Charter Senior Living of Mequon
Assisted Living & Respite Care · Mequon, WI

Charter Senior Living of Mequon

Assisted Living & Respite Care · Mequon, WI

Overview of Charter Senior Living of Mequon

Providing unmatched care and hospitality, Charter Senior Living of Mequon in Mequon, WI, is a paradisal senior living community that offers assisted living and short-term stays. Residents instantly become part of the greater community with a compassionate team of tenured caregivers who care for residents as though they were family. Residents can indulge in comfort and security with carefully designed apartments, including studios, one-bedroom, and two-bedroom apartments. A licensed nurse and emergency call system in each apartment ensures residents are able to receive the support they need when they need.

The community makes its residents’ lives as worry-free as possible with services like housekeeping, laundry, maintenance, and transportation. Amenities like a library, restaurant-style bistro and café, fitness center, full-service salon, and large community room for recreation and entertainment, provides residents plenty of things to spend their time with. A team of culinary experts also ensures that residents’ nourishment is a top priority with carefully prepared meals based on individual requests, preferences, and needs.

By The Numbers

Community insights.

Bed count Info A smaller, more intimate setting that may offer a quieter environment and closer staff-resident interactions. 60 Rank #111 / 374Bed count — State benchmarked This assisted living community is ranked 111th out of 374 assisted living communities we track in Wisconsin for bed count. Shows this facility's certified or reported bed count compared to other Wisconsin facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families. Communities with the same value for a metric share the same rank. Rankings compare like with like: every assisted living community we track in Wisconsin that reports data for that category. Assisted living communities without available data are excluded, so the pool size varies from metric to metric.

Smaller home · May offer a more intimate, personalized care environment.

Years of operating Info A longer operating history, which may indicate experience navigating regulations and delivering ongoing care. This is the number of years in operation under current management. Rank #44 / 299Years in operation — State benchmarked This assisted living community is ranked 44th out of 299 assisted living communities we track in Wisconsin for years in operation. Shows how long this facility has been in operation compared to other Wisconsin facilities. Longer operating histories may benefit residents, families, and staff. Communities with the same value for a metric share the same rank. Rankings compare like with like: every assisted living community we track in Wisconsin that reports data for that category. Assisted living communities without available data are excluded, so the pool size varies from metric to metric.
23 years
Walk Score Info Car-dependent. A few nearby services may be reachable on foot, but most trips require transportation. Rank #272 / 414Walk Score — State benchmarked This assisted living community is ranked 272nd out of 414 assisted living communities we track in Wisconsin for walk score. Shows how walkable this facility's neighborhood is compared to the average walk score across Wisconsin facilities. Higher scores benefit residents, families, and staff. Communities with the same value for a metric share the same rank. Rankings compare like with like: every assisted living community we track in Wisconsin that reports data for that category. Assisted living communities without available data are excluded, so the pool size varies from metric to metric.
31 / 100
Occupancy rate Info Occupancy lower than 85% suggests more openings may be available. Rank #303 / 304Occupancy rate — State benchmarked This assisted living community is ranked 303rd out of 304 assisted living communities we track in Wisconsin for occupancy. Shows this facility's occupancy rate versus the Wisconsin average, with its Statewide rank out of 304. Higher occupancy signals strong local demand and financial stability. Communities with the same value for a metric share the same rank. Rankings compare like with like: every assisted living community we track in Wisconsin that reports data for that category. Assisted living communities without available data are excluded, so the pool size varies from metric to metric.
25% This home usually has availability

Based on 15 residents and 60 beds. Source: state inspection report (Feb 2023)

Lower than the Wisconsin average: 77.2%
BBB Rating Info An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
A+ Accredited
How BBB ratings work

About This Community

Pricing & Financial Information

The below pricing was updated on

Starting Price
$4,495/Month

License Details

Facility TypeCertified
IssuanceJanuary 1, 2020
CountyOzaukee

Ownership & Operating Entity

Charter Senior Living of Mequon is legally operated by Snh Wis Tenant LLC, and administered by Jennifer Francis.

Leadership

ContactSTEVEN HELSELL (per state records, record updated Jul 2026)

Therapy & Rehabilitation

3 services
Physical Therapy
Occupational Therapy
Speech Therapy

Additional Services

7 services
Respite CareRespite care provides families and unpaid caregivers with short-term relief from caregiving duties. Care can range from a few hours to a few weeks.
Housekeeping and Laundry Services
Assistance with Activities of Daily Living
Short-Term Stays
TransportationListed as: Bus transportation
MaintenanceListed as: Interior and exterior maintenance
Utilities IncludedListed as: All utilities included plus cable and wi-fi

Additional Policies & Features

Pets Allowed
Gender ServedBoth

Amenities & Lifestyle

Bistro
Café
Wellness Center
Fitness Center
Library
Salon
Courtyard
Garden
Movie Theater
Dog Park
Private Individual Interior Mailboxes
Emergency Call System

Dining & Nutrition

InfoSourced directly from the team at Charter Senior Living of Mequon.
  • Private dining room for family events.
  • Bistro / café on site.

