Occupancy rate
25%
Lower than the Wisconsin average: 70%Charter Senior Living of Mequon
Assisted Living & Respite Care · Mequon, WI
Charter Senior Living of Mequon
Assisted Living & Respite Care · Mequon, WI
Overview of Charter Senior Living of Mequon
Providing unmatched care and hospitality, Charter Senior Living of Mequon in Mequon, WI, is a paradisal senior living community that offers assisted living and short-term stays. Residents instantly become part of the greater community with a compassionate team of tenured caregivers who care for residents as though they were family. Residents can indulge in comfort and security with carefully designed apartments, including studios, one-bedroom, and two-bedroom apartments. A licensed nurse and emergency call system in each apartment ensures residents are able to receive the support they need when they need.
The community makes its residents’ lives as worry-free as possible with services like housekeeping, laundry, maintenance, and transportation. Amenities like a library, restaurant-style bistro and café, fitness center, full-service salon, and large community room for recreation and entertainment, provides residents plenty of things to spend their time with. A team of culinary experts also ensures that residents’ nourishment is a top priority with carefully prepared meals based on individual requests, preferences, and needs.
60-bed community Rank #186 / 496Bed count — State benchmarkedThis home is ranked 186th out of 496 homes in Wisconsin. Shows this facility's certified or reported bed count compared to other Wisconsin facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Rankings are based only on facilities in Wisconsin that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A moderately sized community that may balance personal attention with shared amenities and social activities.
22 years in operation Rank #53 / 334Years in operation — State benchmarkedThis home is ranked 53rd out of 334 homes in Wisconsin. Shows how long this facility has been in operation compared to other Wisconsin facilities. Longer operating histories may benefit residents, families, and staff.Rankings are based only on facilities in Wisconsin that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A longer operating history, which may indicate experience navigating regulations and delivering ongoing care.
Walk Score: 31 / 100 Rank #371 / 580Walk Score — State benchmarkedThis home is ranked 371st out of 580 homes in Wisconsin. Shows how walkable this facility's neighborhood is compared to the average Walk Score across Wisconsin facilities. Higher scores benefit residents, families, and staff.Rankings are based only on facilities in Wisconsin that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
BBB Rating: A+ (Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
How BBB ratings work
How BBB ratings work
About this community
Occupancy
Lower than the Wisconsin average: 70%Occupied beds
15 / 60
Average occupied beds in Wisconsin homes
54 beds
Facility TypeCertified
IssuanceJanuary 1, 2020
CountyOzaukee
Charter Senior Living of Mequon is legally operated by Snh Wis Tenant Llc, and administered by Jennifer Francis.
Staffing
Key information about the people who lead and staff this community.
ContactSTEVEN HELSELL
Rehabilitation Services
Respite Care
Nursing Services
24-Hour Staffing
Pets Allowed
Gender ServedBoth
On-Site Beauty Salon
Landscaped Grounds
Restaurant-Style Dining
Activities
Specific ProgramsShort-Term Stays
Operating HoursVisitors are welcome 24 hours a day, 7 days a week.
Monthly Rate Range
$4,450 - $6,000
Inspection History
In Wisconsin, the Department of Health Services, Division of Quality Assurance performs unannounced onsite surveys to ensure that long-term care facilities meet health and safety laws.
Since 2023 · 3 years of data
1 deficiency
Inspection Scorecard
This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the Wisconsin state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Since 2023 vs. Wisconsin state average
Overall vs. WI average
0 Worse
No metrics in this bucket.
2 Better
Metrics better than Wisconsin average:
• Total deficiencies (92% below)
• Deficiencies per year (93% below)
• Total deficiencies (92% below)
• Deficiencies per year (93% below)
Latest Inspection
September 7, 2023
Complaint Investigation
Deficiencies
| This Facility | WI Average | vs. WI Avg |
|---|---|---|---|
|
Total deficiencies
Formal regulatory issues recorded by inspectors across all inspection types.
| 1 | 12 | This facility has 92% fewer total deficiencies than a typical Wisconsin assisted living residence (1 vs. WI avg 12).↓ 92% better |
|
Deficiencies per year
Average deficiencies per year since 2023.
| 0.3 | 4 | This facility has 93% fewer deficiencies per year than a typical Wisconsin assisted living residence (0.3 vs. WI avg 4).↓ 93% better |
Inspection Reports Summary
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
- February 14, 2023 complaint investigation substantiated one medication administration deficiency involving four days of missing MAR documentation.
- February 22, 2023 complaint investigation resulted in a Statement of Deficiency ordering compliance to protect tenant health and safety.
- September 7, 2023 complaint investigation found no deficiencies and unsubstantiated complaints.
What does this home offer?
Housing Options: Studio / 1 Bed / 2 Bed
Transportation Services
Fitness and Recreation
Living Spaces & Floor Plans for Charter Senior Living of Mequon
Studio
1 Bedroom
2 bedroom
Places of interest near Charter Senior Living of Mequon
5.9 miles from city center
Estimated distance in miles from Mequon's city center to Charter Senior Living of Mequon's address, calculated via Google Maps.
— 7.52 miles to nearest hospital (Aurora Medical Center Grafton)
Calculate Travel Distance to Charter Senior Living of Mequon
Add your location
Compare Assisted Living around the area
The information below is reported by the Wisconsin Department of Health Services, Division of Quality Assurance.
| Oak Park Place Madison East | AL IL MC NH | Madison (North Star) | $7,378 - $10,395 | 100 | No | A+ | 53 | 1 Bed / 2 Bed |
| Trinity Woods | AL IL MC NH | Milwaukee (Mount Mary) | $1,484 - $4,014 | 90 | No | - | 63 | Suite |
| Aspire Senior Living Oshkosh | AL IL MC | Oshkosh | $4,900 - $8,400 | 86 | No | - | 49 | 1 bed / 2 Bed |
| Silverado North Shore Memory Care Community | AL MC | Glendale | $7,500 - $11,100 | 85 | Yes | A+ | 12 | Private Rooms |
| Charter Senior Living of Mequon | AL RC | Mequon | $4,450 - $6,000 | 60 | No | A+ | 31 | Studio / 1 Bed / 2 Bed |
Frequently Asked Questions about Charter Senior Living of Mequon
Who is the owner of Charter Senior Living of Mequon?
Charter Senior Living of Mequon is legally operated by Snh Wis Tenant Llc, and administered by Jennifer Francis.
Is Charter Senior Living of Mequon in a walkable area?
Charter Senior Living of Mequon has a walk score of 31. Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
What is the occupancy rate at Charter Senior Living of Mequon?
Charter Senior Living of Mequon's occupancy is 25%.
Does Charter Senior Living of Mequon have different floorplan options?
Yes — see the floorplan options available at Charter Senior Living of Mequon on this page.
Who is the administrator of Charter Senior Living of Mequon?
Snh Wis Tenant Llc is the administrator of Charter Senior Living of Mequon.
How many beds does Charter Senior Living of Mequon have?
Charter Senior Living of Mequon has 60 beds.
Are there photos of Charter Senior Living of Mequon?
Yes — there are 18 photos of Charter Senior Living of Mequon in the photo gallery on this page.
Guides for Better Senior Living
Care Cost Calculator: See Prices in Your Area
Assisted Living Explorer
Don’t Wait Too Long: 7 Red Flag Signs Your Parent Needs Assisted Living Now
The True Cost of Assisted Living in 2025 – And How Families Are Paying For It
Understanding Senior Living Costs: Pricing Models, Discounts & Financial Assistance
Updated on
