Charter Senior Living of Mequon
Assisted Living & Respite Care · Wisconsin, WI
Charter Senior Living of Mequon
Assisted Living & Respite Care · Wisconsin, WI
Overview of Charter Senior Living of Mequon
Providing unmatched care and hospitality, Charter Senior Living of Mequon in Mequon, WI, is a paradisal senior living community that offers assisted living and short-term stays. Residents instantly become part of the greater community with a compassionate team of tenured caregivers who care for residents as though they were family. Residents can indulge in comfort and security with carefully designed apartments, including studios, one-bedroom, and two-bedroom apartments. A licensed nurse and emergency call system in each apartment ensures residents are able to receive the support they need when they need.
The community makes its residents’ lives as worry-free as possible with services like housekeeping, laundry, maintenance, and transportation. Amenities like a library, restaurant-style bistro and café, fitness center, full-service salon, and large community room for recreation and entertainment, provides residents plenty of things to spend their time with. A team of culinary experts also ensures that residents’ nourishment is a top priority with carefully prepared meals based on individual requests, preferences, and needs.
60-bed community Rank #186 / 496Bed count — State benchmarkedThis home is ranked 186th out of 496 homes in Wisconsin. Shows this facility's certified or reported bed count compared to other Wisconsin facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A moderately sized community that may balance personal attention with shared amenities and social activities.
22 years in operation Rank #53 / 334Years in operation — State benchmarkedThis home is ranked 53rd out of 334 homes in Wisconsin. Shows how long this facility has been in operation compared to other Wisconsin facilities. Longer operating histories may benefit residents, families, and staff.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A longer operating history, which may indicate experience navigating regulations and delivering ongoing care.
Walk Score: 31 / 100 Rank #371 / 580Walk Score — State benchmarkedThis home is ranked 371st out of 580 homes in Wisconsin. Shows how walkable this facility's neighborhood is compared to the average Walk Score across Wisconsin facilities. Higher scores benefit residents, families, and staff.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
BBB Rating: A+ (Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
How BBB ratings work
How BBB ratings work
About this community
Facility TypeCertified
IssuanceJanuary 1, 2020
CountyOzaukee
Charter Senior Living of Mequon is legally operated by Jennifer Francis, and administrated by Snh Wis Tenant LLC.
Staffing
Key information about the people who lead and staff this community.
ContactSTEVEN HELSELL
Rehabilitation Services
Respite Care
Nursing Services
24-Hour Staffing
Pets Allowed
Gender ServedBoth
On-Site Beauty Salon
Landscaped Grounds
Restaurant-Style Dining
ActivitiesEngaging activities and programs for residents.
Specific ProgramsShort-Term Stays
Operating HoursVisitors are welcome 24 hours a day, 7 days a week.
Starting Price$4,495 per month
Food DescriptionRestaurant-style dining with a variety of meal options.
Monthly Rate Range
$4,450 - $6,000
Inspection History
In Wisconsin, the Department of Health Services, Division of Quality Assurance performs unannounced onsite surveys to ensure that long-term care facilities meet health and safety laws.
Since 2023 · 3 years of data
1 deficiency
Inspection Scorecard
This scorecard compares key inspection, citation, and complaint metrics at this facility against the Wisconsin state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Since 2023 vs. Wisconsin state average
Overall vs. WI average
0 Worse
No metrics in this bucket.
2 Better
Metrics better than Wisconsin average:
• Total deficiencies (92% below)
• Deficiencies per year (93% below)
• Total deficiencies (92% below)
• Deficiencies per year (93% below)
Latest Inspection
September 7, 2023
Complaint Investigation
Deficiencies
| This Facility | WI Average | vs. WI Avg |
|---|---|---|---|
|
Total deficiencies
Formal regulatory issues recorded by inspectors across all inspection types.
| 1 | 12 | This facility has 92% fewer total deficiencies than a typical Wisconsin assisted living residence (1 vs. WI avg 12).↓ 92% better |
|
Deficiencies per year
Average deficiencies per year since 2023.
| 0.3 | 4 | This facility has 93% fewer deficiencies per year than a typical Wisconsin assisted living residence (0.3 vs. WI avg 4).↓ 93% better |
Inspection Reports Summary
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
- February 14, 2023 complaint investigation substantiated one medication administration deficiency involving four days of missing MAR documentation.
- February 22, 2023 complaint investigation resulted in a Statement of Deficiency ordering compliance to protect tenant health and safety.
- September 7, 2023 complaint investigation found no deficiencies and unsubstantiated complaints.
What does this home offer?
Housing Options: Studio / 1 Bed / 2 Bed
Transportation Services
Fitness and Recreation
Living Spaces & Floor Plans for Charter Senior Living of Mequon
Charter Senior Living Of Mequon4
Charter Senior Living Of Mequon5
Charter Senior Living Of Mequon6
Studio Floor Plan
One Bedroom Floor Plan
Two Bedroom Floor Plan
Places of interest near Charter Senior Living of Mequon
5.9 miles from city center
Estimated distance in miles from Mequon's city center to Charter Senior Living of Mequon's address, calculated via Google Maps.
— 7.52 miles to nearest hospital (Aurora Medical Center Grafton)
Calculate Travel Distance to Charter Senior Living of Mequon
Add your location
Financial Assistance for
Assisted Living in Wisconsin
Charter Senior Living of Mequon is located in Mequon, Wisconsin.
