Milford Center

Milford Center is an Assisted Living Home in Delaware

Milford Center is an Assisted Living Home in Delaware

Milford Center

700 Marvel Rd, Milford, DE 19963 View Map

Milford Center is an Assisted Living Home in Delaware

Milford Center is an Assisted Living Home in Delaware

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Overview of Milford Center

As a Genesis Healthcare Community, Milford Center is a nursing home ideal for residents who seek to relax and recover. Specializing in short-term rehabilitation and long-term care, the multi-awarded community provides professional and compassionate service for its residents. Milford Center cultivates the holistic needs of its residents in a home-like setting.

The services are multidisciplinary for both skilled nursing and rehabilitation services– focusing on post-surgical care, on-site therapy (physical, occupational, speech), strength conditioning, mobility improvement; colostomy care, dementia care, pain management, wound care; and medical professionals are on-call– medical directors, nurse practitioners, and physicians.

+1 302-422-3303
Home Information MILFORD CENTER
  • Occupancy levels track close to the statewide midpoint, indicating balanced availability. The facility operates with a larger bed count than most state competitors, supporting broader intake. Residents tend to stay here longer than similar facilities across the state.

  • Home revenue ranks in the upper tier statewide, reflecting strong billing volume. Payroll outlays align with state averages, keeping staffing resources on par with peers. Total income trails most communities, suggesting tighter operating margins.

  • Medicare nights run higher than most peers, indicating robust short-stay referrals. Medicaid nights are roughly in line with the state middle third, maintaining a balanced safety-net share. Private pay nights trail most peers, signaling limited market-rate volume.

Occupancy
Beds
136
Occupancy
81.3%
Total Bed Days Available
49640
Avg. Length of Stay
158 days
Avg. Residents per Day
87
Finance
Home Revenue
$20,965,769.00
Payroll Costs
$5,851,921.00
Profit
$-2,036,920.00
Total Home Costs
$16,371,396.00
Payroll % of Revenue Info Percentage of home revenue spent on payroll costs.
27.9%
House Specifics:
CCN
85010
Owner Name
GENESIS DE HOLDINGS LLC
Rural vs. Urban
Urban
County
Sussex
Type of Control
Voluntary Nonprofit — Church
Operations
Total Admissions
270
Total Discharges
269
% Medicaid Admissions
6%
% Medicare Admissions
50%
% Private Pay Admissions
44%
% Medicaid Discharges
20%
% Medicare Discharges
42%
% Private Pay Discharges
38%
Quality Ratings
Nurse Hours / Resident / Day Info Total nurse staffing hours per resident per day.
3.81 hrs
Number of Fines
2
Medicaid, Medicare & Private
Medicare Nights Info Number of resident nights paid by Medicare for short-term or rehab care.
34877
Medicaid Nights Info Resident nights covered by Medicaid for long-term care or support services.
4352
Free Market Nights Info Nights paid privately by residents or families, without Medicare/Medicaid coverage.
3180
Bed community size
136-bed community
A larger shared setting that may offer more common spaces and organized community services.
Walk Score
Walk Score: 34 / 100
Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.

About this community

Facility Type
Nursing Home
License Date
February 9, 2025
License Expiration
February 12, 2025

Additional licensing details

License number: 1155

Ownership & operating entity

Milford Center is administrated by John Byrd.

Administrator: John Byrd
Director of nursing: Beth Poehouseman
Nonprofit ownership: No

Staffing

Key information about the people who lead and staff this community.

Leadership

Director of Nursing: Beth Poehouseman
Director of Nursing email: [email protected]
Administrator email: [email protected]

Types of Care at Milford Center

Skilled Nursing Respite Care
Contact Milford Center

Places of interest near Milford Center

Address 1.4 miles from city center

Address 700 Marvel Rd, Milford, DE 19963

Calculate Travel Distance to Milford Center

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Comparison Chart

The information below is reported by the Delaware Department of Health and Social Services, Division of Health Care Quality.
Compare Assisted Living around Milford
Delaware Veterans Home
AL

For seniors needing help with daily tasks but not full-time nursing.