Room Accommodations

Room Types
Semi-Private / Shared Room

Contact Charter Senior Living of Mequon

Inspection History

In Wisconsin, the Department of Health Services, Division of Quality Assurance performs unannounced onsite surveys to ensure that long-term care facilities meet health and safety laws.

Since 2023 · 3 years of data These figures come from state-published data and the state inspection reports we hold on file. The period covered can vary depending on document availability.
Includes all inspection records for this property, which could include management/ownership changes.
1 deficiency 3 inspections

Inspection Scorecard Info This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the Wisconsin state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2023 vs. Wisconsin state average
Overall vs. WI average 0 Worse No metrics in this bucket. 2 Better Metrics better than Wisconsin average:
• Total deficiencies (92% below)
• Deficiencies per inspection (82% below)

Deficiencies Info Deficiencies are formal regulatory issues recorded during state inspections.

This FacilityWI Averagevs. WI Avg
Total deficiencies Info Formal regulatory issues recorded by inspectors across all inspection types. 112.0 This facility has 92% fewer total deficiencies than a typical Wisconsin assisted living residence (1 vs. WI avg 12).↓ 92% better
Deficiencies per inspection Info Average deficiencies per inspection. 0.31.7 This facility has 82% fewer deficiencies per inspection than a typical Wisconsin assisted living residence (0.3 vs. WI avg 1.7).↓ 82% better

Inspections Info State inspections evaluate whether the facility meets health and safety standards.

This FacilityWI Averagevs. WI Avg
Total inspections Info Combined count of all inspections conducted at this facility. 35.0 This facility has had 40% fewer total inspections than the Wisconsin average (3 vs. WI avg 5). More inspections can mean more regulatory scrutiny rather than worse care.↓ 40% fewer

Living Spaces & Floor Plans for Charter Senior Living of Mequon

Floor plan 1
Floor plan 2
Floor plan 3
Charter Senior Living of Mequon, assisted living in Mequon, WI — Floor plan of a one-bedroom senior living apartment
Charter Senior Living of Mequon, assisted living in Mequon, WI — Floor plan of an apartment in a senior living facility
Charter Senior Living of Mequon, assisted living in Mequon, WI — Floor plan of a senior living apartment unit

Places of interest near Charter Senior Living of Mequon

Address 5.9 miles from city center Info Estimated distance in miles from Mequon's city center to Charter Senior Living of Mequon's address, calculated via Google Maps. — 7.52 miles to nearest hospital (Aurora Medical Center Grafton)

Calculate Travel Distance to Charter Senior Living of Mequon

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Address

Compare Assisted Living around the area

Info below is compiled from the WI Dept. of Health Services (DHS), senior community websites & trusted data sources such as Walk Score & BBB.

Communities are listed from highest-ranked to lowest-ranked based on our methodology.