Here are the financial assistance programs available to residents in Wisconsin.
Compare Assisted Living around Wisconsin
The information below is reported by the Wisconsin Department of Health Services, Division of Quality Assurance.
| Oak Park Place Madison East |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care). | Madison (North Star) | 100
Facility
100
WI AVG
61
Rank
#67 / 496 | No |
53
Facility
53
WI AVG
42
Rank
#201 / 580 | Studio / 1 Bed / 2 Bed | 20
Facility
20
WI AVG
12
Rank
#59 / 334 | - | A+ | Becky Balousek | Oak Park Nursing And Rehabilitation Center LLC | - | - | - | - |
| Trinity Woods |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care). | Milwaukee (Mount Mary) | 90
Facility
90
WI AVG
61
Rank
#90 / 496 | No |
63
Facility
63
WI AVG
42
Rank
#140 / 580 | Studio / 1 Bed / 2 Bed | 3
Facility
3
WI AVG
12
Rank
#261 / 334 | - | - | Ssnd Mmu Mch Venture Inc | David Fulcher | - | - | - | - |
| Aspire Senior Living Oshkosh |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Oshkosh | 86
Facility
86
WI AVG
61
Rank
#105 / 496 | No |
49
Facility
49
WI AVG
42
Rank
#232 / 580 | Studio / 1 Bed / 2 Bed | 3
Facility
3
WI AVG
12
Rank
#261 / 334 |
55.8%
Facility
55.8%
WI AVG
74.3%
Rank
#335 / 406 | - | Hsl 17 LLC | Milo Pinkerton | 6 | 6
Facility
6
WI AVG
3.8
Rank
#223 / 312 | 1
Facility
1
WI AVG
12
Rank
#69 / 312 | 0.2
Facility
0.2
WI AVG
2.0
Rank
#71 / 312 |
| Silverado North Shore Memory Care Community |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Glendale | 85
Facility
85
WI AVG
61
Rank
#108 / 496 | Yes |
12
Facility
12
WI AVG
42
Rank
#485 / 580 | Studio / 1 Bed / 2 Bed | 7
Facility
7
WI AVG
12
Rank
#177 / 334 |
68.2%
Facility
68.2%
WI AVG
74.3%
Rank
#268 / 406 | A+ | Silverado North Shore LLC | Christian Sweetser | 4 | 4
Facility
4
WI AVG
3.8
Rank
#178 / 312 | 6
Facility
6
WI AVG
12
Rank
#182 / 312 | 1.5
Facility
1.5
WI AVG
2.0
Rank
#186 / 312 |
| Charter Senior Living of Mequon |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
RC Respite Care Short-term temporary care — days to weeks — to give family caregivers a break. Full care provided during the stay. Often used after hospitalization or to trial a facility before a permanent placement decision. | Mequon | 60
Facility
60
WI AVG
61
Rank
#186 / 496 | No |
31
Facility
31
WI AVG
42
Rank
#371 / 580 | Studio / 1 Bed / 2 Bed | 22
Facility
22
WI AVG
12
Rank
#53 / 334 | - | A+ | Snh Wis Tenant LLC | Jennifer Francis | 3 | 3
Facility
3
WI AVG
3.8
Rank
#143 / 312 | 1
Facility
1
WI AVG
12
Rank
#69 / 312 | 0.3
Facility
0.3
WI AVG
2.0
Rank
#75 / 312 |
Frequently Asked Questions about Charter Senior Living of Mequon
What neighborhood is Charter Senior Living of Mequon in?
Charter Senior Living of Mequon is in the Mequon neighborhood of Mequon.
Who is the owner of Charter Senior Living of Mequon?
The legal owner and operator of Charter Senior Living of Mequon is Jennifer Francis.
Is Charter Senior Living of Mequon in a walkable area?
Charter Senior Living of Mequon has a walk score of 31. Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
Does Charter Senior Living of Mequon have different floorplan options?
Yes — see the floorplan options available at Charter Senior Living of Mequon on this page.
Who is the administrator of Charter Senior Living of Mequon?
Snh Wis Tenant Llc is the administrator of Charter Senior Living of Mequon.
How many beds does Charter Senior Living of Mequon have?
Charter Senior Living of Mequon has 60 beds.
Are there photos of Charter Senior Living of Mequon?
Yes — there are 18 photos of Charter Senior Living of Mequon in the photo gallery on this page.
Guides for Better Senior Living
Care Cost Calculator: See Prices in Your Area
Nursing Home Data Explorer
Don’t Wait Too Long: 7 Red Flag Signs Your Parent Needs Assisted Living Now
The True Cost of Assisted Living in 2025 – And How Families Are Paying For It
Understanding Senior Living Costs: Pricing Models, Discounts & Financial Assistance
Contact Us
Updated on
Feedback
Write a review for Charter Senior Living of Mequon
Rate your overall experience with this community
Explore Open Rooms
1
Contact details
2
What type of senior care service are you looking for?
3
What budget do you have in mind for senior care?
4
How soon do you need to find care?
5
Additional details
Thank you for your interest!
Our team will be in touch shortly to help with next steps.
Need Help?
Let us help you or a loved one find the perfect senior home.