Milford
144
No
3
ERHART, CAROL
45.0%
-
-
-
69.70
5/5
6.8296
4/5
5/5
5/5
1
-
Milford Center
AL

For seniors needing help with daily tasks but not full-time nursing.

RC

Respite Care

Milford
136
No
34
GENESIS DE HOLDINGS LLC
81.3%
$20,965,769.00
$5,851,921.00
27.9%
87.30
-
3.8052
-
-
-
2
-
Milford Place
AL

For seniors needing help with daily tasks but not full-time nursing.

MC

Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.

Milford
85
No
18
-
-
-
-
-
-
-
-
-
-
-
-
Studio / 1 Bed / 2 Bed

Staffing Data

Source: CMS Payroll-Based Journal (Q2 2025)

143
Total Staff
116
Employees
27
Contractors
34,700
Total Hours (Quarter)
51
Avg Staff/Day
7.5
Avg Shift (hrs)
Nursing Staff Breakdown
Role Count Avg Shift (hrs) Uses Contractors?
Registered Nurse177.8 Yes
Licensed Practical Nurse238.3 Yes
Certified Nursing Assistant647.5 Yes
Staff by Category
Administration
2 staff
6.6hs shift avg
Nursing Staff
109 staff
7.7hs shift avg
Physicians & Practitioners
6 staff
7.9hs shift avg
Therapy Services
9 staff
6hs shift avg
Activities & Recreation
5 staff
5.7hs shift avg
Social Services
3 staff
6.6hs shift avg
Dietary Services
5 staff
7.3hs shift avg
Other Services
4 staff
7.2hs shift avg
Contractor Analysis
12.6%
of total hours from contractors
4,377 contractor hours this quarter
Licensed Practical Nurse: 8 Registered Nurse: 2 Certified Nursing Assistant: 14 Medical Director: 1 Occupational Therapy Aide: 1 Occupational Therapy Assistant: 1
Role Employees Contractors Total Staff Total Hours Days Worked % of Days Avg Shift (hrs)
Certified Nursing Assistant50146416,52391100%7.5
Licensed Practical Nurse158236,58591100%8.3
Registered Nurse152173,95391100%7.8
Other Dietary Services Staff5051,56291100%7.3
Clinical Nurse Specialist5051,2236268%7.8
Mental Health Service Worker4041,1726673%7.2
Physical Therapy Aide2025366571%7.8
Administrator1015126470%8
Nurse Practitioner1015126470%8
Respiratory Therapy Technician1014415864%7.6
Qualified Activities Professional4044186571%5.8
Nurse Aide in Training5053822527%7.3
Other Social Services Staff1012783640%7.7
Occupational Therapy Aide0112392932%8.2
Speech Language Pathologist1011963741%5.3
Occupational Therapy Assistant011802831%2.9
Physical Therapy Assistant303533336%1.4
Medical Director011221719%1.3
Qualified Social Worker2021489%1.7
Other Activities Staff101111%0.5

Health Inspection History

Source: CMS Health Citations (Jun 2022 – Nov 2025)