Care Types in This Table AL (Assisted Living): Housing with help for daily activities like bathing, dressing, and medication, without 24-hour skilled nursing. NH (Nursing Home): 24/7 skilled nursing care for residents with complex, ongoing medical needs. MC (Memory Care): Secured, specialized care for people living with Alzheimer's or dementia. RC (Respite Care): Short-term temporary care that gives family caregivers a break. IL (Independent Living): Community living with dining, activities, and transportation for active seniors who need little personal care. HOS (Hospice Care): Comfort-focused care for those with a terminal illness, prioritizing quality of life over treatment. PC (Palliative Care): Comfort-focused care for serious illness at any stage, including alongside curative treatment.
City and state of the facility. Used for mapping and state-average comparisons.
Licensed bed capacity (maximum allowed). Not the same as how many beds are currently filled.
Indicates whether residents are allowed to have pets in the facility.
Third-party neighborhood walkability score (0–100). Convenience/context metric, not a healthcare quality measure.
Description of bed or unit types offered (e.g. assisted living, memory care), as reported in state or facility disclosures.
Number of years the company has been in operation.
Reported or derived occupancy for the facility—typically how fully licensed capacity is utilized. Compare across peers in the same market.
Better Business Bureau grade for the operating company. Reflects complaint handling and business practices, not clinical care quality.
A named contact for the facility. Hover the name to see their role — Administrator (state administrator of record or facility-provided administrator), Nursing Director, Medical Director, or Staff. The most authoritative available is shown.
Name of the licensed owner, operator, or managing entity as filed with the state. Useful for grouping facilities under the same organization.
Count of regulatory inspections in the reporting window. Higher volume can reflect more oversight visits, complaint-driven surveys, or routine licensure cycles.
Number of inspections triggered by complaints or allegations. Useful for spotting facilities that receive frequent complaint-driven scrutiny.
Total count of deficiencies (cited regulatory issues) recorded in the selected reporting period. Read alongside inspection counts for context.
The average number of deficiencies this facility receives each time it's inspected, calculated as total deficiencies ÷ total inspections. A lower number suggests more consistent compliance with safety and care standards.
Villa St. Francis Assisted Living
AL
MC
RC
Milwaukee (Morgandale)
134
Facility 134
WI AVG 54
Rank #9 / 374
Yes
62
Facility 62
WI AVG 44
Rank #114 / 414
Studio / 1 Bed / 2 Bed
38
Facility 38
WI AVG 12
Rank #9 / 299
82.1%
Facility 82.1%
WI AVG 77.2%
Rank #143 / 304
A+Susan SeegertVilla St Francis Inc1
0
Facility 0
WI AVG 4
Rank #1 / 269
0
Facility 0
WI AVG 12
Rank #1 / 269
0.0
Facility 0.0
WI AVG 2.4
Rank #1 / 269
Pine Haven Christian Communities
AL
HOS
IL
MC
NH
PC
RC
Sheboygan Falls
105
Facility 105
WI AVG 54
Rank #28 / 374
No
33
Facility 33
WI AVG 44
Rank #263 / 414
Private Rooms
39
Facility 39
WI AVG 12
Rank #8 / 299
81.0%
Facility 81.0%
WI AVG 77.2%
Rank #151 / 304
-Peter LeerPine Haven Christian Home Inc2
2
Facility 2
WI AVG 4
Rank #93 / 269
0
Facility 0
WI AVG 12
Rank #1 / 269
0.0
Facility 0.0
WI AVG 2.4
Rank #1 / 269
Home Again Assisted Living Waunakee
AL
IL
MC
Waunakee
64
Facility 64
WI AVG 54
Rank #99 / 374
No
13
Facility 13
WI AVG 44
Rank #354 / 414
Studio / Suite
12
Facility 12
WI AVG 12
Rank #98 / 299
87.5%
Facility 87.5%
WI AVG 77.2%
Rank #101 / 304
A+Melissa OconnorHome Again Assisted Living Inc2
1
Facility 1
WI AVG 4
Rank #49 / 269
0
Facility 0
WI AVG 12
Rank #1 / 269
0.0
Facility 0.0
WI AVG 2.4
Rank #1 / 269
Charter Senior Living of Mequon
AL
RC
Mequon
60
Facility 60
WI AVG 54
Rank #111 / 374
Yes
31
Facility 31
WI AVG 44
Rank #272 / 414
Studio / 1 Bed / 2 Bed
23
Facility 23
WI AVG 12
Rank #44 / 299
25.0%
Facility 25.0%
WI AVG 77.2%
Rank #303 / 304
A+Jennifer FrancisSnh Wis Tenant LLC3
3
Facility 3
WI AVG 4
Rank #127 / 269
1
Facility 1
WI AVG 12
Rank #65 / 269
0.3
Facility 0.3
WI AVG 2.4
Rank #71 / 269
Avalon Square
AL
IL
MC
Waukesha
50
Facility 50
WI AVG 54
Rank #153 / 374
Yes
92
Facility 92
WI AVG 44
Rank #4 / 414
-
19
Facility 19
WI AVG 12
Rank #59 / 299
96.0%
Facility 96.0%
WI AVG 77.2%
Rank #39 / 304
A+David FulcherAvalon Square Inc1
0
Facility 0
WI AVG 4
Rank #1 / 269
0
Facility 0
WI AVG 12
Rank #1 / 269
0.0
Facility 0.0
WI AVG 2.4
Rank #1 / 269

Rank badges are statewide and care-type specific: each assisted living community is ranked against every other WI assisted living community we track that reports that metric, not just the 5 on this page. See how we rank facilities

Frequently Asked Questions about Charter Senior Living of Mequon

Who is the owner of Charter Senior Living of Mequon?

Charter Senior Living of Mequon is legally operated by Snh Wis Tenant LLC, and administered by Jennifer Francis.

Is Charter Senior Living of Mequon in a walkable area?

Charter Senior Living of Mequon has a walk score of 31. Car-dependent. A few nearby services may be reachable on foot, but most trips require transportation.

What is the occupancy rate at Charter Senior Living of Mequon?

Charter Senior Living of Mequon's occupancy is 25%.

How long has Charter Senior Living of Mequon been in business?

Charter Senior Living of Mequon has been operating for approximately 23 years, based on available licensing and registration records.

Does Charter Senior Living of Mequon have different floorplan options?

Yes — see the floorplan options available at Charter Senior Living of Mequon on this page.

Are pets allowed at Charter Senior Living of Mequon?

Yes, Charter Senior Living of Mequon allows residents to bring their pets.

Who is the administrator of Charter Senior Living of Mequon?

Jennifer Francis is the administrator of Charter Senior Living of Mequon.

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