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Villa Sorrento – Torrance
Exterior view of Villa Sorrento assisted living facility Exterior sign of Villa Sorrento Assisted Living Cozy private resident room with furniture and decor A gazebo in a landscaped garden with blooming flowers

Villa Sorrento – Torrance

23450 Madison St, Torrance, CA 90505 View map Calculator: See prices in your area
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Overview of Villa Sorrento – Torrance

Located in the Walteria neighborhood of Torrance, California, just a few minutes from Torrance Memorial Medical Center, Villa Sorrento – Torrance is an assisted living community. The community is operated by Madison Retirement Facility, Inc., with Carla Chan serving as the administrator. The two-story community has 145 beds and has been serving residents for 37 years. It currently has an occupancy rate of about 75%.

Residents can choose from apartments with expansive views, a private balcony or patio, an individual kitchenette, and a walk-in closet. Each resident receives a personalized care plan that can include assistance with activities of daily living and medication management, allowing support to change as care needs change. Housekeeping and laundry services are also provided to reduce everyday chores for residents and their families.

A full-time activities director plans regular events, activities, and programs to keep residents active and connected. Three meals are served daily. Snacks available between meals, creating a steady and reliable dining routine.

The area has a Walk Score of 66, which means it’s moderately walkable. Some errands can be completed on foot, with a mix of nearby amenities. The community’s location close to Torrance Memorial Medical Center also keeps hospital care accessible when needed.

State inspections have generally found the community meeting core health and safety standards, including infection control and medication management. Several complaints involving billing and general property upkeep were investigated and found to be unsubstantiated. An earlier sanitation-related citation was corrected, and similar issues have not been identified since. Families considering Villa Sorrento – Torrance may want to ask how care plans are reviewed and updated as a resident’s needs change over time.

Facility Direct Line (310) 539-6826
Facility Direct Line (310) 539-6826

Capacity and availability

Residents per day
109
Bed community size
145-bed community Rank #386 / 1645Bed count — State benchmarkedThis home is ranked 386th out of 1,645 homes we track in California for bed count. Shows this facility's certified or reported bed count compared to other California facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Communities with the same value for a metric share the same rank. Rankings cover every community we track in California that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A larger shared setting that may offer more common spaces and organized community services.
Years in operation
37 years in operation Rank #52 / 1507Years in operation — State benchmarkedThis home is ranked 52nd out of 1,507 homes we track in California for years in operation. Shows how long this facility has been in operation compared to other California facilities. Longer operating histories may benefit residents, families, and staff.Communities with the same value for a metric share the same rank. Rankings cover every community we track in California that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A longer operating history, which may indicate experience navigating regulations and delivering ongoing care.
Walk Score
Walk Score: 66 / 100 Rank #854 / 2057Walk Score — State benchmarkedThis home is ranked 854th out of 2,057 homes we track in California for walk score. Shows how walkable this facility's neighborhood is compared to the average walk score across California facilities. Higher scores benefit residents, families, and staff.Communities with the same value for a metric share the same rank. Rankings cover every community we track in California that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.

About this community

Occupancy

Occupancy rate
75%
Rank #803 / 1452Occupancy rate — State benchmarkedThis home is ranked 803rd out of 1,452 homes we track in California for occupancy. Shows this facility's occupancy rate versus the California average, with its Statewide rank out of 1452. Higher occupancy signals strong local demand and financial stability.Communities with the same value for a metric share the same rank. Rankings cover every community we track in California that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Similar to the California average: 72.8%
Occupied beds
109 / 145
Average occupied beds in California homes 87 beds

License Details

Facility TypeResidential Care Elderly
IssuanceMay 2, 1989
CountyLos Angeles

Ownership & Operating Entity

Villa Sorrento – Torrance is legally operated by Madison Retirement Facility, Inc., and administered by Carla Chan.

Contact Villa Sorrento – Torrance

Inspection History

In California, the Department of Social Services (for assisted living facilities) and the Department of Public Health (for nursing homes) conduct inspections to ensure resident safety and regulatory compliance.

Inspection Scorecard Info This scorecard compares key inspection, citation, and complaint metrics at this facility against the California state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Overall vs. CA average 0 Worse No metrics in this bucket. 1 Better Metrics better than California average:
• Total citations (100% below)

Citations Info Citations are formal regulatory issues recorded during state inspections.

This FacilityCA Averagevs. CA Avg
Total citations Info Formal regulatory issues recorded by inspectors across all inspection types. 012 This facility has 100% fewer total citations than a typical California assisted living residence (0 vs. CA avg 12).↓ 100% better

Inspections & Visits Info State inspections evaluate whether the facility meets health and safety standards.