9
Inspections
76
Total Citations
4
Critical (J-L)
3
Serious (G-I)
8.44
Citations/Inspection
Nov 2025
Last Inspection
Citation Severity Distribution
Minor (A-C)
0
Moderate (D-F)
69
Serious (G-I)
3
Critical (J-L)
4
What do these levels mean?
Top Deficiency Categories
Quality of Life & Care
23
30% of total
Resident Rights
9
12% of total
Abuse, Neglect & Exploitation
6
8% of total
Pharmacy Services
6
8% of total
Administration
5
7% of total
Infection Control
4
5% of total
Citation Sources
Standard Inspections 47
Complaint Investigations 38
State Comparison (DE)
Avg Citations (State)
38.9
This Facility: 76
Avg Critical (State)
0.9
This Facility: 4
Recent Citations (Last 3 Years)
DateSeverity ?CategoryTagStatus
Nov 17, 2025 E NutritionF0812 Corrected
Jun 26, 2025 J Quality of CareF0689 Corrected
Nov 25, 2024 D Abuse/NeglectF0609 Corrected
Nov 25, 2024 E Abuse/NeglectF0610 Corrected
Nov 25, 2024 D AdministrationF0773 Corrected
Nov 25, 2024 F NutritionF0812 Corrected
Nov 25, 2024 D PharmacyF0758 Corrected
Nov 25, 2024 D Quality of CareF0677 Corrected
Nov 25, 2024 D Quality of CareF0686 Corrected
Nov 25, 2024 G Quality of CareF0689 Corrected
Nov 25, 2024 E Quality of CareF0690 Corrected
Nov 25, 2024 G Quality of CareF0692 Corrected
Nov 25, 2024 D Quality of CareF0791 Corrected
Nov 25, 2024 D Care PlanningF0644 Corrected
Nov 25, 2024 E Care PlanningF0657 Corrected
Nov 25, 2024 D Care PlanningF0842 Corrected
Nov 25, 2024 D Resident RightsF0580 Corrected
Nov 25, 2024 D Resident RightsF0585 Corrected
May 22, 2024 E Quality of CareF0686 Corrected
May 22, 2024 D Care PlanningF0641 Corrected
May 22, 2024 D Care PlanningF0660 Corrected
May 22, 2024 D Resident RightsF0565 Corrected
Feb 27, 2024 D Abuse/NeglectF0943 Corrected
Feb 27, 2024 D AdministrationF0941 Corrected
Feb 27, 2024 D AdministrationF0944 Corrected
Feb 27, 2024 D AdministrationF0946 Corrected
Feb 27, 2024 D Infection ControlF0945 Corrected
Feb 27, 2024 D Nursing ServicesF0711 Corrected
Feb 27, 2024 D Nursing ServicesF0730 Corrected
Feb 27, 2024 D Nursing ServicesF0947 Corrected
Feb 27, 2024 D PharmacyF0756 Corrected
Feb 27, 2024 J PharmacyF0760 Corrected
Feb 27, 2024 D Quality of CareF0677 Corrected
Feb 27, 2024 D Quality of CareF0692 Corrected
Feb 27, 2024 D Care PlanningF0641 Corrected
Feb 27, 2024 D Resident RightsF0578 Corrected
Feb 27, 2024 D Resident RightsF0942 Corrected
Jan 05, 2024 D Nursing ServicesF0730 Corrected
Jan 05, 2024 D Nursing ServicesF0947 Corrected
Jan 05, 2024 E NutritionF0812 Corrected
Jan 05, 2024 D PharmacyF0758 Corrected
Jan 05, 2024 E PharmacyF0761 Corrected
Jan 05, 2024 D Quality of CareF0684 Corrected
Jan 05, 2024 D Quality of CareF0688 Corrected
Jan 05, 2024 D Quality of CareF0689 Corrected
Jan 05, 2024 D Quality of CareF0690 Corrected
Jan 05, 2024 D Quality of CareF0695 Corrected
Jan 05, 2024 D Quality of CareF0697 Corrected
Jan 05, 2024 D Care PlanningF0637 Corrected
Jan 05, 2024 D Care PlanningF0641 Corrected
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Guides for Better Senior Living

From costs to care, explore the most important topics to make informed decisions about your future.

