequon has 60 beds.
Are there photos of Charter Senior Living of Mequon?
Yes — there are 11 photos of Charter Senior Living of Mequon in the photo gallery on this page.
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