This FacilityCA Averagevs. CA Avg
Total inspections Info Combined count of official scheduled inspections, complaint visits and other regulatory visits. California counts each evaluation report, so one trip can count twice when it serves two purposes. 1716 This facility has had 6% more total inspections than the California average (17 vs. CA avg 16). More inspections can mean more regulatory scrutiny rather than worse care.↑ 6% more
Complaint visits Info On-site visits triggered by formal complaints filed by residents, families, or staff. 1013 This facility has had 23% fewer complaint visits than the California average (10 vs. CA avg 13). More inspections can mean more regulatory scrutiny rather than worse care.↓ 23% fewer Rank #845 / 1387 Complaint visits — State benchmarked This home is ranked 845th out of 1,387 homes we track in California for # of complaint visits. Shows this facility's # of complaint visits compared to the California average among 1387 comparable communities in the ranking pool. Communities with the same value for a metric share the same rank. Rankings cover every community we track in California that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.
Other visits Info Regulatory visits that are neither routine inspections nor complaint investigations — administrative check-ins, follow-up reviews, licensing-related visits. 27 This facility has had 71% fewer other visits than the California average (2 vs. CA avg 7). More inspections can mean more regulatory scrutiny rather than worse care.↓ 71% fewer
Official inspections Info Routine, scheduled inspections conducted by state regulators to evaluate whether the facility meets federal and state standards. 54 This facility has had 25% more official inspections than the California average (5 vs. CA avg 4). More inspections can mean more regulatory scrutiny rather than worse care.↑ 25% more
Complaint investigations Info On-site investigations triggered by complaints filed with California regulators. 1010 This facility has complaint investigations in line with the California average (10 vs. CA avg 10).— At avg
Show Inspection Reports

What does this home offer?

Pets allowed icon
Pets allowed icon

No pets allowed

Building type icon
Building type icon

Building Type: Two-story

Places of interest near Villa Sorrento – Torrance

Address 2.2 miles from city center Info Estimated distance in miles from Torrance's city center to Villa Sorrento – Torrance's address, calculated via Google Maps. — 0.27 miles to nearest hospital (Torrance Memorial Medical Center)

Calculate Travel Distance to Villa Sorrento – Torrance

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Compare Assisted Living around Torrance

Info below is compiled from the CA Dept. of Social Services (CDSS), senior community websites & trusted data sources such as Walk Score & BBB.

Communities are listed from highest to lowest based on our ranking methodology.

Care Types in This Table AL (Assisted Living): Housing with help for daily activities like bathing, dressing, and medication, without 24-hour skilled nursing. MC (Memory Care): Secured, specialized care for people living with Alzheimer's or dementia. RESC (Residential Care): Personal care and daily-living support in a smaller, more intimate residential setting. HOS (Hospice Care): Comfort-focused care for those with a terminal illness, prioritizing quality of life over treatment.
City and state of the facility. Used for mapping and state-average comparisons.
Licensed bed capacity (maximum allowed). Not the same as how many beds are currently filled.
Indicates whether residents are allowed to have pets in the facility.
Third-party neighborhood walkability score (0–100). Convenience/context metric, not a healthcare quality measure.
Count of regulatory inspections in the reporting window. Higher volume can reflect more oversight visits, complaint-driven surveys, or routine licensure cycles.
Visits or investigations linked to complaints, as counted in the state record (may differ from routine annual surveys).
Count of California state "Type A" citations — the state's most serious citation category (immediate or serious harm to residents), from California state inspection data.
Number of years the company has been in operation.
Reported or derived occupancy for the facility—typically how fully licensed capacity is utilized. Compare across peers in the same market.
Name of the licensed owner, operator, or managing entity as filed with the state. Useful for grouping facilities under the same organization.
Housing or bed configuration options (e.g. studio, shared), often from facility-reported amenities and licensing details.
Villa Sorrento – Torrance
AL
Torrance (Walteria)
145
Facility 145
CA AVG 103
Rank #386 / 1,645
No
66
Facility 66
CA AVG 58
Rank #854 / 2,057
17
10
Facility 10
CA AVG 13
Rank #845 / 1,387
0
Facility 0
CA AVG 3
Rank #1 / 1,433
37
Facility 37
CA AVG 13
Rank #52 / 1,507
75.2%
Facility 75.2%
CA AVG 75.9%
Rank #803 / 1,452
Madison Retirement Facility, Inc-
Oakmont of Torrance
AL
MC
Torrance
126
Facility 126
CA AVG 103
Rank #518 / 1,645
Yes
69
Facility 69
CA AVG 58
Rank #767 / 2,057
26
14
Facility 14
CA AVG 13
Rank #992 / 1,387
2
Facility 2
CA AVG 3
Rank #724 / 1,433
4
Facility 4
CA AVG 13
Rank #1,129 / 1,507
61.9%
Facility 61.9%
CA AVG 75.9%
Rank #1,161 / 1,452
Oakmont Snr Lvg Of Torrance Opco And Oakmont Mgt GrpStudio / 1 Bed / 2 Bed
Silverado Beach Cities Memory Care Community
AL
MC
Redondo Beach (South Redondo)
120
Facility 120
CA AVG 103
Rank #559 / 1,645
Yes
76
Facility 76
CA AVG 58
Rank #529 / 2,057
20
13
Facility 13
CA AVG 13
Rank #950 / 1,387
2
Facility 2
CA AVG 3
Rank #724 / 1,433
5
Facility 5
CA AVG 13
Rank #1,020 / 1,507
77.5%
Facility 77.5%
CA AVG 75.9%
Rank #729 / 1,452
Silverado Beach Cities LLC And Silverado Sr. Lvng MgmtPrivate Rooms
Ivy Park at Palos Verdes
AL
MC
Torrance (Riviera)
115
Facility 115
CA AVG 103
Rank #614 / 1,645
Yes
60
Facility 60
CA AVG 58
Rank #1,048 / 2,057
12
8
Facility 8
CA AVG 13
Rank #758 / 1,387
0
Facility 0
CA AVG 3
Rank #1 / 1,433
2
Facility 2
CA AVG 13
Rank #1,322 / 1,507
64.3%
Facility 64.3%
CA AVG 75.9%
Rank #1,101 / 1,452
Transformer Opco LLC And Oakmont Management Group LLCStudio / Suite / 1 Bed
Villa Christa
AL
HOS
MC
RESC
Torrance (Bridgedale)
6
Facility 6
CA AVG 103
Rank #1,318 / 1,645
No
73
Facility 73
CA AVG 58
Rank #641 / 2,057
8
3
Facility 3
CA AVG 13
Rank #442 / 1,387
0
Facility 0
CA AVG 3
Rank #1 / 1,433
23
Facility 23
CA AVG 13
Rank #320 / 1,507
83.3%
Facility 83.3%
CA AVG 75.9%
Rank #504 / 1,452
Tiarachrista, Inc1 Bed
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Financial Assistance for
Assisted Living in California