Claim What’s Yours: Financial Aid for Delaware Seniors

Program
State Program Name
Eligibility
Benefits
Elderly and Disabled Waiver
Delaware Medicaid E&D Waiver
Official government program page
  • General: Age 65+ or disabled, Delaware resident, Medicaid- eligible, nursing home-level care need.
  • Income Limits (2025): ~$2,829/month (300% FBR, individual).
  • Asset Limits: $2,000 (individual), $3,000 (couple).
  • DE Specifics: Small state, faster processing in some areas.
  • Services: Personal care (5-7 hours/day), respite (240 hours/year), adult day care (~$60/day), home modifications.
Delaware Caregiver Support Program
DE Caregiver Support (NFCSP)
  • General: Caregiver of someone 60+, Delaware resident.
  • Income Limits: No strict limit; prioritizes low-income.
  • Asset Limits: Not applicable.
  • DE Specifics: Limited slots; rural focus.
  • Services: In-home respite (4-6 hours/day), adult day care (~$60/day), short-term facility care (up to 5 days).
Program of All-Inclusive Care for the Elderly (PACE)
  • General: Age 55+, Delaware resident, nursing home-level care need, safe with PACE support.
  • Income Limits (2025): ~$2,829/month (300% FBR).
  • Asset Limits: $2,000 (individual), $3,000 (couple).
  • DE Specifics: Limited to specific areas (e.g., New Castle County); few providers.
  • Services: Personal care (5-7 hours/day), medical care, meals, transportation, therapy.
Medicare Savings Program (MSP)
Delaware Medicare Savings Program
Official government program page
  • General: Age 65+ or disabled, Delaware resident, enrolled in Medicare Part A/B.
  • Income Limits (2025): ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual, adjusted annually.
  • Asset Limits: $9,430 (individual), $14,130 (couple).
  • DE Specifics: Three tiers; broader limits than some states.
  • Services: Covers Medicare Part B premiums ($174.70/month), deductibles ($240/year), copays (~20% of services).
Senior Community Service Employment Program (SCSEP)
Delaware SCSEP (federally funded, state-administered)
Official government program page
  • General: Age 55+, unemployed, low-income, Delaware resident.
  • Income Limits (2025): ~$1,983/month (125% FPL, individual).
  • Asset Limits: Not specified; income-focused.
  • DE Specifics: Priority for veterans, rural residents; ~400 slots/year.
  • Services: Paid training (~20 hours/week at ~$7.25/hour), job placement.

Claim What’s Yours Financial Aid for Delaware Seniors

Delaware Medicaid E&D Waiver

Elderly and Disabled Waiver

Requirements:
  • General:
    Age 65+ or disabled, Delaware resident, Medicaid- eligible, nursing home-level care need.
  • Income Limits (2025):
    ~$2,829/month (300% FBR, individual).
  • Asset Limits:
    $2,000 (individual), $3,000 (couple).
  • DE Specifics:
    Small state, faster processing in some areas.
Benefits without Contact:
  • Services: Personal care (5-7 hours/day), respite (240 hours/year), adult day care (~$60/day), home modifications.
DE Caregiver Support (NFCSP)

Delaware Caregiver Support Program

Requirements:
  • General:
    Caregiver of someone 60+, Delaware resident.
  • Income Limits:
    No strict limit; prioritizes low-income.
  • Asset Limits:
    Not applicable.
  • DE Specifics:
    Limited slots; rural focus.
Benefits without Contact:
  • Services: In-home respite (4-6 hours/day), adult day care (~$60/day), short-term facility care (up to 5 days).
Delaware Medicaid PACE

Program of All-Inclusive Care for the Elderly (PACE)

Requirements:
  • General:
    Age 55+, Delaware resident, nursing home-level care need, safe with PACE support.
  • Income Limits (2025):
    ~$2,829/month (300% FBR).
  • Asset Limits:
    $2,000 (individual), $3,000 (couple).
  • DE Specifics:
    Limited to specific areas (e.g., New Castle County); few providers.
Benefits without Contact:
  • Services: Personal care (5-7 hours/day), medical care, meals, transportation, therapy.
Delaware Medicare Savings Program

Medicare Savings Program (MSP)

Requirements:
  • General:
    Age 65+ or disabled, Delaware resident, enrolled in Medicare Part A/B.
  • Income Limits (2025):
    ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual, adjusted annually.
  • Asset Limits:
    $9,430 (individual), $14,130 (couple).
  • DE Specifics:
    Three tiers; broader limits than some states.
Benefits without Contact:
  • Services: Covers Medicare Part B premiums ($174.70/month), deductibles ($240/year), copays (~20% of services).
Delaware SCSEP (federally funded, state-administered)

Senior Community Service Employment Program (SCSEP)

Requirements:
  • General:
    Age 55+, unemployed, low-income, Delaware resident.
  • Income Limits (2025):
    ~$1,983/month (125% FPL, individual).
  • Asset Limits:
    Not specified; income-focused.
  • DE Specifics:
    Priority for veterans, rural residents; ~400 slots/year.
Benefits without Contact:
  • Services: Paid training (~20 hours/week at ~$7.25/hour), job placement.

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