Villa Sorrento – Torrance is located in Torrance, California.
Here are the financial assistance programs available to residents in California.

Get Financial aid guidance

Multipurpose Senior Services Program

MSSP (Medi-Cal Waiver)

Age 65+
General California resident, Medi-Cal eligible, nursing home risk.
Income Limits (2025) ~$2,829/month 300% FBR, individual
Asset Limits $2,000 (individual), $3,000 (couple).
CA

County-managed; waitlists possible.

Benefits
In-home support (4-6 hours/day) Respite care (14 days/year) Meals (~$6/meal) Transportation (8 trips/month) Care management

In-Home Supportive Services (IHSS)

California IHSS

Age 65+
General California resident, Medicaid-eligible or low-income.
Income Limits ~$1,732/month individual, Medi-Cal threshold
Asset Limits $2,000 individual
CA

Can hire family as caregivers.

Benefits
Personal care (up to 283 hours/month) Homemaker services Respite (varies)

Multipurpose Senior Services Program (MSSP)

CA MSSP

Age 65+
General California resident, Medi-Cal-eligible, nursing home-eligible but community-capable.
Income Limits ~$2,829/month 300% FBR, individual
Asset Limits $2,000 individual
CA

Available in 38 counties; waitlists common.

Benefits
Case management Respite care (up to 10 days/year) Minor home mods (avg. $500) Adult day care (~$50/day)

Property Tax Postponement Program (PTP)

CA PTP

Age 62+
General California resident, own and live in home, 40% equity.
Income Limits (2025) ~$51,500/year household, adjusted annually
Asset Limits Equity-based; no strict asset cap.
CA

Deferred taxes accrue interest (5% as of 2024); repaid upon sale/death.

Benefits
Property tax deferral (avg. $1,000-$3,000/year, varies by county)

Assisted Living Waiver (ALW)

CA ALW

Age 65+ or disabled
General California resident, Medi-Cal-eligible, nursing home-eligible.
Income Limits ~$2,829/month 300% FBR, individual
Asset Limits $2,000 individual
CA

Available in 15 counties (e.g., LA, Sacramento); waitlists common.

Benefits
Personal care in ALFs (5-7 hours/day) Medication management Social services

California CARES Program

CA CARES

Age —
General Caregivers of California residents 60+ needing help with 3+ daily activities; no caregiver age limit.
Income Limits No strict limit; cost-sharing above ~$2,500/month threshold.
Asset Limits Not applicable; need-based.
CA

High demand in urban areas; complements IHSS respite.

Benefits
Respite care (up to 10 days/year) Counseling (4-6 sessions/year) Training (2-3 workshops/year) Supplies (~$200/year)

Frequently Asked Questions about Villa Sorrento – Torrance

What neighborhood is Villa Sorrento – Torrance in?

Villa Sorrento – Torrance is in the Walteria neighborhood of Torrance.

Who is the owner of Villa Sorrento – Torrance?

Villa Sorrento – Torrance is legally operated by Madison Retirement Facility, Inc., and administered by Carla Chan.

Is Villa Sorrento – Torrance in a walkable area?

Villa Sorrento – Torrance has a walk score of 66. Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.

What is the occupancy rate at Villa Sorrento – Torrance?

Villa Sorrento – Torrance's occupancy is 75%.

How long has Villa Sorrento – Torrance been in business?

Villa Sorrento – Torrance has been operating for approximately 37 years, based on available licensing and registration records.

Are pets allowed at Villa Sorrento – Torrance?

No, Villa Sorrento – Torrance has a no-pet policy.

Who is the administrator of Villa Sorrento – Torrance?

Carla Chan is the administrator of Villa Sorrento – Torrance.

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